Sky Outage Report in Thetford, Norfolk, England

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Thetford, England

The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds, and Brandon.

City	Problem Type	Report Time
Thetford	Internet	13 days ago
Bury St Edmunds	Internet	23 days ago
Thetford	TV	26 days ago
Thetford	TV	1 month ago
Thetford	TV	2 months ago
Bury St Edmunds	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

• 
  david crown (@davidccrown) reported 2 minutes ago from Attleborough, England

  @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

• 
  Rob Davies (@DaviesRob1981) reported 4 minutes ago from Hopton, England

  @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

• 
  Scott Stevens BA, FCCA (@winebuffer) reported 13 minutes ago from Bury St. Edmunds, England

  @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

• 
  Rikki Barnes (@RikkiBarnes1) reported 22 minutes ago from Mildenhall, England

  @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

• 
  JS Chamberlain (@jj_jacq) reported 23 minutes ago from Great Barton, England

  @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

• 
  Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported 24 minutes ago from Watton, England

  Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

• 
  Matt Stannard (@mattstannard) reported 37 minutes ago from Red Lodge, England

  @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

• 
  Matt Stannard (@mattstannard) reported 39 minutes ago from Red Lodge, England

  @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

• 
  Claire (@claireleannexo) reported 41 minutes ago from Bury St. Edmunds, England

  @SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡

• 
  Stephanie Dunmore (@stefd159) reported 41 minutes ago from Red Lodge, England

  @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

• 
  Stuart Dalton (@Dalts72) reported 42 minutes ago from Bury St. Edmunds, England

  @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

• 
   Claire Hunt  (@cla1r3_b3ar) reported 43 minutes ago from Red Lodge, England

  @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

• 
  Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported 45 minutes ago from Watton, England

  @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

• 
  Dan Barrett (@_DanBarrett_) reported 45 minutes ago from Stanton, England

  Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

• 
  Ben (@BenMannion0109) reported 47 minutes ago from Thetford, England

  @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

• 
  webbym (@mike79mjw) reported 53 minutes ago from Watton, England

  @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

• 
  Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported 53 minutes ago from Watton, England

  If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards

• 
  Mary brind (@brind_mary) reported 58 minutes ago from Bury St. Edmunds, England

  @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

• 
  anfo (@acetuk) reported 59 minutes ago from Thetford, England

  @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

• 
  Matt Stannard (@mattstannard) reported 59 minutes ago from Red Lodge, England

  @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Palmer (@leexpalmer1) reported 7 minutes ago

  @SkyHelpTeam are there issues with broadband? Dropping in and out all day and diagnostic keeps going in a loop

• 
  Robbie 1960 (@Robbie19603) reported 9 minutes ago

  @B_ryanw @MichaelBensonn @SkySports Exactly we all have , plus we have the benefit in watching back in slow motion, I didn't notice the Elbow at the time dud you ?

• 
  Darren Pearson (@dazpeo) reported 10 minutes ago

  @SkyHelpTeam Never been any offers of any sort on hdr box

• 
  Amy Ebblewhite (@amyebblewhite) reported 10 minutes ago

  @SkyHelpTeam urgent help required regarding refund. This has supposedly been released by Sky 9 days ago however has not reached the bank.

• 
  Kylie Collins (@Kylie613) reported 14 minutes ago

  @SkyHelpTeam It’s a problem activating it. But engineer pulled all cables out so can’t do any type of broadband now other than wait for fibre. Last heard monday 23rd Jan which was not an update just telling us another date of 1st feb for another update? Not good enough.

• 
  Claire Burden (@notaburden) reported 17 minutes ago

  @SkyHelpTeam we can’t seem to get through to customer service. Our bill just went sky high! No pun intended!

• 
  Steve Fearon - Inside Left (@InsideLeftUk) reported 18 minutes ago

  @SkyHelpTeam it's Friday evening and my sky broadband has gone down for the second time today. The app claims there is no outage and yet the only non green light on the router is the Internet one, which is orange. What's happening exactly?

• 
  hannah✌️ (@Hannah_Evans24) reported 20 minutes ago

  @SkyHelpTeam Hi Sky, new customer here trying to get hold of someone as not able to get the deal we keep requesting?

• 
  🎮Richard Butler🎮 (@butler1985) reported 24 minutes ago

  @SkyHelpTeam YouTube not working on sky glass please can you let me know what the issue is please

• 
  Rhys Hinsley (@Rhyshinsleyblah) reported 24 minutes ago

  @SkyHelpTeam hi, I’m trying to redeem a free film on Sky store for being a VIP and it won’t deduct the costs as I go through to do it, could you help me?