Sky Outage Report in Ellesmere Port, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Upton, Chester, Mold, Runcorn, Sandycroft, Bromborough, St Helens, Ellesmere Port, Flint, Wallasey, Widnes, Hawarden, Birkenhead and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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paul okeefe
(@carwrapper007) reported
from
St Helens, England
@SkySports ask Phil Clarke is wigan holding down at play of ball legal or is it only st helens have the problem
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clarkee.
(@cl6rkee) reported
from
Prenton, England
And while I’m moaning, @bt_uk broadband is dogshit. 10 years with @SkyUK and not one issue. 6 weeks of poor or no connection with BT since it was installed.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Does that mean when abroad ? Because never works for me outside country so never works where u want it to
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@SkyHelpTeam hi... problem with sky plus hd remote control.. Works perfectly well apart from volume control.. It comes up that the batteries need replacing...this also comes up when you put new batteries in... Any ideas...
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Cheryl Houghton
(@cherylhoughton5) reported
from
Widnes, England
Why is it when you turn sky off at the wall your broadband never comes back on @SkyHelpTeam
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Lauren Ditchfield
(@laurenditch1996) reported
from
Liverpool, England
@SkyHelpTeam worst customer service ever!, rang twice and each time put on hold because they finished at 9 oclock and didnt wanna speak on the phone bare in mind i rang at 8:30! Both advisors each time put me on hold then phone down
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jamie
(@jamie58035702) reported
from
Liverpool, England
@SkySports all reporting on city now but why have yourselves and anyone else in the media been calling them out from day one instead of having ye tongue up there hoop all these years, when we’ve all know they’ve been corrupt as ****
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Julia
(@J_Miller24) reported
from
Runcorn, England
Or my own! 12 years vip platinum customer… what a crock of ****! 4 hours on the phone tonight, 5 different advisors. No resolution! @SkyUK absolute joke!
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
No customer support from @SkyUK left withought tv can't get through on phone only available for new customers so stuck withought tv
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam so sky do not help existing customers no helpline only open to new customers while everyone else has to struggle with no tv thanx sky
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam total garbage coronation Street won't play
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam sky glass tv needs to go back can't use my audio system did contact u been no help and now getting crackling either swap my tv or cancel it and full refund on my payment please
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Ben
(@PGCE2009) reported
from
Guilden Sutton, England
This is such a poor punditry team for a North London derby. All talking over each other. @SkySports
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Cat
(@cathelizabeth) reported
from
Penyffordd, Wales
@SkyHelpTeam can someone please help me. Im trying to cancel my tv subscription but I have forgotten the account password so the call centre won’t speak to me!! I have access to the account online and pay the bills but they won’t speak to me because of this password!!
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.
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Paul Morris
(@moggsy100) reported
from
Connah's Quay, Wales
@SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam gonna have to phone sky when I'm off this tv needs replacing to many problems been having trouble switching on had to unplug when I reboot need to reset tv audio no can no longer get audio through sound system and having to keep putting WiFi password in
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian v thompson
(@Gillian1076) reported
@SkySports There were glimmers of brilliance. But it was a poor performance to be in the stadium for.
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Col H
(@ColinHammond96) reported
@SkyHelpTeam 2wks ago this firm took over 170gb from me that I’d saved 2 use on my daughter’s medical device whilst abroad. I now won’t have enough data 2 ensure she is safe abroad. They DO NOT want 2 know regarding my complaint etc. Bare this in mind if thinking of joining them!
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ELPRINCIPICUTIE
(@Elprincipicutie) reported
@Lumzy23 @MUFC_VoR No one disagrees cos he came out as a striker, my problem with people was them misconstruing what he said with Gary for skysports as him not wanting to play that role.
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T🧚🏽♀️
(@temstweets) reported
@SkyHelpTeam Hi, my broadband was cancelled on 28 April but I’m still being told I owe a balance. I’ve had no service since then. I need help confirming my account is closed and charges removed. Can you help?
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Mikey John
(@MikeyJohn1955) reported
Having trouble with my Sky Mobile piggybank @SkyHelpTeam not happy with the way my issue has been dealt with! Left with no option but to escalate!
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Simon By(r)ne
(@djsimonbizzle) reported
@SkyHelpTeam @skytv Trying to make a mug out of me a month after my contract with them had ended. Complaint lodged but not handled very well, and they’re still trying get money out of me 2 months on!
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John ◣ ◢
(@GrumpyDad3) reported
@SkySports Yeah. I ******* bet he would. He couldn't get regular minutes at a God-awful Manchester United & an inconsistent Aston Villa. Who's going to touch him now? Especially with his wage demands.
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~R.
(@itsmeraviolii) reported
@SkyHelpTeam Sky has officially wasted over a month of my time, and I’m still waiting for someone to fix a basic issue. The incompetence is next level. 🧵
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steven law
(@stevenlawjc123) reported
Nothing but absolutely shocking customer service from @SkyHelpTeam . The majority of the time it’s been call after call to India and they do nothing! Finally get to speak to some in the Uk Sky mobile team and they are just rude and obnoxious. Sky mobile complaint now 3 weeks!
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Simon Rogers
(@EVENFL0W) reported
@SkyHelpTeam Happens an awful lot. Also see many other issues with pucks