Sky Outage Report in Bury St. Edmunds, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds, Stowmarket and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Bury St Edmunds |
Internet | |
| Stowmarket |
TV | |
| Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Kial
(@KJL1719) reported
from
Stowmarket, England
@SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Juliet Harvey
(@Juliet_Harvey) reported
from
Elmswell, England
@SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fat Boy Exercises 🇪🇺🇬🇧🏳️🌈⚤
(@FatBoyExercises) reported
@DannyWoodwad @SkyUK Depends where I move too & if Virgin is available. My old place had Virgin for the ber from either end of the street... But the middle wasn't covered! Hence not wanting to get a new service in place until I move. So thanks for the offer but I'm not going to risk it!
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David M
(@Dave_The_Scot) reported
@TheShortBlond @SkyHelpTeam Well, when I logged in a couple of hours ago, there was a “private window” open so, Sky wanted any further info from me to be in private and away from twitter members! Now, after fully explaining my issue to, the Sky Help Team couldn’t help at all!!! What a waste of my time!
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Mike Mackay
(@MikeMac1977) reported
@SkyHelpTeam hello sky. My internet is down and has been unusable since Thursday 28th July. I have called several times and I am struggling to get anyone to look at it HELP
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MatDixon
(@TheDogFix) reported
@SkyHelpTeam I have now spent a ridiculous number of man hours unsuccessfully trying to resolve my issues, so I now just want to terminate all my sky subscriptions. TV, landline & broadband. I’m going to get a radio, pad of paper & some stamps 😫
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Smedders 🇬🇧
(@Smedly_Stef) reported
@AJ041987 @SkyHelpTeam Oh yeah sorry about that. I pay monthly for a service and have to wait over an hour because that's acceptable.
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Adam Handley
(@Adam_Handley) reported
@SkyHelpTeam Thanks Jillian, do you have a number I can ring to receive an update please? The connection went down on Sunday evening so the engineers, if they have looked at the issue, should have a good idea as to what the issue is and how long it will take to resolve. Thanks, Adam
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Charlotte
(@charliejess) reported
@SkyUK Appalling behaviour from one of your engineers refusing to have his van searched by security officers as he drove onto a military installation today 😡 what’s he hiding in there?! Now customers without service for even longer.
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Kernow #JohnsonOut
(@RogerNPyke) reported
@SkySports Cancelled you guys back in 1997 and have never regretted it. You ruined football in 92 and now it's just a bunch of greedy drama queen's diving all over the pitch.
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FN
(@FaisalN54321) reported
@SkyHelpTeam It essentially says we understand you have a problem and then goes onto say please provide a number so we can tell you when the service/broadband is back up.
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Dave Woods💙💛
(@DaveWoodsRadio) reported
@radiothechis @Ofcom @SkyHelpTeam Definitely appalling service. Glad your friend spoke with her feet.