Sky Outage Report in Bury St. Edmunds, Suffolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Haverhill, Bury St Edmunds, Stowmarket and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Haverhill |
Phone | |
| Bury St Edmunds |
||
| Haverhill |
Internet | |
| Bury St Edmunds |
Internet | |
| Stowmarket |
Wi-fi | |
| Haverhill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Moulton
(@moulton_m) reported
@AndyBeech43 @SkyHelpTeam I’m having the same issue 👍
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Jenna Bray
(@bray_jenna) reported
@SkyUK do I have to call to cancel sky??
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Paul
(@bu88yth33lf) reported
@SkyHelpTeam I'm currently on my 4th call. I have been through to call centres with background shouting, misinformed, advised incorrectly and patronised. What has happened to Sky's excellent service for VIPs of 21 years custom? About to give up and try Virgin media.
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Manchester's Red
(@Boriviz) reported
@UtdPlug @SkySports Ronaldo said don’t show respect to me I don’t have respect to you and he didn’t. Why worry about Portugal , that’s His problem.Terminate his contract now don’t wait till January , let him go to another club.He said he got a lot of offers,will see. I bet MLS is a only possibility
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Otsohile
(@TheBlackOne) reported
It's pointless asking Christian because he'll never hold Max accountable @SkySports just wants to chat & I hope Checo knows where he stands in this team
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🌸 lauren 🌸
(@laurenmariaaaa_) reported
If I knew we’d have this much of an issue with getting broadband installed with Sky via Open Reach we never would’ve chosen them. @SkyHelpTeam @OpenreachHelp
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Matt Hoodless
(@Matmo80Matt) reported
@SkyHelpTeam no way on earth it should be this difficultvto@speak to@someone about a problem with broadband. 40 mins I’m hold so far 😡🤬
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Andrew O'Rourke
(@Porke101) reported
@SkyHelpTeam Money when I have none in my account. This is beyond annoying and I am really loosing patience with you and sky and really feel like I am not getting the level of service I am paying for
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Tracey Packham
(@goldengenna) reported
@SkyHelpTeam @onedarkdayarts Similar here in Stourbridge. When we ring up it says there are issues in the area, when I click on your link it says there are no issues. No broadband at all today.
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Gemma Colling
(@colling_gemma) reported
@SkyHelpTeam I’ve got an installation date of 1/12/22 been booked since 30/10/22 Given there’s Royal Mail strikes for 3 days that week why can’t you send the router now? Your customer service teams answer is “well if not there you’ll just have to rearrange” great service 🧐