Sky Outage Report in Bury St. Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Stowmarket, Red Lodge, Bury St Edmunds, Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Stowmarket |
TV | |
| Stowmarket |
TV | |
| Red Lodge |
Internet | |
| Stowmarket |
Wi-fi | |
| Stowmarket |
Phone | |
| Bury St Edmunds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@David89232533) reported
@SkyHelpTeam And why didn’t you say London in your maintenance update last night you say every where else but not London when the damn internet went at 12 last night dont sky know that ******** they doing stop giving us a shifty service !!!
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Rᴇᴠ Jᴏᴇ Eʟʟɪs †
(@nakmas) reported
@DavidWilton79 @SkyHelpTeam I’m in East Kent near Hythe. Same issue.
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Terasa Groves
(@terasa) reported
@SkyHelpTeam hi for the last 12 hours I'm getting a really bad reception on ITV, it keeps pixellating and the sound keeps going off. Can you advise please
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Michelle
(@Michell59154514) reported
@StarLightsGirlx @SkyUK @SkyHelpTeam It's down everywhere unfortunately ..sky's broadband is terrible though..it never used yo be bad at all, only the last 3yrs
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David
(@David89232533) reported
@SkyHelpTeam Internet is down in Forest Hill London the green internet light is on but still no internet what the hell did that maintenance do to the internet fix the damn thing I ain’t paying for **** !!!
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GhostOfSummer 🇷🇴🐺
(@GhostOfSummer1) reported
@UtdPlug @SkySports Yeah we know he is better than McTomenshite. That isn’t people’s issue with the player. There are other well known issues and this is a panic buy. That’s the issue. #GlazersOut #GlazersSellManUtd
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™️
(@MariieTiia) reported
@StarLightsGirlx @SkyUK @SkyHelpTeam Im in Bristol mine is down!
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Mick Rutter
(@rutter_mick) reported
@SkySports We are supporting he but at this moment she a one hit wonder she came in to the game knowing the pressures she won the us open fantastic but now things are not working out we should feel sorry she has to show now what she made of this the real world
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Tim Pascoe 💙🇺🇦
(@TimPascoe) reported
@SkyHelpTeam sky history HD pixelating and voice dropping. No other issue with any other channel. Pls advise
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Manutdfan10
(@10Manutdfan10) reported
@djazza7 @SkySportsNews This is rubbish and embarrassing from a level such as skysports.. Go do basic research.. Glazers have spent tons on Transfers and salaries.. Main issue is poor work from the technical level.. You could possibly blame the glazers considerably for that yes, fair enough