Sky Outage Report in Bury St. Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Stowmarket, Bury St Edmunds, Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Stowmarket |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
TV | |
| Stowmarket |
TV | |
| Haverhill |
TV | |
| Bury St Edmunds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Rob Ward
(@Pobster88) reported
from
Woolpit, England
Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.
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Dan Barrett
(@_DanBarrett_) reported
from
Stanton, England
Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Kial
(@KJL1719) reported
from
Stowmarket, England
@SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Kevin Wright
(@loudon2009) reported
from
Stowmarket, England
@SkyHelpTeam Sent a question regarding broadband in Stowmarket as keeps dropping out unable to use any device that requires broadband/wifi Been this way for a while. Says signal is poor run diagnostic and does not get a chance to finish before it drops out again😡 not good enough
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Juliet Harvey
(@Juliet_Harvey) reported
from
Elmswell, England
@SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@TheAFC87) reported
@willow1886 @SkySports Finally, a proper Gooner being interviewed 👏🏻 Needs to be more of this, speaking to Supporters who actually SUPPORT the team and love the club.
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Linds Moly
(@L_E_Moly) reported
@SkyHelpTeam Why do you think it is acceptable to just keep giving an automated reply and not to answer specific questions addressed to the company? What is the problem? Will we be getting a compensation discount on our next bill?
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Jonathan Hart
(@JHart_1993) reported
@IrateAlex @SkyUK And the south. At this point I’m not sure why I pay for sky broadband, it’s terrible. 99% of the time just use 4G/5G 🫣
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🖤 𝕊𝕥𝕒𝕔𝕖𝕪 𝔹𝕒𝕝𝕝 🖤
(@staceybwfc) reported
First day of the school hols, the weather's rubbish and @SkyUK Internet is down.... Its gonna be a long summer! 😫 #HappyHolidays #SendHelp
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Daniel.
(@LookTheresDan) reported
@talktomarc @skytv @SkyHelpTeam Especially when the HelpDesk says there’s no problem and the online service says something different.
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Ash
(@Ash_WonderNurse) reported
@SkyUK No internet or landline! Thanks for the outage warning! Heaven forbid I need to call the emergency services any time soon! Why can’t you update customers!
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GoldnAngel
(@goldnangelwing) reported
@SkyHelpTeam I notice Sky Glass does away with the dish. What happens if my internet goes down for a week?
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Carl
(@Carl57869256) reported
@SkyUK get off your damn arses and fix the damn network or at least update your customers
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Helen
(@supersna1) reported
@SkySports What a pity I never even got a mention in the ground!!
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TheUnitedWay
(@theunitedway91) reported
@TheGreyChris @SkySports Yeah I agree it’s pathetic but he is a terrible captain and it’s the only way the fans can voice there opinion and the club have no choice to listen. I don’t agree with doing it but I understand why they do