Sky Outage Report in Thetford, Norfolk, England
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The latest reports from users having issues in Thetford come from postal codes IP24.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Thetford |
Internet | |
| Thetford |
Internet | |
| Thetford |
TV | |
| Thetford |
TV | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Dan Barrett
(@_DanBarrett_) reported
from
Stanton, England
Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@trickyclaret) reported
Skysports f1 is pathetic they just wasted around 40 mins jizzing off to Hamilton and creaming their pants over the blm & diversity bollocks. I was gonna watch the race but not wasting my time listening to them spouting **** none stop.
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Rachel Blewitt
(@redevilrach) reported
@SkyHelpTeam I know Sky is a separate channel to Channel 4🙄I used to work for Sky in broadcasting for 14 years. I’ve asked you why GBBO Ep2 never came onto Sky catch up/on demand. Only ep1 is there. All eps exists on 4OD can you find out if it will make it across please?
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Yokorose
(@_Yokorose_) reported
@SkyHelpTeam I was wondering and wanting help with this as i cant see it on the site. but i already got a contract with you and would like to change the contract and get a new phone with it but keep my number as i already got a sim with you. can i do this ?
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Ken Murray
(@KenMurray3004) reported
@SkyUK Just called @skytv about #skyglass and the agent said she has been told not to discuss prices and the conversation ended with her telling me to cancel my subscription! Thats quality customer services!! 🤔
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WeaponizD'1
(@WeaponizD1) reported
@Habs19671 @SkySports Let's not forget during the fight, I mean, he knocked him out ffs. Poor wilder
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Ben
(@bennym1988) reported
@SkyHelpTeam So why doesn’t the letter say that? I think you can see the issue, as I don’t think you’re stupid.
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P.J.K-W.
(@petejkw) reported
@SkyHelpTeam I can’t see #fourinabed on #catchup for Tuesday, Wednesday, Thursday or Friday! Monday’s is there. #help
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DeeKay86™️ - 🖐🏼💎🤚🏼
(@TheRealDeeKay86) reported
@SkyHelpTeam Oh on screen tips to fix a broadband connection that is down? Lol no thanks. Sounds pointless and your response sums up how inadequate this new service is. You’re basically just selling people a worse service with a TV attached on finance. What a joke.
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Kaela.Walker.
(@kaela_walker85) reported
@SkyHelpTeam you know what would be really helpful is when I contact you, i'm actually contacting someone I can speak to not a useless automation. No broadband and no real help. Just told to wait and see if help comes in the next 2 days.
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DeeKay86™️ - 🖐🏼💎🤚🏼
(@TheRealDeeKay86) reported
@SkyUK This is a bad idea. So now if your broadband goes down, so does your TV. Why would I want to do this?! One of the best things about Sky is that it works via a dish! This is unnecessary and just makes it more likely to fail.