Sky Outage Report in Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Congleton, Stone and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade! Spoken to two people bout removing @SkySports and they couldn't help me, so now you have me on hold for twenty minutes! 😂
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Nick
(@nickfurber) reported
from
Stoke-on-Trent, England
@SkyHelpTeam audio sync issues on sky go. Doing my head in
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del
(@del__91) reported
from
Stoke-on-Trent, England
Getting pretty pissed off I can't pause my @SkySports tried at several times of day including the middle of the night (joys of an 11 week old) and still getting a technical error. Shall I just cancel my DD @SkyHelpTeam Bet you'd spring into action then 🙄
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Dave Rouse
(@ethanhunt1961) reported
from
Crewe, England
@SkySports now channel 402. Not a bad game.... 💙💙💙😉👍👏👏👏👏
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Scott
(@Nejscot) reported
from
Kidsgrove, England
If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@SkyHelpTeam @Carra23 @GNev2 @BBCWatchdog You are ripping your customers off! Pause everyone's Sports package immediately in this time. Sky systems can't cancel and people will forget. #rippoffbritain
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Mandy20x @wrighty108 @LFCTammy If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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John Bebbington
(@Bebboz1) reported
from
Crewe, England
@SkyHelpTeam funny how my billing month starts tomorrow and it won’t let me pause my sports package or even cancel it on the app
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@groovyhair @SkySports Me too! Terrible times when people could do with a few quid!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@lauraabdn @skytv Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Leanne_1010 @MrAsh74 @TimmR7 @SkyHelpTeam @Samphil95 @sky @SkySports Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam I updated my phone yesterday and ever since it’s not receiving mail. Says imap not working. Not tried on the web
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baileytime
(@mrmatbailey) reported
from
Leek, England
@SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.
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Nick Stubbs
(@NickinAlsager) reported
from
Alsager, England
Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@jordansmith_33 @SkyUK You names never Jordan Smith btw 😂
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade, spoken to two people about removing @SkySports and they couldn't help, so now on hold for 20 minutes hoping I'll give up and hang up! 😂
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@steviet184 @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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john saintsfc Anstey
(@johnansteyhotma) reported
from
Stoke-on-Trent, England
@SkySports Arteta should be more concerned 😂 this is all becoming pathetic now. We may aswell declare uk in lock down completely & all take 2 weeks off what we all do 👍
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Beanog @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@LisaC21 @SkyUK Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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B8S
(@B8Batesy7891) reported
@TheRev2607 @SkySportsPL @SkySports No point tweeting this mate - Sky don’t listen to feedback - it’s their way or no way and they will never change
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Kevindelaney
(@Kevinde90524281) reported
@SkySports @GNev2 Sky spent about 3 minutes talking about Leeds v Aston villa before match started terrible horrible sports channel and sky want is man utd
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🦊𝐀𝐧𝐧𝐢𝐞🫖𝐒𝐦𝐨𝐳⚽️🦊
(@anniesmoz) reported
@Omodon @SkySports Usual crap from SkySports!
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ivan-nffc🏴🍺🇬🇧
(@ivan_nffc) reported
@fonforest @SkySports actually it's not so bad when Neville is making himself look a tit....sorry, more of a tit
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Catherine B
(@twigs83) reported
@SkyHelpTeam When do I ring up if I want to cancel? A month before?
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Kayleigh
(@hokayleigh306) reported
@SkyHelpTeam New customer for broadband on the 11th of September and still no Internet in my home I have spoke to several people including a manager and still no further forward.24 plus phone calls made and two complaints and nothing been done to resolve this Absolutely shocking
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Mark Hankin
(@8gzd8k76nM) reported
@hokayleigh306 @SkyHelpTeam I’d suggest waiting until the update date which the order recovery team that have taken over your case will give you as Openreach need time to resolve whatever issue is preventing your installation. I bet you don’t actually tell us what reason has been given you’ll just moan
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Katie Furlong-Chadburn
(@Katie_E_FC) reported
@SkyHelpTeam Hi. Seems to be an issue with our WiFi/broadband but the service checker doesn’t give me a straight answer as to whether it’s just us or a problem in the area? Can you help please?
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Mark Yeates
(@SPOODLEFLURP) reported
@SkyUK @SkyHelpTeam - genuine question, do you think it’s acceptable for a customer to have had in excess of 3hrs outbound calling, speaking to around approx 8 different advisors to try to move forward on this one issue?! Today’s call was 1.15hrs.
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Tiffani Kirby
(@TiffaniKirby6) reported
@SkyHelpTeam I need help to get my account un-restricted. I’ve tried to talk to someone on your website but the bot isn’t very helpful - can you help?