Sky Outage Report in Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4, ST10, ST3, ST1 and ST8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (47%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Sandbach, Newcastle under Lyme, Congleton and Stone.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Scott (@Nejscot) reported from Kidsgrove, England
@SkyHelpTeam @Carra23 @GNev2 @BBCWatchdog You are ripping your customers off! Pause everyone's Sports package immediately in this time. Sky systems can't cancel and people will forget. #rippoffbritain
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baileytime (@mrmatbailey) reported from Leek, England
@SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.
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Nick (@nickfurber) reported from Stoke-on-Trent, England
@SkyHelpTeam audio sync issues on sky go. Doing my head in
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John Bebbington (@Bebboz1) reported from Crewe, England
@SkyHelpTeam funny how my billing month starts tomorrow and it won’t let me pause my sports package or even cancel it on the app
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Scott (@Nejscot) reported from Kidsgrove, England
@steviet184 @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott (@Nejscot) reported from Kidsgrove, England
@LisaC21 @SkyUK Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott (@Nejscot) reported from Kidsgrove, England
@Leanne_1010 @MrAsh74 @TimmR7 @SkyHelpTeam @Samphil95 @sky @SkySports Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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del (@del__91) reported from Stoke-on-Trent, England
Getting pretty pissed off I can't pause my @SkySports tried at several times of day including the middle of the night (joys of an 11 week old) and still getting a technical error. Shall I just cancel my DD @SkyHelpTeam Bet you'd spring into action then 🙄
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Scott (@Nejscot) reported from Kidsgrove, England
@Mandy20x @wrighty108 @LFCTammy If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Nick Stubbs (@NickinAlsager) reported from Alsager, England
Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.
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Scott (@Nejscot) reported from Kidsgrove, England
@lauraabdn @skytv Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott (@Nejscot) reported from Kidsgrove, England
If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Douglas Neilson (@Dougien32) reported from Crewe, England
@skytv you like to make it hard for people to downgrade! Spoken to two people bout removing @SkySports and they couldn't help me, so now you have me on hold for twenty minutes! 😂
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Dave Rouse (@ethanhunt1961) reported from Crewe, England
@SkySports now channel 402. Not a bad game.... 💙💙💙😉👍👏👏👏👏
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Andrew Cashmore (@ozzievaldo) reported from Forsbrook, England
@SkyHelpTeam I updated my phone yesterday and ever since it’s not receiving mail. Says imap not working. Not tried on the web
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Jordan Smith (@Jord_Smithhh) reported from Crewe, England
@jordansmith_33 @SkyUK You names never Jordan Smith btw 😂
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Douglas Neilson (@Dougien32) reported from Crewe, England
@skytv you like to make it hard for people to downgrade, spoken to two people about removing @SkySports and they couldn't help, so now on hold for 20 minutes hoping I'll give up and hang up! 😂
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Scott (@Nejscot) reported from Kidsgrove, England
@Beanog @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott (@Nejscot) reported from Kidsgrove, England
@groovyhair @SkySports Me too! Terrible times when people could do with a few quid!
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john saintsfc Anstey (@johnansteyhotma) reported from Stoke-on-Trent, England
@SkySports Arteta should be more concerned 😂 this is all becoming pathetic now. We may aswell declare uk in lock down completely & all take 2 weeks off what we all do 👍
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Davis🏴 (@davedavis1996) reported
@skysports petition not to have JFH on your show again please. He’s ******* awful
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Wayne c beton (@beton_wayne) reported
@SkySports VAR needs scrapping it's caused more problems than it's resolved
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Stephen (with a PH) Gunn (with 2 Ns) (@fishyweb) reported
Does anyone have any good experiences to share about @SkyUK Customer Services, or do they treat all their customers with complacency and contempt (as has been my experience)?
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🏳️🌈 Craig 🇮🇪 (@NineNineCraig) reported
@HarrisonLucraft @SkySports They support Wigan and Bolton respectively so nice try
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Niaz Faruki (@NiazFaruki) reported
@dylan_maby @SkyHelpTeam Not much help @SkyHelpTeam
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Professor Colin Turner (@ProfCTurner) reported
@revdenoodles @SkyUK Ah, that's good of you. I think you are right and I need it for the lock to their equipment. The most recent requirement is that the hub cannot be plugged into a mains extension cable but the socket on the wall. I shall be very surprised if that was the source of problem.
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jo gibbo (@jgibbo) reported
@SkyHelpTeam hi any known issues in LS23 for internet connection ours is shocking in and out and very low speeds? Thanks
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Woody26 (@cianwoody) reported
@SkySports Wtf barely any contact goes to ground so easy. Goal should stand. Why didn't VAR check for the possible Brentford handball leading up to Brentfords penalty yesterday? Seems they only look for something to check when it suits them. Ignore it other times.
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Andy (@andyaustin67) reported
Martin Tyler has just praised the referee on @SkySports for doing his job!!! Why are you praising a referee for simply applying the rules of the game? That’s how bad it is now.
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Ben Mk 2 (@BenMunnik) reported
@SkyHelpTeam hi, I’ve had sky movies on a trial and don’t want to continue. Is there a way to cancel without phoning?