Sky Outage Report in Great Barton, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Great Barton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Great Barton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Great Barton, Suffolk, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
TV | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Thetford |
Internet | |
| Thetford |
TV | |
| Thetford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Great Barton, England
Latest outage, problems and issue reports in Great Barton and nearby locations:
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcIles A one off tax on PL clubs and payroll tax on their players, plus Skysports profits to be distributed down the pyramid would be a start - but guess what, big 6 will threaten breakaway.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Adrian Chaplin
(@adiechaplin) reported
from
Stowmarket, England
Poor @SkySports there best commentator Ian Darke buggered off to BT they they got left with Martin Tyler …..
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terence davies 🇺🇦
(@megapixel13) reported
from
Stowmarket, England
@SkyHelpTeam Dear Sky . The elephant in the room . The circle of doom. Paramount+ error messages and we'll be back soon . We're working on it . I was so pleased as it is an extra for Sky cinema subscribers . Do I have to keep trying ? Or wait for a solution ?
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Philip Shortland
(@PhilipShortland) reported
from
Stowmarket, England
@MarcOPolosBeard @SkySports @premierleague Problem is Dave, they already have my cash.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Smith
(@SmithyBreakdown) reported
@SkyHelpTeam is there an issue with your broadband in the Ox14 area?
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Blessings
(@ohBlessedB) reported
@SkyHelpTeam So I sent an email complaint as advised previously, thats also gone unanswered
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Blessings
(@ohBlessedB) reported
@SkyHelpTeam So until then my job and my children's school work has to be put on hold, I suppose! Regardless if I'm paying for a service that has been god awful for well over a month ... thank you so much Sky, very considerate of you to let me know they will answer as soon as they can!
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Darryl Mansell
(@DarrylMansell) reported
@SkyHelpTeam morning. I'm having issues having sky Q set up in communal flats. Would it be possible to have sky+ set up instead. Engineer been and said there are major problems.
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Tony Wesson 🐝💯
(@tonywesson) reported
@SkySports Oh damn, I have to comb the dog’s hair
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Jezy | Techsimplified
(@JezyTech) reported
@SkyHelpTeam It’s fixed not. It was a small isolated issue where the power grid cut power to the cabinet so was down for like 2 hrs as new estates going up around me
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Ma93
(@Mark80679424) reported
@SkySports Wolves are in a relegation scrap, continually got g a goal down is ripping confidence apart. Need to go back to 5 at the back and stop conceding sloppy goals, will be boring to watch but who cares.
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Ｓｔｕ
(@StuWorkman) reported
@SkyHelpTeam do you offer TV only packages? I’ve got @HyperopticCS internet installed today because Sky Broadband in my building was ridiculously slow and my router only supported 2 devices reliably 🐌📠 plan is to either switch to only TV or 👋🏻👋🏻
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Gemma
(@fmbxgemx) reported
@SkyHelpTeam someone has just called me from Sky to say they is an issue with our broadband and they want to deal with the matter on the phone... is this right? Number showing is 01161721628?
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NATALIE SHEPHERD
(@MISSNSHEP) reported
@Dean62772558 @JodieMarsh @SkyHelpTeam Look I’m happy that it works for you maybe it’s a faulty box who knows but I definitely know how to work sky q and mine doesn’t plus I know of a few people with same problem so with respect you’re talking rubbish also