Sky Outage Report in Newmarket, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Sky outage reports came from the following cities: Ely, Red Lodge, Cambridge and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Internet | |
| Ely |
Internet | |
| Ely |
Internet | |
| Ely |
Internet | |
| Ely |
||
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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David #GSBOUT
(@Davaid_) reported
from
Haverhill, England
@Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Eden
(@evilceden) reported
@CollieTalking @leemour84 @SkyUK I had come out of the “deal” I was on and due to personal problems hadn’t got round to discussing the new “deal” with them. When I rang to leave they offered me the £120 package which has the discounts etc, but that’s still nearly £50 dearer than Virgin
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Tired Dad
(@Chestermamil) reported
@SkyUK Close to cancelling Sky. Constant issues with TV signal and distortions. Needs a tech visit I think to sort but never get a response!
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andy young
(@stoneman050367) reported
@SkyHelpTeam Don’t want a package sky tv is really poor for the money only had it for sport the massive price increase has tipped the scale time to get rid thanks
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A Border collie 🏴🏴🇬🇧
(@CollieTalking) reported
@evilceden @leemour84 @SkyUK What the hell did you have for £178? I had the bt sport and wifi and it was never over £120. They robbed you
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Judith Nicholl
(@JudeNikNiks) reported
@SkyHelpTeam No they have no other option. If you tell me who to email their landline number to in order to register as not working and this is not the first time with an issue since they moved in a few weeks ago so should be a recent case attached to their account.
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dean deanson
(@dean_deanson) reported
@mjc__91 @SkyHelpTeam No worries mate, just hope you enjoy explaining your issue for an 8th time and wasting more of your pointless life
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Davyl6
(@DavidLinderman3) reported
@SkyUK Apart from the TV its terrible, tried watching the F1 yesterday and it kept freezing, would rather go back to the dish
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Nathan Jordan
(@NathanJordan85) reported
@wayneo99 @SkyUK Terrible
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Chris Worwood
(@ChrisWorwood) reported
Does the @BBC have any idea about how a tennis match is played? Two channel changes during a live match has to be the worst broadcast of @Wimbledon ever. Time to call @SkySports
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GOMD;𓃵
(@FiaskoDollari) reported
@Plettigoal @SkySports @Sky_Marc I give up I honestly give up wtf 😳