Sky Outage Report in Great Shelford, Cambridgeshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Shelford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Newmarket, Royston and Histon.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Newmarket |
TV | |
| Newmarket |
TV | |
| Cambridge |
Internet | |
| Cambridge |
Wi-fi | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Munty
(@Liam_safe_hands) reported
from
Bar Hill, England
@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@SkyHelpTeam Hi Liam, is there any further information for SG8 at all? I phoned earlier with little information available, other than it could take 2 days. It’s been down since around 9am and is still not back up. The online service checker is still showing the same “couple of hours” message
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@Jezzy1973 @SkyHelpTeam I’ve just phoned and the issue is known and being attended to. Although worst case, could be down for 2 days!! 👍🏻
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Cdograyan
(@CeyhunDograyan) reported
from
Royston, England
@Jezzy1973 @SkyHelpTeam Having the same issue, no internet access for more than 2 hours.
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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Bro's and Birdies
(@BirdiesBro) reported
from
Caldecote, England
@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !
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Adrian Carpenter
(@fizzyade) reported
from
Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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graeme turner
(@Gstar_88) reported
from
Newport, England
It’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Gary Hardie
(@ghardie33) reported
from
Saffron Walden, England
@TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers....
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@Shinobi_Neil) reported
@SkyHelpTeam Have there been other reported issues or an update rolled out? I spent an hour trying to reboot my boxes last night and had to opt for a full reset. For £100 a month this is pretty poor
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Gargle
(@gargle76) reported
@SkyUK The entire process has been an issue, and I am on the verge of cancelling the installation and going elsewhere
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__abigailrhodescoles
(@__abbierhodes) reported
@SkyHelpTeam my data hasn’t been working properly for the past 48hrs, apps aren’t loading, messages aren’t sending while on data. Ive got 10gb on my sim, plus over 100gb in my Piggybank so that’s not the issue
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Naomi Milward
(@naomimilward41) reported
@SkyHelpTeam #Complaint ongoing #Sky are a disgrace. Rang team to no avail, v.poor service. Sky lied in latest email response-nothing was offered. You denied a total lack of service when half of the country couldn't access Sky TV due to your tech fault. You suggest an insulting £2.56 credit?!
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Gargle
(@gargle76) reported
@SkyUK I gave your complaints department all the info on your online form which was a waste of time, what is the point of doing it here. One of the many issues is with Openreach, who I can't contact directly, and I pointed this out, so you came back and told me to contact openreach.
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John craig Sinclair
(@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
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John craig Sinclair
(@JohncraigSincl2) reported
once again @NOW broadband online customer services staff are lazy and ignorant and so are @SkyUK online customer services staff, both definitely deserves to be thoroughly investigated
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Gingertabs Trading
(@GingertabsT) reported
@YesCymru6612 @SkySports He didn't though did he because the sport was split. He played Fordham once and Barney but he would have never have won all those titles with every player actually playing..
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Jamie Cooper
(@Jamiecooper1987) reported
@SkyHelpTeam any idea why I can't update apps on my android device and also youtube loads video extremely slow when in the wifi but all other apps that play videos are perfectly fine!router is fine and have done all checks and I see this happened a while ago in York apparently!
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Emily M
(@moonie8404) reported
@SkyHelpTeam No it shows no known faults in the area, however my whole street is down. I can search by Sky Talk number on that link because I don't have a phone number with you (as far as I'm aware!)