Sky Outage Report in Bury St. Edmunds, Suffolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Stowmarket and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Stowmarket |
TV | |
| Thetford |
Phone | |
| Thetford |
Phone | |
| Thetford |
Internet | |
| Thetford |
TV | |
| Bury St Edmunds |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Kial
(@KJL1719) reported
from
Stowmarket, England
@SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Juliet Harvey
(@Juliet_Harvey) reported
from
Elmswell, England
@SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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andrew
(@andy_storey32) reported
@SkySports If I saw 15 year old boys defending that bad I’d sub them off
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Marie Penney
(@MariePenney2) reported
@SkyHelpTeam I have just had a call from 01344649632 claiming to be you saying I have errors on network router and they want me to check router to fix it. I know a scam but making you aware of number. I ain't on sky, I don't have it.
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Paul
(@8gzd8k76nM) reported
@delacroix1493 @SkyHelpTeam Openreach are the network provider so you are an indirect customer of theirs
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James Davis
(@JamesEMDavis) reported
@SkyHelpTeam @tomjennings Goodness “unable to use the tools”, things are getting bad when people cannot use a phone.
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Paul
(@8gzd8k76nM) reported
@PennyHz @SkyHelpTeam @DLNeale Has it crossed your tiny mind that thats all the information available? Or would you rather something be just made up? If so here is the latest update - An escaped Rhino has run into the exchange box caused damage, it is estimated to be resolved at 11:67am today
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Barry McKeich
(@BazzaMcK) reported
@SkyHelpTeam @JohnDSeymour Can you not give any information at all? What the problem is for example? Why just affecting Sky Broadband and not other networks?
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Paul
(@8gzd8k76nM) reported
@Sarg1974 @SkyHelpTeam Any updates will be provided on the service checker. Just because you think you’re more important than everyone else doesn’t make you any more important. Get a grip and wait patiently like everyone else you melon
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Francis Matthew
(@Francis_Lee_97) reported
Can't believe @SkySports have dropped @johnnyherbertf1 for @SkySportsF1.....what idiot thought that up?? Morons!!
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Dan Neale
(@DLNeale) reported
@SkyHelpTeam Thanks the response. That service update is why I am chasing for more info, as it is very broad and gives us no sense of what the issue is, or why it might take “a couple of days” to address.
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James Davis
(@JamesEMDavis) reported
@SkyHelpTeam If there is genuinely no timescale (could be weeks) and I cannot work without internet, which Sky cannot provide, please confirm if I place an order for broadband with an alternative supplier today, Sky will accept an early termination without penalty based upon the non service.