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Sky outages and service status in Thetford, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Thetford, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 5, 4:12 PM GMT+1.
  • 33% Total Blackout (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

The latest reports from users having issues in Thetford come from postal codes IP24 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thetford, England

The most recent Sky outage reports came from the following cities: Thetford, and Bury St Edmunds.

CityProblem TypeReport Time
Thetford Wi-fi 6 days ago
Bury St Edmunds TV 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • brind_mary
    Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • PipMurfitt
    Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England

    @claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • jj_jacq
    JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • acetuk
    anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • winebuffer
    Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • BenMannion0109
    Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • swiftjon
    Jon (@swiftjon) reported from Bury St. Edmunds, England

    @SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • Dalts72
    Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards

  • mike79mjw
    webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • _DanBarrett_
    Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • keane016
    Wes Poole (@keane016) reported

    The irony after being on the phone to three people at @SkyHelpTeam (mobile) that the line is so bad they just hang up. Spoke to three people who eventually said I need to speak with another team. Fuming hahahhha

  • trev_lisa
    Trev.Stanley. (@trev_lisa) reported

    @SkySportsGolf @SkySports @SkySportsNews You really are utterly PATHETIC at keeping viewers up to date about what's going on!! You treat us with utter contempt. You regard us as nothing more than cash. You don't give a fig! Where's golf? What's going on? When will play resume?

  • smithco76
    Colin Smith (@smithco76) reported

    @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads

  • Travis_fickle
    Travis Fickle (@Travis_fickle) reported

    @SkySports Looks those fans down the front not even celebrating f#cking posers

  • joleneepittock
    jolene Pittock (@joleneepittock) reported

    @MichelleBeckett @SkyUK @VodafoneUK They are the worst when someone passes away. By far the most disappointing company I had to deal with at the worst time.

  • AlphamarsNeo
    Alphamars (@AlphamarsNeo) reported

    @SkySports Nobody can help Egypt at this point because FIFA gave the referee the instruction to rig the game and you expect the same FIFA to investigate the issue. Worse case suspension of the ref but they have gotten away with the scheme.

  • DeloresWhi50682
    Del (@DeloresWhi50682) reported

    @MichelleBeckett @SkyUK @VodafoneUK In my experience it was BT who were the shockers. I had already phoned to cancel the account as he moved in with my brother. I explained he had terminal cancer and wouldn’t be returning home. Her response was “I hope he gets well soon!” Tesco Clubcard, the lady was so kind!

  • beavisnsquirrel
    sean kennelly (@beavisnsquirrel) reported

    @SkyUK @SkyHelpTeam any chance of anyone helping and getting back to me about the known problem with sky stream???????

  • gill_frost
    Gill (@gill_frost) reported

    @MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.

  • Mark74216443135
    Markey (@Mark74216443135) reported

    @SkySports Crap us British don't want half-time shows piss off