Sky Outage Report in Rhosllanerchrugog, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rhosllanerchrugog, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rhosllanerchrugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 06: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (59%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Rhosllanerchrugog, Wrexham, Wales
The most recent Sky outage reports came from the following cities: Wrexham, Cefn Mawr and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Wi-fi | |
| Wrexham |
Internet | |
| Wrexham |
Wi-fi | |
| Wrexham |
Internet | |
| Wrexham |
TV | |
| Wrexham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rhosllanerchrugog, Wales
Latest outage, problems and issue reports in Rhosllanerchrugog and nearby locations:
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@freesat_tv It's 1gb hd (new model) it's a @SkyHelpTeam problem as phones won't play iPlayer either but that can't/won't help as it all works when not connected to there network
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@SkyHelpTeam seems no-one knows how to fix my router, can't access @BBCiPlayer or @itvhub when connected either wireless or wired as it thinks I'm not in the UK
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@SkyHelpTeam Can't find any help, it's clearly a hub issue as they work off sky just not when connected to your hub/network
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tom jones
(@grubberkick) reported
from
Wrexham, Wales
@John21181425 @Muzza_90 @SkySports We were piss poor the last 40 Would of liked Russell as 10 and Young Smith on bench farrell is at least a yellow waiting to happen and as for Biggar high ball and tackler that's all u get with him at this level. come Saturday no matter who plays we r lions
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.
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luke
(@LGriffiths88) reported
from
Brymbo, Wales
@SkyHelpTeam 24+ hours now with out wifi due to mini outage in area. Can’t even test connection online. Restarted router several times.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there
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Hannah Platt
(@hannahlp93) reported
from
Wrexham, Wales
Just signed up to my fourth internet provider in 30days.... @SkyUK please don't fail me! 🙏
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam everytime I turn on my pc which is ethernet connected, it struggles to find the network for a good 10 minutes.... Can you help
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Marko
(@FatLadyWrestler) reported
@SkyHelpTeam Credit where it’s due, my box lost signal today. Phoned up at 12pm and the engineer was here by 3pm. Gutted to lose all the recorded stuff, but glad to have telly back during school holidays.
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Peter Harding-Morris
(@PeterJHM) reported
@SkyHelpTeam But I can't phone the Sky case team as they don't have a number you can phone them up with or when I do phone Sky they can't phone the case team either, so they can only email them, which is such a stupid practice.
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Tom Wood
(@tomwood09) reported
@SkySports I can't believe it either, it went straight down the middle
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claire barnes
(@clairebarnes01) reported
@SkyHelpTeam Trying to sort my broadband renewal out, self serve is just spinning,30 mins to get through...and thats through the VIP service line...OMG...FRUSTRATING!
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Karen Hughes
(@Karen_L_Hughes) reported
@SkyHelpTeam Thanks. We've decided to cancel
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Dozer
(@DonJoshyT) reported
@SkyUK how do I go about finding out if we’re eligible for your broadband?? My best mate says your customer service is faultless
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🥛LIVE!🥛 The Rule Of Nines
(@TheRuleOfNines) reported
@SkyHelpTeam Hi, no it asked me to rest the router which I did and took me back to the same procedure that I already did prior. Going by everyone else via Twitter, it appears to be down.
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dawn baines
(@geordiegirl35) reported
@SkyHelpTeam hello,I tweeted you regarding a technical issue on 15/7 and was advised to ring the call centre to get the issue resolved.After calling I am no further forward as the operator had very little understanding of what my issue is What should I do now please?
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Samuel
(@superstan2310) reported
@SkyHelpTeam Multiple people are reporting problems and you cant even own up and admit your network is down in some areas... Ridiculous.
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JackyG
(@GJRedleg) reported
@SkyHelpTeam I need help from a person. Tried on line, app calling and bot.....i need to cancel engineer!!!