Sky Outage Report in Stone, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stone, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Stafford, Cheadle and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert
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Sophie Mcfie-Hyland
(@SophieVJohnson) reported
from
Cannock Chase, England
@SkyHelpTeam @Bordox8 I sent a DM yesterday re connection issues on broadband but have had no response. It is difficult to get hold of anyone.
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Steve Cliffe
(@cliffey66) reported
from
Stoke-on-Trent, England
@SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky
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Steve Lythgoe
(@steveaustin74) reported
from
Cannock Chase, England
@SkyHelpTeam hi, my sky talk phone line has no dial tone cannot make receive calls, I have tested phone that is working correctly, can you help please ?
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MandyMWords
(@MandyFlyMe71) reported
from
Stafford, England
@SkyHelpTeam hi there - been without broadband/internet all afternoon - any idea when the issue will be resolved please? In Stafford. They are sending automated text when it is back up - but any time estimate?
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Liss ✨
(@aliciaredfern) reported
from
Uttoxeter, England
@SkyHelpTeam We have issues with our broadband.cutting out and middle light goes red.happens constantly and has done since we upgraded to this box. BT have been out and tested the line, put a new connection Portal in and it’s made no difference. They say our line is fine it must be the box!
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Macdoon
(@MacdoonJnr) reported
from
Stoke-on-Trent, England
@sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.
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justin time
(@justincook70) reported
from
Newcastle-under-Lyme District, England
@SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off
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Mark Harris
(@harrymarka) reported
from
Stone, England
@SkyUK @discoveryplus great channel and content. Loving the service. However, how many times do I need to log in and activate. Doesn’t seem worth the hassle. #lovingit #slightlyunderwhelming
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?
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Swif’ Nick 🏍💨
(@SwifNick37) reported
from
Cresswell, England
@SkyHelpTeam I’ve had horrendous sky broadband issues all day, is there a problem in Staffordshire?
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Chris Carter
(@ChrisCarter90) reported
from
Rugeley, England
@SkySports Roughly translated as: “don’t sack me yet Roman, even though I’ve spunked a **** load of money and aren’t getting anywhere.”
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Phil Southall-Chell
(@philchell) reported
from
Rugeley, England
@SkyHelpTeam hi, my broadband is down, is there a problem in Rugeley, Staffs?
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mattthemarshal
(@mattthemarshal) reported
from
Cannock Chase, England
@SkyHelpTeam getting a technical fault on every single channel. Weather isn’t that bad here.
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue
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NigeH64 💙 🇬🇧🇪🇺🏴
(@nige_h64) reported
from
Stoke-on-Trent, England
@HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think
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Mathew
(@mbally91) reported
from
Stafford, England
@virginmedia why do your advisors keep hanging up randomly during my calls? Trying to find upgrade offers!? Shocking service will be looking to disconnect. What you saying @SkyUK?
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Katie
(@katie246) reported
from
Rugeley, England
@SkyHelpTeam Is there an issue with Broadband in the WS151GQ area? As I can’t connect my work laptop
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...
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del
(@del__91) reported
from
Stoke-on-Trent, England
Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie
(@jwalsh82) reported
@SkyHelpTeam Hi Matt, I’ve been told “next week” for 3 weeks. I need someone to follow this up please. I’m calculating the missed apps + days without service at over £150 compensation. Can someone please contact me today with an actual update as this is beyond a joke. Or cancel my contract.
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soph v. 4958
(@sophb66) reported
All I wanted for Christmas was for @SkyHelpTeam to fix their SKY GO app but that didn’t happen
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Mark
(@markskevy) reported
@SkyHelpTeam could I have some help with my account please as I'm getting nowhere fast and if this carries on you can rip the lot out and I'll go elsewhere this is absolutely ridiculous trying to get an answer from a human!
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Andrew Creak (They / He)
(@AndrewCreak) reported
@SkyHelpTeam How does that help those of us already subscribed to Brit Box directly, we can’t watch through prime.
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Helen Barbara Smith #IstandwithBoris96.5%
(@HelenBarbaraSmi) reported
@seaby13 @LorenzoBrauer @SkySports My son was there, took him 38 minutes to leave the ground and catch a park and ride bus, he said they were singing rude songs about Sky, expect Sky muted the sound when they broadcast the game. Disgraceful way to treat fans.
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Lwright90
(@Lolly7453) reported
@SkyHelpTeam need some help please. Despite cancelling all my services back in October with yourselves I’m still getting outstanding bills. Please can someone dm to discuss this with me please?
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Jamie
(@jwalsh82) reported
@SkyHelpTeam tell me to speak to @WeAreOpenreach @OpenreachHelp but Openreach tell me it’s Sky I need to speak with. Someone please contact me asap to discuss this complaint and when the work will be completed. Oh and to discuss compensation amounts too.
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delaneypaul
(@DelaneyPaul) reported
@SkyUK Was an early adopter of Glass. Overall good experience & happy with it, only issue is integration of Channel 4 app not allowing to restart from beginning on their programs
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Mark
(@markskevy) reported
@SkyHelpTeam Tried to make enquiries about changing to sky glass at sky stand in town and they said my account is block due to an ongoing dispute so they can't help I'm paying my bill and still watching sky so what's the dispute???
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JustCam1313
(@Justcam131) reported
@SkyHelpTeam I have, an engineer came to sort out the problem, it worked for a day then it stopped working again. An engineer is coming 2day but the Internet is working now but it could go anytime, its like a ticking time bomb and that's without mentioning that the Xmas period was a disaster