Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Hackney, Uxbridge, Camden Town, Barnet, Hampstead, Waltham Forest, Harringay, Northolt, Stanmore, Waltham Cross, Golders Green, Enfield Town, Hemel Hempstead and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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Nicola Roberts
(@nicolajr20) reported
from
St Albans, England
@SkySports @GNev2 Depends who you support. Plenty of media output from @ChelseaFC and @ChelseaFCW 💙
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@SkyUK your WiFi is dog shit
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Jonny Downs
(@j0nnyd0wns) reported
from
St Albans, England
@SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.
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Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
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Garry Clark
(@Gmski) reported
from
Enfield Lock, England
@SkyHelpTeam Sky Broadband down in North London. Connects for about a minute then off again.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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Susan Foster
(@sweetsufos) reported
from
Enfield Lock, England
@SkyHelpTeam I’ve been overcharged this month. Tried calling and website. No help. Please advise. Thanks.
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
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Jill Pay
(@belugajill) reported
from
Camden Town, England
@SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@newstasis237 @MichaelBensonn @SkySports The poor fella is too slow today
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.
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Chris Boud
(@Boudie83) reported
from
Tottenham, England
@SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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FrenchIllustration
(@RebeccaFrench17) reported
@SkyHelpTeam the link in that article takes me to upgrades, when i click that link i get the error I sent through in my original tweet. There are no contact details regarding the actual upgrade team on that page. Would you suggest i use the "sorry we havent been able to help" number?
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Saurabh_Penkar
(@saurabh_penkar) reported
@SkyHelpTeam Worst possible service....on chat or on messaging one cannot cancel the services.....On chat I was told to message a number to cancel or speak with someone
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Chris Palmer
(@CPalmer06) reported
@SkyHelpTeam WHY IS IT SO DAMN HARD TO SPEAK TO SOMEONE! Ive been sent links to areas and told go here told to go there, never ever managing to get to someone. I need to speak with someone regarding my package!
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pgooner
(@pgooner2) reported
@SkySports Is that the same glitch that missed Kane ploughing into Gabriel in a off the ball incident
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Dale
(@DaleFCB10) reported
@SkySports You've got problems if a 36 year old is the future if your club.
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Mike Barber
(@barb_mj) reported
@SkyHelpTeam I currently have a sim only plan. I’m considering adding an additional sim for a family member. Is there a minimum contract for the additional sim or and can I cancel it in the future if I wish?
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Rebecca O'Reilly
(@BexOReilly) reported
@SkyHelpTeam Shes already made a complaint and you told her to come up with a response....Great customer service
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Froglo Dynamite
(@DynamiteFroglo) reported
@SkySports Glitch? Oh that's funny. Current refereeing standards and VAR is a massive spanner in the system. Dermot can't even see himself doing little else but defend dreadful referees and a broken game and he calls it a glitch.
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Steve Wareham
(@the1der) reported
@SkyHelpTeam Still no call from adviser. But I’ve spoken to a Sky Engineer who is working in my area and he has told me what the problem could be and has advised me to get my device changed. D/M and I’ll give you info..
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🌈Mandy🏳️🌈 🌱Ⓥ
(@threehourssleep) reported
@SkyHelpTeam no, the problem with my internet is all down to the fact that i have an old hub. they said if I have any problems to get in touch and i could get the hub replaced.