Sky

Sky Outage Report in Alsager, Cheshire East, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Alsager, Cheshire East, England 05/24/2025 12:55

May 24: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (47%)

    TV (47%)

  2. Internet (34%)

    Internet (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Macclesfield, Winsford, Crewe, Sandbach, Newcastle under Lyme, Congleton and Northwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomMacclesfield TV
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • MattHugheslives Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, England

    So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

  • leetbrookes80 Lee Brookes (@leetbrookes80) reported from Stoke-on-Trent, England

    @SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    @SkyHelpTeam had WiFi issues for the last week

  • PeterGillett7 Peter Gillett (@PeterGillett7) reported from Sandbach, England

    @SkyHelpTeam Never a pay per view fight

  • danielmbanks daniel banks (@danielmbanks) reported from Middlewich, England

    @SkyHelpTeam It's not just the f1, it's a real problem for anything. If you miss the end of a show by minutes you have to wait a day for it to become available on your playlist. Is there going to be updates for this. If not I'm glad I haven't sent my sky q Box back yet

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam

  • chrisharthern chris harthern (@chrisharthern) reported from Nantwich, England

    @SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service

  • ArtySally Sally Huntington (@ArtySally) reported from Nantwich, England

    @SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @SkyHelpTeam Managed to speak to someone who was EXTREMELY RUDE & UNHELPFUL! As a result iv now cancelled my Sky subscription! Very incompetent you are!

  • danielmbanks daniel banks (@danielmbanks) reported from Middlewich, England

    @SkyHelpTeam why is it I'm still unable to watch the Bahrain grand Prix on sky glass? Any idea how long it should take from a programme to finish before I can watch on my playlist. Thinking of going back to sky Q this is garbage!

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    @SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at

  • Shabba4456 Martin Cooper (@Shabba4456) reported from Crewe, England

    Has @GNev2 taken over @SkySports or something, or is it just a slow news day 🥱🥱

  • theamandadawson Amanda Dawson (@theamandadawson) reported from Maer, England

    Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty

  • JonoH19 Jono (@JonoH19) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?

  • MattBennett93 Matt Bennett (@MattBennett93) reported from Stoke-on-Trent, England

    @SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.

  • Paul_H1982 Paul (@Paul_H1982) reported from Leek, England

    I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • loopylalaland Lucy Naylor (@loopylalaland) reported

    @SkyHelpTeam can someone please help - I have been trying to call but get cut off at the automated start of the call. I need to arrange for the master socket in my house to be moved.

  • MickMaldini Mick Maldini 💙 (@MickMaldini) reported

    @SkySports Happens day in day out throughout football, yet all of a sudden @nufc are the worst culprits at everything even though its debatable theyve done anything. 14 years of mal practice yet only now it counts. Utter bull.

  • lauralouisemilt Laura Louise Milton (@lauralouisemilt) reported

    @SkyHelpTeam Broadband not working properly keeps logging out

  • Social_embryo Dalai Lemur (@Social_embryo) reported

    @SkyHelpTeam Hi Team, not true. I just spoke to one of your team and there is an issue at the exchange. Remediation is now set at anywhere between 24 to 48 hours so this means potentially a large number of your customers will have no broadband for 3 days. Not ideal given the pandemic

  • RebbieBerrie Rebecca 💕🦄 (@RebbieBerrie) reported

    @SkyUK Hi, internet is down at my nans house in Uckfield, TN22 5BS. Any reason why??

  • SympatheticType Hannah (@SympatheticType) reported

    @SkyHelpTeam I've tried to call you 7 times on 2 different numbers in the last 15 minutes and every time your system hangs up on me and I can't get through security. I want to discuss my contract renewal. What is the best number to contact a customer rep on....

  • Biola_Odz Biola Odunuga Zlatan ⚪ (@Biola_Odz) reported

    @SkySports How did you guys treat Jose Mourinho. Just shut up if u don't have anything to say

  • DavidBreen8 David Breen (@DavidBreen8) reported

    @SkyHelpTeam Not good enough. Misleading advert I like to cancel my contract with tv

  • shaunRobbo80 shaun (@shaunRobbo80) reported

    Hey @SkyHelpTeam why do I have to pay £50 to loan a sky Q mini box. No engineer fees as I'll do it and I'm sure @RoyalMail don't charge £50 to deliver an item. Does that mean that you always own the box so the warranty is endless and covered by you, so I can cancel my insurance?

  • Andriusfp Andrés Fernández ۞ (@Andriusfp) reported

    @SkyHelpTeam I haven't got internet connection since this morning. I've done everything you advise in the website and still not working. Is there any other real solution or I have to book an engineer paying £15 and wait 3 more days to fix the problem? I need connection to work.