Sky Outage Report in Thetford, Norfolk, England
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The latest reports from users having issues in Thetford come from postal codes IP24 and IP26.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Sky outage reports came from the following cities: Brandon, Red Lodge, Bury St Edmunds, Shropham and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Brandon |
Internet | |
| Red Lodge |
Internet | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
TV | |
| Shropham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Phillipa Murfitt
(@PipMurfitt) reported
from
Bury St. Edmunds, England
@claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Dan Barrett
(@_DanBarrett_) reported
from
Stanton, England
Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ben houliston
(@ben_houliston) reported
Got my @SkyUK broadband installed on Monday. No fuss. Was perfect and worked fine. Someone unexpectedly turned up today to ‘fix it’ today and have done the opposite and now I have no internet!! Really not happy
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Niall Mc Guirk
(@mc_guirkers) reported
@callidus_devils @SkySports We have a lot of injuries like many other clubs , but everyone was raving about arteta a few months back , were not as bad as we have been playing in my opinion
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sue needleman casting
(@sue_needleman) reported
Come on @SkyUK get your customer service sorted out...it’s seriously the worst of the worst :(
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Tim Limbach
(@limbach_tim) reported
@SkyHelpTeam Engineer has just visited and straightaway diagnosed the fault. SkyQ is incompatible with my Fritz router. The only way to definitely solve issue is to return to Sky broadband, which will cost me a large cancellation fee.
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(@Pelumie25) reported
@ladycryan @SkySports @talkSPORT They do this after every bad result. It's obvious what they are trying to do, but people gobble it up every single time so, they keep doing it.
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(@Samuel_MUFC) reported
@SwannyHypno @SkySports people who say Lewis only wins because he has the best car are stupid, if that was the case why doesn’t Bottas finish top 2 every race
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Vicky Wilton
(@VickyWilton3) reported
@SkyHelpTeam I managed to get to someone who couldn't help me at all.. its a shame that especially at this current time @SkyUK don't want to help their loyal customers.. Will be happy to have my contract terminated now!
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Nik
(@nikbarnes79) reported
@SkyHelpTeam Hi. An engineer due to visit today didn’t turn up. I’ve tried to call you but get directed to your website. Please help.
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Jason Elliott
(@JasonJason1972) reported
Had to phone @SkyUK @SkyHelpTeam again today ref an ongoing openreach home visit.Annoyed & asked to speak to a manager, told that the manager said my complaint was irrelevant & they still didn't speak to me!Great customer service,looks like I'll be going elsewhere after 15 years.
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Paul McTaggart
(@BobaFettdozer11) reported
The new Sky Sports scores app is total pish. Hate when things get an update & gets significantly worse @SkySports Other recent terrible upgrades - - @PokerStars upgrade to aurora that nobody can play on properly -@BoyleSports new sportsbetting site thats much less user-friendly