Sky Outage in Hertfordshire, England

@SkyHelpTeam poor customer service received today

@BKillner I am almost done with top level football.. VAR ruling on hairs breadth offsides, players trying to get each other in trouble, refs worse than Sunday morning, @Skysports @btsportfootball @FA all favouring 1 or 2 teams. leaves a bad taste in the mouth. would rather watch non league

Why is it so hard to find the customer service number for @SkyUK

@SkyHelpTeam @Bearstrader6143 Nothing been posted since 1710 not great customer service or communication for a “help desk”

@Matt5cott @SkySports They are as bad as those 2 clowns of so called centre backs at Arsenal...Sunday was hilarous but not at all unexpected...

@SkyUK can someone please help been on hold to purchasing fo 90 mins and still not picking up to find out where my blu ray I've ordered is

@SkySportsPL @SkySports Stupid blond *******

Anyone wanting @sky don't bother @SkyHelpTeam not only a crap service but they lie through their teeth

Sky Q goes down as per usual Down for 4 days @SkyUK

Aware it’s a first world problem but the penthouse above me decided it was a good idea to cut the @SkyUK satellite wire as it “didn’t fit their flats feng shui” over a week ago and cba to fix it 😡

I can’t believe how awful @SkyUK customer service is. 40 mins on hold and promised a phone call - still waiting 48 hours later!!😤😤 #badcustomerservice

@jackchandler89 @SkyUK You never know what could happen 😄

@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way

******* these three mongs on #skysports sound like they're at a bloody funeral! #LUFC

Love the fact @SkySports still have biased commentators watching these games. Laughable. Never gonna change is it @ColB333 @MattHollywood86 #joke

@SkyUK really are incompetent. And dont get me started on @OpenreachHelp who have failed to turn up to fix my broadband and phone after 10 days!!

What ******** has happened to @SkySports I'm paying my money to watch some spotty little **** play FIFA you are having a ******* laugh what's happened to all the football from Europe this is a joke and you wonder why people stream football you muggy *****

@SkyHelpTeam help! No wifi 24 hiyrs after engineer called 😡😩

Don't worry @SkyHelpTeam I've sussed it out all myself but wish to escalate my complaint (in private !!!)to a higher level now please.

@SkyUK Why am I still waiting an hour after Kieran in your technical team promised to call me to assist with my broadband - and this was in response to a complaint !!! Very pee-poor customer service which you wouldn't get with a competitor !!!! Swift action now required please !

@SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help

@MuhammadZararZ1 @SkyCricket @SkySports Never seen so many cliches used in one paragraph 😂

@jazzanovaboat @SkySports @Aggerscricket Great shout, it’s always slightly delayed so I never bother

@SkyHelpTeam It's quite simple really. I have sent a message to you on your mysky app and if Sky is not working by COB Monday, you can collect your boxes on my pavement. Skyq makes Lotus notes look good!

@SkyUK We’ve been on the phone with you for an hour and you still can’t send an engineer until 20th!!! Can you improve the phone call service if I PM you as this is disgraceful. No TV for a month if we have to wait till then!

@SkyUK still no service on my TV 2 weeks on! Useless!!! Thank god for Smart TV so I’m not missing everything on @LoveIsland

@CNK82 @RickSpur @THFCsince76 @SkySports Agree.. very poor of late.. we've seen the best of him.. now time to sell.

@SkyHelpTeam The solution to having issues with my sky box is ph upgrade to sky Q and pay us more monies. Absolute terrible service!

Actually shocked at how bad @SkyUK customer service is 🤯😤 and all I’m trying todo is join

@prickettboy3 @premierleague The market determines what consumers are willing to pay to watch live football. If the @SkySports price was too high for fewer matches, then presumably customers can cancel.

@SkyHelpTeam @SkyUK - feel so let down by a multi billion pound company who clearly doesn’t care about customer service.

@SkyHelpTeam @SkyUK - just wasted another hour of my life on the phone. Sky do not want to help. Sky do not want to fix my problem. Sky do not care about me, or my 12 years of loyalty. I have been treated appallingly. All I want is for my faulty Sky Q silver box to be replaced..

@SkyHelpTeam I’m aware of this but I didn’t actually go through with the deal, I just had a couple of deals in my basket deciding which was the best one. I closed the tap and never agreed to proceed with anything

It's our Gutter press and TV that give such a false impression of 99% of football fans 😡 @talkSPORT @SkySports @BBCNews @itvnews And by far the worst @TheSun

@SkyUK seriously, you automatic phone system is diabolical! I'm on the verge of cancelling my sky so I never have to speak to it again

@TalkTalk that could help me but hurrah for @SkyUK while I was waiting over an hour to sort it out. Sky contacted TT and now sorted. @TalkTalk nothing but issues recommend to steer clear!

@TalkTalk so frustrated lack of support and service. Customer in cooling of period. Now moving to @SkyUK but @talktalk talking rubbish. Even engineer told me they don’t know what they are going!!!!

Stop cutting to these shit commentators.. so cringy skysports

@SkyHelpTeam bravo for not resolving my issue with fibre had nothing but issues since upgrading and now being told I’ll have to pay to resolve the issue #greatcustomerservice #thanksfornothingsky

Absolutely disgraceful service from @SkyUK honestly can say I will not be recommending to anyone #sky #shambles

I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think

@SkyUK we spent an hour trying to cancel my Nona who is 81 who is in serious pain who has had her house knocked down & she is moving into a flat . The customer services are absolutely terrible , why can't you make an easy process rather than have all these delaying tactics

@SkyHelpTeam Hi, our Broadband has stopped working again, it’s been like this all week now. Thought we resolved it on Saturday but it’s gone again. Was told it was an OpenReach power issue in Enfield.

@SkyHelpTeam Should really make that more clearer when you say never miss a midweek championship game as false advertising

Sick to the death of @SkyUK I have been a customer for nearly 20 years! Since I’ve taken Sky Q have had nothing but issues! New customers get TV’s and I get price increases. 🤬

@SkyUK Nope. Its been awful for ... well. Forever. I should have changed provider rather than renew. Im meant to be getting 67mbs average speed 😭😭😭 do you know how painful it is watching youtube videos in 360p

If that result was arsenal now being hammered.. it would all be about how shit we are and major major crisis.. they would go on and on and on.. @SkySports are shambolic

@SkyHelpTeam Thanks but this seems to be more of a diagnostic tool for whilst the broadband is not working. I don't see where I should go for the intermittency of service.

@SkyHelpTeam Thanks but this seems to be more of a diagnostic tool for whilst the broadband is not working. I don't see where I should go for the indeterminacy of service.

@SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.

@SkyHelpTeam theres no option for recordings on my sky go app but i have multiscreen and im connected to the same wifi network please help

He wasn't and never will be so he should know his role and stay in his place @RPrograis @ammowilliams @EddieHearn @Benji_Billion @MatchroomBoxing #DAZN #O2 #SkySports #PrograisTaylor

@SkyHelpTeam can someone please contact me regarding my broadband. I've been with you for 5 months now and still cant get an internet service. Always having to use my mobile phone data and pay extra charge. Look forward to hearing from you asap. Imran Akhtar - 07531487081

@SkyHelpTeam still nothing from whoever is running the @SkyWitness twitter page. No updates in months. #theyneedtheirP45 they never respond to any messages. When it was called SkyLiving everyone got responded too. And helpful about upcoming shows old and new ones.

@SkyHelpTeam my internet goes down every night at the same time and I’m not the only one it’s so annoying

@SkyHelpTeam for several days few of my SkyQ recording have worked. I get so far into the episode and it stops, saying there's a connectivity issue. It's not my internet. Now it's happening with downloaded episodes as well. We've gone through the help suggestions. It did nothing.

@SkyHelpTeam 1of2: I had this issue in my last property too and I got nowhere. They just tell me the speed of my router which NEVER matches the actual performance of my devices. An advisor ended up giving me discount on my package because the issue wasn’t resolved......

@authorpaulg Never been anything new, has it @SkySports #skytvisfuckingshit

@SkyHelpTeam Yeah, do this all the time. Bored of it now. Pay over £100 a month to have to reset, rejig, and restart everything at least once a day, and no accountability from the service provider. Boring.

@SkyHelpTeam Yes. That's the message we are getting but other people on the area are having the same issue