Sky

Sky Outage Report in Werrington, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Werrington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Werrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Werrington, Staffordshire, England 12/13/2025 14:40

December 13: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Werrington, Staffordshire, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Stone and Congleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStone Internet
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomCongleton TV
United KingdomStoke-on-Trent TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Werrington, England

Latest outage, problems and issue reports in Werrington and nearby locations:

  • imandywelsh Andy Welsh ⛄ (@imandywelsh) reported from Stoke-on-Trent, England

    Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    @SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    @SkyHelpTeam had WiFi issues for the last week

  • Lilfran Fran Roberts (@Lilfran) reported from Eccleshall, England

    @SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down

  • MattHugheslives Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, England

    So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

  • 1nOnlyMrGadget William Gadget Moore (@1nOnlyMrGadget) reported from Congleton, England

    @SkyHelpTeam No change. Done that twice from researching the problem.

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.

  • PantaleonLutta Lutta Pantaleon (@PantaleonLutta) reported from Stoke-on-Trent, England

    @SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.

  • ainsworth_julia Julia Ainsworth (@ainsworth_julia) reported from Congleton, England

    Anyone else having trouble with the Sky Sports Scores app? @SkyFootball @SkySports

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV

  • Paul_H1982 Paul (@Paul_H1982) reported from Leek, England

    I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful

  • mrlovattman66 Lovattman (@mrlovattman66) reported from Newcastle-under-Lyme District, England

    @LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports

  • SportMonkey The Furn (@SportMonkey) reported from Haslington, England

    @SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.

  • SwifNick37 Swif’ Nick 🏍💨 (@SwifNick37) reported from Cresswell, England

    @SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam

  • tomgwilliamson Tom Williamson (@tomgwilliamson) reported from Werrington, England

    @SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint

  • Krowh68 Kate Whitehead (@Krowh68) reported from Uttoxeter, England

    @SkyHelpTeam when can we expect an internet service back in Uttoxeter?

  • theamandadawson Amanda Dawson (@theamandadawson) reported from Maer, England

    Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AuditorJames James (@AuditorJames) reported

    @Thomas_Langman @SkyHelpTeam Problem still not resolved in Lancashire. No internet for over 2 days now and no accurate updates

  • Lee91988304 Lee (@Lee91988304) reported

    Fan stadium displays are completely lost on tv directors. When they do decide to show them the directors choose to show a stupid close up shot and completely miss the display. Really annoys me as the fans have clearly gone to a lot of effort! Have a word @BTsports & @SkySports

  • 247Dom Dom Allen (@247Dom) reported

    @SkyHelpTeam Any update on this in BB2? Still down

  • DaveJBrooks84 Dave Brooks (@DaveJBrooks84) reported

    @SkyHelpTeam any news of Sky Broadband being down in Suffolk? Can see there has been a problem in the North West but can’t see any obvious problem in the South? Back to the old days of free view. Getting SkyGlass is the worst decision I ever made - less channels, glitchy and this

  • murphz1 Murph (@murphz1) reported

    Asking as a Christian here btw Why do professional footballers feel the need to pray as they walk onto the pitch? Never seen Lawyers, accountants , financiers shop, post office or train workers do it? @SkySports @BTsports

  • clancyc06 Clancyc06 (@clancyc06) reported

    @SkyHelpTeam Evening! Trying to get our Sky pin but to no avail,help needed please🫤

  • Jules_Ardrey Jules (@Jules_Ardrey) reported

    @SkyHelpTeam I’ve been trying to get in touch with Sky for the past 3 days regarding an order issue. Can someone assist please?

  • reeceditchfield reece ditchfield (@reeceditchfield) reported

    @SkyHelpTeam @PhilBLAHBLAH Resolved? Are you joking? Broadband still not working in Blackburn.

  • frenchieslave Julie (@frenchieslave) reported

    @SkyHelpTeam Thanks for responding, this was yesterday and broadband finally came on at 21:30-ish. Please advise how I can be reimbursed for the phone data I had to purchase to enable me to carry on wfh due to the outage

  • Elaine75031897 Elaine (@Elaine75031897) reported

    @SkyHelpTeam BB3 is still out I've had no Internet since early hours of yesterday morning I've unplugged everything and still nothing yet my neighbour from a few doors down as hers. Can you update us as soon as possible as this is shocking service