Sky Outage Report in Thetford, Norfolk, England
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The latest reports from users having issues in Thetford come from postal codes IP24.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds, Brandon, Red Lodge and Shropham.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
TV | |
| Thetford |
TV | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Wi-fi |
Community Discussion
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Phillipa Murfitt
(@PipMurfitt) reported
from
Bury St. Edmunds, England
@claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Dan Barrett
(@_DanBarrett_) reported
from
Stanton, England
Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
If @SkyUK brings up technical fault on one more of my programs I'm going to lose my sh#t.... nothing but issues since we had it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gerry
(@Gerry01113928) reported
@Ryan_Sweetman1 @mr_chris_mc @SkySports Rangers in last 32 of europa - not bad for a Mickey Mouse team - they’ve take spurs in current form
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Tonicha Dobre
(@Wrap_Management) reported
Come on @SkyUK you have no options on the phone to make contact, virtual assistant can't help and your website has no option either for my issue! What now?
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Laura-Jayne
(@Laurajayne_w) reported
@SkyHelpTeam can you please help me locate a parcel you have sent me to return my hub? The first one never arrived, a second has been sent and due 2 weeks ago - is there a delay to Northern Ireland?? Has to be returned by 5th March or I get charged #waited2monthsalready
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Andrew Neary🎗
(@andrewneary) reported
@SkyHelpTeam Morning! Regarding the ongoing incident affecting G31 area of Glasgow, I’m wondering if there’s a estimated time this will be resolved or a work around being put in place? Cheers.
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thomas lewis
(@tommylewis92) reported
from
Nuneaton, England
@SkyUK @SkyHelpTeam why does our mini box claim a loss in signal and drop off the TV when it’s streaming from the Sky Q box on an internal network?! It doesn’t require Internet surely?!
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aurora maley
(@AuroraMaley) reported
@zhrkh4n @SkyUK it's awful i have zoom classes to attend ): and no idea at all of when it'll be fixed
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ChrisBieda
(@BiedaChris) reported
@SkyHelpTeam You have got to be joking with this.... the best place to start would be to provide a service that actually works
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Miss C 🌼🦋🦄
(@JosieElizabet13) reported
@SkyHelpTeam Today is 5th working day... will we be given an idea of when we can expect someone to fix?I assume you book the engineer..can this info be shared? As 2 KW’s having to find ways of doing our jobs with two children to home school virtually and not allowed in other homes.Nightmare!
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Rachel 🦋
(@raach_sarah) reported
@SkyHelpTeam I’ve watched the video but can’t see what other steps you mean. Our issue is that we need a new external cable so we physically haven’t got any broadband or phone line. That’s why we need an open reach engineer, not the sky contractor. The sky contractor told us to contact you...
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ɀꪖꫝ𝘳ꪖ
(@zhrkh4n) reported
@AuroraMaley @SkyUK I’ve had the same issue since last night. Absolutely no help. Actually got hung up on by the call centre