Sky

Sky Outage Report in St Helens, St. Helens, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in St Helens come from postal codes WA9 and WA10.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in St Helens, St. Helens, England 05/31/2025 18:00

May 31: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (48%)

    TV (48%)

  2. Internet (34%)

    Internet (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Sky outage reports came from the following cities: Bromborough, Liverpool, Warrington, St Helens, Wigan, Southport, Runcorn, Ellesmere Port, Widnes, Birkenhead, Leigh, Skelmersdale, Ormskirk, Prescot and Seaforth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromborough Total Blackout
United KingdomBromborough Total Blackout
United KingdomBromborough E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • CraigPerkins17 Craig Perkins (@CraigPerkins17) reported from Frodsham, England

    @GNev2 @SouthernSWA1 @SkySports @EFL The proposal allows for an expanded play offs which Tranmere have no interest or benefit in... In my view there would be even less support for a proposal than reprieved Bolton and Southend with them so far adrift.

  • Chris_Riley2 Chris Riley (@Chris_Riley2) reported from Warrington, England

    @SeanGam @Chucky2314 @SkySports @jimmy574 Didn’t want the spelling police on my case for as and has! I’d be going down for a long time. 👀

  • Elle_Pee_x Danielle ❤ * (@Elle_Pee_x) reported from Liverpool, England

    @SkyHelpTeam why have I been charged full whack when I had no service for 2 weeks .. 2 engineer visits and a promise my bill would be slashed

  • ginaamatoxo Gina (@ginaamatoxo) reported from Birkenhead, England

    @SkyHelpTeam I've recently moved and open reach engineer has failed to turn up. My bill is due tomorrow and I'm being charge for the full month when I'm not using services due to failed appointment can you help

  • LeeTurn71 Lee Turner (@LeeTurn71) reported from St Helens, England

    @SkySports Vettel and Hamilton never going to happen .

  • rblackjnr rblackjnr (@rblackjnr) reported from Appley Bridge, England

    @SamPenno_MUFC @Bunney_91 @SkySports @ManUtd Yes, factually correct - but it is still in very poor taste - as it’s not a new phenomenon it’s been around since Championship Manager. Bad timing especially when @SI_games gave nearly a month of free play to all at the start of this pandemic... #MUFC it’s us the fans that suffer

  • Jamie_McGaghey Jamie Mc (@Jamie_McGaghey) reported from Garston, England

    Anyone having problems with @SkyUK in Liverpool #liverpool @SkyHelpTeam

  • daniel_smith93 Daniel Smith (@daniel_smith93) reported from Liverpool, England

    @SkyHelpTeam @LauraMillar87 Having the same issue and have tried on multiple devices

  • alexsmart1994 Alex smart (@alexsmart1994) reported from Horwich, England

    @SkyHelpTeam have the worst customer service I have ever spoken to, the staff is so rude and talk to you like your dirt on the bottom of your shoe, wouldn’t recommend anyone to sign up and be a sky customer, horrible attitude, wouldn’t even recommend joe fritzel to them 👌💦

  • gerry_graceffa Gerry G (@gerry_graceffa) reported from Halewood, England

    @nobbypfc @zics77 @SkySports Why do you think Liverpool don’t give a shit about peoples lives

  • rblackjnr rblackjnr (@rblackjnr) reported from Appley Bridge, England

    @SkySports @ManUtd this is so poor! You have done some good stuff during this Covid crisis.. but this is so petty and unnecessary! #MUFC #embarrassing please see sense!

  • scottyrl1978 ian scott (@scottyrl1978) reported from Widnes, England

    @SkyHelpTeam can someone help me with my bill please

  • BBarnforth Billy.Barnforth (@BBarnforth) reported from Seaforth, England

    @SkySports The F A already got blood on their hands over Hillsborough horrible greedy rats

  • GarethChidgey Gareth Chidgey (@GarethChidgey) reported from Haydock, England

    @SkyUK @SkyHelpTeam I have no way of contacting you. You have booked an engineer to come out and fit my box tomorrow without checking if I’m available... I’m not! I’d appreciate some help

  • Bmlkcann Karl James Cannon* (@Bmlkcann) reported from Liverpool, England

    So the sound from our @SkyUK has gone, and after going through about an hours worth of checks(!) been told we have to wait without sound till the 20th June for an engineer 😡 so much for help for key workers

  • stormscrazydave David Martin (@stormscrazydave) reported from St Helens, England

    @SkySports That's more of a class issue than race... Few state schooled players compared to public school

  • Bmlkcann Karl James Cannon* (@Bmlkcann) reported from Liverpool, England

    So the sound from our @SkyUK has gone, and after going through about an hours worth of checks(!) been told we have to wait without sound till the 20th June for an engineer 😡 so much for help for key workers @SkyHelpTeam

  • sianrossx Sian Ross (@sianrossx) reported from Seaforth, England

    @SkyHelpTeam my internet is down again !!! So unreliable

  • spuddy1878 Neil (@spuddy1878) reported from Aintree Village, England

    @teadrinker68 @pfin11 @chazaustin10 @SkySports @SkySportsPL @GNev2 @Carra23 As far as he knew the monitor was checked and no goal given, he had no reason to think there was a problem.

  • GibboLFC1892 Andy Gibson (@GibboLFC1892) reported from Hindley, England

    @Barry11176389 @LaLigaTV @SkyUK @PremierSportsTV I am having the same problem. Just cancelled by D.Debit. They should ring me now.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mc07236844 georgecdba (@mc07236844) reported

    @SkyUK @SkyUK waited in all day at home, for engineers to arrive and install/upgrade my Broadband. At 15:40 today I received an e-mail with another date!! How dare they treat me like that, I’ve lost a days work today. How utterly despicable to treat a customer like that.

  • mackiewayne0 Wayne Mackie (@mackiewayne0) reported

    @samjane79 @SkyHelpTeam Mine down too! Been off since 12, they have told a lady in our village 24-48 hours, I too work from home so unable to work! Sort it out @SkyHelpTeam

  • marcjoblingfpl Marc Jobling (@marcjoblingfpl) reported

    Wish @SkyHelpTeam would hurry up and fix Durham's broadband..... it's been over 2 hours now 😥 #remoteworking

  • thegeneraljohn John Lacey (@thegeneraljohn) reported

    @SkyHelpTeam Email has stopped working on my iphone, is there a known problem ?

  • Ishields40 shields40 (@Ishields40) reported

    Haway @SkyHelpTeam internet been down all day in dh7....sort it out 🙄

  • lynnedixon14 lynne dixon (@lynnedixon14) reported

    @SkyHelpTeam Thankyou. When can we expect the service we pay for to be restored? Are there engineers on site? Are you in contact with them? My sky app and service status link just show the blue spinning circle of doom. Sigh!

  • Nelmanie Melanie \thompson (@Nelmanie) reported

    @SkyHelpTeam Have got a code, mobile device asks to sign in tried sign in with partner only apple TV comes up?

  • lynnedixon14 lynne dixon (@lynnedixon14) reported

    @SkyHelpTeam @bethanyusher Apologies are all very well, but how soon does compensation for not receiving the service we pay for kick in?

  • Langaland Kaaaaaaay' (@Langaland) reported

    @SkyHelpTeam any update on the outage in County Durham? It's been nearly 5 hours 🙁

  • Free_Thinker_1 DCD (@Free_Thinker_1) reported

    @SkyUK Where's my £50 Mastercard ? I'm a new customer, I'm sure I'm not the only one that's asking this question. Not a good start is it? make a promise but fail to provide any info on delivery.