Sky Outage Report in Thetford, Norfolk, England
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The latest reports from users having issues in Thetford come from postal codes IP24 and IP26.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Sky outage reports came from the following cities: Brandon, Red Lodge, Bury St Edmunds, Shropham and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Brandon |
Internet | |
| Red Lodge |
Internet | |
| Bury St Edmunds |
TV | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
TV | |
| Shropham |
TV |
Community Discussion
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Dan Barrett
(@_DanBarrett_) reported
from
Stanton, England
Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart Fleming
(@StewartFlemin12) reported
@SkySports @HomeOfCricket @RuthStraussFdn This test match is over England's top 3 can barely put on 30 runs between them never mind the rest
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Nick Seckington
(@NSeckington) reported
@SkyHelpTeam Sky q is ok upstairs but not down stairs!!!
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Murdo Connochie
(@Murdo_) reported
@SkyHelpTeam 👋🏻 I cancelled my contract because I moved abroad but I haven’t received a box to send the Sky TV box back. I can’t phone your helpline easily since I’m now in Canada. Are you able to help?
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Michael Harkin
(@Michael93139770) reported
@SkyHelpTeam @ikeiscool1986 Lc shouldn't you have clarified that only applies when no offers applied.poor very poor
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HannahBonana
(@hannahbonana_03) reported
@SkyHelpTeam Thanks but they don't help at all I tried speaking to sky mobile earlier on the phone and couldn't me a reason, there's no issues with the phone at all and yet the iPhone 12 Pro on my account is worth more but purchased after... I need an email or something because...
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Julie
(@chaseju8) reported
@SkyUK shocked tried to add broadband and been told it is not possible and to cancel the phone and go to BT for phone and broadband it is someone’s account who has learning disabilities and is housebound so needs this for video hospital consultations
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Laura Taylor
(@laura_taylor29) reported
@SkyHelpTeam there seems to be a problem with the monster inc series on sky via our Disney+ app - not downloading to watch. Can you help pls?
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Moira Fernie
(@moirafernie) reported
from
Perth, Scotland
@SkyHelpTeam don’t expect Sky to turn up when they say they will. Now on our third failed engineer appointment, and you have a cheek to sent text asking me to rate the service 😡😡😡 and no appointments toil 21st Aug. !!!!
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Ross Kelly 🇬🇧🇱🇻🇪🇺🇧🇭
(@r2thekelly) reported
@SkyUK I’ve just seen my bill has gone up £20 a month this month, increasing another £10 the months after. That’ll mean my bill would have nearly doubled in 2 years. It’s a disgrace. If nothing can be done I’ll have to cancel my TV package!
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Danny.
(@SlNlSTA) reported
How can you not have a broadband issue fixed in over 4 days. @SkyUK is absolutely useless.