Sky Outage Report in Burwell, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Burwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burwell, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burwell, England
Latest outage, problems and issue reports in Burwell and nearby locations:
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.
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Stratoman
(@stratoman2020) reported
from
Ely, England
@SkyFootball @SkySports Shit ref though...let Barca get away with a lot
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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Caitlin
(@caitlincase__) reported
from
Cambridgeshire, England
@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Wallis
(@tabbykat777) reported
@SkyHelpTeam I'm sorry Becca but I've never read so much rubbish in all my life!
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Chris Cooper
(@Chris_Coopa) reported
@SkyHelpTeam I would but the website doesn’t load up, because it’s so slow. I waited 30 minutes, I’m not waiting any longer.
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𝔖𝔥𝔢𝔳𝔶
(@smanstey) reported
Anyone else’s Sky Broadband died? 😢 Working fine all day, now despite several reboots and fix attempts, Sky app says I need to book an engineer 😭 Down detector reports Sky internet issues… @SkyHelpTeam
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D
(@DSW357) reported
@SkySports @ishowspeedsui Why do people like this get on sky lol this is so stupid, any real fan would read reports etc, it was literally confirmed yday he wouldn’t be in the travelling squad 🤦🏻
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Carole
(@lilywhite61) reported
@SkyHelpTeam Nope. According to the address bar, I am ineligible as I am a Sky Q customer. But most of my recordings fail due to the satellite signal problem. I want rid of the dish, but I am NOT buying a new TV!
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Elizabeth
(@elizabethleddy1) reported
@SkyHelpTeam Yes that doesn’t help, it says I can swap after 24 months into a 36 month contract, I am 29 months in and it just says I can’t?
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Elizabeth
(@elizabethleddy1) reported
@SkyHelpTeam Yes that doesn’t help, it says I can swap after 24 months into a 36 month contract, I am 30 months in and it just says I can’t?
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Aidan Redmond
(@SotcAvfc) reported
**** off carragher #SkySports
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Ryan
(@Caddyire) reported
I have bt sport through sky, I want to use the bt sport app for the ufc but can’t seem to get a login. Online help was useless @skysports @btsport
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Michelle Ekin
(@mooseekin) reported
@SkyHelpTeam My internet has been messed up for about 24 hours. It's extremely slow and not loading pages half the time. I did the online check which says it's fine but it's not, I've had to hotspot off my phone all day to work!