Sky Outage Report in Bury St. Edmunds, Suffolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Bury St. Edmunds, England
The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds, and Stowmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford
|
Internet | 13 days ago |
|
Bury St Edmunds
|
Internet | 23 days ago |
|
Thetford
|
TV | 26 days ago |
|
Thetford
|
TV | 1 month ago |
|
Thetford
|
TV | 2 months ago |
|
Bury St Edmunds
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Rob Davies (@DaviesRob1981) reported from Hopton, England@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Mark J Daniels (@markinapub) reported from Chippenham, England@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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terence davies 🇺🇦 (@megapixel13) reported from Stowmarket, England@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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Jon (@swiftjon) reported from Bury St. Edmunds, England@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Mary brind (@brind_mary) reported from Bury St. Edmunds, England@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Philip Shortland (@PhilipShortland) reported from Stowmarket, England@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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JS Chamberlain (@jj_jacq) reported from Great Barton, England@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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anfo (@acetuk) reported from Thetford, England@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Claire Hunt (@cla1r3_b3ar) reported from Red Lodge, England@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Adrian Chaplin (@adiechaplin) reported from Stowmarket, EnglandPoor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Arsene (@Oscar_Tees) reported@Carra23 can you stop “talking football” and **** off. Your pathetic tribal biased narratives to try and manipulate media and fans, officials etc is pathetic and not what I pay for as a @SkySports customer. I don’t rate you as a person. At all.
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DarthMidas (@MidasDarth) reported@SkyHelpTeam I have an official complaint about one of your commentators @Carra23. Premier League football fans pay a significant amount of money in order to watch Sky Sports Premier League coverage. I do not pay my money to hear an excited Liverpool fan cheer and get excited.
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Voice of the Terraces (@Holdarno) reported@SkySports @SkySportsNews That was not #sundaysupplement. A very poor excuse for what used to be an really excellent programme.
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Jah Deaf Boy (@Thy_Art_Is_41) reported@SkySports PPV boxing not working in pubs - who do we call? 20+ sites on my patch?
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Francine Russell (@Francin87310584) reported@SkyHelpTeam I have just had a new sky steam puck delivered. It wont complete the set up it is stuck on updates and keeps saying update cant be completed. I have tried resetting, trying on different TV's and still won't work. Any help? Cant get through to anyone on the phone.
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Grumpy ultra-remain MCMLXXX (@P_Collin) reportedWhy is the narrative from #SkySports about #saintsfc always so negative. Both teams today similar stature, recovering from terrible seasons. Why the hate?
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Karan (@Inked_kk786) reported@SkySportsPL @Carra23 This guy @Carra23 hates chelsea because Zola owned his career, he's such a bias person and feels he knows everything when he doesn't... he only bad talk clubs that ruin his onfield time and career crash so skysports felt sorry cause they needed a joke and hired him...
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Sean hermanson (@seanhermanson) reportedHonestly sky is the worst TV service! All that money and I end spending more time on the phone to you and waiting for engineers then watching it 🤬 @SkyUK
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Shaun Barden (@BardenShaun) reportedNew season, same old crap punditry and commentary from #skysports
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James (@jamesh220279) reported@SkySportsNews @SkySports What a total load of rubbish this new version of Sunday Supplement is, who is running that place these days? Havent a clue what the viewer wants, all you produce is watered down crap!