Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Edgware, London, Hackney, Islington, Harringay, Hemel Hempstead, Northolt, Enfield Town, St Albans, Barnet, Waltham Forest, Stanmore, Camden Town, Hampstead and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Edgware |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Total Blackout | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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Coffee
(@QuantumCaza) reported
from
Islington, England
@SkyUK I beg you fix the Wi-Fi
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@SkyHelpTeam please can somebody help, my elderly dad has put his pin in for the AJ fight thinking it would tell him the price. It didn't. It automatically purchased it and he still doesn't know how much he has been charged?
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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Adam Rabinovitch
(@RabinovitchAdam) reported
from
Watford, England
@SkyHelpTeam Why is it so hard to find a number to call for help. I need my WiFi I work from home
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Pounder
(@JuliePounder1) reported
@SkyHelpTeam The connection is ok- it disconnects frequently from my appliances; several times a day. I plugged the old router back in and have no problems. However as that’s almost 5 years old, I’d rather have a functioning new router.
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Stevo
(@Stevo_j) reported
@SkyKaveh We're just on the phone now to @SkyHelpTeam to cut our @SkySports and TV package. Sick of this shite being rammed down our throats daily while the coverage of, and commentary on a few other clubs is nauseatingly arse-kissing.
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Alexander Cam Gray
(@LuckybigalGray) reported
@SarahBlade16 @SkySports Agreed. Possibly the worst commentary I’ve ever heard culminating in giving the man of the match to the player who clearly deliberately took Sharp out and then set about McBurnie, who was daft enough to react. Giving serious thought to saving the £1k+ I pay to Sky #skynovalue
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Richard Roberts
(@Dalglish_28) reported
@IamAdamLFC @SkySportsNews @SkySports Oh and utd and Leeds fans kicked the crap out of each other pre match. Nothing to see here
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Anunnaki
(@anunnaki_99) reported
@SkySports Why people always try to imitate their parent? And they very often fail when making comparisons!
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Spoobncoobr, a Foxxo (14 days until 17th bday)
(@SpencerWusky) reported
@SkyHelpTeam Well it seems to have fixed now, but from reports I’ve read online it’s not just him, it’s been quite a large area of London, some people had sky down for 4 days in a row. And no I had no contact with him whatsoever because he didn’t have wifi
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DC
(@CFC_DelBoy) reported
@ChapoNat @SkySports I can tell you now they do not. & plus how is defending something by saying other people do bad things too so it’s alright beneficial?
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Stacey McCann
(@stacemccann) reported
@SkyHelpTeam hello, I have just sent a DM as having issues accessing sky account. Can someone help me please?
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Kevin Reid
(@reid_zer) reported
@SkySports Fans are horrific down there!
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Jamie
(@DarthJ6m13) reported
@SkySports He didn’t though! Slow news day?