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Sky Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4, ST10, ST7 and ST1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stoke-on-Trent, England 12/06/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Sky outage reports came from the following cities: Crewe, Stoke-on-Trent, Stone and Congleton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet
United KingdomStone Internet
United KingdomStoke-on-Trent TV
United KingdomCrewe Internet
United KingdomStoke-on-Trent TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • rustypegs1 Scotty (@rustypegs1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...

  • cliffey66 Steve Cliffe (@cliffey66) reported from Stoke-on-Trent, England

    @SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky

  • justincook70 justin time (@justincook70) reported from Newcastle-under-Lyme District, England

    @SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off

  • kendie Kendie (@kendie) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)

  • DanWhitehead2 Dan Whitehead (@DanWhitehead2) reported from Stoke-on-Trent, England

    Poor from he two @SkySports commentators Alan Smith & Bill Leslie! Been on @BenG0dfrey case all game!

  • PeterJFrancis PeterJFrancis (G7MMW) (@PeterJFrancis) reported from Stoke-on-Trent, England

    @SkyHelpTeam Groundhog Day! I’ve been doing this for the last 4 weeks I’ve had 2 x @OpenreachHelp engineers out and it’s STILL dropping out multiple times per day. I’m paying for a service I’m not getting ...please FIX IT

  • kendie Kendie (@kendie) reported from Newcastle-under-Lyme District, England

    @SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert

  • Foreman5Sarah sarah foreman (@Foreman5Sarah) reported from Congleton, England

    @SkyUK been a customer for over 20 years never any problems ment to be a VIP customer yet you won’t let me join sky mobile 😡😡 maybe I should leave sky and become a BT customer instead !!!! 😡😡😡

  • TonyMellor6 Tony (@TonyMellor6) reported from Stoke-on-Trent, England

    @SkySports The football show is the worst program you’ve put on, it is so boring,please take it off !!

  • Foreman5Sarah sarah foreman (@Foreman5Sarah) reported from Congleton, England

    @SkyHelpTeam can someone explain how after over 20 years of loyalty and a so called VIP customer we are not fit to be mobile customers of yours ??? Maybe 🤔 we should cancel all our sky package tv phone broadband and sky Q as it appears we’re not worthy 😡😡😡😡😡😡😡

  • nige_h64 NigeH64 💙 🇬🇧🇪🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nige_h64) reported from Stoke-on-Trent, England

    @HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think

  • congobongoman Andrew Newman (@congobongoman) reported from Congleton, England

    The old Sky Sports Scores App was BRILLIANT. The new one from today is AWFUL! Aarghhh. Change it back... @SkySports

  • hadgett7 Hadge (@hadgett7) reported from Newcastle-under-Lyme District, England

    Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS

  • grahamthubron graham (@grahamthubron) reported from Crewe, England

    @SkyHelpTeam if u know there is an issue with BB why on earth are U advising people to start pulling plugs out and checking their own internal set up?

  • LynneMWhite1 Winter wonder Lynne ⛄ (@LynneMWhite1) reported from Rudyard, England

    @georgesampson @SkyHelpTeam BT are not good either George - customer service is a big fat zero

  • mikeymoomoo1 michael lovatt (@mikeymoomoo1) reported from Stoke-on-Trent, England

    @SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue

  • MacdoonJnr Macdoon (@MacdoonJnr) reported from Stoke-on-Trent, England

    @sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.

  • SwifNick37 Swif’ Nick 🏍💨 (@SwifNick37) reported from Cresswell, England

    @SkyHelpTeam I’ve had horrendous sky broadband issues all day, is there a problem in Staffordshire?

  • rustypegs1 Scotty (@rustypegs1) reported from Stoke-on-Trent, England

    @SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?

  • harrymarka Mark Harris (@harrymarka) reported from Stone, England

    @SkyUK @discoveryplus great channel and content. Loving the service. However, how many times do I need to log in and activate. Doesn’t seem worth the hassle. #lovingit #slightlyunderwhelming

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • paysupplystaff National Supply Teachers Association. (@paysupplystaff) reported

    @major_rawls @SkyHelpTeam I am honestly appalled by the attitude of the companies involved. Nearly three weeks without internet - unbelievably poor customer service.

  • Pageeli1 Pete (@Pageeli1) reported

    @SkySports I’m sure they’re multi millionaire lifestyles can help compensate for their lack of self esteem. Pathetic..

  • AndreaCarlyle2 Andrea Carlyle (@AndreaCarlyle2) reported

    @skycomplaints @SkyUK Yes its abysmal the service i wonder why and what ime paying for. There is a fault on the line but they do not do anything about it. We are long term customers but think it be better if we cancelled it.

  • pmcderm5 Paul McDermott (@pmcderm5) reported

    @SkyHelpTeam when will my Sky broadband be back? Known issue in Chelmsford with 5G mast arson. The other providers have reinstated service...

  • danielbrady82 Daniel Brady (@danielbrady82) reported

    @LastWordOnSpurs @SkySports With how bad our own defence is, we need to keep him

  • DonnaAshe83 Donna (@DonnaAshe83) reported

    @SkyHelpTeam can someone help me please, all I want to do is talk to a person and its next to impossible to get someone on the phone ...

  • OllyHolmez Olly Holmes (@OllyHolmez) reported

    @SkyUK I've emailed numerous times regarding my complaint and you keep saying it's due to be closed due to customer inaction. Please respond on here ASAP so I can resolve.

  • eijisl3tter marni☾ (@eijisl3tter) reported

    @SkyUK WHY IS UR WIFI SO BAD

  • sarah_neale9 sarah neale (@sarah_neale9) reported

    @SkyUK @SkyHelpTeam @OpenreachHelp guess no one here will advise me on how to get any further with having my phone line sorted either. Your customer service is appalling. 18 DAYS STILL WAITING

  • Phillippa_Hake Phillippa Hake Fly Fishing & Tying (@Phillippa_Hake) reported

    @SkyHelpTeam our internet keeps dropping every 10 mins or so. Anything we can do to help sport it?