Sky Outage Report in Great Shelford, Cambridgeshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Whaddon, Saffron Walden and Newmarket.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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ruth dean RN (@greeneyes_uk) reported from Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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threestain (@threestain) reported from Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Thomas Smith (@HertsTom73) reported from Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Bro's and Birdies (@BirdiesBro) reported from Caldecote, England
@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !
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Craig Mcvey (@craigeybhoy) reported from Cambourne, England
@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more
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graeme turner (@Gstar_88) reported from Newport, England
It’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports
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Ian Brown (@ianbrown1970) reported from Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Steve Banham (@SteveBanham) reported from Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Andrew Maynard (@Andrewocd) reported from Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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geocaching.uk (@UKGeocacher) reported from Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Robin Gadsby (@robingadsby) reported from Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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Michael Curtis (@bazcurtis) reported from Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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Tim Andrews (@TimtheRed54) reported from Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Gary Hardie (@ghardie33) reported from Saffron Walden, England
@TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers....
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Tanya Mcdonald (@tanyamc) reported from Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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Wozz422 (@wozz422) reported from Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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darren lucas (@bigdazzer) reported from Steeple Morden, England
I cannot pause my sports package ! Been trying for two days. And my bill date is typically today, please help #SkySports #sky #skytv
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Adrian Carpenter (@fizzyade) reported from Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Marshall (@rmarshall86) reported
@SkyHelpTeam so my sky internet is down, says there is an issue on the line (6th time in last 12 months) and it says there is a problem when booking an engineer. Any ideas?
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Glenn Atkins 🦑 (@DeejayGlenn) reported
@SkyHelpTeam Ok thanks. I will cancel then
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Stacie-Mai (@StazieMai) reported
@SkyHelpTeam How do I speak to someone? No live chat, no messaging service and the phone line says unless I make a payment, call back later ?
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Andrew Wright (@AndrewW48448397) reported
@StyoorT @Rob99Smith @SkySports Why you talking like he bad person lol if someone offering you more money are you not going to take it.
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Benjamin Cartwright (@bcartwright_) reported
@SkyHelpTeam So when will the full race be available on SkyGo as the DM you sent was no help whatsoever?
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5too5h (@StyoorT) reported
@AndrewW48448397 @Rob99Smith @SkySports ...I have zero issue with him moving. Just the fact he has been dialling it in for months beforehand - genuinely thought better of him than that
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Julia Phillips (@julesssp) reported
@SkyHelpTeam Hi Alison. We do call. We call every single day. Every day we have to re-explain the issue to a different person, who advises they will call us back at a certain time. THEY NEVER CALL BACK, so we repeat step 1. EVERY DAY.
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Roachy (@roachyuk) reported
@SkySports Joke is you ask me.....the FA...FIFA and UEFA always going on about the wrongs in the world then they have a world cup in one of the worst country's in the world for human rights....HYPOCRITES all of them.
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Luka 🇮🇹 (@Lukathfc) reported
@SkySports It better sink in slow because Dele Alli is replacing you next international break
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Benjamin Cartwright (@bcartwright_) reported
@SkyHelpTeam The phone number given was for Sky Broadband technical support and he said they had no connection with content.