Sky

Sky Outage Report in Liverpool, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Liverpool come from postal codes L9, L13, L15, L71, L6, L23, L8 and L25.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Liverpool, England 01/25/2026 10:55

January 25: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Liverpool, England

The most recent Sky outage reports came from the following cities: Liverpool, Runcorn, Widnes, St Helens, Prescot, Upton, Birkenhead, Wallasey, Skelmersdale, Formby, Holywell, Flint and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomRuncorn TV
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWidnes Internet
United KingdomSt Helens TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • Paul_H1982 Paul (@Paul_H1982) reported from Liverpool, England

    And being able to get online is just not going to happen at all. Do you have plans to improve your network @SkyHelpTeam ?

  • Liverpoolred11 Liverpoolred (@Liverpoolred11) reported from Garston, England

    Thanks @SkyHelpTeam we are paying our sky bills for bollocks, we have so much **** we don't want & yet we are losing decent channels, why do we bother?

  • WillNesbit78 Will Nesbit (@WillNesbit78) reported from Rainford, England

    @liamgallagher @mcOOey Hang on mate. Cancel by all means, but don't associate @SkySports and their massive red bias towards scousers. You should know most of us are Evertonians.

  • ScouseRepublic Scouse Republic (@ScouseRepublic) reported from Liverpool, England

    @Stuart72407626 @leepool9 @SkySports You don’t get that a man in his position smearing & accusing fans, isn’t nice for those who lost loved ones? & A massive reason as to why some braindead gobshites still blame Liverpool fans? Its not cancel culture, its just not wanting innocent people linked to hooliganism!

  • nix4pool Nick Burns (@nix4pool) reported from St Helens, England

    Just watching Skysports transfer centre here, no wonder people go on aba the extent of LFC bias? Never seen this girl before? Turns out she's a big RS fan too! Where's the impartiality? #SkySportsLiverpoolForum

  • cherylhoughton5 Cheryl Houghton (@cherylhoughton5) reported from Widnes, England

    Broadband down again @SkyHelpTeam

  • MarkLangshaw Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @SkyUK Hi, how much noticed do I need to give to cancel my Sky broadband? I am not fixed into a deal as my introducory offer period has lapsed

  • dobes77 ◽️White Seats◽️🇺🇦 (@dobes77) reported from Runcorn, England

    Watching Palace vArsenal on @SkySports with the sound down so dont have to hear that awful M.Tylers Voice. #Justice97

  • Paul_H1982 Paul (@Paul_H1982) reported from Liverpool, England

    Liverpool the latest city centre where @SkyHelpTeam mobile signal doesn’t work. What a truly awful network. Add to that no signal the entire train journey up from Birmingham and I wonder what I’m paying a tenner for every month. Can’t make calls “sorry bad line I can’t hear you”

  • jonh64 Jon H (@jonh64) reported from Garston, England

    @SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam I've signed in before but when I tried to watch something last night I had to sign in, don't want this to be a regular thing if this happens when I'm away my parents won't be able to access it.

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam tried to watch something on itv through glass need to sign in glass is becoming a nightmare

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam The problem is with sky glass not the speakers

  • ScouseRepublic Scouse Republic (@ScouseRepublic) reported from Liverpool, England

    @ashmamoojee @SkySports Ah the **** some say. Keyword in that song is “Always”. The gobshites

  • MattLintill Matt Lintill 💙 (Proud Legacy Fan) (@MattLintill) reported from Runcorn, England

    @SkyHelpTeam hi, can anyone answer a Home Move query for me please, I cannot find the info I need anywhere online and I just need an actual human to help.

  • philash2k Phil @sh (@philash2k) reported from Seaforth, England

    @SkyHelpTeam Nothing like a bit of morning sarcasm from Tony at @SkyHelpTeam after years of poor service

  • JohnZagreus2 John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyUK think this sky glass going to have to go back more hassle than what it's worth hit and miss when it wants to work still waiting for u to get back with my audio problems now I'm having the old issues with the hdmi sockets again

  • philash2k Phil @sh (@philash2k) reported from Seaforth, England

    Sky Internet down....they are shite @SkyHelpTeam

  • robw1878 Rob Wright (@robw1878) reported from Wallasey, England

    How the ACTUAL **** is @MartinTylerSS commentating on tonight's match on @SkySports???? #JFT97

  • mikenairn8 Michael (@mikenairn8) reported from Liverpool, England

    @Maverick85P @SkyHelpTeam @skytv Just cancelled my TV package lad after 11years as the price is soaring now. Also got my broadband and 3 mobiles with them ha. Platinum customer but just pay the same as everyone else

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • C300Rian Derek Rian (@C300Rian) reported

    Sky Box Office is a joke... Paid for the Mayweather vs Paul fight. Stayed up tp watch it. It wouldn't even let me sign in. Kept taking me back to sign in page. On two different devices (phone & laptop) using Browser, App & Desktop Player. Fail. Got a refund though. @SkySports

  • UsuallyAnn0yed Rob (@UsuallyAnn0yed) reported

    @SkySports Oh ****. Out in the group stages now 🤐

  • FifaFent FF⚽️ (@FifaFent) reported

    Should’ve done this a long time ago, but finally time to switch to @virginmedia. Don’t know how I’ve put up with @SkyHelpTeam’s crap for this long. Literally it’s rare I get a normal connection with no lag, yet I’m paying for the ‘best’ speeds. You big frauds @SkyHelpTeam

  • C300Rian Derek Rian (@C300Rian) reported

    You guys had people stay up waiting for the Mayweather vs Paul fight, with paid access, yet your app & website didn't let us sign in. Kept saying "successfully signed in" but took us back to the sign in page. Chat advisors processed refunds, at least. @SkySportsBoxing @SkySports

  • ianfieldhouse Ian Fieldhouse (@ianfieldhouse) reported

    @kieran_delaney @SkyHelpTeam @Touringthecars You can work around the issue by not using Sky's DNS. Just configure your network connection to use manually configured DNS and use either Cloudflare (1.1.1.1) or Google (8.8.8.8 or 8.8.4.4) or a combination of both instead. I'm using Cloudflare and it's fixed things for me.

  • therealdanhall Dan Hall (@therealdanhall) reported

    @SkyHelpTeam are you guys having DNS issues today, lots of DNS errors or time outs on Hotmail, Amazon, etc

  • HEARTBREAKER_OA INNOCENT BOY (@HEARTBREAKER_OA) reported

    @SkySports @SkySports I feel so bad for his exit

  • Al_Cooper7 Allen Cooper (@Al_Cooper7) reported

    @SkyHelpTeam It can’t find my router to test, even though it’s on and things are connected to it. I’ve reset it and still having the same problem. I need to speak with someone on the phone please.

  • StewForsyth Stewart (@StewForsyth) reported

    Hi @SkyHelpTeam, I'm hoping you can help me please. I keep missing a call from Sky every few days (it always seems to happen when I'm busy doing something!), and I just want to know what its about. It seems to be important as it keeps happening, but I've no idea why.

  • Al_Cooper7 Allen Cooper (@Al_Cooper7) reported

    @SkyHelpTeam The same thing. It’s connected and shows between 15-30MBPS, but my work VPN is cutting out regularly and it’s fine for everyone else, and my laptop and phone are often slow when on WiFi vs 4G.