Sky Outage Report in Thetford, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford and Brandon.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
||
| Bury St Edmunds |
Internet | |
| Thetford |
Phone | |
| Brandon |
Internet | |
| Thetford |
Phone | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
-
david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
-
Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
-
Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
-
Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
-
Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
-
Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
-
Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
-
JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
-
Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
-
Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
-
Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
-
Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
-
webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
-
Phillipa Murfitt
(@PipMurfitt) reported
from
Bury St. Edmunds, England
@claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.
-
Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
If @SkyUK brings up technical fault on one more of my programs I'm going to lose my sh#t.... nothing but issues since we had it.
-
Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
-
Dan Barrett
(@_DanBarrett_) reported
from
Stanton, England
Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
-
anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
-
Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
-
Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
morgan loves han and wayv
(@newhopetide) reported
@SkyHelpTeam broadband has been down on my telly for 2days how do I fix this please
-
Mrs Hope
(@rachell2011) reported
@SkyUK I need help ASAP!! Upgraded our broadband and now it’s worse than before!! I can’t do my job and there is zero help online or a phone number
-
David Magee
(@DavidMa57795182) reported
@AVgoffy @SkySports The same Danny mills who said Raphael varane is a bad signing 🙈🙈
-
Lifeaddict💙
(@Missymazda) reported
@SkyHelpTeam No, it seems to be a problem in our area in general
-
Nicole Nash
(@nickynash23) reported
@SkyHelpTeam So why has a neighbour mentioned when they’ve called with some problems & told there is an issue with the signal in the area which is affecting our broadband & will take a few days to sort? We are being told different things every time we call up & end up back at square one again
-
ltfc1885
(@quille_patrick) reported
from
Dunstable, England
@SkySports R.I.P soccer Saturday WTF are you lot playing at
-
Nicole Nash
(@nickynash23) reported
@SkyHelpTeam problem is we’ve had to do this every single day and working from home we haven’t got time to keep needing to ring sky who then go through all the steps we’ve already done.There must be an issue in the area for the broadband to keep dropping out? We aren’t the only ones in NR29
-
Lisa Blake
(@lisa_blakeuk) reported
@SkyUK Hello, I finished a broadband contract with you on June 14th and was charged another month’s amount on July 1st and I was informed by your team I’d be refunded at the start of August. I haven’t received the refund yet. Could you help please? Thanks.
-
morgan loves han and wayv
(@newhopetide) reported
@SkyHelpTeam I tried all the steps but still seems to be having a problem connecting to the wifi is they anything else we can try
-
Annie Hops
(@anniehops) reported
Don't have @SkyUK broadband. Do have Sky TV. Last few days our box keeps losing broadband connection. It seems every time its turned off, when it's back on it wants to connect to the neighbours sky broadband& we have to reset. @SkyHelpTeam any help on offer?