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Sky Outage Report in Great Shelford, Cambridgeshire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Great Shelford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Great Shelford, Cambridgeshire, England 04/02/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Great Shelford, Cambridgeshire, England

The most recent Sky outage reports came from the following cities: Cambridge, Saffron Walden, Royston and Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge TV
United KingdomCambridge TV
United KingdomCambridge TV
United KingdomSaffron Walden Phone
United KingdomCambridge Phone
United KingdomRoyston TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Great Shelford, England

Latest outage, problems and issue reports in Great Shelford and nearby locations:

  • threestain threestain (@threestain) reported from Great Shelford, England

    @SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?

  • bazcurtis Michael Curtis (@bazcurtis) reported from Royston, England

    @SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?

  • SteveBanham Steve Banham (@SteveBanham) reported from Newmarket, England

    @rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well

  • CeyhunDograyan Cdograyan (@CeyhunDograyan) reported from Royston, England

    @Jezzy1973 @SkyHelpTeam Having the same issue, no internet access for more than 2 hours.

  • wozz422 Wozz422 (@wozz422) reported from Waterbeach, England

    @SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision

  • Gstar_88 graeme turner (@Gstar_88) reported from Newport, England

    It’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports

  • Andrewocd Andrew Maynard (@Andrewocd) reported from Eltisley, England

    @JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .

  • robingadsby Robin Gadsby (@robingadsby) reported from Royston, England

    Sky broadband = terrible sick of this had to post @SkyUK

  • lauraslater22 Laura Slater (@lauraslater22) reported from Whaddon, England

    @Jezzy1973 @SkyHelpTeam I’ve just phoned and the issue is known and being attended to. Although worst case, could be down for 2 days!! 👍🏻

  • ghardie33 Gary Hardie (@ghardie33) reported from Saffron Walden, England

    @TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers....

  • HertsTom73 Thomas Smith (@HertsTom73) reported from Royston, England

    @SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩

  • vgreenhill Victoria Greenhill (@vgreenhill) reported from Cambourne, England

    @VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from Burwell, England

    @SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam

  • BirdiesBro Bro's and Birdies (@BirdiesBro) reported from Caldecote, England

    @GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !

  • TimtheRed54 Tim Andrews (@TimtheRed54) reported from Fulbourn, England

    @SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.

  • ianbrown1970 Ian Brown (@ianbrown1970) reported from Waterbeach, England

    @danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc

  • bigdazzer darren lucas (@bigdazzer) reported from Steeple Morden, England

    I cannot pause my sports package ! Been trying for two days. And my bill date is typically today, please help #SkySports #sky #skytv

  • fizzyade Adrian Carpenter (@fizzyade) reported from Hilton, England

    @SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.

  • tanyamc Tanya Mcdonald (@tanyamc) reported from Fenstanton, England

    @SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kirst2985 Kirsty Astin (@kirst2985) reported

    @SkyHelpTeam could you please help. Supposed to be getting broadband today, no outreach engineer arrived and your customer service line just keeps cutting us off

  • MyKomment x (@MyKomment) reported

    @the_bigstep Horrendous @SkySports and @btsport do not help and neither do their pundits.

  • JonPearcy JonPearcy (@JonPearcy) reported

    @SkyHelpTeam is there an issue with broadband???

  • bearchefs @bearchefs (@bearchefs) reported

    @SkyHelpTeam is someone going to respond or do I just reach out to Jeremy Darroch with my issue???

  • bud2711 Bud (@bud2711) reported

    @SkyHelpTeam how rude... 58 minutes on the phone regarding a fault and the call dropped and the advisor didn't phone back absolute shocking service

  • Foysontour Miss. Foy (@Foysontour) reported

    @SkyHelpTeam hi team, hate to complain on twitter but the Contact Us page on your website doesn't have any contact details... Anyway, my broadband sucks. Drops out daily and quicker to use my phone's 4g than WiFi. Any ideas why so bad? Can you improve? Or when can I leave? Thx

  • DustMonkeyGames Dust Monkey (@DustMonkeyGames) reported

    You have to commend @SkyUK for sending out a replacement Hub to replace my faulty one.. with a hub that out the box does not work... slow clap guys 10/10 customer service

  • Brenrenhen Bren (@Brenrenhen) reported

    @SkyHelpTeam I contacted sky 2 days ago as I have had no internet with slow internet previous to that. I had internet yesterday but slower than normal and today I have nothing again. Sky informed me there was an external fault Have you an update when this will be fixed.

  • bearchefs @bearchefs (@bearchefs) reported

    @SkyHelpTeam I want you guys to fix your crappy broadband service or get it the hell outbif my house. I want this resolved now or I will take this to CEO level...

  • BABYETHAN3x Dannii ミ☆ 🧚‍♀️ (@BABYETHAN3x) reported

    @SkyHelpTeam Hiya just wanted to check, is broadband down on the Isle of Wight? Ours went out at 5am this morning and hasn’t come back on since. Tried all the wires and resetting box.