Sky Outage Report in Stoke-on-Trent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4 and ST6.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Leek, Congleton, Cheadle, Crewe, Sandbach and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Leek |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@LisaC21 @SkyUK Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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john saintsfc Anstey
(@johnansteyhotma) reported
from
Stoke-on-Trent, England
@SkySports Arteta should be more concerned 😂 this is all becoming pathetic now. We may aswell declare uk in lock down completely & all take 2 weeks off what we all do 👍
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@SkyHelpTeam @Carra23 @GNev2 @BBCWatchdog You are ripping your customers off! Pause everyone's Sports package immediately in this time. Sky systems can't cancel and people will forget. #rippoffbritain
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam I updated my phone yesterday and ever since it’s not receiving mail. Says imap not working. Not tried on the web
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del
(@del__91) reported
from
Stoke-on-Trent, England
Getting pretty pissed off I can't pause my @SkySports tried at several times of day including the middle of the night (joys of an 11 week old) and still getting a technical error. Shall I just cancel my DD @SkyHelpTeam Bet you'd spring into action then 🙄
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade! Spoken to two people bout removing @SkySports and they couldn't help me, so now you have me on hold for twenty minutes! 😂
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam once again internet down. Such poor service from my router. Any slight movement and it’s signal is lost 🤬
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baileytime
(@mrmatbailey) reported
from
Leek, England
@SkyUK trying to get my Bose Solo5 universal remote to work with Sky Q - got it working with all my other devices. Please help.
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Leanne_1010 @MrAsh74 @TimmR7 @SkyHelpTeam @Samphil95 @sky @SkySports Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Lee Hallam
(@LeeHallam89) reported
from
Stoke-on-Trent, England
@SkySportsPL @SkySports Bit harsh on Guaita to say he spilt that! Not much else he could do The headline should be 'crap defending allows Lundstram a free shot a goal to make it 1-0' 🙂 #GoalkeepersUnion
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade, spoken to two people about removing @SkySports and they couldn't help, so now on hold for 20 minutes hoping I'll give up and hang up! 😂
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Martyn Beck
(@martyn_beck) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam hi, I have an issue where the sound is cutting out for a few milliseconds every few minutes, and can't understand why. All cables are connected correctly, and PS4/Netflix aren't causing the same problems
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Damien Griffiths
(@Accipiter79) reported
from
Newcastle-under-Lyme District, England
@chrisogden2018 @Umar_iFL @EddieHearn @TheO2 @SkySports @SkyAdamSmith @SkySportsBoxing need to pull their fingers out of their arses when the rights fees are up. Amazon launching a sports streaming service and expect Netflix to follow suit. They will have no choice but to splash out some dosh.
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John Bebbington
(@Bebboz1) reported
from
Crewe, England
@SkyHelpTeam funny how my billing month starts tomorrow and it won’t let me pause my sports package or even cancel it on the app
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Nick Stubbs
(@NickinAlsager) reported
from
Alsager, England
Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@lauraabdn @skytv Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@jordansmith_33 @SkyUK You names never Jordan Smith btw 😂
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Dave Rouse
(@ethanhunt1961) reported
from
Crewe, England
@SkySports now channel 402. Not a bad game.... 💙💙💙😉👍👏👏👏👏
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Nick
(@nickfurber) reported
from
Stoke-on-Trent, England
@SkyHelpTeam audio sync issues on sky go. Doing my head in
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Beanog @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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sam
(@SamJane1984) reported
@SkyHelpTeam hi guys I need some help my sky q box is having issue we are not getting any signal or it appears one second and then disappears saying technical fault and the broadband connection keeps going so cannot use the apps or online services
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Hannah Jepson
(@Hannahjep) reported
@SkyHelpTeam The team have not been explicit but the Open Reach engineer told me there is FTTC in my area so it's a case now of understanding why Sky can't provide us with that service?
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Nigel Page
(@nigelrpage) reported
@SkyHelpTeam Isn’t this just kicking the can down the road? You have other subs reporting an identical issue. The problem is clearly with Sky.
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Phones & Laptops REPAIR (We buy & Swap Phones)
(@Phone_Repair431) reported
@SkySports When It come to phones, Laptops and other gadgets repair, We fix so much more than just cracked screens. We also address issues like water damage, faulty batteries, muffled audio, and even broken cameras! A trial will convince you so much that you will recommend others
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🇸🇪˥Ǝ∀HƆIW
(@DrRashmike) reported
@SkySports @GilletteUK You should be ashamed of yourselves,you were ranting 'football is all about the fans' but you can't even let a committed fan watch a damn 50 sec video? Disgusting
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Discreet Designr
(@DiscreetDesignr) reported
@SkyHelpTeam @nigelrpage We are trying to log in to check service status as advised repeatedly by your Twitter account (yes, the very same one you are using)
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Sinan
(@5inbo) reported
@SkyHelpTeam But hey, at least I have my mobile hotspot. Never would've thought that the signal coverage by @ThreeUK is better than the rubbish I'm getting from @SkyUK these days.
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Dycella Cummings-P
(@DycellaCP) reported
@stanthehotdawg @itsdanconnolly @SkyHelpTeam Sky say that service has been restored but who knows for how long.
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BERNARDO
(@antonymcfc_) reported
@SkySports Is it his team who delayed city's title celebrations or Chelsea? Ole is an idiot
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TRY HARD WRECKER
(@Markcorby4) reported
So that's exactly what I've done, @SkyUK are now wanting me to come back to them, the company I'm going with I'm going to get over 500mbps. Over 11 years @SkyUK have overcharged me well no more. The trouble with SKY is they think they have you over a barrel well people they