Sky

Sky Outage Report in Ellesmere Port, Cheshire West and Chester, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Ellesmere Port, Cheshire West and Chester, England 08/29/2025 20:15

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent Sky outage reports came from the following cities: Liverpool, Chester, St Helens, Upton, Flint, Queensferry, Prescot, Runcorn, Birkenhead, Wallasey and Widnes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomChester Wi-fi
United KingdomSt Helens Wi-fi
United KingdomUpton Total Blackout
United KingdomUpton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.

  • Owensy10 Paul Owen (@Owensy10) reported from Runcorn, England

    @SkyHelpTeam hi, I ordered a new sky q remote FOC as sky platinum customer. I've had an email to say it has been ordered and amendments to my contract but nothing has been received or nothing showing in my orders.

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.

  • jazzyjjo89 Jackie (@jazzyjjo89) reported from St Helens, England

    @SkyHelpTeam A phone number would be helpful to speak to someone about the extra £50 you have taken out of my account today. Still awaiting some non-existent customer service.

  • JamesMadinePS James Madine (@JamesMadinePS) reported from Prescot, England

    @SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.

  • Bawbies1 ❤Bawbies💙 (@Bawbies1) reported from Mold, Wales

    @TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.

  • DisleyAndy Andy Disley (@DisleyAndy) reported from Wallasey, England

    @SkySports The group of refs we have is like a jolly boys club, they all cover each other’s back. If the PL had a backbone they would terminate the contract of every single one. Sunday league refs could do better

  • AdamSiddorn Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane

  • AlunInHope Alun Roberts (AJAR) (@AlunInHope) reported from Hope, Wales

    @TrainsandVeg @SkySports Agree - Mitrovic’s antics didn’t help other than aid Dean’s poor interpretation

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.

  • KingDiddyAFC 🔴⚪️ In Lacca We Trust 🔴⚪️ (@KingDiddyAFC) reported from Liverpool, England

    How you have @Carra23 @GNev2 and Keane over this game!! This is a god damn disgrace @SkySports

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services

  • Jeffro_B Jeffro (@Jeffro_B) reported from Widnes, England

    @SkyHelpTeam when I go to the Account Settings page on my sky yahoo email on desktop it goes to a 404 error page. Is there a problem with the page?

  • DisleyAndy Andy Disley (@DisleyAndy) reported from Wallasey, England

    @SkySports Imagine being this bad at your job without any danger of losing it.. another week another shambles

  • NickToye Systematic Design (@NickToye) reported from Padeswood, Wales

    @markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.

  • MysticalPanda88 รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.

  • kck1965 KayCKaye (@kck1965) reported from St Helens, England

    @SkyHelpTeam @D1n0nlyT8 Yes my new iPhone 12 keeps going silent for seconds at a time on a call and my husbands keeps going muffled. Also, with the billions in profit Sky make surely there’s a better way to get hold of customer service if you have a problem.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BruceNB Bruce (@BruceNB) reported

    @SkyHelpTeam I am currently contemplating whether to renew my just expired broadband contract by 17 January - it is not going well... update on the problem would be good.

  • Jenlavinia Jen Cooper (@Jenlavinia) reported

    @SkyHelpTeam @SkyHelpTeam Sky Internet has been awful throughout the last 10 months. Prices have rocketed, service has diminished. Roll on the 7th Jan when I switch to BT and Now TV 👍

  • BigRangersBear 𝐓𝐡𝐞 𝐑𝐚𝐧𝐠𝐞𝐫𝐬 𝐁𝐞𝐚𝐫 (@BigRangersBear) reported from Motherwell, Scotland

    @GitGrumpygit @SkyUK Been **** all day. Usual crap from Sky and they blame the weather as they've always done even back when I worked for them nearly 20 years ago.

  • pauledalton pauledalton (@pauledalton) reported

    @SkyUK @SkyHelpTeam my Sky broadband has been down for 3 hours. Seems others are experiencing the same. Fixed soon?

  • ia_webb Webby (@ia_webb) reported

    @martynstorey @nicurro @SkyHelpTeam Probably trying to freeze out all the iptv customers. In the process took their whole network out. Either that or there's just that many people not paying for sky any more.

  • ecfc32 Keiran (@ecfc32) reported

    @DjHerts @SkyHelpTeam Same down here in Devon.

  • GomezTheBrave Gomez🎄 (@GomezTheBrave) reported

    @handzia @SkyHelpTeam It's the same for me when I do a Broadband Status Check from their site. It ALWAYS says the exact same thing, no matter how broken the net is. No issues, 70mbs downloads. It's obviously a little video they play, and not an actual broadband check. Joke of a company @SkyHelpTeam

  • eerinkellyy ♡Erin Kelly♡ (@eerinkellyy) reported

    @SkySports sack the darts camera director! Poor work

  • TrainyUK TrainyUK (@TrainyUK) reported

    @JasonUtting @SkyHelpTeam For some people internet is working but there are DNS issues

  • giffbean Giffbean (@giffbean) reported

    @SkyHelpTeam @SkyHelpTeam can we get a status update please. Do you have a leadtime to resolution? This seems to be a national issue so I assume you have DR processes and can reroute your traffic via secondary nodes. Please advise