Sky

Sky Outage Report in St Helens, St. Helens, England

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The latest reports from users having issues in St Helens come from postal codes WA9.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in St Helens, St. Helens, England 10/10/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Sky outage reports came from the following cities: Widnes, Leigh, St Helens, Liverpool, Bromborough, Wigan, Warrington, Aspull, Upholland, Prescot, Runcorn and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWidnes TV
United KingdomLeigh TV
United KingdomWidnes TV
United KingdomSt Helens TV
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    Shows how shit @SkySports has gone when they don’t show one of the biggest derby games in rugby league on television. #WiganvsSaints no wonder @btsport is taking over

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

  • wayneg4 Wayne Goodison (@wayneg4) reported from Leigh, England

    @hairyhatton @SmokeyTimRobbo @WeAreCrewe @Scoff1959 @SkySports 😂 I just ran up and down a lot....

  • treeandcrown JP (@treeandcrown) reported from Wigan, England

    @ulstershaker @theawayfans @SkySports I agree, although charging £30 for a Tuesday night game that’s on the box doesn’t help either.

  • CookieSoulie Ian Cook (@CookieSoulie) reported from Southport, England

    @mrdanwalker @BBCBreakfast Come on of Bury do go what will happen to this Loyal supporter no internet at least try for him to get internet So he can still Watch football @SkyNews you’ve had a good story from this fix him up with @SkySports on a box Very sad @buryfcofficial

  • GreggMac11 G-Mac (@GreggMac11) reported from Warrington, England

    @SkyHelpTeam Can you please provide me with a number for the Sky Help text service as I simply don’t have the time for another 1.5 hour wait on the phone today. Thank you

  • Horwichbloke My name is Michael (@Horwichbloke) reported from Horwich, England

    Disappointed to hear that Tyler has toned down his "and it's live!!!!" #SuperSunday #SkySports #mnuche

  • jeisheeh Ish (@jeisheeh) reported from Liverpool, England

    This Transfer Talk show on @SkySports is just about the worst thing I’ve ever seen. Absolute blankets. My eyes need wheelchairs. #TransferTalk

  • leythdave LeythDave (@leythdave) reported from Tyldesley, England

    @SkyHelpTeam I have a problem playing @YouTube through my Sky Q box. It freezes when the adverts start. Plus BB connection keeps lagging/buffering.

  • philroue10 Ya Ma's Athletic (@philroue10) reported from St Helens, England

    @SkyHelpTeam internet playing up again day 10. Many attempts to call through but after 30 mins of waiting i cant be bothered. Funny when i wanna add service its like fatest finger 1st. BB on and off like a light switch. Think time for a change. Done all the scipted test #boring

  • garethtolley garethtolley (@garethtolley) reported from Liverpool, England

    @SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem

  • wireknox Wireknox (@wireknox) reported from Warrington, England

    @lonnyypops @Saints1890 @SkySports @TheRFL Thats awful.

  • LiverbirdClaire Claire Weston (@LiverbirdClaire) reported from Roby, England

    @SkyHelpTeam absolutely gutted I’ve had to cancel my tickets to rod Stewart because my mum uses a wheelchair and no disabled spaces left was so happy when I won too😭

  • BenGShirley Ben Shirley (@BenGShirley) reported from Atherton, England

    @aberfoodblog @fLip_uk @ioauk @BBCCasualty @thepengineer @BBC @BBC6Music @BBCiPlayer @SkyUK @NetflixUK @SalfordAcoustic @S3ASpatialAudio Hence why the clean audio recommendations in ETSI and other broadcast standards were largely ineffective in solving the problem. Object based audio has advantages that research like this needs to explore if we are to gain any benefit. Also it really wasn't an expensive project!

  • wesleyworld3 Wesleyworld3 (@wesleyworld3) reported from Lymm, England

    @CardoScalaRider Still waiting & still not working the page still have same message there still fixing the line that come from you away not here in home night @SkyUK

  • tomoennion7 Thomas Ennion (@tomoennion7) reported from Hindley, England

    @SkySports biggest game in @SuperLeague and it’s not live #SLStHWig #awful #brainless #lostviewers #shocking

  • Horwichbloke My name is Michael (@Horwichbloke) reported from Horwich, England

    **** off apologising for bad language ffs #SkySports #TOTAVL

  • sav4efc Gary Savage (@sav4efc) reported from Liverpool, England

    Who are these imbeciles talking transfers on Skysports news now. Never seen any of them before in my life. Cant be journos cause I would have give them shit already!!

  • x17aej Andrew Jones (@x17aej) reported from Liverpool, England

    @SkyHelpTeam Hi, I have lost my connection to my email for the last 36hrs. All attempts to reconnect / change password & even using the captcha fails every time. Please help

  • jakemac97 Jake McLaughlin (@jakemac97) reported from Wigan, England

    @jackrimmi @SkySports @btsport Still shit should be on television. Better than Leeds and hull

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • laurajjcook Laura (@laurajjcook) reported from Thundersley, England

    @handzia @SkyHelpTeam Their website is now down too!

  • EyeXRP +ÆM+ (@EyeXRP) reported

    @SkyHelpTeam internet down then up down then up.

  • BlondeBlondexx_ Charl (@BlondeBlondexx_) reported

    @bigfatnastyaunt @SkyHelpTeam It’s crap but Surely they have toys to keep them occupied though!

  • MrsPETeacher Tor ⚒🏈 (@MrsPETeacher) reported

    @SkyUK having issues with our broadband. Nothing wants to load, very frustrating 😤

  • smike82 smike82 (@smike82) reported

    @SkyHelpTeam Romford not working

  • rikp71 RikP 🥊🥊 (@rikp71) reported

    @SkyHelpTeam Probably blame others than admit its their fault - nationwide issue tho still try to worm their way out

  • KenFitlikemin Ken Fitlike (@KenFitlikemin) reported

    @SkyHelpTeam Off then on, off then on. #skybroadband not working

  • RayWrestling82 Raymond Jones (@RayWrestling82) reported

    @MrVipes @David_J_Stevens @SkyHelpTeam People want compensating for the tiniest inconvenience. I work in customer service and people are just utterly awful when something doesn’t go their way

  • stewartridgway Stewart Ridgway (@stewartridgway) reported

    @SkyHelpTeam Sounds like a data center or network exchange has gone down to be this widely impacted. It’s highly likely that sky would have resilience and high availability but typically they get supplied by open reach or similar companies and it’s usually a large exchange/hub for this happen

  • Jimmy_bail Jim #KBF (@Jimmy_bail) reported

    @BenThompson53 @SkyHelpTeam I’m in Benfleet too. Had intermittent problems since 5pm. Keeps stopping and starting, some things load, some don’t. TV on demand keeps dropping. Rubbish. And no mention of any problems on their website!