Sky Outage Report in Caldecote, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Caldecote, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caldecote and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Caldecote, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Huntingdon, Saint Neots, Cambridge and Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Huntingdon |
||
| Saint Neots |
Phone | |
| Huntingdon |
Internet | |
| Huntingdon |
TV | |
| Huntingdon |
Internet | |
| Cambridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Caldecote, England
Latest outage, problems and issue reports in Caldecote and nearby locations:
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Sam Richards
(@samdrichards) reported
from
Biggleswade, England
@SkyHelpTeam Guys, I have signed up for broadband at my new home after not being with sky, but the login keeps bringing up my old account information which has closed. Can someone rectify as I can’t see my bills and my information about my address has changed.
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Adam Hanley
(@Adam_Hanley_) reported
from
Saint Neots, England
Having recently upgraded to sky Q with @SkyUK I’m shocked how poor it is, for me it’s a massive backwards step! The menus are confusing and the recordings have no order what so ever! And don’t get me started on them charging £14.99 for the premiership games! 😡
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Steve Lloyd
(@lloydy273) reported
from
Brampton, England
@SkyHelpTeam Hi Sky,it was a little temperamental this morning but eventually seemed to work fine & agree it appears that last nights issue has been resolved. I haven’t been using the tv this evening so can’t comment on any further issues but will advise accordingly if I encounter any. Cheers
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Matt Jamison
(@jamisonmatt) reported
from
Godmanchester, England
@SkyHelpTeam Thank you for pointing me in the right direction. Though I can see that the order has been put back by 6 days. Slighly annoying as no one thought to keep the customer informed here.
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Neil Parker
(@parker_64) reported
from
Huntingdon, England
No more @premierleague fixtures for me, I do not go very often, but never again. Looks like I will be visiting @theposhofficial & controversially @CambridgeUtdFC along with our local teams for my football fix. @SkySports cancelled, WTF are the clubs and players up to! #Disgrace
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Fergs
(@fergal_77) reported
from
Potton, England
@SkyHelpTeam we want to change our address on our account (we moved 5 years ago) as you have it incorrect despite sending out an engineer when we moved. Please help as your automated phone service is useless and apparently all ‘real’ people are currently furloughed!!!
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Matt Jamison
(@jamisonmatt) reported
from
Godmanchester, England
Hey @SkyHelpTeam can you help? Sky man came Friday and installed sky cube. However, broadband still not working. Any tips?
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Elaine Freeman
(@ElaineFTans) reported
from
Saint Neots, England
@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS
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David Shaw
(@davidbshaw) reported
from
Huntingdon, England
@SkyHelpTeam hi, I am having problems with sky talk shield not working correctly, just sent a private message, please could you help?
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Carl Arrowsmith
(@Carlos_1982) reported
from
Langford, England
Bring back Daniel Mann to the Football League, this commentary is terrible #EFL @SkySports @EFL
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Sam Butler Spelzini
(@butlerspelzini) reported
from
Brampton, England
@steveelsom1 @SkySports Terrible 🙈 I did hear there was a melee/coming together earlier.. only 5 though so nothing to worry about
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*Steve Jeffs
(@Stevejeffs21) reported
from
Houghton, England
@GSarRoar @SkySportsPL @SkySports Now now, jealousy will get you nowhere mate. Agree about Tyler though, terrible commentator, need to bin him off now #champions 🔴🔴🔴🔴🔴
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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haris£/££/
(@haris30467623) reported
@SkyHelpTeam And the usual with sky still not working not surprised to see it’s still not working
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Joe Ellison
(@Joe_Ellison_) reported
@SkyHelpTeam any updates on Walkden internet outage?
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Michael Murphy 🥚
(@MrAlterNation) reported
@SkyHelpTeam Please get the broadband fixed for Walkden and surrounding areas. I am unable to work in my new job because it's been down for nearly 18 hours
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Mick
(@mickjmckay) reported
@SkyHelpTeam Hi - this morning our broadband is still down in M28 (Worsley) and the test connection page still says a ‘couple of hours’ to fix things. That was 3:30pm yesterday. The status page says: no issues in your area. What is the update & when will this be fixed?
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Matthew Hutchings
(@Matthew94026777) reported
@SkyHelpTeam @_SharonHayes Wanna provide an official complaints precluded sky, pretty sure it’s illegal not to provide one when asked. Also what is your policy on reimbursement for 1) no service despite receipt of payment 2) impact to workers.
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mark stuttle
(@penfold242) reported
@willp46 @SkyHelpTeam Ive had the same issue for 24hours in Colchester. There seems to be no one I can actually talk to
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Ian Godfrey
(@ianjgodfrey) reported
@SkyHelpTeam what is actually happening with outage in Walkden please? Unable to work from home since 14.30 yesterday, an "update" at 20.30 saying engineers working on it really not acceptable. You must be able to find out more and give us some indication of expected timescale?
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gabs
(@gabbygallimorex) reported
@SkyHelpTeam Hi, internet has been down since yesterday morning? I’m isolating and need to work from home but not been able to work since yesterday!! When will this be sorted ??? M28 area
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Chris Mitchell
(@ashbourne_ram) reported
@SkyHelpTeam Having “upgraded” from Sky+ to Sky Q we have found the controls and human interface much less intuitive and far too complicated on Sky Q. There must be a more logical way of presenting the information surely? There are technical errors too, with episodes wrongly labelled.
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Simon
(@Neandertha1_Man) reported
@SkyHelpTeam @_SharonHayes Your online service page says there isnt a fault! And has been like that since yesterday at 15:00..