Sky Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9 and WA10.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Sky outage reports came from the following cities: Liverpool, Wigan, Warrington, St Helens, Ormskirk, Birkenhead, Prescot, Southport and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
TV | |
| Wigan |
Wi-fi | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Fraggle
(@smiley_fraggle) reported
from
Warrington, England
@TalkTalk @SkyUK In additon I've requested a cancellation tonight via your live chat. Apparently your system down for "maintenance" so you're unable to action this today. I've screen grabbed both conversations with date stamps. Incase i need to provide written proof of my original request.
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⚽️💙 Des D'Arcy 💙⚽️
(@Nilsatis_1878) reported
from
Runcorn, England
@SkySports @SkySportsNews I pay mega money for sky and and you put the worst football program on “Saturday Social” on three stations 5 nobody’s giving there opinions 💩 even “Soccer AM” went down the pan until Jimmy Bullard joined having a live band on 😂 turned off
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Fraggle
(@smiley_fraggle) reported
from
Warrington, England
@TalkTalk So i did the below & spent over an hour last night speaking to you guys. You ran tests, changed settings, took details & told me to switch it off again. Problem remains. I've been your customer for all of a week. I'm beyond disappointed. Id like to cancel and return to @SkyUK
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Richard Jenkins
(@richard4481) reported
from
Garston, England
Honestly getting frustrated with @sky @SkyHelpTeam problems with my satellite signal, problems with connectivity. Give the advisors their due they have tried but just getting nowhere for over 5 days now 😡😡
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George Caulfield
(@Geo1604) reported
from
Liverpool, England
@SkyUK has got to be the worst customer service ever
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@primevideosport crap awful picture quality #SkySports and #btsports have no worries
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Lois 🌹
(@Lois__6) reported
from
Liverpool, England
@SkySports sort your shit out
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Richard Jenkins
(@richard4481) reported
from
Garston, England
@SkyHelpTeam hi my internet has been dropping for the last 2 nights need some help 👍
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scousenatalie 😘
(@natalie_2917) reported
from
Liverpool, England
Never ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK
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Baron Sealand
(@BaronSealand) reported
from
Southport, England
Such confusion. @SkyUK supposed to fit SkyQ last Saturday 7th and didn’t turn up. I called and they arranged for this Saturday 14th coming, so this morning got email and text saying it’s getting installed Tuesday 10th and order status says Saturday 14th WTF! #fail
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Heidi J Roper
(@HeidiRoper) reported
from
Standish, England
@SkyHelpTeam You make it very easy to upgrade your services online but impossible to downgrade without having to call. Your customer service is disgusting. @BBCWatchdog Has anyone else complained about the Sky services. 45 minute call waiting times.
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Andrew
(@andym1908) reported
from
Warrington, England
@SkyUK if this is yr responsible to help . I suggest you shove it up yr arse .
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David Bimson
(@dbimo1980) reported
from
Birkenhead, England
@SkyUK same shite customer service as the fibre connection
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KEVIN DOYLEY
(@REDKEV67) reported
from
Leigh, England
Very disappointed that while @GNev2 is making salient points some jobs worth producer first thought is let’s distance ourselves. Shocking behaviour and if truth be told part of the bigger problem. Shame on you @SkySports
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sarah critchley
(@sarahcritchley1) reported
from
Southport, England
@SkyHelpTeam @skylarkblue1 @SkyUK Absolutely furious, my broadband is down yet again 🤬 This is simply not good enough @SkyUK need to sort their shit out.
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sarah critchley
(@sarahcritchley1) reported
from
Southport, England
@SkyHelpTeam I have tried these fixes several times and none of them work! I am not paying for an engineer to visit and I’m not signing up for another 12 months for terrible service. Which is what is suggested when I speak to customer services. I am fuming that it’s down again!!
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Lisa
(@LoubLou1985) reported
from
Widnes, England
@SkyHelpTeam Having issues only on certain channels distorting - must of restarted sky approx 10 times in the past few days. I am in WA8 area. Thanks
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Alan JG Butterworth🇨🇰
(@AljButterworth) reported
from
Birkenhead, England
@JimBoardman @premierleague @btsport @BBCSport @primevideosport @SkySports Seen @btsport pundits and anchorman talk about this subject a lot, not once have they reacted the way the Sky anchorman did after @GNev2 eloquent and passionate put his points over, awful climbdown....
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Roy Ellis
(@royellis) reported
from
Southport, England
@SkyHelpTeam no TV signal and the earliest an engineer can come to fix it is 25th January 2020, that’s 40 (FORTY) days away. I spend £140 per month and expect better service than this. This is NOT good enough.
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Joanne Sartorius
(@hobojouk) reported
from
Ellesmere Port, England
@SkyUK trying to contact sky to cancel broadband but number is giving me a dead tone.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Muuj
(@Muuj1) reported
@SkyUK I've been requesting you to improve your subtitled quality, especially on the sky go app. You've ignored (inc calls) and forced extortionate prices on me. For what I'm paying you, I expect an excellent service. Recordings via sky go show subtitles available, so where they?
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Prans
(@IamPrans_) reported
@SkyHelpTeam It says no problem but it always stopping. The green light is turning into orange everytime. Its really frustrating now as i have to save my work everytime 😓😓
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Nick 🏳️🌈 #FBPE #FBPPR #ToriesOut
(@batmaker17) reported
@SkyHelpTeam The best customer service! Now thats an unsubstantiated claim. In my experience that is not the case. Please justify these price increases?
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Jemma
(@JPMIDB) reported
@SkyHelpTeam It was down yesterday for 3 hours and it’s gone down again. It says there’s no problems in the area which isn’t true. No matter how much we do the help section it won’t work!
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Simon Baker
(@SiBaker_) reported
@SkyUK Could someone DM for some help please?
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Tricia 💫
(@TriciaWonders) reported
@SkyHelpTeam Hard disk problem. I have TV on now but it’s slow with scattered programme listenings. Can’t watch recorded programmes. My BT broadband is also problematic. I’ll reboot this later. I just need an engineer here. I was told I would wait 2 weeks 😳😳😳😳😳
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Jemma
(@JPMIDB) reported
@SkyHelpTeam internet down again!
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Nick 🏳️🌈 #FBPE #FBPPR #ToriesOut
(@batmaker17) reported
@SkyHelpTeam Also, I've litterally just renegotiated my subscription 2 weeks ago. No mention of planned increases from your "customer service"
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Ian Vine
(@IanVine1985) reported
Everytime I try to download Spider-Man No Way Home to my Sky box, I keep getting a download failed error. I’ve checked the network & it says everything is connected @SkyHelpTeam
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Yasmin
(@yas22xx) reported
@JPMIDB @SkyHelpTeam Same for me too!! Last night this morning and now and says there’s no issues