Sky Outage Report in Burwell, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Burwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Burwell, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Newmarket, Cambridge and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Cambridge |
TV | |
| Ely |
TV | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burwell, England
Latest outage, problems and issue reports in Burwell and nearby locations:
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Bang On Point
(@GunMetalGrey335) reported
from
Dalham, England
Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Alan 💚PSLCC and Offside Trust ambassador
(@arber_boy) reported
from
Dalham, England
@julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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michael
(@MOJO_live_music) reported
from
Cambridgeshire, England
@skysports awful commentary tonight man utd v burnley
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Welham
(@davewelham) reported
@SkyHelpTeam what’s the phone number to contact you please, I’ve tried your website, chat bot not working, I need to talk to a human.
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Stacey 💙
(@stace209) reported
from
Corby, England
@SkyHelpTeam hi I’m struggling to find a number to call on to cancel my subscription, can you help please?
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Jono Peet
(@peetytweets) reported
@SkyHelpTeam this is where the problem lies someone came to dig up the drive said he needed a different tool and the team would be out to me they never came so somewhere someone has told lies because if the drive didn’t have concrete under the paving the work would have been done
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Lee
(@ncfclee) reported
@GlobalYawning @SkySports Or it'll just annoy the insecure, women-fearing blokey blokes. Which is no bad thing.
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Michael Harrington
(@MHarrington2001) reported
@SkyHelpTeam my internet and my home phone have been down 2 days now,They say on the website when I test my connection that it’s an outage in the area and should be sorted in a couple of hours but when I ring up the people on the phone don’t seem to know what day it is.
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\O/ \O/ \O/
(@chrisb_o) reported
@SkyHelpTeam Hey Sky. I can't seem to download new Brassic season in UHD? Is there a issue with that?
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Jono Peet
(@peetytweets) reported
@SkyHelpTeam I would also like to point out I’m not looking for compo or anything like that you don’t need to tiptoe around the issue I just need it fixing and someone to let me know what’s going on as I have been given conflicting info
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Liam Edmondson
(@Liam_Edmondson) reported
@SkyHelpTeam One of three things: either they tell me they'll get someone to call me back which never happens, they send me another returns box with royal mail prepaid stickers, or they send me a link that lets me print off a royal mail returns label
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Rob Bird
(@chirpy73) reported
@SkyHelpTeam Hi, after tweeting, I uninstalled and reinstalled the app and it fixed the problem...thank you, Rob
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Chris Plimley
(@PlimleyChris) reported
@SkyHelpTeam Yes. The problem is quite clear, the hub is power cycling. Its one for 10 secs then off again back to red light. Then sequence starts again.