Sky Outage Report in Burwell, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Burwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Burwell, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Ely and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Cambridge |
TV | |
| Cambridge |
TV | |
| Cambridge |
Phone | |
| Ely |
Internet | |
| Ely |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burwell, England
Latest outage, problems and issue reports in Burwell and nearby locations:
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hankin
(@8gzd8k76nM) reported
@chrisgmellor @SkyHelpTeam @btsport Fail to see how this is in anyway Sky’s fault or problem
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🏴 Roll N Sausage
(@Trouty41) reported
@SkyHelpTeam absolutely shocking customer service. Have waited almost a week for a call back. Keep being put through to call centres abroad who have no idea what going on. Over 10yrs with sky and now cancelling everything
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Wayne Julian
(@Waynimus) reported
@SkyUK @SkyHelpTeam Does this new Sky Stream box let users access your 4K HDR content? We have Sky Q multiroom, 4K package and a Q mini box. The Q mini doesn’t support 4K HDR. If the Sky Stream box does stream your 4K HDR content, then where can I buy it?
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Oddbins (sack the board)
(@BStarksTH) reported
First Scottish game to use VAR not even on TV. **** the @spfl and @SkySports. Clowns.
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Fluxx Renegade
(@Fluxx_Renegade) reported
@SkyHelpTeam so i was half way through watching the new season of Gangs of London and suddenly only episode 1&2 are available.. please fix!!
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Mark Hankin
(@8gzd8k76nM) reported
@ellieemegan @SkyHelpTeam Sorry but if you’ve been told there is an issue thats going to take time to resolve through what I’m guessing is a mixture of needing parts and equipment and the strikes then what exactly are you wanting beyond this? Just wait patiently like a good little girl
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Björn Bjarnason
(@bjorninn71) reported
@SkySports In the best league in the world with the worst referees in the world. It is ideal to make changes such as interviewing the referees after match.Or just firing them all and get better referees from Africa
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Aaron Parker
(@AzzParker) reported
@DamianHinds can you please help? Openreach has given @SkyHelpTeam a date of 10/12 to fix FTTP in lindford, hants. Not good for your constitutes... Currently day 10
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chris brown
(@chris_brown75) reported
@SkyHelpTeam help required with 2tb receiver - broadband speeds of 500+ mbps but programmes stopping multiple times midpoint with caption 'please wait for more to download' - very annoying as this didnt happen previously with 1tb receiver and slower bb speeds.
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monz
(@hoesforstroll) reported
skysports is actually so **** i hate it here