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Sky outages and service status in Newmarket, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Sky

Sky is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newmarket, England

The most recent Sky outage reports came from the following cities: Ely, and Newmarket.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • tornadotyler
    Tyler Goodjohn (@tornadotyler) reported from Witchford, England

    @1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from Burwell, England

    @SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?

  • wozz422
    Wozz422 (@wozz422) reported from Waterbeach, England

    @SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision

  • markinapub
    Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • StuartDillon1
    Stuart Dillon #GSBout (@StuartDillon1) reported from Haverhill, England

    @SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

  • cla1r3_b3ar
     Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • TimtheRed54
    Tim Andrews (@TimtheRed54) reported from Fulbourn, England

    @SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.

  • ianbrown1970
    Ian Brown (@ianbrown1970) reported from Waterbeach, England

    @danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc

  • Davaid_
    David #GSBOUT (@Davaid_) reported from Haverhill, England

    @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

  • GunMetalGrey335
    Bang On Point (@GunMetalGrey335) reported from Dalham, England

    Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jacobwadswort18
    Jacob Wadsworth (@jacobwadswort18) reported

    @Wiglanta1971 @SkyBroadband @SkyHelpTeam Mines been down since Wednesday, they're ******* useless.

  • SirHenryPenfold
    Henry Penfold (@SirHenryPenfold) reported

    @SkySports I mean personally I'd ban the idiot from the national team for costing you the biggest chance in your country's history to reach a world cup semi final. Instead of justifying his cheating. 🤷

  • JayKeen93
    JayKeen (@JayKeen93) reported

    @WajirTweep @SkyFootball @SkySports FIFA have clearly come out and said the sensors didn't go off, there was no contact with the rope cam, and it's clear in replays that the direction of the ball doesn't change at all, just a poor kick from the keeper.

  • mibjerke
    Mikki Bjerke (@mibjerke) reported

    @SkySports Stupid question. No debate. Rules are rules. England dodged a bullet due to a faulty tech system. No doubt that the ball hit the cable. To question this is like asking if the sky is blue or green. And 54 % chooses green due to the narrative. Good luck in the semis 👍🏻

  • EliudByamungu
    ELI.Arshap (@EliudByamungu) reported

    @BrooksyWee @SkySports U can disagree with him without insulting him. He really dint insulting Messi. He just backed his player, though deep down he knows no one can stop Messi on an important game.

  • LeachSie
    sue leach (@LeachSie) reported

    @MichelleBeckett @SkyUK @VodafoneUK Hope you dont have mobile with them- when my late husband died we tried to cancel hus mobile account and get back the £50 credit i had put on account so he could ring people from hospice - they insisted on talking to account holder even after we sent screem shot death certificate

  • bonnieofclyde
    Fran 💚 (@bonnieofclyde) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my grandad died, the council sent my Mum a bill as he hadn’t given notice to quit his OAP bungalow. Mum replied saying that as the contract was with him & not her, they should contact him at plot 25, Chelmsford Graveyard. She never heard anything after that.

  • Crash49676428
    Crash. (@Crash49676428) reported

    @IAmDanielBrown_ @GazWallace402 @SkySports The goalkeeper saw the ball hit the wire it deviated it hit the wire and commentators said it hit the wire. Law was broken free kick Norway no goal to England that's the law.

  • NeedMoreCourage
    Lacking Courage (@NeedMoreCourage) reported

    @MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!

  • Rowey_brolga
    rowey_brolga (@Rowey_brolga) reported

    @MichelleBeckett @SkyUK @VodafoneUK We did the same after dads death ,one ****** of a company demanded the original death certificate, I changed residential address to local lawn cemetery ,phone 1800 3825633(letters)and never engaged again