Sky

Sky Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in St Helens, St. Helens, England 01/30/2025 18:45

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Sky outage reports came from the following cities: Liverpool, Warrington, Wigan, Ellesmere Port, Leigh, Runcorn, St Helens, Skelmersdale, Lymm and Newton-le-Willows.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • ronbrett Ron Brett (@ronbrett) reported from Runcorn, England

    @SkyHelpTeam My broadband is down. I’ve gone thought all the troubleshooting and it definitely isn’t my home setup. Is there an expected time to resolution? I’m not the only person reporting this.

  • tj_millen Tom Millen (@tj_millen) reported from Liverpool, England

    @SkyHelpTeam Hi there. Wi-Fi has dropped. Impossible to speak to anyone on the phone. MySky app won't let us sign in,( says broadband not set up). Working from home suddenly impossible! Can you please help?

  • leepcollins Lee Collins (@leepcollins) reported from Newton-le-Willows, England

    @SkyHelpTeam how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?

  • ellison_paul Paul Ellison (@ellison_paul) reported from Ormskirk, England

    Although Joe Bryan may be foul mouthed, great answer to another stupid question from @SkySports “I am quite fit you know”

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    All keeping OK on my network @SkyUK @SkyCinemaUK

  • LiverbirdClaire Claire Poole (@LiverbirdClaire) reported from Liverpool, England

    @SkySports thanks for that we missed the winning darts coz you put adverts on why do I waste money paying for a rubbish service

  • GemmaTweets Gemma Cutting (@GemmaTweets) reported from Liverpool, England

    @SkyHelpTeam hi! You’re saying not to call but I can’t see where to arrange moving house online. Can you help please?

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @SkyHelpTeam issues with sky Q boxes.. jumping.. proximity issues.. poor network messages. Frustrating waste of money. BT have fixed our internet new router still Sky is poor. Over to you... 🤷

  • Danny_Bayliss Daniel Bayliss (@Danny_Bayliss) reported from Wigan, England

    @MarshInsight @SkySports "as a joint fan" nobody cares about you our opinion, stopped reading after joint fan, your opinion is void if you support 2 teams, off you **** you melt.

  • roberto_fletch Roberto Fletch (Premier League Champions🏆) (@roberto_fletch) reported from Ellesmere Port, England

    @SkyHelpTeam Still seems I have problems with my speed.

  • JamesNimmo0864 James Nimmo (@JamesNimmo0864) reported from Widnes, England

    @SkyUK major issues with broadband both wired and wireless since upgrading to new hub & booster. Slow speeds even when plugged in. Guaranteed 64Mbps - we get 25. 6-20 on Wi-Fi. Our Wi-fi environment is good. Wi-fi channels all good. No interference & acceptable noise levels. Help

  • Vic_Ashy Vic (@Vic_Ashy) reported from Standish, England

    @SkyHelpTeam internet is absolutely awful!! Been down for the past 3 days now!

  • DavidRa87534735 David R 👹 (@DavidRa87534735) reported from Golborne, England

    @OliverFarrell99 @davyrug @SkySports No it’s been terrible... the rebuild has failed multiple times Only now are we seeing a positive path, but long was to go

  • leepcollins Lee Collins (@leepcollins) reported from Newton-le-Willows, England

    @skytv how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?

  • Kjones1892 Keith Jones (@Kjones1892) reported from Halewood, England

    @seanwanon @ManLoicRemy @SkySports Pretend fans? Can’t people outside of Liverpool support Liverpool ?

  • emma_holmes81 Emma Kidd (@emma_holmes81) reported from Up Holland, England

    @SkyHelpTeam broadband still not fixed by @WeAreOpenreach after 12 days. On phone to customer services for 43 minutes and transferred by engineer for help with additional data for our sky mobiles, put on hold then call is cut off!

  • vickypinder Vicky Denison Pinder (@vickypinder) reported from St Helens, England

    @SkyHelpTeam Followed all this and all troubleshooting and still got issues. It's a lot of money to pay multiroom for a box that has to be reset every night

  • Coops256 Neil Cooper (@Coops256) reported from St Helens, England

    @SkyHelpTeam why is your internet so slow or not working at all

  • clairesergio Claire sergison (@clairesergio) reported from Prescot, England

    @SkyHelpTeam I have tried to call to resolve a broadband issue but recorded message tells me my call can not be answered unless I fall into a medically vulnerable category. Please advise how I can speak to someone. Online guides not helpful.

  • emma_holmes81 Emma Kidd (@emma_holmes81) reported from Up Holland, England

    @SkyUK broadband been down since 10/07. Openreach investigates 11/07 and need to do underground work but we are paying for services including #skybroadband that we cannot access without internet!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRocketMan_1 Ryan (@TheRocketMan_1) reported

    @TongeMichael @SkyUK I can believe it. Moved away from them 3 years ago. Nightmare to setup & nothing but issues. I left when my contract finished but they're still chasing me for a debt I don't owe & have proved that to them. They even told me I'd never been a customer when I rung up which was odd.

  • DavArnold23 DavidArnold (@DavArnold23) reported

    @SkyHelpTeam any news on the outage of broadband in se4?

  • Welshade Ade Owen (@Welshade) reported

    @notrashcougar @SkyFootball @SkyHelpTeam Have to agree Sky , we are paying for this service after all !!!

  • Lockwood1992 Sam (@Lockwood1992) reported

    Sort this stream out @SkySports… whilst you’re at it fix the commentary too #QPRHUD

  • mroechner mark roechner (@mroechner) reported

    @there_is_no_if Such a joke , bad press has F1 trending, cost cap scandal at F1 is trending , SkySports reputation is trending, Human Error 2021 championship will always be trending worldwide, FIA lack of credibility , governance is trending, Horner whining is trending

  • Thierry85246372 Thierry Muller (@Thierry85246372) reported

    @SkyHelpTeam broadband still down !

  • joevicbel Dean Kelly (@joevicbel) reported

    @SkyHelpTeam trying to watch the Blades v Millers game tonight and the quality is awful. Picture keeps freezing but the commentary stays. Is there an issue?

  • litemoon123 Moonlite (@litemoon123) reported

    @TheAnfieldTalk @TeleFootball Caragger should shut his mouth.FSG wants to sell their shares and praises them .Fine praise them as you wish but majority of liverpool fans wants FSG to get out.He is pretending to be a staunch liver supporter but he is not.Skysports terminate him as he is not popular like nevil

  • tompeters1 tompeters1 (@tompeters1) reported

    @SkyHelpTeam Hi @SkyHelpTeam are there broadband issues in the Guildford /Woking area? Orange 'Voice' light on router on and have reset multiple times but still issues!

  • TheTestingMuse David Williams (@TheTestingMuse) reported from Ashford, England

    @MSRoyle98 @QPR Also loving the enforced breaks (stream freezes) on Red Button. Remind me how this is a paid "service" again, @SkySports ?