Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Crewe, Stoke-on-Trent, Leek, Macclesfield, Congleton, Winsford, Northwich, Sandbach and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam had WiFi issues for the last week
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Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam It's not just the f1, it's a real problem for anything. If you miss the end of a show by minutes you have to wait a day for it to become available on your playlist. Is there going to be updates for this. If not I'm glad I haven't sent my sky q Box back yet
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Jono
(@JonoH19) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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Peter Gillett
(@PeterGillett7) reported
from
Sandbach, England
@SkyHelpTeam Never a pay per view fight
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@SkyHelpTeam Managed to speak to someone who was EXTREMELY RUDE & UNHELPFUL! As a result iv now cancelled my Sky subscription! Very incompetent you are!
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam why is it I'm still unable to watch the Bahrain grand Prix on sky glass? Any idea how long it should take from a programme to finish before I can watch on my playlist. Thinking of going back to sky Q this is garbage!
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Paul
(@Paul_H1982) reported
from
Leek, England
I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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Sally Huntington
(@ArtySally) reported
from
Nantwich, England
@SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.
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chris harthern
(@chrisharthern) reported
from
Nantwich, England
@SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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the witcher letho
(@letho_the) reported
@SkyHelpTeam I take it will we receive some sort of compensation? I don’t see virgin having this issue
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Martin Depenau
(@madeno89) reported
@LastWordOnSpurs @SkySports Good. Never really settled in. #Coys
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Lucy Willcox
(@LucyWillcox) reported
Shocking behaviour from @virginmedia, my dad transferred his media account to his name after my mum passed away. You every so nicely increased his bill by £34per month. No changes to account aside from name. Lovely way to treat long standing customers. Ta da, moving to @SkyUK
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Bruce
(@boosmithard) reported
@SkyHelpTeam Never mind I have 15gb on my phone to use up.
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Dean Oliver
(@Deanus_13) reported
@SkyHelpTeam @SkyHelpTeam - Am I right in thinking you will be adjusting people’s accounts accordingly given the lack of service that we have all paid for? Can I also assume that we can leave without termination fees given you can’t provide the service you advertise?
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Lindy Cowling
(@LindyCowling) reported
SKY INTERNET have not fixed my internet in over 16 days. Worst service EVER. 3 Engineers later still does not work! @SkyHelpTeam Legal advice and Ombudsman next
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Matt James
(@MattJamesMcc86) reported
@SkyHelpTeam How can you not even have an estimated time for this to be repaired, you're *************** Sky. It interrupted home schooling for my child earlier, also this evening can't use internet. If it's still down tomorrow I take it you will be compensating us Homeworkers????
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Joshua Shelley
(@JoshuaShelley97) reported
@kerrycox350 @SkyHelpTeam Mine is having issues too Kerry, I'm also in a CT17 area too
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Keith Conway
(@keithconway616) reported
@ChrisL224 @SkySports It's not hard mate, it's the way all teams play against us. Play the low block, congest the space then try and hit us on the counter. Would have worked last week if Pogba had scored. With our terrible form it may be worthwhile actually putting us under pressure. 🤷
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Adam
(@DiscoveryAdam) reported
@SkyHelpTeam Thank you but that’s not what I asked. I asked why your call centre are making appointments and your engineers cancel them ALL on the day even though Govt advice hasn’t changed. Instead of sending links can you answer that specific question please