Sky Outage Report in Penycae, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penycae, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penycae and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Penycae, Wrexham, Wales
The most recent Sky outage reports came from the following cities: Ruthin, Wrexham, Chester, Oswestry and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Ruthin |
Internet | |
| Wrexham |
Wi-fi | |
| Wrexham |
Wi-fi | |
| Wrexham |
Wi-fi | |
| Chester |
TV | |
| Wrexham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penycae, Wales
Latest outage, problems and issue reports in Penycae and nearby locations:
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@SkyHelpTeam Can't find any help, it's clearly a hub issue as they work off sky just not when connected to your hub/network
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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Hannah Platt
(@hannahlp93) reported
from
Wrexham, Wales
Just signed up to my fourth internet provider in 30days.... @SkyUK please don't fail me! 🙏
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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luke
(@LGriffiths88) reported
from
Brymbo, Wales
@SkyHelpTeam 24+ hours now with out wifi due to mini outage in area. Can’t even test connection online. Restarted router several times.
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tom jones
(@grubberkick) reported
from
Wrexham, Wales
@John21181425 @Muzza_90 @SkySports We were piss poor the last 40 Would of liked Russell as 10 and Young Smith on bench farrell is at least a yellow waiting to happen and as for Biggar high ball and tackler that's all u get with him at this level. come Saturday no matter who plays we r lions
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Caitlin Neil
(@caitlinneil7) reported
hi @SkyHelpTeam my sky q keeps telling me my downloads have failed dew to a remote network problem. What do I do about this?
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Lloyd Jenkins
(@lloydjenks69) reported
@SkyUK internet has gone down any tips on what i can do?
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Fabio
(@Fabio127712) reported
@SkyHelpTeam Where is the still need help option?
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George Matthews
(@TehBarron) reported
@SkyUK 8 times in one night my Internet has gone down this is a joke
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phil brookes
(@philbrookes00) reported
@SkySports Terrible decision
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Jass
(@Jasssingh77) reported
@Apple @SkyUK @UKCivilService Hi Apple I purchased an iphone 12 pro from Sky and facing problem with mic in 1st mnth ,sent for repair twice & still facing the same issue, I’m fedup calling sky, they are very unprofessional, please let me know what should I do ?
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RT
(@TrolleyRyan) reported
@SkyHelpTeam Ill be sure to pass your leading customer service onto customer relations when I ring!You’ve sent impersonal,generic responses & ur only advise was sending cancellation links!Treat a person like a 100ppl,things can change quickly as we’ve seen lately!
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c spratt
(@ClaireC11152715) reported
@SkyHelpTeam problems with internet on and off in bt24 area...multi room not working
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Caitlin Neil
(@caitlinneil7) reported
Hi @skytv @SkyHelpTeam my sky q has just started making a crackling\clicking noice. Should I be worried? I’ve tried turning it off and on again but it didn’t help.
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Christopher John
(@mrchrisjohn) reported
@ComplainingCow @SkyHelpTeam I am forever helping elderly neighbours with their IT issues - I find many have no idea how about the broadband filters and SKY assume people will know