Sky Outage Report in Bury St. Edmunds, Suffolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds, Stowmarket, Red Lodge and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
TV | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Wi-fi | |
| Thetford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Ian Tinsley
(@billericaybaggy) reported
from
Dalham, England
One #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Alan 💚PSLCC and Offside Trust ambassador
(@arber_boy) reported
from
Dalham, England
@julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst
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Bang On Point
(@GunMetalGrey335) reported
from
Dalham, England
Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Keiran
(@ecfc32) reported
@sihawk89 @SkyHelpTeam Yeah, my internet is being awful too. My wifi isn’t working, but wired (to my PS4) is okay
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xXxShadowxXx
(@vicci_smith) reported
@Crocidolite11 @SkyHelpTeam Never get nothing off for internet always dropping it annoying
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Wza
(@MrWza) reported
@SkyHelpTeam Is this why I’m really bad at warzone?
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Doug Stevens
(@dougjstevens) reported
@SkyHelpTeam Already cancelled sky after ongoing issues since switching. More nonsense for this overpriced crap
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Steviebuoy
(@steviebuoy75) reported
@Crocidolite11 @SkyHelpTeam Worst decision I ever made was to go with sky broadband
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The KC
(@TheKC91) reported
@scottys92 @TomGuy93 @SkyUK It was down where I live last Wednesday for 14 hours so thought it was just my village again turns out to be a national thing
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MarkSlayerOfNon
(@MarkSlayerOfNon) reported
@simon_ball46 @SkyHelpTeam @SkyUK Yes I agree, but they should still have 24/7 tech support coverage and outage had been happening for some time before my coment so they should have been alerted and at least changed status
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Jenny Wood
(@edenwood01) reported
@SkyHelpTeam Any updates please? Been down for hours now.
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Francesco de Manincor
(@FdeManincor) reported
@SkyHelpTeam any update about the internet not working please? Been offline for hours now. #skydown in London
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Simon Ballard
(@Dogslave) reported
@SkyHelpTeam My sky broadband is very slow after reboot