Sky Outage Report in Great Shelford, Cambridgeshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Shelford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Newmarket and Saffron Walden.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Internet | |
| Newmarket |
Internet | |
| Saffron Walden |
TV | |
| Cambridge |
TV | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Craig Mcvey
(@craigeybhoy) reported
from
Cambourne, England
@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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Gary Hardie
(@ghardie33) reported
from
Saffron Walden, England
@TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers....
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Bro's and Birdies
(@BirdiesBro) reported
from
Caldecote, England
@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !
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ruth dean RN
(@greeneyes_uk) reported
from
Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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graeme turner
(@Gstar_88) reported
from
Newport, England
It’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Adrian Carpenter
(@fizzyade) reported
from
Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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darren lucas
(@bigdazzer) reported
from
Steeple Morden, England
I cannot pause my sports package ! Been trying for two days. And my bill date is typically today, please help #SkySports #sky #skytv
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Givtastic5
(@MrsGivens87) reported
@SkyHelpTeam Will it make a difference? Already tried. I think I made it quite clear. We are receiving no service and your engineer's never bother to show up.
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David Lester
(@festinc) reported
@SkyHelpTeam Hey I’ve got a program downloaded I’ve been watching on my Sky+ box, now it won’t do anything (blue screen) it won’t delete either so I could re download it! How do I fix it?
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Mrdanperry1989
(@DanielPerry89) reported
@MrStephenHowson As a man utd fan, Stephen Howson is an embarrassment. On the episode with Kompany, on the podcast he does with Rio ... he just acted like a stupid kid. Because Kompany played for City, he acted like a tit. No idea how he gets on shows on skysports. He's dreadful.
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Aman N P
(@Nizzar90) reported
Absolutely terrible experience with BT. I’ve had my BT tv box plugged in for 3 days- made 11 phone calls and still unable to sort out my Netflix activation. I’m back with @SkyUK and I got a Netflix activation email within 5 seconds of putting the phone down 🙌
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India Rose | “LY DUDE. YOU DESERVE SUPPORT, TOO.”
(@hopefulgoodgirl) reported
@SkyHelpTeam Hi - this says there was no network outage but our ‘network connection’ error is still happening - even though the wifi is working on all other devices but no the sky boxes. Any help with this?
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Simon Tebbutt
(@SimonTeapot) reported
@SkyHelpTeam hello, I’ve had a really poor experience whilst trying to speak to someone about my contract. I am approaching the end of a contract and the bill now is to high, let alone your “offer”. The line was awful (not mine) and was being sold things I don’t need.
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Phoenix Rahman
(@Phoenixrahman) reported
@Overfiftyfitnes @SkyUK @Virgin I was with Virgin for over 20+ years, when they were then known as NTL. I had asked if they could give me a good deal, as I was paying £75+ for Tv/phone and broadband. They offered £55 but for new customers it was £35. Very poor customer service. Sky is better.
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Sarah Wells-Gaston
(@Sarah_C3980) reported
@SkyHelpTeam Do you know when service will be restored in SN16? No phone or broadband.
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Bagster
(@bryangridley) reported
@SkyHelpTeam Yes, I’ve gone through the steps to book an engineer but I suspect there is a local issue that you are not yet aware of
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Simon Tebbutt
(@SimonTeapot) reported
@SkyHelpTeam Followed to call and it took me to a technician, took his time to listen before trying to transfer. After a while I was the cut off and have now emailed the headlines. I hope your CRM pulls all these threads together as I’m not feeling like a valued platinum customer right now