Sky Outage Report in Soham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Soham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Ely and Newmarket.
City | Problem Type | Report Time |
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TV | ||
TV | ||
TV | ||
Phone | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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James Wright (@jameswright2004) reported from Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England
@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.
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Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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James Wright (@jameswright2004) reported from Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Chris Beaumont (@chrisbeaumontuk) reported from Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England
Thank you @SkyUK for sorting out my broadband issues with Virgin Media! Looking forward to using a much more reliable and cheaper service! #winning
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Mark Goldsack (@MBGGoldie) reported from Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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Parama Chaudhury (@ParamaChaudhury) reported from Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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Stratoman (@stratoman2020) reported from Ely, England
@SkyFootball @SkySports Shit ref though...let Barca get away with a lot
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Tyler Goodjohn (@tornadotyler) reported from Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Caitlin (@caitlincase__) reported from Cambridgeshire, England
@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England
@SkyHelpTeam when you treat the Mr to a movie, #1917themovie and you’ve bought a documentary of the same name. #disappointed
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Nick Edgley (@DonEdgley) reported from Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Kerry Cook (@KerryMarieCook) reported from Chatteris, England
@SkyHelpTeam my husband received a call offering a deal, he said he would think about it and call back however was told they could not access the same deals as the sales team that called him. We have now been waiting weeks for a call back. Can you help please?
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Ian Brown (@ianbrown1970) reported from Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DM (@Dmmanz_) reported
Instead of pushing the boy away you should help and change him like you did with your boy @Carra23 @SkySports 🤡🤡🤡🤡
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All_About_Chelsea (@AllChelsea6) reported
@StewieMax1 @SkySports I hope speed doesn't feel too bad but learns that not everyone likes him just want his name for clout
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Seán Ó Cearbhaill (@cearbhaillsean1) reported
@SkyHelpTeam Yeah it's telling me there is no issues yet my broadband keeps dropping to 0kbps and losing packets on transfers on several devices wired and wireless.
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David Parker (@dppblade) reported
@SkyHelpTeam can’t watch Paramount + at the moment. Can’t sign in when asked to. Have asked to change password but not received anything to my email. Any ideas ? Thanks.
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Martin Hollamby (@martin_hollamby) reported
@SkyHelpTeam is there yet more issues in the RM18 area? Another problem, seems to be every couple of months that we completely lose service.
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Big Al (@alanflipflop20) reported
@SkyHelpTeam Thanks Pearl, the trouble is it's happening all the time even using the how to fix guidance. It's totally unreliable.
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YorkShen (@York_Shen) reported
@SkyUK This is a terrible ads. The content of the package is unknown until someone clicks the image. Seriously, you will lose lots of audience from exposure stage to landing page
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🧃🌎 (@Illuzivez) reported
@TheAthleticFC Why are you appeasing the cancel culture? Shame on you and every single employee of yours. We should cancel your brand instead @SkySports
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Michael Jarvis (@mr_jarvis1) reported
@SkyHelpTeam @SkyUK any explanation yet to the Broadband outage ?
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Paul morrison (@Paulmor28298853) reported
@SkyUK And its cheaper too get sky sports on now tv then it is too watch sky sports on sky glass how bad is that