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Sky

Sky Outage Report in Shenley, Hertfordshire, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Shenley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Shenley, England

The most recent Sky outage reports came from the following cities: Hackney, Enfield Town, Harrow, Camden Town, Stanmore, Watford, Waltham Forest, Wembley, Welwyn Garden City, Barnet, Northolt, Islington, Harringay, Hampstead, and Uxbridge.

CityProblem TypeReport Time
Hackney TV 5 hours ago
Hackney Wi-fi 2 days ago
Enfield Town Wi-fi 2 days ago
Hackney Internet 2 days ago
Harrow Internet 3 days ago
Harrow TV 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.

  • AndyLondon43
    Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.

  • MarcusWeedon
    Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports

  • MrLuxuryYacht
    Mark Ellerington (@MrLuxuryYacht) reported from Harrow Weald, England

    @SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.

  • nickspero
    Nick Spero (@nickspero) reported from Barnet, England

    @SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).

  • johncahillane85
    John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone

  • Albereit
    Albert (@Albereit) reported from Walthamstow, England

    So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.

  • j0nnyd0wns
    Jonny Downs (@j0nnyd0wns) reported from St Albans, England

    @SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops

  • celysmith
    Celia Smith (@celysmith) reported from Watford, England

    Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!

  • VisitPeaks
    Wendy Boast 🌼🌝🍂🐾 (@VisitPeaks) reported from Enfield Lock, England

    @SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.

  • michaeldevine4
    michael devine (@michaeldevine4) reported from Kimpton, England

    @SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.

  • lele_loveslife
    Lele.. (@lele_loveslife) reported from Hackney, England

    @SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system

  • Albereit
    Albert (@Albereit) reported from Walthamstow, England

    Imposible to contact #sky on any form, not even putting us on waiting list. They only respond on twitter to say "call by phone", which is impossible mission. in two days we will loose our internet connection because of @SkyUK poor customer service. We need a solution!

  • charlie_fynan
    Charlie Fynan (@charlie_fynan) reported from Broxbourne District, England

    @SkyUK your WiFi is dog shit

  • sansom_keith
    Keith Sansom (@sansom_keith) reported from Enfield Lock, England

    @SkySports Yes absolutely we’ll done for their continued dialogue BUT this should have never been necessary. Yes the club have done the right thing but only after the uproar! What cannot be undone is the original decision and the thought process that led them to make it in the first place!!

  • nicolajr20
    Nicola Roberts (@nicolajr20) reported from St Albans, England

    @SkySports @GNev2 Depends who you support. Plenty of media output from @ChelseaFC and @ChelseaFCW 💙

  • ToniiiiMooree
    Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 6Cups_1Club
    6Times (@6Cups_1Club) reported

    @rhino14 @SkySports Mate, go stick your head through a letterbox and stop boring the **** out of me.

  • sjdoves
    S J 🌙 (@sjdoves) reported

    @SkyUK @SkyHelpTeam I sent a complaint on the 14th May via email and no one has even acknowledged it. I was without internet from you for a month and it’s unacceptable. Could someone get in touch with me please?

  • CiaranJT7
    Ciaran 🐉 (@CiaranJT7) reported

    @SkySports **** you sky painting anton to be in the wrong

  • oakwellboy
    Oakwellboy (@oakwellboy) reported

    @SkySports Not bad when the red is playing for you. Cheating fckers

  • mullanmcm
    Orange & Blue & Purple Too (@mullanmcm) reported

    @steviesouness Just another reason why Andy Walker should never be near Ibrox again @SkySports

  • rachael93373925
    rachael (@rachael93373925) reported

    @SkyHelpTeam Sky go not working please help

  • LordLokkum
    Lee (@LordLokkum) reported

    @SkyHelpTeam So a engineer knocked at my door this morning (wasn’t expecting him!), openreach guy. He resolved my issue after the Kelly Communications clown pulled my pairs out in the cabinet so he had to rewire the pairs back up. I told you it was because of that guy didn’t I!

  • KCSocWiz
    Anjoe Anthonysamy (@KCSocWiz) reported

    @SkySports It’s never them, until it happens to them. Fukin deluded he is, just like his moronic fanbase.

  • IonaJoy1
    Iona Joy (@IonaJoy1) reported

    @SkyHelpTeam Yes. Still no one can provide us with an update or help

  • ErrBig
    Eric (@ErrBig) reported

    @SkyHelpTeam Since call one when it became apparent that the speed into the house Vs the speed out of the router was an issue, I'd hoped an engineer would come. But your modus operandi is to keep me on calls for half an hour +