Sky

Sky Outage Report in Alsager, Cheshire East, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Alsager, Cheshire East, England 01/14/2026 11:00

January 14: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Alsager, Cheshire East, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Macclesfield, Congleton, Winsford, Northwich, Crewe, Sandbach and Nantwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Phone
United KingdomMacclesfield Wi-fi
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton TV
United KingdomStoke-on-Trent TV
United KingdomWinsford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam

  • MattBennett93 Matt Bennett (@MattBennett93) reported from Stoke-on-Trent, England

    @SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.

  • imandywelsh Andy Welsh 🤖 ➡️#i69 (@imandywelsh) reported from Stoke-on-Trent, England

    @SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.

  • theamandadawson Amanda Dawson (@theamandadawson) reported from Maer, England

    Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV

  • 1nOnlyMrGadget William Gadget Moore (@1nOnlyMrGadget) reported from Congleton, England

    @SkyHelpTeam No change. Done that twice from researching the problem.

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?

  • MattHugheslives Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, England

    So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

  • CJW1986 💫Carla 💫 (@CJW1986) reported from Northwich, England

    @SkyHelpTeam Managed to speak to someone who was EXTREMELY RUDE & UNHELPFUL! As a result iv now cancelled my Sky subscription! Very incompetent you are!

  • danielmbanks daniel banks (@danielmbanks) reported from Middlewich, England

    @SkyHelpTeam why is it I'm still unable to watch the Bahrain grand Prix on sky glass? Any idea how long it should take from a programme to finish before I can watch on my playlist. Thinking of going back to sky Q this is garbage!

  • Paul_H1982 Paul (@Paul_H1982) reported from Leek, England

    I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful

  • PeterGillett7 Peter Gillett (@PeterGillett7) reported from Sandbach, England

    @SkyHelpTeam Never a pay per view fight

  • leetbrookes80 Lee Brookes (@leetbrookes80) reported from Stoke-on-Trent, England

    @SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.

  • chrisharthern chris harthern (@chrisharthern) reported from Nantwich, England

    @SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    @SkyHelpTeam had WiFi issues for the last week

  • danielmbanks daniel banks (@danielmbanks) reported from Middlewich, England

    @SkyHelpTeam It's not just the f1, it's a real problem for anything. If you miss the end of a show by minutes you have to wait a day for it to become available on your playlist. Is there going to be updates for this. If not I'm glad I haven't sent my sky q Box back yet

  • ArtySally Sally Huntington (@ArtySally) reported from Nantwich, England

    @SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.

  • damonlufc88 Damon Chandler (@damonlufc88) reported from Leek, England

    @SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • civil_dave David Black (@civil_dave) reported

    @SkyHelpTeam @g2mcc How do you keep the prices down? By putting them up!

  • SchickCreekXIII Danilo (@SchickCreekXIII) reported

    @lcfckini Oh it was 50 my bad Reported by SkySports

  • Merv1972 Chris Mervin (@Merv1972) reported

    @SkyUK Been trying to contact you about unexpected 20% price hike. The help section spins you around in circles & only gives you option of calling which we all know takes way too long to answer and I don't have time to sit around waiting. Can you give me complaints email address please

  • gbrown744 g black (@gbrown744) reported

    @SkyHelpTeam You're making assumptions. I'm not the only one who has this problem. Shows used to be grouped together, now I have to scroll and search around for the next one.

  • D13Creative Dylan Jones🏴󠁧󠁢󠁷󠁬󠁳󠁿🖥🏉🐗 (@D13Creative) reported

    @SkyHelpTeam I didn't get a phone call at the time as was promised. Your customer service is absolutely awful

  • redscousemouse Michael Thomas (@redscousemouse) reported

    @SkyHelpTeam @GordonF38802537 It’s very clear. Sky are clearly greedy and cashing in. As a loyal customer I’m utterly disgusted

  • itchycooz itchycooz (@itchycooz) reported

    @SkyUK why is your Internet connectivity so bad that your consistently one of the uk's worst broadband providers?

  • reddevilste69 Reddevilste69 (@reddevilste69) reported

    @SkyHelpTeam Spoke to a lad called Shonan from loyalty, what an unhelpful lad he was, disabled and lost a family member he wouldn't help us get the bill down or help with the box saying it's not sky - rubbish you are my provider and getting my cash yet put my price up by £11pm and no help 1/2

  • Jessica_Bragan jessB (@Jessica_Bragan) reported

    @SkyHelpTeam I’m already paying over £100 a month for sky, and now you’ve upped it even more. Been with them for over 6 years, time for a change and cancel

  • AileenDunlop Aileen McKee (@AileenDunlop) reported

    @SkyHelpTeam Having real issues with internet this afternoon. Repeatedly dropping out. Are there any issues in the KA23 area?