Sky outages and service status in Thetford, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
The latest reports from users having issues in Thetford come from postal codes IP24 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Thetford, England
The most recent Sky outage reports came from the following cities: Thetford, and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford
|
Internet | 16 days ago |
|
Bury St Edmunds
|
Internet | 26 days ago |
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Thetford
|
TV | 29 days ago |
|
Thetford
|
TV | 1 month ago |
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Thetford
|
TV | 2 months ago |
|
Bury St Edmunds
|
Internet | 2 months ago |
Community Discussion
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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JS Chamberlain (@jj_jacq) reported from Great Barton, England@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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david crown (@davidccrown) reported from Attleborough, England@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Claire Hunt (@cla1r3_b3ar) reported from Red Lodge, England@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Rob Davies (@DaviesRob1981) reported from Hopton, England@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Jon (@swiftjon) reported from Bury St. Edmunds, England@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandBeen on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Mary brind (@brind_mary) reported from Bury St. Edmunds, England@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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webbym (@mike79mjw) reported from Watton, England@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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anfo (@acetuk) reported from Thetford, England@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ESR32 (@esr32fan) reported@SkySports Welcome to the premier league in the worst possible way
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Charlie Babington 🇬🇧 (@CBabington1) reportedRed button not working @SkySports ? App has been telling me all week the game is on the red button??
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MrHappySquid (@MrHappySquid1) reported@SkyHelpTeam I live in Cork 🇮🇪 no internet since 4.30 online test says all ok - tried ringing you but left on hold 45 mins - any help be nice ? Thank you
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Alison Renshaw (@alisonrenshaw) reported@SkyHelpTeam @SBillingtonfan No they won’t. Mine hasn’t been working properly since mid December and they still haven’t fixed it! I even paid to upgrade my broadband package thinking it would help *stupid*
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MrsAA (@MrsAA55) reported@SkyHelpTeam Done all that hundreds of times and it just says no problem...yet it goes off all the time the router is like Blackpool illuminations flashing on and off 😡
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Adam (@Bear_Mariner) reported@SkyHelpTeam wifi has been terrible this last few wks. LS12. Any issues I should be aware of? A lot of buffering and wifi signal dropping out
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Michael Harkin (@Michael93139770) reported@leon_dave_smith @SkyHelpTeam @SkySportsPL Be nice if sky answered question instead of hiding behind private message Some help team
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Julie Broadfoot • Photographer (@juliebee) reported@SkyHelpTeam It seems to be working again but, judging by the number of tweets, it was a widespread issue.
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captain buckey o’hare (@BuckeyHare) reported@SkyHelpTeam hi - our broadband has been down for 2-3 hours now. We’ve tried following the diagnostic, but to no avail. Is this a larger problem?
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MrsAA (@MrsAA55) reported@SkyHelpTeam Stuck on an 18 month contract and you aren’t delivering the service we pay for...it’s crap