Sky Outage Report in Bury St. Edmunds, Suffolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St. Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St. Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Bury St. Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Thetford |
TV | |
| Bury St Edmunds |
Internet | |
| Thetford |
Internet | |
| Haverhill |
Internet | |
| Bury St Edmunds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St. Edmunds, England
Latest outage, problems and issue reports in Bury St. Edmunds and nearby locations:
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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karen susan
(@karenspike) reported
@SkyHelpTeam broadband been down for ages now today, intermittent on and off for a few days. When can we expect the issues in newton Abbot to be resolved please?
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Francesco de Manincor
(@FdeManincor) reported
@SkyHelpTeam any update about the internet not working please? Been offline for hours now. #skydown in London
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Cakes Jams Chutneys
(@CJ_foods) reported
@SkyHelpTeam The outage has been most of the day, pls can I have an update in the North London area? I would like to use the service I pay for pls!!
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mikemcgrother&pals
(@mikemcgrother) reported
Cancelling @SkyUK tomorrow. Most pointless and expensive plastic boxes I've ever known. Don't even think about quoting contractual obligations because you have systematically under delivered for months. @bt_uk or @virginmedia will have a new customer.
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xXxShadowxXx
(@vicci_smith) reported
@Crocidolite11 @SkyHelpTeam Never get nothing off for internet always dropping it annoying
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James Stanford
(@JamesSt02558170) reported
@SkyHelpTeam 2 years with EE no issues! - after 6 months I have lost the internet around 5 times. Really would be useful if some issue statement was put on the website as well. As opposed to everything pushing you to a test your broadband page that is down!
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Andy Oliver
(@Andy1ohhh) reported
@RCM_86RFC @SkyUK Ross, have you got it back up and running? Is it your own line fault or sky in the area that's down? I'm an openreach engineer, I can come for a quick look if it's urgent.
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Link
(@Linkgame26) reported
@serenitysky98 @SkyHelpTeam Ikr. The wifi is so bad.
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Ant.😎
(@AsSowter) reported
@SkyHelpTeam @CharlieBunyan Will you be giving your customer's a refund for the programs they've paid for but not been able to watch or will you just pocket the money anyway...
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Jenny Wood
(@edenwood01) reported
@SkyHelpTeam Any updates please? Been down for hours now.