Sky Outage Report in Thetford, Norfolk, England
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The latest reports from users having issues in Thetford come from postal codes IP24 and IP26.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds, Shropham and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Internet | |
| Bury St Edmunds |
TV | |
| Shropham |
TV | |
| Bury St Edmunds |
TV | |
| Thetford |
TV | |
| Thetford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Meghna S
(@MeghnaS62660622) reported
@algregg @SkySports It’s not over reaction. Jota’s death is tragic..He died at only 28. He had his entire life and career ahead of him. Jota seemed like a really nice person and was an amazing footballer. Showing him love and respect is the least we can do. He is never coming back 💔
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Robert
(@_RTGamer) reported
@SkyHelpTeam Is the new 2.5Gbps & 5Gbps packages only available on the cityfibre network?
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Jack Hammer
(@OmarHelwaaa) reported
@SkySports_Keith Can skysports calm down now? You lot said we weren't in talks for Writz I don't trust this
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DollarBill
(@DollarBill44444) reported
@Ayoung807 @Blue_Footy @SkySports I may av been amongst the few who wasn't really convinced even with that wolves hartrick the defending was so bad n he was getting a clear pass inside the box as he scored.knew such kind of chances won't keep coming as Chelsea plays other teams.the way wolves defended was a crime
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Scott weller
(@scottweller123) reported
@SkyHelpTeam can you get your team to stop ringing me !!! 7 times in the last couple of days is very excessive and dam right pushy !!! Who do I make a complaint to please
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Alex Young
(@Ayoung807) reported
@Blue_Footy @SkySports Madueke was very inconsistent. Thought he would break out after the Wolves hat trick, and it never really happened.
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sarah mckinley
(@SarahMckinlay29) reported
@SkyHelpTeam @Brsk_uk what's going on with these supposed new cables. Your sales reps are saying that sky's internet cables are too slow and they have accepted a deal with Brsk for quicker internet speeds and @SkyHelpTeam will be emailing me about this price increase.
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arjunkd
(@arjunkdx) reported
@SimplyUtd @SkySports “hang it in the louvre”
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Ashleigh Gilmour
(@xashx87) reported
@SkyHelpTeam is there issues with broadband in the SR5 area? It’s gone down a few times today and now won’t re connect.
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Paul Triggs
(@triggs49) reported
@SkyUK appalling customer service. My upgrade to fibre has left me with no broadband after your engineer cut the copper and the fibre isn’t and hasn’t worked. I rely on broadband as I work from home and there has been no response or update from sky.