Sky Outage Report in Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hertfordshire, England
The most recent Sky outage reports came from the following cities: Luton, Hemel Hempstead, Letchworth Garden City, Stevenage, Radlett, Dunstable, Potters Bar, Hatfield, Baldock, Hitchin, Welwyn, Welwyn Garden City, Harpenden, Broxbourne and Flitwick.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
TV | |
| Hemel Hempstead |
Wi-fi | |
| Letchworth Garden City |
Internet | |
| Stevenage |
TV | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
Brand new router from @SkyUK which I didn’t need or ask for (signed new contract). But it has a “wifi guarantee in every room” Internet speed a fifth of what it was and devices over 6 feet away have too weak a signal to even connect to the router.
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Mark
(@Evans1970Mark) reported
from
Hoddesdon, England
@SkyHelpTeam any problems with broadband in the Hoddesdon area? On MySky app I can’t run a broadband test as it shows page not found.
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david marney
(@shaydavefall) reported
from
Caddington, England
@SkyHelpTeam I wanted to send you a message but couldn’t find an email address. I recently called your helpline as my sky minibox wasn’t working. The member of your team resolved my issue with great professionalism and patience. He was a credit to your company #CustomerService
-
James Taylor
(@Jimtails83) reported
from
Stevenage District, England
The new @SkySports App is awful! @LiamLedge lol
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Anyone else having issues with @SkyUK dropping out a lot?
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dubs
(@DubtricksGaming) reported
from
Enfield Lock, England
Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@SkySportsPL @SkySports “That’s why he is deadly” the Sky commentator screams as Vardy scores with a poor penalty....
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Barry Murphy
(@BarryMurphy64) reported
from
Potters Bar, England
@SkyHelpTeam trying to find out when my engineer is supposed to arrive, I have not received any phone call to update. Phone lines not working. Please help thanks
-
Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@HRLambert @SkyUK It didn’t sound optional having the new one (guarantee, technical support being valid, etc)
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Paul Newton
(@pauldgnewton) reported
from
Harpenden, England
@SkySports Absolutely rubbish decision. How do we improve the poor standard of refereeing in PL?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
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Alex Fortune 🇬🇧🏴🏴🇪🇺
(@XandF) reported
from
Hitchin, England
Is all ok? @SkyHelpTeam my box shut down about 9ish and no signs of life despite twice turning off at wall?
-
Dipika Gokani
(@MissDipika89) reported
from
Luton, England
@SkyHelpTeam @SkyUK I have been waiting for a Sky engineer from 8am to 5pm, and nobody has shown up. Spoken to customer services and they have said won’t be able to install until the new year. I’m a new sky customer, what an appalling service. How will this be sorted?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@TheMrJourneyer @Baina_YT @MattyWTF1 Streaming on BT is insanely good, skysports is insanely bad, seriously it's decent
-
Karen Bull
(@karenbull2301) reported
from
Shenley, England
@SkyHelpTeam hi I moved this week. Engineer set up phone. Phone constantly engaged, I have no idea what the number is. I cannot break through you Automated phone barrier to speak to a human. Please help, I need my landline
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Isabella Gaiotto
(@IsabellaGaiotto) reported
from
London Colney, England
@SkyUK don’t want to tell customers the amount of cancellation fees in case of early contract termination!! They will then charge what they want. NO TRANSPARENCY!! They lose a customer over this! Disgusting!! #sky broadband
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@SkyHelpTeam morning, broadband issues in EN11, intermittent, 2 mins working, 2 mins off, etc. Obviously all troubleshooting/diagnostics are useless as it’s sometimes working. Been the case for at least 24 hours, & getting worse (ie, outages more regular). Issues you’re aware of?
-
benji
(@ben_terrett) reported
from
Stevenage District, England
The new @SkySports app for the football is ****. Pass it on
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Mark Graham
(@MarkGra11601194) reported
from
Hertfordshire, England
@SkyHelpTeam #skybroadband is there an issue as cannot get on the net in Hertfordshire #skybroadbanddown
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Philip smith
(@pusersm7255) reported
@SkyHelpTeam Done diagnostic 4 times. Says there's an outage in the area of Scarborough. Has been since this morning. But 4g also poor. Can't really test anything as no 4g and no WiFi. How can I connect?
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Tanya
(@mamabear3088) reported
@SkyHelpTeam I refuse to wait until the 11th jan for someone else to tell me they probably can't fix it! Its not on especially because I will be paying full cost of bill!! Sorry but us long term customers do not get looked after
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tw1ttercr1tter
(@tw1ttercr1tter1) reported
@Egghopper777 @SkySports how rude
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TimLFC
(@yesbobbylad) reported
@SkySports People say horrible things about this city and the rest of the country on tie 3 and 4 maybe you need listen and make your city rates go down
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Mark Exley
(@markexley) reported
@SkyHelpTeam Shame I cant ask "where's my sky equipment disappeared to that I returned using your postal service?"
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Simon Haddock
(@Haddock_Tweets) reported
from
Bradenham, England
@SkyHelpTeam hi, how do I go about booking an engineer to move my dish to a new position? I’m ringing customer services but being redirected online due to priorisation of calls (which is fair enough of course)
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Will Schofield
(@Schofield83Will) reported
@DanielF91812526 @SkySports They play on the same size board against the same players then there's no difference at all, just people making up excuses for them the standard just isn't as good as it used to be, Gary Anderson said he played awful and averaged 96, that says it all for me
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terry carney
(@rhinoatcas) reported
@Jennababes @SkyUK A friend of mine on face book was asking earlier today if internet wifi was down they live in scarbados
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Colin Riley
(@ColinRileyUK) reported
@SkyHelpTeam Sky Q 2T 32b1 and just did a full reset and update to see if this will fix it and still sound from 308 the even the kids channels
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.