Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stanmore, Uxbridge, Hackney, Harringay, Wembley, Rickmansworth, Barnet, Waltham Forest, Muswell Hill, Ruislip, Enfield Town, Waltham Cross, Islington and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Tony Jacobs
(@TonyJacobs_) reported
from
Camden Town, England
@SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful
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Coffee
(@QuantumCaza) reported
from
Islington, England
@SkyUK I beg you fix the Wi-Fi
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Mark Lopez
(@markslopez1) reported
from
Islington, England
@SkyHelpTeam Impossible to get through to anyone! I’ve had no internet or phone line for at least 16 hours! Can anyone shed any light on this please?? Absolutely ridiculous! I’ve had sooo many issues with this over the years. Simply not good enough.
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff
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Paul
(@thejollylifter) reported
from
Tottenham, England
@SkyHelpTeam It has. And we moved house the day the service was disconnected…
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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jj harbey bean
(@Alonso743566891) reported
from
Walthamstow, England
@SkySportsNews @SkySports Scum . Stop these pitch invasions like u did in the 70s 80s 90s and early 2000s !!! What’s the problem these days STOP IT happening in the first place for god sake!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@Littledragon80M) reported
@SkyUK Not super fast .super slow..I was paying £40 a month for fibre with you. Was only getting 64 mbs..now I pay £40 for around 800mbs...
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Simon
(@Simon_wwfc) reported
@SkyHelpTeam Hi, can you please tell me when I call customer services from the UK, which location or locations are they based in? Many thanks
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Dodgy Knees The Cynic (c.404 B.C)
(@hovispride) reported
@SkyHelpTeam wrote to me today telling me they’d putting my monthly tv bill up by 26.66% in one go, whilst under contract. At least **** Turpin wore a mask. Won’t be renewing when the time comes if that’s how they treat 20+ year loyal customers.
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Lulu Cuckoo
(@lullabelle80) reported
@SkyHelpTeam @SkyUK Something is wrong with the Netflix app on Sky Q. It simply will not open, on googling the problem it seems it’s not just me and is happening to others lately. Can you tell me what is being done to fix this? #Netflix #sky
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David Battson
(@DBattson) reported
@SkyHelpTeam I have Sky Q on a new build estate that uses a communal dish. We had a power cut a couple of days ago and now some channels have no signal. I have no idea who manages the dish - can you help? (Have tried resetting the box).
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WOOO 🎲 Streamloots Partner
(@WOOOplaysgaming) reported
@SkyHelpTeam and every night between 8 and 9 my internet decides to go off and lose signal!! Think it’s time to move to another network!
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Jessica Bulman
(@NewsDeskGirl) reported
@SkyUK I’m attempting to report fraud as a non-Sky customer to you and your customer service team are refusing to help as I am not a Sky customer. How do you report fraudulent activity?
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Susanna Hanley
(@hanley_susanna) reported
@SkyHelpTeam never had such a difficult experience as I have with customer services today! Can't download any on demand content at all, I had already been through the steps on your app/ website. The person I spoke to was rude and kept speaking over me. I'm still no further!
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kings33ker
(@kings33ker) reported
@SkyUK The bad internet in the UK 🥹🥹🥹
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Chris
(@theChr15pyONE) reported
@SkyHelpTeam @Barefoot_Bowfer I can’t get any further than this also so it’s definitely an issue at your end