Sky Outage Report in Hilton, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hilton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hilton, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Ramsey, Saint Neots, Huntingdon, Cambridge and Cople.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hilton, England
Latest outage, problems and issue reports in Hilton and nearby locations:
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Neil Parker
(@parker_64) reported
from
Huntingdon, England
No more @premierleague fixtures for me, I do not go very often, but never again. Looks like I will be visiting @theposhofficial & controversially @CambridgeUtdFC along with our local teams for my football fix. @SkySports cancelled, WTF are the clubs and players up to! #Disgrace
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Caitlin
(@caitlincase__) reported
from
Cambridgeshire, England
@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Chris Bushby
(@ChrisBushby1) reported
from
Saint Neots, England
@SkyNews @SkySports And here lays the biggest problem. They absolutely must be banned for this and next tournament but we know that won’t happen as UEFA have no guts
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@SkyHelpTeam outrageous customer service today. Spoke to Jordan on your live chat service. Waited 80 mins to get someone available. 3 mins in he says that he's due his lunch break & is off for 30mins!!! Unacceptable. I will be making a formal complaint & leaving Sky 👋
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.
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Mr Boing
(@RChurms) reported
from
Eaton Socon, England
@SkyUK customer service is quite impressively bad. Engineer doesn't turn up and then get dumped from one call queue to another. 90 minutes in and no further forward.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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*Steve Jeffs
(@Stevejeffs21) reported
from
Houghton, England
@GSarRoar @SkySportsPL @SkySports Now now, jealousy will get you nowhere mate. Agree about Tyler though, terrible commentator, need to bin him off now #champions 🔴🔴🔴🔴🔴
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Craig Mcvey
(@craigeybhoy) reported
from
Cambourne, England
@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more
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Marcus Nicholls
(@yiddo43) reported
from
Sandy, England
@SkyHelpTeam spent 30 minutes on hold to try to get sky vip on my sky app with no joy. Please help me
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ruth dean RN
(@greeneyes_uk) reported
from
Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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triggzey
(@triggzey) reported
from
Warboys, England
@SkySports you are a bunch of con artists. There is now a pattern forming, so as soon as you reach your direct debt date guess what the technical problems all of a sudden disappears because they have another months money I will be leaving sky completely as soon as I can *****
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matty 🙋🏻♂️
(@TruckerNCFC) reported
@SkyHelpTeam I wouldn’t say it’s great, it’s cost me £15 for your engineer to come and fix your problem that I pay for, but yes it’s being sorted thanks
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gary cochrane
(@igarycochrane) reported
@SkyHelpTeam just received a call from 0800 597 9843 claiming to be from you. After some incredibly mundane questions about the weather etc, said they wanted to help me get the most of my new mobile. Said I didn’t need it and they promptly hung up. Not great service at all.
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Ben Davey
(@BenDavey79) reported
@TruckerNCFC @SkyHelpTeam Cancel your contract and sign up with someone else then. You are just a number to them
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Paula
(@Paula_ODonnell) reported
@SkyHelpTeam What can I do about awful phone call Quality? I’ve had to end the phone appointment early and reschedule because I could not hear the person on the other side who even switched from a mobile to a landline and still the Quality was terrible.
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Feral Atticus
(@FeralAtticus1) reported
@SkyHelpTeam Actually no... This is a new price for a new contract which is actually higher than if I was a non-sky customer coming in... Furthermore you may advise me of price rises possibly occurring... I am under no obligation to agree with them.
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Howard Harrison Sanders
(@duffinsanders) reported
@SkyHelpTeam i switched broadband provider and called to cancel my account that had ended in June. Sky has still taken money out of my account for a service i'm no longer using and canceled. Please return my money that you have stolen...
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Goldfish 42
(@goldfish_42) reported
@SkyHelpTeam I have done every test and reset the sky help pages tell me to. It told me my sky hub is not connected, but all 3 lights are green. Probably our external line as openreach were in the junction box and magically worked 16 hours after it went down.
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Carl Brown
(@LordBabyBrown) reported
@SkyUK can you tell me why you’re trying to take almost £300 out of my account when I left you months ago? You actually owed me money, as I was in credit for my broadband that you never gave back to me!
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Gareth Williams
(@GGWilliams72) reported
@SkyHelpTeam @NetflixUK “HelpTeam”, how about you pick up the telephone and call me to resolve the pile crap Broadband service you aren’t supplying at the moment?!?!
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Vinny 🇲🇼
(@kaundavincent4) reported
@Chels_HQ @SkySports I wonder why chelsea chase players who it is tough to land and leave player as good as cr7 who there can be no problem to sign. Shame,, x had it been that roman was there