Sky Outage Report in Brymbo, Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brymbo, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brymbo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brymbo, Wrexham, Wales
The most recent Sky outage reports came from the following cities: Chester and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Wi-fi | |
| Wrexham |
TV | |
| Wrexham |
||
| Wrexham |
Total Blackout | |
| Wrexham |
Internet | |
| Wrexham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brymbo, Wales
Latest outage, problems and issue reports in Brymbo and nearby locations:
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
Had a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.
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Alan Kay
(@AlanKay2) reported
from
Ffrith, Wales
It’s a massive blunder by @SkySports for charging people in times of austerity and uncertainty. Short term thinking rather than relying on customer loyalty. I will never pay £15 to watch a game on top of an already high monthly charge. #payperview #SkySportsBoxOffice
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@SkyHelpTeam I’m not having trouble connecting my box to broadband, I’m having trouble connecting my google nest to the network.
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Alan Jones
(@alan_jones) reported
from
Queensferry, Wales
They also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Steven Tattum
(@modtl11) reported
from
Connah's Quay, Wales
@SkyHelpTeam we've just upgraded to Sky Q multi room. Do we get Sky Go Extra? It's currently not working on my PS4 saying I need to upgrade to it.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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Systematic Design
(@NickToye) reported
from
Padeswood, Wales
@markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@Waddy1 @SkyHelpTeam Well you can because I tried it this morning and it worked. So it’s all good. Random issues.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@SkyHelpTeam only issue I have now is that the connection seems to drop every few minutes. We had the fibre installed yesterday.
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Jade
(@HeyitsjadeJade) reported
from
Mold, Wales
@SkyHelpTeam ours and my neighbours phone lines aren’t working. We can’t get through to sky and no help.
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❤Bawbies💙
(@Bawbies1) reported
from
Mold, Wales
@TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@TrainsandVeg @SkySports Agree - Mitrovic’s antics didn’t help other than aid Dean’s poor interpretation
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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Keith McHugh
(@keithmchugh_) reported
from
Chester, England
@SkyHelpTeam the service has been nothing but shocking as of late, my internet once again is either intermittent or not working at all as it has been for weeks!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Kiely #WeCanBeZero #BeAZeroHero
(@BrianKiely2) reported
The referee’s performance in the first half was so poor in NZ. It really is amazing how a poor ref’s performance can determine the outcome of a match. Need far more interventions from TMO’s to improve the ref’s decision making so as to make the correct calls. #SkySports #NZLvIRE
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James Hardwell
(@JimmyHardwell28) reported
@SkyHelpTeam is there an issue in the BS21 area?
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Samantha
(@smnthlrn13) reported
@SkyHelpTeam this is terrible but I’m due to be charged for not returning my items back. I’ve just dropped them at the collect + store (and have my receipts!). Just wondering if you can hold the charge for a couple more days so I don’t have to pay it and then get it refunded. Ta!
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Dan Joseph
(@finkyjd) reported
@SkyHelpTeam 4 weeks ago you removed my access to UHD by mistake when you changed my package. Do I have to cancel my DD to get your attention? That’s a month of you not delivering on the contract. Open support ticket from the day it happened
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Jan McGregor ♿
(@AncientGleek) reported
@SkyHelpTeam my Direct Debit keeps being taken a day earlier each month which is causing me problems with my bank as I wasn't expecting it so didn't have the funds available. Why is this happening?
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John McGlashan
(@john959379) reported
@SkyHelpTeam The trouble is - it is intermittent. So it only happens once in a while. I’ll try it and see how it goes.
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Richard Deeming
(@RichardDeeming) reported
@SkyHelpTeam So there's a confirmed problem with content on Sky, which you can replicate, but you're not prepared to offer any kind of support? I assume you're not acquainted with the UK law of contract then?
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Abby Bennett
(@Teacher_Mrs_B) reported
@SkyUK why is it so hard to speak to a customer service advisor? It’s taken me an age to get through to someone to be told they could extend my VIP film voucher to then speak to someone else to say they can’t!
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Aba
(@Aba_LDN) reported
@SkyHelpTeam Hi, having issues with my sky box for the last week it blacks out, asks me to reset the box but it constantly cuts out. Rugby is on this morning and my husband is having a meltdown - help!!!
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Carl Jones
(@carlcymru) reported
@SkySports It's a red as the laws stand but compared to the earlier yellow it looks more like a rugby incident, how the other one wasnt red I don't know