Sky Outage Report in Stoke-on-Trent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Stoke-on-Trent come from postal codes ST4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
TV (49%)
-
Internet (33%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Sandbach, Newcastle under Lyme, Congleton and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
-
Tim Whitehurst
(@TimWhitehurst84) reported
from
Silverdale, England
@SkySports @SkyGroup @SkyHelpTeam sort out Birmingham Vs Stoke on red button... sound is terrible and picture has now frozen FFS
-
We are Stoke
(@weare_stoke) reported
from
Bucknall, England
@SkyHelpTeam Please can you fix the audio on your coverage of Stoke vs Birmingham? The commentator sounds robotic.
-
Richard Roeton
(@richroet) reported
from
Leek, England
@SkySportsF1 @SkySports doing best 2 spoil start of #Formula1 season. Series link worked between seasons for years doesn't work this year. Quali not recorded so was finding download at stupid o'clock last night. Put race on record for it to switch to football midway through race
-
Martin Cooper
(@Shabba4456) reported
from
Crewe, England
Has @GNev2 taken over @SkySports or something, or is it just a slow news day 🥱🥱
-
Jono
(@JonoH19) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?
-
Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
-
Peter Gillett
(@PeterGillett7) reported
from
Sandbach, England
@SkyHelpTeam Never a pay per view fight
-
Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
-
Andy Brown
(@Brown881Andy) reported
from
Stone, England
@SkySports why are the NZ v Aus womens fixtures not listed on your website? Pretty poor tbh
-
Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
-
Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
-
Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
-
Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
-
Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam having some serious WiFi issues latley..all lights are green but struggling to load any streaming service and can't online game at all. Wiring looks like it's been pulled at
-
Paul
(@Paul_H1982) reported
from
Leek, England
I’ll add Leek to the places wher @SkyHelpTeam Mobile coverage doesn’t work. I wish I had a network where I could just use my mobile to ring for a taxi. Sky truly has worst network coverage of any network, just awful
-
Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
-
Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
-
Damon Chandler
(@damonlufc88) reported
from
Leek, England
Having problems with my WiFi constantly. Any chance of any support please @SkyUK @SkyHelpTeam
-
Damon Chandler
(@damonlufc88) reported
from
Leek, England
@SkyHelpTeam had WiFi issues for the last week
-
michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Whitfield
(@Stu_Whitters) reported
@SkyHelpTeam Please can you help! I spent a day failing to speak to a human about my broadband. I’ve switched providers away from you, told you I’m cancelling but my broadband is still on and I’m being charged for it!
-
Steve Vader. 🇺🇦 🇪🇺 🇬🇧
(@SMabley) reported
@SkyHelpTeam Your telly won’t work cos Sky internet is down again
-
Wave
(@WaveIsntPosting) reported
@SkyHelpTeam care to explain why my internet was down for four ******* hours tonight
-
Simply B
(@Technog0at) reported
@SkyHelpTeam my new sky Q not working…. UHD not working despite active subscription and mini box not working despite booster. I want to raise a formal complaint.
-
Jordan Fitz
(@JordanFitz19) reported
@SkySports He didn’t say that though did he! He never mentioned Barcelona and Barca wasn’t mentioned in the question put to him either. Piss poor reporting
-
Gillian v thompson
(@Gillian1076) reported
@SkySports There were glimmers of brilliance. But it was a poor performance to be in the stadium for.
-
Col H
(@ColinHammond96) reported
@SkyHelpTeam 2wks ago this firm took over 170gb from me that I’d saved 2 use on my daughter’s medical device whilst abroad. I now won’t have enough data 2 ensure she is safe abroad. They DO NOT want 2 know regarding my complaint etc. Bare this in mind if thinking of joining them!
-
ELPRINCIPICUTIE
(@Elprincipicutie) reported
@Lumzy23 @MUFC_VoR No one disagrees cos he came out as a striker, my problem with people was them misconstruing what he said with Gary for skysports as him not wanting to play that role.
-
T🧚🏽♀️
(@temstweets) reported
@SkyHelpTeam Hi, my broadband was cancelled on 28 April but I’m still being told I owe a balance. I’ve had no service since then. I need help confirming my account is closed and charges removed. Can you help?
-
Mikey John
(@MikeyJohn1955) reported
Having trouble with my Sky Mobile piggybank @SkyHelpTeam not happy with the way my issue has been dealt with! Left with no option but to escalate!