Sky Outage Report in Higher heath, Shropshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Higher heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Higher heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Higher heath, Shropshire, England
The most recent Sky outage reports came from the following cities: Ellesmere and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere |
Total Blackout | |
| Whitchurch |
TV | |
| Whitchurch |
TV | |
| Whitchurch |
TV | |
| Whitchurch |
Total Blackout | |
| Whitchurch |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Higher heath, England
Latest outage, problems and issue reports in Higher heath and nearby locations:
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Is there an outage in Telford TF3? . Our broadband keeps going down.
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Sally Huntington
(@ArtySally) reported
from
Nantwich, England
@SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
@SkyHelpTeam I've been 9ver this with your team like a million times over the past few months. All I have on my network is my 2 computers and the SkyTV box. IF it's a device issue then the internet would work on the other devices still right? Which it doesn't, not cabled nor through WiFi
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....
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chris harthern
(@chrisharthern) reported
from
Nantwich, England
@SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service
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Sean Rushworth
(@SeanRushworth) reported
from
Telford and Wrekin, England
@KingdomMaxLTE @tweetSP0RT @SkySports Remember when liverpool fans killed 35 juve fans wheres your blood boards? Oh yeh how did i forget, never your fault is it 😬
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Hi, thanks for replying. Confusingly there are reports of Sky TV being down in our area-our TV is fine, but not broadband
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Are there problems in TF3? I keep being told to check my connections.
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Joe Mitton
(@Joe94_) reported
from
Nantwich, England
@SkyHelpTeam Internet is not working, CW5 area
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.
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Tom Williams
(@tomjwilliamsea) reported
from
Nantwich, England
@SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky
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David Casey
(@casey_david) reported
from
Telford and Wrekin, England
@SkyHelpTeam my sky q is saying there is no signal. Was working earlier and just wanted to see if there was any problems in my area. Postcode TF4
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@bestcanton7 @SkySports @GaryLineker You either are offside are you are not, I don't see the issues here, how are you willing or wanting to see this law in particular alter?
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam was absolutely at my wits end with the service I’ve been receiving. Spoke to big Scottish Brian as he describes himself on the cancellation team, and he’s the only reason I have considered staying with yourselves. New router new booster new contract, couldn’t help me
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Hello Noto
(@Hello_Noto07) reported
from
Telford and Wrekin, England
@adamweston I may have to cancel @SkySports if they keep showing Utd
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Mike Leftwich
(@w00kiee81) reported
from
Childs Ercall, England
@SkyHelpTeam status on sky broadband services please?? Looks like outage in TF9 & can’t find any information.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@Shinobi_Neil) reported
@SkyHelpTeam Have there been other reported issues or an update rolled out? I spent an hour trying to reboot my boxes last night and had to opt for a full reset. For £100 a month this is pretty poor
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Gargle
(@gargle76) reported
@SkyUK The entire process has been an issue, and I am on the verge of cancelling the installation and going elsewhere
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__abigailrhodescoles
(@__abbierhodes) reported
@SkyHelpTeam my data hasn’t been working properly for the past 48hrs, apps aren’t loading, messages aren’t sending while on data. Ive got 10gb on my sim, plus over 100gb in my Piggybank so that’s not the issue
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Naomi Milward
(@naomimilward41) reported
@SkyHelpTeam #Complaint ongoing #Sky are a disgrace. Rang team to no avail, v.poor service. Sky lied in latest email response-nothing was offered. You denied a total lack of service when half of the country couldn't access Sky TV due to your tech fault. You suggest an insulting £2.56 credit?!
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Gargle
(@gargle76) reported
@SkyUK I gave your complaints department all the info on your online form which was a waste of time, what is the point of doing it here. One of the many issues is with Openreach, who I can't contact directly, and I pointed this out, so you came back and told me to contact openreach.
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John craig Sinclair
(@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
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John craig Sinclair
(@JohncraigSincl2) reported
once again @NOW broadband online customer services staff are lazy and ignorant and so are @SkyUK online customer services staff, both definitely deserves to be thoroughly investigated
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Gingertabs Trading
(@GingertabsT) reported
@YesCymru6612 @SkySports He didn't though did he because the sport was split. He played Fordham once and Barney but he would have never have won all those titles with every player actually playing..
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Jamie Cooper
(@Jamiecooper1987) reported
@SkyHelpTeam any idea why I can't update apps on my android device and also youtube loads video extremely slow when in the wifi but all other apps that play videos are perfectly fine!router is fine and have done all checks and I see this happened a while ago in York apparently!
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Emily M
(@moonie8404) reported
@SkyHelpTeam No it shows no known faults in the area, however my whole street is down. I can search by Sky Talk number on that link because I don't have a phone number with you (as far as I'm aware!)