Sky Outage Report in Great Shelford, Cambridgeshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Great Shelford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Shelford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Great Shelford, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Royston, Cambridge and Newmarket.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Internet | ||
Phone | ||
TV |
Community Discussion
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Sky Issues Reports Near Great Shelford, England
Latest outage, problems and issue reports in Great Shelford and nearby locations:
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Robin Gadsby (@robingadsby) reported from Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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Tanya Mcdonald (@tanyamc) reported from Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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Gary Hardie (@ghardie33) reported from Saffron Walden, England
@TobyCarmichael3 @SkySports This isnt going to help you get more than your 22 followers....
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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ruth dean RN (@greeneyes_uk) reported from Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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Adrian Carpenter (@fizzyade) reported from Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
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Steve Banham (@SteveBanham) reported from Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Bro's and Birdies (@BirdiesBro) reported from Caldecote, England
@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !
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geocaching.uk (@UKGeocacher) reported from Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Andrew Maynard (@Andrewocd) reported from Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Michael Curtis (@bazcurtis) reported from Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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threestain (@threestain) reported from Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Tim Andrews (@TimtheRed54) reported from Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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graeme turner (@Gstar_88) reported from Newport, England
It’s the inconsistency of refs in the league there are some pens given to teams then not given to others that’s the problem. The refs need to sort it out. #SaturdaySocial @SkySports
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Ian Brown (@ianbrown1970) reported from Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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darren lucas (@bigdazzer) reported from Steeple Morden, England
I cannot pause my sports package ! Been trying for two days. And my bill date is typically today, please help #SkySports #sky #skytv
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Thomas Smith (@HertsTom73) reported from Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Craig Mcvey (@craigeybhoy) reported from Cambourne, England
@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more
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Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ken griffin (@kengriffin13) reported
@SkySports @nassercricket What did u expect two poor sides with no guidance
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Alison Shipman TC (@AlisonShipmanTC) reported
@SkyHelpTeam Reading info online this is an ongoing issue
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Tenderfoot Design (@tenderfootdzine) reported
@SkyHelpTeam I have called twice but can't get through to actual help. We are very unhappy with our Sky Sports package. How can I speak to a competent human being?
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Juan ᐰrroyo (@JuanJArroyo6) reported
@SkyHelpTeam I don’t need technical support, it’s the issue you tweeted saying is resolved, clearly isn’t. So don’t tweet that you’ve resolved the issue when clearly it’s still ongoing. So get it fixed and let me know when to expect the sky mobile network data service to be back.
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Jennifer Siân (@JenniferSian86) reported
@SkyHelpTeam heeeelp. Broadband is down in CF36 area. Keeps saying it’s fine, but I can assure you it’s not. Don’t make me have to go into the office, I haven’t got my makeup on.
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liam mcgrath (@liammcg38141653) reported
@SkySports Great player. Terrible captain.
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Dave Robinson (@DaveRob11807409) reported
@SkyHelpTeam hi there. Still getting intermittent freezing with itv on sky glass. I’ve done all the fault finding, glass is on Ethernet . Internet is 350 download. It’s getting beyond a joke now as I pay over £100 per month . Please fix it
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Alison Shipman TC (@AlisonShipmanTC) reported
@SkyHelpTeam ongoing issue with stolen phone where customer service will not cancel the imei no as not bought through you so I cannot claim through insurance. Madness. I’ve been a loyal sky customer for 19 years and am going around in circles!
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andres segarra (@afrentado27) reported
@SkyHelpTeam hello i would like to know how to cancel my subscription and what that charges would be? i have been with you for over 24 months . Please do not send me to your automated DM page as it just sends me to a q+a section
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Bri H (@JagerBrister) reported
@SkyHelpTeam hi, had my sky Q installed today, but on demand isn’t working, from scanning Google looks like a known error, message says I need to upgrade sub to use this service. Please DM me so I can send account details etc cheers