Sky Outage Report in Newmarket, Suffolk, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Newmarket, England

The most recent Sky outage reports came from the following cities: Ely.

City	Problem Type	Report Time
Ely	Internet	2 months ago
Ely	Internet	2 months ago
Ely	Internet	2 months ago
Ely	Internet	2 months ago
Ely	E-mail	2 months ago
Ely	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Chloe Hipwood (@clowee) reported 7 minutes ago from Haverhill, England

  Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

• 
  Paul (@paulhayward200) reported 15 minutes ago from Haverhill, England

  @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

• 
  Mark J Daniels (@markinapub) reported 17 minutes ago from Chippenham, England

  @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

• 
  James Wright (@jameswright2004) reported 18 minutes ago from Witcham, England

  I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?

• 
  threestain (@threestain) reported 19 minutes ago from Great Shelford, England

  @SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?

• 
  Paul (@paulhayward200) reported 20 minutes ago from Haverhill, England

  @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

• 
  Matt Stannard (@mattstannard) reported 23 minutes ago from Red Lodge, England

  @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

• 
  Wozz422 (@wozz422) reported 25 minutes ago from Waterbeach, England

  @SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision

• 
  Tim Andrews (@TimtheRed54) reported 26 minutes ago from Fulbourn, England

  @SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.

• 
  Steve Banham (@SteveBanham) reported 34 minutes ago from Newmarket, England

  @rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well

• 
  Rikki Barnes (@RikkiBarnes1) reported 36 minutes ago from Mildenhall, England

  @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

• 
  Stuart Dillon #GSBout (@StuartDillon1) reported 36 minutes ago from Haverhill, England

  @SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.

• 
  Paul (@paulhayward200) reported 42 minutes ago from Haverhill, England

  @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

• 
  David Burchell (@DavidB2791) reported 47 minutes ago from Soham, England

  @SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help

• 
  David #GSBOUT (@Davaid_) reported 56 minutes ago from Haverhill, England

  @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

• 
  geocaching.uk (@UKGeocacher) reported 56 minutes ago from Burwell, England

  @SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.

• 
  Paul (@paulhayward200) reported 56 minutes ago from Haverhill, England

  @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

• 
  Paul (@paulhayward200) reported 58 minutes ago from Haverhill, England

  @SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.

• 
   Claire Hunt  (@cla1r3_b3ar) reported 59 minutes ago from Red Lodge, England

  @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

• 
  Matt Stannard (@mattstannard) reported 60 minutes ago from Red Lodge, England

  @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Brooks (@spudburd) reported 4 minutes ago from Portsmouth, England

  @SkyHelpTeam is there a broadband issue again in the PO area again (

• 
  Barry Guy (@Barryoke65) reported 4 minutes ago

  @SkyHelpTeam Lost my internet service 20 mins ago Newport S Wakes area Any idea when it will be back?

• 
  steve greenall (@stevanovitz) reported 5 minutes ago

  @SkyHelpTeam your service is shocking, broadband down in Portsmouth again! About time you considered refunds!

• 
  johnsmith1986 (@johnsmith19866) reported 6 minutes ago

  @SkyHelpTeam Broadband in ME8 Rainham, Kent area was down yesterday for half of the day, and has just gone down again this morning. That's two days now that I have had to pay for temporary internet access elsewhere.

• 
  Rob (@CaseyJones77) reported 6 minutes ago

  @SkyHelpTeam Hi, when it’s working the connection is fine. But the connection is continually dropping out. Ping tests show packet loss and high response time on occasion, very likely an issue with the line coming into the house

• 
  BOBSON DUGNUTT (@jezzurps) reported 16 minutes ago

  After nearly 24 hours down the other day I had a few hours of internet last night. Back down again this morning! FFS what is going on? #skybroadband @SkyHelpTeam

• 
  Brian Gaud (@zacbusner) reported 22 minutes ago

  @SkyHelpTeam I am told that to claim anything back one must wait until issue resolved. Except you can't tell us when the issue will be resolved even though you apparently have engineers on the case. This is quite quite mad.

• 
  Brian Gaud (@zacbusner) reported 22 minutes ago

  @liamdgh @jds4578 @SkyHelpTeam One of their phone people tells me they don't know what the cause of the outage is and they don't know how long it'll take to fix. I can't think of a less helpful and more incompetent approach!

• 
  Steven Stewart (@steesh43) reported 25 minutes ago

  @SkyHelpTeam Hi when it’s down the steps don’t really do anything other than confirm it’s not connected to broadband. It then comes back on a few minutes later. This can taken couple of times a day. By the time I got through to anyone out would be back online most likely

• 
  Jerry Lambert (@Jerrylambert99) reported 25 minutes ago

  @SkyHelpTeam @kittyprice86 Why are you trotting out the same blanket (turn it off, turn it on) response. There is obviously an issue again! Please just acknowledge the fact!