Sky outages and service status in Llay, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Llay, including 2 direct reports.
- The most common problems reported in this area mention Wi-fi, Phone, and Internet.
- The most recent signal from this area was received Aug 13, 8:54 PM GMT+1.
- Wi-fi (50%)
- Phone (30%)
- Internet (10%)
- TV (10%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Llay, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Llay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Llay, Wales
The most recent Sky outage reports came from the following cities: Deeside, Wrexham, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Deeside
|
Phone | 23 hours ago |
|
Deeside
|
Phone | 24 hours ago |
|
Wrexham
|
Phone | 1 day ago |
|
Wrexham
|
Wi-fi | 7 days ago |
|
Chester
|
Internet | 12 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Llay, Wales
Latest outage, problems and issue reports in Llay and nearby locations:
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รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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Dan Roberts (@Dan_Roberts21) reported from Rhosllanerchrugog, Wales@SkyUK is hands down the worst broadband! Always cuts out for hours
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John Anthony Foster (@JohnZagreus2) reported from Flint, Wales@SkyHelpTeam No but usually I start downloading uhd and I can start watching virtually straight away never took so long before and I'm having big issues box keeps freezing and can't get anything done until 7th next month
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@SkyHelpTeam I already looked at that and it doesn't cover this issue. Is it a known issue with the update?
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John Anthony Foster (@JohnZagreus2) reported from Flint, WalesNo customer support from @SkyUK left withought tv can't get through on phone only available for new customers so stuck withought tv
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John Anthony Foster (@JohnZagreus2) reported from Flint, Wales@SkyHelpTeam my dad had trouble with sky puck because he's partially blind has to use firestick for youtube for voice control and Internet was set up by using alexa to go to fire tv and home button on sky remote to go to sky this stopped working had to unplug puck to get working
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Dave Tarran (@DJTarranAFC) reported from Hope, Wales@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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John Anthony Foster (@JohnZagreus2) reported from Flint, WalesSo @SkyUK q box broke down same prob 4th time no sky all-day 2nd time this week got it working can't get an engineer till 7th then broke down again within the hour back to sky no help whatsoever no replacement boxes now looking for alternative to sky
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Harry (@harryt84) reported from Ruabon, Wales@SkyHelpTeam Hi Liam, this still doesn't help me get to the point of actually registering. How do I register for online access please? Where on the website do I go to register for the first time please?
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John Anthony Foster (@JohnZagreus2) reported from Flint, Wales@SkyHelpTeam Does that mean when abroad ? Because never works for me outside country so never works where u want it to
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JONNY MORTON. (@JonnyMorton_) reported from Queensferry, Wales@Jharker_ @Carra23 @SkySports Joke mate! At least Neville puts that aside when doing his games. Awful
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Steve Jones (@Steve_Jones31) reported from Buckley, Wales@SkyUK are they purposely making every effort to be the most unhelpful business through this ordeal! They offer you can pause sky sports as no live cover at all and then automatically add it on! Well since Friday their website has been down, their website tells you not to ring
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Sam Rowlett (@samkrowlett) reported from Chester, England@SkyUK please stop attempting to make comedy every attempt has been utter shit topped off by this mess of a programme Comedians watching football with friends 2 minutes and it was turned off. Clare Sweeney and football **** OFF!!!
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John Anthony Foster (@JohnZagreus2) reported from Flint, Wales@SkyHelpTeam No never had now tv always had sky
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รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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Andy Cooper (@CoopsLCFC) reported from Penyffordd, Wales@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
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Ross is TheGuyWhoSaw (@theguywhosaw1) reported from Tarvin, England@SkyHelpTeam It's ok. Given that the Sky Help Team didn't want to actually do what their name suggested, I did it myself.
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Thomas (@Tittlemouse1985) reported from Chester, England@SkyHelpTeam I’ve already faffed about with that. Moved equipment around, changed broadband channels, unplugged and plugged back in - all of no help! That’s why I checked @WhichUK & tweeted you! I’d call Sky but I think I’d have more chance of winning the @NationalLottery than getting through
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Alan Jones (@alan_jones) reported from Queensferry, WalesThey also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.
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❤Bawbies💙 (@Bawbies1) reported from Mold, Wales@TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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sbreame (@sbreame) reported@cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.
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L4 (@TPybis) reported@cxdi55 @skytv @SkyHelpTeam Its got shite now anyway paying to give carra neville and Keane a pay rise news channels are repeats same story .movies crap better on Netflix and Prime .
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Edward Woods (@ManicEddie) reported@cxdi55 @skytv @SkyHelpTeam I had a similar issue with Virgin and ended up leaving because I don't need endless numbers of channels, I just need something good to watch.
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Alastair Thomson (@FinanceDirCFO) reportedAlso every single AI customer service experience is unremittingly awful. Looking at @British_Airways and @SkyUK just in the last few days as world-class examples of this phenomenon... Badly designed, painful, unhelpful, circular processes that only make problems worse.
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Eric Robinson 🏴 (@EricfromErskine) reported@SkyUK @SkyHelpTeam Sky mobile down. Skye apps not loading. Sky q box and router rebooted. Sky settings network says broadband ok but no internet.
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Patsy Clark (@p4tsyclark) reported@cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it
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The Student (@WHU_Len) reported@cxdi55 @skytv @SkyHelpTeam So just cancel and sign back up
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***** (@HooseRices) reported@cxdi55 @skytv @SkyHelpTeam Absolutely disgraceful company to deal with, never ever will I deal this truly incompetent thieving company again.
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JamieB (@Bantamigo88) reported@cxdi55 @skytv @SkyHelpTeam Did the same, threatened to cancel and initially they couldn’t do any better, then all of a sudden they offered me fibre broadband for 24 quid and sky stream for 20 quid.
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Jeannie 🇬🇧💚🩶💜🏴 (@jeanniejuno) reported@niiciidee @SkyHelpTeam Hope you don’t mind me following you - we have same problem with Sky at the moment and I can’t get through to anybody at there HQ. My husband has a heart condition & is diabetic and we need to be able to use phone - it’s so frustrating! Please let me know if you hear anything. Ta