Sky Outage Report in Great Shelford, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- 
            Internet (60%) 
- 
            TV (16%) 
- 
            Wi-fi (13%) 
- 
            Total Blackout (5%) 
- 
            E-mail (3%) 
- 
            Phone (2%) 
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge and Newmarket.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| TV | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
- 
                
 graeme turner 
    (@Gstar_88) reported 
    
        from
            Newport, England graeme turner 
    (@Gstar_88) reported 
    
        from
            Newport, EnglandIt’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports 
- 
                
 Victoria Greenhill 
    (@vgreenhill) reported 
    
        from
            Cambourne, England Victoria Greenhill 
    (@vgreenhill) reported 
    
        from
            Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. . 
- 
                
 Laura Slater 
    (@lauraslater22) reported 
    
        from
            Whaddon, England Laura Slater 
    (@lauraslater22) reported 
    
        from
            Whaddon, England@Jezzy1973 @SkyHelpTeam I’ve just phoned and the issue is known and being attended to. Although worst case, could be down for 2 days!! 👍🏻 
- 
                
 Thomas Smith 
    (@HertsTom73) reported 
    
        from
            Royston, England Thomas Smith 
    (@HertsTom73) reported 
    
        from
            Royston, England@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩 
- 
                
 Michael Curtis 
    (@bazcurtis) reported 
    
        from
            Royston, England Michael Curtis 
    (@bazcurtis) reported 
    
        from
            Royston, England@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford? 
- 
                
 Steve Banham 
    (@SteveBanham) reported 
    
        from
            Newmarket, England Steve Banham 
    (@SteveBanham) reported 
    
        from
            Newmarket, England@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well 
- 
                
 Raymond Docwra 
    (@RaymondDocwra) reported 
    
        from
            Fordham, England Raymond Docwra 
    (@RaymondDocwra) reported 
    
        from
            Fordham, England@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam 
- 
                
 Robin Gadsby 
    (@robingadsby) reported 
    
        from
            Royston, England Robin Gadsby 
    (@robingadsby) reported 
    
        from
            Royston, EnglandSky broadband = terrible sick of this had to post @SkyUK 
- 
                
 Munty 
    (@Liam_safe_hands) reported 
    
        from
            Bar Hill, England Munty 
    (@Liam_safe_hands) reported 
    
        from
            Bar Hill, England@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK 
- 
                
 Cdograyan 
    (@CeyhunDograyan) reported 
    
        from
            Royston, England Cdograyan 
    (@CeyhunDograyan) reported 
    
        from
            Royston, England@Jezzy1973 @SkyHelpTeam Having the same issue, no internet access for more than 2 hours. 
- 
                
 Laura Slater 
    (@lauraslater22) reported 
    
        from
            Whaddon, England Laura Slater 
    (@lauraslater22) reported 
    
        from
            Whaddon, England@SkyHelpTeam Hi Liam, is there any further information for SG8 at all? I phoned earlier with little information available, other than it could take 2 days. It’s been down since around 9am and is still not back up. The online service checker is still showing the same “couple of hours” message 
- 
                
 threestain 
    (@threestain) reported 
    
        from
            Great Shelford, England threestain 
    (@threestain) reported 
    
        from
            Great Shelford, England@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ? 
- 
                
 geocaching.uk 
    (@UKGeocacher) reported 
    
        from
            Burwell, England geocaching.uk 
    (@UKGeocacher) reported 
    
        from
            Burwell, England@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too. 
- 
                
 Gary Hardie 
    (@ghardie33) reported 
    
        from
            Saffron Walden, England Gary Hardie 
    (@ghardie33) reported 
    
        from
            Saffron Walden, England@TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers.... 
- 
                
 Adrian Carpenter 
    (@fizzyade) reported 
    
        from
            Hilton, England Adrian Carpenter 
    (@fizzyade) reported 
    
        from
            Hilton, England@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them. 
- 
                
 Wozz422 
    (@wozz422) reported 
    
        from
            Waterbeach, England Wozz422 
    (@wozz422) reported 
    
        from
            Waterbeach, England@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision 
- 
                
 Ian Brown 
    (@ianbrown1970) reported 
    
        from
            Waterbeach, England Ian Brown 
    (@ianbrown1970) reported 
    
        from
            Waterbeach, England@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc 
- 
                
 Bro's and Birdies 
    (@BirdiesBro) reported 
    
        from
            Caldecote, England Bro's and Birdies 
    (@BirdiesBro) reported 
    
        from
            Caldecote, England@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate ! 
- 
                
 Tanya Mcdonald 
    (@tanyamc) reported 
    
        from
            Fenstanton, England Tanya Mcdonald 
    (@tanyamc) reported 
    
        from
            Fenstanton, England@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son 
- 
                
 Tim Andrews 
    (@TimtheRed54) reported 
    
        from
            Fulbourn, England Tim Andrews 
    (@TimtheRed54) reported 
    
        from
            Fulbourn, England@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long. 
Sky Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 sean 
    (@grrhmph44) reported sean 
    (@grrhmph44) reported@paddyh1888 No mobile connection,North Cornwall. Error message states sim not registered on network @SkyHelpTeam 
- 
            
 Lucy mair 
    (@Lucymair7) reported Lucy mair 
    (@Lucymair7) reported@SkyUK Is there an issue with sky broadband 
- 
            
 jim 
    (@jim_line) reported jim 
    (@jim_line) reported@SkyHelpTeam can’t download any movies on on demand content. I pay a lot for this service and it’s been down a week now. Engineers can’t do anything when’s it getting fixed????? 
- 
            
 Bryan Skipsey 💙 
    (@skipsbry) reported Bryan Skipsey 💙 
    (@skipsbry) reported@SkyHelpTeam Resolved!? It gets worse, now there is no mobile coverage either because of an outage which is reported on your website! That 2gb of extra data is more of a joke than it was before, how about a reduction on the bill?! 
- 
            
 James Klaassen White 
    (@KlaassenJames) reported James Klaassen White 
    (@KlaassenJames) reported@SkyHelpTeam my mobile data and service came back on after I redownloaded my network settings from the app? Not sure if it helps. 
- 
            
 Spud 
    (@spud2207) reported Spud 
    (@spud2207) reported@SkyHelpTeam hi is there any issues with Sky mobile in Glasgow? I’ve not phone signal or mobile data at the moment? 
- 
            
 Peter Redman 
    (@redmanpe) reported Peter Redman 
    (@redmanpe) reported@APalaceS2 @SkyUK Exactly why I cancelled. Can't provide a service, can't fix it, but no offer of a refund... but can contact me 8 times (and rising now) to try and make me offers to come back. 
- 
            
 Julie-Anne Morgan 
    (@Jules1234567889) reported Julie-Anne Morgan 
    (@Jules1234567889) reported@SkyHelpTeam @xlaura_janex Saying my number isn’t registered on the network??? WTF??? 
- 
            
 Spitfire 
    (@SpitfireFN) reported Spitfire 
    (@SpitfireFN) reported@spud2207 @SkyHelpTeam Yea it’s all over the country no service 
- 
            
 Julia Fawcett Online - Single Mum Entrepreneur 
    (@juliafawcettm) reported Julia Fawcett Online - Single Mum Entrepreneur 
    (@juliafawcettm) reported@SkyHelpTeam @ErinRoseWedlock I can’t make or receive calls. This needs to be fixed ASAP. We pay you good money for this service!!! “Sorry for any inconvenience caused” is an insult!!!