Sky Outage Report in Thetford, Norfolk, England
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The latest reports from users having issues in Thetford come from postal codes IP24.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Sky outage reports came from the following cities: Brandon, Red Lodge, Bury St Edmunds, Shropham and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Brandon |
Internet | |
| Red Lodge |
Internet | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
TV | |
| Shropham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TheTechie
(@Ryan_Woodhams) reported
1/2 @SkyHelpTeam absolutely abysmal service, trying to order the new iphone14 pro and 3 times during the checkout i get "technical error - this is our error not yours" each time after the credit check and agreement had been signed
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jethro the dog
(@JethrotheDog) reported
@cheesy_blend @BBCSport @SkySports Exactly. SKY knows full well that people will be complaining about this stupid decision so they are trying to censor us. Anyone who wants to mourn is free to do so, you can't force the rest . I'll just watch Serie A and la Liga instead.
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James Oliver
(@Jamescancoach) reported
@SkyHelpTeam my internet has been down since trying at 6am this morning. I've used the status checker you always share and it says there is an outage in my area which should take a couple hours to fix. Postcode RG8 I have work to do. What's happening?
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MendYourMisery
(@MendYourMisery) reported
@SkyHelpTeam @tlc_uk Episode 8 of Seeking Sister Wife season 4 is missing from Sky on demand. It jumps from ep 7 to 9. Please help I need my fix 🙏
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nørdic låurå
(@NordicLaura) reported
@SkyHelpTeam It's OK. There are a lot of people complaining about the same issue on sky's Community Web page. It's been going on for days. I can call a sky number ut texts are not being delivered yet are sent OK.
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Sian Elin
(@SianElin_PT) reported
@jo31070 @SkyUK Looking through their replies it seems that a lot of people are having issues with receiving their pre-paid return boxes!How convenient hey! They even said that they had sent the first package to my previous address for a return!I mean, how stupid is that!! I don’t believe them!!
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Chris T
(@CTootell) reported
@SkyHelpTeam could you help me with an email that I have sent to your customer services team. I am awaiting a response.
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Abigail
(@BlogPEP) reported
@SkyHelpTeam my Wifi has been down all morning. I’ve tried turning the box off and on again but it’s still shining orange
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Sian Elin
(@SianElin_PT) reported
@jo31070 @SkyUK They are trying the same with me also! It’s been 6 weeks now and I’ve lost count of how many times I’ve had to call up and contacted on here which has been no help at all!! Nothing has been done!!
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Daryil andrew #freeukraine ❤️grandad❤️
(@AndrewDaryil) reported
@DarklingGhost @SkyUK Yh honey other week they said it doesn’t matter if I make a complaint I still won’t get approved even know I did apparently they’res other checks after that first check