Sky Outage in Stoke-on-Trent, England

@chrisogden2018 @Umar_iFL @EddieHearn @TheO2 @SkySports @SkyAdamSmith @SkySportsBoxing need to pull their fingers out of their arses when the rights fees are up. Amazon launching a sports streaming service and expect Netflix to follow suit. They will have no choice but to splash out some dosh.

@SkySportsPL @SkySports Man city don't make enough money, they don't have a big enough fan base, so the investigations should come and kick the crap out of that team and then goodbye man city hopefully

@marathon45 @SkyCricket @SkySports Shame it didn't pour down

@SkyHelpTeam our internet has been down for 2 days. Can you have a look and get it fixed. Post code ST11 9BS

@SkyHelpTeam hi I’ve got a problem, my old lady friend wants to cancel her channel subs, what’s the number she needs to call as she’s got no internet, and is hard of hearing. She’s not very good at all this stuff. Thanks.

@LyNxAkAsTeFfOn I’ve had similar issues for nearly two weeks. Thought it was just me.. @SkyUK

@SkySports @premierleague @FA Sort your shit out so clubs like this don't have to suffer it's current existence! Modern football is proper **** 🖕🏽

Complaint sent in via email via the website @SkyHelpTeam #SkyQ

Even escalated the call and the manager wasn’t willing to help @SkyHelpTeam not very good customer service - and why send offers though the post if it’s not an offer !

@SkyUK pretty appalled at your customer service. No internet for three months, fobed off, been told its a signal issue on the box. Moved the box, changed channel's. Still no improvement. Left to go to another provider. The complaints team have never phoned me back

@ManUtd further of example of shambles at United… Season ticket holders have not been told of issue with payment of season ticket renewals..No finance option…Zebra Option gone..No communication at all… @SkySports hundreds will lose season tickets #disgraceful

@SkyUK when people sign up with you for broadband and tv. Why don't you tell them if they have no service after 8pm they're fooked until the next day unlike most of your competitors

@Josh_Scoins If a player like salah/Hazard did that skysports and co would be wanking themselves stupid for years.

@SkyHelpTeam very disappointed with your 'help' team

@SkySportsBoxing @SkySports @BIGBABYMILLER @anthonyfjoshua This is embarrassing. Trying to make this look exciting. Awful stuff sky

******* shit playing on a Friday night. **** you @SkySports

@kikilovesjones 2nd worst thing on TV this Christmas after that Jason Manford cover version murderous "singing" tripe on @SkyUK

Why don't you shut ******** up and commentate on the game, instead of constantly speculating! Brian Cluff was so right. @skysports

@DearnMichael @SkyUK Chrissie Hynde particularly awful. She looked like that rough bird on East Enders and sounded like a screeching crow.

@SCCI_Tom @SkyHelpTeam Absolutely awful customer service from Sky! Renowned for it but never change it!

@plusnethelp you've lost a 4 year long customer today due to your high prices and rubbish service. Thank you so much to @SkyUK for an amazing deal ane fantastic customer service from Simon!

@SkyUK have got to have the worst customer service around. Ever likely so many people leave. Useless

@SkyHelpTeam @SkyUK No. Just Netflix. All worked after a reboot. Hopefully it won't be a consistent problem.

@SkyHelpTeam Could not get through to anybody, seems like we were not the only ones with this problem

@OpenreachHelp @SkyHelpTeam of no help whatsoever. Exceptionally poor.

Hi @OpenreachHelp. It’s now 18+ hours and we’re still without a phone line. No communication from yourselves or @SkyHelpTeam as to when we’ll get a resolution. Any chance of a reply or am I to be without phone and internet all weekend?

Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

Incredibly poor by @SkySports to have ‘The Debate’ (a rather generous title) on SS Main Event, SS Premier League and SS Football at the same time!

@SkyHelpTeam can you help me get my emails working again on my iPhone 8. Keeps saying server not responding

Awful #AVFC performance being reinforced by dull commentary on @SkySports red button

What an awful way to announce the pairings for the first round #SkySports #RyderCup

Good luck to @BeswicksSports @GeoffCameron live on @SkySports for his @QPR home debut @RefuelPM there in support #teambeswicks

@SkyUK sky customer service is terrible. You've also missold us 4 Q boxes without telling us we can only watch 2 at anytime. Ridiculous

So my maintenance company say as I’m getting signal on some channels it’s not a dish problem so they can’t help. So tomorrow it’s back to liaising with @SkyHelpTeam and see if this infuriating and bizarre problem can actually make some progress towards a solution.

@SkyHelpTeam I'd rather wait until I can get Virgin in my area. Dreadful equipment. I don't know why you've made it available to the general public when it clearly doesn't work properly. Spoke to several people who also HAD to have SkyQ when they moved and all having the same problems!

3 successive Saturdays my Sky Sports channels have been down when they’ve worked fine during the week. Wish I had an explanation as to why this keeps happening. @SkyHelpTeam

@FrostyT2T @SkyHelpTeam It’s come back again now. It’s bizarre really. Been have intermittent problems with it since I got it.

Currently talking to @SkyHelpTeam via text. Hopefully they can sort it or at least explain this bizarre issue. Second weekend running the Sky Sports channels and a handful of the movie channels are down. Worked fine all week until this morning.

@SkyHelpTeam Having an ongoing problem recently with some of the Sky Sports channels. Now and then I can pick up Main Event, Football and PL but most of the time it’s showing no signal available. Cricket and F1 channels fine.

@SkyHelpTeam hey, are there any issues in ST10 areas at all?

@SkyUK @coxgc1975 2/2 About 3 years ago I gave in & had your service installed again. This time I only last about a week before it snowed & we lost all your services for almost 2 days. When I called to complain & get a refund I was told it was tough Sky don’t give refunds when the service is down.

@SkyUK @coxgc1975 Does your service still fall on its arse whenever it snows or rains Sky? I had it installed about 10 years ago and cancelled it after 3 weeks cause the picture was in watchable when it rained, you begged me to come back to you. 1/2

@Dcfc90 @UKTV @virginmedia @SkyUK U can cancel your contract without a penalty fee, I’ve done it n I only renewed my contract 4 weeks ago

@SkyHelpTeam An engineer was booked on Sunday when the problem was reported but I still can’t watch Sky tv. Apparently, because it’s an external problem there’s nothing you can do & all I can do is wait. Top customer service

@SkyUK hi do you have an offer on at the moment where an existing customer can refer a friend/family member in as a new customer?

@CBeebiesHQ @SkyHelpTeam guys the CBeebies channel flashes up and then the signal is gone and cannot watch anything. Only channel having issues with

@Harvey_1612 @RickSpur @SkySports Poor full backs though

@SkySportsPL @SkySports His fitness let’s him down, fast counter attacking football is how Ole wants to play. He does not want to change.

@SkyHelpTeam My email has been down since 4pm yesterday. Keeps asking me to verify my imap password which I’ve gone several times. Pls advise. Thx

@SkyHelpTeam hi my sky email has stopped working and I need access as I am abroad and all the information on my flights hotel and airport parking are in my email. Help

@SkyHelpTeam This doesn't seem very customer focused...As I am more than happy with the Television service, just desperate to enjoy the fibre experience.

@SkyHelpTeam Thanks for the reply. I was told I couldn't just cancel my broadband then a different person said maybe i could but at a cost of over £100... Considering that I was told when I joined sky on a recorded call that fibre was definitely coming to my address and switch will be easy

@BigDL @SkyHelpTeam @ICOnews I had the same problem and it took ages to resolve

@SkyHelpTeam yeah this whole area is down and out ls13 it’s crazy any idea on a fix

Good Morning @SkyUK I pay £135 per month for the privilege of your services so it would be nice if i could get a signal for my sky Q. I understand that the weather is bad but for the money i pay, i would expect a much better service. Thank you

@SkyHelpTeam your shitty internet is dumb. Keeps crashing and not working. Had to reset the router 4 times and it doesn’t work.