Sky

Sky Outage Report in Bury St. Edmunds, Suffolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St. Edmunds, Suffolk, England 01/02/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford, Stowmarket and Haverhill.

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City Problem Type Report Time
United KingdomBury St Edmunds TV
United KingdomThetford Phone
United KingdomBury St Edmunds Internet
United KingdomStowmarket TV
United KingdomBury St Edmunds Phone
United KingdomThetford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • arber_boy Alan 💚PSLCC and Offside Trust ambassador (@arber_boy) reported from Dalham, England

    @julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • megapixel13 terence davies 🇺🇦 (@megapixel13) reported from Stowmarket, England

    @SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?

  • markinapub Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • billericaybaggy Ian Tinsley (@billericaybaggy) reported from Dalham, England

    One #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • adiechaplin Adrian Chaplin (@adiechaplin) reported from Stowmarket, England

    Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..

  • GunMetalGrey335 Bang On Point (@GunMetalGrey335) reported from Dalham, England

    Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • swiftjon Jon (@swiftjon) reported from Bury St. Edmunds, England

    @SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Tree0L Tree (@Tree0L) reported

    @TallTomW @SkyHelpTeam Yeh same for me down 😞

  • Steve110684 Steven Townsend (@Steve110684) reported

    Broadband down. Told I need an engineer visit by your online help as there's no outages in my area. 1st available visit is in 4 days & as I'm unfortunate enough to work I have to pay to get your services fixed 👏👏👏 bravo for the excellent customerservice @SkyHelpTeam

  • FKingjd KingJD (@FKingjd) reported

    @SkyHelpTeam Bed time? Wake up and do your job. Fix my ******* Internet.

  • Stephen_Lea Steve Lea (@Stephen_Lea) reported

    @SkyHelpTeam @MoneyTelegraph Sky - dreadful customer service. Engineer supposed to attend between 12-5pm. No show, no contact, no apology Get message saying rescheduled to weeks time. Make complaint. Get email saying have tried to contact, no answer, will close in 28 days!!

  • arealpageturner Lisa Gills (@arealpageturner) reported

    @SkyUK I haven't received my final credit to my account after leaving you. Can someone help me please? #believeinbetter

  • abz_The_Manc Abz (@abz_The_Manc) reported

    @boxingdon23 @MichaelBensonn @SkySports And? Whyte made no excuses, got his head down and righted his wrong, unlike wilder who blamed every one but himself.

  • FKingjd KingJD (@FKingjd) reported

    @SkyHelpTeam @SkyUK fix my Internet

  • oscarxray 🇪🇺𝖘𝖈𝖆𝖗 🏴󠁧󠁢󠁳󠁣󠁴󠁿-𝖗𝖆𝖞 (@oscarxray) reported

    I wonder if @SkySports know that the yodelling @dominos advert is causing people to turn off their TVs and stop watching? Because... **** that noise.

  • heaneytomtom tom heaney (@heaneytomtom) reported

    @MichaelBensonn @SkySports More talk….. just fight him then!! Instead of talking this shite, dillian has wanted the fight but never got made, I’m sick of these heavy weights talking about each other instead of making money and fighting

  • coverdrive102 Phil Ashman (@coverdrive102) reported

    @TallTomW @SkyHelpTeam I don’t think sky’s help team even exist at night. I think they go to bed at 9pm