Sky Outage Report in Alsager, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alsager, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Alsager, Cheshire East, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Leek, Macclesfield, Congleton, Winsford, Northwich, Sandbach and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Sarah Deakin
(@SarahAshton17) reported
from
Winsford, England
@SkyUK hi I recently got a offer for sky q with free installation and 1 free mini multiroom box When I ordered there were no multiroom boxes in stock. I was told to order this at the end of march. When I've gone on to order its charging me £50 can u help as cant get through phone
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I would like to cancel sky, I've been messaging and asking since April and now I've ended up with a bill of £102. I really can't believe 2 months on I'm still trying to cancel it. This should have been done a couple of months ago
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@steviet184 @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Do you not realise what I've told you. I want to cancel my Sky. I've been trying for the past 2 months at least to mo avail.
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Leanne_1010 @MrAsh74 @TimmR7 @SkyHelpTeam @Samphil95 @sky @SkySports Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott
(@Nejscot) reported
from
Kidsgrove, England
If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@LisaC21 @SkyUK Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@groovyhair @SkySports Me too! Terrible times when people could do with a few quid!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@realgazwalsh @jenniew62605798 @Mandy20x If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Martin folan
(@mf1868) reported
from
Middlewich, England
@SkyUK As a key worker in a local supermarket, and a loyal sky customer since 2014, who do I need to speak to about renewing my contract
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Dave (not the rapper)
(@David_stoneley) reported
from
Winsford, England
@SkyHelpTeam I need to contact a member of the team to sort out my account. I wish to reduce my package and cancel my BB, Iv tried to do this on the mysky app and each time I select remove package it says I have to call someone, but no one will answer as I’m not a priority.
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Mandy20x @wrighty108 @LFCTammy If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@SkySports We are miles better than them, I have no problems saying that.
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Paul Hughes
(@Cheshirebaggie) reported
from
Northwich, England
@ScholesDominice @SkySports Don’t need education in this, this BLM movement is doing nothing for the issues. It’s divisive, and bringing back the dark days of the late 70’s. I remember the days well, and believe me we don’t want to go back. The Kick it out message needs a re launch.
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@LyonsGMark @Vatsaltiwari23 @leeryxn @NathanM11572620 @MarioMarta7 @UtdKieran @rcklfc33 @SkySports How some people can put down our manager, and claim to still be a supporter is bonkers.
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@skyuk I've been trying to cancel my subscription since beginning of lockdown but you have not got back to me or cancelled it. I'm not working at the moment and cannot justify having sky. Please will you get back to me. My account number is 630217563018.
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🔴⚪️⚫️
(@salford225) reported
from
Winsford, England
@SkySports He's a ******* idiot
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Tom Sefton
(@seffy11) reported
from
Macclesfield, England
@robert130392 @SkySports He was ****. So glad UTD steered clear of him.
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@balltamer1 @ComposedVirgil @MarshInsight @SkySports No but calling someone a retard for no reason isn't nice
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Dave (not the rapper)
(@David_stoneley) reported
from
Winsford, England
@SkyHelpTeam I have tweeted you twice now, and still no reply...... if I was to cancel my direct debits I’m sure you would respond faster.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Brother Theresa
(@wolfetoner) reported
@franklineworld1 @SkySports ?? Would you not prefer to be in United's position right now?.. we were down with you before ole came in.. we had won cups but wasnt good enough for us.. we need to be competitive in the league
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James melia
(@jmelia01) reported
@SkyHelpTeam Over 24 hours of issues at this point. WiFi is still cutting in and out. Useless customer service. Feels like banging my head on a brick wall.
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Claire Lee
(@claireleexx) reported
@SkyHelpTeam I still have no internet connection to my sky Q box! Iv tried all the online help and it’s still not working. And now your phone lines are closed! One very unhappy customer! 😡
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sarah mustoe
(@special5757) reported
@SkyUK my sky box is not@allowing me@m to access any sky channels at all, it says my viewing card is not authorised. My bills are up to date (in fact I’m in credit) and on a new contract, so can you help with this please?
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Becky
(@BecBroughton5) reported
@SkyHelpTeam Yes I'm still having issues. The internet keeps coming back for a while before going down again. It's been the same for over 24 hours now!
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keshav piplani
(@keshavpiplani) reported
@SkyHelpTeam SKY brodband intermittent outage and not able to do anything @belfast
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Mr S Dowling
(@MrSBDowling) reported
Pretty ironic that @SkyUK emails me with my VIP platinum rewards, yet I am sat here with no internet for the 6th day running. @SkyHelpTeam - please respond! 4 days with intermittent service and 48 hours or no service is unacceptable.
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Duncan Ndegwa
(@ndegwa_dn) reported
@SkySports More like epic beat down
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Unprecedented Quadruple Treble Winners.
(@anthony19641888) reported
@SkySports Does anyone know if he has any health issues in this department, or are they just happy to make things up as they go along. I guess ignorance really is bliss.
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Reece
(@Reece94647094) reported
@SkyHelpTeam Hi my WiFi is back on now but very very slow keep going on and off it’s a joke I should be getting refunded meant to get 60mbps getting 37mbps it’s a joke honestly