Sky Outage Report in Newmarket, Suffolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Sky outage reports came from the following cities: Ely, Haverhill, Cambridge and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Haverhill |
Internet | |
| Ely |
TV | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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David #GSBOUT
(@Davaid_) reported
from
Haverhill, England
@Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Stratoman
(@stratoman2020) reported
from
Ely, England
@SkyFootball @SkySports Shit ref though...let Barca get away with a lot
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ursula Ginley
(@UrsulaRooney) reported
@SkyHelpTeam Like I said. All 3 mobiles in our house are down. Can't text a family member for help either as you will only speak to account holders. I thought this was the help team?
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kevin bloss
(@bloss_kevin) reported
@Hazel6591 @SkyHelpTeam They have just asked me if I have paid my Bill ... of all the cheek I have never missed a payment disgusting customer service Sky
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Hazel
(@Hazel6591) reported
@bloss_kevin @SkyHelpTeam I have the same problem in Manchester. Can't connect but can receive texts, 4g and incoming calls. Sky are denying all knowledge and tried to sell me 5g! I despair. I have been with Sky 35 years but their customer service is now officially appalling!
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Hazel
(@Hazel6591) reported
@SkyHelpTeam That is no help Becca. I am without a phone for work and on holiday. If the bank can send a de it card then you can send a sim card. Where can I get one? Or do I have to pay for a pay as you go and nobody can contact me! Disgraceful.
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Gafyn John
(@GafynJohn22) reported
@SkyUK The netflix is very basic and isn't even in HD so don't commit to it just for that. I've got a Sky Glass and they're not bad and you can save a fair bit of money switching to one but if I'm being honest, I still prefer a Sky box.
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Andrew Bain
(@Andrewbain98) reported
@SkyHelpTeam Hello, my phone is not sending texts but calls are working. I have tried turning my phone off & on again. Do you have a nationwide outage? Any help or guidance would be much appreciated. Thank you.
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Ursula Ginley
(@UrsulaRooney) reported
@SkyHelpTeam Please do not call us at anytime with special offers as we will not be renewing any contracts due to poor coverage and an unhelpful "sky help team"
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Hazel
(@Hazel6591) reported
@bloss_kevin @SkyHelpTeam Me too in Manchester. Sky are clueless too, told them the problem and they tried to sell me 5g and then send me a new sim card (I am 300 miles away from home and they refused to send the sim to my temporary address) Customer service really bad!
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Hanternos 💖💜💙
(@Hanternos) reported
@SkyHelpTeam Can someone please private message me? I need some help regarding some lost property.
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Tricia 💫
(@TriciaWonders) reported
@SkyHelpTeam I do not want a deal! Existing Sky HD+ has died! So need to upgrade to Q same package as I have now and same cost and contact. Platinum customer! Sky needs to refund me on lost weeks. Take this to DM. I am cooking dinner. Have someone ring me tomorrow.