Sky Outage Report in Ellesmere Port, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Prescot, St Helens, Runcorn, Queensferry, Widnes, Upton, Chester, Birkenhead, Wallasey, Flint and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Prescot |
Internet | |
| Liverpool |
TV | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Terry Reece
(@TerryReece20) reported
from
Liverpool, England
@SkyHelpTeam But if I’m paying for a service that offers a set speed why do I not get that speed?
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Tori Sprung
(@torisprung) reported
from
Liverpool, England
@SkyHelpTeam My name is Tori, but thanks. It seems that all of your offices are currently closed, only have the option of an SOS text, and we have already followed online advice. We will call to cancel in the morning.
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maria thompson 💙
(@mariathompson25) reported
from
Deysbrook, England
@GMB @SkySports @Carra23 Absolutely not. My dad is 78 with Parkinson’s and hasn’t been out of house for 10 mths. He’s far more deserving of vaccination before footballers . I’m a family support worker going into peoples homes so more at risk and still haven’t had it 😡
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Keith McHugh
(@keithmchugh_) reported
from
Chester, England
@SkyHelpTeam the service has been nothing but shocking as of late, my internet once again is either intermittent or not working at all as it has been for weeks!
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Jade
(@HeyitsjadeJade) reported
from
Mold, Wales
@SkyHelpTeam ours and my neighbours phone lines aren’t working. We can’t get through to sky and no help.
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Barto
(@_barto1) reported
from
Liverpool, England
The SkySports Sam Allardyce love in is making me want to vomit. I'm sick of hearing he saved us from relegation. After his 1st game we were 9th with 6 months of the season left. And there was never an attempt to catch the teams above, everything geared around avoiding relegation
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Shaun Fitzsimmons
(@ShaunAFitzy78) reported
from
Birkenhead, England
@SkyHelpTeam My Internet has just gone down, the orange light on my hub tried on off and all normal stuff, did online checks on my mobile and apparently my hub doesn't exist?
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David Calderbank
(@davecalderbank5) reported
from
Liverpool, England
@JacobMakinson @SkySports Hahahaha kin ell this has gone down a storm!!!
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𝙶aseous 𝙲𝚕𝚊𝚢.
(@GraciasKray) reported
from
Liverpool, England
@SkySports Awful decision. These refs want to be the centre of attention.
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Tori Sprung
(@torisprung) reported
from
Liverpool, England
@SkyHelpTeam We haven’t been booked in. Following some quick and informative enquiries, @virginmedia can install a new service in 3days; yet, a @SkyUK engineer can’t come out to us for over a week? When we pay a monthly small fortune, this all feels like terrible customer service
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Philip whitehurst
(@Toffeewolfie) reported
from
Liverpool, England
@casper197635 @SkySportsPL @SkySports Indeed..but that shouldn't be the issue.. The point of so few was to keep them distanced.. These weren't..
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Tori Sprung
(@torisprung) reported
from
Liverpool, England
Following a stressful, long & unhelpful call to @SkyUK, the call operator took another call and cut us off before a resolution was found.
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Claire Weston
(@LiverbirdClaire) reported
from
Roby, England
@SkyHelpTeam is the Internet down again mine is not working in Liverpool
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vaughanieno10
(@vaughanieno10) reported
from
Birkenhead, England
@SkySports Never mind McGregor I reckon any decent journey man boxer would knock him spark out...
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Vicky Denison Pinder
(@vickypinder) reported
from
St Helens, England
@SkyHelpTeam Tried everything this is just ongoing never been right since installed. Tried everything 😔
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@OfficialAlgie @SkyHelpTeam A private network with no external access
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trottersltd
(@trottersltd) reported
from
Birkenhead, England
@paul_wilkins1 @SkySportsPL @SkySports Free kick to the defender, Sharps dragging him down by the shirt caused the handball, amazed that the var or even the commentators didn’t see it.
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Steven Tattum
(@modtl11) reported
from
Connah's Quay, Wales
@SkyHelpTeam we've just upgraded to Sky Q multi room. Do we get Sky Go Extra? It's currently not working on my PS4 saying I need to upgrade to it.
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Tony Fillingham
(@tony_fillingham) reported
from
Widnes, England
@GNev2 @SkySports Why did you keep saying luke Shaw never got the ball ⚽ he clearly did!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie S
(@jamiesmithE) reported
Hey @SkyHelpTeam . I had your broadband installed a week ago.. but due to an issue it didn't work. I was told I'd be updated on the 9th.. I was.. to be told I'd be updated on the 10th.. I wasn't 😐 just concerned I'm going to get my first bill before I get broadband 🤔
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James Stevens
(@GrassrootsrefJS) reported
@SkySports Really good to hear that Johanna is getting back to full health. Hopefully stories like this will wake a few people up who think this awful virus don't make fit and healthy people ill
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Paul
(@Paul_H1982) reported
from
Taunton, England
Annoying @skyhelpteam provide the wi-fi at the station but didn’t bother to ensure any mobile signal for Sky mobile customers, becoming increasingly annoyed at how crap the coverage is with Sky Mobile
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luke jones
(@luke_jones1986) reported
@SkyHelpTeam 17th is not good enough and people work I pay for a service your not providing it so not paying £15 and not waiting that long
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Arnab Kar
(@arnabkar136) reported
@fathehalrafeeq @SkySports True, how do you propose Messi to sign a contract if he was not provided one earlier? He was ready to take a pay cut of 50%, which is insane, just to stay at Barca. He wanted to help the club win unlike Grealish who wants to win it for himself and not the club. Stark difference
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Bonnie wanjala
(@Bonniewanjala1) reported
@Louise_thuku @SkySports We ni fala sana.. can't you mind your own business.. idiot
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Lisa
(@lucylipscakes) reported
@SkyHelpTeam hi, you’ve emailed me saying I’ve agreed to remove Spotify from my account. I haven’t and don’t want to. I can’t figure out how to change it on the app/online, live chats not working and I can’t get through on the phone. Is there an email or something I can use pls?
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Jasmin❤
(@jasmin_avfc) reported
@Villasince82 @SkyHelpTeam Honestly they’re an absolute joke. Spent so much money with them and treat you like a piece of crap.
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luke jones
(@luke_jones1986) reported
@SkyHelpTeam I have but says a engineer needs to come out but I’m not at home and need one today earliest it says is 17th for one which is to late and have to pay £15 for evening call which is not acceptable so will check when home and if don’t work will go to another company and cancel sky
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Luke Dady
(@TheQuietLAD) reported
It truly baffles me that a company the size of @SkyHelpTeam cannot get an engineer out to sort out my TV problem for over three weeks. And then, if you want weekend or evening visits, you have to pay a premium to fix their own broken service.