Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Hertford, Edgware, Hackney, Enfield Town, Harringay, Wembley, Hampstead, Islington, Camden Town, Harrow, Northolt, Wood Green, Stepney and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| Hertford |
||
| Edgware |
Internet | |
| London |
Internet | |
| Edgware |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
-
Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate
-
Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
-
Dani FFTV aka Master Aficionado
(@DaniSavvyWright) reported
from
London Colney, England
@RealRickGlaser1 @DAZNBoxing @SkySports Why have you never said this about any other fighter before though why should these networks all just cancel conor for? Thats very excessive when plenty american fighters fail tests.
-
Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
-
mindbodyrevival_coach
(@mindbodyrevival) reported
from
Enfield Lock, England
@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK 🤬
-
🎗Anthony Joy MBE 🎗
(@gunnersonwheels) reported
from
Watford, England
Wow. If you didn’t enjoy the #WorldCupFinal do you even like football? Spare a thought for poor old @SkySports trying to talk up this weeks @Carabao_Cup ties. Tagline: “it’ll be a bit **** in comparison but hey, it’s football”
-
Have you met Harj?
(@AussieHarj) reported
from
Walthamstow, England
@snellcj @SkySports The Hill/Schumacher rivalry was great and no silly tribalism from fans. The decline started with engine revs being capped and then constant money saving measures that made the larger teams entrenched into their current positions. Jordan 1997 would never happen today
-
Insatiable-Eray2019
(@ErayM2014) reported
from
Islington, England
@SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?
-
📞Athos Paps📞
(@athpaps7) reported
from
Barnet, England
@AFCAMDEN @GNev2 @SkySports Lol poor from you
-
Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
-
Mr Lockhart
(@gorilockhart) reported
from
London Colney, England
@SkyUK Terrible service. Glad I left. Also, dont wanna hear from bots
-
Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
-
N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).
-
Paul Durrant
(@Leafs1201) reported
from
Bushey Heath, England
@SkyHelpTeam Hi, new customer here, just wanted to find out how can I find out my username and password to log in to my router settings , I need to add some smart lamps and need to turn the 5G Hz off temporarily to set them up, thanks 👍🏻
-
Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
-
Insatiable-Eray2019
(@ErayM2014) reported
from
Islington, England
@SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.
-
Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@TomboBrewster @SkyUK It’s a troll, not a bot (I think) As for the HD part, it’s bonkers isn’t it. Although I only care about the total, they make the bills utterly baffling when they are broken down.
-
N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
-
Thom Di Choi 😇
(@thomdichoi) reported
from
Islington, England
@scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘
-
Anju (Harmit) Ahluwalia BEM
(@anjua01) reported
from
Walthamstow, England
@EE disgusting customer service after 20 years of paying for a service . Go with @SkyUK for mobile phone needs as my husband got great customer service . I will be leaving EE after 20+ years
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
mikeybourne
(@mikeybourne) reported
@SkyHelpTeam It has been awful now for 2 weeks. Your engineers visit last week did nothing.
-
DiandKey
(@diandkieran) reported
@SkyHelpTeam Interesting. I called earlier and was told by an advisor that the Christmas tree lights were the problem. Then tried to sell me a booster for £70
-
Brian Foley
(@Brian_P_Foley) reported
@_ManofKent_ @SkyHelpTeam Change the DNS server on your device to 1.1.1.1 or 1.0.0.1 and you should be fine. Issue is with Sky DNS but you can’t change on the sky hub but your device can bypass it. Hit the i but the WiFi and add the new DNS
-
Mon Mohan
(@MonMohan79) reported
@SkyHelpTeam @DaveN68773368 Issue in Maidenhead today too
-
Rossi
(@VRHutch46) reported
@DavidMaidstone my Mrs saying our Internet is down in Inverness absolutely sick of @SkyHelpTeam broadband
-
Waddle
(@WaddleMorris) reported
@SkyHelpTeam sort out the ongoing broadband issues. Tired of your customer negligence now... having intermittent and slow connections is bad enough but to have no connection for such a prolonged time nationwide is just not good enough.
-
Debra Cook
(@DebraHone) reported
@SkyHelpTeam No broadband connection for around an hr in Kent. Very unstable
-
Rachael Cameron
(@RachaeljCameron) reported
@SkyHelpTeam How can we follow online steps when it says ‘the page you are looking for can’t be found?’ Ours has been off since 5pm now and there are no updates on sky website?? Twitter is the only place where you have said there is an issue ?
-
IOM AndreX
(@DreX21756843) reported
@maslahatguzar @SkyHelpTeam @Mymummyspennies Did you get your issues resloved with DM ? The issues are with/on skys side. DNS. You can change the DNS on each device (unfortunately sky is shite that way and wont allow chnages via the hub sets) I would recommend as a short fix 8.8.8.8 & 8.8.4.4 - at least until sky fixes it
-
Margaret Allan
(@MagsallanAllan) reported
@SkyHelpTeam We had this problem few days ago internet kept going off