Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Congleton, Winsford, Northwich, Crewe, Sandbach and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Wi-fi | |
| Congleton |
TV | |
| Stoke-on-Trent |
TV | |
| Winsford |
TV | |
| Northwich |
TV | |
| Winsford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Stephen Evanson
(@evanson316) reported
from
Crewe, England
@SkyHelpTeam hi I’ve got a problem, my old lady friend wants to cancel her channel subs, what’s the number she needs to call as she’s got no internet, and is hard of hearing. She’s not very good at all this stuff. Thanks.
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@SkySportsPL @SkySports Man city don't make enough money, they don't have a big enough fan base, so the investigations should come and kick the crap out of that team and then goodbye man city hopefully
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Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
@LyNxAkAsTeFfOn I’ve had similar issues for nearly two weeks. Thought it was just me.. @SkyUK
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gareth jones
(@gaj1988) reported
from
Sandbach, England
@SkyUK pretty appalled at your customer service. No internet for three months, fobed off, been told its a signal issue on the box. Moved the box, changed channel's. Still no improvement. Left to go to another provider. The complaints team have never phoned me back
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Alfred Dewsbury
(@alfdewsbury) reported
from
Northwich, England
@SkyHelpTeam Can't access my wife's Sky account. Her user name, password, and security questions are all rejected so can't change her password. I sent her an email but have had no notification that it has arrived. Seems to be many, many people with similar problems.
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Alfred Dewsbury
(@alfdewsbury) reported
from
Northwich, England
@SkyHelpTeam Still can't sign in to Sky. Tried ringing but "we are very busy but will answer your call within half an hour". Oh, the MySky app still works so I can see how much money they are taking from my account!
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Damien Griffiths
(@Accipiter79) reported
from
Newcastle-under-Lyme District, England
@chrisogden2018 @Umar_iFL @EddieHearn @TheO2 @SkySports @SkyAdamSmith @SkySportsBoxing need to pull their fingers out of their arses when the rights fees are up. Amazon launching a sports streaming service and expect Netflix to follow suit. They will have no choice but to splash out some dosh.
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Lee Hallam
(@LeeHallam89) reported
from
Stoke-on-Trent, England
@SkySportsPL @SkySports Bit harsh on Guaita to say he spilt that! Not much else he could do The headline should be 'crap defending allows Lundstram a free shot a goal to make it 1-0' 🙂 #GoalkeepersUnion
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
Even escalated the call and the manager wasn’t willing to help @SkyHelpTeam not very good customer service - and why send offers though the post if it’s not an offer !
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam our internet has been down for 2 days. Can you have a look and get it fixed. Post code ST11 9BS
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Tom Sefton.
(@seffy11) reported
from
Macclesfield, England
When the lower league team you support is skint or going bust the default is to blame @SkySports and the @premierleague despite the clubs being ran so poorly. #dontgetit
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@ManUtd further of example of shambles at United… Season ticket holders have not been told of issue with payment of season ticket renewals..No finance option…Zebra Option gone..No communication at all… @SkySports hundreds will lose season tickets #disgraceful
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Jack Wilson
(@JackTWilson95) reported
from
Northwich, England
@SkySports @GTagg97 @SoccerSaturday No shock there’s us going 1-0 down at Stockport😂 I was at that game
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Martyn Beck
(@martyn_beck) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam hi, I have an issue where the sound is cutting out for a few milliseconds every few minutes, and can't understand why. All cables are connected correctly, and PS4/Netflix aren't causing the same problems
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HotToddy
(@Toddy0011) reported
from
Macclesfield, England
@SkyHelpTeam submitted complaint and Subject Access Request on 2nd September. Not heard a thing since. Looks like I’ll be going to @ICOnews to make them aware of your failure to adhere to legislation... you had 1 month to comply with SAR!
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam once again internet down. Such poor service from my router. Any slight movement and it’s signal is lost 🤬
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Callum Bradke
(@calBradke) reported
from
Crewe, England
@SkySports @premierleague @FA Sort your shit out so clubs like this don't have to suffer it's current existence! Modern football is proper **** 🖕🏽
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
Complaint sent in via email via the website @SkyHelpTeam #SkyQ
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russ phillips
(@rustyp29) reported
from
Crewe, England
@marathon45 @SkyCricket @SkySports Shame it didn't pour down
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Sarah Wetherell
(@sarahwetherell) reported
from
Northwich, England
@SkyUK worst service from you currently. Should have known when it took 30 mins to answer my initial sales call you would be crap at service calls.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@phat_ead) reported
Following the takeover, I now need to speak to Sky to get Skysports added again given my strop to cancel when the Newcastle takeover was blocked last July…wonder whether they put the note on my account that I said I didn’t want the Premier League to receive anymore of my cash?!
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Scott Bishop
(@IAMBiSH1) reported
@SteveGa29834389 @SkyUK @Russ_Eionbot I’ve already pre registered for Glass. We’ve been having issues with our Sky for months. Had the box changed and the dish checked, and the TV is having a black screen every 12 seconds or signal drops out. Having Glass will eliminate that issue as it’s internet only.
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Amanda👩🏽💻
(@amandafclark) reported
@SkyHelpTeam @PrincessAmy89X That told us nothing when we could load this up. Just that it went down. For 4+ hours. Where is the explanation ?? Why does it keep happening??
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
@SkyHelpTeam hey there I’m a Sky Q customer. Can I switch my contract from Sky Q to any Sky Glass contract without a need of a new contact? OR do I still have to get a new Sky Glass contract as well as still sticking to my current Sky Q box contract when it runs out in 2023?
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The Rt Hon. Knight
(@knight247) reported
@SkyHelpTeam That’s a shame. Thanks for the reply. This is going to be an issue going forward for sky as all their current customers, including me, will not purchase three of the TV glass units to replace their main Sky Q box and mini boxes.
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NUFC Boyo
(@NufcBoyo) reported
@Johnsmi57907160 @AddingRandomWit No thanks I don’t even watch the champions league . I follow my club - when we were relegated to championship with villa why did skysports lose 20% of viewings in the premier league . We are a one club support up here in the north ! We will be an absolute power house
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Jane
(@janey23_belle) reported
@tyronce @SkyHelpTeam I've been having same problem. Is fine on a different phone though 🤔😬
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celerycruncher
(@cthao2101) reported
@SkyHelpTeam the red button did not work from 2pm -6pm it started working as soon as euro tour finished and womens event started 4 hrs lost coverage this is a regular problem and i know of others who experienced this yesterday. this seems to happen every week and is nothing to do with my tv
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Terry Aspinall
(@AspinallT) reported
@RatatoskrUK @Ben_78_ @SkyUK Dead right take it wherever you can get it a poor man won’t complain.
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Richard overty
(@RichardOverty) reported
@SkySports hi, why can I not buy the fight through either sky or BT box office ? I live in Isle of Man. BT website just says bad gateway !