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Sky

Sky Outage Report in Newmarket, Suffolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Newmarket, England

The most recent Sky outage reports came from the following cities: Ely.

CityProblem TypeReport Time
Ely Internet 2 months ago
Ely Internet 2 months ago
Ely Internet 2 months ago
Ely Internet 2 months ago
Ely E-mail 2 months ago
Ely Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from Burwell, England

    @SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • ianbrown1970
    Ian Brown (@ianbrown1970) reported from Waterbeach, England

    @danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

  • clowee
    Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • TimtheRed54
    Tim Andrews (@TimtheRed54) reported from Fulbourn, England

    @SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

  • DavidB2791
    David Burchell (@DavidB2791) reported from Soham, England

    @SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

  • SteveBanham
    Steve Banham (@SteveBanham) reported from Newmarket, England

    @rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well

  • StuartDillon1
    Stuart Dillon #GSBout (@StuartDillon1) reported from Haverhill, England

    @SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?

  • cla1r3_b3ar
     Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • Davaid_
    David #GSBOUT (@Davaid_) reported from Haverhill, England

    @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Lee_Swettenham
    Lee Swettenham (@Lee_Swettenham) reported

    @Russats @SkyHelpTeam They've just clarified to me that it's not permanent in fairness - moved UHD to Main Event for this game only because of a tech issue.

  • hannah_fairy_
    hannah 🐧💃🏼🧚🏼‍♀️ (@hannah_fairy_) reported

    @SkyHelpTeam Its still not working 🙃 could try linking it again?

  • chrissie1076
    Chrissie (@chrissie1076) reported

    @SkyUK could you please update customers on the problems with broadband in poole, we have not had WiFi since this afternoon and can't get through to anyone to try and fix it!

  • goldenballs1979
    Gary Jones (@goldenballs1979) reported

    Same old @SpursOfficial unfortunately, big games we don’t turn up. Poor defensive mistakes , not great going forward . Where’s consistency @FA_PGMOL , yesterday a red card and a penalty for very similar challenges. #Tottenham #SkySports @GNev2

  • Niyi_Okus
    OKUS°OYE® (@Niyi_Okus) reported

    @Chels_HQ @SkySports That's just it,no service atalll. He was in the right positions always,bt no service atalll.

  • seandotuk
    Sean. (@seandotuk) reported

    @SkyHelpTeam Thanks Tony. I tried your Live Chat service. It told me I was in a queue but didn’t give me a queue position and received no further updates after about 30mins so I gave up. I’ll try again tomorrow.

  • tyketyler16
    Tyler Greenhough (@tyketyler16) reported

    When are @SkySports going to **** this dinosaur Souness off. ******* painful to listen to man

  • dj_heavy_g
    Paul G (@dj_heavy_g) reported

    @SkyHelpTeam I’ve lost signal in RH12 area. Is there a problem?

  • GoldnPath
    Goldenpath (@GoldnPath) reported

    @RealSoupyTwist @SkyUK All I require from Sky is the ability to watch my Sky package on a second TV in 4K. I have 2 mini boxes, they’re both in SD … one in the bedroom is fine, partner doesn’t care much about quality. The one in my gaming room is utterly useless. I can’t watch Sky in SD. It’s ****.

  • Steffers1984
    Steph Crosbie (@Steffers1984) reported

    @SkyHelpTeam is there a problem in the NW region? Our boxes keep disconnecting from the WiFi with an error message mr106, activation server problem. Rebooted router and boxes three times now. Please help. Its very frustrating. :-(