Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Crewe, Stoke-on-Trent, Leek, Macclesfield, Congleton, Winsford, Northwich, Sandbach and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Andrew Newman
(@congobongoman) reported
from
Congleton, England
The old Sky Sports Scores App was BRILLIANT. The new one from today is AWFUL! Aarghhh. Change it back... @SkySports
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Dan Whitehead
(@DanWhitehead2) reported
from
Stoke-on-Trent, England
Poor from he two @SkySports commentators Alan Smith & Bill Leslie! Been on @BenG0dfrey case all game!
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Sarah Deakin
(@SarahAshton17) reported
from
Winsford, England
@SkyUK hi I'm just wondering of your website is down I'm trying to upgrade but it's not letting me just says one of payment £0 monthly payment £0 then says there is a texhnical error with the account
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Steph Bunn
(@Korri46) reported
from
Northwich, England
@SkyUK for weeks now my hub keeps turning itself off, and my sky box signal keeps dropping out even when the weather is fine. I've tried using your website but it keeps sending me found in circles!!
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)
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Tom Evans
(@Tomkin949) reported
from
Stoke-on-Trent, England
@SkyHelpTeam any idea how long the outage in Burslem will last?
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graham
(@grahamthubron) reported
from
Crewe, England
@SkyHelpTeam if u know there is an issue with BB why on earth are U advising people to start pulling plugs out and checking their own internal set up?
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Jim Millen
(@jim_millen) reported
from
Macclesfield, England
@gitto9 @SkyHelpTeam Never got through last night, gave up after more than 2 hrs on hold. 😳 Going to try again today.
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Loretta McIntosh
(@maccbird) reported
from
Macclesfield, England
@SkyHelpTeam hi having problems making & receiving calls on my new iPhone 11. Would like some help please by an agent not your web page
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Helenellisabeth
(@Helenellisabeth) reported
from
Macclesfield, England
@SkyHelpTeam hi what’s happening with broadband in Tytherington Cheshire please? Nothing all day and I cannot get through on the phone. The online diagnostics are not working for me.
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sarah foreman
(@Foreman5Sarah) reported
from
Congleton, England
@SkyUK been a customer for over 20 years never any problems ment to be a VIP customer yet you won’t let me join sky mobile 😡😡 maybe I should leave sky and become a BT customer instead !!!! 😡😡😡
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Hadge
(@hadgett7) reported
from
Newcastle-under-Lyme District, England
Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS
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Swif’ Nick 🏍💨
(@SwifNick37) reported
from
Cresswell, England
@SkyHelpTeam I’ve had horrendous sky broadband issues all day, is there a problem in Staffordshire?
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@bestcanton7 @SkySports @GaryLineker You either are offside are you are not, I don't see the issues here, how are you willing or wanting to see this law in particular alter?
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Tony
(@TonyMellor6) reported
from
Stoke-on-Trent, England
@SkySports The football show is the worst program you’ve put on, it is so boring,please take it off !!
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the truth
(@SWD1985) reported
from
Northwich, England
@MichaelBensonn @SkyUK Mike Tyson would hang both you out simple I think even now none of the heavy weights these days could of even gone one round with the 1999 lads your all muppets
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sarah foreman
(@Foreman5Sarah) reported
from
Congleton, England
@SkyHelpTeam can someone explain how after over 20 years of loyalty and a so called VIP customer we are not fit to be mobile customers of yours ??? Maybe 🤔 we should cancel all our sky package tv phone broadband and sky Q as it appears we’re not worthy 😡😡😡😡😡😡😡
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert
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PeterJFrancis (G7MMW)
(@PeterJFrancis) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Groundhog Day! I’ve been doing this for the last 4 weeks I’ve had 2 x @OpenreachHelp engineers out and it’s STILL dropping out multiple times per day. I’m paying for a service I’m not getting ...please FIX IT
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Emma Ronan-Peate
(@emmapeate) reported
from
Middlewich, England
@SkyHelpTeam hi my internet connection seems to have gone down. I’ve checked it on the sky app and it’s saying there is a problem outside my home I live in Middlewich Cheshire can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher White
(@chrisjasonwhite) reported
@A85Simon @SkyHelpTeam @SkyHelpTeam Broadband down again, second day in a row (DY10). What a joke. I spent hours on the phone yesterday being told absolute lies. This happens whenever we have heavy rain. Get it sorted!
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Luke
(@LukeTeles_) reported
@SkyHelpTeam my broadband box has an amber light on in the middle has been that way since 3am this morning I have had multiple issues with the speed recently we are with sky super fast fibre optic broadband I have tried everything to fix it is still the same HELP?
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Colin Newey
(@colin_newey) reported
So many problems in the Stourport area with broadband @SkyHelpTeam, dropped off about 3pm yesterday, started working again at 1am and has now dropped again, sort the stourport area out
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Springiee
(@Springiee) reported
@SkyHelpTeam my internet has been down for hours (DSL Down), when is it going to be fixed? I can't get any additional information on it.
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Matthew Hagerty
(@Matty_one_eye) reported
@SkyHelpTeam Hello, I’ve just noticed that you have charged my account £200 for not returning my SKY equipment in October. That is simply not true!! Can please check your records and issue a refund ASAP. Thanks in advance. Matthew
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ChemicalOrigins
(@OriginsChemical) reported
@karribunny22 @SkyHelpTeam @RobinJBailey Yeh I’m having the same issues been happening a lot over the last week around 10pm onwards but never this time of day
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Unhappy Snapper⚓🏉📷⚽️
(@TraceyLintern) reported
@SkyHelpTeam Day #5 with no service, day #4 since reporting to #SkyBroadband Any update @SkyHelpTeam ? Not even had a engineer scheduled yet...
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Dan
(@DanHamm08951803) reported
@SkyHelpTeam absolute disgraceful again. Paying £32.50 just for WiFi no service again, missing a days pay today. Lost service a year ago for 3 months, and all I get is an engineer will come out when we both know we need an openreach engineer
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🦉
(@needyyynasa) reported
@TaylorCRT999 @SkyHelpTeam 👍🏻 good to know im not the only one in stour whos sky is absolute garbage at the minute
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BlackCountryBob 🐺💙
(@BlackCountryBob) reported
@SkyHelpTeam Internet is down again, second day in a row at 15:00 How do you expect me to work with this service??