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Sky Outage Report in Shrewsbury, Shropshire, England

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The latest reports from users having issues in Shrewsbury come from postal codes SY1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shrewsbury, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shrewsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shrewsbury, Shropshire, England 02/25/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shrewsbury, Shropshire, England

The most recent Sky outage reports came from the following cities: Shrewsbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomShrewsbury Phone
United KingdomShrewsbury E-mail
United KingdomShrewsbury TV
United KingdomShrewsbury TV
United KingdomBroseley Wi-fi
United KingdomShrewsbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shrewsbury, England

Latest outage, problems and issue reports in Shrewsbury and nearby locations:

  • RosyButler8 Rosy Butler (@RosyButler8) reported from Wellington, England

    ALREADY PAY FOR EXTRA FOR SPORTS ON SKY. PISSED OF not paying £15 pounds more to watch villa pay. Very upset. Not happy. @SkySports thinking of just having Bt sports in future.😡🤬🤬🤬😡😡if this is how you treat your customers 😡

  • JoshGreen02 Josh Green (@JoshGreen02) reported from Waters Upton, England

    @SkyHelpTeam Hi, it’s still not working. Signal keeps coming and going but not working for long.

  • jackbsuuuuuun Jack Bailey (@jackbsuuuuuun) reported from Telford and Wrekin, England

    @SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍

  • w00kiee81 Mike Leftwich (@w00kiee81) reported from Childs Ercall, England

    @SkyHelpTeam status on sky broadband services please?? Looks like outage in TF9 & can’t find any information.

  • jackbsuuuuuun Jack Bailey (@jackbsuuuuuun) reported from Telford and Wrekin, England

    @SkyHelpTeam was absolutely at my wits end with the service I’ve been receiving. Spoke to big Scottish Brian as he describes himself on the cancellation team, and he’s the only reason I have considered staying with yourselves. New router new booster new contract, couldn’t help me

  • suzyrowlands Suzy Rowlands (@suzyrowlands) reported from Shrewsbury, England

    @SkyHelpTeam That’s the first thing I did, I’ve been doing it every couple of hours for a few days now, and you are not allowing me to pause. I understand that you are busy, but don’t offer a service if you can’t see it through. I’m completely stuck!

  • RobJones_11 Rob (@RobJones_11) reported from Shrewsbury, England

    @_jwynny @SkySports this is standard for Colchester aint even lying theyre the deadest fanbase I've ever seen. If anyone deserves the **** home atmosphere jokes its these *****

  • danofthewibble Danofthewibble (@danofthewibble) reported from Shrewsbury, England

    Phone @SkyHelpTeam to cancel Sky Cinema, as the website won’t let me. It gives me a number to call. I call the number. It reads out spiel about bad weather, long wait times and then says it will send me an SMS link to the website to sort my issue. The link is for broadband probs.

  • JoshGreen02 Josh Green (@JoshGreen02) reported from Waters Upton, England

    @nathan_leah95 @SkyUK Hahaa nope not working still

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Telford and Wrekin, England

    @adamweston I may have to cancel @SkySports if they keep showing Utd

  • JoshGreen02 Josh Green (@JoshGreen02) reported from Waters Upton, England

    @MrLThomas @SkyUK Haha still not working mate tried everything

  • danofthewibble Danofthewibble (@danofthewibble) reported from Shrewsbury, England

    Three or four @skyhelpteam numbers, all doing the same thing. Crap.

  • realjonoharry jonathan edwards (@realjonoharry) reported from Shawbury, England

    @alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days

  • Jodethetoad1 Jodie Kendrick (@Jodethetoad1) reported from Shrewsbury, England

    Broadband down in #Shrewsbury or just my house? @SkyHelpTeam

  • danofthewibble Danofthewibble (@danofthewibble) reported from Shrewsbury, England

    @booqpr @SkyHelpTeam I had the same problem - connected but no throughput. Seems to be working again now but has been up and down all morning.

  • danofthewibble Danofthewibble (@danofthewibble) reported from Shrewsbury, England

    @Jodethetoad1 @SkyHelpTeam It’s down across Shrewsbury. Not just Sky. Mobile data is slow as a result.

  • Terrib1403 Terri Bethell (@Terrib1403) reported from Wellington, England

    @SkyHelpTeam is there any issues with broadband in Wellington, Telford? Mine is off & it won’t allow me to even run tests via the website or app to see what’s the issue.

  • Pitchy74 Steve Pitchford (@Pitchy74) reported from Wellington, England

    @SkySports shocking decision to charge almost £15 to watch extra games on top of the subscription that is already paid. Sort yourselves out!!! Not interested in customer satisfaction then? #robbery #shocking

  • AndyGre50634362 Andy Green (@AndyGre50634362) reported from Telford and Wrekin, England

    @SkyHelpTeam you will@not talk to me because I am not at risk when we want to shut down I had WiFi coverage issues and ended buying my own sky booster and need credit to account

  • JoshGreen02 Josh Green (@JoshGreen02) reported from Waters Upton, England

    @shrewstaz @SkyUK Yeah I’ve tried that aswell still not working! So annoying

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DrHeatherKazara Dr Heather Kazara (@DrHeatherKazara) reported

    @SkyHelpTeam Considering we had a similar problem about a month ago (22/3), this is not acceptable. We work from home and cannot just do without the internet while doing our jobs. We want to know whether there is a problem in this area, or if you were doing maintainance?

  • fergus_maximus Fergus Maximus (@fergus_maximus) reported

    @SkyHelpTeam I've just tried to log in and it says my account has been temporarily locked. I have no idea why, it hadn't even asked for my password. I would like someone to call me to fix this issue.

  • Shreya_Elle Shreya Elizabeth (@Shreya_Elle) reported

    @SkySports This sucks. Get well soon, Tino 💙

  • belter321123 joe lloyd (@belter321123) reported

    @SkyHelpTeam hi guys. No Internet light on my hub. I believe a neighbour is also affected the same way. Can you help?

  • phillipsprop Craig Phillips (@phillipsprop) reported

    @SkySports why o why do you have to sit through 30 sec adverts to watch a 30 sec clip, and then another 30 sec advert that you can’t shut down on mobile? 100% of users shut the app in the second advert. When user experience is rated lower than revenue it’s a shame.

  • JoaoPedro1888 João Pedro Neves Filipe 🍀🇵🇹 (@JoaoPedro1888) reported

    @ScottishFA Surely @SkySports realise that by now bidding / winning this then a **** tonne of people will cancel Sky Sports or the whole thing? O know I will be .... Not paying £25 a month for sky sports just to watch 4 Glasgow Derby's a year when I can go to the pub for them 👋👋👋

  • DB_112323 Dave Jones (@DB_112323) reported

    @SkyHelpTeam I asked a simple question, what is the point of this support

  • snazzyazzy Azmina (@snazzyazzy) reported

    @SkyUK you delayed my broadband service for weeks, messed up my order repeatedly, so I cancelled and went with another provider but yet my itder has not been cancelled. I don’t have another 45 minutes to waste on hold - please sort this now and sort out your customer service.

  • MattW1lkes Matt Wilkes (@MattW1lkes) reported

    Does anyone have a fix for @HiveHomeUK not connecting to @SkyHelpTeam broadband please? Seems I’m not the only one and I have to wait 72 hours for someone to call me from @HiveHelper. Have tried all of the troubleshooting and nothing works.

  • fergus_maximus Fergus Maximus (@fergus_maximus) reported

    @SkyHelpTeam my broadband is horrendously slow and is impacting on my homeworking. I opted to pay more for quicker broadband. Now I'm being expected to pay £6 for a phonecall to get you to fix it the problem. It's ridiculous.