Sky Outage in Stoke-on-Trent, England

@SkySports @premierleague @FA Sort your shit out so clubs like this don't have to suffer it's current existence! Modern football is proper **** 🖕🏽

Complaint sent in via email via the website @SkyHelpTeam #SkyQ

Even escalated the call and the manager wasn’t willing to help @SkyHelpTeam not very good customer service - and why send offers though the post if it’s not an offer !

@SkyUK pretty appalled at your customer service. No internet for three months, fobed off, been told its a signal issue on the box. Moved the box, changed channel's. Still no improvement. Left to go to another provider. The complaints team have never phoned me back

@ManUtd further of example of shambles at United… Season ticket holders have not been told of issue with payment of season ticket renewals..No finance option…Zebra Option gone..No communication at all… @SkySports hundreds will lose season tickets #disgraceful

@SkyUK when people sign up with you for broadband and tv. Why don't you tell them if they have no service after 8pm they're fooked until the next day unlike most of your competitors

@Josh_Scoins If a player like salah/Hazard did that skysports and co would be wanking themselves stupid for years.

@SkyHelpTeam very disappointed with your 'help' team

@SkySportsBoxing @SkySports @BIGBABYMILLER @anthonyfjoshua This is embarrassing. Trying to make this look exciting. Awful stuff sky

******* shit playing on a Friday night. **** you @SkySports

@kikilovesjones 2nd worst thing on TV this Christmas after that Jason Manford cover version murderous "singing" tripe on @SkyUK

Why don't you shut ******** up and commentate on the game, instead of constantly speculating! Brian Cluff was so right. @skysports

@DearnMichael @SkyUK Chrissie Hynde particularly awful. She looked like that rough bird on East Enders and sounded like a screeching crow.

@SCCI_Tom @SkyHelpTeam Absolutely awful customer service from Sky! Renowned for it but never change it!

@plusnethelp you've lost a 4 year long customer today due to your high prices and rubbish service. Thank you so much to @SkyUK for an amazing deal ane fantastic customer service from Simon!

@SkyUK have got to have the worst customer service around. Ever likely so many people leave. Useless

@SkyHelpTeam @SkyUK No. Just Netflix. All worked after a reboot. Hopefully it won't be a consistent problem.

@SkyHelpTeam Could not get through to anybody, seems like we were not the only ones with this problem

@OpenreachHelp @SkyHelpTeam of no help whatsoever. Exceptionally poor.

Hi @OpenreachHelp. It’s now 18+ hours and we’re still without a phone line. No communication from yourselves or @SkyHelpTeam as to when we’ll get a resolution. Any chance of a reply or am I to be without phone and internet all weekend?

Hi @OpenreachHelp and @BTCare. I’ve been without a phone line now for 6+ hours, and subsequently no internet. 2 @WeAreOpenreach vans seen in the area without resolution. Reported to @SkyHelpTeam who have escalated to you. Any chance of an update?

Incredibly poor by @SkySports to have ‘The Debate’ (a rather generous title) on SS Main Event, SS Premier League and SS Football at the same time!

@SkyHelpTeam can you help me get my emails working again on my iPhone 8. Keeps saying server not responding

Awful #AVFC performance being reinforced by dull commentary on @SkySports red button

What an awful way to announce the pairings for the first round #SkySports #RyderCup

Good luck to @BeswicksSports @GeoffCameron live on @SkySports for his @QPR home debut @RefuelPM there in support #teambeswicks

@SkyUK sky customer service is terrible. You've also missold us 4 Q boxes without telling us we can only watch 2 at anytime. Ridiculous

So my maintenance company say as I’m getting signal on some channels it’s not a dish problem so they can’t help. So tomorrow it’s back to liaising with @SkyHelpTeam and see if this infuriating and bizarre problem can actually make some progress towards a solution.

@SkyHelpTeam I'd rather wait until I can get Virgin in my area. Dreadful equipment. I don't know why you've made it available to the general public when it clearly doesn't work properly. Spoke to several people who also HAD to have SkyQ when they moved and all having the same problems!

3 successive Saturdays my Sky Sports channels have been down when they’ve worked fine during the week. Wish I had an explanation as to why this keeps happening. @SkyHelpTeam

@FrostyT2T @SkyHelpTeam It’s come back again now. It’s bizarre really. Been have intermittent problems with it since I got it.

Currently talking to @SkyHelpTeam via text. Hopefully they can sort it or at least explain this bizarre issue. Second weekend running the Sky Sports channels and a handful of the movie channels are down. Worked fine all week until this morning.

@SkyHelpTeam Having an ongoing problem recently with some of the Sky Sports channels. Now and then I can pick up Main Event, Football and PL but most of the time it’s showing no signal available. Cricket and F1 channels fine.

@SkyHelpTeam hey, are there any issues in ST10 areas at all?

@SkyUK @coxgc1975 2/2 About 3 years ago I gave in & had your service installed again. This time I only last about a week before it snowed & we lost all your services for almost 2 days. When I called to complain & get a refund I was told it was tough Sky don’t give refunds when the service is down.

@SkyUK @coxgc1975 Does your service still fall on its arse whenever it snows or rains Sky? I had it installed about 10 years ago and cancelled it after 3 weeks cause the picture was in watchable when it rained, you begged me to come back to you. 1/2

@Dcfc90 @UKTV @virginmedia @SkyUK U can cancel your contract without a penalty fee, I’ve done it n I only renewed my contract 4 weeks ago

@SkyHelpTeam An engineer was booked on Sunday when the problem was reported but I still can’t watch Sky tv. Apparently, because it’s an external problem there’s nothing you can do & all I can do is wait. Top customer service

@SkyUK hi do you have an offer on at the moment where an existing customer can refer a friend/family member in as a new customer?

@CBeebiesHQ @SkyHelpTeam guys the CBeebies channel flashes up and then the signal is gone and cannot watch anything. Only channel having issues with

Never not funny watching them cheating Aussie bastards crying on SkySports news.. hope they get a right load of shit on return to England game today for World Cup warm up #Warner #Smith

@SkyHelpTeam Hi my Sky Q box + 2 mini boxes aren’t working / says unable to find network ... please help 🙏🏻

@leo15796 @SkyUK I think it's sad how the business models work today - companies don't recognise loyalty anymore. You're a customer as long as your contract lasts then you're expected to shop around in the shark pool looking for a new deal or be charged a massive increase.

@robsnodgrass7 Cancel your sky,we all know your only after a discounted monthly sky bill snoddy @SkyUK

Shame on you @SkyUK and your stupid anchor ...... you don't deserve such media space in our country....

@SkyHelpTeam are you guys/Scott Young/SkySportsF1 so so so bloody minded and ignoring all the thousands of tweets a d complaint that we want @tedkravitz back in his normal role. #SkyF1

@SkyUK the new changes coming in if your broadband fails you get 2 gb added to your piggybank on skymobile my internet was down for two and a half weeks we didnt even get any compo something not right some where

@MatchroomBoxing @MichaelHunterII @SkySports @DAZN_USA I couldn't look that bad if I tried

@SkyHelpTeam please please please fix your dangerously bad internet in the South London Area. Why is my internet so bad that I can’t even open an app on my phone without my internet connection dropping while gaming. Fix your shit it’s embarrassing

@SkyHelpTeam I’ve recently placed an order for 2 of the GoT remote covers and I’m disappointed to find today that I have only received one of them. Help.