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Sky Outage Report in Bury St. Edmunds, Suffolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St. Edmunds, Suffolk, England 12/28/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Stowmarket, Bury St Edmunds, Thetford and Haverhill.

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City Problem Type Report Time
United KingdomStowmarket TV
United KingdomBury St Edmunds Phone
United KingdomThetford Internet
United KingdomThetford Internet
United KingdomThetford TV
United KingdomThetford TV

Community Discussion

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Sky Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • BenMannion0109 Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • _DanBarrett_ Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • megapixel13 terence davies 🇺🇦 (@megapixel13) reported from Stowmarket, England

    @SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?

  • Pobster88 Rob Ward (@Pobster88) reported from Woolpit, England

    Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • markinapub Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.

  • adiechaplin Adrian Chaplin (@adiechaplin) reported from Stowmarket, England

    Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • Juliet_Harvey Juliet Harvey (@Juliet_Harvey) reported from Elmswell, England

    @SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chapperz29 Chap (@chapperz29) reported

    Not playing on Boxing Day is criminal @SkySports letting themselves down yet again just for a bit of extra cash. English football really is losing its charm as the years go on, plus I have to support the biggest let down of a club going😭🐏#dcfc

  • PhilWoodMusic Phil Wood (@PhilWoodMusic) reported

    @SkyHelpTeam The clock issue aside. You've also have another bug unfixed for 2 years where start times of recordings already in the planner changed with seasonal clock changes for no reason at all.

  • juliebrenn45 Jules Brenn (@juliebrenn45) reported

    @AlexPorter67 @SkyUK Eee never🤔

  • Rachel_5891 Rachel Pattinson (@Rachel_5891) reported

    @SkyUK any update on when the issue with incorrect time showing on sky+ boxes?

  • mikebromham Mike (@mikebromham) reported

    @pert_brian @Jace_Gillson @SkySports Nobody really interested in City. Doesnt drive clicks. Hated adored never ignored

  • PhilWoodMusic Phil Wood (@PhilWoodMusic) reported

    @SkyHelpTeam The clock issue aside. You've also have another bug unfixed for 2 years where start times of recordings already the planner changed with seasonal clock changes.

  • freddietighe Areleywolf Ⓥ (@freddietighe) reported

    @SkyHelpTeam hey. Our part of Stourport on Severn (Astley Cross) is having intermittent broadband service since the areas junction box was mended by btconnect. Your help section says there's no issue but there is. Can you inform bt connect as we can't work from home please.

  • GlynTurner23 Glyn Turner (@GlynTurner23) reported

    @SkyUK SkY plus box still showing the wrong time. Why is it taking so long to fix?

  • kenna32 Kenna (@kenna32) reported

    @SkySports Feel for Bournemouth fans. Proper **** on but they don't matter do they ?

  • SamanthaAlex80 𝑺𝒂𝒎𝒂𝒏𝒕𝒉𝒂 𝑨𝒍𝒆𝒙𝒂𝒏𝒅𝒓𝒂 (@SamanthaAlex80) reported

    @SkyHelpTeam It’s been almost 2 days and it still not fixed. And on both boxes in our house, the TV guide isn’t displaying all listings and all our recordings fail. I don’t know the problem is but my dad pays about £100 a month and it isn’t really good enough!