Sky Outage Report in Hilton, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hilton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hilton, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Saint Neots, Huntingdon, Cople and Potton.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hilton, England
Latest outage, problems and issue reports in Hilton and nearby locations:
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Marcus Nicholls
(@yiddo43) reported
from
Sandy, England
@SkyHelpTeam spent 30 minutes on hold to try to get sky vip on my sky app with no joy. Please help me
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Chris Bushby
(@ChrisBushby1) reported
from
Saint Neots, England
@SkyNews @SkySports And here lays the biggest problem. They absolutely must be banned for this and next tournament but we know that won’t happen as UEFA have no guts
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ruth dean RN
(@greeneyes_uk) reported
from
Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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triggzey
(@triggzey) reported
from
Warboys, England
@SkySports you are a bunch of con artists. There is now a pattern forming, so as soon as you reach your direct debt date guess what the technical problems all of a sudden disappears because they have another months money I will be leaving sky completely as soon as I can *****
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Ben Adams
(@TheRealMrAdams) reported
from
Brampton, England
@SkyHelpTeam outrageous customer service today. Spoke to Jordan on your live chat service. Waited 80 mins to get someone available. 3 mins in he says that he's due his lunch break & is off for 30mins!!! Unacceptable. I will be making a formal complaint & leaving Sky 👋
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Matt Jamison
(@jamisonmatt) reported
from
Godmanchester, England
Hey @SkyHelpTeam can you help? Sky man came Friday and installed sky cube. However, broadband still not working. Any tips?
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Mr Boing
(@RChurms) reported
from
Eaton Socon, England
@SkyUK customer service is quite impressively bad. Engineer doesn't turn up and then get dumped from one call queue to another. 90 minutes in and no further forward.
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*Steve Jeffs
(@Stevejeffs21) reported
from
Houghton, England
@GSarRoar @SkySportsPL @SkySports Now now, jealousy will get you nowhere mate. Agree about Tyler though, terrible commentator, need to bin him off now #champions 🔴🔴🔴🔴🔴
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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Caitlin
(@caitlincase__) reported
from
Cambridgeshire, England
@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...
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Neil Parker
(@parker_64) reported
from
Huntingdon, England
No more @premierleague fixtures for me, I do not go very often, but never again. Looks like I will be visiting @theposhofficial & controversially @CambridgeUtdFC along with our local teams for my football fix. @SkySports cancelled, WTF are the clubs and players up to! #Disgrace
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Andrew Maynard
(@Andrewocd) reported
from
Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Hamish Patel
(@GorkyCollins) reported
@SkyHelpTeam Yeah I did that. It comes up with “network issues in your area”
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B✨
(@Bwaterfall3) reported
@SkyUK worst broad band ever! Imagine the sky box completing ******* up the internet every time it updates yay half hour wasted of my life waiting for the internet to connect to the box
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Brian M A
(@brianma68) reported
@SkyHelpTeam Try them still broken signal due to my disabilities can you give me a direct phone number to get a sky engineer out to my home?
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Matt Mahoney
(@MattEM18) reported
@aboutceltic @SkySports Any idea how bad iota is?
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Derek Jones
(@djones1509) reported
I'm registered with the Mail Preference Service (MPS), and the likes of @bt_uk and @SkyUK STILL send me marketing material. I wouldn't mind, but I'm not a customer of either of these companies. I had to contact BT twice, and now I've got to contact Sky via phone to sort this out.
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jacqueline madders
(@warmblood) reported
@SkyHelpTeam we sacked you from phone and broadband , looks like your TV service is useless too 🙄🤬
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No Overall Control
(@no_overall) reported
@SkySports A report that says what could have happened rather than what happened and how to fix it.
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Dave Hart
(@davehart38) reported
@SkyHelpTeam Hi are there any known issues with Satelite signals in the Whitehaven area of Cumbria. We have lost ours and have tried the usual steps to restart etc.
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Nicholas Hackett-Peacock
(@nlbpeacock) reported
@SkyHelpTeam Hi Emma, I checked the battery compartment and all the paper has been removed, I've also tried using another set of new batteries and get the same issue. If it is possible to be sent a replacement remote that would be much appreciated as enjoy watching TV in the dark 😎
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Danny.S.
(@_Danny__S) reported
@SkyHelpTeam All that was done and I kept getting the message back that there was problem with my hub. No, it’s not the hub it’s the Optic box that isn’t getting the sign thus a network fault. I spoke to someone who can’t confirm if there is a local outage.