Sky Outage Report in Great Shelford, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Shelford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Royston and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Royston |
TV | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Newmarket |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Gary Hardie
(@ghardie33) reported
from
Saffron Walden, England
@TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers....
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darren lucas
(@bigdazzer) reported
from
Steeple Morden, England
I cannot pause my sports package ! Been trying for two days. And my bill date is typically today, please help #SkySports #sky #skytv
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graeme turner
(@Gstar_88) reported
from
Newport, England
It’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@Jezzy1973 @SkyHelpTeam I’ve just phoned and the issue is known and being attended to. Although worst case, could be down for 2 days!! 👍🏻
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Bro's and Birdies
(@BirdiesBro) reported
from
Caldecote, England
@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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Cdograyan
(@CeyhunDograyan) reported
from
Royston, England
@Jezzy1973 @SkyHelpTeam Having the same issue, no internet access for more than 2 hours.
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Adrian Carpenter
(@fizzyade) reported
from
Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian kelly
(@IanKelly1987) reported
@SkyHelpTeam It says no known issues But was told by openreach issue in the area and my internet still isn’t working and I need it for work? Can you check your end ?
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Stephen McKinnell
(@minmck) reported
No @SkyUK broadband service in Barrow-in-Furness since 6am today. At least when it isn’t working at all it can’t drop out every 5 minutes. If you’re wondering, it’s not very good @SkyHelpTeam
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Ruth
(@HobinRuth) reported
@SkyHelpTeam recently changed my mobile phone contract from EE to your mobile contract. Can only used my phone where there is WiFi. Unable to use my data if there’s no WiFi. Why is this? Never had with this problem with EE.
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Sharon Lane
(@sharoneclane) reported
@SkyHelpTeam Hi, I’m unable to see how I can cash in my unused data towards a new mobile phone - when I sign in and select a device it just gives the standard price. Same when I checkout.I’m unable to make calls on my current phone so can’t speak to anyone on the phone about it!
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Kev
(@Kjvincent1979) reported
@SkyHelpTeam Yes issue in area but no idea what. Still off
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Mark Foley
(@mecafolidas) reported
@BoroHarris @MichaelBensonn @SkySports I'm not saying that the WBC rankings are wrong per se (as they don't rank AJ & Usyk - who are contracted by other bodies). What I am commenting on, is that the calibre of fighters on the list is really poor / heavyweight division isn't exactly staked with quality fighters.
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James Thorn
(@JamesT258) reported
@SkyHelpTeam Can you tell me what early termination charge is to cancel my sky broadband please?
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Mark Morris #RejoinEU #ScrapNHSBill #YNWA
(@MozMorris4) reported
@SkyUK I have cancelled my contract with this bunch of thieving parasites. The downfall of IBM, ring any bells Sky TV? Let me tell you about their (IBM) downfall.. they showed no respect for their customer base. Ring any bells?
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Emran Khan
(@emrank724) reported
@SkySports Nearly as bad as mine @no__oms
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JES. 🏁✈⚽🌳🐳
(@JoJoJes) reported
@SkyHelpTeam Hey Sky, watching the live #IndyCar practice on @SkySportsF1 and the issue is still happening, the audio is still out of sync to the picture 🫣