Sky

Sky Outage Report in Thetford, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thetford, Norfolk, England 11/19/2025 08:20

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Thetford, Norfolk, England

The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford and Brandon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomThetford Phone
United KingdomBrandon Internet
United KingdomThetford Phone
United KingdomThetford Internet
United KingdomThetford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thetford, England

Latest outage, problems and issue reports in Thetford and nearby locations:

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡

  • BenMannion0109 Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    @SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • KingSkaMartyn Martyn Greenwood 2️⃣2️⃣ (@KingSkaMartyn) reported from Watton, England

    If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • mike79mjw webbym (@mike79mjw) reported from Watton, England

    @rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now

  • _DanBarrett_ Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

  • PipMurfitt Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England

    @claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • davidccrown david crown (@davidccrown) reported from Attleborough, England

    @SkyHelpTeam Hi need help to renew my contract after 4hours and different phone numbers all I get is automated message

  • claireleannexo Claire (@claireleannexo) reported from Bury St. Edmunds, England

    @SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TLeighton83 Tom Leighton (@TLeighton83) reported

    @SkyHelpTeam any update on the sky broadband outage in CF31 area? Its been down since about 8pm last night. Do we get compensation for the outage and not being able to use the service we pay for?

  • jkooktho Zu (@jkooktho) reported

    @SkyHelpTeam fix my internet asap

  • m0on1ightt faye (@m0on1ightt) reported

    @SkyUK IT HAS BEEN DOWN FOR LIKE 8 HOURS NOW MY DOCTOR SAID IF IT DOESNT GO BACK ON THEN I HAVE 1 HOUR TO LIVE

  • VickyRees43 vicky rees (@VickyRees43) reported

    @SkyHelpTeam Shocking tweet considering the massive outage your customers are experiencing! Just provide an update, not patronising tweets.

  • swanseatyke Andy (@swanseatyke) reported

    @SkyHelpTeam Have you tried Turing it off/on again? Maybe you’d like to tell us the latest programs we can’t currently watch as the internet provided by your company is down? Absolute shambles again from Sky and broadband.

  • LYN155 LYN DAVIES (@LYN155) reported

    @SkyHelpTeam Work from home and no service, you gonna pay my wages?

  • krismwilliams_ KRIS (@krismwilliams_) reported

    .@SkyHelpTeam - customer services say they don’t know what the issue is, or when they expect it to be resolved. And still no communication from you by email/app. Just great 👍

  • charli_bascombe Charlotte (@charli_bascombe) reported

    @SkyHelpTeam Please could you provide us with a service update on your broadband? Thousands of people must be affected by this. Down detector lit up like a Christmas tree 🎄

  • 1chrischant Christopher Chant (@1chrischant) reported

    @SkyHelpTeam Nice to know! NOT, working from home! NOT, update on our broadband would be more useful where is our support.

  • Lenina83 Lenina Hayward (@Lenina83) reported

    @SkyHelpTeam Why is Sky Broadband so sketchy across South Wales? Is there a problem we are not aware of and how long will it take to fix?