Sky Outage Report in Halewood, Knowsley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Halewood, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Halewood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 30: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Halewood, Knowsley, England
The most recent Sky outage reports came from the following cities: Liverpool, Chester, St Helens, Upton, Queensferry, Upholland, Prescot, Runcorn, Birkenhead, Warrington, Wallasey and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Chester |
Wi-fi | |
| St Helens |
Wi-fi | |
| Upton |
Total Blackout | |
| Upton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Halewood, England
Latest outage, problems and issue reports in Halewood and nearby locations:
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam A phone number would be helpful to speak to someone about the extra £50 you have taken out of my account today. Still awaiting some non-existent customer service.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Garry Williams
(@garrycwilliams) reported
from
Seaforth, England
@SkyHelpTeam Hi, I’m moving home and would like to take all of my services to our new home but I’m finding it extremely difficult to get through on your phone line to speak to someone. If this cannot be done then I must stress I will have to cancel.
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Paul Owen
(@Owensy10) reported
from
Runcorn, England
@SkyHelpTeam hi, I ordered a new sky q remote FOC as sky platinum customer. I've had an email to say it has been ordered and amendments to my contract but nothing has been received or nothing showing in my orders.
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Eddie Noonan
(@EDtheREDX6) reported
from
Kirkby, England
@WayneBurt06 @SkySports @Carra23 If he mentioned we had not lost 3 in a row at home since 1963 once he mentioned it 3 times or more to make sure we never missed it 1st time round he was loving it.
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane
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KayCKaye
(@kck1965) reported
from
St Helens, England
@SkyHelpTeam @D1n0nlyT8 Yes my new iPhone 12 keeps going silent for seconds at a time on a call and my husbands keeps going muffled. Also, with the billions in profit Sky make surely there’s a better way to get hold of customer service if you have a problem.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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Andy Disley
(@DisleyAndy) reported
from
Wallasey, England
@SkySports Imagine being this bad at your job without any danger of losing it.. another week another shambles
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Jeffro
(@Jeffro_B) reported
from
Widnes, England
@SkyHelpTeam when I go to the Account Settings page on my sky yahoo email on desktop it goes to a 404 error page. Is there a problem with the page?
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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James Madine
(@JamesMadinePS) reported
from
Prescot, England
@SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jam #StandWithUkraine🇺🇦
(@jameslumley1997) reported
@SkyHelpTeam It advises me to wait 7 days! My WiFi has been down since Sunday. It came back again for about 3 hours and now it is down again! And I'm being told to wait seven days while I pay for this rubbish?
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Heal
(@HealSlave) reported
@hgr99x @SkyHelpTeam This sounds awful. Sounds like you want to ask @BBCNews to look at this. I would ask for a copy of the call recording so if you do need to take it further then you have a copy of this. Shame on you sky!
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Matt Horton
(@MattHortonRadio) reported
HI @SkyUK I've been promised a call back twice. I haven't received a call back twice. What's the issue?
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Miss Leeny
(@missleeny) reported
Really disappointed with Sky. Called last week to look at packages - agreed a price to find out today that it hasn't been done properly & they're having to listen to the call which apparently takes 10 days then I'm expected to call back! Customer of nearly 20 years @SkyHelpTeam
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Steve Palmer
(@SteveP292) reported
@SkyHelpTeam That’s the issue. I can’t . The customer service number is sending me round in circles &I can’t get to speak to anyone, and when I do they’re saying there is no fault present as it’s reset. It’s like Groundhog Day
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Matt Horton
(@MattHortonRadio) reported
@SkyHelpTeam An issue with a mobile order.
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Emma
(@Devil_Moo) reported
@SkyHelpTeam Are you able to tell me how long they expect it to take to fix? I work from home and have not been able to connect at all today. Do I face an evening with no broadband and the same tomorrow?
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Laura cox
(@Lauraco26301003) reported
@SkyHelpTeam trying to add formula 1 and it says it's £15 but once I add it it's charging me £21 saying sky cinema discount? Please help
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Lord of the Pies
(@jamesclossick) reported
@SkyHelpTeam I tweeted to try to warn people how awful #skystream is. Your company has been so unhelpful & dishonest I just think if one person reads my tweets and decides not to get the service it will be some compensation for me despite losing out financially because of Sky’s dishonesty.
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Lord of the Pies
(@jamesclossick) reported
.#SkyStream is the pits. I spent weeks trying to get it operating + multiple calls with advisers. I’ve now cancelled the service. I was promised £30 compensation, but they’re now refusing to pay it. I have 2 remotes & a puck I paid £20 for which they won’t refund. @SkyHelpTeam