Sky Outage Report in Thetford, Norfolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Sky outage reports came from the following cities: Thetford and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Thetford |
TV | |
| Bury St Edmunds |
Internet | |
| Thetford |
Internet | |
| Bury St Edmunds |
TV | |
| Attleborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve.
(@16aa235fa15f46e) reported
@BPete1970 @SkySports Imagine the response if we were 3 0 down
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-b 🪩 SAW HARRY
(@SHR00MBLOOM) reported
@SkyHelpTeam why is your wifi so bad.
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Ama Voice of reason
(@amadedon) reported
@Okango1Okango @SkyFootball @SkySports An even more pointless statement. So I shouldn't support the team I have always supported because they are no longer winning? So what should the fans of clubs like Nottingham Forest do? Don't even bother answering as I expect that you will only embarass yourself further.
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Richard Easterbrook
(@1Easterbrook) reported
@SkyHelpTeam Any timescale on a fix for the website - can't log in. Tried on chrome and Edge, no joy.
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Lucy
(@Lucy82767384) reported
@SkyHelpTeam I am already with Sky Mobile, but have received a new SIM with a much cheaper tariff. How do I go about keeping my old Sky number on the new SIM please? Can't find help for this anywhere on your website.
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brodie from the Iosing score 🚀
(@brodiecantskate) reported
@SkyHelpTeam Hi, the issue here is the line check is saying everything is good and healthy right now, but most evenings it will suddenly drop. It's hard to predict when or if it will happen so I'm not really sure what steps to take next? I've followed the advice on the website so far
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TipsterF
(@TipperFollower) reported
@MoranRizzey @SkyHelpTeam I’ve got an engineer coming out tomorrow after doing all the shite over the phone with the robot. Absolutely bollocks there’s “no issue” here, why is their own system saying otherwise by sending engineers out? I can’t wait until my contract is up, jumping ship ASAP.
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TipsterF
(@TipperFollower) reported
@SkyUK ******* useless as ever. What is your customer service number? It’s nowhere to be found on your dreadful website with an even worse Virtual ‘Assistant’.
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✌🏼
(@tracyjones129) reported
@SkyHelpTeam won a sky vip prize for this Saturday which I can no longer attend how can I cancel so someone else can hopefully use it
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Forti
(@marcinfort) reported
@SkyUK Hi how can I speak to real person? U sent me an email few months ago about discounts to my bill and You are charging me normal price which is over £30 a month more than it should be. I tried to contact sky but Your support is useless when it comes to my problem!