Sky Outage Report in Great Shelford, Cambridgeshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Shelford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Newmarket, Saffron Walden, Cambridge and Whaddon.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Saffron Walden |
TV | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Saffron Walden |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Gary Hardie
(@ghardie33) reported
from
Saffron Walden, England
@TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers....
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darren lucas
(@bigdazzer) reported
from
Steeple Morden, England
I cannot pause my sports package ! Been trying for two days. And my bill date is typically today, please help #SkySports #sky #skytv
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@Jezzy1973 @SkyHelpTeam I’ve just phoned and the issue is known and being attended to. Although worst case, could be down for 2 days!! 👍🏻
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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graeme turner
(@Gstar_88) reported
from
Newport, England
It’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Bro's and Birdies
(@BirdiesBro) reported
from
Caldecote, England
@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !
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Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@SkyHelpTeam Hi Liam, is there any further information for SG8 at all? I phoned earlier with little information available, other than it could take 2 days. It’s been down since around 9am and is still not back up. The online service checker is still showing the same “couple of hours” message
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Cdograyan
(@CeyhunDograyan) reported
from
Royston, England
@Jezzy1973 @SkyHelpTeam Having the same issue, no internet access for more than 2 hours.
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Adrian Carpenter
(@fizzyade) reported
from
Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Louise K
(@K_louloulou) reported
Hi @Plusnet @SkyHelpTeam @OpenreachHelp Lots of people in Tunbridge Wells with no internet connection. Plusnet, BT and Sky all saying no service issues in the area. That’s going to be a lot of individual engineer visits that might be a waste of time.
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📻 Pete 📻 🇺🇦
(@Mi0VAX) reported
@SkyUK Using Sky Q mini box, every time I go to a BBC channel it pops up asking if I want to watch from start. I never do and find this a real annoyance having to dismiss every time. How do I turn it off?
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Laura Mason
(@lauramason_x) reported
Just received the worst customer service from @skytv @SkyUK false information been given, over 2 months for a broadband installation all while paying for services that can’t be used #sky
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☠️⚡️IGWright⚡️☠️
(@IanGlennW) reported
@SkyHelpTeam For a company as large as yours I am seriously disgusted with how customer services dealt with my query. No answers. No solutions. No service at all in fact, they just hung me out to dry. Charging me twice my normal bill and given options! 20 years taking my money!!
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Paul Reeves
(@PaulRee94825232) reported
@SkyHelpTeam Hi, my Sky Internet went down at midnight. Somehow, my router had factory reset, so I had to re input my passwords. But my 150mb wifi is currently 10mb around the house. So, no minis are working. Im not the only one in my area, Caerphilly.
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🐝 PoKellieMon 🐝
(@kellserskr) reported
@SkyHelpTeam can someone please help me via DM? The help section of the website and chatbot keep asking me to call and the issue is that I have zero service, and no other phone to call from. Thank you!
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Thomas Mccarten 9
(@Thomas33466234) reported
@EvertonBlueArmy @skysports But but wait, you said this morning he turned us down.
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Holly
(@Hm8g10762) reported
@SkyHelpTeam it’s now been over two working days since an outage began in my area, so I’m entitled to compensation. Presumably this is for the TV features I can’t access too, as well as broadband? Any updates on repairs would also be appreciated.
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Andy Walton
(@AndrewW31786408) reported
@SkyHelpTeam I'm a existing customer looking to review my package can you help
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Simon Wells
(@SiWellsy) reported
@SkyHelpTeam @BTSopenreach 2/n being told back room team need to cancel the hub before another hub can be sent out. This will take 72 hours! Them who knows when they will dispatch another one. Add to speak to the backroom or a manager to resolve this ASAP this can’t be done @SkyHelpTeam this is appalling