Sky Outage Report in Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4 and ST10.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (55%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
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| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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stephen bayley
(@bayles01) reported
from
Madeley, England
@SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.
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Tim Mullen 🇪🇺
(@Tim_Mullen) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?
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Julia Ainsworth
(@ainsworth_julia) reported
from
Congleton, England
Anyone else having trouble with the Sky Sports Scores app? @SkyFootball @SkySports
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Tom Williamson
(@tomgwilliamson) reported
from
Werrington, England
@SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint
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The Furn
(@SportMonkey) reported
from
Haslington, England
@SkySports is officially ******* ****. Pictures from Barnsley, commentary from Blackburn. Time to cancel.
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del
(@del__91) reported
from
Stoke-on-Trent, England
Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam
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NigeH64 💙 🇬🇧🇪🇺🏴
(@nige_h64) reported
from
Stoke-on-Trent, England
@HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
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Swif’ Nick 🏍💨
(@SwifNick37) reported
from
Cresswell, England
@SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam had WiFi issues for the last week
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Beans, Gaz and Andy
(@TallBoyRadio) reported
from
Alsager, England
@SkyHelpTeam sky broadband is down in Alsager, Cheshire. How long till it's back up and running?
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KAREN LOCKETT
(@karenbrummie) reported
from
Stoke-on-Trent, England
@SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?
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William Gadget Moore
(@1nOnlyMrGadget) reported
from
Congleton, England
@SkyHelpTeam No change. Done that twice from researching the problem.
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Lovattman
(@mrlovattman66) reported
from
Newcastle-under-Lyme District, England
@LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5
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Andy Welsh ⛄
(@imandywelsh) reported
from
Stoke-on-Trent, England
Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Breckon
(@SamBreckon93) reported
@SkyHelpTeam Constant problems on sky glass when trying to watch sky sports football red button. At first thought WiFi issues and then remembered whole of sky glass is WiFi and no issues with anything else. Happened last two times I've tried to watch #ineedhelp
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Scott Elliott
(@badgercop) reported
@SkyHelpTeam So the internet goes down 4 weeks ago and your customers are just meant to sit there not knowing what is wrong, whether it’s something internally, when it will be fixed? That’s ridiculous. Maybe it needs to get fed back that that isn’t really acceptable customer service.
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Sabina Ahmed
(@sabaone) reported
Does anyone know how to open the remote for Sky Glass to change batteries ? @SkyHelpTeam did point me to help page it said laying it flat pull in opposite direction , have tried it doesn’t work! Why oh why the design is rubbish of the remote while the tv is great
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Claire
(@BrizzleLass) reported
Anyone else in Bristol with @SkyHelpTeam lost internet? It went off at midnight can't get it working again. Their site says the South East will be down but we are a ways away from there.
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Alex McGreevy
(@AlexMcGreevy2) reported
@SkyHelpTeam @skytv usually call me twice a week now, asking why after 21 years I cancelled. They are absolutely clueless when it comes to customer service. Clueless. It’s verging on harassment now.
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Carrie
(@IamCarrieagain) reported
@BrizzleLass @SkyHelpTeam So frustrating. I watch TV via the Internet and my phone data signal is rubbish here. It felt very isolating
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Paul
(@PaulDavy177) reported
@SkyHelpTeam Gone from 60 plus Mb down to 5mb down in the last hour. What's with the connection #ineedhelp
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Greg
(@GCAT1717) reported
6 days since our @SkyUK broadband went down in High Wycombe. In 6 days, no apology, no explanation, no indication of when it will be fixed. Your constituents can’t work, do business, or help the community @SteveBakerHW. I think you may need to investigate! @SkyHelpTeam
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Ben Gross
(@BenGros30614023) reported
@Lynchy_RL @pamcat30 @wtf1official Thats what you call hypocrits..Everytime something happens to Lewis the race card will be played everybody has a meltdown enlarged by the bias Skysports team. When it happens to Max its like this is bad, but this is what you get or they somewhat deserved it..
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Annika Welker
(@annika_welker) reported
@SkyHelpTeam We’ve had issues with our internet for weeks and today the connection is pretty much non existent! What is happening?! I am not willing to pay for a service I’m not receiving.