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Sky outages and service status in Thetford, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Thetford come from postal codes IP24 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Thetford, England

The most recent Sky outage reports came from the following cities: Thetford, and Bury St Edmunds.

Community Discussion

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Sky Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • claireleannexo
    Claire (@claireleannexo) reported from Bury St. Edmunds, England

    If @SkyUK brings up technical fault on one more of my programs I'm going to lose my sh#t.... nothing but issues since we had it.

  • cla1r3_b3ar
     Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards

  • Dalts72
    Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • PipMurfitt
    Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England

    @claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

  • swiftjon
    Jon (@swiftjon) reported from Bury St. Edmunds, England

    @SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems

  • winebuffer
    Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • jj_jacq
    JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • brind_mary
    Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • DaviesRob1981
    Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • claireleannexo
    Claire (@claireleannexo) reported from Bury St. Edmunds, England

    @SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡

  • BenMannion0109
    Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • mike79mjw
    webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Julian2017124
    julian (@Julian2017124) reported

    Sky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS

  • NormsITFC
    Joshua Norman (@NormsITFC) reported

    Internet in Norfolk gone down ? #ncfc #itfc @SkyHelpTeam

  • HughTHFC
    Hugh Jarse (@HughTHFC) reported

    Another half a drab football and another half of absolutely awful commentary. No effort to be neutral from either really, but the co commentator is shockingly biased. @SkySports

  • MartinRayfield
    Martin Rayfield (@MartinRayfield) reported

    @SkySportsPL @skysports I pay a lot of money each month for Sky Sports and you never hire an ex Spurs player to commentate on our games! Yet hire an ex opposition player every time! Who are so biased, what is the point! You’ve got Dawson and Sherwood! #spurs

  • Otees13
    Mikel Supreme (@Otees13) reported

    @SkySports @WeAreTheOverlap and this is why I despise you. I no longer watch because it’s riddled with **** like this and vile men like @Carra23 Fix up.

  • BillySA_OG
    🅱️Ⓜ️ Martinelli 9️⃣🔴 ™️☆ (@BillySA_OG) reported

    @greatabumk @ArsenalNews_Hub Me too I saw it on skysports and they never reported anything close to what this X user is saying.

  • fergalson
    Pete (@fergalson) reported

    @SkyUK whatever you are paying your network team, you need to cut it. A quick google, or use of copilot shows that THE ROUTER CANNOT CAUSE A RED LOS. Openreach engineer has said it’s an issue with sky, my neighbours are having the same issue USING the sky router.

  • Bigalanh5
    Alan Hardy (@Bigalanh5) reported

    @culturaldude @SkySports Taking the American feed is just awful.

  • ChrisTedR11
    Chris Rogers (@ChrisTedR11) reported

    @SkySports you are painful Issy ******* Christening! Stood there like a spare part!! Realise what you are doing!! No wonder people cancel their subscriptions you woke wankers

  • TetsuTaiyou
    John (@TetsuTaiyou) reported

    @culturaldude @SkySports Agreed. Absolute ******* garbage. I couldn't give a **** what any pundit has to say. I just want to watch actual golf. Have switched to VPN and masters app