Sky

Sky Outage Report in Alsager, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Alsager, Cheshire East, England 01/18/2026 13:00

January 18: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Sky outage reports came from the following cities: Crewe, Stoke-on-Trent, Leek, Macclesfield, Congleton, Winsford, Northwich, Sandbach and Nantwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomStoke-on-Trent Phone
United KingdomLeek Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Phone
United KingdomStoke-on-Trent Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • PeterGillett7 Peter Gillett (@PeterGillett7) reported from Sandbach, England

    @SkyHelpTeam Never a pay per view fight

  • chrisharthern chris harthern (@chrisharthern) reported from Nantwich, England

    @SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @SkyHelpTeam Managed to speak to someone who was EXTREMELY RUDE & UNHELPFUL! As a result iv now cancelled my Sky subscription! Very incompetent you are!

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.

  • Paul_H1982 Paul (@Paul_H1982) reported from Leek, England

    I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    @SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.

  • MattBennett93 Matt Bennett (@MattBennett93) reported from Stoke-on-Trent, England

    @SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.

  • JonoH19 Jono (@JonoH19) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?

  • leetbrookes80 Lee Brookes (@leetbrookes80) reported from Stoke-on-Trent, England

    @SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.

  • danielmbanks daniel banks (@danielmbanks) reported from Middlewich, England

    @SkyHelpTeam why is it I'm still unable to watch the Bahrain grand Prix on sky glass? Any idea how long it should take from a programme to finish before I can watch on my playlist. Thinking of going back to sky Q this is garbage!

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.

  • theamandadawson Amanda Dawson (@theamandadawson) reported from Maer, England

    Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty

  • Shabba4456 Martin Cooper (@Shabba4456) reported from Crewe, England

    Has @GNev2 taken over @SkySports or something, or is it just a slow news day 🥱🥱

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?

  • weare_stoke We are Stoke (@weare_stoke) reported from Bucknall, England

    @SkyHelpTeam Please can you fix the audio on your coverage of Stoke vs Birmingham? The commentator sounds robotic.

  • richroet Richard Roeton (@richroet) reported from Leek, England

    @SkySportsF1 @SkySports doing best 2 spoil start of #Formula1 season. Series link worked between seasons for years doesn't work this year. Quali not recorded so was finding download at stupid o'clock last night. Put race on record for it to switch to football midway through race

  • danielmbanks daniel banks (@danielmbanks) reported from Middlewich, England

    @SkyHelpTeam It's not just the f1, it's a real problem for anything. If you miss the end of a show by minutes you have to wait a day for it to become available on your playlist. Is there going to be updates for this. If not I'm glad I haven't sent my sky q Box back yet

  • ArtySally Sally Huntington (@ArtySally) reported from Nantwich, England

    @SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.

  • TimWhitehurst84 Tim Whitehurst (@TimWhitehurst84) reported from Silverdale, England

    @SkySports @SkyGroup @SkyHelpTeam sort out Birmingham Vs Stoke on red button... sound is terrible and picture has now frozen FFS

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • StennerJ Jacky Stenner (@StennerJ) reported from Bristol, England

    @SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!

  • Kazza_Budgie Kayleigh Bale RVN (@Kazza_Budgie) reported

    So sick and tired of @SkyHelpTeam Internet. All you get is ring us, we've sent an engineer, we've sent a booster. Our website says the Internet is fine. When it quite clearly isn't. Still expected to pay full price for a piss poor service. 100% do not recommend.

  • DanCarroll07 Dan carroll (@DanCarroll07) reported

    @rxse1324 @SkyHelpTeam @xboxuk Same problem! What was the fix?

  • Susie_Soo83 Susie Soo (@Susie_Soo83) reported

    @SkyHelpTeam I haven’t had a sky signal on my sky plus box for over a week. I have tried resetting the box and turning it off at the wall but it’s not come back. Any help?

  • MarioFiga Mr. Figo (@MarioFiga) reported

    @SkySports Poor, manipulated people.

  • sabs525 Sabrina (@sabs525) reported

    @SkyHelpTeam is there a problem in the Rayleigh area with broadband been down two hours now!

  • EchelonLover Ash Sneesby ϟx (@EchelonLover) reported

    @SkyHelpTeam They have ran a “check” however I am still having issues ... what else would be the issue?

  • ollyclarke27 olly clarke (@ollyclarke27) reported

    @KaizenSYX @Nickyoungyyoung @SkySports If two players go for a header, one gets ball other causes clash of heads, should he be send off? Because it’s dangerous? Could cause fractured skull.... it’s a contact sport!! The issues with this incident, is that chilwell bottled it and turned his back!

  • DWinn63 Diana Winn (@DWinn63) reported from Woodford, England

    @SkyHelpTeam no internet Woodford NN14. Had an engineer booked but he called to say it was an outage rather than fault at my home which Sky implied. Can you advise when this will be fixed please as I work from home!

  • DWinn63 Diana Winn (@DWinn63) reported

    @SkyHelpTeam Your engineer confirmed there was but nothing is showing on your system. Engineer has cancelled his visit as not necessary. Some customer service would be appreciated please!