Sky

Sky Outage Report in Thetford, Norfolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Thetford come from postal codes IP24.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thetford, Norfolk, England 04/24/2025 05:35

April 24: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford and Attleborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds TV
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Internet
United KingdomThetford Internet
United KingdomAttleborough TV
United KingdomThetford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • swiftjon Jon (@swiftjon) reported from Bury St. Edmunds, England

    @SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • alennava Alejandra Nava (@alennava) reported

    @SkyHelpTeam I’m also having issues. No internet at least for 3 hours in Holborn area. What’s going on?

  • vanny56 Alfie (@vanny56) reported

    @SkyHelpTeam I'm sure it is, and it was a priority today and hasn't been fixed so it could be days, meanwhile I'm paying for a service that sky is failing to provide

  • Matthewfreestuf Matthew Parker (@Matthewfreestuf) reported

    @SkyHelpTeam Help steps online still?. I need a payment canceling, it has to be done by calling apparently. So sadly another day without my money. Thanks Sky. 😒😔

  • paul_plays_rpgs Paul Plays RPGs (@paul_plays_rpgs) reported

    Hi @SkyHelpTeam. Appreciate you're having phone issues, but I was phoning to cancel today. The new message tells me to phone back tomorrow, but that means an extra day of service that I don't want, which hardly seems fair. Is there a process to deal with this? Thanks.

  • JoddyLoo Steve Johnson (@JoddyLoo) reported

    @SkyHelpTeam Tried all that and pressed the reset on the router as suggested..but with no landline connection obviously I’m not going to get a connection to my router either..I don’t have a separate line for both..their has to be a problem between the hub in my village to my house surely..

  • steveking119 steve (@steveking119) reported

    @SkySports Spectacular? What’s spectacular about a professional boxer beating the crap out of a clown?

  • AmbienceFlow Ambience Flow (@AmbienceFlow) reported

    @SkyHelpTeam I have?! Umpteen times!!! But when i call your recorded fob off says ‘we’re having an issue’. And i get it SO AM I!!! but just tell is what the issue is?! I work from home and need to be online!!!!

  • shriiines ❀ shriiines ❀ (@shriiines) reported

    So ma internets not working so canny stream and when I try to contact @SkyHelpTeam about it to sort it the call just cuts out honestly class xoxoxoxoxk

  • Luna8839006902 Luna88 (@Luna8839006902) reported

    @pinklippy @SkyHelpTeam Outrageous I assume we will be getting a refund for loss of earnings/service? @SkyHelpTeam

  • SueDianeHall1 🐲👮 ᔕ𝓾𝐬ⒶN 💎🎀 (@SueDianeHall1) reported

    @SkyHelpTeam sky can you help me I want to unlock a blocked phone please