Sky outages and service status in Thetford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thetford, England
The most recent Sky outage reports came from the following cities: Thetford, and Bury St Edmunds.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Jon (@swiftjon) reported from Bury St. Edmunds, England@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Mary brind (@brind_mary) reported from Bury St. Edmunds, England@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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webbym (@mike79mjw) reported from Watton, England@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England@claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.
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Dan Barrett (@_DanBarrett_) reported from Stanton, EnglandWonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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JS Chamberlain (@jj_jacq) reported from Great Barton, England@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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anfo (@acetuk) reported from Thetford, England@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Claire (@claireleannexo) reported from Bury St. Edmunds, England@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Claire (@claireleannexo) reported from Bury St. Edmunds, EnglandIf @SkyUK brings up technical fault on one more of my programs I'm going to lose my sh#t.... nothing but issues since we had it.
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david crown (@davidccrown) reported from Attleborough, England@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandBeen on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nirave 尼拉夫 (@nirave) reported@jammierooroo @Bredebeck @SkyUK Absolutely do the SAR request and make it clear that you want that recording so you can complaint the ombudsman. They'll try and say oh it's a mistake and we've resolved it so there's no need for the SAR but make sure you get that recording regardless. Then hammer the bastards.
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manishR (@amrish1304) reported@SkyUK please do something about the Sky Max Router. I used to get better coverage with the previous black router and now its not even reaching my upstairs bedrooms. The sky max pod is a good solution but at 8 pounds it is not pocket friendly. A long time customer
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VeloBet Grandpa (@Velobet_Grandpa) reported@SkySports Chelsea hired him and expected patience. at Stamford Bridge they’d sack a tea lady if the kettle was slow, lad
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Chris Baker (@CDBaker86) reportedAnother one to add to the list this season! Maybe @FA_PGMOL can explain why Dermot Gallagher blamed Romero for this incident on @SkySports?
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Andy (@SepLad) reported@jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts
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Sir Tee Young (@AdegokeRaheemT1) reported@SkySports Chelsea’s problem has got nothing to do with the managers,everything is on the owners, the only solution to the problem is “scrap the project “
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Gareth Lewis (@garethlewis1959) reported@jammierooroo @SkyUK I've found Sky one of the best to haggle with for contract renewals and saving money. Make sure you ring the cancellation people, they will be UK based and will be helpful. You have 14 days to cancel and they'll try to keep you but you can cancel if all else fails.
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🎗️1904 🏴 (@Ullcity) reported@KevinSmith1389 @jammierooroo @SkyUK What ******** you about daft ****?
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Mike F. Common Sense Respecter (@MikeyF88970088) reported@jammierooroo @Noritaeden @SkyUK I had a similar experience with their Indian call ctr. I called back and demanded to speak to someone in the UK (they have a call ctr in Scotland). The guy was v helpful and easy to understand. Got my bill down by over £45 a month. Moral of story, demand to speak to a brit!
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Ian@Restoresanity (@IJWest78) reported@jammierooroo @BearClyff @SkyUK Is it Sky or Sky network? Fake company