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Sky outages and service status in Stone, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Stone, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 10:00 PM GMT+1.
  • 43% Internet (43%)
  • 43% TV (43%)
  • 14% Wi-fi (14%)

The latest reports from users having issues in Stone come from postal codes ST15 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stone, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Stone, and Stafford.

CityProblem TypeReport Time
Stoke-on-Trent TV 6 hours ago
Stone Wi-fi 8 hours ago
Stone Internet 8 hours ago
Stoke-on-Trent Internet 6 days ago
Stoke-on-Trent TV 13 days ago
Stafford Internet 14 days ago

Nearby cities with recent reports

Stoke-on-Trent

2 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • nickfurber
    Nick (@nickfurber) reported from Stoke-on-Trent, England

    @SkyHelpTeam audio sync issues on sky go. Doing my head in

  • ChrisCarter90
    Chris Carter (@ChrisCarter90) reported from Rugeley, England

    @SkySports Roughly translated as: “don’t sack me yet Roman, even though I’ve spunked a **** load of money and aren’t getting anywhere.”

  • SophieVJohnson
    Sophie Mcfie-Hyland (@SophieVJohnson) reported from Cannock Chase, England

    @SkyHelpTeam @Bordox8 I sent a DM yesterday re connection issues on broadband but have had no response. It is difficult to get hold of anyone.

  • Dawn16209599
    Dawn (@Dawn16209599) reported from Stoke-on-Trent, England

    @SkyHelpTeam Do you not realise what I've told you. I want to cancel my Sky. I've been trying for the past 2 months at least to mo avail.

  • Tomkin949
    Tom Evans (@Tomkin949) reported from Stoke-on-Trent, England

    @SkyHelpTeam any idea how long the outage in Burslem will last?

  • PeterJFrancis
    PeterJFrancis (G7MMW) (@PeterJFrancis) reported from Stoke-on-Trent, England

    @SkyHelpTeam Groundhog Day! I’ve been doing this for the last 4 weeks I’ve had 2 x @OpenreachHelp engineers out and it’s STILL dropping out multiple times per day. I’m paying for a service I’m not getting ...please FIX IT

  • Tim_Mullen
    Tim Mullen 🇪🇺 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?

  • kendie
    Kendie (@kendie) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)

  • ChrisCarter90
    Chris Carter (@ChrisCarter90) reported from Hixon, England

    @Josh_Scoins If a player like salah/Hazard did that skysports and co would be wanking themselves stupid for years.

  • imandywelsh
    Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.

  • kendie
    Kendie (@kendie) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert

  • TimWhitehurst84
    Tim Whitehurst (@TimWhitehurst84) reported from Silverdale, England

    @SkySports @SkyGroup @SkyHelpTeam sort out Birmingham Vs Stoke on red button... sound is terrible and picture has now frozen FFS

  • philchell
    Phil Southall-Chell (@philchell) reported from Rugeley, England

    @SkyHelpTeam hi, my broadband is down, is there a problem in Rugeley, Staffs?

  • Martw90
    Martyn Walters (@Martw90) reported from Cannock Chase, England

    Gary Neville has hit the nail on the head! Why David Jones has to say those are the views of Gary Neville and not SkySports I don't know. Poor form for me.

  • tomgwilliamson
    Tom Williamson (@tomgwilliamson) reported from Werrington, England

    @SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint

  • SwifNick37
    Swif’ Nick 🏍💨 (@SwifNick37) reported from Cresswell, England

    @SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?

  • leetbrookes80
    Lee Brookes (@leetbrookes80) reported from Stoke-on-Trent, England

    @SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.

  • MattBennett93
    Matt Bennett (@MattBennett93) reported from Stoke-on-Trent, England

    @SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.

  • LegndsNutstaffs
    Legends Nutrition (@LegndsNutstaffs) reported from Stoke-on-Trent, England

    @SkyUK when people sign up with you for broadband and tv. Why don't you tell them if they have no service after 8pm they're fooked until the next day unlike most of your competitors

  • hadgett7
    Hadge (@hadgett7) reported from Newcastle-under-Lyme District, England

    Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • UCHENNA_af
    U C H E N N A (@UCHENNA_af) reported

    @BarcaUniversal @SkySports He never said this

  • stephenmcginn
    stephen mcginn (@stephenmcginn) reported

    Cheers @SkyHelpTeam I had to cancel my evening calls this evening, due to no network!!! 🤡

  • RobDonalds38035
    Rob Donaldson (@RobDonalds38035) reported

    @SkyHelpTeam This just shows you exactly how piss poor Sky has become. While making billions. You don’t even have anyone working your online account. It’s not even monitored

  • MarciaBarry43
    Marcia Barry (@MarciaBarry43) reported

    @niiciidee @SkyHelpTeam We have the same problem and have a family member in hospital. This is getting ridiculous, we need to change provider or one of us has to go to a different network so at least one of us is able to make and receive calls/texts

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    @EnglishRhino @SkyHelpTeam My Sky landline has gone down but broadband itself is working - reluctant to reset router at this stage!

  • Traumaside99
    Ian Moone (@Traumaside99) reported

    @cxdi55 @skytv @SkyHelpTeam My mum's was up & she was offered pretty much the same deal, I cancelled her contract & got her a higher speed with a different provider for £21 a month. Sky asked her not to cancel & offered £26 a month for the slower speed she was already on. Told them no & moved off Sky.

  • DeadlineDayLive
    Transfer News Live (@DeadlineDayLive) reported

    🚨 Chelsea have given Manchester City until 5pm on Friday to make an offer for Enzo Fernandez. Chelsea value the midfielder at £120M and do not intend to sell him if City fail to meet their demands. Fernandez has six years left on his Chelsea contract and previously worked with City boss Enzo Maresca. (Source: @SkySports)

  • spikeq7
    Spike Q7 (@spikeq7) reported

    @cxdi55 @skytv @SkyHelpTeam Its always the same with sky and virgin. Charge a ridiculous price then when you cancel it their customer retention team get in touch and offer you a better deal. Very odd business model to p off your customers

  • EricfromErskine
    Eric Robinson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@EricfromErskine) reported

    @SkyUK @SkyHelpTeam Sky mobile not working. Sky q apps not loading. Followed menu instructions to contact you on 03337591024. Called using internet but call drops repeatedly after answer announcement. Postcode PA8

  • LFC_DieHard99
    Zain (@LFC_DieHard99) reported

    @cxdi55 @skytv @SkyHelpTeam Your all new customers at one point of service, so everyone gets that initial discount. After that, you pay the standard prices, don’t see anything wrong with that.