Sky Outage Report in Ellesmere Port, Cheshire West and Chester, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Widnes, Chester, Upton, Runcorn, Liverpool, St Helens, Wallasey, Prescot and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Internet | |
| Chester |
Phone | |
| Upton |
TV | |
| Runcorn |
Internet | |
| Runcorn |
Internet | |
| Upton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Nicky Hughes
(@nickyhughes11) reported
from
Frodsham, England
@SkyHelpTeam Thanks but this isn’t very helpful, just generic help
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@SkyHelpTeam It's ok. Given that the Sky Help Team didn't want to actually do what their name suggested, I did it myself.
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Dave
(@daveb257) reported
from
Broughton and Bretton, Wales
@SkyHelpTeam how can we get help with crap broadband for weeks, help site won’t run tests ?
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Neil Cooper
(@Coops256) reported
from
St Helens, England
@SkyHelpTeam why is your internet so slow or not working at all
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Nicky Hughes
(@nickyhughes11) reported
from
Frodsham, England
@SkyUK our TV can’t play YouTube, it says it’s connected to the WiFi but there’s no internet. What does that even mean!? We pay £100 a month for this service...
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@SkySports With help from officials
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James Nimmo
(@JamesNimmo0864) reported
from
Widnes, England
@SkyUK major issues with broadband both wired and wireless since upgrading to new hub & booster. Slow speeds even when plugged in. Guaranteed 64Mbps - we get 25. 6-20 on Wi-Fi. Our Wi-fi environment is good. Wi-fi channels all good. No interference & acceptable noise levels. Help
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Roberto Fletch (Premier League Champions🏆)
(@roberto_fletch) reported
from
Ellesmere Port, England
@SkyHelpTeam Still seems I have problems with my speed.
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Tom Millen
(@tj_millen) reported
from
Liverpool, England
@SkyHelpTeam Hi there. Wi-Fi has dropped. Impossible to speak to anyone on the phone. MySky app won't let us sign in,( says broadband not set up). Working from home suddenly impossible! Can you please help?
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Claire Poole
(@LiverbirdClaire) reported
from
Liverpool, England
@SkySports thanks for that we missed the winning darts coz you put adverts on why do I waste money paying for a rubbish service
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@SkyHelpTeam I already looked at that and it doesn't cover this issue. Is it a known issue with the update?
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Claire sergison
(@clairesergio) reported
from
Prescot, England
@SkyHelpTeam I have tried to call to resolve a broadband issue but recorded message tells me my call can not be answered unless I fall into a medically vulnerable category. Please advise how I can speak to someone. Online guides not helpful.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
@SkyHelpTeam I have my two Sky Yahoo email accounts forwarded to Gmail. Since 8pm yesterday (Fri) I’ve only received 2 of the 60 emails sent to me until it all started working again around 9pm tonight. Was there an issue with Sky Yahoo Mail (they are all visible there) or Gmail?
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Darren
(@darren_harvey) reported
from
Wallasey, England
@SkyHelpTeam Hi, I've lost all internet signal, any issues in my area? CH45 post code
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam issues with sky Q boxes.. jumping.. proximity issues.. poor network messages. Frustrating waste of money. BT have fixed our internet new router still Sky is poor. Over to you... 🤷
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam Followed all this and all troubleshooting and still got issues. It's a lot of money to pay multiroom for a box that has to be reset every night
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Sam Town
(@Townie159) reported
from
Delamere, England
@SkyHelpTeam our broadband had been down for 48hrs, and have gone through all the diagnosis/resolution steps but still no luck. Any ideas on how to fix?
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@seanwanon @ManLoicRemy @SkySports Pretend fans? Can’t people outside of Liverpool support Liverpool ?
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Gemma Cutting
(@GemmaTweets) reported
from
Liverpool, England
@SkyHelpTeam hi! You’re saying not to call but I can’t see where to arrange moving house online. Can you help please?
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Ron Brett
(@ronbrett) reported
from
Runcorn, England
@SkyHelpTeam My broadband is down. I’ve gone thought all the troubleshooting and it definitely isn’t my home setup. Is there an expected time to resolution? I’m not the only person reporting this.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Maycock
(@elmaycock) reported
@SkyHelpTeam I’ve been trying this for two weeks and I’m getting nowhere. I get the same response every time that they will look into it and call me back and they never do
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BigmanLFC
(@Bigmanno9) reported
@DanRatcliffe12 @SkySports I've never understood how they do it either as Liverpool are away when the team letter is after L. I wondered if it's to do with what dressing room the teams get drawn in as there's obviously a home and away changing rooms in Wembley.
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lawn mowerman
(@splodge61) reported
@SkySports Don’t know what loony home they sent him too. But it’s worked a treat.
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Corey
(@FortniteleakerA) reported
@SkyUK do you mean super slow fiber there all the same you thick people making people pay more
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zanzebrak 🥨🍷🇬🇧🙏🇺🇦
(@zanzebrak) reported
@SkyUK if BT haven't put Fibre cables in your road, you can only have super fast up the junction box .... after that you could have really slow speeds up your road where BB cuts off because there are too many people on it. You still pay the same for that lesser service.
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#OfficalMarcSmith
(@marc0835) reported
@SkyHelpTeam so since I renewed last Jan, my sky bill has increased twice now up 25%, sky refuse to allow me to cancel my contract early, even if I pay, which I’m sure cannot be legal. Shocking service
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Shiekh Jack Douglas
(@cababcm4) reported
@Sandancer1977 @SkySports Am bored of this moaning about United on Newcastle yes it’s are full name but the only reason they add it to Man Utd is to distinguish between Man City u don’t see Brighton fans greeting cos sky never says brighton and hove Albion
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Adrian Hancock
(@ach59) reported
. @bt_uk I’m getting a steady 50Mb internet but BT are saying l can’t get BT sport because of ‘a broadband problem’? I can watch Sky Sport, Netflix & Prime on my BT broadband but not BT Sport? Should I just move to @Skyuk #btsport #bt
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Booboo
(@booboo1903) reported
@SkyHelpTeam Been on the phone to your help centre for 40 mins trying to get Paramount + set up through Sky Cinema. About as much use as a chocolate tea pot
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Karl Gookey
(@karlgookey) reported
@SkyHelpTeam Good morning, I'm receiving letters to my address for a previous tenant. I phoned customer support and was told that these are arrears letters and the previous tenant "owed a huge amount of money" (surely this info shouldn't have been given to me). 1/4