Sky Outage Report in Ruabon, Wrexham, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Ruabon, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ruabon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Ruabon, Wrexham, Wales
The most recent Sky outage reports came from the following cities: Wrexham and Ruthin.
City | Problem Type | Report Time |
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Wi-fi | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ruabon, Wales
Latest outage, problems and issue reports in Ruabon and nearby locations:
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luke (@LGriffiths88) reported from Brymbo, Wales
@SkyHelpTeam 24+ hours now with out wifi due to mini outage in area. Can’t even test connection online. Restarted router several times.
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Harry (@harryt84) reported from Ruabon, Wales
@SkyHelpTeam Hi Liam, this still doesn't help me get to the point of actually registering. How do I register for online access please? Where on the website do I go to register for the first time please?
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Harry (@harryt84) reported from Ruabon, Wales
Hi @SkyHelpTeam finding it more difficult than it should be to register online. Everything is about signing in. I'm not able to until I've signed up. Any directional help to sign up.would be great. Thanks
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Andy Cooper (@CoopsLCFC) reported from Penyffordd, Wales
@SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back
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Glyn Chaplin (@chapperswxm) reported from Gresford, Wales
@CobbettsRealAle @SkySports @DorkingWDRS What! That's just rude! Come on Sky!
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Andy Cooper (@CoopsLCFC) reported from Penyffordd, Wales
@SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you
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Alun Roberts (AJAR) (@AlunInHope) reported from Hope, Wales
@SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there
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Dave Tarran (@DJTarranAFC) reported from Hope, Wales
anyone tech or internet smart? I've changed my router login, I've changed my Wifi password and I've also blocked the IP address of my lads xbox but he's still managing to connect it wirelessly through the night! how? #internet #tech #TechnoSupport @SkyHelpTeam
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Harry (@harryt84) reported from Ruabon, Wales
@SkyHelpTeam @Pagey_Jr Hi Nathan, I'm also a Glass customer and there seems to be alot of unavailable options through glass that your sales crew are not making customers aware of. There needs to be a complete overhaul of the Glass sales process.
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Alan Kay 🇬🇧🏴🇬🇧🏴 (@AlanKay2) reported from Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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Alan Kay (@AlanKay2) reported from Ffrith, Wales
It’s a massive blunder by @SkySports for charging people in times of austerity and uncertainty. Short term thinking rather than relying on customer loyalty. I will never pay £15 to watch a game on top of an already high monthly charge. #payperview #SkySportsBoxOffice
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Alun Roberts (AJAR) (@AlunInHope) reported from Hope, Wales
@TrainsandVeg @SkySports Agree - Mitrovic’s antics didn’t help other than aid Dean’s poor interpretation
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Dani (@dmolly85) reported from West Felton, England
@SkyHelpTeam Are there issues in my area as it seems on Facebook sky is down ?
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Dave Tarran (@DJTarranAFC) reported from Hope, Wales
@SkyHelpTeam I already pay you £60 a month, but you want me to pay more just to have parental controls!? parental controls should be included in ANY internet package that any ISP has, customers shouldn't have to pay extra to keep their kids safe on your provided internet service
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Martyn French (@MartynF93) reported from Penyffordd, Wales
@SkyHelpTeam Exclamation mark next to issues in area.... The other 2 are ticked.
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Martyn French (@MartynF93) reported from Penyffordd, Wales
@SkyHelpTeam everytime I turn on my pc which is ethernet connected, it struggles to find the network for a good 10 minutes.... Can you help
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Hannah Platt (@hannahlp93) reported from Wrexham, Wales
Just signed up to my fourth internet provider in 30days.... @SkyUK please don't fail me! 🙏
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tom jones (@grubberkick) reported from Wrexham, Wales
@John21181425 @Muzza_90 @SkySports We were piss poor the last 40 Would of liked Russell as 10 and Young Smith on bench farrell is at least a yellow waiting to happen and as for Biggar high ball and tackler that's all u get with him at this level. come Saturday no matter who plays we r lions
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Dani (@dmolly85) reported from West Felton, England
@SkyHelpTeam When I ran it earlier it says no issues. I don’t have a screen shot or my iPad log on again. Surly you can check using a postcode for issues. I have poor 4g where I am and no internet
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Systematic Design (@NickToye) reported from Padeswood, Wales
@markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Butler (@Anthony27836906) reported
@SkyHelpTeam I’m going to be in France from 12/9 through to the 25/9 and hope I won’t have the same roaming connectivity issues I experienced in Germany. Please can you advise what I should do prior to leaving to ensure I don’t experience any issues?
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tamara (@tamara12114857) reported
@kezzicat @SkyUK Yes ours is down intermittently too ! Our engineer on our guaranteed wifi contract can’t come out till 26!!!! Just another shambolic company we have to deal with
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Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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20Legend 🐝 (@20LegendSorare) reported
Bin the 3pm blackout for today, and get the Bundesliga on! @SkySports
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Angie Ball (@SanjieB) reported from Edinburgh, Scotland
@SkyHelpTeam I’ve been trying to find information on how I upgrade and get the double data deal as a current customer. Your website has nothing about this for current customers. I tried to call your CS but they guy instead of just answering me was trying to force me to sign up.
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Gary Faulkner (@garyfaulkner813) reported
@SkyHelpTeam I did last night and the reason it gave me for being no connection was because there was an outage in the area
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tamara (@tamara12114857) reported
@SkyUK please pass on my thanks to the sky technical (no) support lady who promised to call me back at 1pm !!!!! 👎 getting use to the ghosting now
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Nelly1984 (@84Nelly16) reported
@SkyHelpTeam The order is complete. There is very poor signal, there is only one room in the house with signal. Wished I had never upgraded now.
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sanaa nawaz (@NawazSanaa) reported
@IanBoaler @SkyHelpTeam Experiencing the same issue 🙃
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Sham 🇵🇱🇬🇧🇪🇺🏳️🌈 ***** *** (@sham790) reported
@SkyHelpTeam what a joke. no broadband since yday after thunderstorm. sky tells contact open reach, open reach tells contact service provider. how the actual **** am i supposed to work online from home?!