Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Crewe, Stoke-on-Trent, Leek, Macclesfield, Congleton, Winsford, Northwich, Sandbach and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Peter Gillett
(@PeterGillett7) reported
from
Sandbach, England
@SkyHelpTeam Never a pay per view fight
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chris harthern
(@chrisharthern) reported
from
Nantwich, England
@SkyHelpTeam 03337593772 phone number only open 8am till 8:30am with no notification to customer about change to service
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💫Carla 💫
(@CJW1986) reported
from
Northwich, England
@SkyHelpTeam Managed to speak to someone who was EXTREMELY RUDE & UNHELPFUL! As a result iv now cancelled my Sky subscription! Very incompetent you are!
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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Paul
(@Paul_H1982) reported
from
Leek, England
I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Jono
(@JonoH19) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam why is it I'm still unable to watch the Bahrain grand Prix on sky glass? Any idea how long it should take from a programme to finish before I can watch on my playlist. Thinking of going back to sky Q this is garbage!
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
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Martin Cooper
(@Shabba4456) reported
from
Crewe, England
Has @GNev2 taken over @SkySports or something, or is it just a slow news day 🥱🥱
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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We are Stoke
(@weare_stoke) reported
from
Bucknall, England
@SkyHelpTeam Please can you fix the audio on your coverage of Stoke vs Birmingham? The commentator sounds robotic.
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Richard Roeton
(@richroet) reported
from
Leek, England
@SkySportsF1 @SkySports doing best 2 spoil start of #Formula1 season. Series link worked between seasons for years doesn't work this year. Quali not recorded so was finding download at stupid o'clock last night. Put race on record for it to switch to football midway through race
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daniel banks
(@danielmbanks) reported
from
Middlewich, England
@SkyHelpTeam It's not just the f1, it's a real problem for anything. If you miss the end of a show by minutes you have to wait a day for it to become available on your playlist. Is there going to be updates for this. If not I'm glad I haven't sent my sky q Box back yet
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Sally Huntington
(@ArtySally) reported
from
Nantwich, England
@SkyHelpTeam need to speak to someone regarding our broadband installation but 0333 numbers are not working?? Says incorrect no.
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Tim Whitehurst
(@TimWhitehurst84) reported
from
Silverdale, England
@SkySports @SkyGroup @SkyHelpTeam sort out Birmingham Vs Stoke on red button... sound is terrible and picture has now frozen FFS
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jacky Stenner
(@StennerJ) reported
from
Bristol, England
@SkyHelpTeam There is no number - I dont want to leave sky completely - just cancel the landline. This is ver frustrating - we are diamond customers and at this rate will leave completely - give me a number please not a link!
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Kayleigh Bale RVN
(@Kazza_Budgie) reported
So sick and tired of @SkyHelpTeam Internet. All you get is ring us, we've sent an engineer, we've sent a booster. Our website says the Internet is fine. When it quite clearly isn't. Still expected to pay full price for a piss poor service. 100% do not recommend.
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Dan carroll
(@DanCarroll07) reported
@rxse1324 @SkyHelpTeam @xboxuk Same problem! What was the fix?
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Susie Soo
(@Susie_Soo83) reported
@SkyHelpTeam I haven’t had a sky signal on my sky plus box for over a week. I have tried resetting the box and turning it off at the wall but it’s not come back. Any help?
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Mr. Figo
(@MarioFiga) reported
@SkySports Poor, manipulated people.
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Sabrina
(@sabs525) reported
@SkyHelpTeam is there a problem in the Rayleigh area with broadband been down two hours now!
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Ash Sneesby ϟx
(@EchelonLover) reported
@SkyHelpTeam They have ran a “check” however I am still having issues ... what else would be the issue?
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olly clarke
(@ollyclarke27) reported
@KaizenSYX @Nickyoungyyoung @SkySports If two players go for a header, one gets ball other causes clash of heads, should he be send off? Because it’s dangerous? Could cause fractured skull.... it’s a contact sport!! The issues with this incident, is that chilwell bottled it and turned his back!
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Diana Winn
(@DWinn63) reported
from
Woodford, England
@SkyHelpTeam no internet Woodford NN14. Had an engineer booked but he called to say it was an outage rather than fault at my home which Sky implied. Can you advise when this will be fixed please as I work from home!
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Diana Winn
(@DWinn63) reported
@SkyHelpTeam Your engineer confirmed there was but nothing is showing on your system. Engineer has cancelled his visit as not necessary. Some customer service would be appreciated please!