Sky Outage Report in Stone, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Stafford and Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stafford |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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KAREN LOCKETT
(@karenbrummie) reported
from
Stoke-on-Trent, England
@SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?
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stephen bayley
(@bayles01) reported
from
Madeley, England
@SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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Andy Welsh ⛄
(@imandywelsh) reported
from
Stoke-on-Trent, England
Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm
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Tom Williamson
(@tomgwilliamson) reported
from
Werrington, England
@SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Julie Cooper 💙
(@julescooper1) reported
from
Stafford, England
@SkyHelpTeam my internet has not been working for the last few hours. Staffordshire. Is this also an area known to have a problem today? I haven’t seen it referenced in your updates.
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Kate Whitehead
(@Krowh68) reported
from
Uttoxeter, England
@SkyHelpTeam when can we expect an internet service back in Uttoxeter?
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Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Andy Brown
(@Brown881Andy) reported
from
Stone, England
@SkySports why are the NZ v Aus womens fixtures not listed on your website? Pretty poor tbh
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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Swif’ Nick 🏍💨
(@SwifNick37) reported
from
Cresswell, England
@SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?
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Lovattman
(@mrlovattman66) reported
from
Newcastle-under-Lyme District, England
@LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mr comer
(@mcspicay) reported
@scottishchicp @SkyHelpTeam mine keeps going in and out. it’s being really slow as well but it says their is no issues in my area
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Scoops
(@stephwcooper) reported
@SkyHelpTeam They don't need to come in the house so haven't had a time confirmed, family member works from home and this is becoming a serious issue having no internet for 4days.
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Samuel
(@superstan2310) reported
@brandonyogibea1 @SkyHelpTeam Plenty of people are. But the people at @SkyHelpTeam won't call it an outage because not enough people are doing line tests.
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Steve Sidebottom
(@stevesidebottom) reported
@TomFoley86 @SkyHelpTeam Been down for a couple of hours in S74, is this due to a fibre break & how long until it is fixed?
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Daniella
(@danikeating) reported
@SkyHelpTeam @SkyHelpTeam please can you advise next steps as my broadband connection is still not working?
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Daniella
(@danikeating) reported
@SkyHelpTeam I’ve followed all of the online help to get my internet working again but I still have an amber light? Is there an outage in the s62 area and is this being looked into?
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Louis Wildsmith
(@LouisWildsmith) reported
@scottishchicp @SkyHelpTeam Same issue. Solid orange light on Sky Q Hub. Tried all connection resolution steps, unplugged all cables, tried new cables. No joy
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Junkyard-dogz
(@Junkyarddogz1) reported
@SkyUK Same here I've been withem over 20 years - I've given notice and the best they can do is £50 for TV and internet with no new equipment. Sky customer service is going down the pan.
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Louis Wildsmith
(@LouisWildsmith) reported
@SkyHelpTeam Broadband hasn't been working for a couple of hours. Solid orange light on Sky Q Hub. Tried all resolution steps, changed cables, turned off and on. Any advice that doesn't involve ringing a call centre at this time?
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Stuart de Rozario
(@StuartdeRozario) reported
@SkyUK When are you going to announce the Sky Puck as a standalone service? I can’t have a dish, and I don’t want a new Sky glass TV.