Sky Outage Report in Caldecote, Cambridgeshire, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Caldecote, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caldecote, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Caldecote, England
The most recent Sky outage reports came from the following cities: Royston, Huntingdon, Cambridge, and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 4 days ago |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
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TV | 2 months ago |
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2 months ago | |
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Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caldecote, England
Latest outage, problems and issue reports in Caldecote and nearby locations:
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Carl Arrowsmith (@Carlos_1982) reported from Langford, EnglandBring back Daniel Mann to the Football League, this commentary is terrible #EFL @SkySports @EFL
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*Steve Jeffs (@Stevejeffs21) reported from Houghton, England@GSarRoar @SkySportsPL @SkySports Now now, jealousy will get you nowhere mate. Agree about Tyler though, terrible commentator, need to bin him off now #champions 🔴🔴🔴🔴🔴
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Steve Lloyd (@lloydy273) reported from Brampton, England@SkyHelpTeam Hi Sky,it was a little temperamental this morning but eventually seemed to work fine & agree it appears that last nights issue has been resolved. I haven’t been using the tv this evening so can’t comment on any further issues but will advise accordingly if I encounter any. Cheers
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Fergs (@fergal_77) reported from Potton, England@SkyHelpTeam we want to change our address on our account (we moved 5 years ago) as you have it incorrect despite sending out an engineer when we moved. Please help as your automated phone service is useless and apparently all ‘real’ people are currently furloughed!!!
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Thomas Smith (@HertsTom73) reported from Royston, England@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Tanya Mcdonald (@tanyamc) reported from Fenstanton, England@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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Sam Butler Spelzini (@butlerspelzini) reported from Brampton, England@steveelsom1 @SkySports Terrible 🙈 I did hear there was a melee/coming together earlier.. only 5 though so nothing to worry about
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S.... (@warriordotcom) reported from Cambridgeshire, EnglandAny help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Matt Jamison (@jamisonmatt) reported from Godmanchester, England@SkyHelpTeam Thank you for pointing me in the right direction. Though I can see that the order has been put back by 6 days. Slighly annoying as no one thought to keep the customer informed here.
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Tim Andrews (@TimtheRed54) reported from Fulbourn, England@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Adam Hanley (@Adam_Hanley_) reported from Saint Neots, EnglandHaving recently upgraded to sky Q with @SkyUK I’m shocked how poor it is, for me it’s a massive backwards step! The menus are confusing and the recordings have no order what so ever! And don’t get me started on them charging £14.99 for the premiership games! 😡
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Vic Brown (@Vic_C_Brown) reported from Gamlingay, England@SkyHelpTeam My Sky+ apps have stopped working fully on both of my android devices (phone and tablet). No TV Guide, Search, Movies, Catch up etc The only function that works is the connection to the planner on my Sky box. Is this a problem that you are aware of and how do I fix?
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Michael Curtis (@bazcurtis) reported from Royston, England@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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threestain (@threestain) reported from Great Shelford, England@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Matt Jamison (@jamisonmatt) reported from Godmanchester, EnglandHey @SkyHelpTeam can you help? Sky man came Friday and installed sky cube. However, broadband still not working. Any tips?
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Elaine Freeman (@ElaineFTans) reported from Saint Neots, England@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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David Shaw (@davidbshaw) reported from Huntingdon, England@SkyHelpTeam hi, I am having problems with sky talk shield not working correctly, just sent a private message, please could you help?
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S.... (@warriordotcom) reported from Cambridgeshire, England@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mel 🧙♀️🚺🏁🟥 (@FalkirkMel) reported@DozyTheHooseElf @SkyHelpTeam We're in Polmont & ours is out too so I assume it is an area outage
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Nicole Cullen (@nicolecullen___) reported@SkyHelpTeam I am currently awaiting a response for an investigation in regards to a misinformed price for my sky contract. It has been 8 days & no contact. I have chased and nothing. Please help!
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Bleds7 (@BL3DS7) reportedThey really need to give ucl coverage back to skysports or itv. bt sport has the worst commentators 🙄🙄🙄
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Rushton. (@RushtonJack) reported@SkyHelpTeam I’ve had quite a few problems with my service over the last few months and now I’m getting a problem with my mini Q box, I’ve tried to ring but it keeps going off and not letting me get past the first bit, can you help me please?
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CR8856 (@cr8856) reported@SkyHelpTeam @ReeceCawley5 Yes but we need the internet to work to get access to the help section. It's an absolute joke
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Casey🇧🇷6 (@Casey97_) reported@AliCFC29 @manny2808 @SkySports It's happening again and again. The club's need to acknowledge the problem and when they don't, they need to face punishment. It's not one player or one club.
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Chris Lee (@Chris1014Lee) reported@boxingP4Pnews @SkySports Nobody gives a **** what John Fury thinks. He's not involved in anything to do with the fight. He'd be better off keeping his mouth shut.
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Caro Rosso (@Naby_Lass) reported@SkyHelpTeam Yep. Then I called your guys and he said it was a BT problem if it was just channel 414/BT sports 2. Called BT my a/c is fine and they did some checks and it’s definitely a SKY/satellite problem. What now? I’ve missed an entire half of the game!
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Stu (@mancitystu) reported@SkyHelpTeam No!! As stated in the previous tweet, I have spoken to them numerous times to be told that there isn’t an issue. I can assure you that there is!! Your team even told me to spend my own money on a product that should have come with the router?! Even @virginmedia weren’t this bad!!
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I canny handle this no more (@noredCSFC) reported@lewgrainger @SkySports Cause women can't do **** all without some ******** saying dumb ****