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Sky Outage Report in Newmarket, Suffolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Newmarket, Suffolk, England 02/02/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Sky outage reports came from the following cities: Red Lodge, Cambridge, Ely and Haverhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomRed Lodge Internet
United KingdomCambridge TV
United KingdomEly TV
United KingdomHaverhill TV
United KingdomHaverhill TV
United KingdomCambridge TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.

  • StuartDillon1 Stuart Dillon #GSBout (@StuartDillon1) reported from Haverhill, England

    @SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.

  • TimtheRed54 Tim Andrews (@TimtheRed54) reported from Fulbourn, England

    @SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from Burwell, England

    @SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

  • Davaid_ David #GSBOUT (@Davaid_) reported from Haverhill, England

    @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • DavidB2791 David Burchell (@DavidB2791) reported from Soham, England

    @SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help

  • threestain threestain (@threestain) reported from Great Shelford, England

    @SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam

  • wozz422 Wozz422 (@wozz422) reported from Waterbeach, England

    @SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision

  • SteveBanham Steve Banham (@SteveBanham) reported from Newmarket, England

    @rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well

  • jameswright2004 James Wright (@jameswright2004) reported from Witcham, England

    I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?

  • ianbrown1970 Ian Brown (@ianbrown1970) reported from Waterbeach, England

    @danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexENorthcote Alex Northcote (@AlexENorthcote) reported

    @SkyHelpTeam broadband- there is obviously a wider issue today and not individual ones. Having issues

  • andrewidy Andrewid (@andrewidy) reported

    @SkyHelpTeam Back on after a few hours. You should have at least one person on stand by 24/7 to give Twitter and other social media updates. This appears to have been a massive nation-wide outage. What was the cause?

  • JKL7715 JKL (@JKL7715) reported

    @Mike_LFC84 @Wolftone12 @SkySports I’m not sure where he justified it? Unless I missed him saying it was good idea for some idiot fans to storm the stadium

  • craigjames09 craig james (@craigjames09) reported

    @dws867 @SkySports Seek help

  • yesterzine Dudley of Yesterzine (@yesterzine) reported

    @SkyHelpTeam You’ve got quite a huge area down according to down detector. I know it’s not me because the local area Facebook group is full of it. Why does the sky site say “no problems in your area?” When they knew of a problem last night?

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @SkySports Do it, don’t do it it matters not tbf. You’re highlighting a problem we already know exists yet, 99% of the players don’t actually do anything to fix the problem. Social media blackouts last a day but they come right back…

  • SerendipityShah Anfield South (@SerendipityShah) reported

    @SkyUK customer service has gone to India. Oh the torment. 😩😩😩

  • NormanR01779631 Norman Reid ⭐️⭐️ (@NormanR01779631) reported

    @SkySports Finn or Marcus Smith. Someone that can make things happen rather than just poor kicking from hand

  • lgoodland Luke G (@lgoodland) reported

    @EJburton333 @Larry_Crofton @SkyHelpTeam Eleanor- exactly the same here in Herts. Sky are a shambles. Around 2am you get outages practically every day, they’re clearly doing overnight changes with zero redundancy. I’m going back to BT.q I never had a single outage with BT in all the years I was with them.

  • darrenpigott01 darren (@darrenpigott01) reported

    @LastWordOnSpurs @SkySports Been wondering for a while, that whats with Kane’s profile that City are the only club interested? Has Madrid, Barcelona or even PSG never shown any concrete interest or is it that Kane only wants to stay in the Premiership? If he does want to stay in England why? 1/2