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Sky outages and service status in Newmarket, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?

  • billericaybaggy
    Ian Tinsley (@billericaybaggy) reported from Dalham, England

    One #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.

  • DavidB2791
    David Burchell (@DavidB2791) reported from Soham, England

    @SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help

  • MowerMatt
    Matt Mower (@MowerMatt) reported from Dalham, England

    @WeAreOpenreach are an absolute joke!! We have been without internet since the 30th march. We have no way of contacting them and even our provider @SkyUK can’t contact them directly. They have known the issue since 30th march and still can’t get someone out to fix it!!

  • stratoman2020
    Stratoman (@stratoman2020) reported from Ely, England

    @SkyFootball @SkySports Shit ref though...let Barca get away with a lot

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • cla1r3_b3ar
     Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • MBGGoldie
    Mark Goldsack (@MBGGoldie) reported from Isleham, England

    As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • tornadotyler
    Tyler Goodjohn (@tornadotyler) reported from Witchford, England

    @1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from Burwell, England

    @SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • SteveBanham
    Steve Banham (@SteveBanham) reported from Newmarket, England

    @rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?

  • HarrisonHeating
    Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Miketyson2007
    London init geezer (@Miketyson2007) reported

    @AFC_Gooner_Mark @ColHal77 @SkySports So if travels the issue it’s nothing g to do with gcse

  • Dtaxcollect0r
    Taxman (@Dtaxcollect0r) reported

    @SkySportsBoxing @SkySports You’ve lost already so calm down ok

  • grrpoozi
    ☔️ (@grrpoozi) reported

    @utd_cappie @ZaidBalll @SkySports Terrible reply, expected more

  • MoBoDrums
    M.B (@MoBoDrums) reported

    @SkySports employ this clown as the Celtic fan boy and as is much as part of the problem as anyone. He’s been extremely critical of Beaton in the past and here he is now like Heinrich Himmler pretending he knows nothing. The pricks prick

  • chrisblakey51
    chrisblakey (@chrisblakey51) reported

    @SkySports I remember when saints were known as a nice family club. That rep seems to have exploded spectacularly this week. Spygate screw up, petulant ball boy and this fella with his binocular gesture AND his disrespect to Liam ayling have all taken the club down in flames 🔥 #saints #sfc

  • Bagflea75
    Heehaw (@Bagflea75) reported

    @iRuntheshow1 @SkySports I'm not usually a fan of cancel culture but on this occasion I have to agree. Sky have got their money's worth out of Boyd's belligerent nonsense but he's crossed a line now.

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

  • Robertkas88
    Robert james (@Robertkas88) reported

    @ThatLFCTrio @SkySportsPL @SkySports You are ******* stupid

  • BigDaveDrums
    DJM (@BigDaveDrums) reported

    @chameleon7six2 @SkySports That’s awful too!!! Why don’t people understand that??

  • TyzaCamSA
    TC - Gooner (@TyzaCamSA) reported

    Thanks @SkySports would love to watch the on field stuff but no we have to listen to your ******* pundits. Someone needs to come up with a new way of watching. Sky Sports is awful.... #Skysports #Arsenal