Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Macclesfield, Congleton, Winsford, Northwich, Crewe, Sandbach and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Macclesfield |
Wi-fi | |
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
TV | |
| Stoke-on-Trent |
TV | |
| Winsford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
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William Gadget Moore
(@1nOnlyMrGadget) reported
from
Congleton, England
@SkyHelpTeam No change. Done that twice from researching the problem.
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@SkyHelpTeam Managed to speak to someone who was EXTREMELY RUDE & UNHELPFUL! As a result iv now cancelled my Sky subscription! Very incompetent you are!
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam why is it I'm still unable to watch the Bahrain grand Prix on sky glass? Any idea how long it should take from a programme to finish before I can watch on my playlist. Thinking of going back to sky Q this is garbage!
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Paul
(@Paul_H1982) reported
from
Leek, England
I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful
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Peter Gillett
(@PeterGillett7) reported
from
Sandbach, England
@SkyHelpTeam Never a pay per view fight
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
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chris harthern
(@chrisharthern) reported
from
Nantwich, England
@SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam had WiFi issues for the last week
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam It's not just the f1, it's a real problem for anything. If you miss the end of a show by minutes you have to wait a day for it to become available on your playlist. Is there going to be updates for this. If not I'm glad I haven't sent my sky q Box back yet
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Sally Huntington
(@ArtySally) reported
from
Nantwich, England
@SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Black
(@civil_dave) reported
@SkyHelpTeam @g2mcc How do you keep the prices down? By putting them up!
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Danilo
(@SchickCreekXIII) reported
@lcfckini Oh it was 50 my bad Reported by SkySports
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Chris Mervin
(@Merv1972) reported
@SkyUK Been trying to contact you about unexpected 20% price hike. The help section spins you around in circles & only gives you option of calling which we all know takes way too long to answer and I don't have time to sit around waiting. Can you give me complaints email address please
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g black
(@gbrown744) reported
@SkyHelpTeam You're making assumptions. I'm not the only one who has this problem. Shows used to be grouped together, now I have to scroll and search around for the next one.
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Dylan Jones🏴🖥🏉🐗
(@D13Creative) reported
@SkyHelpTeam I didn't get a phone call at the time as was promised. Your customer service is absolutely awful
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Michael Thomas
(@redscousemouse) reported
@SkyHelpTeam @GordonF38802537 It’s very clear. Sky are clearly greedy and cashing in. As a loyal customer I’m utterly disgusted
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itchycooz
(@itchycooz) reported
@SkyUK why is your Internet connectivity so bad that your consistently one of the uk's worst broadband providers?
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam Spoke to a lad called Shonan from loyalty, what an unhelpful lad he was, disabled and lost a family member he wouldn't help us get the bill down or help with the box saying it's not sky - rubbish you are my provider and getting my cash yet put my price up by £11pm and no help 1/2
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jessB
(@Jessica_Bragan) reported
@SkyHelpTeam I’m already paying over £100 a month for sky, and now you’ve upped it even more. Been with them for over 6 years, time for a change and cancel
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Aileen McKee
(@AileenDunlop) reported
@SkyHelpTeam Having real issues with internet this afternoon. Repeatedly dropping out. Are there any issues in the KA23 area?