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Sky Outage Report in Thetford, Norfolk, England

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The latest reports from users having issues in Thetford come from postal codes IP24.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thetford, Norfolk, England 04/02/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Sky outage reports came from the following cities: Attleborough, Thetford and Bury St Edmunds.

Loading map, please wait...
City Problem Type Report Time
United KingdomAttleborough TV
United KingdomThetford TV
United KingdomThetford TV
United KingdomBury St Edmunds Internet
United KingdomBury St Edmunds Phone
United KingdomThetford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • BenMannion0109 Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KernowDeej David James (@KernowDeej) reported

    @SkyHelpTeam Not showing any issues with the line but the sky router isn’t connecting wirelessly to the sky q box. Have unplugged and disconnected all the lines as per the guides and still no joy in getting a signal

  • CastleJoh1 James CJ (@CastleJoh1) reported

    @cammyboy01 @SkySports Its so ****, can’t believe they string it out every episode. Wants putting down.

  • DOBUK1 Kevin Dobson (@DOBUK1) reported

    @SkySports Nearly as bad as Joshua coming out to Rocky music, plonker...

  • ScallanKevin Kevin Scallan (@ScallanKevin) reported

    @SkyHelpTeam Have a look at sim only plans. If I go to mobile then sim only it comes up with that message then asks me to login. I login into my account then it tells me that my account doesn’t have any problems

  • The_Hird Have you Hird? aka Andrew (@The_Hird) reported

    @SkyHelpTeam how to I give notice to cancel my skyf1 subscription please it’s rolling monthly so want to cancel day after last race of the season. Thanks

  • emskate9 Em (@emskate9) reported

    Hey, @SkyHelpTeam. Is the WiFi still down in the Berkshire area? We haven’t been able to get WiFi since last night. Thank you.

  • RachaelLMoody Rachael Moody (@RachaelLMoody) reported

    @SkyHelpTeam I recently (5 days ago) setup a sky TV and broadband package but my order/subscription aren't showing up on my online account. Only my old sub, which I closed over 2 years ago, is showing on my account. Can you help please?

  • LimiPlays Limi ( ENVTuber ) (@LimiPlays) reported

    Is it too much to ask for working internet @SkyHelpTeam . Internet has been out for 4 hours and yet no update from you guys on what it is apart from "no issue in your area" fix it please i have work i need to do

  • slove406 Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.

  • ChrystalDoulou Chrissy (@ChrystalDoulou) reported

    @SkyHelpTeam I’ve had an email to get a free movie but I can’t see how to redeem it on the sky app as all films are appearing at full price. Can you help please?