Sky Outage Report in Bury St. Edmunds, Suffolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford, Stowmarket, Red Lodge and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Wi-fi | |
| Thetford |
Phone | |
| Stowmarket |
Community Discussion
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Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Juliet Harvey
(@Juliet_Harvey) reported
from
Elmswell, England
@SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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Rob Ward
(@Pobster88) reported
from
Woolpit, England
Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.
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Kial
(@KJL1719) reported
from
Stowmarket, England
@SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey 🌻
(@steepair) reported
@SkyHelpTeam No issues and says it’s triple the MBPS but not always the case upstairs and I have to come off the wifi and finish off what I’m doing using 4G just tried a laptop and it was 33Mbps. Not sure what I can do to get it to reach upstairs.
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dayaana dhar
(@DayaanaDhar) reported
@SkyHelpTeam worst customer care/service. Over an hour on hold to correct an address your system/agent got wrong & cancelled my broadband order. No help only a very complicated system!
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tiger_tennis
(@tiger_tennis) reported
@SkyHelpTeam Full day without wifi when transport system not working to get to office as well…
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Olivia 🌜
(@Liiivv_xo) reported
@SkyHelpTeam Thankyou, do you have any estimate on how much longer it will be down for? I'm sky glass so can't use my tv or anything right now
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Nancy Byrne
(@NancHiggins) reported
@Kewy22 @CarolineDrury @SkyHelpTeam Same here - it was down at 4am when I got up. Thought it was my router but nope
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Amy H-D
(@amyrose_1992) reported
@SkyHelpTeam can someone please come back to me about the shocking phone signal I’m getting? I’ve been unable to make a call all day!
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Ian Hobart
(@hobart_ian) reported
@SkyUK Been trying to upgrade our broadband for days but your website and app keep posting an error message ('It's not your fault, it's us!) when I click on 'add'. Any chance you could fix your website sometime soon?? Preferably before we have to change provider...
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Kieran Gallagher
(@kierang76) reported
@SkyHelpTeam @safetywatto Yes, investigation into this is ongoing so as soon as a fix is in place it will be brought out to customers impacted. Thank you so much for your patience with this. This was my reply from sky last night can someone please get this escalated
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Jaydee🕊
(@jaydeekelly) reported
@SkyHelpTeam Okey dokes, thanks! Hopefully resolved soon 😣 I’ve been with you guys 5 years, but recently moved & re-signed up. It’s just frustrating I guess as I’ve never had anything like this happen, not to my knowledge anyways! Apologies for my frustration tweet. Have a good evening.
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Clive Roper
(@CliveRoper) reported
@SkyHelpTeam Usual lack of Customer Service from Sky, any new customer gets sent out Stream kit within 24 hours…absolutely shocking after being a customer for 13 years.