Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stanmore, Uxbridge, Hackney, Harringay, Wembley, Rickmansworth, Barnet, Waltham Forest, Muswell Hill, Ruislip, Enfield Town, Waltham Cross, Islington and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Russell Turner
(@Ruislipbee) reported
from
Hillingdon, England
@ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !
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Mark
(@Evans1970Mark) reported
from
Hoddesdon, England
@SkyHelpTeam any problems with broadband in the Hoddesdon area? On MySky app I can’t run a broadband test as it shows page not found.
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John Smith
(@Temple64Sybil) reported
from
Harrow Weald, England
@jd87978 @SkySports Top class, he ain't. Not AJ fault but heavyweight boxing is ****. No one 9f any class like the 60,'s,70's.
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Mark Graham
(@MarkGra11601194) reported
from
Hertfordshire, England
@SkyHelpTeam #skybroadband is there an issue as cannot get on the net in Hertfordshire #skybroadbanddown
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.
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Paul Newton
(@pauldgnewton) reported
from
Harpenden, England
@SkySports Absolutely rubbish decision. How do we improve the poor standard of refereeing in PL?
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@SkyHelpTeam Can you please cancel my order?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Nick Wright
(@nickwright56) reported
from
Walthamstow, England
@SkyHelpTeam hi, BT Sport has just disappeared from my subscription. I just spent 30m to speak to someone in cust service who then transferred me to the Value Team - who aren’t working today! How can I get someone to speak to me about this without having to call and wait again?
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@SkyHelpTeam morning, broadband issues in EN11, intermittent, 2 mins working, 2 mins off, etc. Obviously all troubleshooting/diagnostics are useless as it’s sometimes working. Been the case for at least 24 hours, & getting worse (ie, outages more regular). Issues you’re aware of?
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Broxbourne District, England
@SkyHelpTeam no wifi, having to use mobile data, can’t use any apps via the box, what is going on, we more than enough money for this service. In fact most of my plans have expired, may have to look at competitors
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Gareth Sutton
(@teamleader83) reported
from
Hertfordshire, England
@SkyHelpTeam are there any issues with broadband in Hertford area? Dodgy connection for last couple of hours, but no issue with router etc.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
.@SkyHelpTeam please can I have some help. I booked an engineer for a home move on the 4th November - a guy turned up on the 4th Dec and then left me. I’m still without TV and next appointment is 6th Jan. Wouldn’t mind so much but was told I’d get an earlier date
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyHelpTeam got no signal on my HD+ box. Nothing on input 1 or input 2. Have you an outage?
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
Anyone else having issues with @SkyUK dropping out a lot?
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@SkySportsPL @SkySports “That’s why he is deadly” the Sky commentator screams as Vardy scores with a poor penalty....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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PIGEON LOYAL 72 🇬🇧
(@WatpStephen) reported
@ScotlandSky I think it’s terrible that I pay a good bit to get the sky sports channels but I still have to pay a separate fee for the sky sports news channel should that not come with the package instead of Separate @SkySports
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Oliver Thomas
(@DorsiaRSVP) reported
@SkyHelpTeam is the broadband service down in London SW15? No Internet for most of today, I've tried all the online steps multiple times which all fail
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Amzod
(@amzodali) reported
@SkyHelpTeam I got a text from Sky to say the Broadband was active, when I plugged in the router it said there was an issue, is it normal for Broadband to take longer to actually be active?
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layeikpyar
(@m4ysdr) reported
@SkyUK I was waiting for tv engineer the whole day. No one let me know that there is an issue and engineer can’t come. Very disappointed. I wasted my day!
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Andy 🐺
(@andyfielding84) reported
@andydonald_ @SkySportsPL @SkySports Fulham are looking good. Brighton or you to go down
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Daniel Morley
(@morley_751) reported
@OpenreachHelp I spoke with @SkyHelpTeam on the phone and the lady said some work was being done and engineers were fixing the issues, some people on the local Facebook group on surrounding streets also mentioned issues.
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Gemma Maclean
(@gemento87) reported
@SkyHelpTeam also how do i get to speak to a human in customer service? Every number i have called says "90% of all problems can be solved online " then hangs up... but im in thag 10%who cant solve the problem online. I am seriously regretting choosing skh over virgen media !.
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Ukoko I ⚽️Prem Champions 19/20🏆🔴👐🏾
(@ukokospeaks) reported
@SkySportsPL @SkySports Poor miss
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Louise Fisher
(@LouiseFisher390) reported
@SkyHelpTeam There is no opportunity to enter a phone number, i get a “no issues “ message when your account states there are issues in the area? Nothing is fixing the internet and your phone lines have over 30 minutes hold time
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Kayleigh Teasdale
(@kaylsT) reported
@SkyHelpTeam just wondering if there is an issue with the network. When I was out earlier, my phone had no Internet but had signal, in multiple places also.