Sky Outage Report in Brandon, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brandon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brandon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Brandon, Suffolk, England
The most recent Sky outage reports came from the following cities: Thetford and Brandon.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Brandon |
Internet | |
| Thetford |
Phone | |
| Downham Market |
TV | |
| Thetford |
Internet | |
| Thetford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brandon, England
Latest outage, problems and issue reports in Brandon and nearby locations:
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
If @SkySports continue to report wrong facts in games regarding @LUFC then I shall cancel my tv and mobile contracts. Blatant penalty and red card my arse. #bullshit #cheatingbastards
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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Mark Toole
(@Markt_87) reported
from
Wimbotsham, England
@SkyHelpTeam another poor customer service experience for a loyal customer. On going broadband issues, three calls all over 30mins on hold each time with three different answers and no call back as promised! Need this resolved ASAP or will be moving to @bt_uk
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
Been on hold with @SkyUK for over an hour now. This is the 3rd time I’ve rang them to sort out issues with my account and tv service. Very tempted to cancel for good if they can’t sort my bill out this time 😡
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Dan Barrett
(@_DanBarrett_) reported
from
Stanton, England
Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Ben
(@BenMannion0109) reported
from
Thetford, England
@SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..
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webbym
(@mike79mjw) reported
from
Watton, England
@rickwookie @McDronieG @SkyUK Mine has been fine verry rare I get a problem am on my second box as I did get sky q when it verry first came out and would get mega hot but now power surply is not in the box now
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Noble
(@NobleGavinMr) reported
@SkyHelpTeam I am a Diamond VIP member (22 years), but have not yet had an email about Sky Glass. Not overly impressed given they were being sent out from 18 October. Ten days on, still waiting. So much for long service being rewarded.
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Emma Bishop
(@EmmaLeBish) reported
@SkyHelpTeam I have, they are refusing to help me.
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Haitch7
(@Haitch7) reported
@SkyHelpTeam could you help regarding changing the subscription for my mother. She wants to cancel the sky sports as sadly my dad died recently. I can’t see a way to do it online. Can you give me a phone number ?
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Ⓜⓤⓛⓣⓘ ②①
(@PAGIE03) reported
@SkyHelpTeam @Emmielou25 This is definitely a sky issue as I have the same. Can you advise here too 👍
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Kittyxox
(@Kittypixie06) reported
@SkyHelpTeam please can I talk to a human please. I can’t link my sky mobile to my sky account and your website never loads for me.
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Will
(@gingeinthecity) reported
@skytv @SkyUK can you help? I have cancelled my service - can you please send me a box to return my equipment. I don’t mind paying the month notice , which I have given, but either you have a daft process or I spoke to an idiot. I went the packaging sent now not in 4 weeks time.
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Spect0rs
(@Spect0rs) reported
@SkyHelpTeam promised updates throughout the day on the status of sorting my sky glass issue - not one update received after the one at 9am just stating the issue had been raised. What a joke! Not to mention, it’s a potential GDPR issue….!
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Manus mc callion
(@manus37) reported
@SkyUK no one asked and sky doesnt listen...still waiting for paramount+, hulu, peacock, hbomax, and tons of other streaming services on normal sky services to make up for the awful garbage on at the moment..the last time married with children was last shown here was 20 years ago
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Andrew Williams
(@apwilliamstech) reported
@THogwood @SkyUK Eh? Nobody is forced to buy into this. It’s TV as a service. From the reviews I’ve read, the device you get is very capable and not some cheapo unit you’d be disappointed with.
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Jo
(@jojodock25) reported
@SkyUK no network connection now coming up to 24 hours, please sort