Sky Outage Report in Great Shelford, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Shelford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Royston, Saffron Walden and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
||
| Royston |
TV | |
| Cambridge |
TV | |
| Saffron Walden |
Phone | |
| Newmarket |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Bro's and Birdies
(@BirdiesBro) reported
from
Caldecote, England
@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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darren lucas
(@bigdazzer) reported
from
Steeple Morden, England
I cannot pause my sports package ! Been trying for two days. And my bill date is typically today, please help #SkySports #sky #skytv
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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graeme turner
(@Gstar_88) reported
from
Newport, England
It’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports
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Gary Hardie
(@ghardie33) reported
from
Saffron Walden, England
@TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers....
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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ruth dean RN
(@greeneyes_uk) reported
from
Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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Adrian Carpenter
(@fizzyade) reported
from
Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Craig Mcvey
(@craigeybhoy) reported
from
Cambourne, England
@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MJall
(@MJall6) reported
@SkySports He picked a guy with the worst stand up game in the ufc to prove his doubters wrong?
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Insomnia
(@InSomniaaRL) reported
Oh and on another side note @SkyUK ya customer service sucks more **** then a 5quid ******.
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Rawa 'DaDa' Meriwani
(@Rawameriwani) reported
@AinsyLFC @SkySports Oh let us call people we don’t know stupid just because we don’t agree on their views online. You halfwit. Henderson was an afterthought before Klopp brought Liverpool some glory back. But I guess it is true what they say, never argue with a Liverpool fan. It is waste of time
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이진솔95
(@leejinsol95) reported
Just spent whole hour without Internet. Guess what, all the sky help u get after 11pm is ONLINE. Arseholes should have a better out of hours phone service because that's bullshit. @SkyUK if u are gonna take my ££, u could at least give me better help when WiFi goes byebye!
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Ainsy 🍥
(@AinsyLFC) reported
@Rawameriwani @SkySports Everytime he doesn't play we look worse. Leadership is the most underrated quality, having more talent doesn't mean **** if u only get 50% of it. Henderson always gives 100%. And people do rate him, you're just being an idiot and don't watch him play. Must be a sad life hating.
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Dave Mutch
(@70mutley) reported
@SkySports Part 4 For years Scotland has endured bigotry & sectarian abuse in its football, but Sky Sports have never seriously reported on that, but with this, you are fanning the flames whilst being ignorant to the facts, reasons & conclusion
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C
(@6666667777ssss) reported
@Atkinson72Colin @KurtMcBain @SkySports Calling askren a bum shows pure ignorance. He was an elite wrestler, very bad at striking though.
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Sean Kelly
(@seanakelly76) reported
@SkySports Bellingham over Kalvin-Phillips so I don’t have to stare atthat god awful hair do again.
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이진솔95
(@leejinsol95) reported
@SkyHelpTeam Convenient that you log off the moment my connection drops. And I've tried everything in my power to fix it. Bloody con artists.
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Mairead McGroggan
(@Mairead04) reported
@SkyHelpTeam internet gone again last wit went down from 1.55am until almost 7 am down now at 00:48 why do I waste money on this crap I can’t sleep I watch tv Netflix etc not with sky I don’t