Sky

Sky Outage Report in Bury St. Edmunds, Suffolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St. Edmunds, Suffolk, England 01/01/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford, Stowmarket and Haverhill.

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City Problem Type Report Time
United KingdomBury St Edmunds TV
United KingdomThetford Phone
United KingdomBury St Edmunds Internet
United KingdomStowmarket TV
United KingdomBury St Edmunds Phone
United KingdomThetford Internet

Community Discussion

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Sky Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • megapixel13 terence davies 🇺🇦 (@megapixel13) reported from Stowmarket, England

    @SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • adiechaplin Adrian Chaplin (@adiechaplin) reported from Stowmarket, England

    Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • markinapub Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewsmit Andrew Smit (@andrewsmit) reported

    @prieurdp Ah ok, skysports you can at £34/m, which is pricey. Used to be 720p but not full HD, but the service is not loved. ESPN have ESPN+ which is inferior to the normal ESPN. Disney have stated they are considering a streaming only sports option, but have not implemented it yet.

  • boatracecarlo Truth always wins (@boatracecarlo) reported

    @Chels_HQ @SkySports That’s an absolute joke, so in the woman’s/mens game it’s OK for a manager to send out his/her players to stop opponents by deliberately pulling hair… this is stupid and wrong

  • sheldoncole Sheldon Cole (@sheldoncole) reported from Weston-super-Mare, England

    @SkyHelpTeam no broadband at my home in Taunton since yesterday, I understand it’s an outage at the local telephone exchange? Any update please?

  • sophb66 soph v. 9669 (@sophb66) reported

    Two rumbles of thunder @SkyHelpTeam and my sky goes down! The storm isn’t even over my house!!! I wanted some back ground noise whilst I work and now sky goes down so I have no tv. Utter ****. I want compensation

  • warrenb1173 warren (@warrenb1173) reported

    @GNev2 @SkySports Just hope your lot don’t protest and cancel the game again!

  • antoinedefaoite AW (@antoinedefaoite) reported

    @AzeezThings This will be the season Gary Neville’s punditry career goes the same way his managerial career went, down the Swanee. Surely no one takes him seriously anymore #SkySports

  • GlennJalenCamby Jalen Glenn Camby (@GlennJalenCamby) reported

    @Chels_HQ @SkySports It's even against human rights to aggressively pull any ones hair. And why must it be in the laws of the game before it's considered, it's a no brainer! So obvious it's unacceptable why why why always trying to bring our team down why?its a shame! so so gutted!

  • Sarahwa73791924 Sarah wade (@Sarahwa73791924) reported

    @SkySports Oh my god how awful 😖 and people wonder were some of the fans show aggression look at this behaviour that's were. So sad 😞

  • sofhi26 sofia khan (@sofhi26) reported

    @SkyHelpTeam Yea. I would usually use Relay U.K. to call, however their services are down atm and I need to get the installation date registered. What are my options?

  • brasso76 Brasso Brace (@brasso76) reported

    @Sjopinion10 I for one will cancel @SkySports if they try to reprimand Souness.