Sky outages and service status in Thetford, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Thetford, England
The most recent Sky outage reports came from the following cities: Thetford, and Bury St Edmunds.
Community Discussion
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandBeen on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Claire (@claireleannexo) reported from Bury St. Edmunds, EnglandIf @SkyUK brings up technical fault on one more of my programs I'm going to lose my sh#t.... nothing but issues since we had it.
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Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England@claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.
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JS Chamberlain (@jj_jacq) reported from Great Barton, England@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandIf @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Claire (@claireleannexo) reported from Bury St. Edmunds, England@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
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webbym (@mike79mjw) reported from Watton, England@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Mary brind (@brind_mary) reported from Bury St. Edmunds, England@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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david crown (@davidccrown) reported from Attleborough, England@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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anfo (@acetuk) reported from Thetford, England@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Rob Davies (@DaviesRob1981) reported from Hopton, England@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Grapeape (@maraboustork1) reported@jammierooroo @SkyUK BT pulled similar **** with my elderly mum, they persuaded her she needed their WiFi net stuff at 40 quid extra a month. It's meant so you can get a signal 50 metres away in your summer house or similar, she lives in a one bedroom sheltered housing flat.
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Chrilow (@ChrisLo64073416) reported@jammierooroo @SkyUK Cancel it altogether, she won't miss it, people think they can't live without it. Get a Freesat box, there's plenty to watch on there. Best wishes to her.
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MS (@my_cat_rocks) reported@jammierooroo @SkyUK I still came believe in these times, that you can sign up to these contracts and upgrades online or at a push of a button. When when you want to downgrade or cancel your contract, you need to speak to somebody. Rip off
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Bootsie🏆 (@BootsieBlanche) reported@jammierooroo @SkyUK Most phone companies have a lower rate by about a 1/3rd if someone is on a fixed income and even more discount is available if she has tv & phone w same provider. Also make official complaint so it's escalated to a manager and they should offer cash or credit as a sorry.
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D (@Therealdonnab42) reported@jammierooroo @SkyUK My mum gave me permission to speak to them & it took around 2 weeks to resolve. They admitted it was insensitive, poor judgement & customer service given circumstances. Contract was cancelled with no penalty & mum rec’d compensation as a goodwill gesture.
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Diogo dalot (@dalot_diog57679) reported@talkSPORT @SkySports @NOW Big retard can’t form his own opinion and has to read it off the screen
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Alex Goldie (@Alexgoldie156) reported@jammierooroo @SkyUK Just cancel it. You have 14 days to do so without penalty (Consumer Contracts Regulations 2013). The make sure that you remove any further business from them. Ringing and being aggressive will just have your call terminated by them.
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Lisa Roulston (@yug8378) reported@jammierooroo @SkyUK You get 2 weeks cooling off period - just cancel it
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JN 🟡🟢 (@JaysterW) reported@jammierooroo @edna1234 @SkyUK My father in law was paying £88/mth, they increased it to £164/mth, I spent an hour on the phone arguing with them, got it down to £56/mth for internet & sports Crooks
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Neil 🏴 (@northenders1) reported@talkSPORT @SkySports @NOW Clown 🤡 gets nowt right ...as bad as merson