Sky Outage Report in Ellesmere Port, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Ellesmere Port come from postal codes CH65.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Bromborough, Upton, Liverpool, St Helens, Runcorn, Ellesmere Port, Chester, Flint, Wallasey, Widnes, Sandycroft, Hawarden, Mold, Birkenhead and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Bromborough |
Total Blackout | |
| Bromborough |
Total Blackout | |
| Bromborough |
||
| Upton |
Wi-fi | |
| Upton |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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KayCKaye
(@kck1965) reported
from
St Helens, England
@SkyHelpTeam @D1n0nlyT8 Yes my new iPhone 12 keeps going silent for seconds at a time on a call and my husbands keeps going muffled. Also, with the billions in profit Sky make surely there’s a better way to get hold of customer service if you have a problem.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@BroccoliFarts90 @SkyHelpTeam Not working. I’ve had to give up and leave my home bar.
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Jackie
(@jazzyjjo89) reported
from
St Helens, England
@SkyHelpTeam A phone number would be helpful to speak to someone about the extra £50 you have taken out of my account today. Still awaiting some non-existent customer service.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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Paul Owen
(@Owensy10) reported
from
Runcorn, England
@SkyHelpTeam hi, I ordered a new sky q remote FOC as sky platinum customer. I've had an email to say it has been ordered and amendments to my contract but nothing has been received or nothing showing in my orders.
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❤Bawbies💙
(@Bawbies1) reported
from
Mold, Wales
@TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@TrainsandVeg @SkySports Agree - Mitrovic’s antics didn’t help other than aid Dean’s poor interpretation
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maria thompson 💙
(@mariathompson25) reported
from
Deysbrook, England
@GMB @SkySports @Carra23 Absolutely not. My dad is 78 with Parkinson’s and hasn’t been out of house for 10 mths. He’s far more deserving of vaccination before footballers . I’m a family support worker going into peoples homes so more at risk and still haven’t had it 😡
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Systematic Design
(@NickToye) reported
from
Padeswood, Wales
@markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.
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Aaron
(@MilnersRibenaaa) reported
from
Liverpool, England
@SkyHelpTeam your customer service is absolutely shite. You've charged me 25 quid for a fight I didn't watch, there's no help online and it's impossible to speak to anyone on the phone. Will be leaving as soon as you bother to answer the phone.
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James Madine
(@JamesMadinePS) reported
from
Prescot, England
@SkyHelpTeam I’ve called you and sent a written complaint in this afternoon. Please refer to this record on my account and arrange for me to be contacted to discuss further.
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Jeffro
(@Jeffro_B) reported
from
Widnes, England
@SkyHelpTeam when I go to the Account Settings page on my sky yahoo email on desktop it goes to a 404 error page. Is there a problem with the page?
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam @philmansell1992 You idiots going to say the same thing to everyone? It’s clearly not OUR issue is it?
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Andy Disley
(@DisleyAndy) reported
from
Wallasey, England
@SkySports Imagine being this bad at your job without any danger of losing it.. another week another shambles
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Andy Disley
(@DisleyAndy) reported
from
Wallasey, England
@SkySports The group of refs we have is like a jolly boys club, they all cover each other’s back. If the PL had a backbone they would terminate the contract of every single one. Sunday league refs could do better
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.
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🔴⚪️ In Lacca We Trust 🔴⚪️
(@KingDiddyAFC) reported
from
Liverpool, England
How you have @Carra23 @GNev2 and Keane over this game!! This is a god damn disgrace @SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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georgecdba
(@mc07236844) reported
@SkyUK @SkyUK waited in all day at home, for engineers to arrive and install/upgrade my Broadband. At 15:40 today I received an e-mail with another date!! How dare they treat me like that, I’ve lost a days work today. How utterly despicable to treat a customer like that.
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Wayne Mackie
(@mackiewayne0) reported
@samjane79 @SkyHelpTeam Mine down too! Been off since 12, they have told a lady in our village 24-48 hours, I too work from home so unable to work! Sort it out @SkyHelpTeam
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Marc Jobling
(@marcjoblingfpl) reported
Wish @SkyHelpTeam would hurry up and fix Durham's broadband..... it's been over 2 hours now 😥 #remoteworking
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John Lacey
(@thegeneraljohn) reported
@SkyHelpTeam Email has stopped working on my iphone, is there a known problem ?
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shields40
(@Ishields40) reported
Haway @SkyHelpTeam internet been down all day in dh7....sort it out 🙄
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lynne dixon
(@lynnedixon14) reported
@SkyHelpTeam Thankyou. When can we expect the service we pay for to be restored? Are there engineers on site? Are you in contact with them? My sky app and service status link just show the blue spinning circle of doom. Sigh!
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Melanie \thompson
(@Nelmanie) reported
@SkyHelpTeam Have got a code, mobile device asks to sign in tried sign in with partner only apple TV comes up?
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lynne dixon
(@lynnedixon14) reported
@SkyHelpTeam @bethanyusher Apologies are all very well, but how soon does compensation for not receiving the service we pay for kick in?
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Kaaaaaaay'
(@Langaland) reported
@SkyHelpTeam any update on the outage in County Durham? It's been nearly 5 hours 🙁
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DCD
(@Free_Thinker_1) reported
@SkyUK Where's my £50 Mastercard ? I'm a new customer, I'm sure I'm not the only one that's asking this question. Not a good start is it? make a promise but fail to provide any info on delivery.