Sky

Sky Outage Report in Stone, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Stone come from postal codes ST15.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stone, Staffordshire, England 01/13/2026 16:40

January 13: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Sky outage reports came from the following cities: Stafford, Stoke-on-Trent, Cheadle and Stone.

Loading map, please wait...
City Problem Type Report Time
United KingdomStafford TV
United KingdomStafford Wi-fi
United KingdomStafford TV
United KingdomStoke-on-Trent Wi-fi
United KingdomCheadle Phone
United KingdomStoke-on-Trent TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • Brown881Andy Andy Brown (@Brown881Andy) reported from Stone, England

    @SkySports why are the NZ v Aus womens fixtures not listed on your website? Pretty poor tbh

  • Tim_Mullen Tim Mullen 🇪🇺 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?

  • MattHugheslives Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, England

    So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.

  • julescooper1 Julie Cooper 💙 (@julescooper1) reported from Stafford, England

    @SkyHelpTeam my internet has not been working for the last few hours. Staffordshire. Is this also an area known to have a problem today? I haven’t seen it referenced in your updates.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.

  • theamandadawson Amanda Dawson (@theamandadawson) reported from Maer, England

    Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty

  • tomgwilliamson Tom Williamson (@tomgwilliamson) reported from Werrington, England

    @SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint

  • karenbrummie KAREN LOCKETT (@karenbrummie) reported from Stoke-on-Trent, England

    @SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?

  • Krowh68 Kate Whitehead (@Krowh68) reported from Uttoxeter, England

    @SkyHelpTeam when can we expect an internet service back in Uttoxeter?

  • SwifNick37 Swif’ Nick 🏍💨 (@SwifNick37) reported from Cresswell, England

    @SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?

  • Lilfran Fran Roberts (@Lilfran) reported from Eccleshall, England

    @SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down

  • PantaleonLutta Lutta Pantaleon (@PantaleonLutta) reported from Stoke-on-Trent, England

    @SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.

  • imandywelsh Andy Welsh ⛄ (@imandywelsh) reported from Stoke-on-Trent, England

    Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?

  • bayles01 stephen bayley (@bayles01) reported from Madeley, England

    @SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.

  • mrlovattman66 Lovattman (@mrlovattman66) reported from Newcastle-under-Lyme District, England

    @LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports

  • davewolves1979 🧡🖤Dave Hale 😈😇 (@davewolves1979) reported from Cannock Chase, England

    when playing the so called top 4/5 teams on TV we never really get that much coverage! With Utd re-signing Ron we ay getting any at all Sunday! @SkySports

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sgillespie81196 Samuel Gillespie (@sgillespie81196) reported

    @SkyHelpTeam We've had two engineers run tests and said it's awfully slow but no conclusive answer or diagnosis. It's always been at least 40mb below what is paid for but now its disconnection after disconnection

  • xx_umama 𝓾𝓶𝓼 (@xx_umama) reported

    @SkyUK fix your damn wifi

  • tower19191 tower1919 (@tower19191) reported

    @SkyHelpTeam Having trouble with landline phone in FY2 area, could anybody help or check the line for me, please? Thank you.

  • tower19191 tower1919 (@tower19191) reported

    @SkyHelpTeam Thank you for getting back to me. Think it may be an issue with my phone rather than the line, but will be in touch again if things are not resolved. Thank you.

  • hoppo1000 hoppy9999 (@hoppo1000) reported

    @SkyUK can I live chat to cancel some services. I really can't be bothered phoning overseas call centre

  • lizziefsc Lizzi Santos (@lizziefsc) reported

    @SkyUK have contracts, ending over the next few months... I will be advising them to take there business to a more reliable company that want help! Ps I manage 3 of those accounts . So I'll be searching for new contacts. Thank you and good bye @SkyUK

  • Lsimmonds49 Tristan (@Lsimmonds49) reported

    @SkyUK Your WiFi is shocking 😡 bloody slow asf most things ain’t even loading properly past few days now you still ain’t bothered to fix the dam problem

  • CROACH10 Chris (@CROACH10) reported

    My Broadband is down but the your test says my connection is up and running, can’t talk to anyone online or anyone over the phone @SkyHelpTeam

  • puddy73 Jason Puddephatt (@puddy73) reported

    @VanessaStAlbans My Mum had this problem on the land line and some did get her to sign up for unnecessary direct debits. Since signing up for @SkyUK shield where every caller has to announce unless on a whitelist - the problem has reduce massively.

  • HdmrCentral HDMR Central (@HdmrCentral) reported

    @Emms_hart @SkySports I’m muting that crap had to endure hull got new owners talk last time sky can do one lol