Sky Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Wrexham come from postal codes LL11 and LL12.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrexham, Wales
The most recent Sky outage reports came from the following cities: Buckley, Chester, Wrexham, Ellesmere, Queensferry and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Buckley |
Wi-fi | |
| Chester |
Internet | |
| Wrexham |
Phone | |
| Ellesmere |
Internet | |
| Queensferry |
TV | |
| Wrexham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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tom jones
(@grubberkick) reported
from
Wrexham, Wales
@John21181425 @Muzza_90 @SkySports We were piss poor the last 40 Would of liked Russell as 10 and Young Smith on bench farrell is at least a yellow waiting to happen and as for Biggar high ball and tackler that's all u get with him at this level. come Saturday no matter who plays we r lions
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.
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❤Bawbies💙
(@Bawbies1) reported
from
Mold, Wales
@TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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dave bratner
(@BratnerDave) reported
@SkyHelpTeam Definitely leaving sky they knew there was problems with thousands of people and they just can’t be asked to fix it
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Coder 1
(@At6Coder) reported
@SkyHelpTeam Broadband down in South Wales, again. This really is not good enough. Don’t you think your customers deserve some compensation for all this downtime?
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KoBoRaY
(@KoBoRaY_EN) reported
@SkyHelpTeam @Virgin Would you go to sleep in the middle of a massive outage?
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Chels 🏴
(@Itschels9) reported
@SkyHelpTeam been without Internet for hours now (South Wales) and most of the UK have been having issues with Sky Internet as well by looks of it.. Again?! 😩 #skybroadband
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Rachael Holley
(@WelshieRocker) reported
@SkyHelpTeam @MarcSaville Seems the problem is spreading! Our Internet is down in south Wales!
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KINS3L
(@kinselUK) reported
Can’t wait till there’s a new brand of wifi provider instead of **** @SkyHelpTeam **** *****
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Matt
(@Mattygp90) reported
@SkyHelpTeam Great work, Sky 👏🏼 well timed Tweet during a 4 hour outage. Hopefully be 08.30, you’ll have an ETA as to when my shoddy af internet is back!
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nicola thompson
(@nicolat95767615) reported
@SkyHelpTeam Shame there is no update about the South Wales outage ?
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Sarah Carruthers 💙
(@SarahJazz1) reported
@SkyHelpTeam I lost my broadband signal nearly an hour ago. Middle light on modem is red not green. I’ve rebooted twice. Can you help?
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reece
(@poloeceer) reported
@hrrysbodyguard @SkyUK yours down?