Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Watford, Hackney, Waltham Forest, Wembley, Welwyn Garden City, Barnet, Northolt, Enfield Town, Islington, Harringay, Hampstead, Uxbridge, Camden Town and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Watford |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
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Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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Adam Rabinovitch
(@RabinovitchAdam) reported
from
Watford, England
@SkyHelpTeam Why is it so hard to find a number to call for help. I need my WiFi I work from home
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Shaw ( Percy)
(@percyshaw) reported
@SkyHelpTeam After another 3 hours or so “up” our internet is down again for the fourth time since my Sky Glass arrived on Thursday. Another evening ruined. Do you know if it is a local (DY13) issue this time like over the weekend or a wider W Midlands one like earlier today?
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Lorraine Lewry
(@Scotlol) reported
@SkyUK total loss of phone and broadband service since the 12th of September. My husband works from home, in sales….. therefore impacting our income and ability to pay our bills. Sky’s get out clause ‘for domestic use only’.
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Jules Brenn
(@juliebrenn45) reported
@AlexPorter67 @SkyUK Eee never🤔
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Mark Emms ⚒
(@MarkEmms4) reported
@SkySports Maybe Levy will make promises like he did for Kane!! Trouble ahead
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Lorraine Lewry
(@Scotlol) reported
@SkyHelpTeam Having to call customer services on a weekly basis for update on when fault will be fixed, no communication from Sky whatsoever, Sky’s get out clause…. ‘it’s an outside fault’
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Rachel Pattinson
(@Rachel_5891) reported
@SkyUK any update on when the issue with incorrect time showing on sky+ boxes?
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Phil Wood
(@PhilWoodMusic) reported
@SkyHelpTeam The clock issue aside. You've also have another bug unfixed for 2 years where start times of recordings already in the planner changed with seasonal clock changes for no reason at all.
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Dave Bullock
(@davebullockafc) reported
@SkyHelpTeam hi I’m a sky q customer . I need a new remote as my current one is having issues and also my box also often asks me to insert our viewing card. Do I need a new card or box also ?
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Freddy Fudpucker
(@FreddyTheFud) reported
@SheffieldUnited Seriously @SkySports go and **** yourselves!!
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Andy Ward
(@awardy1) reported
@SkyUK come on Sky. Get your finger out and sort the time problems on Sky HD boxes. No doubt it will need a software update!