Sky Outage Report in Higher heath, Shropshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Higher heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Higher heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 27: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Higher heath, England
Latest outage, problems and issue reports in Higher heath and nearby locations:
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Claire Betteley
(@cbetteley68) reported
from
Bangor is-y-Coed, Wales
@SkyHelpTeam @SHingston I have these problems as well. Still no improvement and the various online tests all come back OK. Took me 10 hours to download a programme yesterday and my Netflix keeps buffering.
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Jon Banks
(@JON_BANKSY) reported
from
Telford and Wrekin, England
I’m just watching @SkySports Championship season review 2017/18 and it’s 20 games through the season and not one mention and zero footage of @MillwallFC and we just missed out on the playoffs after promotion from League One. That’s poor @SkySports 🤢@tv_lions
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Andy Green
(@AndyGre50634362) reported
from
Telford and Wrekin, England
@SkyHelpTeam you will@not talk to me because I am not at risk when we want to shut down I had WiFi coverage issues and ended buying my own sky booster and need credit to account
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Claire Betteley
(@cbetteley68) reported
from
Bangor is-y-Coed, Wales
@SkyHelpTeam Good afternoon. As there is no football for the foreseeable, pointless us really paying for something we aren't getting. I need to cancel my Sports subscription but you won't let me via your app. Keeps giving me a phone number to call but you're too busy. 📞📱😳
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Josh Green
(@JoshGreen02) reported
from
Waters Upton, England
@nathan_leah95 @SkyUK Hahaa nope not working still
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Hello Noto
(@Hello_Noto07) reported
from
Telford and Wrekin, England
@adamweston I may have to cancel @SkySports if they keep showing Utd
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@LyonsGMark @Vatsaltiwari23 @leeryxn @NathanM11572620 @MarioMarta7 @UtdKieran @rcklfc33 @SkySports How some people can put down our manager, and claim to still be a supporter is bonkers.
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@SkySports We are miles better than them, I have no problems saying that.
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David Evans
(@daue08) reported
from
Wrenbury, England
@SkySportsPL @SkySports Two professional referees got a simple handball wrong. What on earth are feeding these idiots. Even VAR has the luxury of a still and the blind idiot still makes the wrong call. It’s not VAR it’s idiot using it. What on earth are they watching.
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam was absolutely at my wits end with the service I’ve been receiving. Spoke to big Scottish Brian as he describes himself on the cancellation team, and he’s the only reason I have considered staying with yourselves. New router new booster new contract, couldn’t help me
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Josh Green
(@JoshGreen02) reported
from
Waters Upton, England
@MrLThomas @SkyUK Haha still not working mate tried everything
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Mike Leftwich
(@w00kiee81) reported
from
Childs Ercall, England
@SkyHelpTeam status on sky broadband services please?? Looks like outage in TF9 & can’t find any information.
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Josh Green
(@JoshGreen02) reported
from
Waters Upton, England
@SkyHelpTeam Hi, it’s still not working. Signal keeps coming and going but not working for long.
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Josh Green
(@JoshGreen02) reported
from
Waters Upton, England
@shrewstaz @SkyUK Yeah I’ve tried that aswell still not working! So annoying
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍
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Lisa Lander
(@LisaLander15) reported
from
Tibberton, England
@SimonLander @bt_uk @SkyHelpTeam They best hope I don’t get hold of them.. bad mood, couldn’t get on to training app.. #nowifi no training equals one very raging menopausal woman.! @bt_uk sucks.!!!
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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James Trigg
(@j17trigg) reported
from
Ellesmere Rural, England
This is without a doubt the WORST #MUNARS game I have ever had the displeasure to watch. No quality at all 💤 #MediocreMidTableMonday #BPL #MNF #SkySports
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@bestcanton7 @SkySports @GaryLineker You either are offside are you are not, I don't see the issues here, how are you willing or wanting to see this law in particular alter?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Hiten Mistry
(@hitenmistry) reported
@SkyUK i have been trying cancel my contract for over a week, first the call wait times are really long, or i get cut off by your system. Now its the weekend, you are not accepting calls. A sky customer for 23 years and this is how you treat people. #CustomerService
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Jordan J MacGeever
(@j_macgeever) reported
@bioglog @REDNILE7 @SkySports You’re an idiot
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Idibid
(@Idibid25) reported
@SkySports A nobody talking about LeBron....King James shouldn't even bother responding to this idiot.
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Hiten Mistry
(@hitenmistry) reported
@SkyUK i have been trying cancel my contract for over a week, first the call wait times are really long, or i get off by your system and now you have at the weekend you are not accepting calls. A sky customer for 23 years and this is how you treat people. #CustomerService
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Daniel Pedrini
(@d_pedrini) reported
@nidriks1 @SkySports @btsportfootball I've personally never had a problem with Now TV. If you're watching through the Now TV app on your TV, I would try and hard wire your internet to it via ethernet
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keith bryant
(@mrjustthatgood) reported
@SkySports This dude looks like he rides the slow bus
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Tash Hatcher
(@hatchlingmakes) reported
@SkyHelpTeam Thank you. Will take a look. Understand there’s not much you can do but it’s beyond frustrating as it’s clear the Openreach engineer at the telephone pole outside my house yesterday caused this whole issue.
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david
(@david42762383) reported
@SkyHelpTeam But why can’t I just ring a phone number & speak to someone instead of tweeting The phones aren’t down
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Ellie
(@miss_ellie_may) reported
@SkyHelpTeam @tom_ecfc Hi Tom, broadband team is 0333 759 1839. That number hasn’t changed since January...I know because I’ve spent over 7 hours on the phone trying to sort my issue. They may not be the right team for you but should be able to put you through - save dealing with the Twitter riddles
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Cloe Phare
(@phare_cloe) reported
@SkyHelpTeam is your mobile section on your website down? I’ve been trying to get on it all day and keeps saying there is technical problems? #ineedanewphone!