Sky Outage in Congleton, Cheshire East, England

@SkyHelpTeam hi I’ve got a problem, my old lady friend wants to cancel her channel subs, what’s the number she needs to call as she’s got no internet, and is hard of hearing. She’s not very good at all this stuff. Thanks.

@LyNxAkAsTeFfOn I’ve had similar issues for nearly two weeks. Thought it was just me.. @SkyUK

@SkySports @premierleague @FA Sort your shit out so clubs like this don't have to suffer it's current existence! Modern football is proper **** 🖕🏽

Taste that shit sandwich Martin Tyler @SkySports #MCILEI

Complaint sent in via email via the website @SkyHelpTeam #SkyQ

Even escalated the call and the manager wasn’t willing to help @SkyHelpTeam not very good customer service - and why send offers though the post if it’s not an offer !

@SkyHelpTeam hi have you got a phone number for customer service please, not a premium rate 090 number DM it to me please

@SkyUK pretty appalled at your customer service. No internet for three months, fobed off, been told its a signal issue on the box. Moved the box, changed channel's. Still no improvement. Left to go to another provider. The complaints team have never phoned me back

@ManUtd further of example of shambles at United… Season ticket holders have not been told of issue with payment of season ticket renewals..No finance option…Zebra Option gone..No communication at all… @SkySports hundreds will lose season tickets #disgraceful

@SkyUK when people sign up with you for broadband and tv. Why don't you tell them if they have no service after 8pm they're fooked until the next day unlike most of your competitors

@SkyHelpTeam very disappointed with your 'help' team

I swear Souness is a closet #manutd fan. Absolute shit pundit and needs retiring #AFC @Arsenal @SkySportsNews @skysports

@SkySportsBoxing @SkySports @BIGBABYMILLER @anthonyfjoshua This is embarrassing. Trying to make this look exciting. Awful stuff sky

@Shippers1983 Ha! Intermittent rage! It had been ok but when you get a problem you’ve got more chance of getting an response from the dead than @skyuk it took me 3 hrs to watch the last 15 mins of bodyguard last night! Their customer service is a joke.......

@SkyHelpTeam Can’t get on line if your so called high speed broadband works at a snails pace 🐌 and your phone lines are a joke, how about you call me, now that would be actual customer service.......

@SkyHelpTeam @SkyUK my broadband and tv service has been on a go slow for the last 24hrs! Tv keeps freezing and downloading programmes is taking hours! Why I’m I paying so much for this crap and I take that’s why there is a 40mim hold time on you help like!! Very poor!!

Amazing service from @SkyUK @bt_uk this morning.. a guy sent to sort internet issues, turns out there’s a connection fault outside 👌🏼 he was so chatty.. great customer service! #didntmakemefeelstupid

@kikilovesjones 2nd worst thing on TV this Christmas after that Jason Manford cover version murderous "singing" tripe on @SkyUK

@DearnMichael @SkyUK Chrissie Hynde particularly awful. She looked like that rough bird on East Enders and sounded like a screeching crow.

@SCCI_Tom @SkyHelpTeam Absolutely awful customer service from Sky! Renowned for it but never change it!

@Jo29088167 @SkyHelpTeam Apparently they can’t find my details. I’ve bought it as new customer but can’t find where I can put my sky viewing card in now

@BTSportBoxing @SkySports @SkyUK tried booking the fight through my box, online with BT, spoke with two BT customer advisors and on hold for over 30 minutes with Sky and still can’t book the fight and no one can help me. What the F is going on. I’ve bought BT box office before.

@plusnethelp you've lost a 4 year long customer today due to your high prices and rubbish service. Thank you so much to @SkyUK for an amazing deal ane fantastic customer service from Simon!

@SkyUK have got to have the worst customer service around. Ever likely so many people leave. Useless

@SkyHelpTeam I need to cancel an engineer visit that I didn’t really need. I rang up twice. Spoke to the engineer, used the Sky app and contacted you via messenger. Still no joy. So frustrating.

@AdamDDickinson so normal service is resumed this evening as #Steelers are on #SkySports. Wouldnt be the same without #SteelersSportsSunday

@SkyHelpTeam @SkyUK No. Just Netflix. All worked after a reboot. Hopefully it won't be a consistent problem.

@SkyHelpTeam Could not get through to anybody, seems like we were not the only ones with this problem

@OpenreachHelp @SkyHelpTeam of no help whatsoever. Exceptionally poor.

Hi @OpenreachHelp. It’s now 18+ hours and we’re still without a phone line. No communication from yourselves or @SkyHelpTeam as to when we’ll get a resolution. Any chance of a reply or am I to be without phone and internet all weekend?

Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

Incredibly poor by @SkySports to have ‘The Debate’ (a rather generous title) on SS Main Event, SS Premier League and SS Football at the same time!

@GC_HeadHunter @SkyUK I had so many problems with my Sky Q - the engineer came out and he had to replace a few of my boxes (twice!). I’m with Virgin now!!

@SkyHelpTeam can you help me get my emails working again on my iPhone 8. Keeps saying server not responding

Awful #AVFC performance being reinforced by dull commentary on @SkySports red button

What an awful way to announce the pairings for the first round #SkySports #RyderCup

Good luck to @BeswicksSports @GeoffCameron live on @SkySports for his @QPR home debut @RefuelPM there in support #teambeswicks

@SkyUK sky customer service is terrible. You've also missold us 4 Q boxes without telling us we can only watch 2 at anytime. Ridiculous

@SkyHelpTeam I'd rather wait until I can get Virgin in my area. Dreadful equipment. I don't know why you've made it available to the general public when it clearly doesn't work properly. Spoke to several people who also HAD to have SkyQ when they moved and all having the same problems!

@SkyHelpTeam why is my WiFi consistently so poor? Today it has been really bad that the WiFi SKY mini box won’t work. Really frustrating as not an isolated incident

This commentator on @SkySports covering the test match is awful. Constant dribble and useless words - can we have a change ASAP

@SkyUK @coxgc1975 2/2 About 3 years ago I gave in & had your service installed again. This time I only last about a week before it snowed & we lost all your services for almost 2 days. When I called to complain & get a refund I was told it was tough Sky don’t give refunds when the service is down.

@SkyUK @coxgc1975 Does your service still fall on its arse whenever it snows or rains Sky? I had it installed about 10 years ago and cancelled it after 3 weeks cause the picture was in watchable when it rained, you begged me to come back to you. 1/2

@Dcfc90 @UKTV @virginmedia @SkyUK U can cancel your contract without a penalty fee, I’ve done it n I only renewed my contract 4 weeks ago

@SkyHelpTeam An engineer was booked on Sunday when the problem was reported but I still can’t watch Sky tv. Apparently, because it’s an external problem there’s nothing you can do & all I can do is wait. Top customer service

@SkyUK hi do you have an offer on at the moment where an existing customer can refer a friend/family member in as a new customer?

@CBeebiesHQ @SkyHelpTeam guys the CBeebies channel flashes up and then the signal is gone and cannot watch anything. Only channel having issues with

@SkyUK what is going on with your broad band service at the moment - it’s appalling

@SkyHelpTeam So productive I tweeted you guys a few hours ago about my broadband being down for past 2 days and never got acknowledged.

@SkyHelpTeam I've just tried to download series 1 of taskmaster on my sky Q mini but says I don't have the right subscription. I dint have box sets but uktv is free. Can you help please. Thank you.

@SkyUK I've held my tongue for long enough, the new sky remote is ******* awful. Please change

@SkyUK your WiFi is absolutely shit. In the same building as my WIFI and only upstairs yet no WIFI can be found. Having to pay for extra data all because your product im paying for cannot connect. What an absolute joke

Does anyone know why my broadband is down, it went yesterday at 10pm and still not back @SkyHelpTeam it goes down a lot, and yes I have tried to reset it and switched it off and left it for 30mi s but the stupid thing is not working, again 😡😡😡

@SkyUK Sky sports player has never worked on my PC (Win7 Pro). I uninstalled it months ago and reinstalled it 10 mins ago to try to watch the golf. Lo and behold it still doesn't work. Error code: VGC-4253024360:4280287235 #SkySportsPlayer #SkySports @SkySports

@SkySportsGolf This is the worst ******* coverage imaginable. 2 shots. 2, between ad breaks. Scoreboard, more bullshit from McGinley & Murray, scoreboard again. I’m paying for this shite. #USOPEN2019 #golf #skysports

@SkySportsGolf coverage of @usopengolf has been as bad as it’s ever been. Adverts, interviews, adverts, range practice, adverts, flashbacks, couple of golf shots, adverts.....and obsessive coverage of @TigerWoods who is a mere 13 shots behind the leader. #SkySports #USOpen

@SkyHelpTeam When you download the app it tries to start but the screen just goes black. Only way out is to turn the system off again. Downloaded the app a few times and it happens every time. Tried on different TVs too. I think there is an issue with the app on the PlayStation store