Sky

Sky Outage Report in Shenley, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shenley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shenley, Hertfordshire, England 11/24/2025 03:45

November 24: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Shenley, Hertfordshire, England

The most recent Sky outage reports came from the following cities: London, Harringay, Hackney, Ruislip, Wembley, Islington, Enfield Town, Wood Green, Barnet, Muswell Hill, Stanmore, Hemel Hempstead, Uxbridge, Waltham Forest and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarringay Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • miltipello Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.

  • miltipello Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.

  • miltipello Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.

  • celysmith Celia Smith (@celysmith) reported from Watford, England

    Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • nicolajr20 Nicola Roberts (@nicolajr20) reported from St Albans, England

    @SkySports @GNev2 Depends who you support. Plenty of media output from @ChelseaFC and @ChelseaFCW 💙

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone

  • VisitPeaks Wendy Boast 🌼🌝🍂🐾 (@VisitPeaks) reported from Enfield Lock, England

    @SkyHelpTeam disappointed to see Im still paying full monthly fees despite no one in the holiday cottages due to lock down. Please help reduce my bills (x2)

  • nickspero Nick Spero (@nickspero) reported from Barnet, England

    @SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).

  • miltipello Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports

  • michaeldevine4 michael devine (@michaeldevine4) reported from Kimpton, England

    @SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.

  • AndyLondon43 Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • ToniiiiMooree Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19

  • charlie_fynan Charlie Fynan (@charlie_fynan) reported from Broxbourne District, England

    @SkyUK your WiFi is dog shit

  • sansom_keith Keith Sansom (@sansom_keith) reported from Enfield Lock, England

    @SkySports Yes absolutely we’ll done for their continued dialogue BUT this should have never been necessary. Yes the club have done the right thing but only after the uproar! What cannot be undone is the original decision and the thought process that led them to make it in the first place!!

  • MrLuxuryYacht Mark Ellerington (@MrLuxuryYacht) reported from Harrow Weald, England

    @SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.

  • j0nnyd0wns Jonny Downs (@j0nnyd0wns) reported from St Albans, England

    @SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • Direbadger85 Alex O'Sullivan (@Direbadger85) reported

    @SkyHelpTeam Have done all that and have an engineer booked for Thursday (ridiculous when lots of people are working from home). Same issue as multiple people in the area. Seems a bit odd for it all to be in home issues! This after the mass outages just over a week ago too!

  • KarinFox Karin Fox (@KarinFox) reported

    @Nishant54150638 @SkySports This is untrue that they can fall 10-15 stories no problem.

  • MikeeP1981 Michael (@MikeeP1981) reported

    I have had 3 diff people reply to my on going @SkyUK complaint, each not reading the complaint correctly at all or understanding it even though I wrote it out in basic terms... Do they do it just so you give up? #SkyComplaints

  • hannigan_reece reece hannigan (@hannigan_reece) reported

    @SkyUK sky is a bit of a joke, Nee build property can’t apply online due to a error on there part and then only phone they try to change me extra to what is online, just lost a new customer

  • Lucymair7 Lucy mair (@Lucymair7) reported

    @SkyHelpTeam @nath_brown Mine too so16 but keep getting told its my equipment yet lots of people in my area are having the same issues 😡😡

  • Direbadger85 Alex O'Sullivan (@Direbadger85) reported

    @Lucymair7 @SkyHelpTeam @nath_brown Also having issues here SO18. Same problem. All three lights on box green but internet not working.

  • rodoherty_ Rebecca O' Doherty (@rodoherty_) reported

    @vickycarmichael @OpenreachHelp @SkyHelpTeam This happened to us when we moved too! Awful.

  • GaryWarhurst coachgazspur53 (@GaryWarhurst) reported

    @SkyHelpTeam I appreciate that thankyou. Poor tenants again suffering through no fault of their own. Landlords couldn't care less. And you say it is out of your control but you are the service provider, account holder or not you are being paid to provide a service and are failing to do so.

  • bobbybsmith83 Bobby B-Smith (@bobbybsmith83) reported

    @ANorthantsfan @SkySports Was there ever one there? Don’t rent seeing Manchester United playing there also. Should they be doing that to support the Afghan women?