Sky Outage Report in Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Telford and Wrekin, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Telford and Wrekin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Telford and Wrekin, England
The most recent Sky outage reports came from the following cities: Shrewsbury and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
||
| Shrewsbury |
TV | |
| Telford |
TV | |
| Telford |
TV | |
| Shrewsbury |
TV | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Telford and Wrekin, England
Latest outage, problems and issue reports in Telford and Wrekin and nearby locations:
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Danofthewibble
(@danofthewibble) reported
from
Shrewsbury, England
@booqpr @SkyHelpTeam I had the same problem - connected but no throughput. Seems to be working again now but has been up and down all morning.
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Jack Bailey
(@jackbsuuuuuun) reported
from
Madeley, England
@SkyHelpTeam hi can someone help I’m having a new installation tomorrow but I can’t connect my router as the socket is different in my new home? Is this something the engineer can fix on the day?
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hey there, when I switch from my Sky Q box to Sky Glass (which I’m still intrigued to get) will the times run on satellite signal still or will it still Sky Glass run like 30-45 seconds behind like it does on Sky Go apps?
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Ian Halstead
(@TheIanHalstead) reported
from
Albrighton, England
@AlexJamesSport Disappointing to see @SkySports claim (no byline) that the under-soil 👀 heating *struggled to cope* when it was clear - visually and logically - that the issue was the speed at which the snow was landing on the pitch and stadium, and nothing to do with sub-surface temperatures.
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Terry Barlow
(@Shrewsburywolf) reported
from
Bayston Hill, England
@DazHaleWM It’s 20.09 for the last 20 mins it’s just how bad United were. Pathetic again from @SkySportsPL @SkySports
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Jodie Kendrick
(@Jodethetoad1) reported
from
Shrewsbury, England
Hello @SkyUK I would like to cancel my landline but there are no contact details on your website. Can you please advise how I can make contact with you?
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@SkyHelpTeam It’s back now but had issues of constant drop out .
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David Casey
(@casey_david) reported
from
Telford and Wrekin, England
@SkyHelpTeam my sky q is saying there is no signal. Was working earlier and just wanted to see if there was any problems in my area. Postcode TF4
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Nathan Anglesea
(@AngleseaNathan) reported
from
Wellington, England
@SkyHelpTeam @snebbeg Can't downgrade online though, have to phone and be on hold for ages, crap service
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
@SkyHelpTeam I've been 9ver this with your team like a million times over the past few months. All I have on my network is my 2 computers and the SkyTV box. IF it's a device issue then the internet would work on the other devices still right? Which it doesn't, not cabled nor through WiFi
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Are there problems in TF3? I keep being told to check my connections.
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Sean Rushworth
(@SeanRushworth) reported
from
Telford and Wrekin, England
@KingdomMaxLTE @tweetSP0RT @SkySports Remember when liverpool fans killed 35 juve fans wheres your blood boards? Oh yeh how did i forget, never your fault is it 😬
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Hi, thanks for replying. Confusingly there are reports of Sky TV being down in our area-our TV is fine, but not broadband
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Jim
(@Piston_n_Broke) reported
from
Oakengates, England
@SkyHelpTeam Just received a 0208 call talking about broadband problems and requesting team viewer access to interrogate the router, are you aware of this scam.
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hello there I’m a Sky Q customer. If I bought the Sky Glass TV outright (43 inch for £649) does it mean that my sky monthly bill will then just go up by £13 a month xtra? Does this start a new contract and if so how long for? Kind regards, Jason
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Shrewsbury, England
@SkyHelpTeam hey there I’m a Sky Q customer. Can I switch my contract from Sky Q to any Sky Glass contract without a need of a new contact? OR do I still have to get a new Sky Glass contract as well as still sticking to my current Sky Q box as well contact when runs out in 2023?
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Andyn😷d
(@Andynod79) reported
from
Shrewsbury, England
@SkyUK so broadband has been awful all week... Couldn't watch the Liverpool game due to shocking signal... Now the red button access says technical issue! What is going on with sky?!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Graham
(@grahamt85) reported
@Fi_Me1 @nickalexander85 @SkyHelpTeam Yes, I am working from home and was in the middle of a meeting when it cut out🙄. So frustrating
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Nick Alexander
(@nickalexander85) reported
from
Old Stratford, England
@SkyHelpTeam Great customer service……you guys clocking off when you have thousands of people without your services working…how you’ve stayed in business this long is beyond me…..
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G 🇮🇲
(@Gerry_C1977) reported
@Petehyde83 @rebekkarnold @SkySports Wow, that’s an awful lot of assumptions there Pete. Take care
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Malcolm Howard
(@malc2506) reported
Anytime time frame for the Wolverton - Milton Keynes outage issue? @SkyHelpTeam
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GillMeg💙
(@Gillmeg) reported
@SkyHelpTeam hi. We returned our old sky box for £20 credit. I can track it and it is with you but can’t see the credit yet. Can you help?
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josh edmunds
(@joshedmunds14) reported
@SkyHelpTeam Been down since last night for me and my family it’s a joke should notice this problem before hand because people have had to lose a days wage because of it compensation or just a should of your shoulders
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Janet
(@janetrowe75) reported
@SkyHelpTeam Don’t you worry - they’ll be back tomorrow morning to help…. I’ll keep my fingers crossed that you all have enough data and or phone signal to keep you going until then (I know I don’t).
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Elly Wharton
(@EllyWharton4) reported
@SkyHelpTeam Do I need to report that my Internet is down? Just in case it goes over 2 days? Can't find anywhere online saying how to do so, only that to be eligible for the compensation you need to report faults... its a known fault so not sure
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Elly Wharton
(@EllyWharton4) reported
@nickalexander85 @SkyHelpTeam Looks like it's automatic after 2 full days out... £8 a day after that. Not really sure what ima do about work though... and god help Sky if my 2yo doesn't get his Hey Duggee at the weekend #FirstWorldProblems
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mark gorman
(@markgor21465597) reported
@TalSunday @SkySports People never got to there kids sports days and this nugget is allowing 60 thousand people in then 80 for Thursdays game he’s a ****** clown