Sky Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
TV (12%)
-
Total Blackout (4%)
-
Phone (4%)
-
E-mail (3%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Newmarket and March.
City | Problem Type | Report Time |
---|---|---|
Newmarket | Internet | |
Newmarket | Wi-fi | |
Newmarket | Internet | |
March | TV | |
Newmarket | Internet | |
Newmarket | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
-
Ian Tyers
(@ianptyers) reported
from
March, England
@ms_manutd @SkyUK At the end of the day I'm not bothered about saving £35 / month if the service is crap 🙄 Besides, now I can go all in with Sky (or BT) I might save on the £120 anyway 😊
-
Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
-
Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
-
Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
-
Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
-
geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
-
James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
-
Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@SkyHelpTeam #blackfriday offer ends in 4 hours. Call this number it says to me, an existing customer. The number is closed. Absolutely rubbish.
-
Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
-
David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
-
S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
-
Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
-
Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
-
Steve Collins
(@Briareos35) reported
from
Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
-
Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
-
Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
-
Ian Tyers
(@ianptyers) reported
from
March, England
@ms_manutd @SkyUK Thanks. I've had Sky for 15+ years and BT Sport since they got the CL. I've rarely had any problems with either, but Virgin was going to save me money. I'd really prefer to stay with Sky especially now they can provide BT Sport. You may have just swung it 👍😊
-
Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
-
Kerry Cook
(@KerryMarieCook) reported
from
Chatteris, England
@SkyHelpTeam my husband received a call offering a deal, he said he would think about it and call back however was told they could not access the same deals as the sales team that called him. We have now been waiting weeks for a call back. Can you help please?
-
S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
GS
(@bigbadg123) reported
@oisoftheclears @downiearino @SkySports They’re just scared to take it into contact cos they’re getting bullied in the loose I think. Over to gatland cos relying on lucky bounces from punts into the air is poor tactics
-
Lauren-Eve Preston
(@ohhelloeve) reported
@SkyUK @SkyHelpTeam Sky broadband is down in BN3 again. No mention of it on your service status page but it’s been reported on other sites. What’s going on?
-
Dean Reynolds
(@Dean_Reynolds85) reported
@SkySports every single year you jack your prices up, every single year you loose a chunk of sports that we thought we we're paying for. New Zealand kick off 2morrow in the rugby and its not on sky sports. If you loose 1 more bit of sport & whack the price up I'm gone. Your ****
-
Shaun
(@lasagna1804) reported
@SkySports He'll join psg. He'd never actually attempt a challenge. 🤔
-
pikachanyan
(@pikachanyan) reported
@SkyUK As a loyal user of your TV service for 25 years, I ask that you please pull your advertising from GB News #DontFundGBNews
-
Jon T. Pilkington
(@7JTP) reported
@paddymiller73 @SkyHelpTeam @SkyUK When you say 'cancel' it's amazing how quickly you talk to someone. We use NowTV £10 a month, Amazon stick £8 a month, Netflix £13 a month and Virgin Internet £26 a month. Can't record but we can handle that!
-
® Micky Bell
(@Newshamboy) reported
@SkySports And yet you never covered the brilliant motoGp sport at all, F1 is crap!! #boring
-
callum galbraith
(@RebbelCrow) reported
@skyUK the company that will take 24 hours to change address but take no less than 20 minutes from midnight to cut you off if you move to virgin. **** this **** why cant we just nationalise BT and be done with this crap
-
real g
(@realniga007) reported
@SkySports Pin the damn tweet already!
-
Carl
(@Carl05YNWA) reported
@SkyHelpTeam Morning, I’ve had no signal all week. Please can you contact me to advise if there is a fault in the area and when this may be rectified? #skymobile