Sky outages and service status in Alsager, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Alsager, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 13, 10:00 PM GMT+1.
- Internet (44%)
- TV (44%)
- Phone (11%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alsager, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent
|
TV | 23 hours ago |
|
Crewe
|
Internet | 1 day ago |
|
Crewe
|
Internet | 1 day ago |
|
Crewe
|
Internet | 1 day ago |
|
Northwich
|
Phone | 1 day ago |
|
Stoke-on-Trent
|
Internet | 7 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
-
Swif’ Nick 🏍💨 (@SwifNick37) reported from Cresswell, England@SkyHelpTeam I’ve had horrendous sky broadband issues all day, is there a problem in Staffordshire?
-
Macdoon (@MacdoonJnr) reported from Stoke-on-Trent, England@sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.
-
John Bebbington (@Bebboz1) reported from Crewe, England@SkyHelpTeam funny how my billing month starts tomorrow and it won’t let me pause my sports package or even cancel it on the app
-
justin time (@justincook70) reported from Newcastle-under-Lyme District, England@SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off
-
Scott (@Nejscot) reported from Kidsgrove, England@Beanog @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
-
Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
-
MATTY G (@mgroshong) reported from Winsford, England@SkyUK can you help as to why Netflix won’t load on my sky q box but will on one of the multi room boxes??
-
the truth (@SWD1985) reported from Northwich, England@MichaelBensonn @SkyUK Mike Tyson would hang both you out simple I think even now none of the heavy weights these days could of even gone one round with the 1999 lads your all muppets
-
Sarah Deakin (@SarahAshton17) reported from Winsford, England@SkyUK hi I'm just wondering of your website is down I'm trying to upgrade but it's not letting me just says one of payment £0 monthly payment £0 then says there is a texhnical error with the account
-
Jim Millen (@jim_millen) reported from Macclesfield, England@gitto9 @SkyHelpTeam Never got through last night, gave up after more than 2 hrs on hold. 😳 Going to try again today.
-
Scott (@Nejscot) reported from Kidsgrove, EnglandIf you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
-
Jono (@JonoH19) reported from Newcastle-under-Lyme District, England@SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?
-
chris harthern (@chrisharthern) reported from Nantwich, England@SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service
-
Richard Roeton (@richroet) reported from Leek, England@SkySportsF1 @SkySports doing best 2 spoil start of #Formula1 season. Series link worked between seasons for years doesn't work this year. Quali not recorded so was finding download at stupid o'clock last night. Put race on record for it to switch to football midway through race
-
Andrew Cashmore (@ozzievaldo) reported from Forsbrook, England@SkyHelpTeam once again internet down. Such poor service from my router. Any slight movement and it’s signal is lost 🤬
-
Kendie (@kendie) reported from Newcastle-under-Lyme District, England@SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)
-
Andy Welsh ⛄ (@imandywelsh) reported from Stoke-on-Trent, EnglandInternet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm
-
The Furn (@SportMonkey) reported from Haslington, England@SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.
-
Tom Evans (@Tomkin949) reported from Stoke-on-Trent, England@SkyHelpTeam any idea how long the outage in Burslem will last?
-
Nick Stubbs (@NickinAlsager) reported from Alsager, EnglandWow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Maxmus and Lexter (@maxmusandlexter) reported@SkyHelpTeam I too would like to report phone landline down and app not working
-
Andrew tuck (@Andrewtuck10) reported@SkyHelpTeam - what’s going on with sky gear - mini box took all day to reconnect - voice prompt not working - thank god we don’t have your broad band with you - when you charge the prices you charge - kit needs to be bulletproof
-
macduffy74 (@macduffy74) reported@cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.
-
sbreame (@sbreame) reported@cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.
-
James Nimmy King (@JamesNimmyKing) reported@cxdi55 @skytv @SkyHelpTeam I used to work in the cancellations department, threaten to cancel and they will give you an offer to stay
-
Jason Simcox (@simo073) reported@cxdi55 @skytv @SkyHelpTeam Dreading my renewal price. I pay £64 for everything at the moment until Oct 27 buy most likely double. If it does I will cancel contract
-
kellysmith (@kellysm45174138) reported@SkyUK @SkyHelpTeam I can’t call on my mobile please help me
-
The Real Lee Burridge (@leeburridge) reported@SkyHelpTeam Haha even their help team has abandoned their customers.
-
FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
-
MrJEB (@jeb_mr) reported@SkyUK are customers going to get compensation for the outage? It has been ongoing for ages. You could give at least £5 compensation per customer.