Sky Outage Report in Saffron Walden, Essex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Saffron Walden, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Saffron Walden, Essex, England
The most recent Sky outage reports came from the following cities: Bishops Stortford, Great Dunmow, Cambridge, Haverhill and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Bishops Stortford |
Phone | |
| Great Dunmow |
Wi-fi | |
| Bishops Stortford |
TV | |
| Cambridge |
Internet | |
| Haverhill |
TV | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Saffron Walden, England
Latest outage, problems and issue reports in Saffron Walden and nearby locations:
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@Jezzy1973 @SkyHelpTeam I’ve just phoned and the issue is known and being attended to. Although worst case, could be down for 2 days!! 👍🏻
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@SkyHelpTeam I need to speak to someone re my contract tv (etc) that is coming to an end I’m fed up of charges always increasing and never getting a decent deal offered 😞
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
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James Jarvis
(@JamesSJarvis) reported
from
Buntingford, England
@SkyHelpTeam is there a problem with broadband in SG9? Connection keeps coming and going, run tests and it says there’s no problem. Keeps happening, getting to the point where we’re thinking of changing ISP
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@SkyHelpTeam I had a email saying 50% off a buy and Keep movie but when go on to it no dos out is applied, can you help at all?
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Addie
(@AddieQuinnear) reported
from
Great Saling, England
@SkyHelpTeam No difference even after half time. Why are we continually experiencing these kind of issues?
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sue
(@sooze74) reported
from
Bishop's Stortford, England
@SkyHelpTeam Argh I tried to click on the buy and keep thing and it purchased it straight away and at full price is there anyway I can cancel?? I thought it was ask for confirmation first, I obvs can’t use that link til tomorrow as they close at 8pm!
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James Jarvis
(@JamesSJarvis) reported
from
Buntingford, England
@SkyHelpTeam my broadband keeps losing connection. I follow all the procedures; I’ve reset my hub, taken out cables & reinserted them, turned hub off and on again. Follow steps for broadband tests/MySky, all useless. No issues in my local area according to my Sky 😡 Please help!
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Addie
(@AddieQuinnear) reported
from
Great Saling, England
@SkyHelpTeam It seems like you're trying to suggest the fault is on my end of things... There is a shocking issue with the Sky feed of every game. The graphics, the audio, the video feed of the game. Are you trying to suggest there isn't an issue with the Sky sports production of VNSL??
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.
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Cdograyan
(@CeyhunDograyan) reported
from
Royston, England
@Jezzy1973 @SkyHelpTeam Having the same issue, no internet access for more than 2 hours.
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Addie
(@AddieQuinnear) reported
from
Great Saling, England
@SkyHelpTeam No difference even after half time. Why are we continually experiencing these kind of issues?
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Patrick
(@paddyj2) reported
from
Quendon, England
@MichaelBensonn @SkySports Sound advice there. Tonight’s opponent was a poor pick at this stage.
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Addie
(@AddieQuinnear) reported
from
Great Saling, England
@SkyHelpTeam The commentary team even mentioned it... I go round in circles with you all. I'm told to contact during the game as the issue is happening, you take over 12hrs to respond & dismiss me, or point me to V/R, they tell me they're sorry & tell me to contact you as the issues happen...
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@SkyHelpTeam Hi Liam, is there any further information for SG8 at all? I phoned earlier with little information available, other than it could take 2 days. It’s been down since around 9am and is still not back up. The online service checker is still showing the same “couple of hours” message
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AnneHitch
(@AnneHitchman) reported
from
Buntingford, England
@SteveDay17 @SkySports @sky are awful
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
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Stuart Dillon #GSBout
(@StuartDillon1) reported
from
Haverhill, England
@SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny P. Goode
(@JonnyPGoode82) reported
@SkyHelpTeam Hi, there is no valid explanation, i am 2 GB down on what i should be. i should as of today have 4GB. Please can you fix this instead of sending me links to unhelpful web pages.
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Colin Leslie King
(@ColinLeslieKin1) reported
@SkyHelpTeam A bit of a misleading tag name then Liam. @SkyHelpTeam. I’ve been totally left without internet for 4 days now. I depend upon this for my job. I’ve been lied to about couriering out a hub, and no one takes ownership. Appalling customer service. You guys just don’t care.
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Martin Lower
(@LowerMartin) reported
@SkyHelpTeam @ColinLeslieKin1 Sounds like they're spinning you a line mate, awful customer service which is why I left them.
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TwistedGlamour
(@twistglam) reported
@SkyHelpTeam is there an eta on the broadband outage in SW4? The service checker helpfully says "could be a couple of days" with no actual details.
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Scott Williamson 🇺🇦
(@CornishBankie) reported
Hi @SkyHelpTeam. I've had a whole day wasted waiting for an engineer to come and check my landline. Time given was between 8am & 1pm. Line still not working. And on the App says still in progress. No contact at all from @SkyHelpTeam . Not impressed.
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Colin Leslie King
(@ColinLeslieKin1) reported
@SkyHelpTeam Then you need to have a word with your Broadband support team because that is EXACTLY what they promised. They even mentioned the courier name DPD. So can you please now act on that promise, or do you want me to believe that Sky have just spinning me a line?
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Jack Mcmack
(@drakey001) reported
@David_KellyUK @SkyUK Yep, terrible. Not sure how it got a audience score of 89% on RT
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steve pound...
(@thestevepound) reported
@SkyHelpTeam Doesn’t really help… any chance of a human?
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Nicola Rice
(@NicolaRice14) reported
@SkyHelpTeam Now I know Superfast broadcast is an average of 59 mb/s but ours at 0.97 mb/s must be seriously bringing that average down!
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Lisa
(@LisaDooDoo) reported
@SkyHelpTeam when you say order within a certain time for next day delivery and you don’t deliver THATS BAD CUSTOMER SERVICE