Sky Outage Report in Newport, Telford and Wrekin, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Newport, Telford and Wrekin, England
The most recent Sky outage reports came from the following cities: Stafford, Telford and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stafford |
Internet | |
| Stafford |
Internet | |
| Stafford |
TV | |
| Stafford |
Wi-fi | |
| Stafford |
TV | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@SkyHelpTeam It’s back now but had issues of constant drop out .
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Nathan Anglesea
(@AngleseaNathan) reported
from
Wellington, England
@SkyHelpTeam @snebbeg Can't downgrade online though, have to phone and be on hold for ages, crap service
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Rosy Butler
(@RosyButler8) reported
from
Wellington, England
ALREADY PAY FOR EXTRA FOR SPORTS ON SKY. PISSED OF not paying £15 pounds more to watch villa pay. Very upset. Not happy. @SkySports thinking of just having Bt sports in future.😡🤬🤬🤬😡😡if this is how you treat your customers 😡
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam was absolutely at my wits end with the service I’ve been receiving. Spoke to big Scottish Brian as he describes himself on the cancellation team, and he’s the only reason I have considered staying with yourselves. New router new booster new contract, couldn’t help me
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MandyMWords
(@MandyFlyMe71) reported
from
Stafford, England
@SkyHelpTeam hi there - been without broadband/internet all afternoon - any idea when the issue will be resolved please? In Stafford. They are sending automated text when it is back up - but any time estimate?
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Jack Bailey
(@jackbsuuuuuun) reported
from
Madeley, England
@SkyHelpTeam hi can someone help I’m having a new installation tomorrow but I can’t connect my router as the socket is different in my new home? Is this something the engineer can fix on the day?
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Ian Halstead
(@TheIanHalstead) reported
from
Albrighton, England
@sjdhatters @SkyHelpTeam Did mine via my Sky account. Had refused at £100. When I saw (Xmas Eve I think) that it was now down to £25, seemed too small an amount about which to quibble.
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CR #GTTO
(@CraigST6) reported
from
Stafford, England
@virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.
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Hello Noto
(@Hello_Noto07) reported
from
Telford and Wrekin, England
@adamweston I may have to cancel @SkySports if they keep showing Utd
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Mark Harris
(@harrymarka) reported
from
Stone, England
@SkyUK @discoveryplus great channel and content. Loving the service. However, how many times do I need to log in and activate. Doesn’t seem worth the hassle. #lovingit #slightlyunderwhelming
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Claire 🏴🇪🇺🛸
(@claireahall) reported
from
Oakengates, England
Hey @SkyHelpTeam is there an issue in Telford? My wifi is not working. Thx
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Nick Morris 🏴
(@subwayarmy39) reported
from
Madeley, England
**** the @SkySportsPL and **** VAR!!! No fans, **** VAR decisions and now pay per view football!! 2020 the year football died 😔 #SkySports #FuckVAR #FuckPayPerVeiw
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David Casey
(@casey_david) reported
from
Telford and Wrekin, England
@SkyHelpTeam my sky q is saying there is no signal. Was working earlier and just wanted to see if there was any problems in my area. Postcode TF4
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Mathew
(@mbally91) reported
from
Stafford, England
@virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?
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Julie Cooper 💙
(@julescooper1) reported
from
Stafford, England
@SkyHelpTeam my internet has not been working for the last few hours. Staffordshire. Is this also an area known to have a problem today? I haven’t seen it referenced in your updates.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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V
(@Realitysx) reported
@SkyHelpTeam What I don’t understand is how you can do it then take offers away and charge more for the very same package? With an extra year of continuous service?
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V
(@Realitysx) reported
@SkyHelpTeam They just said deals were coming to an end & the best they could do was £102 per month! In the 16 years I’ve been with sky I have never been quoted that!
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Gary Telling
(@garytelling) reported
@SkyHelpTeam @SkyUK For the last week or so both of my Sky Q mini boxes keep freezing. It is happening more and more often, why? My bill is going up but the service is deteriorating.
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Conor Sibley
(@Sibliaa) reported
@SkyHelpTeam your internet is ******* ****!!!
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brad
(@bradderz14) reported
@SkySports If they need training on how to communicate or explain their decisions maybe they are not fit to be a referee in the first place? You either know your **** or you don’t. Unfortunately half these reffing games nowadays don’t, so they don’t wanna be mic’ed up and be exposed further
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Crypto_crazy
(@GunnerXI) reported
@SkyHelpTeam Getting the automated test you have just confirms the problem doesn't solve it. I've just spoke to a sky engineer who's confirmed and booked an open reach engineer. You got to start giving people realistic meaningful responses other than copy n paste.
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Michael Harkin
(@Michael93139770) reported
@Realitysx @SkyUK No new customer gets £50 reduction
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Ray J
(@RPAJones82) reported
@SkyHelpTeam Only question I can ask is 'can I have a new router please?' but I already know the answer because apparently a hub shortage is the customers problem even when an engineer advises on his notes that one is needed.
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Ray J
(@RPAJones82) reported
@SkyHelpTeam absolutely shocking support, BB speed is below 5Mbps and as low as 0.3Mbps, engineer has fitted new line & socket, it's not helped so he said a new router is definitely needed. Now I've just been told I have to wait 10 days before you will even consider sending one.
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Rachael Clamp
(@Rachael_Clamp) reported
@SkyHelpTeam can you offer any info on #broadband outage in HP3?