Sky Outage Report in Liverpool, England
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The latest reports from users having issues in Liverpool come from postal codes L9, L15, L71, L13, L23, L19, L6 and L8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Liverpool, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Liverpool, England
The most recent Sky outage reports came from the following cities: Liverpool, Widnes, Upton, Runcorn, Birkenhead, Wallasey, Skelmersdale, St Helens, Formby, Holywell, Flint, Prenton and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Another 25 minute on the phone to @SkyUK in 3 days over an engineer they promised would be out yesterday wonder if I’ll get any compensation back for the loss of services plus all the money it’s cost me ringing helplines no probably not Cos it’s not sky’s problem it @openreach
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Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam Good morning, My sky box has suddenly disconnected from my broadband and when I try to connect it is saying network not found, all other devices are connected so it isn’t my broadband. Thanks in advance.
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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KARLFC
(@floydsummers) reported
from
Liverpool, England
What shit is this #SkySports #debate 🥶😴
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House of Scouse #ScouseCast
(@HouseofScouse) reported
from
Seaforth, England
Wow how shit is @SkySports soccer specials without Stelling
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Catherine
(@Cath_Ward14) reported
from
Birkenhead, England
Well @SkyUK is a joke. Advisor leaving me halfway through payment for their break!! Disgusting service #poorservice
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pdbeefy
(@pdbeefy) reported
from
Roby, England
@Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down
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Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
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Nick Ryan
(@NickRyanPGAlol) reported
from
Seaforth, England
@SkySportsPL @SkySports Was never a freekick, but with kopite ref MichaelSlothOliver any touch signal etc. Goes for the RedShite, nevermind VAR spoiling football, kopite refs are worse
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Sarah
(@sarah_comber) reported
from
Liverpool, England
@SkyHelpTeam help please before we go insane 😩 we have Sky Q & trying to download a box set it says we have no internet connection. Keep trying to connect to the box which works then immediately disconnects! Have tried turned it off &on! All other devices in household connected!
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Maxwell Silverhammer
(@maximossilver) reported
from
Heswall, England
@NatalieeDyer If we won the premier league @SkySports would only be talking about how bad all the other teams where and we would get minimal adulation... they are an absolute joke.
-
Georgie Tennnant
(@gt20051878) reported
from
Kirkby, England
@SkyUK breaking in signal all day. Ruined the F1 now the football is on it’s the same. Merseyside. Not happy
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S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
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Reysan
(@humfmeister) reported
from
Birkenhead, England
Can't help thinking there's 4 Premier League clubs who could have helped their neighbours @buryfcofficial and @OfficialBWFC. Shame too on the @EFL @premierleague and the scum that is @JimWhite and @SkySports and their abhorrent countdown clock. #nerofiddledwhenromeburnt
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@SkyUK awful company awful service 6 days now no internet apparent engineer coming out yet still sign of any engineer, ring up to be told outreach is the company. Dealing with fixing it and it’s out ur hands 6 days now it’s a joke awful joke quick enough to take the money tho.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Been advised for the third time this week by @SkyUK that @WeAreOpenreach engineers will be out this morning to fix my broadband be very interesting to see if they actually turn up Cos only been over week of no internet & false appointments slots.Have sky palmed me of we shal see
-
cally lfc87
(@cally8787) reported
from
Liverpool, England
@OpenreachHelp care to explain why am still waiting for an open reach engineer 6 days on through @SkyUK internet according to them it’s open reach faukt and it’s out of their hands yet here I am 6 days later still no engineer still no internet shocking service on both parts
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Dave Woodward | Ubisoft 🌟_Player 2018 |
(@DaveWoodwardAC) reported
from
Birkenhead, England
@SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@WeAreOpenreach @OpenreachHelp according to @SkyUK its ur doing the fact they’ve booked out my engineer through your company and am still waiting 6 days on no internet no engineer, care to explain who’s fault is this because it’s absolutely shocking service on both ur parts
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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the 𝗨𝗡𝗗𝗘𝗥𝗗𝗢𝗚 gym ™
(@theunderdoggym) reported
@SkyHelpTeam Found myself going through the same conversation been having for months on the phone. Your SkyEngineer trying to get me to upgrade contract. We are not upgrading until you fix the problem first. When we have stable connection that we currently pay for, we can then discuss upgrade
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Kelly
(@kellybaby3) reported
from
Alexandria, Scotland
@SkyHelpTeam When we drop you a private mail on here you don’t get back to people and I doubt you’ll be able to help and noway I’m calling sky again to be forgotten about they put me on hold 45 mins no chance
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Kevin Taylor
(@kevtaylor8650) reported
@SkyHelpTeam can someone help me please been on hold over an hour now. All i want to no ive cancelled my sky and was told would be sent packaging out to me so i can return the boxes is this correct as still not recieved yet.
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Tara Rogers
(@Tara_Rogersxx) reported
Literally spend the duration of Scarlett’s nap time on my days off on hold to companies with appalling customer service wait times. 30 mins - an hour every time. Sort it out @SkyHelpTeam @HalifaxBank
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Ashleigh Goodall
(@ashbfc84) reported
@SkyHelpTeam why is it if you want to downgrade something or cancel something you must ring customer services but if you want to upgrade you can do so online? I have Sky Glass and want to cancel my monthly entertainment package, should just be able to simply online.
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Lee Shields
(@LS110192) reported
@SkyHelpTeam I feel like I may have been taken advantage of. I have several learning disabilities and cognitive issues. Can someone please help me with this situation? What if I end up with no internet supply at all? This whole situation has me very scared (2/2)
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Leigh Bullimore
(@bullyathome) reported
@SkyHelpTeam approaching 2 hours sat in the queue trying to contact someone about reducing my service... The longer the wait, the closer I am to terminating all my services. Allow people to reduce services on the app/website!
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Mark Hankin
(@8gzd8k76nM) reported
@fenderfenian @SkyHelpTeam Its a problem with your work VPN then, Sky have no control over it and their service is working for all your other devices. You need to contact your work IT because a Sky agent is not going to be able to do anything
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Leigh Bullimore
(@bullyathome) reported
@SkyHelpTeam 3 hours wait to get through to someone, then another 30 minutes to get the simple job done. When did this become an acceptable level of customer service?
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Andy O
(@andyo83) reported
@SkyHelpTeam When i check my broadband status online via your site it says no issues in the area. Limited data, trying to WFH and no real information telling me what is going on.