Sky Outage Report in Caldecote, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldecote, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caldecote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Caldecote, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Biggleswade, Cambridge, Saint Neots, Huntingdon, Royston and Potton.
| City | Problem Type | Report Time |
|---|---|---|
 Biggleswade |
TV | |
| Cambridge |
TV | |
| Cambridge |
TV | |
| Saint Neots |
TV | |
| Cambridge |
Internet | |
| Biggleswade |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caldecote, England
Latest outage, problems and issue reports in Caldecote and nearby locations:
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Fergs
(@fergal_77) reported
from
Potton, England
@SkyHelpTeam we want to change our address on our account (we moved 5 years ago) as you have it incorrect despite sending out an engineer when we moved. Please help as your automated phone service is useless and apparently all ‘real’ people are currently furloughed!!!
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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Sam Richards
(@samdrichards) reported
from
Biggleswade, England
@SkyHelpTeam Guys, I have signed up for broadband at my new home after not being with sky, but the login keeps bringing up my old account information which has closed. Can someone rectify as I can’t see my bills and my information about my address has changed.
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Steve Lloyd
(@lloydy273) reported
from
Brampton, England
@SkyHelpTeam Hi Sky,it was a little temperamental this morning but eventually seemed to work fine & agree it appears that last nights issue has been resolved. I haven’t been using the tv this evening so can’t comment on any further issues but will advise accordingly if I encounter any. Cheers
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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David Shaw
(@davidbshaw) reported
from
Huntingdon, England
@SkyHelpTeam hi, I am having problems with sky talk shield not working correctly, just sent a private message, please could you help?
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Carl Arrowsmith
(@Carlos_1982) reported
from
Langford, England
Bring back Daniel Mann to the Football League, this commentary is terrible #EFL @SkySports @EFL
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Adam Hanley
(@Adam_Hanley_) reported
from
Saint Neots, England
Having recently upgraded to sky Q with @SkyUK I’m shocked how poor it is, for me it’s a massive backwards step! The menus are confusing and the recordings have no order what so ever! And don’t get me started on them charging £14.99 for the premiership games! 😡
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Sam Butler Spelzini
(@butlerspelzini) reported
from
Brampton, England
@steveelsom1 @SkySports Terrible 🙈 I did hear there was a melee/coming together earlier.. only 5 though so nothing to worry about
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Matt Jamison
(@jamisonmatt) reported
from
Godmanchester, England
Hey @SkyHelpTeam can you help? Sky man came Friday and installed sky cube. However, broadband still not working. Any tips?
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Matt Jamison
(@jamisonmatt) reported
from
Godmanchester, England
@SkyHelpTeam Thank you for pointing me in the right direction. Though I can see that the order has been put back by 6 days. Slighly annoying as no one thought to keep the customer informed here.
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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*Steve Jeffs
(@Stevejeffs21) reported
from
Houghton, England
@GSarRoar @SkySportsPL @SkySports Now now, jealousy will get you nowhere mate. Agree about Tyler though, terrible commentator, need to bin him off now #champions 🔴🔴🔴🔴🔴
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Neil Parker
(@parker_64) reported
from
Huntingdon, England
No more @premierleague fixtures for me, I do not go very often, but never again. Looks like I will be visiting @theposhofficial & controversially @CambridgeUtdFC along with our local teams for my football fix. @SkySports cancelled, WTF are the clubs and players up to! #Disgrace
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Miss A
(@MissA30118639) reported
@Elliotd25851456 @MaloneyFabian @SkyHelpTeam Not working in Ammanford either
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Zoe Spoor
(@zoespoor) reported
Between @SkyUK (who I’m currently in the process of leaving anyway due to shocking service and signal) and @O2 my day is screwed!
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Sue Tilden
(@SueTilden) reported
@SkyHelpTeam Can you tell me when our broadband will be back and when I use my 4g data, it is so so slow!
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Graham Woolford
(@GrahamWoolford) reported
Can't believe #Sky #SkyWiFi #SkyBroadband is not trending when its been down since 7pm last night in the South East with no update or expectation of fix @SkyHelpTeam
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Alan
(@wired2thebrink) reported
@matty_odonoghue Other issue is Sky equipment is set up so broadband dies you own WiFi dies. So my Disabled Wife unable to use voice control lights,or adjust heating on her support bed or the hive heating. Yes you can't get online but WiFi should stay up for these inhome devices. @SkyHelpTeam
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jo
(@jo87932025) reported
@SkyHelpTeam what time scale is expected to reinstate services to the South East? What compensation will be offered for those who have been without services for in excess of 12 hours? This seems like very poor service from Sky 1/?
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Klaire
(@kassie_linn3) reported
@SkyHelpTeam still down in cardiff/barry. Do you know when it’ll be back up or are you just going to respond with soon..
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furiouskitten
(@AutoWhiteBalanc) reported
@SkyHelpTeam @ShannonJaye_ Please stop spamming with this message. If it’s a national outage all the line testing in the world isn’t gonna help is it?
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JODY
(@JODYALLEYCAT) reported
@SkyHelpTeam any news on the broadband outage? It's been over 15 hours and a lot of people work from home @BBCNews
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Christian Lewis
(@cdlewis4) reported
@SkyHelpTeam Maybe you should elaborate further on what the issue is and how much longer it is likely to be down for, there’s a lot of angry customers out there. Where do I stand if I want to move to a different broadband supplier even though I’m mid contract with sky ?