Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Crewe, Stoke-on-Trent, Leek, Macclesfield, Congleton, Winsford, Northwich, Sandbach and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam It's not just the f1, it's a real problem for anything. If you miss the end of a show by minutes you have to wait a day for it to become available on your playlist. Is there going to be updates for this. If not I'm glad I haven't sent my sky q Box back yet
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Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at
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Paul
(@Paul_H1982) reported
from
Leek, England
I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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Jono
(@JonoH19) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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Peter Gillett
(@PeterGillett7) reported
from
Sandbach, England
@SkyHelpTeam Never a pay per view fight
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Smokinmofrazier
(@smokinmofrazier) reported
from
Winsford, England
@SkyHelpTeam Hi I recently switched to Sky Glass from Sky Q and was told I'd be sent a box to send back my Sky Q box bit I've yet to receive it. Can you help?
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Sally Huntington
(@ArtySally) reported
from
Nantwich, England
@SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.
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We are Stoke
(@weare_stoke) reported
from
Bucknall, England
@SkyHelpTeam Please can you fix the audio on your coverage of Stoke vs Birmingham? The commentator sounds robotic.
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Richard Roeton
(@richroet) reported
from
Leek, England
@SkySportsF1 @SkySports doing best 2 spoil start of #Formula1 season. Series link worked between seasons for years doesn't work this year. Quali not recorded so was finding download at stupid o'clock last night. Put race on record for it to switch to football midway through race
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
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Callum Bradke
(@CallumBradke) reported
from
Crewe, England
Wtf is Jamie Redknapp on!? Vicario has been class for us today. Fellas regularly on a different planet. Would rather @SkySports **** him off and not GNev
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Tim Whitehurst
(@TimWhitehurst84) reported
from
Silverdale, England
@SkySports @SkyGroup @SkyHelpTeam sort out Birmingham Vs Stoke on red button... sound is terrible and picture has now frozen FFS
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Glyn Talbot
(@Talbie) reported
from
Macclesfield, England
I thought my Government emergency alarm was going off, but it was just goal notifications from St James Park…. @SpursOfficial @NUFC @SkySports
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Martin Cooper
(@Shabba4456) reported
from
Crewe, England
Has @GNev2 taken over @SkySports or something, or is it just a slow news day 🥱🥱
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Farley
(@farleyWBA80) reported
@SkyHelpTeam why does our skyQ box lose internet connection 4 times a day at least? We’ve reset everything. Your help guides are awful. It’s just an awful service.
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Jason Maskell
(@Jason_Maskell) reported
@SkyHelpTeam Haha you ***************, turn off & on again. So everyone please delete the @SkyUK app & re install. If it was just me. What about why it’s not working on my Q box, should j throw out of the window then bring it back in. Grow a pair & just say “sorry it’s not working”
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Ian Nunn
(@nunnas22) reported
@SkySports What a bad loser. Hasn't he ever watched #theopen or #facup amateurs up against the pros and the pros fully accept them and take them on with the full respect they deserve.
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DWWH
(@AProudSalopian) reported
@SkyUK You have been quite happy to take my money for 22 years and refer to me as VIP customer. Why have you left my family without TV for weeks due to 3 cancelled engineer’s visits then? #SkyF1 #skysports
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calvin taylor
(@calvinT10) reported
@SkyHelpTeam any idea what ******** is going on with zero internet in the L14 area for the last 48 hours?
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🧃🌍
(@goatedlerma) reported
@doowekim @SkySports They turned it down because some guy kept swearing
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Will Bennett
(@WillBen86044731) reported
@BenzoEnzoMk2 @SkyHelpTeam @btsport Same issue with me
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Habs1967
(@Habs19671) reported
@SkySports They showed what cowards they really are! Play well for one guy and terrible for another 3 days before! That’s embarrassing 🙈.
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Daryl :)
(@dslater1992) reported
@Dodgysod1 @cmj789 @SkyHelpTeam I’ve had this since getting home and turning on my tv at 5pm. Had issues as well saying now internet but all devices and etc work fine except anything sky
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Adam White
(@superchincilla) reported
Anyone have a problem with their sky Q internet connection ? @SkyHelpTeam