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Sky Outage Report in Bury St. Edmunds, Suffolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St. Edmunds, Suffolk, England 12/26/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Stowmarket, Bury St Edmunds, Thetford and Haverhill.

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City Problem Type Report Time
United KingdomStowmarket TV
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Internet
United KingdomThetford TV
United KingdomThetford TV

Community Discussion

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Sky Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • markinapub Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • Juliet_Harvey Juliet Harvey (@Juliet_Harvey) reported from Elmswell, England

    @SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!

  • megapixel13 terence davies 🇺🇦 (@megapixel13) reported from Stowmarket, England

    @SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?

  • BenMannion0109 Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • adiechaplin Adrian Chaplin (@adiechaplin) reported from Stowmarket, England

    Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • paulpitt2000 Paul Pitt (@paulpitt2000) reported

    @SkyHelpTeam @peaser49 Still Down in M23

  • Hamleehouse Lisa Lee (@Hamleehouse) reported

    @altrinchamtoday @SkyHelpTeam Been off all day on Timperley WA15 - not helpful at all for me trying to working from home, kids can’t do their holiday homework as we can’t download it from their school app!!! Only updates from sky have been two text messages saying they are looking into a fix….

  • _MonkeyMum SarahJane (@_MonkeyMum) reported

    @SkyHelpTeam @LookTheresDan That’s pretty useless when that page tells me there’s no outage?

  • katiechops Katherine Starkey (@katiechops) reported

    @SkyHelpTeam when will this broadband problem be fixed in Manchester (M21)? 4G on Sky mobile very patchy so can't use that to work either. Half a day wasted that I will need to catch up on. #skydown

  • amandableazard Amanda (@amandableazard) reported

    @SkyHelpTeam .@SkyUK can I have an update on #skybroadband in Blackburn Been down all day

  • claremwilson1 clare wilson (@claremwilson1) reported

    @SkyUK hi please can you tell me if there is problems with broadband my internet been down most of the day it’s getting ridiculous now the amount of money I’m paying

  • damosuperhbomb Damon Howard (@damosuperhbomb) reported

    @SpringerSaint @SkyHelpTeam Same issue in WN4, im self employed and work from home. Initially thought it may be down for a couple of hours, i can deal with that, but what 15 hours later and still nothing????

  • Joone90 Jo (@Joone90) reported

    @SkyHelpTeam hi is there a problem with internet connection today as I have tired on and off and reset many time to no avail thanks

  • Inuisibilem Pete Cummings | Freelance Writer (@Inuisibilem) reported

    @SkyHelpTeam any ideas how long the outage will take to resolve? I rely on Internet for work and have clients waiting for content

  • rob2franks Robert Franks (@rob2franks) reported

    @asid21 @SkyHelpTeam Came on for about half an hour again (16:30), now down again