Sky Outage Report in Hope, County of Flintshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hope, County of Flintshire, Wales
The most recent Sky outage reports came from the following cities: Holywell, Chester, Wrexham, Llangollen, Ruthin and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Holywell |
TV | |
| Chester |
TV | |
| Wrexham |
TV | |
| Llangollen |
TV | |
| Ruthin |
TV | |
| Wrexham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hope, Wales
Latest outage, problems and issue reports in Hope and nearby locations:
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@BroccoliFarts90 @SkyHelpTeam Not working. I’ve had to give up and leave my home bar.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.
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Keith McHugh
(@keithmchugh_) reported
from
Chester, England
@SkyHelpTeam the service has been nothing but shocking as of late, my internet once again is either intermittent or not working at all as it has been for weeks!
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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Systematic Design
(@NickToye) reported
from
Padeswood, Wales
@markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam @philmansell1992 You idiots going to say the same thing to everyone? It’s clearly not OUR issue is it?
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MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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❤Bawbies💙
(@Bawbies1) reported
from
Mold, Wales
@TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@TrainsandVeg @SkySports Agree - Mitrovic’s antics didn’t help other than aid Dean’s poor interpretation
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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neil grocock
(@Neil_Grocock) reported
@SkyHelpTeam You say on your status page that this issue was reported at 08.09, people have been reporting it since just before 7am! It went down in TQ12 area at 06.58.
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Brandon Naash
(@Nasshy23) reported
@SkyHelpTeam Down in Brixham. Smart house is going nuts. Lights flickering. Toaster is throwing toast out. Kettle has boiled itself for the 19th time. Sort it out please before my hoover tries to attack me.
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Holly J McCrae
(@HollyMccrae16) reported
@Neil_Grocock @SkyHelpTeam I noticed mine was down at 23:30 last night when I arrived home from work.
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Anne Fernando
(@annef05f) reported
@SkyHelpTeam why isn’t sky broadband not working? I can’t even log in to check the status of my wifi connection.
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vicki
(@OopsTrixie) reported
@SkyHelpTeam And you want to sell me Sky Glass - which is a streaming service so when this happens you don’t even have any tv. No Thanks #skybroadbanddown
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Luke Nightingale
(@lukenightingal0) reported
@SkyHelpTeam Hi, is it possible to book an engineer online? We’re having trouble with our internet. Checks day it’s fine but it keeps dropping out and is very slow. I can’t seem to find anywhere to book an engineer to come and have a look. Do I have to call?
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Adam Ainsworth
(@adam_ainsworth) reported
@antonmccoy @SkyHelpTeam Looking forward to hearing the reasons behind this outage.
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Lee Jordan
(@LeeJord72297017) reported
@SkyHelpTeam Less of the waving emojis, and more by way of update might be helpful. Read the room. Appalling comms, and pathetic service.
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Mr M
(@sparta638) reported
@SkyHelpTeam Can’t get my SIM card linked to my account, after waiting over half an hour on the phone got told they can’t help cause I’m not the account holder even though we have a password set up !
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Holly J McCrae
(@HollyMccrae16) reported
@SkyHelpTeam I noticed my internet was down at 23:30 last night. 😳😳