Sky Outage Report in Bury St. Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds, Stowmarket, Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
TV | |
| Stowmarket |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
TV | |
| Stowmarket |
TV | |
| Haverhill |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Phillipa Murfitt
(@PipMurfitt) reported
from
Bury St. Edmunds, England
@claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Juliet Harvey
(@Juliet_Harvey) reported
from
Elmswell, England
@SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!
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Dan Barrett
(@_DanBarrett_) reported
from
Stanton, England
Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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Kevin Wright
(@loudon2009) reported
from
Stowmarket, England
@SkyHelpTeam Sent a question regarding broadband in Stowmarket as keeps dropping out unable to use any device that requires broadband/wifi Been this way for a while. Says signal is poor run diagnostic and does not get a chance to finish before it drops out again😡 not good enough
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Rob Ward
(@Pobster88) reported
from
Woolpit, England
Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
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Kial
(@KJL1719) reported
from
Stowmarket, England
@SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!
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Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
If @SkyUK brings up technical fault on one more of my programs I'm going to lose my sh#t.... nothing but issues since we had it.
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Grant
(@BigBear2391) reported
@LloydyO23 @FulhamishPod Just watched the HT highlights on the SkySports app and even tho Fulham have had 8 shots on goal to West Ham’s 4, both teams have only hit the target once each but yet they showed all 4 of WH chances and only showed 1 of ours... WTF!!
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Laura-Jayne
(@Laurajayne_w) reported
@SkyHelpTeam This was almost a month ago though, that is the issue and if the equipment is not returned, I can get charged. You are most unhelpful on here. This is an example of why I have cancelled my broadband, awful customer service.
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katherine hughes
(@PinkHughes) reported
@SkyHelpTeam is anyone there to help me please?????
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Iamaciderdrinker
(@CraigWallberg) reported
from
Bristol, England
@SkyHelpTeam Sky, my broadband has not been working properly for over 7 months. It has now stopped working completely including my q box and q box mini. Now after calling you on 5 separate occasions today & waiting an hour each time, you don't speak and hang up. Terrible service
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Mike Hands
(@mikehands23) reported
@jonesy73 @SkySports I was amazed at the time why we sold Martinez. I personally think he is a better keeper than Leno. Our problem (for a long time) has been in the final third and the constant passing sideways and back. It’s so bloody frustrating.
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Clare
(@Clare08927140) reported
@SkyHelpTeam I also posted it on FB and I was told to just call up again which is a continuation of the bad customer service I have been receiving over this issue. Not impressed with Sky Mobile at all.
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Shaun Smith
(@SSmith112233) reported
@SkyHelpTeam My whole road is down I've rang four times,
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katherine hughes
(@PinkHughes) reported
@SkyHelpTeam We upgraded to your faster broadband and since then it drops out... can't watch tv.... it's awful.
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David Bithell Radio Kiln ™️
(@RadioKiln) reported
@SkyUK How convenient since I put my disconnection in last week for my broadband, my broadband has started to drop a lot more frequently, and go really really slow and buffer. 15th Feb can't come quick enough. Poor service. Adios! #poorservice #slowinternet #slowfibre
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Laura-Jayne
(@Laurajayne_w) reported
@SkyHelpTeam Hi there, 3/1/2021 following a conversation on here with a member of the sky team help, as I hadn’t received any info or an email about returning, I rang and told it would be sent out, text on the 8th that it was on the way but as yet I’ve not received it.