Sky

Sky Outage Report in Stone, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Stone come from postal codes ST15.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stone, Staffordshire, England 12/17/2025 19:35

December 17: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stone, Staffordshire, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Stone and Stafford.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStone Internet
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • MattBennett93 Matt Bennett (@MattBennett93) reported from Stoke-on-Trent, England

    @SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.

  • mrlovattman66 Lovattman (@mrlovattman66) reported from Newcastle-under-Lyme District, England

    @LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports

  • SwifNick37 Swif’ Nick 🏍💨 (@SwifNick37) reported from Cresswell, England

    @SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?

  • Brown881Andy Andy Brown (@Brown881Andy) reported from Stone, England

    @SkySports why are the NZ v Aus womens fixtures not listed on your website? Pretty poor tbh

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?

  • karenbrummie KAREN LOCKETT (@karenbrummie) reported from Stoke-on-Trent, England

    @SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?

  • Lilfran Fran Roberts (@Lilfran) reported from Eccleshall, England

    @SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down

  • julescooper1 Julie Cooper 💙 (@julescooper1) reported from Stafford, England

    @SkyHelpTeam my internet has not been working for the last few hours. Staffordshire. Is this also an area known to have a problem today? I haven’t seen it referenced in your updates.

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV

  • MattHugheslives Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, England

    So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

  • JonoH19 Jono (@JonoH19) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?

  • Krowh68 Kate Whitehead (@Krowh68) reported from Uttoxeter, England

    @SkyHelpTeam when can we expect an internet service back in Uttoxeter?

  • leetbrookes80 Lee Brookes (@leetbrookes80) reported from Stoke-on-Trent, England

    @SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.

  • tomgwilliamson Tom Williamson (@tomgwilliamson) reported from Werrington, England

    @SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint

  • theamandadawson Amanda Dawson (@theamandadawson) reported from Maer, England

    Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty

  • imandywelsh Andy Welsh ⛄ (@imandywelsh) reported from Stoke-on-Trent, England

    Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm

  • PantaleonLutta Lutta Pantaleon (@PantaleonLutta) reported from Stoke-on-Trent, England

    @SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WiseyD Daryl Wiseman (@WiseyD) reported

    Well @CityFibre & @SkyHelpTeam you failed on an install 24+ hours ago & after 5 hours of calls, an official complaint, missed promises and recorded lies, you've still managed to leave an elderly lady without phone, internet, and TV for over 24 hours.🤬 No end in sight either

  • johnswain100 John Swain (@johnswain100) reported

    @CJHall83 @SkySports They were crap and quick to blame JG for the goal when it took quite a deflection. MJ should have done better to close down the man in my opinion before he took the shot.

  • SClarke1878 Simon Clarke (@SClarke1878) reported

    @SkySports @SkyFootball What ******** is she doing there?!

  • AlstenMedia David Stenson (@AlstenMedia) reported

    Watching @NFLonPrime on @SkySports UHD is one million and 10 times better than watching that toilet bowl circling crap burger on @PrimeVideo Same show, same commentary, different commercials and a glorious viewing experience! Bravo Sky UHD

  • celiarf21 Grace Baker (@celiarf21) reported

    @EVinfoUK @SkyUK that sounds frustrating! Have you tried reaching out via social media or email for faster support?

  • Rumbugger1 Seamus. madnesspne. (@Rumbugger1) reported

    @SamJayne11 @pnefc @SkySports 7am train in morning. ‘boro is a bad time🤬

  • CJoneses100 CJ (@CJoneses100) reported

    @SkySports If anything happens to Kane before the WC, it will be a huge problem for #ENG 🤦 No one else has really been given a chance🙄 They've already qualified so to not look at Delap, Stansfield or Toney as striker options is a dereliction of the management duties😲

  • meltonbantam Steve Whittaker (@meltonbantam) reported

    @NWK_BFD @SkySports We need a big Sky Sports is F...ing **** Banner to display across the away end.

  • tomsmith16_scfc Tom Smith (@tomsmith16_scfc) reported

    @stokecity @SkySports at least games kicked off at normal times when we were ****

  • Spillitok SPILL IT (@Spillitok) reported

    @SkySports Not bad at all