Sky Outage Report in Thetford, Norfolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thetford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
Phone | |
| Bury St Edmunds |
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| Bury St Edmunds |
Internet | |
| Thetford |
Phone | |
| Brandon |
Internet | |
| Thetford |
Phone |
Community Discussion
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Sky Issues Reports Near Thetford, England
Latest outage, problems and issue reports in Thetford and nearby locations:
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Phillipa Murfitt
(@PipMurfitt) reported
from
Bury St. Edmunds, England
@claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Claire
(@claireleannexo) reported
from
Bury St. Edmunds, England
@SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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david crown
(@davidccrown) reported
from
Attleborough, England
@SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Dan Barrett
(@_DanBarrett_) reported
from
Stanton, England
Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Rose
(@juliearose) reported
@SkyHelpTeam For 2 wks Chicago PD has no picture after the 1st ad! Despite the reassurance that the team is ‘working’ on it, there hasn’t been a resolution Ep5 is still not fixed & no doubt Ep6 will remain unwatchable for time immemorial What is this mythical team actually doing?
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depressed united and knicks fan
(@theylovecart) reported
@WildFootyLs @r1medi Read what I said again If he parody SkySports then the tweets need to be believable from a SkySports account. Sky Sports wouldn't tweet about Sanchos IG following BR isn't bad but still not as believable. Centel works cause NBACentral isn't some OFFICIAL media page.
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celia farrow
(@celiafleur) reported
@SkyHelpTeam yesterday I spent30 minutes on a call with so called customerservice as my vue codes for June have gone from the app. I asked for them to be emailed to me they said yes .wrll surprise they haven't been . Rubbish service from SKY
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Joao
(@DCJM14) reported
Hi @SkyUK why is 3G still a thing in 2025? The internet service is really poor whenever I’m on the trains or buses I still get 3G! Please sort it out!
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Jackie Petford
(@jackie_petford) reported
@SkyHelpTeam Where do I go to get progress with my Mam’s mobile. Been off since 29th May, new SIM, won’t activate, 4 phone calls to customer services and still no service! disgraceful service - HELP!! @SkyHelpTeam
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Rick Glaser
(@RealRickGlaser1) reported
Ben Shalom owner of Boxxer, a guy that is very selective in returning emails. Maybe if he had returned mine, he'd still have a very big network deal to look forward to. #SkySports #UK #Boxing
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Leanne Grant
(@LeaHollingworth) reported
@SkyHelpTeam 2nd sky glass broken - won't pick up WiFi. Accessibility customer, apparently the only resolution is to trawl an ethernet across the floor ( I have mobility issues ). Disgusting and lack of disability awareness from you today.
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CHRIS (VERITASERUMUK)
(@VeritaserumukT) reported
Lightning has struck my house, causing my WiFi modem to have sparks fly out of it. I now have no broadband or phone line. @SkyHelpTeam, please help.
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Nigel Palmer
(@NigelPalmer111) reported
@DeadlineDayLive @SkySports If I were Thomas Frank I'd stay away from spurs it's a poisoned chalice. String of good managers damaged, Antonio Conte, Nuno Espirito Santo, Pochettino. Ange Postecoglou wins a trophy and his gone too. Spurs fans are never happy, Daniel Levy does everything he can to destroy.
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Gino77
(@NfelKckyildiz1) reported
@DeadlineDayLive @SkySports I really hope he doesn't take that move, Spurs will eat him in 3 months, and he needs stability, security, and time . Nothing he will find in that freakhouse