Sky Outage Report in St Helens, St. Helens, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in St Helens come from postal codes WA9 and WA10.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St Helens, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (30%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Sky outage reports came from the following cities: St Helens, Lymm, Liverpool, Ormskirk, Wigan, Warrington, Skelmersdale, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Wi-fi | |
| Lymm |
Phone | |
| Lymm |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
-
Daniel Bayliss
(@Danny_Bayliss) reported
from
Wigan, England
@MarshInsight @SkySports "as a joint fan" nobody cares about you our opinion, stopped reading after joint fan, your opinion is void if you support 2 teams, off you **** you melt.
-
Tom Millen
(@tj_millen) reported
from
Liverpool, England
@SkyHelpTeam Hi there. Wi-Fi has dropped. Impossible to speak to anyone on the phone. MySky app won't let us sign in,( says broadband not set up). Working from home suddenly impossible! Can you please help?
-
Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam issues with sky Q boxes.. jumping.. proximity issues.. poor network messages. Frustrating waste of money. BT have fixed our internet new router still Sky is poor. Over to you... 🤷
-
Lee Collins
(@leepcollins) reported
from
Newton-le-Willows, England
@skytv how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?
-
Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam Followed all this and all troubleshooting and still got issues. It's a lot of money to pay multiroom for a box that has to be reset every night
-
Gemma Cutting
(@GemmaTweets) reported
from
Liverpool, England
@SkyHelpTeam hi! You’re saying not to call but I can’t see where to arrange moving house online. Can you help please?
-
Lee Collins
(@leepcollins) reported
from
Newton-le-Willows, England
@SkyHelpTeam how come it took me 10 seconds and 2 clicks to add @SkySports but I have to wait on hold for half an hour to cancel it?
-
Claire sergison
(@clairesergio) reported
from
Prescot, England
@SkyHelpTeam I have tried to call to resolve a broadband issue but recorded message tells me my call can not be answered unless I fall into a medically vulnerable category. Please advise how I can speak to someone. Online guides not helpful.
-
Vic
(@Vic_Ashy) reported
from
Standish, England
@SkyHelpTeam internet is absolutely awful!! Been down for the past 3 days now!
-
Emma Kidd
(@emma_holmes81) reported
from
Up Holland, England
@SkyHelpTeam broadband still not fixed by @WeAreOpenreach after 12 days. On phone to customer services for 43 minutes and transferred by engineer for help with additional data for our sky mobiles, put on hold then call is cut off!
-
Keith Jones
(@Kjones1892) reported
from
Halewood, England
@seanwanon @ManLoicRemy @SkySports Pretend fans? Can’t people outside of Liverpool support Liverpool ?
-
Ron Brett
(@ronbrett) reported
from
Runcorn, England
@SkyHelpTeam My broadband is down. I’ve gone thought all the troubleshooting and it definitely isn’t my home setup. Is there an expected time to resolution? I’m not the only person reporting this.
-
Paul Ellison
(@ellison_paul) reported
from
Ormskirk, England
Although Joe Bryan may be foul mouthed, great answer to another stupid question from @SkySports “I am quite fit you know”
-
Roberto Fletch (Premier League Champions🏆)
(@roberto_fletch) reported
from
Ellesmere Port, England
@SkyHelpTeam Still seems I have problems with my speed.
-
Neil Cooper
(@Coops256) reported
from
St Helens, England
@SkyHelpTeam why is your internet so slow or not working at all
-
James Nimmo
(@JamesNimmo0864) reported
from
Widnes, England
@SkyUK major issues with broadband both wired and wireless since upgrading to new hub & booster. Slow speeds even when plugged in. Guaranteed 64Mbps - we get 25. 6-20 on Wi-Fi. Our Wi-fi environment is good. Wi-fi channels all good. No interference & acceptable noise levels. Help
-
David R 👹
(@DavidRa87534735) reported
from
Golborne, England
@OliverFarrell99 @davyrug @SkySports No it’s been terrible... the rebuild has failed multiple times Only now are we seeing a positive path, but long was to go
-
Wesley Damian Woolfall
(@WesleyDamianWo2) reported
from
Lymm, England
All keeping OK on my network @SkyUK @SkyCinemaUK
-
Emma Kidd
(@emma_holmes81) reported
from
Up Holland, England
@SkyUK broadband been down since 10/07. Openreach investigates 11/07 and need to do underground work but we are paying for services including #skybroadband that we cannot access without internet!
-
Claire Poole
(@LiverbirdClaire) reported
from
Liverpool, England
@SkySports thanks for that we missed the winning darts coz you put adverts on why do I waste money paying for a rubbish service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny
(@Dannysheps) reported
@JonathanFuller8 @SkyHelpTeam @SkyUK Judging by some of the issues in other areas, could be waiting over 10 hours...
-
Louis Edmunds
(@LouisEdmunds_YT) reported
@SkyHelpTeam any idea when the Internet will be back up in the CT1 area? It’s been down since around 10pm ish last night
-
Hollie Stirrup
(@HolStirrup) reported
@SkyHelpTeam @SkyUK my broadband has been down for 2 hours now, I work from home and I’m missing meetings. When will this be fixed?!
-
Northwich Business
(@NorthwichBiz) reported
@SkyHelpTeam Broadband down in Mold, app says nothing is wrong. Thank goodness @ThreeUK has hotspot inclusions, otherwise I’d be stuck!
-
PokéMatt: Shining Pearl Version
(@CelticRug) reported
@Ker1244 @SkyUK Likely won't be a paying customer for much longer after this, was already fed up with the random drop-outs once a week and now we've had a 15+ hour nationwide blackout with barely an explanation. We're back online now which is great but almost 3pm when people WFH is far too late.
-
Andrew Birchall
(@TheOtherAndrewB) reported
@SkyHelpTeam Our internet has now gone off in North Wales so it seems that the service failure is getting worse rather than better.
-
Laura Gray
(@lawlaw1979) reported
@SkyHelpTeam broadband has been down since last night…. Any idea when it is going to be back up and running?! I need to work…..,
-
Dan 🇦🇺
(@5tig_f1) reported
hey @SkyHelpTeam I’m in Dorset and we’ve just lost our broadband. HELP!
-
JACQUELINE BATCHELOR
(@JACKIE_BATCH) reported
@SkyHelpTeam Hi, I’m in Cheshire and no broadband connection. Is this related to the issues in other parts of the country?
-
Ronnie McCarthy
(@RonnieMac252) reported
@SkyHelpTeam Any news on the broadband outage in the Cardiff area, regular updates would be nice.