Sky Outage Report in Reach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Reach, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Reach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Reach, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Newmarket |
Internet | |
| Ely |
Internet | |
| Ely |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Reach, England
Latest outage, problems and issue reports in Reach and nearby locations:
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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michael
(@MOJO_live_music) reported
from
Cambridgeshire, England
@skysports awful commentary tonight man utd v burnley
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Unemployed Tipster
(@UnemployedT2) reported
@SkySports @BorisJohnson and @EURO2020 you are garbage! I hoped the #ESL went on just to show how corrupted you were! Boris doesn't need that much to show how ****** is it as PM!
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StellaJ#FBPA #FBPE#FBPPR.🇪🇺🕊
(@silvers81516820) reported
@Vitt2TsNoC @SkyHelpTeam Ugh! Always happens at the worst time, and there’s never a good time. Stiff glass of wine if you can. Maybe two
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ln2718
(@ln2718) reported
@Vitt2TsNoC @SkyHelpTeam You've not thought bad thoughts about Rupert have you?
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bodkin
(@NdelantyNeil) reported
@SkySports Everyone else has to abide by the rules but for a needless silly tournament the rules are broken sums up the governments mentality
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Daz
(@dazzyboy999) reported
@SkySports This idiot trying to pretend that all these exhibition fights aren't fixed
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Colin B 🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧🇬🇧
(@ferret998) reported
@Vitt2TsNoC @SkyHelpTeam That’s really ****, poor customer service
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Nikhil Saglani
(@NikhilSaglani) reported
Thanks @bt_uk for getting us to switch over to you from @SkyHelpTeam only to not switch over our WiFi on the correct date. Means we’re left the entire weekend without WiFi AND can’t work from home on Monday until you ‘try’ to fix it again. So much for a better offering.
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Gray
(@saunders79_G) reported
@SkySports Oh just **** off with your stupid exhibition fights . Go pro and see what happens .
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K 💙
(@KatieSuze) reported
@SkyHelpTeam Thanks for your help. I'll take a look but expect I'm onto plums. Last time I was compensated for a complete outage across a number of days I ended up with around 13p.
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FPL Forest
(@NFFC_FPL) reported
@SkySports Embarrassing, everyone follows the rules unless you have money, **** the "saviours of football" UEFA