Sky Outage Report in Newmarket, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (48%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Sky outage reports came from the following cities: Ely, Red Lodge, Cambridge and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Ely |
Internet | |
| Ely |
Internet | |
| Ely |
Internet | |
| Ely |
||
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
-
James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
-
Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡
-
David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
-
Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
-
Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
-
threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
-
geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
-
David #GSBOUT
(@Davaid_) reported
from
Haverhill, England
@Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.
-
Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
-
James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
-
Stuart Dillon #GSBout
(@StuartDillon1) reported
from
Haverhill, England
@SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .
-
James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
-
Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
-
Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
-
Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
-
Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Hankin
(@8gzd8k76nM) reported
@jus1gaz @SkyUK And nothing you’ve shown tells us you aren’t getting a line speed of 80. What it suggests is that your WIFI speed isn’t that which I would never expect it to be. Have a little look online to see some WIFI troubleshooting steps and try and understand exactly what WIFI is
-
JB
(@J_D_B1983) reported
@SkyHelpTeam Just have. “This is scheduled for a call back to you later today”. Sounds very much like passing the buck. Nobody seems to want to deal with this. Worst “customer service” I’ve ever experienced. #Sky
-
Robert Biggins
(@RobertBiggins2) reported
@SkyHelpTeam Have been without working landline for 10 days all l get when phoning the help number is were aware of an outage in your area would be helpful if you could actually check if BT/Openreach are actually carrying out repairs
-
Paul Gallagher
(@PaulGall67) reported
@tierney_tyre @SkySports Just seen this mate, yeah it looked as though he was coming back into it. I had him 1 round down but the way he was in the 8th he might’ve swung it
-
Hoopers4RTs
(@Hoopers4RT) reported
@SkyHelpTeam Waiting for an engineer but have to wait over a week with no internet !! So I hope the bill will be cut down. Not happy trying to explain to a 2 year old why her shows won’t come on.
-
cycleoptic💙💚
(@cycleoptic) reported
@SkyHelpTeam @SEAMONKEYOO7 LOL my skyQ often wont stream / download ( to record) UHD via @ThreeUKSupport 5G modem ! ( despite high download speeds) a known problem !
-
Charles Graham
(@Charles90graham) reported
@SkyHelpTeam The connection is so terrible/or your website that the link doesn't load. Any chance of some sort of competency?
-
what ever I'm done
(@wevebeenhad123) reported
@SkyHelpTeam Mines working brilliant you don't have to always press the remote to talk to your TV just speak and it does want you want once your where you need to be use the remote to scroll. One thing wrong is if the Internet goes down, you lose your tv signal. Have an ethernet cable handy
-
Jigsawsoul
(@jigsawsoul) reported
@virginmedia your customer service is SHOCKING! I have been without internet since the 1st Oct! If this is not resolved today, then I am leaving after being with you for 25 years and moving to @SkyUK
-
Amy Timmins
(@AmyTimmins7) reported
@SkyHelpTeam disappointed to see you’ve added 1 day of cinema on my next bill. You advertised it as a free trial, cancel for free at anytime within 30 days. Cancelled it 10 days in now you’re charging me due to change in billing when you advertise as free trial/free to cancel?