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Sky Outage Report in Shenley, Hertfordshire, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Shenley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Shenley, England

The most recent Sky outage reports came from the following cities: Hackney, Waltham Forest, Stanmore, Islington, Welwyn Garden City, Wembley, Northolt, Uxbridge, Enfield Town, Harrow, Camden Town, Watford, Barnet, Harringay, and Hampstead.

CityProblem TypeReport Time
Hackney Internet 5 hours ago
Waltham Forest Internet 11 hours ago
Hackney Internet 18 hours ago
Stanmore Internet 23 hours ago
Hackney TV 2 days ago
Islington Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shenley, England

Latest outage, problems and issue reports in Shenley and nearby locations:

  • LucyLVReev
    LVReevo (@LucyLVReev) reported from Chorleywood, England

    Oh sky sport red button not working, have to watch the match on my iPad #watfordfc #SkySports

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!

  • Ian_W_Wright
    Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose

  • DubtricksGaming
    dubs (@DubtricksGaming) reported from Enfield Lock, England

    Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia

  • ADFoxcroft
    Adam Foxcroft (@ADFoxcroft) reported from Hoddesdon, England

    @SkyHelpTeam morning, broadband issues in EN11, intermittent, 2 mins working, 2 mins off, etc. Obviously all troubleshooting/diagnostics are useless as it’s sometimes working. Been the case for at least 24 hours, & getting worse (ie, outages more regular). Issues you’re aware of?

  • andylockran
    Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @SkyHelpTeam Can you please cancel my order?

  • ADFoxcroft
    Adam Foxcroft (@ADFoxcroft) reported from Hoddesdon, England

    @HRLambert @SkyUK It didn’t sound optional having the new one (guarantee, technical support being valid, etc)

  • HertsTimelord
    Dermot Wickham (@HertsTimelord) reported from Radlett, England

    @SkySportsPL @SkySports “That’s why he is deadly” the Sky commentator screams as Vardy scores with a poor penalty....

  • Ruislipbee
    Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • Ian_W_Wright
    Ian Wright (@Ian_W_Wright) reported from Hackney, England

    @David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.

  • ADFoxcroft
    Adam Foxcroft (@ADFoxcroft) reported from Hoddesdon, England

    Brand new router from @SkyUK which I didn’t need or ask for (signed new contract). But it has a “wifi guarantee in every room” Internet speed a fifth of what it was and devices over 6 feet away have too weak a signal to even connect to the router.

  • Ian_W_Wright
    Ian Wright (@Ian_W_Wright) reported from Hackney, England

    I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.

  • Ian_W_Wright
    Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄

  • Jmiragliotta89
    JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England

    @ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.

  • richiepaulo
    Richie (@richiepaulo) reported from Barnet, England

    What a massive screw up that @skysports and @btsportfootball aren’t showing the biggest game of the season so far #LFC v #Spurs with Amazon streaming it instead. That’s nearly as bad as leaving a chance that Italy could play Argentina in Naples.

  • Temple64Sybil
    John Smith (@Temple64Sybil) reported from Harrow Weald, England

    @jd87978 @SkySports Top class, he ain't. Not AJ fault but heavyweight boxing is ****. No one 9f any class like the 60,'s,70's.

  • AndyLondon43
    Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyHelpTeam got no signal on my HD+ box. Nothing on input 1 or input 2. Have you an outage?

  • del1882
    del (@del1882) reported from Watford, England

    What a load of **** I give up with warburtons so called tactics take off ur best 2 players for 2 numpties and @SkySports stop apologising for bad language it’s a football match people swear !!

  • andylockran
    Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    .@SkyHelpTeam please can I have some help. I booked an engineer for a home move on the 4th November - a guy turned up on the 4th Dec and then left me. I’m still without TV and next appointment is 6th Jan. Wouldn’t mind so much but was told I’d get an earlier date

  • lastminutepete
    Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sbjblair
    Stephen Blair (@sbjblair) reported

    @SkyHelpTeam Ta. Gone through those steps and it says to call however doesn't provide a never to call

  • emma_aye
    Emma Cadden (@emma_aye) reported

    @SkyHelpTeam Morning - one of them has, but there is no longer a sky ID linked to the account so I get another error when I try to get it through that account. I tried another email address that definitely has never been used and get the same error previously mentioned.

  • emma_aye
    Emma Cadden (@emma_aye) reported

    @SkyHelpTeam Hi - I’m trying to organise broadband/tv for my new flat, and keep getting a screen saying I’m already a customer after entering my details. I’ve never had sky - is there a known issue with this?

  • yorkmikey1
    yorkmikey (@yorkmikey1) reported

    @BrettStorey73 @SkyUK I have the same problem and ihave super fast fibre bollocks ,my mini sky q keeps cutting out its well annoying

  • kathyahfid
    Kathy Ahfid (@kathyahfid) reported

    @SkyHelpTeam I feel tired and hopeless and I was on the verge of tears over the phone with your customer service team yesterday (and for almost everyday for a month beforehand).

  • valleyboy1977
    KEVIN JONES 🌈 (@valleyboy1977) reported

    Sky Q sound drop out seems to be an issue with loads of people on Sky Forums but @skytv @SkyUK @SkyHelpTeam seem to know about the issue but are ignoring it #Rubbish

  • bozzy4
    me (@bozzy4) reported

    @SkyHelpTeam I think I require the latest sky hub. I have superfamily broadband, but connectivity is a major issue

  • PerryBrennan
    Perry (@PerryBrennan) reported

    @SkySports What a stupid article lol

  • sbjblair
    Stephen Blair (@sbjblair) reported

    @SkyHelpTeam I got an email at 5am today all working. However not working at all. Tried to call through but being told offices are closed and lined open at 7am. It's now almost 9am. Help would be welcome.

  • Blaynoh29
    Blayne Johnston (@Blaynoh29) reported

    @SkySportsNews So this was totsl bullshit going by his interview today. Poor poor by skysports