Sky Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA10 and WA9.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Sky outage reports came from the following cities: St Helens, Runcorn, Prescot, Liverpool, Widnes, Wigan, Southport, Birkenhead, Skelmersdale, Leigh and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
TV | |
| Runcorn |
Internet | |
| Prescot |
Internet | |
| Liverpool |
Internet | |
| Prescot |
Internet | |
| Liverpool |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Alan Farrimond
(@AlanFarrimond) reported
from
Wigan, England
I’ve got cricket on, not particularly watching just listening, what did that commentary bloke just say , sounded like ‘poor feet and no *****’ 🥴🥴🥴 I feel sorry for the bloke, he’s no future 😳😳😳 @SkySports
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Janine Suzanne
(@janine_sq22) reported
from
Birkenhead, England
@SkyHelpTeam 50 min wait on the phone, is there an email I can write to? Previously informed cannot change Sky+ to SkyQ but after research I cannot see the problem? I would like to update my account but online it is not easy to navigate this! Any help?
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Phil @sh
(@philash2k) reported
from
Seaforth, England
@SkyHelpTeam Nothing like a bit of morning sarcasm from Tony at @SkyHelpTeam after years of poor service
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Ste Byrne
(@SteByrneLFC) reported
from
Birkenhead, England
Considering it costs sooooooo much @SkyUK is the worst internet out there, sort your **** out if your going to charge £150+ a month 😡
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Lee 🖤💛
(@Crosby71) reported
from
Liverpool, England
Holy ******* ****, can someone on @SkySports ask Souness if he's ok, he called Everton fabulous 😱
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Alex Davies
(@alext_davies) reported
from
Horwich, England
@SkyHelpTeam data from the piggybank isn’t rolling is there a problem
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Phil @sh
(@philash2k) reported
from
Seaforth, England
Sky Internet down....they are shite @SkyHelpTeam
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@liamgallagher @mcOOey Hang on mate. Cancel by all means, but don't associate @SkySports and their massive red bias towards scousers. You should know most of us are Evertonians.
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🖤S.A.L.🖤
(@salalpha69) reported
from
Warrington, England
@SkyHelpTeam I have inboxed you, been back with you for just 1 month and already the wrong payments are being taken! Nearly double!!! This is why I cancelled with you last time. Please respond before I cancel
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Paul
(@Paul_H1982) reported
from
Liverpool, England
And being able to get online is just not going to happen at all. Do you have plans to improve your network @SkyHelpTeam ?
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Jon H
(@jonh64) reported
from
Garston, England
@SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.
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Mark Langshaw
(@MarkLangshaw) reported
from
Liverpool, England
@SkyUK Hi, how much noticed do I need to give to cancel my Sky broadband? I am not fixed into a deal as my introducory offer period has lapsed
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Matt Lintill 💙 (Proud Legacy Fan)
(@MattLintill) reported
from
Runcorn, England
@SkyHelpTeam hi, can anyone answer a Home Move query for me please, I cannot find the info I need anywhere online and I just need an actual human to help.
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Dave Dewy
(@Dave_Dewy) reported
from
Tyldesley, England
Come on #Keano, don't let me down, give me SOME entertainment during this **** shower Say it as it is lad, don't hold back #MUFC #SkySports
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Paul
(@Paul_H1982) reported
from
Liverpool, England
Liverpool the latest city centre where @SkyHelpTeam mobile signal doesn’t work. What a truly awful network. Add to that no signal the entire train journey up from Birmingham and I wonder what I’m paying a tenner for every month. Can’t make calls “sorry bad line I can’t hear you”
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Mark E
(@ukskid) reported
from
Southport, England
@SkyHelpTeam Hi still the circle of doom is looming.... Can you sort a 16 year old problem with my account after reading the paragraph after item 4 of installation of paramount+ that you have 2 addressed list for dispite not living at one of them for 16yrs Please feel free to DM to sort...
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Liverpoolred
(@Liverpoolred11) reported
from
Liverpool, England
@SkyHelpTeam I am having problems with my bill, I ended up owing £84.00 and I paid £40 but cannot afford to pay the rest until the 15th, I have tried phoning but cannot get past your automated system, is there any way I can avoid losing my services?
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LeythDave
(@leythdave) reported
from
Tyldesley, England
@SkyHelpTeam Hi is there an outage in the WN7 area please?
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Shaun TheBoufflant 🇬🇧
(@theboufflant) reported
from
Ellesmere Port, England
@SkyHelpTeam It shouldn't be that hard regardless. I shouldnt have to click past the contact us page, in fact, NO ONE SHOULD, to ACTUALLY CONTACT YOU. Get yo' web designer to get the main customer service number on the contact us page, pronto. As sky customers, we're not asking: we're telling
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Michael
(@mikenairn8) reported
from
Liverpool, England
@Maverick85P @SkyHelpTeam @skytv Just cancelled my TV package lad after 11years as the price is soaring now. Also got my broadband and 3 mobiles with them ha. Platinum customer but just pay the same as everyone else
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Always Skiing 🏆🥇
(@genesisTimM) reported
@SkySports Too late will go down which is what they deserve
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BQGillsFan
(@BQGillsFan) reported
@Ander9093 @Owen02955465 @SkySports Yeah, but difference between strategy mistakes and errors compared to bad luck. Not taking away from an excellent season from both teams, but it could very easily be over by now if luck went the other way
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Jonny Davies🏴🇪🇺💙
(@jonnytunnel) reported
@SkyHelpTeam Hi I am unable@to access any content within VIP section on the app. I keep getting error message ecconrefused. I have deleted and reinstalled app, no joy.Please help
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Daniel S
(@planet_dan) reported
@virginmedia Friday morning mayhem again with #virginmedia Connection speeds low, connection failing. No Internet. Intermittent internet. And your executive team claims they can do nothing to help. It’s been suggested we change provider. @BBCWatchdog @SkyUK
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Fozzybear
(@Fozzybe83415552) reported
@SkySports Maybe getting in the box might help…just a thought!!!
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More consistency please Arsenal.
(@OCONNELLAFCFAN) reported
@SkySports They should never have awarded it to that place. Look at the disruption it is causing. A winter world cup where every single domestic league in the world has to stop for a month.
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Cian Griffin
(@cian__griffin) reported
@SkyHelpTeam No issues with any other channel and the issue is only present when the live feed is coming through from the game. This is where the problem is…fix it!!
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Christian Lowden
(@XianLowden) reported
@SkyHelpTeam Horrendous service. 10 years+ customer. Finally got through to your staff in Sept about subscription. 1 month later, back to ridiculous sums. No explanation. Almost impossible to reach by phone too. Get me to @Virgin asap, don't care for your excuses.
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NinjaPixel
(@NinjaPixel6) reported
@lotro My terrible @SkyUK internet only exacerbates the current lag, hopefully i can get some hours in on the weekend if it has calmed down enough
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GenX. 🇪🇺
(@genxhappycamper) reported
Why are #skysports desperately using a ManU goal from nearly 5 years ago to advertise their service? Obvious bias against teams who have actually won trophies since 2017.