Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Hackney, Stepney, London, Hampstead, Harringay, Waltham Forest, Islington, Enfield Town, Barnet, Camden Town, Greenford, Harrow, Hemel Hempstead, Wembley and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Stepney |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
-
𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
-
Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
-
Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
-
Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
-
ME
(@the_chelski_ger) reported
from
Hemel Hempstead, England
@paulmc02 @SkySports **** knows , yeah hearts 4 points from safety with 24 points to play for so every right to be fuming. Guess no way to please all
-
Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
-
Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've tried that already, multiple times. Hence why I got to the end and was told to call you. To confirm there are no local issues, it's just my connection according to the tests on the link.
-
Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.
-
Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
-
Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
-
Gordon Nixon
(@gnixon88) reported
from
London, England
@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.
-
Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.
-
Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
-
Paul Cooper
(@paulc_66) reported
from
Hemel Hempstead, England
@premierleague clubs are willing to 'consider' finishing the league if relegation is cancelled. No problem but only give the bottom 3 parachute payments and TV money that they would get in the @efl. This will give everyone something to play for on @skysports.
-
WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
-
Devesh Mangtani
(@DeveshSport) reported
from
Camden Town, England
@SkyHelpTeam Our Sky Go Extra suddenly stopped working and I can't find an option to activate or check it online. Help please!
-
Ayo Alabi
(@ayoalabi99) reported
from
Islington, England
@sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Michelle Bowen
(@MushBowen) reported
@SkyUK @SkyHelpTeam please help, my phone says I have 4g and signal yet I struggle to get anything to upload or download. I’ve only been a mobile customer since the new year and starting to regret moving providers, my husband is the same.
-
Rachael Hamilton-Livesey ☘️🌙
(@xraachxo) reported
@SkyHelpTeam Thanks but I have activated it. I requested to swap my number and it was meant to complete today and hasn’t. The website provides no solution to this problem and I have searched profusely
-
Jonathan Stephens
(@Jonathan747) reported
It's three weeks since I signed up. I have spent more than two hours on the phone and I STILL don't have a broadband connection or engineer visit. This is absolutely beyond a joke. Help please @SkyHelpTeam .
-
Dave
(@David_Gittings) reported
@SkyHelpTeam for months, I’ve been getting emails for someone who shares my name, also a Sky customer. He hasn’t paid his bill and is about to be cut off. I called previous to update but it’s returned. Someone needs to fix this!
-
Andy Ewins 🏎
(@andyewins) reported
@SkyHelpTeam I have been overcharged £14.60 in May and will be overcharged £1.30 in June. Can the payments be corrected to reflect these overcharges. I have been a Sky customer for 19 years at my current property and 10 at my previous one.
-
julesweyman
(@DoucheAlmighty) reported
@SkyHelpTeam Anyone in billing/or customer service we had a payment plan all set up we're told we would not be cut off if we kept payments up but immediately that's obviously all been conveniently forgotten and we're already being restricted and sent unwelcome letters
-
Dave Samson
(@dsamson89) reported
@SkyHelpTeam is there any issues with sky fibre in the Kilmarnock area, KA1 - broadband isn’t working
-
Paul
(@Mackem101) reported
@troyyyyyyy15 @MarkEwart @SkySports Should of had a pen for what it was never a foul. You weren't all over us at all, all you did was launch the ball forward putting us under pressure without creating anything apart from your goal.
-
Lydz 🇯🇲
(@justlydz_) reported
@SkyHelpTeam Assigning someone in 2-5 working days does not sound like prioritising to me. People are wfh, but we have to be deep diving into Google to find out the issue, rather than Sky being transparent about connection issues happening in the area. It’s just not good enough, I’m afraid
-
✨ Carla ✨
(@CarlaWarla88) reported
@SkyHelpTeam I called sky yesterday about the sky Q tv card issue, the man said there’s an issue with it and it’ll be back on in a few hours, my tv is finally back on but still can’t watch most channels, record, watch from planner or watch Netflix. Can you help?