Sky Outage Report in Soham, Cambridgeshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Newmarket, Cambridge and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Cambridge |
TV | |
| Ely |
TV | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@SkyHelpTeam #blackfriday offer ends in 4 hours. Call this number it says to me, an existing customer. The number is closed. Absolutely rubbish.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Kerry Cook
(@KerryMarieCook) reported
from
Chatteris, England
@SkyHelpTeam my husband received a call offering a deal, he said he would think about it and call back however was told they could not access the same deals as the sales team that called him. We have now been waiting weeks for a call back. Can you help please?
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Steve Collins
(@Briareos35) reported
from
Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hankin
(@8gzd8k76nM) reported
@paulareilly @SkyHelpTeam You probably need to get a grip. If the fact you have to search a little bit for the next episode of your show is getting too much that you need to do this embarrassing Tweet when people are struggling to pay their bills doesn’t put it into perspective then you need mental help
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S to the E
(@CanaryEllis) reported
@mervhoneywood @SkyHelpTeam Ah same here. NR32, no satellite signal
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Wayne Guns
(@Wayguns) reported
@SkyHelpTeam Hi there, do you have any broadband issues in the TA1 area? My father is not receiving any internet signal, switched hub on and off and checked everything and all good in the house, advice please, thanks
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Trev.stanley/Lisa.sweety.
(@trev_lisa) reported
Hey! @skytv @SkySports Why not just don't have breaks then at say 3am, just show ads until you catch up? What's the point in breaking up a programme to just show nothing? #stupid
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Ian Davies
(@iandavies_) reported
@SkyHelpTeam Main sky box is showing it’s on Wi-Fi network, is that part of the problem?
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East London Is Wonderful
(@EastEndAdmirer) reported
I understand #SkySports trying to support women s football and the #WSL. But their approach can be heavy handed. You can’t force people to like it.
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Amanda
(@amandaglass_) reported
@SkyHelpTeam my wifi went down around 1:20am. Tried resetting, switching off at socket, didn't work. Ran the broadband test, it couldn't find my Sky hub. Somehow ended up on the book an engineer bit. Wifi came back on at 4am. Can I cancel the engineer?
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Ollie
(@Shadypiezz) reported
@SkyHelpTeam So how are deaf and hard of hearing people meant to use your product? Its not really an optional feature, will this be changed any time soon or shall i just cancel my subscription?
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Conte , Backed, players bought
(@CoulsdonTHFC) reported
How many times a week can @SkyUK broadband fail ? Starting to get vexed now 😡
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Flashback FUT
(@ShockJockJourno) reported
@kittenofdoomage @SkyUK Hi @SkyHelpTeam, this person needs help with the cancellation of their Sky TV, evidently, please assist.