Sky Outage in Radlett, Hertfordshire, England

Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!

@SkyHelpTeam poor customer service received today

@SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK

@SkyHelpTeam No ******* plans as your internet and phone not working.

@SkyHelpTeam worst Customer service and also broadband and telephone not working, no engineer until Wednesday. Why not have your own engineers instead of openreach.. so pissed off for moving to sky..😡🤬🤬🤬

Can’t believe how @SkyHelpTeam have treated me in the last few weeks.i have been a longtime good customer and this week I explained that I payed my monthly fee they say it got lost in the system I sent prove and after paying 140 quid they’d cut me off #discusing going elsewhere

@SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks

@BKillner I am almost done with top level football.. VAR ruling on hairs breadth offsides, players trying to get each other in trouble, refs worse than Sunday morning, @Skysports @btsportfootball @FA all favouring 1 or 2 teams. leaves a bad taste in the mouth. would rather watch non league

@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.

@SkyHelpTeam @Bearstrader6143 Nothing been posted since 1710 not great customer service or communication for a “help desk”

@Matt5cott @SkySports They are as bad as those 2 clowns of so called centre backs at Arsenal...Sunday was hilarous but not at all unexpected...

@SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!

@SkyUK worst WiFi outchea

@Andy_B1997 @mrpcoIIins @SkyCricket @SkySports Without the 🐐 we were rubbish. Two poor ashes teams tbh. Bowlers even, just smith made the difference.

@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

Sky Q goes down as per usual Down for 4 days @SkyUK

Interesting debate about British Asians not making it in football. My opinion, not enough role models and too many barriers at grassroots including lack of parental support. Top clubs just look at ability, not ethnicity #Skysports #TacklingRacism

Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

Aware it’s a first world problem but the penthouse above me decided it was a good idea to cut the @SkyUK satellite wire as it “didn’t fit their flats feng shui” over a week ago and cba to fix it 😡

@SkyHelpTeam Hey guys. Nothing you can really do as you’ve stopped support for the Mac desktop app...

@Andy_B1997 @SkyCricket @SkySports Hope they drop Paine, more clueless then Kim Hughes, our worst captain ever!

I can’t believe how awful @SkyUK customer service is. 40 mins on hold and promised a phone call - still waiting 48 hours later!!😤😤 #badcustomerservice

@jackchandler89 @SkyUK You never know what could happen 😄

Surely I can’t be the ONLY PERSON who CONSTANTLY has issues with my @SkyHelpTeam @SkyUK

So my Sky Q remote isn’t working @SkyUK and I’ve been on hold twice & the phone keeps hanging up. HELP please 😤

Love the fact @SkySports still have biased commentators watching these games. Laughable. Never gonna change is it @ColB333 @MattHollywood86 #joke

Why ******** is @SkySports looking like @SkySportsNews tonight doing my nut in

@SkyHelpTeam not the greatest service I expected for paying nearly £40 per month for home tel/Broadband, 1mont poor service and it just feels no one is interested in getting it fixed, feel really let down. I am takin service back to EE.

@Godfrapster @SkyUK You need to pick the cancel option ... that’s tends to pick up quicker!

When I see arsenal are apparently signing David luiz tomorrow all I think of is that 7v1 Germany win and how bad he played #afc #TransferNews #SkySports

@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more frequent recently. so sad... 😭😭😭

@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more freqrnt recently. so sad... 😭😭😭

@SkyHelpTeam sky Q has to be the worst service you guys have ever bought out. Even worse than your internet. Never works

@SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse

@SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help

@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

@MuhammadZararZ1 @SkyCricket @SkySports Never seen so many cliches used in one paragraph 😂

@jazzanovaboat @SkySports @Aggerscricket Great shout, it’s always slightly delayed so I never bother

@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

@SkyHelpTeam It's quite simple really. I have sent a message to you on your mysky app and if Sky is not working by COB Monday, you can collect your boxes on my pavement. Skyq makes Lotus notes look good!

@SkyUK We’ve been on the phone with you for an hour and you still can’t send an engineer until 20th!!! Can you improve the phone call service if I PM you as this is disgraceful. No TV for a month if we have to wait till then!

@SkyUK still no service on my TV 2 weeks on! Useless!!! Thank god for Smart TV so I’m not missing everything on @LoveIsland

@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

@SkyUK fix your broadband speed

Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

@SkyHelpTeam the sky box now keeps freezing , the planner wont load at all . yet neither one of these happened before the stupid update

@SkyHelpTeam theres no option for recordings on my sky go app but i have multiscreen and im connected to the same wifi network please help

He wasn't and never will be so he should know his role and stay in his place @RPrograis @ammowilliams @EddieHearn @Benji_Billion @MatchroomBoxing #DAZN #O2 #SkySports #PrograisTaylor

@SkyHelpTeam can someone please contact me regarding my broadband. I've been with you for 5 months now and still cant get an internet service. Always having to use my mobile phone data and pay extra charge. Look forward to hearing from you asap. Imran Akhtar - 07531487081

@SkyHelpTeam still nothing from whoever is running the @SkyWitness twitter page. No updates in months. #theyneedtheirP45 they never respond to any messages. When it was called SkyLiving everyone got responded too. And helpful about upcoming shows old and new ones.

@SkyHelpTeam my internet goes down every night at the same time and I’m not the only one it’s so annoying

@SkyHelpTeam for several days few of my SkyQ recording have worked. I get so far into the episode and it stops, saying there's a connectivity issue. It's not my internet. Now it's happening with downloaded episodes as well. We've gone through the help suggestions. It did nothing.

@SkyHelpTeam 1of2: I had this issue in my last property too and I got nowhere. They just tell me the speed of my router which NEVER matches the actual performance of my devices. An advisor ended up giving me discount on my package because the issue wasn’t resolved......

@authorpaulg Never been anything new, has it @SkySports #skytvisfuckingshit

@SkyHelpTeam Yeah, do this all the time. Bored of it now. Pay over £100 a month to have to reset, rejig, and restart everything at least once a day, and no accountability from the service provider. Boring.