Sky Outage Report in Great Shelford, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge and Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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graeme turner
(@Gstar_88) reported
from
Newport, England
It’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports
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Cdograyan
(@CeyhunDograyan) reported
from
Royston, England
@Jezzy1973 @SkyHelpTeam Having the same issue, no internet access for more than 2 hours.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Adrian Carpenter
(@fizzyade) reported
from
Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@Jezzy1973 @SkyHelpTeam I’ve just phoned and the issue is known and being attended to. Although worst case, could be down for 2 days!! 👍🏻
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@SkyHelpTeam Hi Liam, is there any further information for SG8 at all? I phoned earlier with little information available, other than it could take 2 days. It’s been down since around 9am and is still not back up. The online service checker is still showing the same “couple of hours” message
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darren lucas
(@bigdazzer) reported
from
Steeple Morden, England
I cannot pause my sports package ! Been trying for two days. And my bill date is typically today, please help #SkySports #sky #skytv
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Bro's and Birdies
(@BirdiesBro) reported
from
Caldecote, England
@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !
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Gary Hardie
(@ghardie33) reported
from
Saffron Walden, England
@TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers....
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SVY Vsync
(@VsyncG) reported
@Dasher_FN @SkyHelpTeam fix this also give them a ring apparently that fixes
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Horacio's Llamas
(@ToonArmySun) reported
@SkyHelpTeam OK, looks like I'll have to do that. But to be clear: watching on my Android, no problem, watching on my desktop PC, no problem. Wanting to watch on my Xbox, no luck. I don't understand why I need to pay more to watch on a different type of device when it works on a PC and phone.
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green
(@welwhatevernext) reported
@SkySportsPL @SkySports Shame really. He was never saving it. Right call though.
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Horacio's Llamas
(@ToonArmySun) reported
@SkyHelpTeam Oh, I don't want to watch on all at the same time - just on the Xbox, one place. It doesn't work, but the phone does.
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Lee
(@thetane11) reported
@SkyHelpTeam They’ve been investigating it for months and keep going over the same crap wasting hours of my time on the phone
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New Account, Who Dis?🦕❤
(@IDontWorkHere69) reported
@SkyHelpTeam Hi I've had no wifi all day and I've tried resetting my box multiple times. Also tried the sky help page with no luck. Can someone fix this please??
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TheCaptain
(@andrewpm1) reported
@SkyHelpTeam desperate for a cancellation install in Reading, due to the total incompetence of @virginmedia can you help me out?
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Matthew
(@MattGandy9) reported
@SkySportsPL @SkySports Never a free kick
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Simon John
(@SimonJohn1987) reported
@SkyHelpTeam I can't get through the steps, there is nothing which describes my issue.
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Matthew Bell
(@MattyBell__) reported
I do wonder when listening to Martin Tyler on commentary wether he is massively disabled. Some of the things he comes out with are so stupid. @SkySports @SkySportsPL bin him off please he’s like 90.