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Sky outages and service status in Newmarket, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Newmarket, England

The most recent Sky outage reports came from the following cities: Ely.

CityProblem TypeReport Time
Ely Internet 2 months ago
Ely Internet 2 months ago
Ely Internet 2 months ago
Ely Internet 2 months ago
Ely E-mail 2 months ago
Ely Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • DavidB2791
    David Burchell (@DavidB2791) reported from Soham, England

    @SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?

  • MBGGoldie
    Mark Goldsack (@MBGGoldie) reported from Isleham, England

    As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • clowee
    Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

  • tornadotyler
    Tyler Goodjohn (@tornadotyler) reported from Witchford, England

    @1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate

  • ianbrown1970
    Ian Brown (@ianbrown1970) reported from Waterbeach, England

    @danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

  • cla1r3_b3ar
     Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • stratoman2020
    Stratoman (@stratoman2020) reported from Ely, England

    @SkyFootball @SkySports Shit ref though...let Barca get away with a lot

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....

  • SteveBanham
    Steve Banham (@SteveBanham) reported from Newmarket, England

    @rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?

  • TimtheRed54
    Tim Andrews (@TimtheRed54) reported from Fulbourn, England

    @SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.

  • Davaid_
    David #GSBOUT (@Davaid_) reported from Haverhill, England

    @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • das2112a
    David shore (@das2112a) reported

    @SkyHelpTeam Well, spoke to a SKY advisor twice today who told me there was an outage in this area that youvwere aware of! He even called me back to confirm this, SKY tested the line etc. So yes SKY are aware, it also states online there's an outage. Not ammused we've been down all dsy

  • mitchell989
    Ben Mitchell (@mitchell989) reported from Denby Dale, England

    @SkyHelpTeam evening - on MNF the sound keeps dropping out. Like cutting out. Only this channel it seems. Do you have any problems with the sound ?

  • AndrewCreak
    Andrew Creak (@AndrewCreak) reported

    @SkyHelpTeam Well your site said that none was needed due to the good connection. I’ve turned the router off and on again, pressed the reset button I get told to do every time we complain about this but no difference. No wonder sky are renowned for bad internet, may have to change provider

  • das2112a
    David shore (@das2112a) reported

    @SkyHelpTeam A colleague of my wifes 7 miles away has this fault. All day, no internet is not on. My wife needs to do school based reports tonigjt, we've been down all day, waiting for a fix. A sky giy rang me tellingbme engineers were working on the fault! Plz tell me what is going on?

  • DJJamieTaylor1
    DJ Jamie Taylor 🎧 (@DJJamieTaylor1) reported

    @KB2X @SkyHelpTeam Yep, it’s a known issue and I just go round in circles with Sky. I’m very close to just cancelling.

  • chris_hill1985
    #GSBOUT chris (@chris_hill1985) reported

    Hey @SkyUK, why is your broadband so ****?can't hold connection for longer than 10 seconds

  • _RosieW
    Rosie Walker (@_RosieW) reported

    @SkyHelpTeam When I signed up the deal was fixed for 12 months therefore I don’t understand how the prices can increase as this would mean sky basically lied to get me on board and then up’d the price. Thank you for your help. I’ll be calling tomorrow as this isn’t right.

  • Keeeeegurrnnnnn
    KK (@Keeeeegurrnnnnn) reported

    @SkySports They're on a bad run. It hasn't gone terribly wrong

  • Wanderlust8119
    wanderlust (@Wanderlust8119) reported

    @SkySportsPL @SkySports Did it even touch Bamford cant tell in slow mo

  • stacgr
    stacey Adams (@stacgr) reported

    @SkyHelpTeam Ive got no broadband for no good reason. That means no tv either as it is nowtv we use which requires an internet connection. I could really do with some support tonight.