Sky Outage Report in Brymbo, Wrexham, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brymbo, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brymbo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brymbo, Wrexham, Wales
The most recent Sky outage reports came from the following cities: Wrexham and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
TV | |
| Wrexham |
||
| Wrexham |
Total Blackout | |
| Wrexham |
Internet | |
| Wrexham |
Wi-fi | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brymbo, Wales
Latest outage, problems and issue reports in Brymbo and nearby locations:
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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Keith McHugh
(@keithmchugh_) reported
from
Chester, England
@SkyHelpTeam the service has been nothing but shocking as of late, my internet once again is either intermittent or not working at all as it has been for weeks!
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@SkyHelpTeam only issue I have now is that the connection seems to drop every few minutes. We had the fibre installed yesterday.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.
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❤Bawbies💙
(@Bawbies1) reported
from
Mold, Wales
@TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,
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Jade
(@HeyitsjadeJade) reported
from
Mold, Wales
@SkyHelpTeam ours and my neighbours phone lines aren’t working. We can’t get through to sky and no help.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@TrainsandVeg @SkySports Agree - Mitrovic’s antics didn’t help other than aid Dean’s poor interpretation
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Steven Tattum
(@modtl11) reported
from
Connah's Quay, Wales
@SkyHelpTeam we've just upgraded to Sky Q multi room. Do we get Sky Go Extra? It's currently not working on my PS4 saying I need to upgrade to it.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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Systematic Design
(@NickToye) reported
from
Padeswood, Wales
@markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shantelle Barnard
(@shantelleb1983) reported
Hi @SkyHelpTeam the poor engineer has been sent here to fix our broadbrand issues but isn’t allowed in according to your policies (covid). We completely understand that. It’s to keep them safe. We are managing as it is. But maybe need to feed that back because his time was wasted
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mentalnieke
(@mentalnieke) reported
@SkyHelpTeam Nobody following through with promises made and then different things being said by different people makes a pretty crap service. I have an ongoing complaint and it is really sad that a large firm can not have one person handle and deal with it effectively.
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T Marshall
(@T_Marshall13) reported
@virginmedia I’ve now spent two hours trying to get through to someone who has a clue what’s going on with your services. So far no luck. Pathetic service considering I’ve been with you for 5 years - absolutely disgusting!! Hoping @SkyUK can offer a better service than this!
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Benjamin Hopkins🌈
(@BenjaminH1981) reported
@SkyHelpTeam It appears to be interment across BS16 4LW. Local social media channels are noting large volumes of offline issues this morning. It had been stable and back online for about 20 minutes now thankfully
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Colleen Hapney
(@ColleenMason93) reported
@SkyUK can someone tell me why I have to pay for a month after cancelling because I haven’t got any channels and my box not working? It’s been like this for months and not been able to get any help so finally asked to cancel and now being told I have to pay another month?!
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David Fox
(@DavidFox42) reported
from
Guiseley, England
@SkyHelpTeam hi no sat signal all day on my Q just on demand, is it just down to the weather, I tried restarting and the usual stuff.
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Simon Tebbutt
(@SimonTeapot) reported
@SkyHelpTeam Done, however if you point me down the route of your self help please save both of us the time and don’t bother
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Donnie Two Times
(@SirBronOfTheKop) reported
@Scouse_ma @SkyHelpTeam @skyhelpteam is defo an oxymoron! They do nothing but infuriate and refuse to take any responsibility for crap service. Recall your last 3 direct debits if you didnt get proper service from them and go from there. Put the boot on the other foot!
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Nicola Harris
(@hikkinarris) reported
@SkyHelpTeam I'm trying to downgrade my package how do I do it online as its telling Me to ring you. But I can never get through and there is no online chat. Thanks
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Lisa Moore
(@lisamooreuk) reported
@SkyHelpTeam hey there. Not the biggest problem in the world right now... but no sky q signal and it’s snowing. Rest of street ok. Am I just the unlucky one who’s dish is affected by the weather & advice to wait until it stops? Thank the lord for @NetflixUK #lockdown #NoTv