Sky Outage Report in Penycae, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Penycae, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Penycae and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Penycae, Wrexham, Wales
The most recent Sky outage reports came from the following cities: Oswestry, Wrexham, Chester and Llangollen.
| City | Problem Type | Report Time |
|---|---|---|
 Oswestry |
Internet | |
| Wrexham |
Phone | |
| Wrexham |
Wi-fi | |
| Wrexham |
Wi-fi | |
| Wrexham |
||
| Oswestry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Penycae, Wales
Latest outage, problems and issue reports in Penycae and nearby locations:
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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tom jones
(@grubberkick) reported
from
Wrexham, Wales
@John21181425 @Muzza_90 @SkySports We were piss poor the last 40 Would of liked Russell as 10 and Young Smith on bench farrell is at least a yellow waiting to happen and as for Biggar high ball and tackler that's all u get with him at this level. come Saturday no matter who plays we r lions
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luke
(@LGriffiths88) reported
from
Brymbo, Wales
@SkyHelpTeam 24+ hours now with out wifi due to mini outage in area. Can’t even test connection online. Restarted router several times.
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Hannah Platt
(@hannahlp93) reported
from
Wrexham, Wales
Just signed up to my fourth internet provider in 30days.... @SkyUK please don't fail me! 🙏
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@SkyHelpTeam Can't find any help, it's clearly a hub issue as they work off sky just not when connected to your hub/network
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Dave Tarran
(@DJTarranAFC) reported
from
Hope, Wales
@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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Andrew Boycott
(@Droop69) reported
from
Huntington, England
@freesat_tv It's 1gb hd (new model) it's a @SkyHelpTeam problem as phones won't play iPlayer either but that can't/won't help as it all works when not connected to there network
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Martyn French
(@MartynF93) reported
from
Penyffordd, Wales
@SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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Nikk McIntyre
(@Cestrian_xbl) reported
from
Chester, England
@AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Burke
(@tonyburke999) reported
@MrNickKnowles @SkyUK @skytv Was with Virgin for years....awful...then my email account was hacked. Switched to Sky 2 yrs ago....infinitely better...choose wisely 👍
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Phil
(@Bowtomephil) reported
@MrNickKnowles @SkyUK @skytv The issue with q box's dropping out is fixed with a mesh system. Plug a wire into one of the mesh units and select wired on the sky box. Fixed my dropping out issues.
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Hayley
(@HayleyWarrior2) reported
@MrNickKnowles @SkyUK @skytv Never had a problem with my Sky TV or broadband. Maybe it’s where you live that’s the problem. Also the internet is generally supplied by Openreach so it’s not in Skys control if you have issues
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Woman67
(@MadCatWoman67) reported
@MrNickKnowles @SkyUK @skytv Same for us, Nick. We are going back to Virgin. Never had any issues with them
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Jon Howe
(@pilsbrydough) reported
@MrNickKnowles @SkyUK @skytv I've just had my email today going up 5 quid a month. Been on chat with a cs agent... got it down by 22 quid. Told them to forget it. As a new customer I could get it for 49 quid and have a better deal than I'm on now. Virgin 35 quid for both tv and Internet.
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Bill
(@18Bill74) reported
@MrNickKnowles @SkyUK @skytv You need to cancel. Stick to your guns on new customer price and then cancel. Make sure they cancel broadband too. They called me later afternoon saying they can match new customers now. You have to commit to the cancel. Mines £40 cheaper than I was going to pay post price rise
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Filip Jorgensen
(@Mslumpe) reported
@Chels_HQ @SkySports Scolari was one of our worst ever manager you fat sausage @Mrjamieohara1
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This Is Me 🇬🇧 ⚘️
(@pearlsgirl73) reported
@MrNickKnowles @SkyUK @skytv I hear ya! They are absolutely awful, they won’t give us the new deals even though it’s for existing customers as well, took money out of our account without any explanation
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FPL Rookie
(@FPL__Rookie) reported
@MrNickKnowles @SkyUK A couple of years ago I wanted to switch broadband provider. Sky, without warning, put a cease on the line meaning no other provider could take over the line for 2 weeks! Terrible support and customer service.
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Ian David Miller
(@IanDavidMiller1) reported
@MrNickKnowles @SkyUK Just quit - the service is shocking - why pay ? When you don’t receive what you actually pay for - I quit them a few months ago and they didn’t even protest - just let me go because they knew how bad the system is !