Sky Outage Report in Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Wrexham come from postal codes LL11 and LL13.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrexham, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrexham, Wales
The most recent Sky outage reports came from the following cities: Wrexham and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
TV | |
| Wrexham |
||
| Wrexham |
Total Blackout | |
| Wrexham |
Internet | |
| Wrexham |
Wi-fi | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wrexham, Wales
Latest outage, problems and issue reports in Wrexham and nearby locations:
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Dave
(@daveb257) reported
from
Broughton and Bretton, Wales
@SkyHelpTeam how can we get help with crap broadband for weeks, help site won’t run tests ?
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Thomas
(@Tittlemouse1985) reported
from
Chester, England
@SkyHelpTeam I’ve already faffed about with that. Moved equipment around, changed broadband channels, unplugged and plugged back in - all of no help! That’s why I checked @WhichUK & tweeted you! I’d call Sky but I think I’d have more chance of winning the @NationalLottery than getting through
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@P_Rob86 The adoption of Disney + into our @SkyUK box has broken it. Since the update, the box keeps losing the network. Its bloody annoying.
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Dan Roberts
(@Dan_Roberts21) reported
from
Rhosllanerchrugog, Wales
@SkyUK is hands down the worst broadband! Always cuts out for hours
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Gary Jackson-Burton
(@GAXXERJB) reported
from
Chester, England
Really frustrated with Sky Broadband. Cannot find a way to contact them and report issues. Sky are hiding behind the help site. Awful, been a customer for a long time and now feel let down. @SkyUK
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Sam Rowlett
(@samkrowlett) reported
from
Chester, England
“Enhance the fan experience” just **** off @SkySports It’s watching a tv programme at the end of the day, won’t a proper experience without fans, Football will only be back to me once I’m on a train still hung over from the night before getting a train to some ********.
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Rob
(@Rigobluenose) reported
from
Littleton, England
@Carra23 @SkySports 3rd Sunday in Jan...Evwryone broke so staying in and watching crap tv!!
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James.
(@JamesJones_11) reported
from
Penycae, Wales
@Latham777 @SkySports He’s almost as bad as you were 👀
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
@SkyHelpTeam I have my two Sky Yahoo email accounts forwarded to Gmail. Since 8pm yesterday (Fri) I’ve only received 2 of the 60 emails sent to me until it all started working again around 9pm tonight. Was there an issue with Sky Yahoo Mail (they are all visible there) or Gmail?
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Claire Betteley
(@cbetteley68) reported
from
Bangor is-y-Coed, Wales
@SkyHelpTeam @SHingston I have these problems as well. Still no improvement and the various online tests all come back OK. Took me 10 hours to download a programme yesterday and my Netflix keeps buffering.
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Steve Jones
(@Steve_Jones31) reported
from
Buckley, Wales
Then as dealing with vulnerable, their online chat is down, they don’t respond to emails, you ask @SkyHelpTeam and they say keep trying th website!! Surely after trying for 5 days should be long enough! They also have the ‘nerve’ to offer me a £7 per month reduction if I want to
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🏴LEWISBAILEYJONES🏴
(@LewisBailey93) reported
from
Wrexham, Wales
@SkyUK ******* awful internet!!! Pay all this money for dogshit broadband!
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Ryan
(@RyanSJ21) reported
from
Queensferry, Wales
@SkySports Stupid decision. Lets just cancel life for the next few years ey.
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Claire Betteley
(@cbetteley68) reported
from
Bangor is-y-Coed, Wales
@SkyHelpTeam Good afternoon. As there is no football for the foreseeable, pointless us really paying for something we aren't getting. I need to cancel my Sports subscription but you won't let me via your app. Keeps giving me a phone number to call but you're too busy. 📞📱😳
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Mikey Rowe ®™
(@Mikey_Rowe) reported
from
Shotton, Wales
Has anyone tried to cancel #skysports yet, no point paying for no content #sky @skytv gonna guess getting through will be impossible
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Rich McKevitt
(@richmckevitt) reported
from
Wrexham, Wales
Watching the Debate on sky sports. Is Big Sam pissed. Who ******** is Shrilanki for Bournemouth 🙈🙈🤣🤣#thedebate #skysports #blabbering
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Sortyouraccounts
(@Sortyouraccoun1) reported
from
Llay, Wales
@SkyUK how on earth do I speak to someone about an issue with my service! All phone numbers go round in circles. We have purchased another mini box but it’s not working
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Joe Garner
(@joegarner20) reported
from
Wrexham, Wales
@SkyHelpTeam hi im@still waiting for my Sky mini box to be delivered, I’ve tried to contact you via email and Phone but no response and no box yet £50 was taken out of my bank for the box along with my sky subscription each month. Could you please help @skytv
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Rhys Williams
(@rhys_willow) reported
from
Llay, Wales
@SkyUK hi there - I’ve sent you a DM but no one seems to be responding. Think it’s automated so not sure if there’s an issue. Thanks
-
Steve Jones
(@Steve_Jones31) reported
from
Buckley, Wales
@SkyUK are they purposely making every effort to be the most unhelpful business through this ordeal! They offer you can pause sky sports as no live cover at all and then automatically add it on! Well since Friday their website has been down, their website tells you not to ring
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel White
(@rachelisdot) reported
@SkyUK the worst customer service I have ever received from Sky. My broadband is completely not working. No engineer available for at least 5 days and unable to work from home. Took me 6 call attempts to speak to an actual person and they can’t even do anything. #terribleservice
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patrick overend
(@tazmaniow) reported
@SkyHelpTeam your lot couldn't organise a piss up in a brewery, phone line down broadband working send engineer he says line working but clearly not, sky at fault they've sent someone before and he said it's phone...fuming now sort it out or your going to court 😡
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Jillod4
(@jillod4) reported
@IanMather10 @SkySports @markbonnercufc It’s only embarrassing because you are too afraid to break the mould. The general public and football fans are sick to the back teeth of this divisive crap. Use Kick it Out not BLM. I hope your fans vote with their feet. Have some guts and support your fans not BLM.
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Rachel White
(@rachelisdot) reported
@SkyUK your ‘customer service line’ is also a joke. The only way I was able to speak to a person is by saying I want to leave - which I will do ASAP. Five cut calls and sent a text message which was no use at all. And you tell me I’m a Platinum VIP customer...
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JGP
(@JGPWALES) reported
@SkyHelpTeam hi there the live football on Amazon Prime App is glitching and slow. Is this common? I have over 100MB connection
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Garry Johnson
(@garryatcirrus) reported
@SkyHelpTeam The response came too late to check. I turned off the router last night & reset it. We had wifi of sorts but slow.
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Douglas†
(@_____babayaga) reported
@SkyHelpTeam Sky Q boxes keep disconnecting. Wifi is absolutely pathetic, and I am paying a small fortune for an unreliable service right now. On my order I did specify I wanted a WiFi booster also but this wasn't supplied in the end.
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Lauren Hurst
(@Lauren0191) reported
@SkyHelpTeam broadband is down and says there is an outage in the area. What's the fix times for these issues?
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The Artist Formally known as Lenny Chan
(@mrlennychan) reported
@SkyHelpTeam for the love of God. How can I speak to a human being? It’s been three months of this nonsense and I’m going to cancel this service if I can’t get past this damn robot on the phone.
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ENDBADNIGERIANGOVERNMENT
(@jwelzx) reported
@SkyUK wanted to play games this morning. The TV Engineer calls me on NO CALLER ID and they wonder why I missed him & am annoyed. Now I have to wait a whole month for service. It’s the principle of service, quality and customer relationship 🙃 Ugh, Just Poor