Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (47%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Macclesfield, Winsford, Crewe, Sandbach, Newcastle under Lyme, Congleton and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Macclesfield |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam had WiFi issues for the last week
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Peter Gillett
(@PeterGillett7) reported
from
Sandbach, England
@SkyHelpTeam Never a pay per view fight
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam It's not just the f1, it's a real problem for anything. If you miss the end of a show by minutes you have to wait a day for it to become available on your playlist. Is there going to be updates for this. If not I'm glad I haven't sent my sky q Box back yet
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam
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chris harthern
(@chrisharthern) reported
from
Nantwich, England
@SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service
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Sally Huntington
(@ArtySally) reported
from
Nantwich, England
@SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@SkyHelpTeam Managed to speak to someone who was EXTREMELY RUDE & UNHELPFUL! As a result iv now cancelled my Sky subscription! Very incompetent you are!
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam why is it I'm still unable to watch the Bahrain grand Prix on sky glass? Any idea how long it should take from a programme to finish before I can watch on my playlist. Thinking of going back to sky Q this is garbage!
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at
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Martin Cooper
(@Shabba4456) reported
from
Crewe, England
Has @GNev2 taken over @SkySports or something, or is it just a slow news day 🥱🥱
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Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
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Jono
(@JonoH19) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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Paul
(@Paul_H1982) reported
from
Leek, England
I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Naylor
(@loopylalaland) reported
@SkyHelpTeam can someone please help - I have been trying to call but get cut off at the automated start of the call. I need to arrange for the master socket in my house to be moved.
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Mick Maldini 💙
(@MickMaldini) reported
@SkySports Happens day in day out throughout football, yet all of a sudden @nufc are the worst culprits at everything even though its debatable theyve done anything. 14 years of mal practice yet only now it counts. Utter bull.
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Laura Louise Milton
(@lauralouisemilt) reported
@SkyHelpTeam Broadband not working properly keeps logging out
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Dalai Lemur
(@Social_embryo) reported
@SkyHelpTeam Hi Team, not true. I just spoke to one of your team and there is an issue at the exchange. Remediation is now set at anywhere between 24 to 48 hours so this means potentially a large number of your customers will have no broadband for 3 days. Not ideal given the pandemic
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Rebecca 💕🦄
(@RebbieBerrie) reported
@SkyUK Hi, internet is down at my nans house in Uckfield, TN22 5BS. Any reason why??
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Hannah
(@SympatheticType) reported
@SkyHelpTeam I've tried to call you 7 times on 2 different numbers in the last 15 minutes and every time your system hangs up on me and I can't get through security. I want to discuss my contract renewal. What is the best number to contact a customer rep on....
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Biola Odunuga Zlatan ⚪
(@Biola_Odz) reported
@SkySports How did you guys treat Jose Mourinho. Just shut up if u don't have anything to say
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David Breen
(@DavidBreen8) reported
@SkyHelpTeam Not good enough. Misleading advert I like to cancel my contract with tv
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shaun
(@shaunRobbo80) reported
Hey @SkyHelpTeam why do I have to pay £50 to loan a sky Q mini box. No engineer fees as I'll do it and I'm sure @RoyalMail don't charge £50 to deliver an item. Does that mean that you always own the box so the warranty is endless and covered by you, so I can cancel my insurance?
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Andrés Fernández ۞
(@Andriusfp) reported
@SkyHelpTeam I haven't got internet connection since this morning. I've done everything you advise in the website and still not working. Is there any other real solution or I have to book an engineer paying £15 and wait 3 more days to fix the problem? I need connection to work.