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Sky outages and service status in Newmarket, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Aug 11, 1:27 PM GMT+1.
  • 33% Internet (33%)
  • 33% Total Blackout (33%)
  • 33% TV (33%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newmarket, England

The most recent Sky outage reports came from the following cities: Ely, Forest Heath District, and Mildenhall.

CityProblem TypeReport Time
Ely Total Blackout 2 days ago

Nearby cities with recent reports

Ely

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

  • billericaybaggy
    Ian Tinsley (@billericaybaggy) reported from Dalham, England

    One #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • tornadotyler
    Tyler Goodjohn (@tornadotyler) reported from Witchford, England

    @1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate

  • MBGGoldie
    Mark Goldsack (@MBGGoldie) reported from Isleham, England

    As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams

  • SteveBanham
    Steve Banham (@SteveBanham) reported from Newmarket, England

    @rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well

  • MowerMatt
    Matt Mower (@MowerMatt) reported from Dalham, England

    @WeAreOpenreach are an absolute joke!! We have been without internet since the 30th march. We have no way of contacting them and even our provider @SkyUK can’t contact them directly. They have known the issue since 30th march and still can’t get someone out to fix it!!

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.

  • cla1r3_b3ar
     Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • markinapub
    Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from Burwell, England

    @SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • butlerstwittys
    Gary B (@butlerstwittys) reported

    @SkyUK @SkyHelpTeam Buzzing off everyone losing their **** because the network is down! The entitlement is laughable. It's not the end of the world for christs sake.

  • mikedeeble
    Mike Deeble (@mikedeeble) reported

    @SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service

  • Wisebizna
    AFCWisebizna (@Wisebizna) reported

    @FabrizioRonald0 @SkySports It was insane but poor Almunia

  • b1ake7
    Simon Davies (@b1ake7) reported

    @SkyHelpTeam I just moved to sky today but landline is not working. Can you check please?

  • BullThe384402
    CryptoBullThe3Rd (@BullThe384402) reported

    @niiciidee @SkyHelpTeam It’s Sky They have lost the whole phone network by the looks of it Internet still working obviously so use WhatsApp for urgent calls

  • Richard95646711
    Richard Armstrong (@Richard95646711) reported

    @SkyHelpTeam been on hold 15 mins. Had the phone put down 3 times and still not changed my contract for my 3 SIM cards. All I keep getting is an Asian fella telling me I’m on hold. Ridiculous sort it out

  • GoonerMadras
    Baalaji Ravichandran (@GoonerMadras) reported

    This is why no one takes skysports seriously Any problem, Any Club Insert - "They need a no.9"

  • thechosenempror
    MICHAEL KAISER (@thechosenempror) reported

    @av_flx @BarcaUniversal @SkySports "Lost the football debate so bad he had to check my IP address. Absolutely cooked." 💀😭

  • Richard95646711
    Richard Armstrong (@Richard95646711) reported

    @SimonBeeby1 @SkyHelpTeam Your phone not working ? We have just this week got all the sky and the braodband

  • Danferm1
    Danferm (@Danferm1) reported

    🚨 CITY REJECT BARCA OFFER FOR RODRI Barca bid £55M ❌ City want more to sell. Rodri terms agreed with Barca, but fee is the issue. 48 hours to find agreement ⏳ Source: @SkySports #ManCity #Barcelona #Rodri