Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Watford, Hackney, Bushey, London, Edgware, Hampstead, Harringay, Stanmore, St Albans, Flamstead End, Enfield Town, Northolt, Islington, Barnet and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Internet | |
| Hackney |
Internet | |
| Bushey |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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john parslow
(@hornetboy84) reported
from
Rickmansworth, England
@samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?
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DebsF
(@Debsgf) reported
from
Barnet, England
@SkyHelpTeam hi, I have no broadband connection. Trying to get hold of someone to help is a nightmare!
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David Megicks
(@DavidMegicks) reported
from
Enfield Lock, England
@skytv @SkyHelpTeam match choice not working
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really
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Joel Clements
(@joelclements) reported
from
Redbourn, England
@neyrrxtti @MabundaLinda @SkySports Ah ok so you know where he is all the time.... got it! 👍🏻 I couldn’t give a **** how many likes anything I say gets on any platform I’m not that sad
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!
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It's Just Getting Worse! 🇬🇧🏳️🌈🇪🇺
(@Steve1London) reported
from
Islington, England
God almighty @SkySports who picked #MickMcCarthy as a commentator? He's awful; boring & flat - there MUST be other people available #Brentford #SwanseaCity
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GerryC
(@gerryn19) reported
from
Islington, England
@SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly
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Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!
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🇳🇬 🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@SkyHelpTeam Stop directing me to something that does not work.. I have upgraded my Internet but the problem still persist. Please send an engineer to sort this out. I cannot be paying £92 per month for a service I hardly enjoy. It is a massive rip-off
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Lizee Barry
(@lizeebarry) reported
from
Great Gaddesden, England
@SkyHelpTeam Hi, please can you help ASAP with my DM? I’ve been without internet for 2 weeks now
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It's Just Getting Worse! 🇬🇧🏳️🌈🇪🇺
(@Steve1London) reported
from
Islington, England
God almighty @SkySports who picked #MickMcarthy as a commentator? He's awful; boring & flat - there MUST be other people available #Brentford #SwanseaCity
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Rayner
(@fluffy_1977) reported
@SkyHelpTeam just been holding for 40 mins and been disconnected. Having tried to call back it is now saying you are closed and call tomorrow?! Great service
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Matt 🇬🇧 🇺🇦
(@kilsman_14) reported
@Charl_H79 @SkyHelpTeam 100% right - Sky need to learn a customer loyalty journey ! Customers shouldn’t need to call, it should be automatic and then NOT increased once the deal has been agreed . Customers can’t leave in contract - why should prices go up
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miss mallow 🤑
(@mallowsw0rld) reported
@Simmy41 @WillFleming95 @SkyHelpTeam Yeah I've posted a forum a lot of us are on. It's an issue on their end, been happening for a week now. I've only noticed it since I got back home on Monday. Seems like we'll be waiting a long time for a fix 😒
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💀✍️
(@Simmy41) reported
@WillFleming95 @SkyHelpTeam @mallowsw0rld Same issues for me. Will play adverts but not the show. Have reinstalled it
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Becs
(@beccabumps93) reported
@KarenMc88976645 @SkyHelpTeam Mine is down! I’m in Derry
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Dianne 🇬🇧
(@Dianne1963) reported
@SkyHelpTeam PLEASE PLEASE PLEASE turn off the @BBCiPlayer link on the BBC channels. It is awful to operate and could be resolved, like with @FreeviewTV by using a coloured button instead of "select" or backup. My marriage depends on this being fixed!! HELP!!
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David Bell
(@davidmbell) reported
@SkyHelpTeam are you having issues with @Channel4 listings on SkyHD boxes? We’re getting two versions of Ch4HD and recording clashes where it’s trying to record on two versions of Ch4HD (ch104) on the app were “North West Yorkshire Region” #channel4 #sky
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Amie Metcalfe
(@amiemetcalfe) reported
@SkyHelpTeam my broadband has been down for hours, had to miss an important work meeting as working from home. Was told on the phone there was an outage but all or website say there isn’t?!
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Porgeyy
(@PorgeyyRose) reported
@SkyHelpTeam I’m sorry but I don’t know the landline number as we don’t use it and never have. Sorry to be difficult.
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CymruChris 🏴🏴🏴
(@Chrisherbert196) reported
@SkyHelpTeam Best tip is stay away from thos lot absolute shambles zero customer service