Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Leek, Macclesfield, Congleton, Winsford, Northwich, Sandbach and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Nick
(@nickfurber) reported
from
Stoke-on-Trent, England
@SkyHelpTeam audio sync issues on sky go. Doing my head in
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade! Spoken to two people bout removing @SkySports and they couldn't help me, so now you have me on hold for twenty minutes! 😂
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del
(@del__91) reported
from
Stoke-on-Trent, England
Getting pretty pissed off I can't pause my @SkySports tried at several times of day including the middle of the night (joys of an 11 week old) and still getting a technical error. Shall I just cancel my DD @SkyHelpTeam Bet you'd spring into action then 🙄
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Jack Wilson
(@JackTWilson95) reported
from
Northwich, England
@SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game
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baileytime
(@mrmatbailey) reported
from
Leek, England
@SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.
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Dave Rouse
(@ethanhunt1961) reported
from
Crewe, England
@SkySports now channel 402. Not a bad game.... 💙💙💙😉👍👏👏👏👏
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John Bebbington
(@Bebboz1) reported
from
Crewe, England
@SkyHelpTeam funny how my billing month starts tomorrow and it won’t let me pause my sports package or even cancel it on the app
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Tom Sefton.
(@seffy11) reported
from
Macclesfield, England
When the lower league team you support is skint or going bust the default is to blame @SkySports and the @premierleague despite the clubs being ran so poorly. #dontgetit
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam once again internet down. Such poor service from my router. Any slight movement and it’s signal is lost 🤬
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Nick Stubbs
(@NickinAlsager) reported
from
Alsager, England
Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@SkyHelpTeam @Carra23 @GNev2 @BBCWatchdog You are ripping your customers off! Pause everyone's Sports package immediately in this time. Sky systems can't cancel and people will forget. #rippoffbritain
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade, spoken to two people about removing @SkySports and they couldn't help, so now on hold for 20 minutes hoping I'll give up and hang up! 😂
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HotToddy
(@Toddy0011) reported
from
Macclesfield, England
@SkyHelpTeam submitted complaint and Subject Access Request on 2nd September. Not heard a thing since. Looks like I’ll be going to @ICOnews to make them aware of your failure to adhere to legislation... you had 1 month to comply with SAR!
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Martyn Beck
(@martyn_beck) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam hi, I have an issue where the sound is cutting out for a few milliseconds every few minutes, and can't understand why. All cables are connected correctly, and PS4/Netflix aren't causing the same problems
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@jordansmith_33 @SkyUK You names never Jordan Smith btw 😂
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john saintsfc Anstey
(@johnansteyhotma) reported
from
Stoke-on-Trent, England
@SkySports Arteta should be more concerned 😂 this is all becoming pathetic now. We may aswell declare uk in lock down completely & all take 2 weeks off what we all do 👍
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Adam
(@adam_w_uk) reported
from
Macclesfield, England
@BootneckShuffle @SkyUK IPTV, £45 for the year, cancel sky 😂
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Alfred Dewsbury
(@alfdewsbury) reported
from
Northwich, England
@SkyHelpTeam Still can't sign in to Sky. Tried ringing but "we are very busy but will answer your call within half an hour". Oh, the MySky app still works so I can see how much money they are taking from my account!
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam I updated my phone yesterday and ever since it’s not receiving mail. Says imap not working. Not tried on the web
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Lee Hallam
(@LeeHallam89) reported
from
Stoke-on-Trent, England
@SkySportsPL @SkySports Bit harsh on Guaita to say he spilt that! Not much else he could do The headline should be 'crap defending allows Lundstram a free shot a goal to make it 1-0' 🙂 #GoalkeepersUnion
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Hargreaves
(@JJBHargreaves) reported
@SkyUK what's going on with internet outages in Cardiff? Can't find an email to contact or phone number to call on your 'help' section.
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David Cheyette
(@davidcheyette) reported
@SkyHelpTeam I pay for BT sports in my subscription but am unable to watch it through SkyGo, why ? I dont want to spend hours on the phone to you, could someone help me please !?
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Andy Willetts
(@andywilletts) reported
The @skysports coverage has been dreadful. They’ve literally shown the non-handball and the Sanchez non-incident more times than they showed our goal. #bcfc
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John Gatenby
(@mooseovtang) reported
@SkyHelpTeam An engineer came to our home. 1 hour later sky customer services (sky Q tech team) called my wife.
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Amelia 💚🐝💚
(@Amelia_mcJ) reported
@SkyHelpTeam Also it said to book an engineer as there seemed to be a fault outside then they said they had to visit the property but tbh the broadband seems to be working again so we never booked an engineer but there seems to be a problem with phone line.
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gavin risbridger
(@gavris) reported
from
Kirton, England
@SkyHelpTeam hi my hard drive has just failed on my sky hd box it’s over 10yrs old. I’ve only just renewed my contract, tried calling but there’s a 45 minute wait. Can you help please?
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becky kempster
(@beckjay2008) reported
@SkyHelpTeam Hi we had sky q fitted and it seems to be faulty.Ive tryed getting in touch but no one seems to reply.Can anyone help
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paul turner
(@pht86) reported
What ******** had Dion Dublin got on his face!!! #skysports
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Deac
(@DeaconJustified) reported
@SkyHelpTeam So its my fault. Got it. All that and that's your response. I will be calling and putting in a formal complaint. What a joke Sky is.
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Tess Pepper
(@tesspepper) reported
@SkyHelpTeam I've waited on hold already 4 approx 90m this week. I'll emphasise again this is entirely sky's error. Don't want 2 spend my day stood in my garden (only place I have signal) waiting 4 someone 2 answer. Given I'm a loyal customer can u offer something a bit better than that?