Sky outages and service status in Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 13, 8:36 PM GMT+1.
- Internet (50%)
- Wi-fi (18%)
- Phone (18%)
- TV (9%)
- E-mail (5%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent Sky outage reports came from the following cities: Hitchin, Waltham Cross, Luton, Letchworth Garden City, St Albans, Hemel Hempstead, Stevenage, Arlesey, and Potters Bar.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin
|
1 day ago | |
|
Waltham Cross
|
Internet | 1 day ago |
|
Luton
|
Phone | 1 day ago |
|
Letchworth Garden City
|
Phone | 1 day ago |
|
Waltham Cross
|
Phone | 1 day ago |
|
Luton
|
Phone | 1 day ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Dipika Gokani (@MissDipika89) reported from Luton, England@SkyUK we have been a customer of yours for 5 months, upgraded our internet with you, got a mesh system, yet we still have WiFi issues. We have spent an hour a week (20+ hours) with your Customer Service team doing resets. I need WiFi for work! What can you do as this can’t go on
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benji (@ben_terrett) reported from Stevenage District, EnglandThe new @SkySports app for the football is ****. Pass it on
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Martin Watson (@killawat) reported from Luton, EnglandHi @SkyHelpTeam I ordered a new remote control after ours broke last week. Spoke to someone on Sunday who said it was ordered for next day delivery. It's now Thursday and it's still not been delivered. Can you help?
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Adam Foxcroft (@ADFoxcroft) reported from Hoddesdon, England@TomboBrewster @SkyUK It’s a troll, not a bot (I think) As for the HD part, it’s bonkers isn’t it. Although I only care about the total, they make the bills utterly baffling when they are broken down.
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, EnglandEveryone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
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Jason Wollington (@jwollington) reported from Hemel Hempstead, EnglandCome on @SkyUK - your standards for broadcasting are normally amazing but the #HarryPotterQuiz is simply awful. We have a blank screen as video is unsupported - apologies for using an iPad. Not feeling very #skyvip !
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Susana Mourato (@smmour) reported from Bedmond, England@SkyHelpTeam I have no internet in the AL2 area in St Albans. Your service status checker says there is an outage. When will it be resolved?
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ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England@CaptainJTav2 @EmpireFF @SkyHelpTeam I’m not having trouble with mine just everything else
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Martin Watson (@killawat) reported from Luton, England@SkyHelpTeam had a problem with my order. Spoke to someone yesterday. Cancelled old order and created a new one. My sky app is still showing old account number and I can't change this. When will systems update?
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Adam Foxcroft (@ADFoxcroft) reported from Hoddesdon, EnglandBrand new router from @SkyUK which I didn’t need or ask for (signed new contract). But it has a “wifi guarantee in every room” Internet speed a fifth of what it was and devices over 6 feet away have too weak a signal to even connect to the router.
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James Jarvis (@JamesSJarvis) reported from Buntingford, England@SkyHelpTeam my broadband keeps losing connection. I follow all the procedures; I’ve reset my hub, taken out cables & reinserted them, turned hub off and on again. Follow steps for broadband tests/MySky, all useless. No issues in my local area according to my Sky 😡 Please help!
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Gareth Sutton (@teamleader83) reported from Hertfordshire, England@SkyHelpTeam are there any issues with broadband in Hertford area? Dodgy connection for last couple of hours, but no issue with router etc.
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Ian Kenealy (@ianjk23) reported from Broxbourne District, England@Dan_KP Fans haven’t won anything other than empowering @premierleague @SkySports to keep shafting them because they think we want football as it is today. Listen to what John Barnes said this morning. Higher ticket prices and **** kick off times will continue unabated.
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Ellie (@EllieMB1) reported from Broxbourne District, England@virginmedia me wondering if @SkyUK have any offers - been waiting on the line for another hr!!!! Just want my service activated 😱😱
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Mark Graham (@MarkGra11601194) reported from Hertfordshire, England@SkyHelpTeam #skybroadband is there an issue as cannot get on the net in Hertfordshire #skybroadbanddown
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Wyldeman (@wyldeman_MUFC) reported from Hemel Hempstead, England@Eanr @SkySports I couldn’t give a toss who wins. Just noting that Redbull are rattled and not coping with the strain. Max is all over the place in his driving. His penalties aren’t to do with bias. That’s just pathetic and desperate really. He is erratic and needs Horners help and some calm.
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ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England@coxyITFC @SkyHelpTeam Mines been shocking also so slow it’s unreal!
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Karen Bull (@karenbull2301) reported from Shenley, England@SkyHelpTeam hi I moved this week. Engineer set up phone. Phone constantly engaged, I have no idea what the number is. I cannot break through you Automated phone barrier to speak to a human. Please help, I need my landline
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ltfc1885 (@quille_patrick) reported from Luton, EnglandAbsolutely astonishing that @Skyuk have a documentary on ex UK citizens who have joined isis trying to rebuild there lives FFS if I could cancel my contract and walk away I would
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Everything is a lie (@GrahamBlundell2) reported@richiehadley @davidhoyland @SkyHelpTeam It's under TV and show half way down don't know why they moved it here
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CFCSal (@cfcsal94) reported@cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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Jon (@JonJlydiatt) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue with sky a few Months back, what I had to do was sign up under another name(wife) take the broadband deal with tv package(even though we didn’t want it) then I sent back the little tv dongle, and cancel that and just kept the BB, was the only way of doing it
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Dave W (@Sir56ALot) reported@cxdi55 @skytv @SkyHelpTeam I can’t even cancel mine. Been with them 11 years, decided to move away from Sky, but at the last contract renewal they tied me in to the full package until July 2027. 130 quid and there’s nothing on that I want to watch that I can’t get on iPlayer, itvx or netflix
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RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported@SkyHelpTeam is there a problem with the mobile signal or outage as I can't ring my dad on sky network or my mum on @EE and they can't call out to.
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theMatchett (@TheMatchett) reported@SkyHelpTeam can’t make or receive calls on sky mobile help please
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Paul.Keane (@k3ano1) reported@SkySports still employing poor pundits @jobimcanuff7 and Goodman. Fee goes up but the quality goes down. Both reckon that penalty was “close”
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Tom McCarthy (@TomMcCarthy92) reported@cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it
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maiden86 (@ntlufc) reported@SkySports . another old man Aussie coming across for a final big pay deal at hull fc for 1 season It never ends. Cherry-evans is 38-39 years old stopping a possible British player developing in to his position It’s not huge news it’s sad news for young British league players