Sky Outage Report in Stone, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Stafford, Cheadle and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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mattthemarshal
(@mattthemarshal) reported
from
Cannock Chase, England
@SkyHelpTeam getting a technical fault on every single channel. Weather isn’t that bad here.
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
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MandyMWords
(@MandyFlyMe71) reported
from
Stafford, England
@SkyHelpTeam hi there - been without broadband/internet all afternoon - any idea when the issue will be resolved please? In Stafford. They are sending automated text when it is back up - but any time estimate?
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Steve Cliffe
(@cliffey66) reported
from
Stoke-on-Trent, England
@SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky
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KAREN LOCKETT
(@karenbrummie) reported
from
Stoke-on-Trent, England
@SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?
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Steve Lythgoe
(@steveaustin74) reported
from
Cannock Chase, England
@SkyHelpTeam hi, my sky talk phone line has no dial tone cannot make receive calls, I have tested phone that is working correctly, can you help please ?
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del
(@del__91) reported
from
Stoke-on-Trent, England
Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.
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Mark Harris
(@harrymarka) reported
from
Stone, England
@SkyUK @discoveryplus great channel and content. Loving the service. However, how many times do I need to log in and activate. Doesn’t seem worth the hassle. #lovingit #slightlyunderwhelming
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue
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justin time
(@justincook70) reported
from
Newcastle-under-Lyme District, England
@SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off
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Julie Cooper 💙
(@julescooper1) reported
from
Stafford, England
@SkyHelpTeam my internet has not been working for the last few hours. Staffordshire. Is this also an area known to have a problem today? I haven’t seen it referenced in your updates.
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Liss ✨
(@aliciaredfern) reported
from
Uttoxeter, England
@SkyHelpTeam We have issues with our broadband.cutting out and middle light goes red.happens constantly and has done since we upgraded to this box. BT have been out and tested the line, put a new connection Portal in and it’s made no difference. They say our line is fine it must be the box!
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NigeH64 💙 🇬🇧🇪🇺🏴
(@nige_h64) reported
from
Stoke-on-Trent, England
@HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Sophie Mcfie-Hyland
(@SophieVJohnson) reported
from
Cannock Chase, England
@SkyHelpTeam @Bordox8 I sent a DM yesterday re connection issues on broadband but have had no response. It is difficult to get hold of anyone.
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Macdoon
(@MacdoonJnr) reported
from
Stoke-on-Trent, England
@sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.
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stephen bayley
(@bayles01) reported
from
Madeley, England
@SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.
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Lee 🇬🇧
(@RealClewsy) reported
from
Cannock Chase, England
Get Souness off @SkySports he is absolutely biased beyond belief and he is an awful pundit.
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🧡🖤Dave Hale 😈😇
(@davewolves1979) reported
from
Cannock Chase, England
when playing the so called top 4/5 teams on TV we never really get that much coverage! With Utd re-signing Ron we ay getting any at all Sunday! @SkySports
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Tim Mullen 🇪🇺
(@Tim_Mullen) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kdogg
(@Kdogg14835797) reported
@SkyHelpTeam Just off the phone to a manager, who implied it was up to me to leave sky when i think it has gone on too long. Am I not valued as a customer? Surely after 25 days, you should be doing everything in your power to solve the issue. I already have an open complaint in progress
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Gerry
(@GerryMottram) reported
@SkyHelpTeam help needed got nowhere on the phone after 40+ minutes.
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DatHoggered
(@DatHoggered) reported
@skyhelpteam I’ve tried calling and just get an automated response, your broadband checker and service checker keep sending me around in circles with no information on when a fix might happen. Please help.
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punnedit_jeeve
(@RajeevMamidanna) reported
@SkySports Yeah we need to '****' out the bad umpiring.
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Joe. p
(@joeypizzas) reported
@SkyHelpTeam I’ve spoken to Joe who was great@then he put me through to a different department to a man called Derrick who said he couldn’t help and now I’m on hold still.
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Adam Murdoch
(@Adam_Murdoch) reported
@SkyUK Our broadband is down! Running incredibly slowly and cannot watch any tv! 😭 Very disappointed
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Dean Allan🏴💙
(@deano1903) reported
@alanmdesc @ScotlandNT @SkySports It should be but no feed as they are having Technical Issues 😡
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DatHoggered
(@DatHoggered) reported
@SkyHelpTeam As I said in the tweet above, I have used your line check and it sends me around in circles. It says there is a fault on my line and to check the service checker, the service checker says there is no issues in area. Can you please give me an update on when this will be fixed.
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Steve_15
(@THC1571) reported
@SkySports He's never looked better
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DatHoggered
(@DatHoggered) reported
@skyhelpteam Hello, my internet has been down since last Wednesday evening. Your engineer who came out couldn’t fix it. Openreach couldn’t fix it and now I’ve been left in limbo. This is not acceptable, especially as I am paying over £100 a month.