Sky Outage Report in Penycae, Wrexham, Wales
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penycae, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penycae and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Penycae, Wrexham, Wales
The most recent Sky outage reports came from the following cities: Oswestry, Chester, Mold, Wrexham, Ellesmere, Hawarden and Ruthin.
| City | Problem Type | Report Time |
|---|---|---|
 Oswestry |
Phone | |
| Chester |
TV | |
| Mold |
Phone | |
| Chester |
Phone | |
| Chester |
TV | |
| Chester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penycae, Wales
Latest outage, problems and issue reports in Penycae and nearby locations:
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Cat
(@cathelizabeth) reported
from
Penyffordd, Wales
@SkyHelpTeam can someone please help me. Im trying to cancel my tv subscription but I have forgotten the account password so the call centre won’t speak to me!! I have access to the account online and pay the bills but they won’t speak to me because of this password!!
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
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Glyn Chaplin
(@chapperswxm) reported
from
Gresford, Wales
@CobbettsRealAle @SkySports @DorkingWDRS What! That's just rude! Come on Sky!
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Harry
(@harryt84) reported
from
Ruabon, Wales
@SkyHelpTeam @Pagey_Jr Hi Nathan, I'm also a Glass customer and there seems to be alot of unavailable options through glass that your sales crew are not making customers aware of. There needs to be a complete overhaul of the Glass sales process.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@SkyHelpTeam Hi Liam, this still doesn't help me get to the point of actually registering. How do I register for online access please? Where on the website do I go to register for the first time please?
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @SkyHelpTeam finding it more difficult than it should be to register online. Everything is about signing in. I'm not able to until I've signed up. Any directional help to sign up.would be great. Thanks
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam everytime I turn on my pc which is ethernet connected, it struggles to find the network for a good 10 minutes.... Can you help
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@SkyHelpTeam seems no-one knows how to fix my router, can't access @BBCiPlayer or @itvhub when connected either wireless or wired as it thinks I'm not in the UK
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@freesat_tv It's 1gb hd (new model) it's a @SkyHelpTeam problem as phones won't play iPlayer either but that can't/won't help as it all works when not connected to there network
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@SkyHelpTeam Can't find any help, it's clearly a hub issue as they work off sky just not when connected to your hub/network
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Hannah Platt
(@hannahlp93) reported
from
Wrexham, Wales
Just signed up to my fourth internet provider in 30days.... @SkyUK please don't fail me! 🙏
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luke
(@LGriffiths88) reported
from
Brymbo, Wales
@SkyHelpTeam 24+ hours now with out wifi due to mini outage in area. Can’t even test connection online. Restarted router several times.
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.
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tom jones
(@grubberkick) reported
from
Wrexham, Wales
@John21181425 @Muzza_90 @SkySports We were piss poor the last 40 Would of liked Russell as 10 and Young Smith on bench farrell is at least a yellow waiting to happen and as for Biggar high ball and tackler that's all u get with him at this level. come Saturday no matter who plays we r lions
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@Shinobi_Neil) reported
@SkyHelpTeam Have there been other reported issues or an update rolled out? I spent an hour trying to reboot my boxes last night and had to opt for a full reset. For £100 a month this is pretty poor
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Gargle
(@gargle76) reported
@SkyUK The entire process has been an issue, and I am on the verge of cancelling the installation and going elsewhere
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__abigailrhodescoles
(@__abbierhodes) reported
@SkyHelpTeam my data hasn’t been working properly for the past 48hrs, apps aren’t loading, messages aren’t sending while on data. Ive got 10gb on my sim, plus over 100gb in my Piggybank so that’s not the issue
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Naomi Milward
(@naomimilward41) reported
@SkyHelpTeam #Complaint ongoing #Sky are a disgrace. Rang team to no avail, v.poor service. Sky lied in latest email response-nothing was offered. You denied a total lack of service when half of the country couldn't access Sky TV due to your tech fault. You suggest an insulting £2.56 credit?!
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Gargle
(@gargle76) reported
@SkyUK I gave your complaints department all the info on your online form which was a waste of time, what is the point of doing it here. One of the many issues is with Openreach, who I can't contact directly, and I pointed this out, so you came back and told me to contact openreach.
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John craig Sinclair
(@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
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John craig Sinclair
(@JohncraigSincl2) reported
once again @NOW broadband online customer services staff are lazy and ignorant and so are @SkyUK online customer services staff, both definitely deserves to be thoroughly investigated
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Gingertabs Trading
(@GingertabsT) reported
@YesCymru6612 @SkySports He didn't though did he because the sport was split. He played Fordham once and Barney but he would have never have won all those titles with every player actually playing..
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Jamie Cooper
(@Jamiecooper1987) reported
@SkyHelpTeam any idea why I can't update apps on my android device and also youtube loads video extremely slow when in the wifi but all other apps that play videos are perfectly fine!router is fine and have done all checks and I see this happened a while ago in York apparently!
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Emily M
(@moonie8404) reported
@SkyHelpTeam No it shows no known faults in the area, however my whole street is down. I can search by Sky Talk number on that link because I don't have a phone number with you (as far as I'm aware!)