Sky Outage Report in Penycae, Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penycae, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penycae and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Penycae, Wrexham, Wales
The most recent Sky outage reports came from the following cities: Wrexham, Chester and Ruthin.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Wi-fi | |
| Wrexham |
Wi-fi | |
| Wrexham |
Wi-fi | |
| Wrexham |
Internet | |
| Chester |
Internet | |
| Wrexham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penycae, Wales
Latest outage, problems and issue reports in Penycae and nearby locations:
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Harry
(@harryt84) reported
from
Ruabon, Wales
Hi @SkyHelpTeam finding it more difficult than it should be to register online. Everything is about signing in. I'm not able to until I've signed up. Any directional help to sign up.would be great. Thanks
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@SkyHelpTeam seems no-one knows how to fix my router, can't access @BBCiPlayer or @itvhub when connected either wireless or wired as it thinks I'm not in the UK
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Glyn Chaplin
(@chapperswxm) reported
from
Gresford, Wales
@CobbettsRealAle @SkySports @DorkingWDRS What! That's just rude! Come on Sky!
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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Harry
(@harryt84) reported
from
Ruabon, Wales
@SkyHelpTeam @Pagey_Jr Hi Nathan, I'm also a Glass customer and there seems to be alot of unavailable options through glass that your sales crew are not making customers aware of. There needs to be a complete overhaul of the Glass sales process.
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@SkyHelpTeam Can't find any help, it's clearly a hub issue as they work off sky just not when connected to your hub/network
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam
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luke
(@LGriffiths88) reported
from
Brymbo, Wales
@SkyHelpTeam 24+ hours now with out wifi due to mini outage in area. Can’t even test connection online. Restarted router several times.
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam everytime I turn on my pc which is ethernet connected, it struggles to find the network for a good 10 minutes.... Can you help
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Andy Cooper
(@CoopsLCFC) reported
from
Penyffordd, Wales
@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
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Hannah Platt
(@hannahlp93) reported
from
Wrexham, Wales
Just signed up to my fourth internet provider in 30days.... @SkyUK please don't fail me! 🙏
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@freesat_tv It's 1gb hd (new model) it's a @SkyHelpTeam problem as phones won't play iPlayer either but that can't/won't help as it all works when not connected to there network
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Harry
(@harryt84) reported
from
Ruabon, Wales
@SkyHelpTeam Hi Liam, this still doesn't help me get to the point of actually registering. How do I register for online access please? Where on the website do I go to register for the first time please?
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there
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tom jones
(@grubberkick) reported
from
Wrexham, Wales
@John21181425 @Muzza_90 @SkySports We were piss poor the last 40 Would of liked Russell as 10 and Young Smith on bench farrell is at least a yellow waiting to happen and as for Biggar high ball and tackler that's all u get with him at this level. come Saturday no matter who plays we r lions
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Peter McCrossan
(@PMcCrossan31) reported
@SkySports When it comes to transfers SKY SPORTS are officially the worst media outlet!!!
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mytweetsaremyown
(@sartweetsah) reported
@SkyHelpTeam i see… never heard of this before and isnt mentionee until the end…maybe that should change.
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Claire Myson
(@ClaireMyson) reported
@SkyUK @OpenreachHelp please help I have been promised an open reach appt. every week since 7th June including today to get my Sky broadband connected. Each week nobody shows up….What is happening?? I was told changing from Virgin to Sky would be easy - IT DEFINITELY IS NOT!!
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Sue Benford
(@sue_benford) reported
@SkyHelpTeam I hope so I'm just disappointed they haven't contacted me to explain the problem I've got the info off of someone that actually got thru on the phone.
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Andy O
(@andyo83) reported
@SkyUK hi our skyQ box often has issues where sound doesn't come through on the various channels. Its frustrating as we then have to reset. Its not the TV.There are also points where we will just hear its fan going and nothing works, from the Internet to the channels. Any ideas?
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Bus Tales NE. 🇬🇧
(@TheExileUK) reported
If you want (£45) superfast wi-fi that crawls to snails pace in the evening or if you want poor customer service? DM me and I can give you a @virginmedia referral code. We will both get £50 and rubbish wi-fi. Absolute joke. Shoulda stuck with @SkyUK
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JustJack
(@justjack652) reported
@SkySports Elliot Daly got hammered at the start and never really recovered. Aki to come in as they’ll go after Daly again. A pity aa he’s a really good player.
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Ronald Hearne
(@RonaldHearne18) reported
@oscardawestie @SkyUK My last experience of theSky Engineer who turned up was he was very incompetent and very rude. One pathetic joke.
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Mike
(@vtv1980) reported
@RyanStress @SkySports Stupid comment.
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Karl Man
(@9demonfox) reported
No internet for 2 days now. Sky really doing a **** job **** sakes @SkyUK @SkyHelpTeam