Sky

Sky Outage Report in West Felton, Shropshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in West Felton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in West Felton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in West Felton, Shropshire, England 12/05/2025 09:05

December 05: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near West Felton, England

Latest outage, problems and issue reports in West Felton and nearby locations:

  • danofthewibble Danofthewibble (@danofthewibble) reported from Shrewsbury, England

    @booqpr @SkyHelpTeam I had the same problem - connected but no throughput. Seems to be working again now but has been up and down all morning.

  • Shrewsburywolf Terry Barlow (@Shrewsburywolf) reported from Bayston Hill, England

    @DazHaleWM It’s 20.09 for the last 20 mins it’s just how bad United were. Pathetic again from @SkySportsPL @SkySports

  • cbetteley68 Claire Betteley (@cbetteley68) reported from Bangor is-y-Coed, Wales

    @SkyHelpTeam Good afternoon. As there is no football for the foreseeable, pointless us really paying for something we aren't getting. I need to cancel my Sports subscription but you won't let me via your app. Keeps giving me a phone number to call but you're too busy. 📞📱😳

  • Ev_Jay Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛 (@Ev_Jay) reported from Shrewsbury, England

    @SkyHelpTeam hey there I’m a Sky Q customer. Can I switch my contract from Sky Q to any Sky Glass contract without a need of a new contact? OR do I still have to get a new Sky Glass contract as well as still sticking to my current Sky Q box as well contact when runs out in 2023?

  • Andynod79 Andyn😷d (@Andynod79) reported from Shrewsbury, England

    @SkyUK so broadband has been awful all week... Couldn't watch the Liverpool game due to shocking signal... Now the red button access says technical issue! What is going on with sky?!

  • danofthewibble Danofthewibble (@danofthewibble) reported from Shrewsbury, England

    @Jodethetoad1 @SkyHelpTeam It’s down across Shrewsbury. Not just Sky. Mobile data is slow as a result.

  • suzyrowlands Suzy Rowlands (@suzyrowlands) reported from Shrewsbury, England

    @SkyHelpTeam That’s the first thing I did, I’ve been doing it every couple of hours for a few days now, and you are not allowing me to pause. I understand that you are busy, but don’t offer a service if you can’t see it through. I’m completely stuck!

  • AndrewBooth3 Andrew Booth (@AndrewBooth3) reported from Shrewsbury, England

    @SkyFootball @SkySports @michael14evans can't believe he saved this, worst keeper I've ever seen...

  • danofthewibble Danofthewibble (@danofthewibble) reported from Shrewsbury, England

    Phone @SkyHelpTeam to cancel Sky Cinema, as the website won’t let me. It gives me a number to call. I call the number. It reads out spiel about bad weather, long wait times and then says it will send me an SMS link to the website to sort my issue. The link is for broadband probs.

  • Ev_Jay Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛 (@Ev_Jay) reported from Bayston Hill, England

    @SkyHelpTeam hey there, when I switch from my Sky Q box to Sky Glass (which I’m still intrigued to get) will the times run on satellite signal still or will it still Sky Glass run like 30-45 seconds behind like it does on Sky Go apps?

  • Jodethetoad1 Jodie Kendrick (@Jodethetoad1) reported from Shrewsbury, England

    Hello @SkyUK I would like to cancel my landline but there are no contact details on your website. Can you please advise how I can make contact with you?

  • SteveOwen08 Steve Owen (@SteveOwen08) reported from Llansantffraid Glyn Ceiriog, Wales

    As usual Geoff Shreeves asking stupid bloody questions, just looking for sound bites 🙄 #SkySports @SkySportsPL #SOULEI

  • Ev_Jay Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛 (@Ev_Jay) reported from Bayston Hill, England

    @SkyHelpTeam hello there I’m a Sky Q customer. If I bought the Sky Glass TV outright (43 inch for £649) does it mean that my sky monthly bill will then just go up by £13 a month xtra? Does this start a new contract and if so how long for? Kind regards, Jason

  • cbetteley68 Claire Betteley (@cbetteley68) reported from Bangor is-y-Coed, Wales

    @SkyHelpTeam @SHingston I have these problems as well. Still no improvement and the various online tests all come back OK. Took me 10 hours to download a programme yesterday and my Netflix keeps buffering.

  • RobJones_11 Rob (@RobJones_11) reported from Shrewsbury, England

    @_jwynny @SkySports this is standard for Colchester aint even lying theyre the deadest fanbase I've ever seen. If anyone deserves the **** home atmosphere jokes its these *****

  • ali41091 Alice Humphreys (@ali41091) reported from Oswestry, England

    @SkyUK less than a month back with you... already had to make a complaint. 😬

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @SkyHelpTeam finding it more difficult than it should be to register online. Everything is about signing in. I'm not able to until I've signed up. Any directional help to sign up.would be great. Thanks

  • AndrewBooth3 Andrew Booth (@AndrewBooth3) reported from Shrewsbury, England

    @SkySportsPL @SkySports Deluded. Liverpool broke Wolves down twice this season, if United had been able to they might be 22 points clear as well..

  • Jodethetoad1 Jodie Kendrick (@Jodethetoad1) reported from Shrewsbury, England

    Broadband down in #Shrewsbury or just my house? @SkyHelpTeam

  • danofthewibble Danofthewibble (@danofthewibble) reported from Shrewsbury, England

    Three or four @skyhelpteam numbers, all doing the same thing. Crap.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • carlosmiras86 Carlos Miras (@carlosmiras86) reported

    @SkyHelpTeam After 20 min jumping loop problems with the machine, I managed to speak with Abdul, who booked an engineer. The test he did remotely detected a problem outside the property. The test I was doing at home did not detect it. I just hope the engineer comes promptly to fix it!

  • OooPooLooMooZoo Seonaid MacKay (@OooPooLooMooZoo) reported

    @SkyHelpTeam hi, where can I message or email today customer services with details of a problem with broadband speed? Don’t want a phone conversation, want it written down for accuracy. Thanks.

  • AndyPringle1 Andrew L P (@AndyPringle1) reported

    @SkyHelpTeam any chance of gettingManchester back up and running? I got a text at 10am to say it was down and still not working.

  • agitatedgoose Chris² (@agitatedgoose) reported

    @SkyHelpTeam It talks me through things to do and then it says connection is ok. I'm sat a metre from the mini box so surely signal should be full

  • LIVEINBLACKPOOL Peter Ian Mowbray 🙏🌈 (@LIVEINBLACKPOOL) reported

    @nickmhyde @SkyHelpTeam Get a Virgin line..problem solved

  • TheNo1Waffler Waffler 🥂 (@TheNo1Waffler) reported

    @SkyHelpTeam When will this issue be resolved for sky on Xbox?

  • Simonrob883 si (@Simonrob883) reported

    @MichaelBensonn @SkySports Some *** at 258 thought that would be a good new catchphrase “throwback fighter” Hearn and Joshua never used it before now say it every single interview

  • markfrommellor markfrommellor (@markfrommellor) reported

    @SkyHelpTeam broadband down since this morning, no updates, spent ages searching for phone number only to get a message saying “we’ll fix it when we fix it - now shove off !”

  • snoopy63432704 snoopy (@snoopy63432704) reported

    Seems @SkyUK are another bunch of con artists. Can through to upgrades instantly but cancellations is a 30+ min wait with constant reminders that you can view stuff online. I want to cancel, not view crap and go round in circles.

  • CJBee87 Chris Berry (@CJBee87) reported

    @SkyHelpTeam It’s says my speed is slow and is at 19mbps download. I have a 0.14 upload. Handset show check phone line