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Sky outages and service status in Thetford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thetford, England

The most recent Sky outage reports came from the following cities: Thetford, and Bury St Edmunds.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

  • brind_mary
    Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • claireleannexo
    Claire (@claireleannexo) reported from Bury St. Edmunds, England

    @SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • mike79mjw
    webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • PipMurfitt
    Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England

    @claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.

  • _DanBarrett_
    Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards

  • cla1r3_b3ar
     Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • Dalts72
    Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • DaviesRob1981
    Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • swiftjon
    Jon (@swiftjon) reported from Bury St. Edmunds, England

    @SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • BenMannion0109
    Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • frencho14
    Notcherino. (@frencho14) reported

    @SkySports any chance of a red button option so i can watch football without commentators please...they are all awful

  • AndyGibsonTV
    Andy Gibson (@AndyGibsonTV) reported

    Is Dorothy Byrne on @SkyNews OK? I'm worried about her. Can somebody from @SkyTV or @SkyUK please go to the studio and check to see if she's alright because her voice isn't sounding right. Sending love and support to Dorothy Byrne. #SkyNews #TheWrap #PressPreview

  • Gazza64DCFC
    Gaz 🐏 . (@Gazza64DCFC) reported

    @_BourneIdentity @SkySports Yes he’s bloody awful

  • cslfc95
    Connor (@cslfc95) reported

    @skysports have a designated cricket channel. Calls itself the home of sport. Consistently ups it's prices. Be quick enough showing ****** baller league that nobody cares about. Gonna be losing another customer very shortly. Robbing people blind and they don't give a ****

  • Natureryme1
    Nature_CFC 🔅 (@Natureryme1) reported

    "The #Chelsea fans deserve a lot better than they've been served. It's really, really shocking, the way that club is being run, I'm sorry. [The owners] have let everyone down there." — @johncrossmirror via @SkySports

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @Gumpos @SkyUK Hi Kathy, I am sorry to hear that you are currently without service. If this is a major outage we will be updating all providers affected at the same time, so they can keep their customers in the loop. If they don't have any info at the moment, we will be updating them (1/2)

  • bazspur6
    Barry O'connor (@bazspur6) reported

    @F365 @SkySports is a little boys club full of sensationalist half wits. Luckily the internet now provides us with knowledgable footy journos. Also Sky will fck themselves if Spurs do go down and their fans all cancel their subscriptions.

  • Pompeytucks
    John Tucker (@Pompeytucks) reported

    @SkySports Your Sky+ service is a joke constant freezing and having to restart!

  • geemangeegee
    Graeme”Gremlin in the Machine” (@geemangeegee) reported

    @SkySports He has to be the worst pundit ever to grace that seat on Sky Sports🙄

  • jbafcb77
    Jamie (@jbafcb77) reported

    @iambigjoe89 @DeadlineDayLive @SkySports He never relegated us, we sacked him after 4 games in the PL then went on to stay up