Sky Outage Report in Burwell, Cambridgeshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Burwell, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Burwell, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge and Newmarket.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Burwell, England
Latest outage, problems and issue reports in Burwell and nearby locations:
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Matt Stannard (@mattstannard) reported from Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Matt Stannard (@mattstannard) reported from Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Steve Banham (@SteveBanham) reported from Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Claire Hunt (@cla1r3_b3ar) reported from Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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S.... (@warriordotcom) reported from Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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S.... (@warriordotcom) reported from Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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David Burchell (@DavidB2791) reported from Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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geocaching.uk (@UKGeocacher) reported from Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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threestain (@threestain) reported from Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Tim Andrews (@TimtheRed54) reported from Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Mark J Daniels (@markinapub) reported from Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Wozz422 (@wozz422) reported from Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Ian Brown (@ianbrown1970) reported from Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Matt Stannard (@mattstannard) reported from Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Chris Beaumont (@chrisbeaumontuk) reported from Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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James Wright (@jameswright2004) reported from Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Clark (@Rachelg91818) reported
@SkyHelpTeam for the third day this week my internet has cut out in the middle of the working day. I have the full fibre package and now have another important call interrupted this is ridiculous.
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Stu Blemings (@stublem1892) reported
@SkySports Yes 100 times yes it should never of started
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NUFC match days (@EplTalents) reported
@SkySports He should’ve gone after the Brentford game never mind after having about 8% possession against arguably the worst team to ever play in the Premier league in this current Sheff Utd team. Get that yellow breaking news banner up saying ‘Steven kebab on his lips Bruce sacked’ 👍🏽
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Mrs K Booker (@kBookerPGSALC) reported
broadband help would be great @SkyHelpTeam.After a long call it seems there is an issue outside our house and a technician will be sent out...no idea when & no option to speak with anyone!i am a teacher delivering lessons and I have a child trying to access lessons.Need support!
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Mrs K Booker (@kBookerPGSALC) reported
@SkyHelpTeam For what I pay a month and being a key worker is there nothing you can do to further support us? 5 days isn’t an acceptable time scale at the moment as I have children to teach and a child at home trying to learn! It seems changing providers would be quicker?
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Vitex (@OfficialVitex) reported
@SkyHelpTeam All we’ve been told is that we had to pay for a new router and it didn’t solve the problem so it’s obviously something on ur end, I’m thinking you should upgrade ur servers so u can handle the traffic. It’s hard trying to connect to my online classes with the slowest WiFi alive
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Mrs K Booker (@kBookerPGSALC) reported
@SkyHelpTeam I’ve already been on the phone for 45 minutes and it never allowed us to speak with anyone it was an automated voice asking questions. Really frustrated as the internet has gone down 6 times today already. Can you call us?
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James Prosho (@jdprosho) reported
@SkyHelpTeam hi - I’ve recently changed over to Sky Mobile yet my phone, despite having an email assuring me everything had gone through ok, still can’t make or receive calls. Can anybody help?
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Sarah Eames-Long (@SarahSarahkl123) reported
@SkyHelpTeam EN4. No internet, no Sky Q, 4g painfully slow. Key worker who can’t key work
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Mal Huddart (@M4lah75) reported
@SkySports Should never have been #nufc manager in first place. He's destroyed all the good work @rafabenitezweb did in 18 month #BruceOut