Sky Outage in Stoke-on-Trent, England

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

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Sky problems in the last 24 hours in Stoke-on-Trent, England

Sky Outage Chart in Stoke-on-Trent, England

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(50.57%)
TV
(29.22%)
Wi-fi
(9.26%)
E-mail
(4.32%)
Total Blackout
(3.65%)
Phone
(2.98%)

Sky Outage Map Near Stoke-on-Trent, England

The most recent outage reports and issues originated from Stoke-on-Trent, Newcastle under Lyme, Crewe, Alsager and Congleton.

Stoke-on-Trent TV
Stoke-on-Trent Internet
Newcastle under Lyme Phone
Stoke-on-Trent Phone
Stoke-on-Trent Phone
Crewe TV

Sky in Stoke-on-Trent, England Comments

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Sky Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
  • Jord_Smithhh Jordan Smith (@Jord_Smithhh) reported from Crewe, England

    @jordansmith_33 @SkyUK You names never Jordan Smith btw 😂

  • NickinAlsager Nick Stubbs (@NickinAlsager) reported from Alsager, England

    Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.

  • nickfurber Nick (@nickfurber) reported from Stoke-on-Trent, England

    @SkyHelpTeam audio sync issues on sky go. Doing my head in

  • mrmatbailey baileytime (@mrmatbailey) reported from Leek, England

    @SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Forsbrook, England

    @SkyHelpTeam I updated my phone yesterday and ever since it’s not receiving mail. Says imap not working. Not tried on the web

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Forsbrook, England

    @SkyHelpTeam once again internet down. Such poor service from my router. Any slight movement and it’s signal is lost 🤬

  • LeeHallam89 Lee Hallam (@LeeHallam89) reported from Stoke-on-Trent, England

    @SkySportsPL @SkySports Bit harsh on Guaita to say he spilt that! Not much else he could do The headline should be 'crap defending allows Lundstram a free shot a goal to make it 1-0' 🙂 #GoalkeepersUnion

  • martyn_beck Martyn Beck (@martyn_beck) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam hi, I have an issue where the sound is cutting out for a few milliseconds every few minutes, and can't understand why. All cables are connected correctly, and PS4/Netflix aren't causing the same problems

  • Accipiter79 Damien Griffiths (@Accipiter79) reported from Newcastle-under-Lyme District, England

    @chrisogden2018 @Umar_iFL @EddieHearn @TheO2 @SkySports @SkyAdamSmith @SkySportsBoxing need to pull their fingers out of their arses when the rights fees are up. Amazon launching a sports streaming service and expect Netflix to follow suit. They will have no choice but to splash out some dosh.

  • TomBLock91 Tom (@TomBLock91) reported from Stoke-on-Trent, England

    @SkySportsPL @SkySports Man city don't make enough money, they don't have a big enough fan base, so the investigations should come and kick the crap out of that team and then goodbye man city hopefully

  • rustyp29 russ phillips (@rustyp29) reported from Crewe, England

    @marathon45 @SkyCricket @SkySports Shame it didn't pour down

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Forsbrook, England

    @SkyHelpTeam our internet has been down for 2 days. Can you have a look and get it fixed. Post code ST11 9BS

  • evanson316 Stephen Evanson (@evanson316) reported from Crewe, England

    @SkyHelpTeam hi I’ve got a problem, my old lady friend wants to cancel her channel subs, what’s the number she needs to call as she’s got no internet, and is hard of hearing. She’s not very good at all this stuff. Thanks.

  • lpatz80 Lee Pattinson (@lpatz80) reported from Biddulph, England

    @LyNxAkAsTeFfOn I’ve had similar issues for nearly two weeks. Thought it was just me.. @SkyUK

  • calBradke Callum Bradke (@calBradke) reported from Crewe, England

    @SkySports @premierleague @FA Sort your shit out so clubs like this don't have to suffer it's current existence! Modern football is proper **** 🖕🏽

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    Complaint sent in via email via the website @SkyHelpTeam #SkyQ

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    Even escalated the call and the manager wasn’t willing to help @SkyHelpTeam not very good customer service - and why send offers though the post if it’s not an offer !

  • gaj1988 gareth jones (@gaj1988) reported from Sandbach, England

    @SkyUK pretty appalled at your customer service. No internet for three months, fobed off, been told its a signal issue on the box. Moved the box, changed channel's. Still no improvement. Left to go to another provider. The complaints team have never phoned me back

  • justin_arnold Justin Arnold (@justin_arnold) reported from Congleton, England

    @ManUtd further of example of shambles at United… Season ticket holders have not been told of issue with payment of season ticket renewals..No finance option…Zebra Option gone..No communication at all… @SkySports hundreds will lose season tickets #disgraceful

  • LegndsNutstaffs Legends Nutrition (@LegndsNutstaffs) reported from Stoke-on-Trent, England

    @SkyUK when people sign up with you for broadband and tv. Why don't you tell them if they have no service after 8pm they're fooked until the next day unlike most of your competitors

  • ChrisCarter90 Chris Carter (@ChrisCarter90) reported from Hixon, England

    @Josh_Scoins If a player like salah/Hazard did that skysports and co would be wanking themselves stupid for years.

  • Ceddergreyhound Cedders+mumjayne (@Ceddergreyhound) reported from Stoke-on-Trent, England

    @SkyHelpTeam very disappointed with your 'help' team

  • TomBLock91 Tom (@TomBLock91) reported from Stoke-on-Trent, England

    @SkySportsBoxing @SkySports @BIGBABYMILLER @anthonyfjoshua This is embarrassing. Trying to make this look exciting. Awful stuff sky

  • ChrisCarter90 Chris Carter (@ChrisCarter90) reported from Hixon, England

    ******* shit playing on a Friday night. **** you @SkySports

  • ethanhunt1961 Dave Rouse (@ethanhunt1961) reported from Crewe, England

    @kikilovesjones 2nd worst thing on TV this Christmas after that Jason Manford cover version murderous "singing" tripe on @SkyUK

  • TelRick TottenhamTel (@TelRick) reported from Hinstock, England

    Why don't you shut ******** up and commentate on the game, instead of constantly speculating! Brian Cluff was so right. @skysports

  • ethanhunt1961 Dave Rouse (@ethanhunt1961) reported from Crewe, England

    @DearnMichael @SkyUK Chrissie Hynde particularly awful. She looked like that rough bird on East Enders and sounded like a screeching crow.

  • StrategiLyn Lyn Rowe (@StrategiLyn) reported from Stoke-on-Trent, England

    @SCCI_Tom @SkyHelpTeam Absolutely awful customer service from Sky! Renowned for it but never change it!

  • ZoeeeeRedfern Zoe Redfern (@ZoeeeeRedfern) reported from Congleton, England

    @plusnethelp you've lost a 4 year long customer today due to your high prices and rubbish service. Thank you so much to @SkyUK for an amazing deal ane fantastic customer service from Simon!

  • Pvfcfrosty Mark Frost (@Pvfcfrosty) reported from Stoke-on-Trent, England

    @SkyUK have got to have the worst customer service around. Ever likely so many people leave. Useless

  • AdamDDickinson Adam Dickinson (@AdamDDickinson) reported from Alsager, England

    @SkyHelpTeam @SkyUK No. Just Netflix. All worked after a reboot. Hopefully it won't be a consistent problem.

  • DnP_Packmoor The Dog & Partridge (@DnP_Packmoor) reported from Stoke-on-Trent, England

    @SkyHelpTeam Could not get through to anybody, seems like we were not the only ones with this problem

  • leetbrookes Lee Brookes (@leetbrookes) reported from Stoke-on-Trent, England

    @OpenreachHelp @SkyHelpTeam of no help whatsoever. Exceptionally poor.

  • leetbrookes Lee Brookes (@leetbrookes) reported from Stoke-on-Trent, England

    Hi @OpenreachHelp. It’s now 18+ hours and we’re still without a phone line. No communication from yourselves or @SkyHelpTeam as to when we’ll get a resolution. Any chance of a reply or am I to be without phone and internet all weekend?

  • leetbrookes Lee Brookes (@leetbrookes) reported from Stoke-on-Trent, England

    Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

  • TonyJWheat Tony Wheat (@TonyJWheat) reported from Stoke-on-Trent, England

    Incredibly poor by @SkySports to have ‘The Debate’ (a rather generous title) on SS Main Event, SS Premier League and SS Football at the same time!

  • ozzievaldo Andrew Cashmore (@ozzievaldo) reported from Stoke-on-Trent, England

    @SkyHelpTeam can you help me get my emails working again on my iPhone 8. Keeps saying server not responding

  • EssEmOh Steven Osborne (@EssEmOh) reported from Sandbach, England

    Awful #AVFC performance being reinforced by dull commentary on @SkySports red button

  • RProud89 Proudy (@RProud89) reported from Newcastle-under-Lyme District, England

    What an awful way to announce the pairings for the first round #SkySports #RyderCup

  • MellorGary Gary Mellor (@MellorGary) reported from Stoke-on-Trent, England

    Good luck to @BeswicksSports @GeoffCameron live on @SkySports for his @QPR home debut @RefuelPM there in support #teambeswicks

  • LegndsNutstaffs Legends Nutrition (@LegndsNutstaffs) reported from Stoke-on-Trent, England

    @SkyUK sky customer service is terrible. You've also missold us 4 Q boxes without telling us we can only watch 2 at anytime. Ridiculous

  • Frosty_Potter89 Thomas Frost (@Frosty_Potter89) reported from Stone, England

    So my maintenance company say as I’m getting signal on some channels it’s not a dish problem so they can’t help. So tomorrow it’s back to liaising with @SkyHelpTeam and see if this infuriating and bizarre problem can actually make some progress towards a solution.

  • AdamDDickinson Adam Dickinson (@AdamDDickinson) reported from Crewe, England

    @SkyHelpTeam I'd rather wait until I can get Virgin in my area. Dreadful equipment. I don't know why you've made it available to the general public when it clearly doesn't work properly. Spoke to several people who also HAD to have SkyQ when they moved and all having the same problems!

  • Frosty_Potter89 Thomas Frost (@Frosty_Potter89) reported from Stone, England

    3 successive Saturdays my Sky Sports channels have been down when they’ve worked fine during the week. Wish I had an explanation as to why this keeps happening. @SkyHelpTeam

  • Frosty_Potter89 Thomas Frost (@Frosty_Potter89) reported from Stone, England

    @FrostyT2T @SkyHelpTeam It’s come back again now. It’s bizarre really. Been have intermittent problems with it since I got it.

  • Frosty_Potter89 Thomas Frost (@Frosty_Potter89) reported from Stone, England

    Currently talking to @SkyHelpTeam via text. Hopefully they can sort it or at least explain this bizarre issue. Second weekend running the Sky Sports channels and a handful of the movie channels are down. Worked fine all week until this morning.

  • Frosty_Potter89 Thomas Frost (@Frosty_Potter89) reported from Stone, England

    @SkyHelpTeam Having an ongoing problem recently with some of the Sky Sports channels. Now and then I can pick up Main Event, Football and PL but most of the time it’s showing no signal available. Cricket and F1 channels fine.

  • bobbyroskett Rob Adams-Foskett (@bobbyroskett) reported from Tean, England

    @SkyHelpTeam hey, are there any issues in ST10 areas at all?

  • baddersno7ynwa MarkB (@baddersno7ynwa) reported from Biddulph, England

    @SkyUK @coxgc1975 2/2 About 3 years ago I gave in & had your service installed again. This time I only last about a week before it snowed & we lost all your services for almost 2 days. When I called to complain & get a refund I was told it was tough Sky don’t give refunds when the service is down.

  • baddersno7ynwa MarkB (@baddersno7ynwa) reported from Biddulph, England

    @SkyUK @coxgc1975 Does your service still fall on its arse whenever it snows or rains Sky? I had it installed about 10 years ago and cancelled it after 3 weeks cause the picture was in watchable when it rained, you begged me to come back to you. 1/2

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • Mikec369 Mike Carpenter (@Mikec369) reported

    @SkyHelpTeam how can you have a help system via your website that doesn't work unless you actually have broadband working. Our broadband had packed up this evening and I can't run any of the tests because the broadband isn't working!!

  • Seeeeebo kingsman (@Seeeeebo) reported

    @Turloughog77 @JimWhite @SkySports @EuropaLeague @RangersFC @CelticFC Bheasts Letting down the coefficient.

  • kevin_hurst kevin Hurst (@kevin_hurst) reported

    @AllOfTheBelts @SkyHelpTeam @BTSportBoxing I did mine ok your not the 1st one saying they have problems have you tried calling them

  • danlouuise Danielle (@danlouuise) reported

    @SkyHelpTeam @SkyCinemaUK I messaged you hours ago for some help with registering for Sky in our new home. Can’t get through when trying to set up online nor on the phone all evening. A response would be appreciated

  • GeraldMcGrain Gerald (@GeraldMcGrain) reported

    @McgeachanTm @@SKYSPORTS never heard a thing, 50,000 bigots ranting & raving about killing Roman Catholics, Ear Mufflers on again,

  • JenniferSmithPA Jennifer Smith (@JenniferSmithPA) reported from South Ockendon, England

    Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon

  • sandman1600 Steve Taylor (@sandman1600) reported

    @SkyHelpTeam Apologies. The account is called SkyHelpTeam so I assumed you’d be able to help. My mistake.

  • mandybanger Mandy (@mandybanger) reported

    @SkyHelpTeam This is where I thought you guys could help

  • gazcol77 🏴󠁧󠁢󠁥󠁮󠁧󠁿🦁🦁🦁Gaz🦁🦁🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gazcol77) reported

    @SkyHelpTeam I waited 15 minutes then spoke to someone who then said they couldn’t help me so put me on hold for another 20 minutes! I bet if I rang to upgrade I wouldn’t be on hold for over half an hour, it’s just time for us to part ways. It’s not you it’s me!

  • SammyAV14 Sammy 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SammyAV14) reported

    @SkyHelpTeam I’d rather the person answering the phone just say ‘we’re clocking off at 10, ring back tomorrow’ rather than pretending not to hear me and putting the phone down especially when I’m trying to upgrade my package.