Sky Outage Report in Bury St. Edmunds, Suffolk, England
Some problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 02: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
TV (52%)
-
Internet (30%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Thetford |
TV | |
| Bury St Edmunds |
Internet | |
| Thetford |
Internet | |
| Haverhill |
Internet | |
| Bury St Edmunds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
-
Matt Mower
(@MowerMatt) reported
from
Dalham, England
@WeAreOpenreach are an absolute joke!! We have been without internet since the 30th march. We have no way of contacting them and even our provider @SkyUK can’t contact them directly. They have known the issue since 30th march and still can’t get someone out to fix it!!
-
Ian Tinsley
(@billericaybaggy) reported
from
Dalham, England
One #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.
-
Bang On Point
(@GunMetalGrey335) reported
from
Dalham, England
Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!
-
Alan 💚PSLCC and Offside Trust ambassador
(@arber_boy) reported
from
Dalham, England
@julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst
-
Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
-
Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
-
Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
-
Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
-
Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
-
Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
-
Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
-
terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
-
Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
-
Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
-
Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
-
Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
-
Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
-
anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
-
Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
-
JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
-
(@BOXAGG) reported
@HLTCO @38Games0Defeats @MichaelBridge_ That maybe so The point is, they don't have a clue what's actually going on anymore Skysports used to be the gold standard 10+ years ago but now they are just as bad as the clickbaiting YouTubers themselves. It's a shame
-
NUFC
(@MrGNUFC) reported
@NCSL1892 @SkySports are on the pay roll of the top 6 and the @premierleague and put out all of the media stories and trying to bring down NUFC. They don’t want anymore competition and have to protect the cartel.
-
J Dennis
(@JimJerry66) reported
@SkySports A poor series
-
United shield prime
(@Falamtaanike) reported
@SkySports_Keith @Anfi3ld1892 never listen to a skysports journalist they have zero insights just pure guess work, we all know sesko isn't choosing a club with zero history if man united is on the table .
-
Kai Valentine
(@KaiJValentine) reported
@SkyHelpTeam @SkyUK the engineer from Sky said it’d be sorted on Wednesday morning. When I spoke to your team on Thursday evening after it wasn’t fixed they said they would email me an update in 24 hours, and this still hasn’t happened. We are not impressed with the service so…
-
Kai Valentine
(@KaiJValentine) reported
@SkyHelpTeam @SkyUK we are still waiting for our internet to be fixed. We are new customers, installation on Wed 30th July, engineer was great but said that due to a PON issue @BT OpenReach would need to solve an issue with one of their units outside the property
-
hesaidnototheprovos
(@BigYacky) reported
from
Whaddon, England
@SkyHelpTeam sky broadband is ****. Avoid at all costs
-
Jackie
(@Hemstock) reported
@skytv once again you are pushing me to the brink of a nervous breakdown with your absolute lack of customer service and help. Can I have an email address or phone number for a manager to speak to please! @SkyHelpTeam @SkyUK
-
Samantha
(@SamJayne11) reported
At this point I feel like Sky is about to tell me the next time Isak has a **** #nufc #Isak #SkySports
-
Alex Knight
(@AlexKnight91) reported
@SkyHelpTeam shocking service from your team. Miss sold a sky package, to then be passed around for nearly an hour getting nowhere to then having to call again and he told I couldn’t have the service I was initially offered. #wasteoftime