Sky

Sky Outage Report in Stone, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stone, Staffordshire, England 04/02/2025 06:30

April 02: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent and Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • TonyMellor6 Tony (@TonyMellor6) reported from Stoke-on-Trent, England

    @SkySports The football show is the worst program you’ve put on, it is so boring,please take it off !!

  • MacdoonJnr Macdoon (@MacdoonJnr) reported from Stoke-on-Trent, England

    @sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.

  • aliciaredfern Liss ✨ (@aliciaredfern) reported from Uttoxeter, England

    @SkyHelpTeam We have issues with our broadband.cutting out and middle light goes red.happens constantly and has done since we upgraded to this box. BT have been out and tested the line, put a new connection Portal in and it’s made no difference. They say our line is fine it must be the box!

  • MandyFlyMe71 MandyMWords (@MandyFlyMe71) reported from Stafford, England

    @SkyHelpTeam hi there - been without broadband/internet all afternoon - any idea when the issue will be resolved please? In Stafford. They are sending automated text when it is back up - but any time estimate?

  • rustypegs1 Scotty (@rustypegs1) reported from Stoke-on-Trent, England

    @SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?

  • CraigST6 CR #GTTO (@CraigST6) reported from Stafford, England

    @virginmedia @SkySports @SkySportsBoxing £26 for HD and so far the picture quality has been garbage. Pixilated every 5 seconds or so. Sort it out or refund everyone affected.

  • rustypegs1 Scotty (@rustypegs1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...

  • justincook70 justin time (@justincook70) reported from Newcastle-under-Lyme District, England

    @SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off

  • SwifNick37 Swif’ Nick 🏍💨 (@SwifNick37) reported from Cresswell, England

    @SkyHelpTeam I’ve had horrendous sky broadband issues all day, is there a problem in Staffordshire?

  • steveaustin74 Steve Lythgoe (@steveaustin74) reported from Cannock Chase, England

    @SkyHelpTeam hi, my sky talk phone line has no dial tone cannot make receive calls, I have tested phone that is working correctly, can you help please ?

  • cliffey66 Steve Cliffe (@cliffey66) reported from Stoke-on-Trent, England

    @SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky

  • mattthemarshal mattthemarshal (@mattthemarshal) reported from Cannock Chase, England

    @SkyHelpTeam getting a technical fault on every single channel. Weather isn’t that bad here.

  • katie246 Katie (@katie246) reported from Rugeley, England

    @SkyHelpTeam Is there an issue with Broadband in the WS151GQ area? As I can’t connect my work laptop

  • harrymarka Mark Harris (@harrymarka) reported from Stone, England

    @SkyUK @discoveryplus great channel and content. Loving the service. However, how many times do I need to log in and activate. Doesn’t seem worth the hassle. #lovingit #slightlyunderwhelming

  • mbally91 Mathew (@mbally91) reported from Stafford, England

    @virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?

  • ChrisCarter90 Chris Carter (@ChrisCarter90) reported from Rugeley, England

    @SkySports Roughly translated as: “don’t sack me yet Roman, even though I’ve spunked a **** load of money and aren’t getting anywhere.”

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue

  • kendie Kendie (@kendie) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert

  • SophieVJohnson Sophie Mcfie-Hyland (@SophieVJohnson) reported from Cannock Chase, England

    @SkyHelpTeam @Bordox8 I sent a DM yesterday re connection issues on broadband but have had no response. It is difficult to get hold of anyone.

  • philchell Phil Southall-Chell (@philchell) reported from Rugeley, England

    @SkyHelpTeam hi, my broadband is down, is there a problem in Rugeley, Staffs?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • alatif7934 Abdul Latif (@alatif7934) reported from Exeter District, England

    @SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router

  • kimmyblade Kimberley 🔴⚔️⚪ (@kimmyblade) reported from Chapletown, England

    @SkyHelpTeam That’s already been done and I was told someone would be out to fix the fault at the exchange box, and I would get a text message to confirm when the work had been done, still no text message and still no internet

  • jonscott1980 jonathan scott (@jonscott1980) reported from Solihull, England

    @SkyHelpTeam I am having issues getting to speak to someone I have sent a DM can someone assist?

  • No9Legends Graham Townsley (@No9Legends) reported from Whitley Bay, England

    @DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt

  • TweetsbyLynn Lynn Sbaih (@TweetsbyLynn) reported from Manchester, England

    @SkyHelpTeam are there problems in Manchester M20? I keep losing the Internet.

  • noel_cunningham Noèl Cunningham 🇮🇪 (@noel_cunningham) reported from Llandudno, Wales

    @SkyHelpTeam Haven't got the energy to talk to different departments. It's a real shame that when a big problem is reported to you that it can't be passed out unless customers takes time and energy out to chase it up. I just watch it uncut on @primevideouk as they have the correct copies.

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..

  • SleddingFreya Freya Sledding (@SleddingFreya) reported from Burnley, England

    @SkyHelpTeam at end of my tether ongoing WiFi issues - 2 engineer visits later still not fixed . Waited 3 0 minutes to be cut off again . Why am I paying for WiFi that doesn’t work . Can’t work at home (for nhs) and children difficult studying on line .. HELP

  • SleddingFreya Freya Sledding (@SleddingFreya) reported from Burnley, England

    @LauraAppleton05 @SkyHelpTeam @OpenreachHelp Just had the same - terrible service