Sky outages and service status in Thetford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 8: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thetford, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford, Forest Heath District, and Mildenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds
|
Wi-fi | 19 days ago |
Community Discussion
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Rob Davies (@DaviesRob1981) reported from Hopton, England@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Dan Barrett (@_DanBarrett_) reported from Stanton, EnglandWonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Claire (@claireleannexo) reported from Bury St. Edmunds, EnglandIf @SkyUK brings up technical fault on one more of my programs I'm going to lose my sh#t.... nothing but issues since we had it.
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anfo (@acetuk) reported from Thetford, England@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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david crown (@davidccrown) reported from Attleborough, England@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandIf @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Claire Hunt (@cla1r3_b3ar) reported from Red Lodge, England@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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JS Chamberlain (@jj_jacq) reported from Great Barton, England@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England@claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandBeen on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Claire (@claireleannexo) reported from Bury St. Edmunds, England@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Mary brind (@brind_mary) reported from Bury St. Edmunds, England@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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cxm3r0n (@ErlMCFC) reported@sportbible @SkySports They’ve got the easiest job itw and still talk **** Brainless “pundits”
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Lalo Ballamanca (@ballamanca) reported@NathSalt1 Skysports are worst than Infantino....
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Duke (@MadukaDukeChima) reported@SkySports You can't sell your crap news without United being involved. Manchester United living rent free in your head.
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Barry Munckton (@bmunckton) reported@charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.
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Simon Parry (@sparry951) reported@charlieldrv @SkyHelpTeam Never had an issue with ours. In laws have a lot of problems with it but they are on Virgin
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Nick Mapson (@CiderXpress) reported@charlieldrv @SkyHelpTeam Go with NOW tv on an Apple TV will never go back to normal sky
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NAS (@Nas_Forest) reported@SkySports Never worth that
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Matt (@MattMcC9) reportedHello @SkySports. I’d like to cancel my subscription immediately.
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Joe Middleton (@Bigjoe201207) reported@grahamtreadwel1 Same thing with the Notts County game. Paying all this money for terrible coverage 🤦 @SkyUK
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DANI SETIAWAN (@ds205063) reported@KopSector @VinnOConnor @SkySports It will be the worst season for us....