Sky Outage Report in Congleton, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Congleton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Congleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Congleton, Cheshire East, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Crewe, Wilmslow and Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Newcastle under Lyme |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Congleton, England
Latest outage, problems and issue reports in Congleton and nearby locations:
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PD
(@PDawson1970) reported
from
Wilmslow, England
@SkyHelpTeam Hi. I need to speak with somebody re my 80 year old father-in-law’s WiFi. It’s not working and I was hoping you could do a line check. I am named on his account so am able to talk to you. But I cannot find a number to call you on. Can you help me? Thanks
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Joanne Budgett
(@jojoroche) reported
from
Chelford, England
@SkyUK More like having the whole household trying to work from home! But that is only when our Sky Broadband doesn’t keep randomly dropping connection as it has been for the past few days when your website says (incorrectly) that we have no issues 😡
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PeterJFrancis (G7MMW)
(@PeterJFrancis) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Groundhog Day! I’ve been doing this for the last 4 weeks I’ve had 2 x @OpenreachHelp engineers out and it’s STILL dropping out multiple times per day. I’m paying for a service I’m not getting ...please FIX IT
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sarah foreman
(@Foreman5Sarah) reported
from
Congleton, England
@SkyUK been a customer for over 20 years never any problems ment to be a VIP customer yet you won’t let me join sky mobile 😡😡 maybe I should leave sky and become a BT customer instead !!!! 😡😡😡
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graham
(@grahamthubron) reported
from
Crewe, England
@SkyHelpTeam if u know there is an issue with BB why on earth are U advising people to start pulling plugs out and checking their own internal set up?
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Winter wonder Lynne ⛄
(@LynneMWhite1) reported
from
Rudyard, England
@georgesampson @SkyHelpTeam BT are not good either George - customer service is a big fat zero
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sarah foreman
(@Foreman5Sarah) reported
from
Congleton, England
@SkyHelpTeam can someone explain how after over 20 years of loyalty and a so called VIP customer we are not fit to be mobile customers of yours ??? Maybe 🤔 we should cancel all our sky package tv phone broadband and sky Q as it appears we’re not worthy 😡😡😡😡😡😡😡
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Jim Millen
(@jim_millen) reported
from
Macclesfield, England
@gitto9 @SkyHelpTeam Never got through last night, gave up after more than 2 hrs on hold. 😳 Going to try again today.
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Helenellisabeth
(@Helenellisabeth) reported
from
Macclesfield, England
@SkyHelpTeam hi what’s happening with broadband in Tytherington Cheshire please? Nothing all day and I cannot get through on the phone. The online diagnostics are not working for me.
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)
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Hadge
(@hadgett7) reported
from
Newcastle-under-Lyme District, England
Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...
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PD
(@PDawson1970) reported
from
Wilmslow, England
@SkyHelpTeam I do not live with him so cannot check the line. I want I understand if the problem is his laptop or a Sky broadband issue. So do not want to book an engineer if the problem is his laptop. I have used your online info but it cannot help me. I need to chat to somebody please
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Tony
(@TonyMellor6) reported
from
Stoke-on-Trent, England
@SkySports The football show is the worst program you’ve put on, it is so boring,please take it off !!
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Andrew Newman
(@congobongoman) reported
from
Congleton, England
The old Sky Sports Scores App was BRILLIANT. The new one from today is AWFUL! Aarghhh. Change it back... @SkySports
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Weavz98
(@bluueztweets44) reported
from
Wilmslow, England
@SkyHelpTeam you’re internet is hardly super fast, as you say it is. Pay for everything get awful connection. Call up yep it’s fine 😑.
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Loretta McIntosh
(@maccbird) reported
from
Macclesfield, England
@SkyHelpTeam hi having problems making & receiving calls on my new iPhone 11. Would like some help please by an agent not your web page
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Dan Whitehead
(@DanWhitehead2) reported
from
Stoke-on-Trent, England
Poor from he two @SkySports commentators Alan Smith & Bill Leslie! Been on @BenG0dfrey case all game!
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rosa
(@Frojik) reported
@SkyHelpTeam Hello. I cancelled my broadband and I paid the last bill and cancellation fee last month. Can I cancel my direct debit now or do I have to wait for you to do it? my future bills show as 0 pounds and my account shows as been closed. Thanks
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.
(@nomigo9) reported
Can someone please tell me why ******** SkySports keep giving that crusty old tramp, Graham Souness, air time? The **** is still living in the 1980’s.
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Unwanted Life
(@UnwantedLife_Me) reported
@SkyHelpTeam Already have, they're of no help, but they said both yours and there's routers work for either broadband provider, given that you own Now, that's not a surprise. So do you do a 4 port router at sky?
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Unwanted Life
(@UnwantedLife_Me) reported
@SkyHelpTeam Also, why didn't you setup @NOW to have a live chat service for people with hearing problems or auditory processing disorders?
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AMBER 🦋
(@fighterlikeme) reported
@SkyHelpTeam Has the subtitles issue been fixed yet?
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karri 💋
(@karrieanne2) reported
@SkyUK so after months of no WiFi, I'm now back to have intermittent connection.. AGAIN, time to cancel this contract I think. Move over to @EE seeing as they've been running my house hold via my phone this whole time
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Unwanted Life
(@UnwantedLife_Me) reported
@SkyHelpTeam Now have terrible customer service and the only thing they'd tell me is that I could use a sky router instead, because Now is a sky company. You're sky, so please send me a 4 port sky router to replace the junk 2 port Now router
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David Spackman
(@dcspackman) reported
@SkySports They all say it but never do it.
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Kim
(@eriquekim1) reported
@FrancisOchen1 @chiragcp1982 @SkySports One doesn't have to advertise their support for you to know whether they really did it.
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Mukesh
(@sharpmukesh) reported
@SkyHelpTeam I live in flat, your agent is keep saying they can’t fix the issue I need to talk to property management. And property management is saying it’s sky issue I need to call sky for help now where should I go?it’s worst customer service I have ever seen I wish I would not have taken.