Sky

Sky Outage Report in Bury St. Edmunds, Suffolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St. Edmunds, Suffolk, England 02/05/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Stowmarket, Red Lodge, Bury St Edmunds, Haverhill and Thetford.

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City Problem Type Report Time
United KingdomStowmarket TV
United KingdomRed Lodge Internet
United KingdomStowmarket Wi-fi
United KingdomStowmarket Phone
United KingdomBury St Edmunds TV
United KingdomStowmarket Internet

Community Discussion

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Sky Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • markinapub Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • Juliet_Harvey Juliet Harvey (@Juliet_Harvey) reported from Elmswell, England

    @SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • _DanBarrett_ Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • Pobster88 Rob Ward (@Pobster88) reported from Woolpit, England

    Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.

  • megapixel13 terence davies 🇺🇦 (@megapixel13) reported from Stowmarket, England

    @SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.

  • BenMannion0109 Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • adiechaplin Adrian Chaplin (@adiechaplin) reported from Stowmarket, England

    Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..

  • claireleannexo Claire (@claireleannexo) reported from Bury St. Edmunds, England

    @SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • battles1 Ryan Battles (@battles1) reported

    @SkyHelpTeam @jessie2690 Down in IG7 for about 2-3 hours now

  • COYB_Jake Jake🇺🇸 (@COYB_Jake) reported

    @FOS @SkySports Well that sucks for Everton..

  • paulfkay paul kay (@paulfkay) reported

    @SkyUK How do I get this deal? I'm an existing customer but when I log into sky I can find no mention of broadband and sky for £39. Please help

  • championfan Lucy Champion (@championfan) reported

    @SkyUK an idiot crashed into the connection box near us. No wifi since Sunday, will be down for several more days. BT customers being sent a widget to provide hybrid broadband. Whereas I can’t even speak to anyone at sky to get help or compensation #sky

  • AkuTempest Aku-Tempest (@AkuTempest) reported

    @SkyHelpTeam Hub never reports any outage even when there is one, 10/10 times even when there is an issue area wide with the broadband it isn't listed as an outage. I have no problem waiting for problems to be fixed but I pay extra so sky knows there's a problem before I do...

  • dean_deanson dean deanson (@dean_deanson) reported

    @estikat @SkyHelpTeam @AndreaFearne another 2.39 hours Kate, hang on in there!

  • AkuTempest Aku-Tempest (@AkuTempest) reported

    @SkyHelpTeam Ended up booking an engineer again... last time this happened it wasn't a problem on my end and even though I cancelled the engineer appointment through my app, the engineer come out and it had been back on for 2 days lol

  • AkuTempest Aku-Tempest (@AkuTempest) reported

    @SkyHelpTeam Thank you but mysky app does my checks for me and it's not showing an outage and if it picked up other WiFi signals that it usually does o would think it's something on my end but all bt and sky WiFi signals my phone easily picks up are gone so it's logically a bigger issue.

  • AkuTempest Aku-Tempest (@AkuTempest) reported

    @SkyHelpTeam is there a mass outage in the UK with sky broadband? I am in Scotland and my hub won't connect at all and when I search for a signal all bt and sky WiFi signals are dead in the area. is this a larger issue? An idea on what's going on would ease people's minds.

  • dean_deanson dean deanson (@dean_deanson) reported

    @estikat @SkyHelpTeam 2.20 hours now Katsy! Every time you pointlessly moan online it brings the ETA down so keep going its working!!