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Sky outages and service status in Newport, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Newport, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 13, 8:22 PM GMT+1.
  • 29% Internet (29%)
  • 29% Wi-fi (29%)
  • 29% TV (29%)
  • 14% Phone (14%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Newport, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, England

The most recent Sky outage reports came from the following cities: Telford, Stone, Stafford, and Broseley.

CityProblem TypeReport Time
Telford Phone 20 hours ago
Stone Wi-fi 21 hours ago
Stone Internet 21 hours ago
Telford TV 9 days ago
Telford TV 10 days ago

Nearby cities with recent reports

Stone

2 recent signals

21 hours ago
Telford

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newport, England

Latest outage, problems and issue reports in Newport and nearby locations:

  • TheIanHalstead
    Ian Halstead (@TheIanHalstead) reported from Albrighton, England

    @AlexJamesSport Disappointing to see @SkySports claim (no byline) that the under-soil 👀 heating *struggled to cope* when it was clear - visually and logically - that the issue was the speed at which the snow was landing on the pitch and stadium, and nothing to do with sub-surface temperatures.

  • jjpjohn
    J Prescott (@jjpjohn) reported from Higher heath, England

    @virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service

  • BaggieBoy72
    John Mason (@BaggieBoy72) reported from St. Georges and Priorslee, England

    @SkyHelpTeam @bytheres @f1broadcasting @SkySportsF1 @tedkravitz About time too! The last 2 races I’ve just switched off and watched something else! I always look forward to the debrief and little snips of information from across the paddock not just the top 3 teams! @SkySportsF1 fix the hole@in your schedule or lose viewers!

  • ruthpalk
    Ruth (@ruthpalk) reported from St. Georges and Priorslee, England

    @SkyHelpTeam no signal on most channels due to the rain and recordings interupted or failed. Hope this does no go on all week!

  • TheIanHalstead
    Ian Halstead (@TheIanHalstead) reported from Albrighton, England

    @sjdhatters @SkyHelpTeam Did mine via my Sky account. Had refused at £100. When I saw (Xmas Eve I think) that it was now down to £25, seemed too small an amount about which to quibble.

  • leewatson04
    Lee Watson (@leewatson04) reported from Market Drayton, England

    @O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out

  • SalopAnnie
    Annie Shropshire (@SalopAnnie) reported from Telford and Wrekin, England

    @SkyHelpTeam Is there an outage in Telford TF3? . Our broadband keeps going down.

  • w00kiee81
    Mike Leftwich (@w00kiee81) reported from Childs Ercall, England

    @SkyHelpTeam status on sky broadband services please?? Looks like outage in TF9 & can’t find any information.

  • MazSummers
    Marilyn Summers (@MazSummers) reported from Oakengates, England

    @SkyHelpTeam I’ve just signed up for a free 4 week trial of sky cinema & then £5 for 6 months. But account info is saying it is only 2 months & I’ll be charged £19 from October. I have the email clearing stating 6 months @ £5. Please would you help with this.

  • MazSummers
    Marilyn Summers (@MazSummers) reported from Oakengates, England

    @SkyHelpTeam I know the best way to see my bills is online that’s why I tweeted you because although the email promises 6 months @ £5 I’m only getting that for September. My October bill is £19. I can’t connect with one of your experts because I’m not in a vulnerable category. Please help!

  • neiltipping
    jjk (@neiltipping) reported from Oakengates, England

    When it's working Sky Q is great. But the instability in its mini box connections is shocking. Every few days, won't connect, rest of network is fine. . @SkyUK help!

  • SalopAnnie
    Annie Shropshire (@SalopAnnie) reported from Telford and Wrekin, England

    @SkyHelpTeam Hi, thanks for replying. Confusingly there are reports of Sky TV being down in our area-our TV is fine, but not broadband

  • Hendo_88
    Hendo (@Hendo_88) reported from Market Drayton, England

    Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....

  • JoshGreen02
    Josh Green (@JoshGreen02) reported from Waters Upton, England

    @SkyHelpTeam Hi, it’s still not working. Signal keeps coming and going but not working for long.

  • makeupbyruss
    RUSS ✨ (@makeupbyruss) reported from Oakengates, England

    @SarahPe78050865 @SkyHelpTeam Sadly, that’s literally never going to happen.

  • JoshGreen02
    Josh Green (@JoshGreen02) reported from Waters Upton, England

    @shrewstaz @SkyUK Yeah I’ve tried that aswell still not working! So annoying

  • ces12fielder
    Dave CES Fielder (@ces12fielder) reported from Telford and Wrekin, England

    @charleeanns @virginmedia @SkyUK Both as bad as each other , look after new customers but not the old , same as phone companies

  • markmhayward
    mark (@markmhayward) reported from Derrington, England

    @SkyHelpTeam multiple recordings maybe 150+ episodes/films from the last 12 months have gone from my sky q box. I pay a lot of have something that’s meant to be reliable and this isn’t. It’s poor. I would like a new box and compensation.

  • mbally91
    Mathew (@mbally91) reported from Stafford, England

    @virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?

  • AndyGre50634362
    Andy Green (@AndyGre50634362) reported from Telford and Wrekin, England

    @SkyHelpTeam you will@not talk to me because I am not at risk when we want to shut down I had WiFi coverage issues and ended buying my own sky booster and need credit to account

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DHeaton66
    Dave (@DHeaton66) reported

    @cxdi55 @skytv @SkyHelpTeam Same, contract came to an end and they doubled the price. Got twice the speed for half the price with Plusnet. About to quit the TV package as well. Awful company.

  • craigybaby42
    Puglife69 (@craigybaby42) reported

    @cxdi55 @skytv @SkyHelpTeam Yes but you would also got a new customer offer when you joined sky don't be greedy

  • diygolf
    John Pennington💙 (@diygolf) reported

    @SkyHelpTeam I’m not with you anymore never ever will be again your company is a disgrace

  • Saintj13
    Paul #SilverSqueeze (@Saintj13) reported

    @SkyHelpTeam Just transferd from EE and immediately going back again.... the Sky network (O2) is 10 years behind

  • cooper_ade
    Ade HC (@cooper_ade) reported

    @cxdi55 @skytv @SkyHelpTeam £43 a month as I renewed on a deal for getting sky stream. Stream doesn’t work as the wifi provided by Sky isn’t good enough to support it. Unable to cancel the Broadband.

  • DeanAyass
    Dean Ayass (@DeanAyass) reported

    So @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.

  • RustyRover852
    RustyRover852 (@RustyRover852) reported

    @cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".

  • NiftyNick4
    Chippy (@NiftyNick4) reported

    @cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards

  • ketuagacor17
    ketua gacor17 (@ketuagacor17) reported

    @BlaugranaLens1 @SkySports We’re waiting for the "here we go" from Fabrizio Romano, not from you guys—because Fabrizio is proven and never misses.

  • oliwilliams85
    Oli Williams (@oliwilliams85) reported

    @SkyHelpTeam you installed fibre at my parents and the landline now works intermittently and it seems to affect their mobile now. They are isolated without these. Can you help?