Sky Outage Report in Newcastle-under-Lyme District, Staffordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Sky outage reports came from the following cities: Crewe, Stoke-on-Trent, Stone and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stone |
Internet | |
| Stoke-on-Trent |
TV | |
| Crewe |
Internet | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Mark Harris
(@harrymarka) reported
from
Stone, England
@SkyUK @discoveryplus great channel and content. Loving the service. However, how many times do I need to log in and activate. Doesn’t seem worth the hassle. #lovingit #slightlyunderwhelming
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...
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Tim Mullen 🇪🇺
(@Tim_Mullen) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Hi I understand there’s been a Sky Broadband and Sky Talk outage in the ST3 area since 12.30pm; is there anywhere I can access with an estimated resumption of service time?
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Steve Cliffe
(@cliffey66) reported
from
Stoke-on-Trent, England
@SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue
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NigeH64 💙 🇬🇧🇪🇺🏴
(@nige_h64) reported
from
Stoke-on-Trent, England
@HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think
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Joe Mitton
(@Joe94_) reported
from
Nantwich, England
@SkyHelpTeam Internet is not working, CW5 area
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Winter wonder Lynne ⛄
(@LynneMWhite1) reported
from
Rudyard, England
@georgesampson @SkyHelpTeam BT are not good either George - customer service is a big fat zero
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
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Macdoon
(@MacdoonJnr) reported
from
Stoke-on-Trent, England
@sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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del
(@del__91) reported
from
Stoke-on-Trent, England
Anyone else finding their @SkyHelpTeam internet goes down several times a day? Driving me mad now.
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Tom Williams
(@tomjwilliamsea) reported
from
Nantwich, England
@SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky
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stephen bayley
(@bayles01) reported
from
Madeley, England
@SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.
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sarah foreman
(@Foreman5Sarah) reported
from
Congleton, England
@SkyHelpTeam can someone explain how after over 20 years of loyalty and a so called VIP customer we are not fit to be mobile customers of yours ??? Maybe 🤔 we should cancel all our sky package tv phone broadband and sky Q as it appears we’re not worthy 😡😡😡😡😡😡😡
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.
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KAREN LOCKETT
(@karenbrummie) reported
from
Stoke-on-Trent, England
@SkyHelpTeam we have no internet in stoke on Trent- system test says no issues in our area. Reset and still nothing. Any known issues?
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Beans, Gaz and Andy
(@TallBoyRadio) reported
from
Alsager, England
@SkyHelpTeam sky broadband is down in Alsager, Cheshire. How long till it's back up and running?
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justin time
(@justincook70) reported
from
Newcastle-under-Lyme District, England
@SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@stevebell2872) reported
@SkyHelpTeam Thanks for getting in touch. That link is next to useless. It asks you what you need help with and if you don't get the right keyword you're back on the usual account stuff. It's already been sorted.
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JHM
(@Hope541) reported
Only Skysports could put our first half lead down to the sending off of a Fulham player #NUFC
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Phillip Gray
(@Phillip52626118) reported
@SkyHelpTeam I have but it’s was not easy . It’s not as easy than signing in to your account then pressing activate device , like it says on the Q Box because that option is just not there . And once you press the help you can’t get rid of the robot thing. It just keeps on popping up .
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daniel edmunds
(@danieledmunds4) reported
@virginmedia @SkySports is this a joke the quality of this broadcast is awful I’m so glad I pay for hd skysports #westham #wolves
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Snide
(@Snide90735153) reported
@SkyHelpTeam sky go app constantly crashing or not loading on ps4. All other apps fine and no issues with internet connection.
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lewis genney
(@lewisgenney) reported
@SkyHelpTeam Have great customer service but the landline still isn’t working!!!!! 6 months now!! If you put a stop on the direct debit then you will know about it
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Simon Young
(@simonyoung68) reported
@SkySports The guy is so rude to his team. In any workplace, such behaviour towards other staff would be reasonably considered as Gross Misconduct and a sackable offence. And with Max, it's a regular occurrence It's why he can never be considered in the same category as the great champions
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Andy Hunstone
(@andrewhunstone9) reported
@SkyHelpTeam I don't have any emails from sky, this all started because nobody from sky told me when my landline was moved to BT i had to cancel my subscriptions to my sky channels and packages etc. Nobody told me
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Gillysixpence
(@Gillysixpence) reported
@SkyHelpTeam It's been bk up for about 2 hours now with no more drops so will keep an eye on speed as it settles & hope it doesn't drop again. We normally have a steady 74mg. Usually it's fine but since the outage in the week it's been a pita.
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samuel the cat
(@inglisdrev82) reported
@SkyHelpTeam btw shes 84 a vip diamond customer of 22 yearsand shes say you have put 6 £10 late charges on her account just this year and she is distressed she is unable to talk to a human member of staff about it sky you do not look good here