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Sky outages and service status in Stone, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Stone, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 10:00 PM GMT+1.
  • 43% Internet (43%)
  • 43% TV (43%)
  • 14% Wi-fi (14%)

The latest reports from users having issues in Stone come from postal codes ST15 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stone, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Stone, and Stafford.

CityProblem TypeReport Time
Stoke-on-Trent TV 20 hours ago
Stone Wi-fi 22 hours ago
Stone Internet 22 hours ago
Stoke-on-Trent Internet 7 days ago

Nearby cities with recent reports

Stoke-on-Trent

2 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • markmhayward
    mark (@markmhayward) reported from Derrington, England

    @SkyHelpTeam multiple recordings maybe 150+ episodes/films from the last 12 months have gone from my sky q box. I pay a lot of have something that’s meant to be reliable and this isn’t. It’s poor. I would like a new box and compensation.

  • johnansteyhotma
    john saintsfc Anstey (@johnansteyhotma) reported from Stoke-on-Trent, England

    @SkySports Arteta should be more concerned 😂 this is all becoming pathetic now. We may aswell declare uk in lock down completely & all take 2 weeks off what we all do 👍

  • theamandadawson
    Amanda Dawson (@theamandadawson) reported from Maer, England

    Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty

  • philchell
    Phil Southall-Chell (@philchell) reported from Rugeley, England

    @SkyHelpTeam hi, my broadband is down, is there a problem in Rugeley, Staffs?

  • ozzievaldo
    Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?

  • Tomkin949
    Tom Evans (@Tomkin949) reported from Stoke-on-Trent, England

    @SkyHelpTeam any idea how long the outage in Burslem will last?

  • imandywelsh
    Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.

  • mbally91
    Mathew (@mbally91) reported from Stafford, England

    @virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Getting pretty pissed off I can't pause my @SkySports tried at several times of day including the middle of the night (joys of an 11 week old) and still getting a technical error. Shall I just cancel my DD @SkyHelpTeam Bet you'd spring into action then 🙄

  • mikeymoomoo1
    michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue

  • LegndsNutstaffs
    Legends Nutrition (@LegndsNutstaffs) reported from Stoke-on-Trent, England

    @SkyUK when people sign up with you for broadband and tv. Why don't you tell them if they have no service after 8pm they're fooked until the next day unlike most of your competitors

  • JediMarshal57
    Jedi Marshal (@JediMarshal57) reported from Cannock Chase, England

    @SkyHelpTeam third time in the few short weeks weve had sky Q that weve lost signal. Twice before it just restarted after a couple of days off. Engineer booked for 23rd January where as far as im concerned he can take the lot away as unsuitable for purpose. Totally cheesed off

  • SwifNick37
    Swif’ Nick 🏍💨 (@SwifNick37) reported from Cresswell, England

    @SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?

  • MattBennett93
    Matt Bennett (@MattBennett93) reported from Stoke-on-Trent, England

    @SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.

  • steveaustin74
    Steve Lythgoe (@steveaustin74) reported from Cannock Chase, England

    @SkyHelpTeam hi, my sky talk phone line has no dial tone cannot make receive calls, I have tested phone that is working correctly, can you help please ?

  • PeterJFrancis
    PeterJFrancis (G7MMW) (@PeterJFrancis) reported from Stoke-on-Trent, England

    @SkyHelpTeam Groundhog Day! I’ve been doing this for the last 4 weeks I’ve had 2 x @OpenreachHelp engineers out and it’s STILL dropping out multiple times per day. I’m paying for a service I’m not getting ...please FIX IT

  • mikeymoomoo1
    michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    Even escalated the call and the manager wasn’t willing to help @SkyHelpTeam not very good customer service - and why send offers though the post if it’s not an offer !

  • martyn_beck
    Martyn Beck (@martyn_beck) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam hi, I have an issue where the sound is cutting out for a few milliseconds every few minutes, and can't understand why. All cables are connected correctly, and PS4/Netflix aren't causing the same problems

  • steveaustin74
    Steve Lythgoe (@steveaustin74) reported from Cannock Chase, England

    @SkyHelpTeam hi, having problems with my broadband ... keeps going off and buffering etc ... cannot get through on the phone .. can you help?? Thanks

  • rustypegs1
    Scotty (@rustypegs1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ketuagacor17
    ketua gacor17 (@ketuagacor17) reported

    @BlaugranaLens1 @SkySports We’re waiting for the "here we go" from Fabrizio Romano, not from you guys—because Fabrizio is proven and never misses.

  • RossGibbs78
    RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported

    @SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.

  • seernevets
    Steven 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@seernevets) reported

    @cxdi55 @skytv @SkyHelpTeam Exactly the same as me but also with their TV service. Quoted me a price, then couldn’t actually honour it. Spent a week or so ringing to try and get the deal to be told no. Left and never looked back. TV services are overpriced. Their broadband felt throttled all the time. Leave

  • JackCooper91
    Jack Cooper (@JackCooper91) reported

    @RHarrisonMedia @SkyHelpTeam Sorry for not helping but we have the same problem as well. We live in the Herts area.

  • plumbeing
    Joe (@plumbeing) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same issue for years was stuck on an old package that they didn’t offer anymore and the price would get increased every year it got to like £50 a month for just a 20mb line. They recently upgraded the internet in my block and now I pay less for much faster speeds

  • JoeCrombie3
    Joe Crombie 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JoeCrombie3) reported

    @cxdi55 @skytv @SkyHelpTeam Tell them you are cancelling your gay- then Get your partner to apply for the broadband as a new customer to get the deal- I have done this in the past

  • thechosenempror
    MICHAEL KAISER (@thechosenempror) reported

    @av_flx @BarcaUniversal @SkySports "Lost the football debate so bad he had to check my IP address. Absolutely cooked." 💀😭

  • sbreame
    sbreame (@sbreame) reported

    @cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.

  • 12thcenturymonk
    Christian Holst (@12thcenturymonk) reported

    @cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.

  • Oscarsaurus
    Oscar (@Oscarsaurus) reported

    @cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.