Sky

Sky Outage Report in Higher heath, Shropshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Higher heath, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Higher heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Higher heath, Shropshire, England 10/27/2025 08:40

October 27: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Higher heath, England

Latest outage, problems and issue reports in Higher heath and nearby locations:

  • cbetteley68 Claire Betteley (@cbetteley68) reported from Bangor is-y-Coed, Wales

    @SkyHelpTeam @SHingston I have these problems as well. Still no improvement and the various online tests all come back OK. Took me 10 hours to download a programme yesterday and my Netflix keeps buffering.

  • JON_BANKSY Jon Banks (@JON_BANKSY) reported from Telford and Wrekin, England

    I’m just watching @SkySports Championship season review 2017/18 and it’s 20 games through the season and not one mention and zero footage of @MillwallFC and we just missed out on the playoffs after promotion from League One. That’s poor @SkySports 🤢@tv_lions

  • AndyGre50634362 Andy Green (@AndyGre50634362) reported from Telford and Wrekin, England

    @SkyHelpTeam you will@not talk to me because I am not at risk when we want to shut down I had WiFi coverage issues and ended buying my own sky booster and need credit to account

  • cbetteley68 Claire Betteley (@cbetteley68) reported from Bangor is-y-Coed, Wales

    @SkyHelpTeam Good afternoon. As there is no football for the foreseeable, pointless us really paying for something we aren't getting. I need to cancel my Sports subscription but you won't let me via your app. Keeps giving me a phone number to call but you're too busy. 📞📱😳

  • JoshGreen02 Josh Green (@JoshGreen02) reported from Waters Upton, England

    @nathan_leah95 @SkyUK Hahaa nope not working still

  • Hello_Noto07 Hello Noto (@Hello_Noto07) reported from Telford and Wrekin, England

    @adamweston I may have to cancel @SkySports if they keep showing Utd

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @LyonsGMark @Vatsaltiwari23 @leeryxn @NathanM11572620 @MarioMarta7 @UtdKieran @rcklfc33 @SkySports How some people can put down our manager, and claim to still be a supporter is bonkers.

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @SkySports We are miles better than them, I have no problems saying that.

  • daue08 David Evans (@daue08) reported from Wrenbury, England

    @SkySportsPL @SkySports Two professional referees got a simple handball wrong. What on earth are feeding these idiots. Even VAR has the luxury of a still and the blind idiot still makes the wrong call. It’s not VAR it’s idiot using it. What on earth are they watching.

  • jackbsuuuuuun Jack Bailey (@jackbsuuuuuun) reported from Telford and Wrekin, England

    @SkyHelpTeam was absolutely at my wits end with the service I’ve been receiving. Spoke to big Scottish Brian as he describes himself on the cancellation team, and he’s the only reason I have considered staying with yourselves. New router new booster new contract, couldn’t help me

  • JoshGreen02 Josh Green (@JoshGreen02) reported from Waters Upton, England

    @MrLThomas @SkyUK Haha still not working mate tried everything

  • w00kiee81 Mike Leftwich (@w00kiee81) reported from Childs Ercall, England

    @SkyHelpTeam status on sky broadband services please?? Looks like outage in TF9 & can’t find any information.

  • JoshGreen02 Josh Green (@JoshGreen02) reported from Waters Upton, England

    @SkyHelpTeam Hi, it’s still not working. Signal keeps coming and going but not working for long.

  • leewatson04 Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • JoshGreen02 Josh Green (@JoshGreen02) reported from Waters Upton, England

    @shrewstaz @SkyUK Yeah I’ve tried that aswell still not working! So annoying

  • jackbsuuuuuun Jack Bailey (@jackbsuuuuuun) reported from Telford and Wrekin, England

    @SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍

  • LisaLander15 Lisa Lander (@LisaLander15) reported from Tibberton, England

    @SimonLander @bt_uk @SkyHelpTeam They best hope I don’t get hold of them.. bad mood, couldn’t get on to training app.. #nowifi no training equals one very raging menopausal woman.! @bt_uk sucks.!!!

  • jjpjohn J Prescott (@jjpjohn) reported from Higher heath, England

    @virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service

  • j17trigg James Trigg (@j17trigg) reported from Ellesmere Rural, England

    This is without a doubt the WORST #MUNARS game I have ever had the displeasure to watch. No quality at all 💤 #MediocreMidTableMonday #BPL #MNF #SkySports

  • BoxyBate Adam Bateman (@BoxyBate) reported from Nantwich, England

    @bestcanton7 @SkySports @GaryLineker You either are offside are you are not, I don't see the issues here, how are you willing or wanting to see this law in particular alter?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hitenmistry Hiten Mistry (@hitenmistry) reported

    @SkyUK i have been trying cancel my contract for over a week, first the call wait times are really long, or i get cut off by your system. Now its the weekend, you are not accepting calls. A sky customer for 23 years and this is how you treat people. #CustomerService

  • j_macgeever Jordan J MacGeever (@j_macgeever) reported

    @bioglog @REDNILE7 @SkySports You’re an idiot

  • Idibid25 Idibid (@Idibid25) reported

    @SkySports A nobody talking about LeBron....King James shouldn't even bother responding to this idiot.

  • hitenmistry Hiten Mistry (@hitenmistry) reported

    @SkyUK i have been trying cancel my contract for over a week, first the call wait times are really long, or i get off by your system and now you have at the weekend you are not accepting calls. A sky customer for 23 years and this is how you treat people. #CustomerService

  • d_pedrini Daniel Pedrini (@d_pedrini) reported

    @nidriks1 @SkySports @btsportfootball I've personally never had a problem with Now TV. If you're watching through the Now TV app on your TV, I would try and hard wire your internet to it via ethernet

  • mrjustthatgood keith bryant (@mrjustthatgood) reported

    @SkySports This dude looks like he rides the slow bus

  • hatchlingmakes Tash Hatcher (@hatchlingmakes) reported

    @SkyHelpTeam Thank you. Will take a look. Understand there’s not much you can do but it’s beyond frustrating as it’s clear the Openreach engineer at the telephone pole outside my house yesterday caused this whole issue.

  • david42762383 david (@david42762383) reported

    @SkyHelpTeam But why can’t I just ring a phone number & speak to someone instead of tweeting The phones aren’t down

  • miss_ellie_may Ellie (@miss_ellie_may) reported

    @SkyHelpTeam @tom_ecfc Hi Tom, broadband team is 0333 759 1839. That number hasn’t changed since January...I know because I’ve spent over 7 hours on the phone trying to sort my issue. They may not be the right team for you but should be able to put you through - save dealing with the Twitter riddles

  • phare_cloe Cloe Phare (@phare_cloe) reported

    @SkyHelpTeam is your mobile section on your website down? I’ve been trying to get on it all day and keeps saying there is technical problems? #ineedanewphone!