Sky

Sky Outage Report in Bury St. Edmunds, Suffolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St. Edmunds, Suffolk, England 12/03/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Bury St Edmunds, Haverhill, Stowmarket and Thetford.

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City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomHaverhill Internet
United KingdomBury St Edmunds Internet
United KingdomStowmarket Wi-fi
United KingdomHaverhill Internet
United KingdomStowmarket TV

Community Discussion

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Sky Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • markinapub Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.

  • Juliet_Harvey Juliet Harvey (@Juliet_Harvey) reported from Elmswell, England

    @SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • adiechaplin Adrian Chaplin (@adiechaplin) reported from Stowmarket, England

    Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.

  • megapixel13 terence davies 🇺🇦 (@megapixel13) reported from Stowmarket, England

    @SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ____Gojo____ Gojo (@____Gojo____) reported

    @SkyHelpTeam Sorry my sister is just stupid the card wasn’t in

  • Kopite741 Thiago (@Kopite741) reported

    @JasonBo57710178 @SkySports 7 ******* goals in leauge he scored last season he's ******* **** and he's only capable of going round and trying to break people's legs coz he plays like a ******* pissed Sunday leauge player ya blue nose gobshite

  • SaraDalton2705 Sara Dalton Author (@SaraDalton2705) reported

    Absolutely disgusted with @SkyUK!! No satellite and no internet, everything has gone down and won’t send anyone out until next week!! Disgusting service!! Haven’t helped me at all!! @SkyHelpTeam Such a waste!!

  • TheTremontiPick ⚽️𝘎𝘳𝘢𝘴𝘴𝘳𝘰𝘰𝘵𝘴𝘊𝘰𝘢𝘤𝘩 ①⑧⑦④ 🎸 (@TheTremontiPick) reported

    Funny how SKY call you a “VIP” customer and then ramp up your bill by £18 without even telling you. 😡😡Fuming! Time for @SkyHelpTeam to let me know who to contact - they better put this right or it’s bye bye!!

  • LFCJacobb Jacob #FSGOUT (@LFCJacobb) reported

    @SkyHelpTeam Help this ratio

  • TomNoord Tom Noord (@TomNoord) reported

    @SkyHelpTeam there has been a bad thunderstorm where I live and just got home from work and the electricity was off, my skyQ router power light is flashing red and skyQ tv box won’t turn on. On hold but fuming about this, only last week I had engineer out fixing signal! 😰😰😰

  • Lyncpfc Lyn L (@Lyncpfc) reported

    @SkyUK A week tomorrow since I had internet, shockingly bad service from @BTOpenreach1 and nobody from sky seems to be bothered either, nearly a £100 a month for my whole package to get this type of service

  • bazzauk Bazza Cooke (@bazzauk) reported

    @SkyHelpTeam Are you having broadband connection issues in CW11 postcode? My broadband has been up and down all day. Your status says there are no known issues, but its been intermittent all day and other people in the village seeing the same.

  • bazzauk Bazza Cooke (@bazzauk) reported

    @SkyHelpTeam The router is working fine when using my second WAN line (Cellular) but when I switch it to the Sky connection, it works, then drops, then works etc. Very intermittent and been like it all day. Im a network engineer, so i know 100% it's not my network.

  • CFC_Benjamin19 Lauren_Benjamin2001🏳️‍🌈 (@CFC_Benjamin19) reported

    They show far too many #TheHundred highlights on @SkySports. Never know if it's live if I've missed it or if I'm early