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Sky Outage Report in Thetford, Norfolk, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Thetford come from postal codes IP24 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Sky

Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Thetford, England

The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds, and Brandon.

CityProblem TypeReport Time
Thetford Internet 12 days ago
Bury St Edmunds Internet 22 days ago
Thetford TV 25 days ago
Thetford TV 1 month ago
Thetford TV 2 months ago
Bury St Edmunds Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • brind_mary
    Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • mike79mjw
    webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • davidccrown
    david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards

  • winebuffer
    Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • KingSkaMartyn
    Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • DaviesRob1981
    Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • acetuk
    anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • cla1r3_b3ar
     Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • Dalts72
    Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • jj_jacq
    JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • BenMannion0109
    Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ezenwamadu
    Ezenwamadu Munonye (@Ezenwamadu) reported

    @SkySportsPL @SkySports @premierleague need to fix VAR to be honest. This is not how other leagues use VAR. Very poor officiating. How can a striker be in front of defender and VAR ruled it offside. VAR officials are spoiling the beautiful game.

  • xsamuelking
    SAMUEL. (@xsamuelking) reported

    @SkySportsPL @SkySports The Premier league sucks

  • moomoo_captain
    Steven (@moomoo_captain) reported

    @Randyoooooooo @SkySportsPL @SkySports That's never been offside in the history of football

  • MissKerryDiva
    Kerry N (@MissKerryDiva) reported

    @SkySportsPL @SkySports Atleast VAR is consistence in making crap decisions 👏🏾👏🏾👏🏾

  • URD00MED
    ▪️URD⨂⨂MED▪️ (@URD00MED) reported

    @SkySportsPL @SkySports Hmm another Craig Pawson referee team...The offside rule is pants and everyone knows it. How can a player try and adjust his position if he has to account for millimetres? The stupid margins have been put there to justify the usage of VAR and it's still getting sorely abused!

  • redsnow39
    kenneth wright (@redsnow39) reported

    @SkySportsPL @SkySports stupid

  • DocHawkes
    Roger Hawkes (@DocHawkes) reported

    On holiday in UK but @skytv fail to sort out why I cannot see any @SkySports on Sky Go! 6 months since first reported!

  • DankennedyAFC
    Dan Kennedy (@DankennedyAFC) reported

    @SkySportsPL @SkySports No such thing as being level anymore is there 😴 only PGMOL can turn a tool designed to help referee’s into a complete car crash.

  • Savagesheff2
    Ryan Savage (@Savagesheff2) reported

    @SkySportsPL @SkySports Premier league football is ruined, var, the offside rule, its all a shambles, some very bad decisions this season and last have cost teams points, what a joke

  • TracyCoulson1
    Tracy Coulson (@TracyCoulson1) reported from Irvine, Scotland

    How bad are @SkySports pay all year for the football & today they put the Rangers & Celtic game on a channel iv never heard of & want us to pay #naughty @SkySports