Sky

Sky Outage Report in Stoke-on-Trent, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4, ST10, ST3, ST1 and ST8.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stoke-on-Trent, England 05/24/2025 12:30

May 24: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (47%)

    TV (47%)

  2. Internet (34%)

    Internet (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Sandbach, Newcastle under Lyme, Congleton and Stone.

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City Problem Type Report Time
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • Nejscot Scott (@Nejscot) reported from Kidsgrove, England

    @SkyHelpTeam @Carra23 @GNev2 @BBCWatchdog You are ripping your customers off! Pause everyone's Sports package immediately in this time. Sky systems can't cancel and people will forget. #rippoffbritain

  • mrmatbailey baileytime (@mrmatbailey) reported from Leek, England

    @SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.

  • nickfurber Nick (@nickfurber) reported from Stoke-on-Trent, England

    @SkyHelpTeam audio sync issues on sky go. Doing my head in

  • Bebboz1 John Bebbington (@Bebboz1) reported from Crewe, England

    @SkyHelpTeam funny how my billing month starts tomorrow and it won’t let me pause my sports package or even cancel it on the app

  • Nejscot Scott (@Nejscot) reported from Kidsgrove, England

    @steviet184 @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom

  • Nejscot Scott (@Nejscot) reported from Kidsgrove, England

    @LisaC21 @SkyUK Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom

  • Nejscot Scott (@Nejscot) reported from Kidsgrove, England

    @Leanne_1010 @MrAsh74 @TimmR7 @SkyHelpTeam @Samphil95 @sky @SkySports Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom

  • del__91 del (@del__91) reported from Stoke-on-Trent, England

    Getting pretty pissed off I can't pause my @SkySports tried at several times of day including the middle of the night (joys of an 11 week old) and still getting a technical error. Shall I just cancel my DD @SkyHelpTeam Bet you'd spring into action then 🙄

  • Nejscot Scott (@Nejscot) reported from Kidsgrove, England

    @Mandy20x @wrighty108 @LFCTammy If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!

  • NickinAlsager Nick Stubbs (@NickinAlsager) reported from Alsager, England

    Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.

  • Nejscot Scott (@Nejscot) reported from Kidsgrove, England

    @lauraabdn @skytv Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom

  • Nejscot Scott (@Nejscot) reported from Kidsgrove, England

    If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!

  • Dougien32 Douglas Neilson (@Dougien32) reported from Crewe, England

    @skytv you like to make it hard for people to downgrade! Spoken to two people bout removing @SkySports and they couldn't help me, so now you have me on hold for twenty minutes! 😂

  • ethanhunt1961 Dave Rouse (@ethanhunt1961) reported from Crewe, England

    @SkySports now channel 402. Not a bad game.... 💙💙💙😉👍👏👏👏👏

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Forsbrook, England

    @SkyHelpTeam I updated my phone yesterday and ever since it’s not receiving mail. Says imap not working. Not tried on the web

  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @jordansmith_33 @SkyUK You names never Jordan Smith btw 😂

  • Dougien32 Douglas Neilson (@Dougien32) reported from Crewe, England

    @skytv you like to make it hard for people to downgrade, spoken to two people about removing @SkySports and they couldn't help, so now on hold for 20 minutes hoping I'll give up and hang up! 😂

  • Nejscot Scott (@Nejscot) reported from Kidsgrove, England

    @Beanog @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom

  • Nejscot Scott (@Nejscot) reported from Kidsgrove, England

    @groovyhair @SkySports Me too! Terrible times when people could do with a few quid!

  • johnansteyhotma john saintsfc Anstey (@johnansteyhotma) reported from Stoke-on-Trent, England

    @SkySports Arteta should be more concerned 😂 this is all becoming pathetic now. We may aswell declare uk in lock down completely & all take 2 weeks off what we all do 👍

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • davedavis1996 Dave Davis🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@davedavis1996) reported

    @skysports petition not to have JFH on your show again please. He’s ******* awful

  • beton_wayne Wayne c beton (@beton_wayne) reported

    @SkySports VAR needs scrapping it's caused more problems than it's resolved

  • fishyweb Stephen (with a PH) Gunn (with 2 Ns) (@fishyweb) reported

    Does anyone have any good experiences to share about @SkyUK Customer Services, or do they treat all their customers with complacency and contempt (as has been my experience)?

  • NineNineCraig 🏳️‍🌈 Craig 🇮🇪 (@NineNineCraig) reported

    @HarrisonLucraft @SkySports They support Wigan and Bolton respectively so nice try

  • NiazFaruki Niaz Faruki (@NiazFaruki) reported

    @dylan_maby @SkyHelpTeam Not much help @SkyHelpTeam

  • ProfCTurner Professor Colin Turner (@ProfCTurner) reported

    @revdenoodles @SkyUK Ah, that's good of you. I think you are right and I need it for the lock to their equipment. The most recent requirement is that the hub cannot be plugged into a mains extension cable but the socket on the wall. I shall be very surprised if that was the source of problem.

  • jgibbo jo gibbo (@jgibbo) reported

    @SkyHelpTeam hi any known issues in LS23 for internet connection ours is shocking in and out and very low speeds? Thanks

  • cianwoody Woody26 (@cianwoody) reported

    @SkySports Wtf barely any contact goes to ground so easy. Goal should stand. Why didn't VAR check for the possible Brentford handball leading up to Brentfords penalty yesterday? Seems they only look for something to check when it suits them. Ignore it other times.

  • andyaustin67 Andy (@andyaustin67) reported

    Martin Tyler has just praised the referee on @SkySports for doing his job!!! Why are you praising a referee for simply applying the rules of the game? That’s how bad it is now.

  • BenMunnik Ben Mk 2 (@BenMunnik) reported

    @SkyHelpTeam hi, I’ve had sky movies on a trial and don’t want to continue. Is there a way to cancel without phoning?