Sky outages and service status in Thetford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Thetford, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Aug 13, 8:20 PM GMT+1.
- Internet (60%)
- Total Blackout (20%)
- TV (20%)
The latest reports from users having issues in Thetford come from postal codes IP24 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thetford, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford, Forest Heath District, and Mildenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds
|
Internet | 21 hours ago |
|
Bury St Edmunds
|
Total Blackout | 10 days ago |
|
Thetford
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Claire (@claireleannexo) reported from Bury St. Edmunds, England@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
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Rob Davies (@DaviesRob1981) reported from Hopton, England@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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anfo (@acetuk) reported from Thetford, England@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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webbym (@mike79mjw) reported from Watton, England@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Dan Barrett (@_DanBarrett_) reported from Stanton, EnglandWonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Edward (@eddietheaker) reported from Garboldisham, England@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandBeen on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England@claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.
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JS Chamberlain (@jj_jacq) reported from Great Barton, England@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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david crown (@davidccrown) reported from Attleborough, England@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Ben (@BenMannion0109) reported from Thetford, England@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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Mary brind (@brind_mary) reported from Bury St. Edmunds, England@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Claire (@claireleannexo) reported from Bury St. Edmunds, EnglandIf @SkyUK brings up technical fault on one more of my programs I'm going to lose my sh#t.... nothing but issues since we had it.
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Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, EnglandIf @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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CW🇬🇧 (@UKCLR) reported@cxdi55 @skytv @SkyHelpTeam I had this with virgin I went through and cancelled Then got a call from the cancellation team two days later offering me a cheaper deal than the new customer one. They are all scamming ***** it just depends on who you talk to
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Chris🏴🇲🇹 (@NPcnLfc) reported@eurofootcom @SkySports My heads on ******* mars bro what ******** are we even doing @LFC
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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Edward Woods (@ManicEddie) reported@cxdi55 @skytv @SkyHelpTeam I had a similar issue with Virgin and ended up leaving because I don't need endless numbers of channels, I just need something good to watch.
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Marcia Barry (@MarciaBarry43) reported@niiciidee @SkyHelpTeam We have the same problem and have a family member in hospital. This is getting ridiculous, we need to change provider or one of us has to go to a different network so at least one of us is able to make and receive calls/texts
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James Nimmy King (@JamesNimmyKing) reported@cxdi55 @skytv @SkyHelpTeam I used to work in the cancellations department, threaten to cancel and they will give you an offer to stay
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GandolfG (@gindog20) reported@cxdi55 @skytv @SkyHelpTeam I was with Virgin/NTL for 15-20 years, was always below £40. They then wouldn’t budge from £52. I left for real this time, and now enjoying the same service with Sky for £30.
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Phil Harrison Blackpool (@phil_blackpool) reported@cxdi55 @skytv @SkyHelpTeam That was always my gripe! Used to ask them to cancel and every time they’d eventually drop the price, but got bored of having to play this game after 25 years and finally ditched them! Best decision ever haven’t missed it once, Netflix and Prime fill the gap so much cheaper.
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Chris (@chrisnufc84) reported@cxdi55 @skytv @SkyHelpTeam Yes because it’s a new customer offer!! Is everybody stupid?
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M (@mahoosivemike) reported@cxdi55 @skytv @SkyHelpTeam Call them up and tell them you’re a loyal customer and struggling financially, they will meet you half way.