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Sky outages and service status in Liverpool, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 11 outage signals in the last 24 hours around Liverpool, including 11 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and TV.
  • The most recent signal from this area was received Aug 14, 5:22 AM GMT+1.
  • 38% Phone (38%)
  • 25% Internet (25%)
  • 21% TV (21%)
  • 13% Wi-fi (13%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Liverpool come from postal codes L13 , L9 , L21 , L8 , L7 , L15 and L36 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Liverpool, England

The most recent Sky outage reports came from the following cities: Liverpool, St Helens, Wirral, Prescot, Ellesmere Port, Holywell, Skelmersdale, and Ormskirk.

CityProblem TypeReport Time
Liverpool Internet 12 hours ago
St Helens Phone 21 hours ago
Liverpool Phone 21 hours ago
Wirral Phone 21 hours ago
St Helens Phone 21 hours ago
Liverpool Phone 22 hours ago

Nearby cities with recent reports

St Helens

5 recent signals

21 hours ago
Wirral

2 recent signals

21 hours ago
Prescot

1 recent signals

22 hours ago
Ellesmere Port

1 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    No customer support from @SkyUK left withought tv can't get through on phone only available for new customers so stuck withought tv

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam Does that mean when abroad ? Because never works for me outside country so never works where u want it to

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam sky glass tv needs to go back can't use my audio system did contact u been no help and now getting crackling either swap my tv or cancel it and full refund on my payment please

  • SteByrneLFC
    Ste Byrne (@SteByrneLFC) reported from Birkenhead, England

    Considering it costs sooooooo much @SkyUK is the worst internet out there, sort your **** out if your going to charge £150+ a month 😡

  • nix4pool
    Nick Burns (@nix4pool) reported from St Helens, England

    Just watching Skysports transfer centre here, no wonder people go on aba the extent of LFC bias? Never seen this girl before? Turns out she's a big RS fan too! Where's the impartiality? #SkySportsLiverpoolForum

  • SpursSaint
    Andy (@SpursSaint) reported from St Helens, England

    *******,have Newcastle been taken over? Why haven’t @SkySports mentioned it?

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @JoelSaffer @SkySports Totally a foul on the first goal, clear and obvious. Terrible challenge on Hendo. Done now so no use going on.

  • LynseyF85
    Lynsey Finney (@LynseyF85) reported from St Helens, England

    @ChrisElston1912 @SkySports That's if Wane plays him. Benched him last year v Samoa and didn't name him full stop year before v Tonga I think it was. Tickled me last year, he gave it the big'un during the Samoan haka then sat down on bench!

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam No never had now tv always had sky

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.

  • Widget76
    Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Do sky compensate their customers when a service we’re paying for isn’t delivered for such a length of time?

  • AlpineVending
    Alpine Vending Co (@AlpineVending) reported from Hoylake, England

    @SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent

  • janine_sq22
    Janine Suzanne (@janine_sq22) reported from Birkenhead, England

    @SkyHelpTeam 50 min wait on the phone, is there an email I can write to? Previously informed cannot change Sky+ to SkyQ but after research I cannot see the problem? I would like to update my account but online it is not easy to navigate this! Any help?

  • Toffeewolfie
    Philip whitehurst (@Toffeewolfie) reported from Liverpool, England

    @BBCOne @skyuk..why isn't #bloodlands on sky catch up yet.... Is there a problem...

  • greenbhoy1
    Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.

  • Paul_H1982
    Paul (@Paul_H1982) reported from Liverpool, England

    And being able to get online is just not going to happen at all. Do you have plans to improve your network @SkyHelpTeam ?

  • MarkLangshaw
    Mark Langshaw (@MarkLangshaw) reported from Liverpool, England

    @SkyUK Hi, how much noticed do I need to give to cancel my Sky broadband? I am not fixed into a deal as my introducory offer period has lapsed

  • Allisonmcintos8
    🌱Lancashire Rose💙 (@Allisonmcintos8) reported from Up Holland, England

    @SkyHelpTeam is there a broadband outage in West lancs?

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam I've signed in before but when I tried to watch something last night I had to sign in, don't want this to be a regular thing if this happens when I'm away my parents won't be able to access it.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnSherry
    John Sherry (@JohnSherry) reported

    @cxdi55 @skytv @SkyHelpTeam Modern big business treatment of loyal customers. An awful trend in the mega money companies. Profit before anything else.

  • EricfromErskine
    Eric Robinson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@EricfromErskine) reported

    @SkyUK @SkyHelpTeam Sky mobile down. Skye apps not loading. Sky q box and router rebooted. Sky settings network says broadband ok but no internet.

  • JonJlydiatt
    Jon (@JonJlydiatt) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same issue with sky a few Months back, what I had to do was sign up under another name(wife) take the broadband deal with tv package(even though we didn’t want it) then I sent back the little tv dongle, and cancel that and just kept the BB, was the only way of doing it

  • JogoBonitoTV
    Jogo Bonito TV (@JogoBonitoTV) reported

    @Oupa661922 @BarcaUniversal @SkySports Julian is never going to Barca, you retarded ******

  • craigybaby42
    Puglife69 (@craigybaby42) reported

    @cxdi55 @skytv @SkyHelpTeam Yes but you would also got a new customer offer when you joined sky don't be greedy

  • Nicky73Nicky
    Nicky Allen (@Nicky73Nicky) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel everything and leave it about 3 days. Sky will call you back beginning you to stay for about £26, then throw in Netflix and probably send someone over to nosh you off 👍

  • RossGibbs78
    RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported

    @SkyHelpTeam is there a problem with the mobile signal or outage as I can't ring my dad on sky network or my mum on @EE and they can't call out to.

  • LFC_DieHard99
    Zain (@LFC_DieHard99) reported

    @cxdi55 @skytv @SkyHelpTeam Your all new customers at one point of service, so everyone gets that initial discount. After that, you pay the standard prices, don’t see anything wrong with that.

  • bridyid5
    Chris #COYS (@bridyid5) reported

    @SkyUK is there a reason why our phone service in Hull has been hit or miss for the last 3-4 weeks - more often than not, there isn’t ANY signal at all. What’s going on??

  • EnglishRhino
    Ryan Cuthbertson (@EnglishRhino) reported

    @SkyHelpTeam all three of my sky mobiles have no signal at all, I’ve tried to report it on my Vodafone phone and it says system down Any update ?