Sky

Sky Outage Report in Werrington, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Werrington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Werrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Werrington, Staffordshire, England 12/07/2025 11:45

December 07: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Werrington, Staffordshire, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Stone and Congleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStone Internet
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomCongleton TV
United KingdomStoke-on-Trent TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Werrington, England

Latest outage, problems and issue reports in Werrington and nearby locations:

  • LynneMWhite1 Winter wonder Lynne ⛄ (@LynneMWhite1) reported from Rudyard, England

    @georgesampson @SkyHelpTeam BT are not good either George - customer service is a big fat zero

  • harrymarka Mark Harris (@harrymarka) reported from Stone, England

    @SkyUK @discoveryplus great channel and content. Loving the service. However, how many times do I need to log in and activate. Doesn’t seem worth the hassle. #lovingit #slightlyunderwhelming

  • nige_h64 NigeH64 💙 🇬🇧🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nige_h64) reported from Stoke-on-Trent, England

    @HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think

  • PantaleonLutta Lutta Pantaleon (@PantaleonLutta) reported from Stoke-on-Trent, England

    @SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.

  • bayles01 stephen bayley (@bayles01) reported from Madeley, England

    @SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.

  • SwifNick37 Swif’ Nick 🏍💨 (@SwifNick37) reported from Cresswell, England

    @SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue

  • SportMonkey The Furn (@SportMonkey) reported from Haslington, England

    @SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.

  • TallBoyRadio Beans, Gaz and Andy (@TallBoyRadio) reported from Alsager, England

    @SkyHelpTeam sky broadband is down in Alsager, Cheshire. How long till it's back up and running?

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.

  • mrlovattman66 Lovattman (@mrlovattman66) reported from Newcastle-under-Lyme District, England

    @LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports

  • Lilfran Fran Roberts (@Lilfran) reported from Eccleshall, England

    @SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down

  • tomgwilliamson Tom Williamson (@tomgwilliamson) reported from Werrington, England

    @SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint

  • Tim_Mullen Tim Mullen 🇪🇺 (@Tim_Mullen) reported from Stoke-on-Trent, England

    @SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?

  • MacdoonJnr Macdoon (@MacdoonJnr) reported from Stoke-on-Trent, England

    @sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.

  • Krowh68 Kate Whitehead (@Krowh68) reported from Uttoxeter, England

    @SkyHelpTeam when can we expect an internet service back in Uttoxeter?

  • justincook70 justin time (@justincook70) reported from Newcastle-under-Lyme District, England

    @SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off

  • aliciaredfern Liss ✨ (@aliciaredfern) reported from Uttoxeter, England

    @SkyHelpTeam We have issues with our broadband.cutting out and middle light goes red.happens constantly and has done since we upgraded to this box. BT have been out and tested the line, put a new connection Portal in and it’s made no difference. They say our line is fine it must be the box!

  • karenbrummie KAREN LOCKETT (@karenbrummie) reported from Stoke-on-Trent, England

    @SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?

  • cliffey66 Steve Cliffe (@cliffey66) reported from Stoke-on-Trent, England

    @SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • aimeeerach Aimee Rachael (@aimeeerach) reported

    @SkyHelpTeam what's your complaints email address. The form isn't working on your website and I need a payment issue rectified ASAP.

  • SeanDoh62775970 Sean Doherty (@SeanDoh62775970) reported

    @SkyHelpTeam no point giving apple tv free for 6 months if you can't sign in unless you have an iPhone or mac running ios 12 or later

  • EleanorMay_xx El (@EleanorMay_xx) reported

    @SkyHelpTeam hi, my partner was told to send his phone back to Sky for repair (organised just over 3 weeks ago), and was meant to have been sent a package to send it but it hasn’t arrived yet. Could someone help please?

  • MosophRick Rick Mosoph (@MosophRick) reported

    @SkyHelpTeam spoke to an advisor 2 days ago about the remote not working for streaming and now waiting for an engineer to come out as no broadband. Hope I’ll be getting a discount on bill? 👀

  • nerd_kind Moosh (@nerd_kind) reported

    @SkyHelpTeam I think it's an advert issue as I've found a show that works (Run S1 episode 1) but The White Lotus S1 episode 2 is just loading ads forever, sometimes it says "Advert 1 of 5" and sometimes it says "Advert 2 of 5"

  • TheDon87405105 The Don (@TheDon87405105) reported

    @SkySportsDarts @SkySports I never thought betting would make me so much money but with the help of @RealFooty_tips im making so much profit. I was referred to him online. Follow him for some amazing tips

  • swearmeister Andy (@swearmeister) reported

    @8gzd8k76nM @EggsyGLC @SkyHelpTeam Depends what's been ordered. VM's own network doesn't go everywhere so there's always a chance!

  • mrssawers MrsS (@mrssawers) reported

    @SkyHelpTeam please can you give me a phone number of how to speak to a uk call centre who can help me with clear information on how to reduce my package! I have just spent 13 mins on a call to someone (not uk based) and I am absolutely shocked at the service received.

  • Lauraachaambers Lauu x (@Lauraachaambers) reported

    @SkyHelpTeam honestly your customer service is shocking! I’ve spent the last 3 days phoning multiple times to cancel my sky stream and every time I get hung up on!! Can I have a email address I can email to have this done I am not wasting anymore time on the phone.

  • KNOCKKNEES CLAIRE KNOTT (@KNOCKKNEES) reported

    @SkyHelpTeam Sky broadband seems to be down in TQ5,more than one colleague is reporting issues whilst working from home today