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Sky outages and service status in Reach, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Reach, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 50% Internet (50%)
  • 25% Total Blackout (25%)
  • 25% Wi-fi (25%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Reach, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reach, England

The most recent Sky outage reports came from the following cities: Ely, Cambridgeshire, Newmarket, and Cambridge.

CityProblem TypeReport Time
Ely Internet 12 days ago
Cambridgeshire Total Blackout 12 days ago
Newmarket Wi-fi 13 days ago
Ely Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Reach, England

Latest outage, problems and issue reports in Reach and nearby locations:

  • threestain
    threestain (@threestain) reported from Great Shelford, England

    @SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?

  • SamCarvalho
    Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England

    @SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?

  • GunMetalGrey335
    Bang On Point (@GunMetalGrey335) reported from Dalham, England

    Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!

  • DonEdgley
    Nick Edgley (@DonEdgley) reported from Mepal, England

    @legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.

  • jameswright2004
    James Wright (@jameswright2004) reported from Witcham, England

    @rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....

  • caitlincase__
    Caitlin (@caitlincase__) reported from Cambridgeshire, England

    @SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...

  • billericaybaggy
    Ian Tinsley (@billericaybaggy) reported from Dalham, England

    One #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.

  • arber_boy
    Alan 💚PSLCC and Offside Trust ambassador (@arber_boy) reported from Dalham, England

    @julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst

  • UKGeocacher
    geocaching.uk (@UKGeocacher) reported from Burwell, England

    @SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.

  • sldouglas88
    Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England

    Thank you @SkyUK for sorting out my broadband issues with Virgin Media! Looking forward to using a much more reliable and cheaper service! #winning

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • wozz422
    Wozz422 (@wozz422) reported from Waterbeach, England

    @SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • JayneGreenwood4
    Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England

    @SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated

  • ianbrown1970
    Ian Brown (@ianbrown1970) reported from Waterbeach, England

    @danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • MowerMatt
    Matt Mower (@MowerMatt) reported from Dalham, England

    @WeAreOpenreach are an absolute joke!! We have been without internet since the 30th march. We have no way of contacting them and even our provider @SkyUK can’t contact them directly. They have known the issue since 30th march and still can’t get someone out to fix it!!

  • MOJO_live_music
    michael (@MOJO_live_music) reported from Cambridgeshire, England

    @skysports awful commentary tonight man utd v burnley

  • tornadotyler
    Tyler Goodjohn (@tornadotyler) reported from Witchford, England

    @1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • spcghstt
    puro sazón (@spcghstt) reported

    @juvenewslive @SkySports wtf is their problem

  • chandamuba
    Chanda Mubanga (@chandamuba) reported

    @Dan_1927_ @cozierpanda @Andz6_ Martin and Skysports care, the problem isn’t Martin or Kim, the problem is internet culture which broadcasters are trying to tap into, they want “engagement” views, likes, followers etc that’s why they want these moments so bad.

  • wayner147
    wayne binder (@wayner147) reported

    @Zuffa_Boxing @SkySports @paramountplus What an absolute war. Both men left something they will never get back in there tonight.

  • Soodge
    Sarah-Jane Lee (@Soodge) reported

    @SkyHelpTeam customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!

  • Loko_Mexakin
    Loko (@Loko_Mexakin) reported

    @Zuffa_Boxing @SkySports @paramountplus All damage only to make $30,000 lol

  • jt_stamford
    JT (@jt_stamford) reported

    BBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.

  • officialnucky
    Carl  (@officialnucky) reported

    @CoralWeezer @SkyUK Why are you stalking my profile you sad little spastic, hiding behind some ******* stupid flag Irritating little **** Get a life you mongy little ******

  • TheLeechy
    John Leech (@TheLeechy) reported

    @SkyHelpTeam hi I need to make a serious complaint how do I do this

  • cozierpanda
    Dan (@cozierpanda) reported

    @SkySports Generational poor performance. Lost home court.

  • Gerontius1
    G 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gerontius1) reported

    I really wish @SkySports wouldn’t do their own replays/reviews of umpiring decisions after the batsman has declined to do so himself. What’s the point? It doesn’t help anyone. It’s all shoulda/woulda/coulda.