Sky outages and service status in Newmarket, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Aug 11, 1:27 PM GMT+1.
- Internet (33%)
- Total Blackout (33%)
- TV (33%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newmarket, England
The most recent Sky outage reports came from the following cities: Ely, Forest Heath District, and Mildenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Ely
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Sky Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Claire Hunt (@cla1r3_b3ar) reported from Red Lodge, England@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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James Wright (@jameswright2004) reported from Witcham, EnglandI’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Chloe Hipwood (@clowee) reported from Haverhill, EnglandFancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Steve Banham (@SteveBanham) reported from Newmarket, England@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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David #GSBOUT (@Davaid_) reported from Haverhill, England@Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Tyler Goodjohn (@tornadotyler) reported from Witchford, England@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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geocaching.uk (@UKGeocacher) reported from Burwell, England@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Paul (@paulhayward200) reported from Haverhill, England@SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.
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Paul (@paulhayward200) reported from Haverhill, England@SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡
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Paul (@paulhayward200) reported from Haverhill, England@SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .
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James Wright (@jameswright2004) reported from Witcham, England@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Mark Goldsack (@MBGGoldie) reported from Isleham, EnglandAs if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Paul (@paulhayward200) reported from Haverhill, England@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
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Paul (@paulhayward200) reported from Haverhill, England@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
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threestain (@threestain) reported from Great Shelford, England@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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CFCSal (@cfcsal94) reported@cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.
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Lord B of Lincs (@KamadoChef88) reported@cxdi55 @skytv @SkyHelpTeam Move to BT. I just did and my bill has gone down from £48 to £28pm
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Chippy (@NiftyNick4) reported@cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards
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Patrick Lowrie (@garngadpat) reported@cxdi55 @skytv @SkyHelpTeam They are all the same, having the same issue with virgin
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miriam lewis-brown (@mimxlb) reported@SkyHelpTeam no service for hours ! Come on sky we customers rely on your services ! Cant contact the outside world without wifi !
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DS♟️ (@Carefree_WDS) reported@cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever
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Andy Conroy (@old_doozer) reported@cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.
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ViAlcantra (@ViAlcantra) reported@cxdi55 @skytv @SkyHelpTeam Same situation as you are ive been with Sky for a long time and renewal is shocking. Im loyal customer but they have been disloyal and im moving away from them nkw
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Chris McGivern (@Givy82) reported@cxdi55 @skytv @SkyHelpTeam I just got sky for £25 as a new customer as BT were charging me £53 a month
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Simon Davies (@b1ake7) reported@SkyHelpTeam I just moved to sky today but landline is not working. Can you check please?