Sky Outage in Ellesmere Port, Cheshire West and Chester, England

Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬

@SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now

Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports

Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet

Been advised for the third time this week by @SkyUK that @WeAreOpenreach engineers will be out this morning to fix my broadband be very interesting to see if they actually turn up Cos only been over week of no internet & false appointments slots.Have sky palmed me of we shal see

Another 25 minute on the phone to @SkyUK in 3 days over an engineer they promised would be out yesterday wonder if I’ll get any compensation back for the loss of services plus all the money it’s cost me ringing helplines no probably not Cos it’s not sky’s problem it @openreach

@WeAreOpenreach @OpenreachHelp according to @SkyUK its ur doing the fact they’ve booked out my engineer through your company and am still waiting 6 days on no internet no engineer, care to explain who’s fault is this because it’s absolutely shocking service on both ur parts

@OpenreachHelp care to explain why am still waiting for an open reach engineer 6 days on through @SkyUK internet according to them it’s open reach faukt and it’s out of their hands yet here I am 6 days later still no engineer still no internet shocking service on both parts

@SkyUK awful company awful service 6 days now no internet apparent engineer coming out yet still sign of any engineer, ring up to be told outreach is the company. Dealing with fixing it and it’s out ur hands 6 days now it’s a joke awful joke quick enough to take the money tho.

@Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down

Can't help thinking there's 4 Premier League clubs who could have helped their neighbours @buryfcofficial and @OfficialBWFC. Shame too on the @EFL @premierleague and the scum that is @JimWhite and @SkySports and their abhorrent countdown clock. #nerofiddledwhenromeburnt

@SkyHelpTeam Hi, my grandparents are trying to add BT sport to their package, but they are struggling & BT haven’t been much help. Is there a phone number to call as they are in their 80s & don’t use internet. Thanks

@SkyHelpTeam internet playing up again day 10. Many attempts to call through but after 30 mins of waiting i cant be bothered. Funny when i wanna add service its like fatest finger 1st. BB on and off like a light switch. Think time for a change. Done all the scipted test #boring

@SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem

Who are these imbeciles talking transfers on Skysports news now. Never seen any of them before in my life. Cant be journos cause I would have give them shit already!!

@SkyHelpTeam Ignore my last tweet. Discovered NOW TV have their own support account so I’ve moaned to them instead 😊

This Transfer Talk show on @SkySports is just about the worst thing I’ve ever seen. Absolute blankets. My eyes need wheelchairs. #TransferTalk

@SkyHelpTeam shocking service. Iwithout any tv for over 30hrs. Technical fault & and no signal.I pay premium rates for this - the Weather is fine golf & cricket being played today most disappointed having left @virginmedia a few years ago and i need to go back to them now

@SkyHelpTeam Hi, I have lost my connection to my email for the last 36hrs. All attempts to reconnect / change password & even using the captcha fails every time. Please help

Of course many have gone to @SkyHelpTeam on Twitter to check. The dodgy looking email is genuine but this is very poor practice. Even with my Dashlane password manager doing most of the work, it took me a while to check account & my two Sky emails.

@SkyHelpTeam not happy internet down again if I hadn't woke up early would have been late for work.

@SkyUK have sent you a PM. Cannot get through in the fone. And there is no live chat!!! Awful service

@SkyHelpTeam absolutely gutted I’ve had to cancel my tickets to rod Stewart because my mum uses a wheelchair and no disabled spaces left was so happy when I won too😭

@SkyUK cant actually believes how bad your internet is. No other device connected to the internet other then the TV and still its buffering trying to watch @thekillers from last night ruining my @GlastoFest experience

@SkyUK amazing Sky Engineer tried fixing our problem since Monday Sean Lightfoot.. absolute credit to your company!

@SkyHelpTeam @sky disgraceful service... still no internet and trying to contact other than this tweet is impossible 🥵

@SkyUK disgraceful service! No internet for day 2... impossible to complain other than this tweet...

Yea so when @SkyUK blag you they will buy you out of your contract with someone else they are chatting shit and will only give you a fraction of what they said they would pay 🙄

Good away following from Newport at Mansfield fair to say they’ll be a fair few on the sick tomorrow. Shit time to kick off but @SkySports don’t care

Why can’t @SkyUK just resolve and issue without making another one!! 6 weeks it’s taken up to now it’s ridiculous!!! Paying a fortune every month and got no channels 😡😡

God help the person on the other end of that phone 😂. Graeme Souness will give them dogs abuse @skySports. 2 chicken baltis and a cheese and onion. #NEWLIV

This! Very poor show @SkySports @SkySportsPL

How can souness complain about a dangerously high boot and goal keeping errors ! Yet him and spitter think no salad driving all over the place is totally acceptable ! 4-0 you ******* clown ! Go blow kenny #skysports #efcmatchday #EFC

So we score 2 good goals and all these biase **** pundits can do is blame the goalie for 1 & say the other should of been a foul,might of been a foul if the shit house defender would of tried to head it, but he never! So **** you @SkySports kopite arse licking ***** 🖕🏾 #UTFT 💙

@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK

@RickieFowler is a shit leonardo di caprio #golf #themasters2019 @SkySports @TheMasters

@SkySports @SkySportsMNF Shame on the reporter putting the manager of Chelsea in that position during interview when he clearly is aware of the language barrier and probably set him up for a slating off the owners @Carra23 @GNev2 the stupid interpreter should have stepped in

@SkySports full 45min efc dominating the game but no praise were is the support for all football clubs not just the top 4

@ruthybrannan Someone needs to tell the @SkySports director- it doesn’t matter what dodgy American channel he/she got that from, it doesn’t work on British tv it just looks rude

This fella doing the PA is a tool. Keeps making mistakes and says thei fighters surnames twice, wtf is that about tho hah @SkySportsBoxing @MatchroomBoxing @SkySports

This is to everyone who has @SkyHelpTeam broadband is a let down they don't help their customers at all!!

When @PaulMerse is having such a tough time with gambling problems I thing his mates on @SkySports should refrain from promoting @SkyBet

@SkyHelpTeam can you fix your internet it's getting worse!

I am starting to question why you would pay for @SkySportsF1 when they have dumbed it down no @tedkravitz #TedsNotebook #whereisted #bringbackted @SkyHelpTeam

@SkyHelpTeam I messaged you before this and not had a reply or my issue resolved...

@bridyid5 @SkyHelpTeam @SkyUK Comcast are the New owners USA Cable Company Virging have new owners also. Comcast have a bad name by customers in USA

@SkyHelpTeam Spent over 2 hours on the phone yesterday nothing resolved awful cs

@SkyUK please stop attempting to make comedy every attempt has been utter shit topped off by this mess of a programme Comedians watching football with friends 2 minutes and it was turned off. Clare Sweeney and football **** OFF!!!

@CasualLights @SkyUK I called to cancel and they hung up on me!

@craigr98_2016 @shornnno @Bigdav333 @LederRaptor @SkyUK Down detector is a website that gives you a rough idea about outage issues etc. So can be useful as a way to see recent issues but all I can say is bt own plusnet ...

@SkySportsPL @SkySports What a load of crap he spouts. Needs to Stick to League of their own where his lack of intelligence shines.

@SkyUK And your Mistake is costing me 700 pounds. when the staff member that did this should be fired and taken the money off them but it seems like your company is backwards you would rather punish the customer instead and not fire the person responsible unreal truly

@SkyUK I would but today i found out theres nothing more you can do to help as you want to charge me for your mistake and will never except responsibility for anything you do wrong sham of a company you should all be ashamed

@SkyHelpTeam @SkyUK this has to go down as the WORST service I have got from any company which includes services from multiple countries. Internet in India gets connected in a couple of days. This is worst than anything. Look at @Hyperoptic they serve much better.

@SkyHelpTeam And your Mistake is costing me 700 pounds. when the staff member that did this should be fired and taken the money off them but it seems like your company is backwards you would rather punish the customer instead and not fire the person responsible unreal truly

@SkyUK our remote control has broken for the 3rd time in a year. We have constantly bought new ones but are at the end of our tether now. Please help.

@SkyHelpTeam I would but today i found out theres nothing more you can do to help as you want to charge me for your mistake and will never except responsibility for anything you do wrong sham of a company you should all be ashamed

@SkyHelpTeam @SkyUK Your internet is the ULTIMATE worst I’ve ever known. Never use it half the time just use my 4g. Cannot be bothered to ring and wait 4 hours so let me know when you can sort it. Ta

@SkyUK absolutely shocking service been waiting for our internet to be activated was supposed to be on the 9th then the 11th then the 13th still no communication and still no internet why pay for a service to not have it

@SkyUK @SkyHelpTeam my sky broadband was promised in 10 SEP and then pushed to 14. Today it was expected to be activated. Now they are saying it is pushed to 18. Really want to know why you can't keep your promised dates. Do you guys care for customers. Pathetic service.