Sky Outage Report in Newmarket, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Newmarket come from postal codes CB8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (14%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Sky outage reports came from the following cities: Cambridge, Haverhill, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Haverhill |
Internet | |
| Newmarket |
Internet | |
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
-
Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
-
Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .
-
Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
-
Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
-
Stuart Dillon #GSBout
(@StuartDillon1) reported
from
Haverhill, England
@SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.
-
David #GSBOUT
(@Davaid_) reported
from
Haverhill, England
@Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.
-
Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
-
Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
-
Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
-
geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
-
Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
-
David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
-
threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
-
James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
-
Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡
-
Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Laffing Man ⚫️⚪️⚫️⚪️
(@laffing_man) reported
@SkyHelpTeam That is the same issue as everyone else who was watching the mosconi cup last night. You lost the feed for the last 45-50 minutes. No updates, no explanation & you just started playing some other random interviews. !
-
Ailish
(@Ailish63644295) reported
@SkyHelpTeam - I have been waiting 4 months for FTTP to be installed but constantly get conflicting updates from your team and Openreach. It seems there is a different issue every time Sky customer service refuse to contact Openreach for clarity or to challenge them. Please help
-
Ben Kirby
(@Bkirby1986) reported
@SkyHelpTeam Done all that, says theres a connection issue so whatever maintaince you've done or are doing isnt working. How long will an engineer take!
-
Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Once again abdication all and any customer responsibility
-
DPDgroup
(@DPDgroup_news) reported
@1Cathrynh @SkyHelpTeam Hello! We appreciate the time you’ve taken in contacting us. We are sorry that you are having such problems. Would you mind contacting us via DM so we may follow up internally. Kind regards.
-
Stewart White
(@Stewartwhite20) reported
@SkyHelpTeam But you just said that it’s only planned for glass and stream. Not that I would get them no record functionality or no tv when WiFi goes down
-
Carole Hardy
(@caroleh1964) reported
@SkyHelpTeam Hi my broadband is not working. I know there is an issue in ny area. As I do not have a full service ie no Internet and therefore no on demand services can't use Netflix will I get a proportionate refund
-
Kev🍀⭐️
(@Kev_360) reported
@SkyHelpTeam There seems to an issue with SKY channels. I’m receiving a message that there’s a ‘Technical Fault’. Could advise when this will be resolved please. Thanks. Kevin
-
Emma Walsh 𝑺𝒕𝒐𝒓𝒊𝒆𝒔 𝒗. #AmWriting
(@EmWalsh_Stories) reported
@SkyHelpTeam really appalled at your customer service. Have had issues connecting internet in our upstairs room for over a year now. You upsold us Sky Q and told us it would solve the problem (at increased cost to us, of course). It didn't.
-
Jem
(@jaymini2310) reported
@SkyHelpTeam absolutely disgusting service not to have satellite signal for 3 weeks until the engineer comes, what can be done in the meantime?