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Sky outages and service status in Deeside, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Deeside, including 4 direct reports.
  • The most common problems reported in this area mention Wi-fi, TV, and Phone.
  • The most recent signal from this area was received Aug 13, 8:54 PM GMT+1.
  • 46% Wi-fi (46%)
  • 23% TV (23%)
  • 23% Phone (23%)
  • 8% Internet (8%)

The latest reports from users having issues in Deeside come from postal codes CH5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Deeside, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Deeside, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Deeside, Wales

The most recent Sky outage reports came from the following cities: Deeside, Wrexham, Ellesmere Port, Chester, and Holywell.

CityProblem TypeReport Time
Deeside Phone 18 minutes ago
Deeside Phone 56 minutes ago
Wrexham Phone 1 hour ago
Ellesmere Port Wi-fi 1 hour ago
Wrexham Wi-fi 6 days ago
Chester Internet 11 days ago

Nearby cities with recent reports

Wrexham

2 recent signals

1 hour ago
Ellesmere Port

1 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Deeside, Wales

Latest outage, problems and issue reports in Deeside and nearby locations:

  • MisterDaz
    MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam Until 2tb available other suggestion for us to watch sky go for 2 weeks not on expecting couple in their late 70s to watch sky go especially my dad who's eyesight so bad sits virtually on top of 65 inch tv to watch it

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyUK having lot of trouble with sky glass can't watch anything on fire tv computer anything through hdmi keep losing picture have to unplug tv and constantly having to reboot sky pucks

  • Steve_Jones31
    Steve Jones (@Steve_Jones31) reported from Buckley, Wales

    Then as dealing with vulnerable, their online chat is down, they don’t respond to emails, you ask @SkyHelpTeam and they say keep trying th website!! Surely after trying for 5 days should be long enough! They also have the ‘nerve’ to offer me a £7 per month reduction if I want to

  • cathelizabeth
    Cat (@cathelizabeth) reported from Penyffordd, Wales

    @SkyHelpTeam can someone please help me. Im trying to cancel my tv subscription but I have forgotten the account password so the call centre won’t speak to me!! I have access to the account online and pay the bills but they won’t speak to me because of this password!!

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.

  • Liverpoolred11
    Liverpoolred (@Liverpoolred11) reported from Garston, England

    Thanks @SkyHelpTeam we are paying our sky bills for bollocks, we have so much **** we don't want & yet we are losing decent channels, why do we bother?

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    50 minutes downloading before I could start watching my programme @SkyUK box is crap

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.

  • MisterDaz
    MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @BroccoliFarts90 @SkyHelpTeam Not working. I’ve had to give up and leave my home bar.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam Might have to go back to sky q sky glass more problems becoming unbearable

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.

  • CoopsLCFC
    Andy Cooper (@CoopsLCFC) reported from Penyffordd, Wales

    @SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam Does that mean when abroad ? Because never works for me outside country so never works where u want it to

  • moggsy100
    Paul Morris (@moggsy100) reported from Connah's Quay, Wales

    @jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    Kindred on @SkyUK 1 awful movie that makes no sense Whatsoever

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam my dad had trouble with sky puck because he's partially blind has to use firestick for youtube for voice control and Internet was set up by using alexa to go to fire tv and home button on sky remote to go to sky this stopped working had to unplug puck to get working

  • leswilks977
    Les Wilks (@leswilks977) reported from Heswall, England

    @SkyHelpTeam It said something about the storm causing problems in our area so hopefully it will sort itself out at the mo I have to power down to sort any issues I’m having

  • PGCE2009
    Ben (@PGCE2009) reported from Guilden Sutton, England

    This is such a poor punditry team for a North London derby. All talking over each other. @SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyMcGonigle1
    Danny McGonigle (@DannyMcGonigle1) reported

    @ronpics @spfl @SkySports Yeah, cause that never happens in the EPL .

  • Mr_KCee
    Kcee (@Mr_KCee) reported

    @eurofootcom @SkySports Tired of this ****

  • david_tofield
    David Tofield (@david_tofield) reported

    @JimmyMu35984013 Haha skysports had their worst results when villa and toon were relegated another clueless Liverpool fan

  • Qzuaa
    Q (@Qzuaa) reported

    @SkyHelpTeam is sky mobile down?

  • Richard95646711
    Richard Armstrong (@Richard95646711) reported

    @SimonBeeby1 @SkyHelpTeam All the family has sky mobile and we can’t call or receive anything. Fuckkng joke. Both kids are out can’t get in contact. @SkyHelpTeam are ****

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    @EnglishRhino @SkyHelpTeam My Sky landline has gone down but broadband itself is working - reluctant to reset router at this stage!

  • ToonDazza
    The Jackal… (@ToonDazza) reported

    Been watching @Zuffa_Boxing on @SkySports this evening - it’s ****. Bang average scrappers, seen better in spoons.

  • tumelo_theboy03
    tumelo_theboy ひ (@tumelo_theboy03) reported

    @BarcaUniversal @SkySports sky sports never said that just say you're broke and keep it moving

  • ShaunfifaK
    grumpypeed (@ShaunfifaK) reported

    @SkyHelpTeam why you’re **** internet down fix you’re ******* crap

  • Mandi_Riseman
    Mandi Riseman #SaveTheBees 🐝 💙 (@Mandi_Riseman) reported

    @SkyUK I’ve been with Sky since you opened the customer service is atrocious what’s happening