Sky outages and service status in Caldecote, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Sky generated 0 outage signals in the last 24 hours around Caldecote, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, TV, and Phone.
- The most recent signal from this area was received Aug 20, 12:23 AM GMT+1.
- Total Blackout (50%)
- TV (25%)
- Phone (25%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Caldecote, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Caldecote, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 23: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Caldecote, England
The most recent Sky outage reports came from the following cities: Cambridge, Huntingdon, and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
|
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Total Blackout | 4 days ago |
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TV | 4 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Caldecote, England
Latest outage, problems and issue reports in Caldecote and nearby locations:
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Paul Thomson-Clark (@PaulThomsClar) reported from Saint Neots, EnglandOn the phone to @SkyUK to renew my package with them. So far, been cut off twice and not put through to the department we really need to speak to. On hold again now. This is what Sky Diamond VIP service looks like.
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michael (@MOJO_live_music) reported from Cambridgeshire, England@skysports awful commentary tonight man utd v burnley
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Steve Lloyd (@lloydy273) reported from Brampton, England@SkyHelpTeam Hi Sky,it was a little temperamental this morning but eventually seemed to work fine & agree it appears that last nights issue has been resolved. I haven’t been using the tv this evening so can’t comment on any further issues but will advise accordingly if I encounter any. Cheers
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Matt Jamison (@jamisonmatt) reported from Godmanchester, England@SkyHelpTeam Thank you for pointing me in the right direction. Though I can see that the order has been put back by 6 days. Slighly annoying as no one thought to keep the customer informed here.
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JG (@gabb1_g) reported from Brampton, England@SkyHelpTeam Called on Thursday, sky engineer James apparently sorted out my Paramount+ account. Said it would start working after 4 hours. Still not working 🤦
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ruth dean RN (@greeneyes_uk) reported from Cambourne, England@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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Matt Jamison (@jamisonmatt) reported from Godmanchester, EnglandHey @SkyHelpTeam can you help? Sky man came Friday and installed sky cube. However, broadband still not working. Any tips?
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S.... (@warriordotcom) reported from Cambridgeshire, EnglandAny help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Munty (@Liam_safe_hands) reported from Bar Hill, England@virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK
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Ian Brown (@ianbrown1970) reported from Waterbeach, England@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Fergs (@fergal_77) reported from Potton, England@SkyHelpTeam we want to change our address on our account (we moved 5 years ago) as you have it incorrect despite sending out an engineer when we moved. Please help as your automated phone service is useless and apparently all ‘real’ people are currently furloughed!!!
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Robin Gadsby (@robingadsby) reported from Royston, EnglandSky broadband = terrible sick of this had to post @SkyUK
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threestain (@threestain) reported from Great Shelford, England@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Gordon Tant Photo (@125f8) reported from Biggleswade, England@SkyHelpTeam Phone and chat service sucks. Want to cancel while still in cooking off period but you drag it out so much. #fail
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Ben Adams (@TheRealMrAdams) reported from Brampton, England@SkyHelpTeam outrageous customer service today. Spoke to Jordan on your live chat service. Waited 80 mins to get someone available. 3 mins in he says that he's due his lunch break & is off for 30mins!!! Unacceptable. I will be making a formal complaint & leaving Sky 👋
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Mr Boing (@RChurms) reported from Eaton Socon, England@SkyUK customer service is quite impressively bad. Engineer doesn't turn up and then get dumped from one call queue to another. 90 minutes in and no further forward.
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scarlett Shaw (@ScarlettShaw) reportedDo yourself a favour. DO NOT use the one touch switch service with @SkyUK or @virginmedia. Still paying for both for weeks. Virgin continues to bill me despite me having sent back their equipment. The whole thing is a con. Be warned. @Ofcom
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LucasHood92 (@LHood92) reported@TheClubLiveTw @SkySports Psycho with an awful take!
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Wombles Had A Moan (@Womblesmoan) reported@reesefletcher_ @Donsboy1988 @SkySports Maybe Sky should sell to some private investors and then their service would be better and more competitive. All we want is to see success on and off the screen. #contemptforfans #poorcomms #blamingallourproblemsonfanownershipisfun
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Doug Turnbull (@turnbu6000) reported@SkyUK having to delete and reinstall the SkyGo app twice within a fortnight is not what I’d call good customer service - come on man
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Chelsea Gospel (@blueinjil) reported@Blue_Footy @SkySports Those stingy mfs will never pay up.
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The Original John Harris (@originaljohnh) reported.@SkySports you know this dog awful update on your app where you have to click through and scroll to see the scorers. Please bring back the user friendly version that you used to have
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Jo ❯❯❯❯ (@joewalshrocks) reported@Sargy7 @SkyUK I left Sky months ago. I bought an Apple TV box (obviously others are available), changed Internet provider and have never looked back. I'm around £80 a month better off.
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Alex Blanchard (@AlexBlanch1202) reported@footballontnt @David_Ornstein @LiamMacdevitt How is that the caption when 2 pundits said Manzambi ?! As embarrassing as SkySports with this “Top6” bias ****!
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🇬🇧 | 🏴 | VEGAS ₳D₳ Pool (@VEGAS_ADA_Pool) reportedWe're now at a stalement with @skyuk with no solution. I believe, very soon, i.e. days, they're simply going to turn off the copper phone line and giving us no way to contact a guy that just lost his wife and has Alzeheimers! Are they allowed to do this?
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Matt Stephens (@StephensM77WBA) reported@SkyUK broadband deciding to drop out again for no reason, engineer came last week after it being down, made some adjustments then in the middle of a work call it drops out again. Shocking