Sky

Sky Outage Report in Wrexham, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Wrexham come from postal codes LL11 and LL13.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Wrexham, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wrexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Wrexham, Wales 11/21/2025 04:10

November 21: Problems at Sky

Sky is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wrexham, Wales

The most recent Sky outage reports came from the following cities: Wrexham and Chester.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham TV
United KingdomWrexham E-mail
United KingdomWrexham Total Blackout
United KingdomWrexham Internet
United KingdomWrexham Wi-fi
United KingdomChester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wrexham, Wales

Latest outage, problems and issue reports in Wrexham and nearby locations:

  • daveb257 Dave (@daveb257) reported from Broughton and Bretton, Wales

    @SkyHelpTeam how can we get help with crap broadband for weeks, help site won’t run tests ?

  • Tittlemouse1985 Thomas (@Tittlemouse1985) reported from Chester, England

    @SkyHelpTeam I’ve already faffed about with that. Moved equipment around, changed broadband channels, unplugged and plugged back in - all of no help! That’s why I checked @WhichUK & tweeted you! I’d call Sky but I think I’d have more chance of winning the @NationalLottery than getting through

  • theguywhosaw1 Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England

    @P_Rob86 The adoption of Disney + into our @SkyUK box has broken it. Since the update, the box keeps losing the network. Its bloody annoying.

  • Dan_Roberts21 Dan Roberts (@Dan_Roberts21) reported from Rhosllanerchrugog, Wales

    @SkyUK is hands down the worst broadband! Always cuts out for hours

  • GAXXERJB Gary Jackson-Burton (@GAXXERJB) reported from Chester, England

    Really frustrated with Sky Broadband. Cannot find a way to contact them and report issues. Sky are hiding behind the help site. Awful, been a customer for a long time and now feel let down. @SkyUK

  • samkrowlett Sam Rowlett (@samkrowlett) reported from Chester, England

    “Enhance the fan experience” just **** off @SkySports It’s watching a tv programme at the end of the day, won’t a proper experience without fans, Football will only be back to me once I’m on a train still hung over from the night before getting a train to some ********.

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @Carra23 @SkySports 3rd Sunday in Jan...Evwryone broke so staying in and watching crap tv!!

  • JamesJones_11 James. (@JamesJones_11) reported from Penycae, Wales

    @Latham777 @SkySports He’s almost as bad as you were 👀

  • alan_jones Alan Jones (@alan_jones) reported from Queensferry, Wales

    @SkyHelpTeam I have my two Sky Yahoo email accounts forwarded to Gmail. Since 8pm yesterday (Fri) I’ve only received 2 of the 60 emails sent to me until it all started working again around 9pm tonight. Was there an issue with Sky Yahoo Mail (they are all visible there) or Gmail?

  • cbetteley68 Claire Betteley (@cbetteley68) reported from Bangor is-y-Coed, Wales

    @SkyHelpTeam @SHingston I have these problems as well. Still no improvement and the various online tests all come back OK. Took me 10 hours to download a programme yesterday and my Netflix keeps buffering.

  • Steve_Jones31 Steve Jones (@Steve_Jones31) reported from Buckley, Wales

    Then as dealing with vulnerable, their online chat is down, they don’t respond to emails, you ask @SkyHelpTeam and they say keep trying th website!! Surely after trying for 5 days should be long enough! They also have the ‘nerve’ to offer me a £7 per month reduction if I want to

  • LewisBailey93 🏴󠁧󠁢󠁷󠁬󠁳󠁿LEWISBAILEYJONES🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LewisBailey93) reported from Wrexham, Wales

    @SkyUK ******* awful internet!!! Pay all this money for dogshit broadband!

  • RyanSJ21 Ryan (@RyanSJ21) reported from Queensferry, Wales

    @SkySports Stupid decision. Lets just cancel life for the next few years ey.

  • cbetteley68 Claire Betteley (@cbetteley68) reported from Bangor is-y-Coed, Wales

    @SkyHelpTeam Good afternoon. As there is no football for the foreseeable, pointless us really paying for something we aren't getting. I need to cancel my Sports subscription but you won't let me via your app. Keeps giving me a phone number to call but you're too busy. 📞📱😳

  • Mikey_Rowe Mikey Rowe ®™ (@Mikey_Rowe) reported from Shotton, Wales

    Has anyone tried to cancel #skysports yet, no point paying for no content #sky @skytv gonna guess getting through will be impossible

  • richmckevitt Rich McKevitt (@richmckevitt) reported from Wrexham, Wales

    Watching the Debate on sky sports. Is Big Sam pissed. Who ******** is Shrilanki for Bournemouth 🙈🙈🤣🤣#thedebate #skysports #blabbering

  • Sortyouraccoun1 Sortyouraccounts (@Sortyouraccoun1) reported from Llay, Wales

    @SkyUK how on earth do I speak to someone about an issue with my service! All phone numbers go round in circles. We have purchased another mini box but it’s not working

  • joegarner20 Joe Garner (@joegarner20) reported from Wrexham, Wales

    @SkyHelpTeam hi im@still waiting for my Sky mini box to be delivered, I’ve tried to contact you via email and Phone but no response and no box yet £50 was taken out of my bank for the box along with my sky subscription each month. Could you please help @skytv

  • rhys_willow Rhys Williams (@rhys_willow) reported from Llay, Wales

    @SkyUK hi there - I’ve sent you a DM but no one seems to be responding. Think it’s automated so not sure if there’s an issue. Thanks

  • Steve_Jones31 Steve Jones (@Steve_Jones31) reported from Buckley, Wales

    @SkyUK are they purposely making every effort to be the most unhelpful business through this ordeal! They offer you can pause sky sports as no live cover at all and then automatically add it on! Well since Friday their website has been down, their website tells you not to ring

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelisdot Rachel White (@rachelisdot) reported

    @SkyUK the worst customer service I have ever received from Sky. My broadband is completely not working. No engineer available for at least 5 days and unable to work from home. Took me 6 call attempts to speak to an actual person and they can’t even do anything. #terribleservice

  • tazmaniow patrick overend (@tazmaniow) reported

    @SkyHelpTeam your lot couldn't organise a piss up in a brewery, phone line down broadband working send engineer he says line working but clearly not, sky at fault they've sent someone before and he said it's phone...fuming now sort it out or your going to court 😡

  • jillod4 Jillod4 (@jillod4) reported

    @IanMather10 @SkySports @markbonnercufc It’s only embarrassing because you are too afraid to break the mould. The general public and football fans are sick to the back teeth of this divisive crap. Use Kick it Out not BLM. I hope your fans vote with their feet. Have some guts and support your fans not BLM.

  • rachelisdot Rachel White (@rachelisdot) reported

    @SkyUK your ‘customer service line’ is also a joke. The only way I was able to speak to a person is by saying I want to leave - which I will do ASAP. Five cut calls and sent a text message which was no use at all. And you tell me I’m a Platinum VIP customer...

  • JGPWALES JGP (@JGPWALES) reported

    @SkyHelpTeam hi there the live football on Amazon Prime App is glitching and slow. Is this common? I have over 100MB connection

  • garryatcirrus Garry Johnson (@garryatcirrus) reported

    @SkyHelpTeam The response came too late to check. I turned off the router last night & reset it. We had wifi of sorts but slow.

  • _____babayaga Douglas† (@_____babayaga) reported

    @SkyHelpTeam Sky Q boxes keep disconnecting. Wifi is absolutely pathetic, and I am paying a small fortune for an unreliable service right now. On my order I did specify I wanted a WiFi booster also but this wasn't supplied in the end.

  • Lauren0191 Lauren Hurst (@Lauren0191) reported

    @SkyHelpTeam broadband is down and says there is an outage in the area. What's the fix times for these issues?

  • mrlennychan The Artist Formally known as Lenny Chan (@mrlennychan) reported

    @SkyHelpTeam for the love of God. How can I speak to a human being? It’s been three months of this nonsense and I’m going to cancel this service if I can’t get past this damn robot on the phone.

  • jwelzx ENDBADNIGERIANGOVERNMENT (@jwelzx) reported

    @SkyUK wanted to play games this morning. The TV Engineer calls me on NO CALLER ID and they wonder why I missed him & am annoyed. Now I have to wait a whole month for service. It’s the principle of service, quality and customer relationship 🙃 Ugh, Just Poor