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Sky Outage Report in Thetford, Norfolk, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thetford, Norfolk, England 11/30/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford and Brandon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds E-mail
United KingdomBury St Edmunds Internet
United KingdomThetford Phone
United KingdomBrandon Internet
United KingdomThetford Phone
United KingdomThetford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • swiftjon Jon (@swiftjon) reported from Bury St. Edmunds, England

    @SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JudyyJu Judy Steven (@JudyyJu) reported

    @Laurenccporter @SkyUK I live close to Bath... so it has to be an issue in our area .. not something we can troubleshoot 😔

  • JudyyJu Judy Steven (@JudyyJu) reported

    @SkyHelpTeam @Laurenccporter Well I don't think so , Sky ... cuz you sent us a message that you are aware of the issue and will be fixing it... well it's been hours now!!!

  • _bnicholls Ben Nicholls (@_bnicholls) reported

    @SkyHelpTeam @BarrenDown Sadly Figgy. No compensation until it’s been down for two days and then it’s about £8 a day. Doesn’t help if you work remotely really!

  • CharlieeB_x 𝙲𝚑𝚊𝚛𝚕𝚘𝚝𝚝𝚎. (@CharlieeB_x) reported

    Hi @SkyHelpTeam any chance you could help with an issue? I’ve had a phone and iPad contract with you for over a year now and I’ve just updated the app but it says my account isn’t authorised to access the app, so not really sure what to do! Thanks.

  • CornBeefKeef Keith Bell (@CornBeefKeef) reported

    @SkyHelpTeam Thanks for coming back to me. Yes I’ve tried and exhausted all the self help and online steps but nothing has worked. Bad weather conditions have allegedly caused the issues but we have no inclement weather. No engineer visit was offered as they cannot help with speed issues.

  • panifex Matthew (@panifex) reported

    @SkyHelpTeam Hope it’s really soon. It’s been bad enough not being able to work, but soon the kids will be home from school and all hell will break loose.

  • psoplust pilar og (@psoplust) reported

    @SkyHelpTeam On your website it says there's a known problem in my local area that was reported at 7:50 this morning, although I lost Internet last night. Can you look into this and give an update? Like I say there's no further info available. Thanks.

  • psoplust pilar og (@psoplust) reported

    @SkyHelpTeam is there an update on the Internet outage in Edinburgh? It's been out since last night and I'm a home worker who hasn't been able to work at all today. There's also no available information about the nature of the problem.

  • PeterDa41811588 Peter Day (@PeterDa41811588) reported from Dún Laoghaire-Rathdown, Leinster

    @SkySports Couldn't give a flying ****!!!

  • CharlieeB_x 𝙲𝚑𝚊𝚛𝚕𝚘𝚝𝚝𝚎. (@CharlieeB_x) reported

    @SkyHelpTeam I updated it 3 days ago when I noticed it was in my updates, but I’ve only tried to log in today and noticed it’s not working!