Sky Outage Report in Mepal, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mepal, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mepal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Mepal, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: March.
| City | Problem Type | Report Time |
|---|---|---|
 March |
Internet | |
| March |
Internet | |
| Ely |
Wi-fi | |
| Ely |
Internet | |
| March |
Internet | |
| Histon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mepal, England
Latest outage, problems and issue reports in Mepal and nearby locations:
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Paul France
(@frenchie_99) reported
from
Ramsey, England
Hello @SkyUK - I received a call today from one of your (alleged) operatives wanting to help as my broadband was showing speed issues. No request for any security info etc. Is this genuine???? #Scammers #ScamAlert
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Paul France
(@frenchie_99) reported
from
Ramsey, England
Hello @SkyUK - I received a call today from one of your (alleged) operatives wanting to help as my broadband was showing speed issues. No request for any security info etc. Is this genuine???? #Scammers #ScamAlert
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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*Steve Jeffs
(@Stevejeffs21) reported
from
Houghton, England
@GSarRoar @SkySportsPL @SkySports Now now, jealousy will get you nowhere mate. Agree about Tyler though, terrible commentator, need to bin him off now #champions 🔴🔴🔴🔴🔴
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Kerry Cook
(@KerryMarieCook) reported
from
Chatteris, England
@SkyHelpTeam my husband received a call offering a deal, he said he would think about it and call back however was told they could not access the same deals as the sales team that called him. We have now been waiting weeks for a call back. Can you help please?
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Steve Collins
(@Briareos35) reported
from
Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@SkyHelpTeam #blackfriday offer ends in 4 hours. Call this number it says to me, an existing customer. The number is closed. Absolutely rubbish.
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Ian Tyers
(@ianptyers) reported
from
March, England
@ms_manutd @SkyUK At the end of the day I'm not bothered about saving £35 / month if the service is crap 🙄 Besides, now I can go all in with Sky (or BT) I might save on the £120 anyway 😊
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Adrian Carpenter
(@fizzyade) reported
from
Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
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Ian Tyers
(@ianptyers) reported
from
March, England
@ms_manutd @SkyUK Thanks. I've had Sky for 15+ years and BT Sport since they got the CL. I've rarely had any problems with either, but Virgin was going to save me money. I'd really prefer to stay with Sky especially now they can provide BT Sport. You may have just swung it 👍😊
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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zachary f reeder
(@Zachary__reeder) reported
Day 4 or 5 of no Internet service from sky from 9am to 9pm. The @SkyHelpTeam has offered contradictory information as to what's wrong "booked engineer visits" as it needs it, then cancel them and don't bother calling back to tell us. We had to find out when we called back.
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Mark Pelleymounter
(@MPelleymounter) reported
@SkyHelpTeam Done that and is just says there is an outage in your area (been like that since yesterday)
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Gavin Owen
(@HisWayUp) reported
So in order to fix THEIR billing issue, @SkyHelpTeam have put me on a new contract, extending my minimum contract term, WITHOUT CONSULTING ME. I specifically said that would NOT be an acceptable solution. Not sure it's even legal.
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Richard Thorne
(@richeyrich85) reported
@SkyUK Hi, my broadband has been down all afternoon. Have tried the system reset through the app and it just says try again later? Won’t let me book an engineer. Could you help? Cheers
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Steve
(@Stevelincs26) reported
@SkyHelpTeam @daveknight27 Same problem and tried all suggestions. When will this be resolved? @SkyHelpTeam
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anthony bariek
(@mowglib) reported
@captainstaino @Fulhamatt @SkySports Already name 3 that said it live on TV and I’ve not heard any one not linked to Red Bull that said it was a racing incident, in fact 2 of the ex drivers who blamed Lewis DC and MW both have ties to Red Bull
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Dave Knight
(@daveknight27) reported
@SkyHelpTeam Is there an ongoing issue?
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jamie coleman
(@jamiecoleman10) reported
@SkyUK any danger of sorting your broadband out?? Dogshit now for 3 days!! Doesn’t work, then really slow. Correct me if I’m wrong but we pay a ridiculous amount of money for your service, don’t really expect this. Sort it out
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David Coleman
(@DavidColeman33) reported
I'm in the market for broadband and mobile phone contracts at the moment. Will they have the same billing issues as Sky TV? @SkyHelpTeam
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zachary f reeder
(@Zachary__reeder) reported
@SkyHelpTeam And absolutely nothing has been fixed and were not aware of anything now being done to fix it as you cancelled the engineer visit and that was meant to be to fix it... So...?