Sky Outage Report in Bury St. Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds, Stowmarket, Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Internet | |
| Stowmarket |
Wi-fi | |
| Haverhill |
Internet | |
| Stowmarket |
TV | |
| Thetford |
Phone | |
| Thetford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Ian Tinsley
(@billericaybaggy) reported
from
Dalham, England
One #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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Matt Mower
(@MowerMatt) reported
from
Dalham, England
@WeAreOpenreach are an absolute joke!! We have been without internet since the 30th march. We have no way of contacting them and even our provider @SkyUK can’t contact them directly. They have known the issue since 30th march and still can’t get someone out to fix it!!
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Bang On Point
(@GunMetalGrey335) reported
from
Dalham, England
Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Alan 💚PSLCC and Offside Trust ambassador
(@arber_boy) reported
from
Dalham, England
@julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝
(@MatthewHewitt84) reported
@SkyHelpTeam is there anyone who could help me as I can’t get hold of anyone to discuss something on my account. I prefer to use a chat I get anxious on the phone. Plz @SkyHelpTeam
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Geoff Mawson
(@Geoff_Mawson) reported
@PhilSpenc23 If it starts poorly, with the amount of potentially **** faced people in the crowd due to the stupidly late kick off, it could turn very toxic, very quickly, I just hope that there’s not any trouble, thanks a bunch @SkySports
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Jason 🇺🇦🇹🇷🇲🇽🇬🇧🏴☠️
(@jazznb7) reported
@HCOSC_Official @SkySports @LewieCoyle Should be 3-0 down but as things stand, we’re still looking good for my completely underdeserved, 1-0 smash and grab prediction!
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sam lavery
(@lavery83) reported
@SkyHelpTeam my broadband is running very slow. I have done the line tests and all it says, is that it might be caused by extreme weather and will return to normal in 7 days. We haven’t had any extreme weather since it dropped 5 days ago. It’s well below my min guaranteed speed.
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Harb
(@harb_chan) reported
@SkyHelpTeam Might still get a glass though so I can avoid the issue of not having a satellite dish installed, so it's not all a bad thing :)
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AFC
(@teqnov1) reported
@thegingeroneni @SkyHelpTeam Did you ever find a fix for this mate?
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Glo Thienel 🇬🇧Rest in Peace🙏 #QueenElizabethII
(@Glo_Thienel) reported
Hi @SkyHelpTeam What is happening with recording? Not grouping together, some blank screens Is there a problem? when will it be fixed pleased
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Graham Rowley 🇪🇺🇵🇸
(@wightred) reported
@SkyHelpTeam No it doesn't help whatsoever. I was told when I purchased sky glass, programmes would stay on the planner for a year. That was one of your selling points. Very disappointed
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Jackomax
(@Jackomax110) reported
@SkyUK I’ve ran line tests and as usual it reports no problems found with my box or in my area. my internet connection keeps dropping on both wireless and wired connection. What is going on up there must?
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nothrillswills
(@nothrillswills) reported
@NOWTV i have a NowTV box which is currently signed into my dads account, he doesnt have skysports package. I have got skysports on my account. Please can you advise how you can sign out of one account and login to another as i have checked all the setting and there is no account