Sky

Sky Outage Report in Shenley, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shenley, Hertfordshire, England 01/26/2026 16:50

January 26: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent Sky outage reports came from the following cities: Hackney, London, Camden Town, Hemel Hempstead, Enfield Town, Harringay, Northolt, Barnet, Pinner, Stanmore, Edgware, Hoddesdon, Waltham Forest, Islington and Ruislip.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomHackney Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomHackney Wi-fi
United KingdomCamden Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • brando202 Adam Brand (@brando202) reported from Barnet, England

    Absolutely appalled with the service of @SkyUK ! Waited twice for an engineer and today they had the courtesy of calling me saying they were on their way only to then send a text rescheduling 40 mins later for 2 days time ! @SkyUK I am completely let down by your service

  • KarimHarbott Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @SkyUK your incompetence plus you’re indifference has cost you a customer.

  • eatcheeselouise MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @OpenreachHelp there is no point in you saying to contact my provider @SkyUK as I have been in touch with them & they need you to install the cable before they can send their engineer to install the broadband service

  • Dagenhamdavee1 David reardon (@Dagenhamdavee1) reported from Welwyn Garden City, England

    @SkyHelpTeam so I’m a key worker on the test and trace programme and my internet keeps dropping not good when your calling people I’ve just been told I lll have to wait a week for an issue that’s supposedly need sorted 3 times what Petia say basically tough it’s domestic only

  • TheSiDawson Simon (@TheSiDawson) reported from Walthamstow, England

    @SkyUK please help! What is the tune in the new Sky Documentaries “what is coming in July” advert? It’s driving me NUTS.

  • brando202 Adam Brand (@brando202) reported from Barnet, England

    @SkyUK leaving their customers waiting and waiting and rescheduling and rescheduling and finally a call - be there in 20 minutes ! Next thing to arrive is a text rescheduling yet again for another day ! What a shocking service

  • NurseCharlii Charlii Siddu (@NurseCharlii) reported from Camden Town, England

    I am trying to get hold of @SkyHelpTeam. As promised on their website they are prioritising key workers (like me, great) HOWEVER there is no number to call and whenever I go on the website I am taken in a never ending loop of testing my connection. #nointernet #nocustomerservice

  • richard_082 Richard Walker (@richard_082) reported from Broxbourne District, England

    @SkyHelpTeam moving into a temporary accommodation tomorrow, I am moving my TV, Phone and Internet service with me, unfortunately I have been told it will be another 2 and a half weeks before internet is installed, is there any option of getting round this or doing sooner?

  • Dagenhamdavee1 David reardon (@Dagenhamdavee1) reported from Welwyn Garden City, England

    @SkyUK absolute rip off you encouraged me to change from virgin on the promise of UHD programmes and sport only now for to find out the sky q box I have doesn’t support UHD I mean really listen to the call where I rejoined you can clearly here me and your agent discuss it

  • j0nnyd0wns Jonny Downs (@j0nnyd0wns) reported from St Albans, England

    @SkyHelpTeam my sky talk is down in St Albans, AL3! I can't use my phone at all but my internet is fine according to the ultrafast hub!

  • DMCshoes Stuart Hughes CMIOSH (@DMCshoes) reported from St Albans, England

    @SkySportsF1 @SkyUK waste of money paying for a service that failt@to record the whole of qualifying.stopping one flying lap into Q3. A joke and now I can’t speak to you to complain. Absolute jokers!

  • digs9292 JBailey (@digs9292) reported from Welwyn Garden City, England

    @DrumzAdeBass @SkySports So bad man.

  • Land_Captain Edward Clibbens (@Land_Captain) reported from London, England

    @beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.

  • NurseCharlii Charlii Siddu (@NurseCharlii) reported from Camden Town, England

    @SkyUK why is it >12 hours since an internet outage in Central London with no fixing and no updates? Working from home was a complete impossibility thanks to that.... #internet

  • S13UNY Sunny miah (@S13UNY) reported from Broxbourne District, England

    @SkyUK #broadband my broadband down since yesterday only works on certain area and not connecting to tv and bhoosternnot working, on hold hour!

  • jordanrevell Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • Highfieldoval Thomas Johnson (@Highfieldoval) reported from Watford, England

    @Ekbalco @SkySports Just take a look at Seb's response ' I didn't think twice about doing it, I wanted to support Lewis and I believe in the cause' now that's loyalty to a colleague and common decency. The knee gesture stretches back to MLK Jr, how difficult for the prats standing to do?

  • digs9292 JBailey (@digs9292) reported from Welwyn Garden City, England

    How is Sol Campbell getting these punditry gigs? @SkySports he’s ******* awful. Up there with Michael Owen.

  • NurseCharlii Charlii Siddu (@NurseCharlii) reported from Camden Town, England

    @SkyHelpTeam please can you give me an update on the Central London (Covent Garden) broadband outage? >12 hours with no internet made working from home a complete impossibility....

  • RubyIsla_CM Ruby Isla Cera Marle (@RubyIsla_CM) reported from Camden Town, England

    @SkyHelpTeam I’ve been having issues with my phone line not working. I’ve followed the online steps and get to part where you have to upload a photo, which I’ve done but if doesn’t let me go any further. Can you help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • emmaroj2 Emma Rogers (@emmaroj2) reported

    Just been on to @SkyUK for almost 2 hours. Appalling customer service, very unhelpful, I am about to cancel my TV, broadband and mobile with them. I am not paying for something that is not working!!!

  • nellejb80 Nelle B (@nellejb80) reported

    @SkyHelpTeam just spent 45 mins on the phone sorting our broadband issues, and it's still not working! Keeps skipping in and out of connection, and has been for a month now! #fuming

  • pnoble_lfc paul.noble (@pnoble_lfc) reported

    @SkyHelpTeam My phone doesn't work, your dm's is a bot, and I'm in USA so I can't log into my account to sort this. Please advise

  • bukko25 Bukko McBuckface (@bukko25) reported

    @SkyHelpTeam The Dolby atmos is the problem it doesn’t sound any different from a normal tv or immersive

  • JosaKeyes Josa Keyes (@JosaKeyes) reported

    @SkyHelpTeam I have called. No help Please check what is happening in W7 and let me know. Thanks

  • dudders78 Ben Duddington 7⃣8⃣ (@dudders78) reported

    Hi @SkyUK is there an issue with the MySky app? For the last few days the main page won’t load and there is no functionality.

  • CarleyTickner Carley Tickner (@CarleyTickner) reported

    @SkyHelpTeam i have messaged you on here but keeps asking if am existing customer have put yes and then ask what is the reason from options below but no options?!

  • AshleyPow9 Ashley Kirby (@AshleyPow9) reported

    @SkyHelpTeam Hi Sky, I still cant access Sky VIP in my app since switching to Sky glass. When I called to report the ongoing issue a few weeks ago, the woman said its a known fault. Still not working weeks on. Cant access rewards online either. Any news on fix?

  • BenHno1 Ben Harte (@BenHno1) reported

    @SkyUK can you please look at your #SkyVIP app as it doesn't work, neither does the online help page for it

  • CassieANewman1 Cassie Newman (@CassieANewman1) reported

    @SkyHelpTeam I’m not staying in again for 5hrs. The likelihood is the issue is with the connection box and not my end. Can someone not just contact openreach and find out what’s happening