Sky Outage Report in Reach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reach, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Reach, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Ely and Red Lodge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Ely |
Internet | |
| Ely |
Internet | |
| Ely |
Internet | |
| Ely |
Internet | |
| Ely |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reach, England
Latest outage, problems and issue reports in Reach and nearby locations:
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tea Time Cairo
(@cmbrodie) reported
@SkyHelpTeam apparently there is an issue at the exchange, although there is no sign of this when checking service status.
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marc
(@marc49969037) reported
@SkyUK morning, having issues with broadband in Chester le street DH2 area - anything going on ?
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Robin Hanson
(@torofootballtw) reported
Why Manchester United never signed Diego Maradona? Bloody hell. #Mufc #skysports @SkySportsPL
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TheBajaGamer
(@TheBajaGamer) reported
@marc49969037 @SkyUK Yes in Chester le street have same problem also my friend does
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Ashley Thomas
(@Ashleyjackarmy) reported
@SkyHelpTeam Hi, My wifi is working with no problems but my landline keeps saying "Check Phone Line". We can't make or recieve calls, We have switched off power, reset the router still the problem exists. Any help would be greatly appreciated. Many Thanks Ash
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dean deanson
(@dean_deanson) reported
@_xSxeHxLx_x @SkyHelpTeam Do you not see the irony in what you’ve tweeted? Using the words major outage and then implying it should be something thats easily fixed, muppet
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Chris Holme
(@chrisholme1983) reported
@WiganWarriorsRL @hullkrofficial Cheers @SkySports My family of six now won’t be attending this fixture costing the club money but I guess you guys just don’t give a **** about that. Wankers
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I do love movies
(@Idolovemovies) reported
@SkyHelpTeam I have seen on a website that a lot of areas of the UK including where I live have no broadband. Are you currently down or doing maintenance or something? If so how long before the internet is back up and running.
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Nici Donnelly
(@niiciidee) reported
@SkyHelpTeam please can you advise when the Sky broadband will be fixed in Chester Le street, DH2. I am working from home & this is causing major issues. It has been down all morning despite your website saying there are no issues. Not acceptable!
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Samuel Pierce
(@Macfuel35) reported
@SkyHelpTeam hi there I need info on what happens if I cancel my sky package while keeping my sky glass credit agreement can I still use it to stream also will I still get uhd if I am paying for via the app likes of disney Netflix etc still be in uhd