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Sky outages and service status in St Helens, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around St Helens, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 22, 9:26 AM GMT+1.
  • 63% Internet (63%)
  • 19% Phone (19%)
  • 13% Wi-fi (13%)
  • 6% TV (6%)

The latest reports from users having issues in St Helens come from postal codes WA9 and WA10 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Helens, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St Helens, England

The most recent Sky outage reports came from the following cities: Wigan, Prescot, St Helens, Liverpool, Lymm, Widnes, Knowsley, and Warrington.

CityProblem TypeReport Time
Wigan Wi-fi 10 hours ago
Prescot Internet 21 hours ago
St Helens Internet 9 days ago
Liverpool Internet 10 days ago
Wigan Internet 11 days ago
St Helens TV 11 days ago

Nearby cities with recent reports

Wigan

1 recent signals

10 hours ago
Prescot

1 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • robjshort68
    Shorty! (@robjshort68) reported from Liverpool, England

    @SkyHelpTeam How do I add the SIM for my wife's new tablet that I bought her for Xmas to my account. The links in the Sky website are taking me around in circles. I have my own Sky Mobile number I want to add her to my account....? Help!

  • HeyLittleJude
    JUDΣ (@HeyLittleJude) reported from Liverpool, England

    @JimBoardman The break music … gives me Sunday blues even when I’m not working next day (and we’re winning). Time for a complete revamp, @SkySportsPL @SkySports. #stopthisflame #stopthissong

  • Toffeewolfie
    Philip whitehurst (@Toffeewolfie) reported from Liverpool, England

    @edgyt10 @SkySports Who was they're wolves representation when dcl appeared... Do you never watch mnf...

  • Fazza_BayBay
    Karl Farrell (@Fazza_BayBay) reported from Seaforth, England

    10 games left and @SkySports saying this game could be massive. All of them are **** sake.

  • cherylhoughton5
    Cheryl Houghton (@cherylhoughton5) reported from Widnes, England

    @SkyHelpTeam been trying to get through to you today as my broadband isn't working done everything it's said to do via mobile phone still nothing it's keeps saying access point full can you help please.

  • nix4pool
    Nick Burns (@nix4pool) reported from St Helens, England

    Why can some muppets not say the word Everton properly? Merson is one, Ever-un ! This cabbage on Skysports news now is as bad? Why? Is it a difficult name/word to pronounce?

  • west9426
    Ronald Cross (@west9426) reported from Warrington, England

    @SkyUK I am about to cancel our Sky subscription too expensive and lots on Freeview for

  • theboufflant
    Shaun TheBoufflant 🇬🇧 (@theboufflant) reported from Ellesmere Port, England

    @SkyHelpTeam It shouldn't be that hard regardless. I shouldnt have to click past the contact us page, in fact, NO ONE SHOULD, to ACTUALLY CONTACT YOU. Get yo' web designer to get the main customer service number on the contact us page, pronto. As sky customers, we're not asking: we're telling

  • p_williams_0151
    Peter Williams (@p_williams_0151) reported from Liverpool, England

    What an absolute waste of time this #SkySports #BOXXER fight night is. 1 round fights. Sky boxing is **** since @EddieHearn ****** off. Shambles

  • Steveo67
    Steve Pouncey (@Steveo67) reported from Upholland, England

    any one got any links for the game @virginmedia is crap for whatching @SkySports

  • janine_sq22
    Janine Suzanne (@janine_sq22) reported from Birkenhead, England

    @SkyHelpTeam 50 min wait on the phone, is there an email I can write to? Previously informed cannot change Sky+ to SkyQ but after research I cannot see the problem? I would like to update my account but online it is not easy to navigate this! Any help?

  • salalpha69
    🖤S.A.L.🖤 (@salalpha69) reported from Warrington, England

    @SkyHelpTeam I have inboxed you, been back with you for just 1 month and already the wrong payments are being taken! Nearly double!!! This is why I cancelled with you last time. Please respond before I cancel

  • SeanAxion
    Sean (@SeanAxion) reported from Liverpool, England

    @RonnyHaraldseid @SkySports Refs don't change during a game. We want consistency from the same referee, im the same game. That doesn't happen any more because they are all absolutely awful. How Mike Riley still has a job is the real story here.

  • Phil5103
    Philip Sutton (@Phil5103) reported from Liverpool, England

    @SkyUK really? REALLY? WTF? is there nothing else to report? I don't want to listen to a US judge repeating herself 20 times.

  • pwanandonly
    Patrick Wan (@pwanandonly) reported from Horwich, England

    @SkyHelpTeam any idea how long this broadband outage will be? I will need my connection back by tomorrow morning as I will be working from home.

  • KStaff1878
    KStaff (@KStaff1878) reported from Liverpool, England

    @SkySports Never trust a snake

  • GMcC74
    Ged McCann (@GMcC74) reported from Widnes, England

    Can’t believe I’m paying a ton a month for this @SkySports and the rest of the ****!!! Agenda driven driven bullshit!!!! Totally ignoring the games talking points when interviewing conte and Kane the cheat!!

  • OxdwOxdw1
    Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from Lymm, England

    There was trouble 😐 with the network line so u know @SkyUK not in home outside @SkyGroup

  • kela_24
    Kate Rogers (@kela_24) reported from Warrington, England

    Well @SkyHelpTeam @SkyUK now 3 days without internet, brief reprieve for an hour earlier but off again and no explanation as to why or when it will be fixed. As a tv/mobile/broadband customer of almost 20 years, this is the worst customer service I’ve experienced from you.

  • WillNesbit78
    Will Nesbit (@WillNesbit78) reported from Rainford, England

    @liamgallagher @mcOOey Hang on mate. Cancel by all means, but don't associate @SkySports and their massive red bias towards scousers. You should know most of us are Evertonians.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • manlike_Ovie
    Sire (@manlike_Ovie) reported

    @ZaidBalll @SkySports What is the need of contacting Nottingham Forest when the did has already been done. I hope these VAR errors will be reduced in the coming season. It’s one too many, this is why VAR was introduce but there’s still a lot of errors.

  • mattstannard
    Matt Stannard (@mattstannard) reported

    @SkySports I pay Sky to watch football not interviews while the games on. Do them afterwards. Terrible!

  • Original_Moldo
    Moldo (@Original_Moldo) reported

    @SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡

  • RadioRed77
    Radio Red (@RadioRed77) reported

    @ShawShot @FootyAccums I pay a lot for my sports subs, for Skysports, TNT, Prime, DAZN. Had zero issues ever with people getting the finals for free. Thought it was a good idea. You would have to be a real miserable **** to think like you do.

  • boodlesjw
    Jenna (@boodlesjw) reported

    @veryfathomer @SkyUK I complained but never got a refund. They just kept saying they’d phone me and then never did 🙄

  • AcMarygale
    ashley coates (@AcMarygale) reported

    @SkySports Need something unexciting to calm down from whirlwind of the weekends MotoGP.....

  • NeilPyne2
    Neil Pyne (@NeilPyne2) reported

    @SkySports @SkySportsNews There is only one problem there they wont

  • Gez4WxmAFCB2B2B
    Geraint Lloyd (@Gez4WxmAFCB2B2B) reported

    Alex the money @SkySports throws at football means they’d need a game to show, it’s not rocket science they’ve a better chance beating Boro over saints that’s a fact @SkySports @SkyFootball rubbing their hands on all this media as will help them sell this game around the world

  • OrvCole
    #ColeWorld (@OrvCole) reported

    @SkySportsPL ZERO OUTRAGE. When PGMOL got a foul correct vs Raya the whole app exploded. They dont care about write from wrong. Imagine saying a correct call was the worst call in league History Lets see if SkySports is going to interview Forrest players... Where is Rio and Gary Neville?

  • mattblake94
    Matt Blake (@mattblake94) reported

    @SkySports Bro. Someone needs to help that fanbase and that club out. They need to listen: If you're ACTUALLY the big club you say you are, F-ING ACT LIKE IT. Dumb-arses. We hate you coz you act like you're a big club but really all you're doing is small club ****. Like ****!