Sky Outage Report in Werrington, Staffordshire, England
Some problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Werrington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Werrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Werrington, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Werrington, England
Latest outage, problems and issue reports in Werrington and nearby locations:
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@groovyhair @SkySports Me too! Terrible times when people could do with a few quid!
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Do you not realise what I've told you. I want to cancel my Sky. I've been trying for the past 2 months at least to mo avail.
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@realgazwalsh @jenniew62605798 @Mandy20x If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@LisaC21 @SkyUK Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Dan Whitehead
(@DanWhitehead2) reported
from
Stoke-on-Trent, England
Poor from he two @SkySports commentators Alan Smith & Bill Leslie! Been on @BenG0dfrey case all game!
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)
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Tom Evans
(@Tomkin949) reported
from
Stoke-on-Trent, England
@SkyHelpTeam any idea how long the outage in Burslem will last?
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Hadge
(@hadgett7) reported
from
Newcastle-under-Lyme District, England
Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS
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Andrew Newman
(@congobongoman) reported
from
Congleton, England
The old Sky Sports Scores App was BRILLIANT. The new one from today is AWFUL! Aarghhh. Change it back... @SkySports
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Leanne_1010 @MrAsh74 @TimmR7 @SkyHelpTeam @Samphil95 @sky @SkySports Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@skyuk I've been trying to cancel my subscription since beginning of lockdown but you have not got back to me or cancelled it. I'm not working at the moment and cannot justify having sky. Please will you get back to me. My account number is 630217563018.
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Mandy20x @wrighty108 @LFCTammy If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@SkyHelpTeam She says: "Main box has live tv but no access to recording and can’t watch on demand or cinema. Mini box says no satellite signal. Both say connected and signal. Mini box when reset then says can’t find main box and to reset router (which I have done lots)"
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Tony
(@TonyMellor6) reported
from
Stoke-on-Trent, England
@SkySports The football show is the worst program you’ve put on, it is so boring,please take it off !!
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I would like to cancel sky, I've been messaging and asking since April and now I've ended up with a bill of £102. I really can't believe 2 months on I'm still trying to cancel it. This should have been done a couple of months ago
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@balltamer1 @ComposedVirgil @MarshInsight @SkySports No but calling someone a retard for no reason isn't nice
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@steviet184 @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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PeterJFrancis (G7MMW)
(@PeterJFrancis) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Groundhog Day! I’ve been doing this for the last 4 weeks I’ve had 2 x @OpenreachHelp engineers out and it’s STILL dropping out multiple times per day. I’m paying for a service I’m not getting ...please FIX IT
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David Grocott
(@davegrocott) reported
from
Swynnerton, England
@SkyHelpTeam any reported issues on broadband ST15?
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Scott
(@Nejscot) reported
from
Kidsgrove, England
If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran-Thomas
(@Kieranth1995) reported
@SkyHelpTeam I believe I’ve been overcharged and I can’t get through to your customer support team to discuss it as it keeps asking for payment when I believe I shouldn’t have to pay it, how can I get in touch?
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Jamoooooo
(@VendingJames) reported
@SkyHelpTeam is there an issue with your sky mobile site? Been trying to look at an iPhone for two days now and just kept getting an error message “it’s not you, it’s us”
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Laurs Salty
(@laurs_salty) reported
@SkyHelpTeam Please respond to my new DM’s. I am not happy with your resolution. You have left us unable to contact emergency services & cut off our phone line completely! You broke your contract!
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itchycooz
(@itchycooz) reported
@SkyUK why is your Internet connectivity so bad that your consistently one of the uk's worst broadband providers?
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Natasha Mitchell 🏴
(@NL_Mitchell) reported
Been told while on the phone to @SkyHelpTeam that legally they have to increase their prices every year due to @Ofcom (wtf) and that Sky also have no complaints department. Good luck with that one!
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vicki reynolds
(@vickyreynolds21) reported
@SkyHelpTeam absolutely disgusting customer service had an £8 increase for my sky tv and broadband! From £54 to £62!! I was told on the phone that you weren’t allowed to increase above 10% and when I questioned the numbers saying it was nearly a 15% got told I was wrong??
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam 2/2 how do I put a complaint in? Loyalty? VIP customer? Helpful? I believe @bt_uk know how to treat disabled and deceased loved ones family highly recommended apparently, for the sake of £11 youve lost a £100 paying customer, increase of 123pa has lost you £1200 pa. Customer.
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Vince 🇬🇧
(@Virtual_Vince) reported
@SkyHelpTeam Any idea when the email about the price rise is going to be sent out? I can’t cancel my broadband until I receive it apparently.
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Dez Barrow
(@dezb1966) reported
@SkyUK One of the worse broadband suppliers ever can never get hold of them when there is a problem
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Daniel Buscini
(@buscini) reported
@SkyUK I'm currently with @virginmedia and I plan to come over to u guys. On your site u state u will try to get it up and running as close to the leaving date as possible.I assume u mean before the service with Virgin is disconnected? U don't leave ppl without service at all?