Sky Outage Report in Heswall, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heswall, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heswall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Heswall, Metropolitan Borough of Wirral, England
The most recent Sky outage reports came from the following cities: Liverpool, Queensferry, Upton, Chester, Birkenhead, Wallasey, Holywell, Flint and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Queensferry |
Wi-fi | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heswall, England
Latest outage, problems and issue reports in Heswall and nearby locations:
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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❤Bawbies💙
(@Bawbies1) reported
from
Mold, Wales
@TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@Obiwan_79 @matthiggo07 @SkySports Almost as bad as Harry Kane
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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Andy Disley
(@DisleyAndy) reported
from
Wallasey, England
@SkySports The group of refs we have is like a jolly boys club, they all cover each other’s back. If the PL had a backbone they would terminate the contract of every single one. Sunday league refs could do better
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Systematic Design
(@NickToye) reported
from
Padeswood, Wales
@markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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Eddie Noonan
(@EDtheREDX6) reported
from
Kirkby, England
@WayneBurt06 @SkySports @Carra23 If he mentioned we had not lost 3 in a row at home since 1963 once he mentioned it 3 times or more to make sure we never missed it 1st time round he was loving it.
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Garry Williams
(@garrycwilliams) reported
from
Seaforth, England
@SkyHelpTeam Hi, I’m moving home and would like to take all of my services to our new home but I’m finding it extremely difficult to get through on your phone line to speak to someone. If this cannot be done then I must stress I will have to cancel.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.
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Andy Disley
(@DisleyAndy) reported
from
Wallasey, England
@SkySports Imagine being this bad at your job without any danger of losing it.. another week another shambles
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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Eddie Noonan
(@EDtheREDX6) reported
from
Kirkby, England
@skysports some shockers in that game Allison is one but the worst one was that Tyler fella in his biased, dispraportionate self gratification commentary, sorry not commentary just creaming himself whilst trying very poorly to be Impartial @Carra23 get a grip of the prick.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Pinto
(@bryanp247) reported
@SkyHelpTeam I had a problem with your service but havent had much help so I am going to take it to the ombudsman
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Rhys Crabtree
(@RhysCrabtree) reported
@SkyHelpTeam no tv signal at all today…. Are there any known issues in Cardiff?
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Ali Street
(@Aligoodwin1970) reported
@SkyHelpTeam hi, do you have any update on the widespread download issue on Sky Q please? I’ve had a soft reset, hard reset, engineers visit, and my setting changed remotely and ‘signal resent’ twice. Each time I am told the problem will resolve. This has been off for 7 days.
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John Fitzgerald
(@JohnFit82876419) reported
@SkyHelpTeam Tweeted last week about not being able to download an episode of Twin Peaks The Return, now it is Six Feet Under. You seem to be having some serious issues. When will they be sorted?
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Gazza
(@kunsbannedhair) reported
@thepr1ce1 @AlexKilley1 @SkySports He's saying jumping up with your arm in the air to block a shot/cross is asking for trouble. Ironically the one where the defender leans into the ball and deflects it with his arm wasn't given because his arms were by his side was a stone waller. Lets face it Moss is a **** ref
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Gary Chapman
(@Gazby77) reported
@HiggsBowlChamp @manc689908 @SkySports You support a team grossly underperforming. Enough said.
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Tom
(@tomfurlong_) reported
@SkySports It’s a lack of consistency that’s the issues. The officiating is terrible across the board.
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Charlotte Britland
(@MissBYr3) reported
Nothing but endless amount of problems with @SkyUK and I’ve not even paid my first bill!!!!! Shocking customer service and help...
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Shaun
(@SPW1979) reported
@SkySports VAR is a good tool, the issue is how it's implemented. The refs in the PL simply aren't good enough and will back their colleagues 99.9% of the time
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~Teddybear~
(@Teddybe55708485) reported
@SkyHelpTeam hello, my family are trying to watch something on a channel and it's not working, every time we try to go on another channel it isn't working. But the WiFi is perfectly fine, what is happening?