Sky Outage in Berkhamsted, Hertfordshire, England

@AndyWestlake Westy, feel your pain...same for me too @SkyHelpTeam, yesterday (and now but not working!) felt like I wasn’t able to stay connected for longer than 30 mins

@paulmc02 @SkySports **** knows , yeah hearts 4 points from safety with 24 points to play for so every right to be fuming. Guess no way to please all

Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam

@premierleague clubs are willing to 'consider' finishing the league if relegation is cancelled. No problem but only give the bottom 3 parachute payments and TV money that they would get in the @efl. This will give everyone something to play for on @skysports.

Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*

Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff

Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff

@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.

@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.

@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.

***** for stupid questions today come from @BBC @SkyUK @ITV @talkRADIO . Switched off after that. Just cannot be bothered with these stupid questions.

@SkySports @GNev2 Depends who you support. Plenty of media output from @ChelseaFC and @ChelseaFCW 💙

Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!

@SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops

@SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.

@SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.

@SkySports you are still taking money from us for sports channels! Pay this to the football leagues! Then ask all premier league teams to give money to each and every league team below them to help - like 2-3 teams each to help them pay their bills and keep going!

Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports

@stivesposh @danielb0y @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports I will be doing that too, I know it’s controversial but I want to support the local football community, despite the Peterborough and Cambridge rivalry. I will get the first round in 🍻.

Too true @BBC @SkyUK @ITV @Channel4 @channel5_tv . Nothing but crap. Cooking, flog it, antiques, crap reality shows with brainless celebrity luvvies. Absolutely pathetic.

@SkyHelpTeam after all the Hype of launching two new @skytv channels #skynature & #skydocumentaries today.. They appear on channel slots 277 & 279 respectively on @virginmedia , miles down the tv listings after VM moved 7 channels earlier this week. #DampSquid

WALLAHI **** U @SkyUK MAN SAID U CUT MY WIFI AT THIS HOURS SYM

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the skyhub box until it turns red after that you should have the 3 green light back on

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the box until it turns red and when all 3 light on its back working again

@SkyUK I will be calling in the morning to cancel my subscription as I do not want to continue paying money to a company at the head of the #ScumMedia

@SkyUK **** you and your dumb Internet

@SkyUK I keep having problems with my WiFi being connected but nothing is loading, I’ve reset the internet box plenty of times, even at the best of times I’m never getting the connection speeds we were told we’d get, absolute bag of shite would not recommend to anyone

@SkyUK I think all customers should cancel direct debit to sky the might reply

I don’t know if it’s the @GameBattles servers or @SkyUK connection BUT THEY ARE BOTH AWFUL. MY MATES GET INTO THE GAME BEFORE ME!!!

@SkySports If you trying to hide how poor the club have been this season and trying to get away with relegation