Sky Outage Report in Mepal, Cambridgeshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mepal, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mepal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Mepal, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Ely, March, Histon and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
TV | |
| Ely |
Wi-fi | |
| Ely |
Internet | |
| March |
Internet | |
| March |
Internet | |
| Ely |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mepal, England
Latest outage, problems and issue reports in Mepal and nearby locations:
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michael
(@MOJO_live_music) reported
from
Cambridgeshire, England
@skysports awful commentary tonight man utd v burnley
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Adrian Carpenter
(@fizzyade) reported
from
Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Paul France
(@frenchie_99) reported
from
Ramsey, England
Hello @SkyUK - I received a call today from one of your (alleged) operatives wanting to help as my broadband was showing speed issues. No request for any security info etc. Is this genuine???? #Scammers #ScamAlert
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Paul France
(@frenchie_99) reported
from
Ramsey, England
Hello @SkyUK - I received a call today from one of your (alleged) operatives wanting to help as my broadband was showing speed issues. No request for any security info etc. Is this genuine???? #Scammers #ScamAlert
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@SkyHelpTeam #blackfriday offer ends in 4 hours. Call this number it says to me, an existing customer. The number is closed. Absolutely rubbish.
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Steve Collins
(@Briareos35) reported
from
Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
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Kerry Cook
(@KerryMarieCook) reported
from
Chatteris, England
@SkyHelpTeam my husband received a call offering a deal, he said he would think about it and call back however was told they could not access the same deals as the sales team that called him. We have now been waiting weeks for a call back. Can you help please?
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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*Steve Jeffs
(@Stevejeffs21) reported
from
Houghton, England
@GSarRoar @SkySportsPL @SkySports Now now, jealousy will get you nowhere mate. Agree about Tyler though, terrible commentator, need to bin him off now #champions 🔴🔴🔴🔴🔴
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Ian Tyers
(@ianptyers) reported
from
March, England
@ms_manutd @SkyUK At the end of the day I'm not bothered about saving £35 / month if the service is crap 🙄 Besides, now I can go all in with Sky (or BT) I might save on the £120 anyway 😊
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kerri Wooden
(@KerriWooden) reported
@SkyHelpTeam I've logged an issue with my broadband due to a neighbour hav8ng openreach out. I have not had WiFi since 10.20am and should not have to wait till Tue for it to be resolved. Please help
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Damianos
(@papson21) reported
@SkyHelpTeam Hi, I cannot download app updates into my mobile via wifi. I went through all internet steps, reset etc and still nothing. Can you help with this.
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Mikeonamission
(@mikecrowther191) reported
@skysports who's the moron commentating on Hull KR v Wakefield? A missed 20 40 kick. Is that a new thing to 40 20? And saying a Wakey player could be called up to England cos of Welsby's long term injury but Welsby could be back. What? With a long term injury? Wtf? He on drugs?
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John Jacob’s
(@mrrumfius) reported
@TheTennisLetter @SkySports Nooo! Damn it.
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Kellie Wilson
(@KellieLouWilson) reported
@SkyUK Good for you. It still crashes and you made an appointment with me to discuss a complaint and then ignored me.
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Peter O'Leary
(@PeterOL71332449) reported
@SkyHelpTeam Got the email about my "VIP rewards". 20 years a customer. Paying €130 a month just for TV and my rewards consist of "Enter here for a chance to win...". Pathetic service. No wonder everyone is moving over to dodgy boxes. This will be my last month.
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Alex
(@ah2k10) reported
@SkyHelpTeam why can’t you accept you have a software or hardware issue with your system. A box goes into standby mode and fan comes on, box freezes. I’ve just spoke to customer services who say they can’t do anything about it. Unacceptable for what you charge monthly
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Alex
(@ah2k10) reported
@SkyHelpTeam @_ActionPhotos I don't believe it has anything to do with power or networking, but some sort of signal or software update fault. It can't be the boxes. Something is telling the box to go into standby and then overheat, to which the box becomes unresponsive.
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Alex
(@ah2k10) reported
@SkyHelpTeam @_ActionPhotos Spoke to sky again and they're saying there is nothing they can do, which I find unacceptable. Has anyone been able to get this issue fixed, and how???
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penny smith
(@littlenaughty38) reported
@SkyHelpTeam can some one help me with the email I have received from you regarding closing my email account ??