Sky Outage Report in Soham, Cambridgeshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Chatteris, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Chatteris |
Wi-fi | |
| Newmarket |
Internet | |
| Cambridge |
TV | |
| Ely |
TV | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Stratoman
(@stratoman2020) reported
from
Ely, England
@SkyFootball @SkySports Shit ref though...let Barca get away with a lot
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Caitlin
(@caitlincase__) reported
from
Cambridgeshire, England
@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@SkyHelpTeam when you treat the Mr to a movie, #1917themovie and you’ve bought a documentary of the same name. #disappointed
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Kerry Cook
(@KerryMarieCook) reported
from
Chatteris, England
@SkyHelpTeam my husband received a call offering a deal, he said he would think about it and call back however was told they could not access the same deals as the sales team that called him. We have now been waiting weeks for a call back. Can you help please?
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Steve Collins
(@Briareos35) reported
from
Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Shields
(@LS110192) reported
@SkyHelpTeam I am still currently a Broadband Customer with Sky, but I am switching to a new provider. I can't lie though I am very worried about it. Since speaking to a Salesman at my door about it on Thursday, I am still yet to receive any correspondence about it. (1/2)
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MSingh
(@manj_singh_raj) reported
@SkyHelpTeam do you know when the remote record on sky go app will be working? As it seems to have been down for number of months now at least
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the 𝗨𝗡𝗗𝗘𝗥𝗗𝗢𝗚 gym ™
(@theunderdoggym) reported
@SkyHelpTeam Found myself going through the same conversation been having for months on the phone. Your SkyEngineer trying to get me to upgrade contract. We are not upgrading until you fix the problem first. When we have stable connection that we currently pay for, we can then discuss upgrade
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Texas Chamness Massacre
(@sally_chamness) reported
Day 4 of no incoming calls, and attempts to phone me receiving “this line is not in service error” reported to @SkyUK Saturday but still no fix 😢 Imagine if I missed a call from @funkymoxie ‘s school because she was unwell, or if someone not on social media needed to call me
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Kevin Taylor
(@kevtaylor8650) reported
@SkyHelpTeam can someone help me please been on hold over an hour now. All i want to no ive cancelled my sky and was told would be sent packaging out to me so i can return the boxes is this correct as still not recieved yet.
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Lee Shields
(@LS110192) reported
@SkyHelpTeam I feel like I may have been taken advantage of. I have several learning disabilities and cognitive issues. Can someone please help me with this situation? What if I end up with no internet supply at all? This whole situation has me very scared (2/2)
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Tabitha
(@Tabracadabra) reported
@SkyHelpTeam Hi, we have cancelled our direct debit because £115 was being taken for a service we were not receiving. My husband called and rectified the issue and now we should be charged around £55, but you are still chasing for the £115. We tried calling but can't get through
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Pi
(@paulajomac) reported
No communication from @SkyHelpTeam @SKYBROADBANDSU1 on outage in Devon which is now a week long. My father is 85 and without broadband/landline. Is it back on in EX1 and if not when will it be?!? Tweeting the same day that all is fixed when it is clearly not isn’t helping us.
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Love
(@woodycax) reported
@SkyHelpTeam awful I’ve sat for 2 hours on your online chat and still haven’t got through to anyone!!!
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⚒️Pete⚒️
(@_rubyred44) reported
@SkyHelpTeam looking at cancel my sky package. What number do I need to call?