Sky Outage Report in Shenley, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shenley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shenley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shenley, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Hackney, Harringay, Camden Town, Harrow, Hoddesdon, Waltham Forest, Barnet, Wembley, Hampstead, Stanmore, Edgware, Enfield Town, Muswell Hill and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shenley, England
Latest outage, problems and issue reports in Shenley and nearby locations:
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@Hutch10Chelsea Cancelled @SkySports last week. As a long standing customer I’m sure I was paying over the odds and they will be offering far better deals once sport gets back to normal.
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@SkyHelpTeam I still cant pause my sky sports package..can someone help me
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Bart Somsen
(@BART_SOMSEN) reported
from
Hemel Hempstead, England
Time to cancel my @SkySports subscription. It's just @SkyUK now. #covid19UK
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mark bryce
(@markbryce2) reported
from
Woolmer Green, England
@SkySports @SkyUK As I’m self employed please can you “pause” my subscription now. Your contact centre/online is not working so take away my pain & just suspended everyone’s now. Simple but I’m not holding my breath. Oh & @prodnose would like his paused too whilst you’re at it.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help
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stephen radisic
(@radisic123) reported
from
London Colney, England
@SkySports How totally stupid open space open air , first if your worried about passing on the virus you would have to shut down the London Underground and all the trains and busses these spaces are packed and total germ carriers
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Stephen ☘️🦁🐝
(@The_United_Lion) reported
from
Hillingdon, England
@NealNgoddard68 @SkySports Luckily we use it through NowTV do could just cancel it for now
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Peps
(@peps133) reported
from
Tottenham, England
@SkyUK nowhere if offering a collect+ service as we are all staying at home Please advise how to get box back to you as don’t want to be charged Thanks
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.
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Jeremy Harrod
(@JezzaH99) reported
from
Harrow Weald, England
@rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.
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Vik Thapar
(@vikthapar) reported
from
Rickmansworth, England
@SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.
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Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Garry Clark
(@Gmski) reported
from
Tottenham, England
@SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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xchris
(@flashgordon1952) reported
@GadgetsBoy @SkyUK and ? yes it works but it has a problem ? updating needs to be done . and is the contract for 4 years includes a warranty ? I would say "Glass" needs several big updates now
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Mikeapollo
(@mikeapollo) reported
... and when you chase them up two weeks later - you get told the CRF sent by the last advisor was rejected as it was not completed correctly, hence the call back would never occur. What ever happened to MHR's and proper call backs @SkyUK
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John Paul Walsh 🇮🇪🇪🇺
(@jpwred316) reported
@LouiseLacy @SkySports Poxy apology and that's it. No meaning behind it. U see their all in to kick it out campaign. Pure lip service to look the part rather than deal with those who are causing the issues.
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Mancunian Red
(@Fredtheredfan) reported
@SkySportsNews @pert_brian I hope the top brass at skysports and other media houses are getting it. All they do is criticise Ole at every opportunity, it is disgusting and never give him credit when deserved. Yuck. Thanks Mr Cole for speaking out.
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Mikeapollo
(@mikeapollo) reported
I can only assume that since @SkyUK is now owned by Comcast - customer service is no longer top of the agenda as it was back in the day. It's now been three months of this problem and all we get told is "A CRF has been sent off - you'll get a call back"... That never happens
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brook.mw
(@brookmwalker) reported
@SkyHelpTeam disgusted by the service and quality of the service I’ve been receiving recently. For the past few weeks my internet has been unusable. Unable to connect in my own home and when I do I’m hitting 500 ping!
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Claire Cuthbertson
(@da9be21c3fb9499) reported
@SkyHelpTeam Yesterday ***. Never claimed one before so not sure how it works.
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Luke Wilson
(@lukewils10) reported
@SkyHelpTeam Heard nothing back. Wait times are too long to try and ring again. My Granda had phoned in saying he had a issue with his telephone line. He cancelled the job but you’ve threatened £65 charge if he doesn’t cancel it by 5pm today. Job was cancelled yesterday
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Also Stu
(@stuinweymouth) reported
@SkyHelpTeam I’ll be honest. I still have an issue with my Sky account. The fact I still cannot use the app on my phone or the MySky section on Sky Q box. Until that’s sorted I am reluctant to add anything from you!
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Mikeapollo
(@mikeapollo) reported
@SkyHelpTeam Sorru Laura, we're past that stage now. She's just given 30 days notice based on how customer service have handled her since the problem started in August. "A company that promises call backs & doesn't then hangs up repeatedly on you isn't worth dealing with." Sadly, I agree.