Sky Outage Report in Caldecote, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldecote, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caldecote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Caldecote, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Huntingdon, Saint Neots, Cambridge and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
||
| Saint Neots |
Phone | |
| Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Huntingdon |
Internet | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caldecote, England
Latest outage, problems and issue reports in Caldecote and nearby locations:
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Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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Bro's and Birdies
(@BirdiesBro) reported
from
Caldecote, England
@GavHugh86 @mrewanmurray @SkySports Ive drawn a terrible lie mate !
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David Shaw
(@davidbshaw) reported
from
Huntingdon, England
@SkyHelpTeam hi, I am having problems with sky talk shield not working correctly, just sent a private message, please could you help?
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Daniel Edwards 💙
(@DanEds4) reported
from
Godmanchester, England
Never a penalty?! What happened to clear and obvious error?! Joke #ARSAVL #SkySports
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Carl Arrowsmith
(@Carlos_1982) reported
from
Langford, England
@SkySports This is so bad from Pirelli
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Katie Thomas
(@kathomasuk) reported
from
Sandy, England
@SkyHelpTeam any idea when broadband service will be restored in SG19 please? Been out since around 10pm last night and status page keep saying will be fixed in 2 hours
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Cdograyan
(@CeyhunDograyan) reported
from
Royston, England
@Jezzy1973 @SkyHelpTeam Having the same issue, no internet access for more than 2 hours.
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@Jezzy1973 @SkyHelpTeam I’ve just phoned and the issue is known and being attended to. Although worst case, could be down for 2 days!! 👍🏻
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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Adam Hanley
(@Adam_Hanley_) reported
from
Saint Neots, England
Having recently upgraded to sky Q with @SkyUK I’m shocked how poor it is, for me it’s a massive backwards step! The menus are confusing and the recordings have no order what so ever! And don’t get me started on them charging £14.99 for the premiership games! 😡
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Wozz422
(@wozz422) reported
from
Waterbeach, England
@SkySports hang your heads in shame. No live premiership game at 2pm because women’s FA Cup game is kicking off? Why can’t you put it on and let the subscription payer decide what they want to watch? Disgraceful decision
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@SkyHelpTeam Hi Liam, is there any further information for SG8 at all? I phoned earlier with little information available, other than it could take 2 days. It’s been down since around 9am and is still not back up. The online service checker is still showing the same “couple of hours” message
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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Adrian Carpenter
(@fizzyade) reported
from
Hilton, England
@SkyHelpTeam That’s missing the point. You are harassing ex customers, I’m staggered that after a year of constant calls, sometimes twice a day, your company thinks this is acceptable behaviour. If a customer doesn’t answer any calls after a month, remove them.
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Vic Brown
(@Vic_C_Brown) reported
from
Gamlingay, England
@SkyHelpTeam My Sky+ apps have stopped working fully on both of my android devices (phone and tablet). No TV Guide, Search, Movies, Catch up etc The only function that works is the connection to the planner on my Sky box. Is this a problem that you are aware of and how do I fix?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@4it) reported
@SkyHelpTeam That is a very heavy handed way to treat a customer, under 24 hours, 2 hours and a text message is a little much. Talking about cancelling within 24 hours of the direct debit being canclled it quite a strong way to treat a customer.
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Andi
(@trotty100) reported
@SkyHelpTeam @skytv after 23 years I’ve just had the worst customer experience ever with your company, 2 calls separate to your awful Indian call centres and no further forward with my query.
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Rebecca
(@RebeccaRowds) reported
@MartinSLewis @bbc5live Sky were unbelievably good to me when I called @SkyHelpTeam to cancel sky sports post-divorce. The lovely lady on the phone cancelled it despite me still being in contract and, without me asking, cut my bills in half for the next 12 months.
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Paul
(@8gzd8k76nM) reported
@christiand4747 @SkyHelpTeam How long have you had no satellite signal for?
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Andi
(@trotty100) reported
@SkyHelpTeam @skytv after 23 years I’ve just had the worst customer experience ever with your company, 2 separate calls to your awful Indian call centres and no further forward with my query!
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Chaos Muffin
(@muffin_chaos) reported
@SkyHelpTeam No internet all day. Voice light on router is yellow. Used your online service checker and it said we were back online but we're not, no change at all.
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Paul
(@8gzd8k76nM) reported
@ThomasKirk93 @SkyUK You’ve been a Sky customer for years yet have seemingly never had a price increase even though they happen every year and are stated in the contract you agreed to? Muppet
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LauRa Bissett
(@looby2289) reported
@SkyUK is there quality issues with HD channels lately? The picture isn’t as clear as previously the last week. Appear to look like SD
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Bob Carvell
(@boblcfc1) reported
@virginmedia absolutely shocking service. On hold over an hour and person hangs up. Ring back and put back in the queue. Can’t wait to go back to @SkyHelpTeam as soon as I can cancel my contract.
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Kev G
(@Kev80Lpool) reported
@SkyHelpTeam Hi, I wanted to remove Sky cinema from my tv package but seems the only way suggested on the app is calling which I’d prefer not to do, can you help please?