Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Hackney, Barnet, Islington, Camden Town, Enfield Town, Wembley, Waltham Abbey, Harringay, Hampstead, Watford, Northwood, Hertford, Greenford and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate
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Insatiable-Eray2019
(@ErayM2014) reported
from
Islington, England
@SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?
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Adam Rabinovitch
(@RabinovitchAdam) reported
from
Watford, England
@SkyHelpTeam Why is it so hard to find a number to call for help. I need my WiFi I work from home
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).
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Insatiable-Eray2019
(@ErayM2014) reported
from
Islington, England
@SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.
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Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
@snellcj @SkySports The Hill/Schumacher rivalry was great and no silly tribalism from fans. The decline started with engine revs being capped and then constant money saving measures that made the larger teams entrenched into their current positions. Jordan 1997 would never happen today
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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No I am Huw Edwards
(@JohnapIdris1) reported
@66michaelr @SkySportsPL @SkySports look at Cash trailing leg in clearly sweeps Kane legs from under him Notice Cash nor the Villa players complained neither did Smith after the game he even called his own player stupid Says it all Mate
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Frenchie Slave
(@frenchieslave) reported
The sound of “muuummmm, is there a problem with the WiFi” is constantly ringing in my ears 🙉 @SkyHelpTeam can you please help me as all the troubleshooting in the world hasn’t stopped it
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Itsyesman3030
(@itsyesman3030) reported
@Droop69 @ShitChester @SkyHelpTeam Could you please help me out, apparently people who had Sky broadband from January - February received an email with an exclusive for the game Call of Duty. Unfortunately I didn't have sky broadband during that period so I never received the email. May I have ur code, I'll pay
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Itsyesman3030
(@itsyesman3030) reported
@AlleyBammyNibby @SkyHelpTeam Could you please help me out, apparently people who had Sky broadband from January - February received an email with an exclusive for the game Call of Duty. Unfortunately I didn't have sky broadband during that period so I never received the email. May I have ur code, I'll pay
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.Alan brown
(@alanbrown1015) reported
@SkySportsPL @SkySports He’s a cheater he never touched him never a pen
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Elliøtt
(@wakefieldviking) reported
@SkyHelpTeam @LeeDixon2 Or not book an engineer as my sky app tells my speed is too slow but that an engineer won't be able to help. And then gives me zero more help. It's like "oh well, it's too slow. Can't help you. Sorry"
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✨Just Sparkle✨
(@Pop_Dazzle) reported
@moorviewgm @SkyHelpTeam It’s not working 😡😡😡 I’ve spoken too soon 😡 all I want is discovery plus to work on both boxes! Is this really to much to ask ?
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Josh©️
(@djjthomas1991) reported
@SMalik86 @SkySportsPL @SkySports Think Kane went down way before cash even touched him
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Nitin Sharma
(@NitinSharma2011) reported
@SkySportsPL @SkySports Disgusting..Kane needs to be dealt with, ruining English football with his constant and consistent cheating..that’s before you factor in his signature look at the defender before bending down to let the player go over his head and land full body weight on their arms & neck etc.
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Monte_AFC
(@delmo_del) reported
@SkySportsPL @SkySports “Naivety if you go down in the box” Imagine if that was Salah!! Dive Dive Dive!