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Sky outages and service status in Alsager, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Alsager, including 5 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Aug 13, 10:00 PM GMT+1.
  • 44% Internet (44%)
  • 44% TV (44%)
  • 11% Phone (11%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alsager, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, and Northwich.

CityProblem TypeReport Time
Stoke-on-Trent TV 17 hours ago
Crewe Internet 18 hours ago
Crewe Internet 18 hours ago
Crewe Internet 19 hours ago
Northwich Phone 19 hours ago
Stoke-on-Trent Internet 7 days ago

Nearby cities with recent reports

Crewe

4 recent signals

18 hours ago
Stoke-on-Trent

2 recent signals

17 hours ago
Northwich

1 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • imandywelsh
    Andy Welsh ⛄ (@imandywelsh) reported from Stoke-on-Trent, England

    Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm

  • Dougien32
    Douglas Neilson (@Dougien32) reported from Crewe, England

    I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5

  • pedallingforfun
    Pedalling For Fun (@pedallingforfun) reported from Northwich, England

    @SkyHelpTeam please can we get an update on when your broadband service will be restored?

  • Joe94_
    Joe Mitton (@Joe94_) reported from Nantwich, England

    @SkyHelpTeam Internet is not working, CW5 area

  • nige_h64
    NigeH64 💙 🇬🇧🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nige_h64) reported from Stoke-on-Trent, England

    @HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think

  • Nejscot
    Scott (@Nejscot) reported from Kidsgrove, England

    @Mandy20x @wrighty108 @LFCTammy If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!

  • Nejscot
    Scott (@Nejscot) reported from Kidsgrove, England

    @groovyhair @SkySports Me too! Terrible times when people could do with a few quid!

  • Cheshirebaggie
    Paul Hughes (@Cheshirebaggie) reported from Northwich, England

    @ScholesDominice @SkySports Don’t need education in this, this BLM movement is doing nothing for the issues. It’s divisive, and bringing back the dark days of the late 70’s. I remember the days well, and believe me we don’t want to go back. The Kick it out message needs a re launch.

  • PantaleonLutta
    Lutta Pantaleon (@PantaleonLutta) reported from Stoke-on-Trent, England

    @SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.

  • NickinAlsager
    Nick Stubbs (@NickinAlsager) reported from Alsager, England

    Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.

  • MattHugheslives
    Matthew Hughes (@MattHugheslives) reported from Stoke-on-Trent, England

    So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.

  • Tomkin949
    Tom Evans (@Tomkin949) reported from Stoke-on-Trent, England

    @SkyHelpTeam any idea how long the outage in Burslem will last?

  • CJW1986
    💫Carla 💫 (@CJW1986) reported from Northwich, England

    @SkyHelpTeam Managed to speak to someone who was EXTREMELY RUDE & UNHELPFUL! As a result iv now cancelled my Sky subscription! Very incompetent you are!

  • salford225
    🔴⚪️⚫️ (@salford225) reported from Winsford, England

    @SkySports He's a ******* idiot

  • Toddy0011
    HotToddy (@Toddy0011) reported from Macclesfield, England

    @SkyHelpTeam submitted complaint and Subject Access Request on 2nd September. Not heard a thing since. Looks like I’ll be going to @ICOnews to make them aware of your failure to adhere to legislation... you had 1 month to comply with SAR!

  • richroet
    Richard Roeton (@richroet) reported from Leek, England

    @SkySportsF1 @SkySports doing best 2 spoil start of #Formula1 season. Series link worked between seasons for years doesn't work this year. Quali not recorded so was finding download at stupid o'clock last night. Put race on record for it to switch to football midway through race

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.

  • KieranStockton
    Kieran Stockton (@KieranStockton) reported from Macclesfield, England

    @steven_metcalfe @SkySports I just bring it back to, imagine if fans were in the stadium when kneeling started... When it was actively apart of the BLM organisation. Imagine the booing that'd have taken place when the organisation started spouting defund the Police, down with Israel etc.

  • Nejscot
    Scott (@Nejscot) reported from Kidsgrove, England

    @Leanne_1010 @MrAsh74 @TimmR7 @SkyHelpTeam @Samphil95 @sky @SkySports Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom

  • del__91
    del (@del__91) reported from Stoke-on-Trent, England

    Getting pretty pissed off I can't pause my @SkySports tried at several times of day including the middle of the night (joys of an 11 week old) and still getting a technical error. Shall I just cancel my DD @SkyHelpTeam Bet you'd spring into action then 🙄

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • suzickles
    Sanfairyann (@suzickles) reported

    @cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty

  • _Mikedefc
    Michael (@_Mikedefc) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel then rejoin

  • RHarrisonMedia
    Richard Harrison (@RHarrisonMedia) reported

    @SkyHelpTeam - my landline isn't working and I don't have a mobile. I have tried the online help but it didn't work. Please can you assist me?

  • dubster34
    Scott Hillier (@dubster34) reported

    @SkyHelpTeam AVOID THIS COMPANY ! Went for a Sky broadband contract. They made a mess of the outside of my house and now are refusing to do anything about it. Telling me it's my responsibility to get Openreach to fix it. Absolutely disgusting way to treat customers. Theyll see me in court

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    @EnglishRhino @SkyHelpTeam My Sky landline has gone down but broadband itself is working - reluctant to reset router at this stage!

  • alexirvine98
    alex irvine (@alexirvine98) reported

    @SkyHelpTeam I’ve had no internet all day and I’ve tried to live chat with no resolution. I have had to take a day off work and had terrible customer service

  • rsergeant
    Robin Sergeant (@rsergeant) reported

    @cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price

  • SirHammerLot25
    Richard Hammer (@SirHammerLot25) reported

    How **** has @SkySportsNews become now discussing players hair styles.. THE WORST Soorts news in Britain it’s **** @SkySports zero decent content

  • Ricardo3511
    Ricardo35 (@Ricardo3511) reported

    @cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back

  • ruthersrobert
    Robert Rutherford (@ruthersrobert) reported

    @RossGibbs78 @SkyHelpTeam @EE Yes it is down