Sky Outage Report in Reach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reach, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 06: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Reach, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
TV | |
| Newmarket |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reach, England
Latest outage, problems and issue reports in Reach and nearby locations:
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Liam
(@LiamMack98) reported
@SkySports, will you stop putting teams who have massive distances to travel on TV at stupid times. 8pm on Saturday where fans can’t get home by public transport or 12:30pm when fans have to wake up ridiculously early. Put fans first you bellends. Sincerely, all football fans
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Nemesis
(@esiotrot54) reported
@SkyUK what on Earth is Sky thinking of phoning to off er an upgrade or discount then demanding my password before continuing?? I refused so the guy Joe someone or other hung up. How dare you demand passwords over the phone - you could be any scammer or con artist -may now cancel
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soph v. 4958
(@sophb66) reported
@SkyHelpTeam I have done that it doesn’t fix it. Why does this social media team whom claim they are here to help and support actually do **** all? I have asked you many times why you cannot report their to your techies. I cannot believe this company works in such silos, pure laziness
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PunjabFlyer
(@PunjabFlyer) reported
@SkyHelpTeam Hi, is there an email address I can contact someone. Spoke to one of your advisors last week, who wasn’t particularly helpful, insinuated I was a liar and shouted down the line to me
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Alison Bell 💙
(@allielbell) reported
@SkyHelpTeam @SkyUK Broadband down. Again. No messages to inform what is happening!
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Evolve Everyday
(@EvolveEveryday1) reported
@SkyHelpTeam Yes it started working last evening gladly but you can imagine I wouldn’t appreciate paying for almost a week without service. Been a customer over 20 years
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Matthew Powell
(@MATTYWHUFC) reported
@SkyHelpTeam Do you how long it could take to fix?
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Tom Preston
(@tommipistols) reported
@WBA @SkyBetChamp @SkySports Awful
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Rachel Boden
(@Rach666T) reported
@WBA @SkyBetChamp @SkySports Sky sports are ruining the game. But the again fans seem to have given in, considering the attendance for the FA cup match was so poor I was sat almost alone 😔
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Ben Wood
(@BenLeviWood) reported
@WBA @SkyBetChamp @SkySports Absolute garbage. Heartless commercialisation. I can see many sacking off their season tickets next season, and paying in on the day for the 5 Saturday home games we will get.