Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Crewe, Northwich, Nantwich, Stoke-on-Trent, Winsford and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
TV | |
| Northwich |
TV | |
| Nantwich |
TV | |
| Stoke-on-Trent |
TV | |
| Winsford |
Phone | |
| Northwich |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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baileytime
(@mrmatbailey) reported
from
Leek, England
@SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.
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Adam
(@adam_w_uk) reported
from
Macclesfield, England
@BootneckShuffle @SkyUK IPTV, £45 for the year, cancel sky 😂
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John Bebbington
(@Bebboz1) reported
from
Crewe, England
@SkyHelpTeam funny how my billing month starts tomorrow and it won’t let me pause my sports package or even cancel it on the app
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Alfred Dewsbury
(@alfdewsbury) reported
from
Northwich, England
@SkyHelpTeam Can't access my wife's Sky account. Her user name, password, and security questions are all rejected so can't change her password. I sent her an email but have had no notification that it has arrived. Seems to be many, many people with similar problems.
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HotToddy
(@Toddy0011) reported
from
Macclesfield, England
@SkyHelpTeam submitted complaint and Subject Access Request on 2nd September. Not heard a thing since. Looks like I’ll be going to @ICOnews to make them aware of your failure to adhere to legislation... you had 1 month to comply with SAR!
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Jack Wilson
(@JackTWilson95) reported
from
Northwich, England
@SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game
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Nick Stubbs
(@NickinAlsager) reported
from
Alsager, England
Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.
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Tom Sefton.
(@seffy11) reported
from
Macclesfield, England
When the lower league team you support is skint or going bust the default is to blame @SkySports and the @premierleague despite the clubs being ran so poorly. #dontgetit
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@jordansmith_33 @SkyUK You names never Jordan Smith btw 😂
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade, spoken to two people about removing @SkySports and they couldn't help, so now on hold for 20 minutes hoping I'll give up and hang up! 😂
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@SkyHelpTeam @Carra23 @GNev2 @BBCWatchdog You are ripping your customers off! Pause everyone's Sports package immediately in this time. Sky systems can't cancel and people will forget. #rippoffbritain
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Dave Rouse
(@ethanhunt1961) reported
from
Crewe, England
@SkySports now channel 402. Not a bad game.... 💙💙💙😉👍👏👏👏👏
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam I updated my phone yesterday and ever since it’s not receiving mail. Says imap not working. Not tried on the web
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam once again internet down. Such poor service from my router. Any slight movement and it’s signal is lost 🤬
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Martyn Beck
(@martyn_beck) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam hi, I have an issue where the sound is cutting out for a few milliseconds every few minutes, and can't understand why. All cables are connected correctly, and PS4/Netflix aren't causing the same problems
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Nick
(@nickfurber) reported
from
Stoke-on-Trent, England
@SkyHelpTeam audio sync issues on sky go. Doing my head in
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john saintsfc Anstey
(@johnansteyhotma) reported
from
Stoke-on-Trent, England
@SkySports Arteta should be more concerned 😂 this is all becoming pathetic now. We may aswell declare uk in lock down completely & all take 2 weeks off what we all do 👍
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Alfred Dewsbury
(@alfdewsbury) reported
from
Northwich, England
@SkyHelpTeam Still can't sign in to Sky. Tried ringing but "we are very busy but will answer your call within half an hour". Oh, the MySky app still works so I can see how much money they are taking from my account!
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade! Spoken to two people bout removing @SkySports and they couldn't help me, so now you have me on hold for twenty minutes! 😂
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Lee Hallam
(@LeeHallam89) reported
from
Stoke-on-Trent, England
@SkySportsPL @SkySports Bit harsh on Guaita to say he spilt that! Not much else he could do The headline should be 'crap defending allows Lundstram a free shot a goal to make it 1-0' 🙂 #GoalkeepersUnion
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AmyCantFly 🎮
(@AmyCantFly) reported
@SkyHelpTeam I would use mobile data, except the fact I've barely got any left since all of these issues have been causing me to use my data for absolutely everything. The service we've had over the last few months has been shockingly bad but it's only now you guys admit a fault on your end!
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steven malcolm
(@stevoscot) reported
@SkyHelpTeam There is an outage in the area but clearly the time frame hasn’t been met
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BlueDane
(@Dane4Blue) reported
@Everton_Extra @SkySports Not exactly Everton's most pressing issues just now. Lazy journalism!UTFT💙
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John Brown
(@J_Brown19) reported
@SkyHelpTeam Good afternoon, there still seems to be an issue with this phone mast. Do you know when it will be looked into? It’s highly frustrating not being able to use my phone data.
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Simple Bazoo
(@mpbazoo) reported
@SkyHelpTeam we don't have Internet in MK42AL and has been down for few hours now
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Neil Clowes
(@NeilClowes2) reported
@SkyUK Still waiting for callback I was guaranteed 48 hrs ago to discuss new contract/cancellation, 20 year customer, really unhappy
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June Holstead
(@holstead_june) reported
@SkyHelpTeam I can't find a phone number for the helpdesk. Why do you make it so difficult to get help? You've even closed email access! Done all diagnostics suggested. Need to speak to someone.
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Georgia Cresswell
(@GeorgiaCresswe6) reported
@SkyHelpTeam don’t really appreciate being bullied into giving your customer service team a 9 or a 10 at the end of my call today. Not great customer service at all
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brendon taylor
(@brendon30188950) reported
@SkyUK It's crap I have it unfortunately
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Dai Lyle
(@DaiLyle180) reported
@SkyHelpTeam my broadband has totally shut down. The box appears dead. I’ve done several checks of wires etc and I have no flashing lights. Box totally lifeless. Please help