Sky Outage Report in Hilton, Cambridgeshire, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Hilton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hilton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Hilton, England
The most recent Sky outage reports came from the following cities: Huntingdon, Cambridge, and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon
|
Total Blackout | 1 month ago |
|
Cambridge
|
Internet | 1 month ago |
|
Saint Neots
|
TV | 2 months ago |
|
Huntingdon
|
2 months ago | |
|
Ramsey
|
Wi-fi | 2 months ago |
|
Saint Neots
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hilton, England
Latest outage, problems and issue reports in Hilton and nearby locations:
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Mr Boing (@RChurms) reported from Eaton Socon, England@SkyUK customer service is quite impressively bad. Engineer doesn't turn up and then get dumped from one call queue to another. 90 minutes in and no further forward.
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Nick Edgley (@DonEdgley) reported from Mepal, England@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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James Wright (@jameswright2004) reported from Witcham, England@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Ben Adams (@TheRealMrAdams) reported from Brampton, England@SkyHelpTeam outrageous customer service today. Spoke to Jordan on your live chat service. Waited 80 mins to get someone available. 3 mins in he says that he's due his lunch break & is off for 30mins!!! Unacceptable. I will be making a formal complaint & leaving Sky 👋
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Steve Lloyd (@lloydy273) reported from Brampton, England@SkyHelpTeam Hi Sky,it was a little temperamental this morning but eventually seemed to work fine & agree it appears that last nights issue has been resolved. I haven’t been using the tv this evening so can’t comment on any further issues but will advise accordingly if I encounter any. Cheers
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Matt Jamison (@jamisonmatt) reported from Godmanchester, England@SkyHelpTeam Thank you for pointing me in the right direction. Though I can see that the order has been put back by 6 days. Slighly annoying as no one thought to keep the customer informed here.
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Matt Jamison (@jamisonmatt) reported from Godmanchester, EnglandHey @SkyHelpTeam can you help? Sky man came Friday and installed sky cube. However, broadband still not working. Any tips?
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*Steve Jeffs (@Stevejeffs21) reported from Houghton, England@GSarRoar @SkySportsPL @SkySports Now now, jealousy will get you nowhere mate. Agree about Tyler though, terrible commentator, need to bin him off now #champions 🔴🔴🔴🔴🔴
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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James Wright (@jameswright2004) reported from Witcham, England@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Fergs (@fergal_77) reported from Potton, England@SkyHelpTeam we want to change our address on our account (we moved 5 years ago) as you have it incorrect despite sending out an engineer when we moved. Please help as your automated phone service is useless and apparently all ‘real’ people are currently furloughed!!!
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Elaine Freeman (@ElaineFTans) reported from Saint Neots, England@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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S.... (@warriordotcom) reported from Cambridgeshire, England@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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triggzey (@triggzey) reported from Warboys, England@SkySports you are a bunch of con artists. There is now a pattern forming, so as soon as you reach your direct debt date guess what the technical problems all of a sudden disappears because they have another months money I will be leaving sky completely as soon as I can *****
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Sam Butler Spelzini (@butlerspelzini) reported from Brampton, England@steveelsom1 @SkySports Terrible 🙈 I did hear there was a melee/coming together earlier.. only 5 though so nothing to worry about
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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Neil Parker (@parker_64) reported from Huntingdon, EnglandNo more @premierleague fixtures for me, I do not go very often, but never again. Looks like I will be visiting @theposhofficial & controversially @CambridgeUtdFC along with our local teams for my football fix. @SkySports cancelled, WTF are the clubs and players up to! #Disgrace
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threestain (@threestain) reported from Great Shelford, England@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Parama Chaudhury (@ParamaChaudhury) reported from Cambridgeshire, EnglandJust like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ZeNeX (@ZeNeX_74) reported@SkyHelpTeam why has the recordings now changed? Go to recordings and never shows latest anymore. Have to scroll through to find. Really stupid system
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Giles Giggins (@gilesgiggins) reported@SkySports please ask your commentator who is poor to take his city pants off @be professional
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Suzanne Hall (@Suzanne19420780) reported@SkyHelpTeam any update when this problem will be fixed I use phone for work
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Mike O'Brien (@jamcyborg) reported@SkyHelpTeam sky broadband down for past 4 hours in SL66JL. Nightmare
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Gerald (@GeraldMcGrain) reported@mcfadzean_neil @SKYSPORTS never showed it, probably to embarrassed by the CHEATING OFFICIALS HH
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Marc Lambert (@marclambert10) reported@SkyHelpTeam It’s down in the area, not just my house. Can you see how long it’a due to be out as it’s been out about 4 hours so far
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Steve (@blackersblack) reported@SkyHelpTeam Where the help from the sky help team Pete, what number do you suggest I call or what link do you suggest I try to attempt to get through to you, and what hours ?
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Sonni (@sonniwithani) reported@SkyHelpTeam is there Sky maintenance in Bushey at the moment? Because my Wi-Fi is up and down.
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Steve (@blackersblack) reported@SkyHelpTeam Beautiful and sit there holding for an hour to get through as we did the other night before giving up. I can do it via chat but held on for 3 and a half hours for that. It’s almost like you don’t want customers to be able to cancel ! Strange that
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Coxy (@Coxy486) reported@virginmedia still no help from you. Absolutely useless. Whish I had never left @SkyUK as a VIP customer of 14yrs. Conned with a cheap price, Virgin, I don't know who deals with your complaints or customer service but they all want sacking. Every single one of them.