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Sky Outage Report in Bury St. Edmunds, Suffolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St. Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St. Edmunds, Suffolk, England 02/04/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Bury St. Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Stowmarket, Red Lodge, Bury St Edmunds, Haverhill and Thetford.

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City Problem Type Report Time
United KingdomStowmarket TV
United KingdomRed Lodge Internet
United KingdomStowmarket Wi-fi
United KingdomStowmarket Phone
United KingdomBury St Edmunds TV
United KingdomStowmarket Internet

Community Discussion

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Sky Issues Reports Near Bury St. Edmunds, England

Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • Pobster88 Rob Ward (@Pobster88) reported from Woolpit, England

    Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.

  • PhilipShortland Philip Shortland (@PhilipShortland) reported from Stowmarket, England

    @MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.

  • BenMannion0109 Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • loudon2009 Kevin Wright (@loudon2009) reported from Stowmarket, England

    @SkyHelpTeam Sent a question regarding broadband in Stowmarket as keeps dropping out unable to use any device that requires broadband/wifi Been this way for a while. Says signal is poor run diagnostic and does not get a chance to finish before it drops out again😡 not good enough

  • Juliet_Harvey Juliet Harvey (@Juliet_Harvey) reported from Elmswell, England

    @SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!

  • _DanBarrett_ Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

  • KJL1719 Kial (@KJL1719) reported from Stowmarket, England

    @SkyHelpTeam broadband is terrible in comparison to when I was with @bt_uk…Constant drop outs, signal doesn't even reach every room! Shame @bt_uk priced me out of staying with them!

  • claireleannexo Claire (@claireleannexo) reported from Bury St. Edmunds, England

    @SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡

  • adiechaplin Adrian Chaplin (@adiechaplin) reported from Stowmarket, England

    Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • PipMurfitt Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England

    @claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • adrienpettiford Adrien Pettiford (@adrienpettiford) reported

    @GNev2 It’s called a pandemic. You’ve got deeper pockets than most of us so why don’t you lob a few more quid in to help. Stick to football and avoid using the platform given to you by @SkyUK to spread your anti Govt rhetoric

  • NickHMcG Nick McGarey (@NickHMcG) reported

    @SkyHelpTeam Hi it’s says there is an outage in my area, might be to do with the explosion under a roundabout or something in South east London? I’m trying to figure out how long it will take to fix? Thanks

  • LondonLadAnt Ant (@LondonLadAnt) reported

    @JamesConlon_ @SkyHelpTeam I had issues with my broadband and took a day off yesterday unpaid ! And they sent me a tv engineer that couldn’t do anything waste of time

  • groove_leo David (@groove_leo) reported

    @SkyHelpTeam Regarding the outage in New Cross. It’s been 22 hours and still no service! No update since yesterday. What is going on?!!

  • Txiki_Tales Txiki Stu 🛫🍺🍷 (@Txiki_Tales) reported

    @SkyHelpTeam hi guys, internet currently down in DN14 area. Is it a known problem or something just at our address?

  • JamesConlon_ JC (@JamesConlon_) reported

    @SkyHelpTeam It’s definitely connected just hasn’t be activated as there was an issue with the phone line!

  • kdixon90 katie dixon (@kdixon90) reported

    @SkyHelpTeam no service in SE15 since 10.30am yesterday. more people than ever working from home and Sky haven’t resolved the fault in nearly 24 hours. no explanation, no timeline.

  • christy43064909 christy1 (@christy43064909) reported

    @SkyHelpTeam @dan_salmon The same message as yesterday, surely you can give some indication when this issue will resolved! If this matter goes over 24hrs there should be some compensation for loss of service

  • therubynite Helen Simpson 💙 (@therubynite) reported

    @SkyHelpTeam @janestewart10 Same, stating a known issue, any updates?

  • BNe1320 Ben nelson (@BNe1320) reported

    @IzzyG300 @LDNFootbalI @SkySports Who do you support?