Sky Outage Report in St Helens, St. Helens, England
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The latest reports from users having issues in St Helens come from postal codes WA9 and WA10.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Sky outage reports came from the following cities: Liverpool, Wigan, Warrington, St Helens, Skelmersdale, Birkenhead, Runcorn, Widnes, Prescot, Southport and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Wigan |
TV | |
| Liverpool |
TV | |
| Warrington |
TV | |
| St Helens |
TV | |
| Warrington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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Neil Cooper
(@Coops256) reported
from
St Helens, England
@SkyHelpTeam why is your internet so slow or not working at all
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James Nimmo
(@JamesNimmo0864) reported
from
Widnes, England
@SkyUK major issues with broadband both wired and wireless since upgrading to new hub & booster. Slow speeds even when plugged in. Guaranteed 64Mbps - we get 25. 6-20 on Wi-Fi. Our Wi-fi environment is good. Wi-fi channels all good. No interference & acceptable noise levels. Help
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David R 👹
(@DavidRa87534735) reported
from
Golborne, England
@OliverFarrell99 @davyrug @SkySports No it’s been terrible... the rebuild has failed multiple times Only now are we seeing a positive path, but long was to go
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam issues with sky Q boxes.. jumping.. proximity issues.. poor network messages. Frustrating waste of money. BT have fixed our internet new router still Sky is poor. Over to you... 🤷
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Alan
(@Alan_istones) reported
from
Leigh, England
@SkyHelpTeam My broadband service has been faulty since Sunday, either low or no broadband at all. The engineers visit hasn’t resolved the issue
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Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
All keeping OK on my network @SkyUK @SkyCinemaUK
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam Followed all this and all troubleshooting and still got issues. It's a lot of money to pay multiroom for a box that has to be reset every night
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Vic
(@Vic_Ashy) reported
from
Standish, England
@SkyHelpTeam internet is absolutely awful!! Been down for the past 3 days now!
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Ron Brett
(@ronbrett) reported
from
Runcorn, England
@SkyHelpTeam My broadband is down. I’ve gone thought all the troubleshooting and it definitely isn’t my home setup. Is there an expected time to resolution? I’m not the only person reporting this.
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Lee Collins
(@leepcollins) reported
from
Newton-le-Willows, England
@SkyHelpTeam how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?
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Emma Kidd
(@emma_holmes81) reported
from
Up Holland, England
@SkyHelpTeam broadband still not fixed by @WeAreOpenreach after 12 days. On phone to customer services for 43 minutes and transferred by engineer for help with additional data for our sky mobiles, put on hold then call is cut off!
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Lee Collins
(@leepcollins) reported
from
Newton-le-Willows, England
@skytv how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?
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Emma Kidd
(@emma_holmes81) reported
from
Up Holland, England
@SkyUK broadband been down since 10/07. Openreach investigates 11/07 and need to do underground work but we are paying for services including #skybroadband that we cannot access without internet!
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Claire sergison
(@clairesergio) reported
from
Prescot, England
@SkyHelpTeam I have tried to call to resolve a broadband issue but recorded message tells me my call can not be answered unless I fall into a medically vulnerable category. Please advise how I can speak to someone. Online guides not helpful.
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Tom Millen
(@tj_millen) reported
from
Liverpool, England
@SkyHelpTeam Hi there. Wi-Fi has dropped. Impossible to speak to anyone on the phone. MySky app won't let us sign in,( says broadband not set up). Working from home suddenly impossible! Can you please help?
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Paul Ellison
(@ellison_paul) reported
from
Ormskirk, England
Although Joe Bryan may be foul mouthed, great answer to another stupid question from @SkySports “I am quite fit you know”
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Gemma Cutting
(@GemmaTweets) reported
from
Liverpool, England
@SkyHelpTeam hi! You’re saying not to call but I can’t see where to arrange moving house online. Can you help please?
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@seanwanon @ManLoicRemy @SkySports Pretend fans? Can’t people outside of Liverpool support Liverpool ?
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Claire Poole
(@LiverbirdClaire) reported
from
Liverpool, England
@SkySports thanks for that we missed the winning darts coz you put adverts on why do I waste money paying for a rubbish service
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Daniel Bayliss
(@Danny_Bayliss) reported
from
Wigan, England
@MarshInsight @SkySports "as a joint fan" nobody cares about you our opinion, stopped reading after joint fan, your opinion is void if you support 2 teams, off you **** you melt.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Colling
(@DavidColling21) reported
@SkyHelpTeam Still not working, lost 2 days salary due to this. Absolute joke
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Richard Bevan
(@ForestFanBev) reported
@SkyHelpTeam Not really, no! There has been an "issue" since Saturday. What is so annoying is there is NO communication from you. Even your call centre people don't know what is happening. Hundreds of households are affected and unable to work/home school😡 what is the "issue"??
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Gareth
(@leybournefamily) reported
@SkyHelpTeam living in Andover. Internet been down now for third day. What is happening.
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Nathan Drake
(@nathanjdrake82) reported
@SkyHelpTeam What a shocking response! I clearly state I want to speak to someone and I get given a number to a automated service telling me I have a problem, thank you for my patience then hangs up. Savage.
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user75642
(@noname24561) reported
@SkyHelpTeam Will I and all the other customers that you have let down be able to claim compensation for this situation since your services have let us down for days now even though we are paying for them
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Lauren McKay
(@laurenjmckay) reported
@SkyHelpTeam It’s broadband, I don’t have a number… never had one. Can you tell me who to contact if Twitter isn’t the right place to get support? Thanks.
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Chris Collindridge
(@Chris_swfc) reported
@SkySports What a crock of ****
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Mike Roberts
(@Mike92Roberts) reported
@SkyHelpTeam I have read this and done all I possibly can to make it a stronger connection, even buying wifi boosters. It is simply the **** broadband you offer, if it doesn’t get sorted I will be leaving ASAP.
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Mike Roberts
(@Mike92Roberts) reported
@SkyHelpTeam I live in a flat my front room is about 6 metres from the router, It shows 2 bars constantly on my wifi signal, Netflix won’t load half the time, I can’t play any online gaming because it freezes and also disconnects from my Alexa because of poor connection.. awful!
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Lauren McKay
(@laurenjmckay) reported
@SkyHelpTeam What is Sky Talk? Yes, I’ve been paying for Sky broadband for two months now and using the service, but it seems Sky hasn’t communicated with Vodafone to make the switch.