Sky Outage Report in Newcastle-under-Lyme District, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 01: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Sky outage reports came from the following cities: Market Drayton and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Market Drayton |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Lee Hallam
(@LeeHallam89) reported
from
Stoke-on-Trent, England
@SkySportsPL @SkySports Bit harsh on Guaita to say he spilt that! Not much else he could do The headline should be 'crap defending allows Lundstram a free shot a goal to make it 1-0' 🙂 #GoalkeepersUnion
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Stephen Evanson
(@evanson316) reported
from
Crewe, England
@SkyHelpTeam hi I’ve got a problem, my old lady friend wants to cancel her channel subs, what’s the number she needs to call as she’s got no internet, and is hard of hearing. She’s not very good at all this stuff. Thanks.
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Martyn Beck
(@martyn_beck) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam hi, I have an issue where the sound is cutting out for a few milliseconds every few minutes, and can't understand why. All cables are connected correctly, and PS4/Netflix aren't causing the same problems
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gareth jones
(@gaj1988) reported
from
Sandbach, England
@SkyUK pretty appalled at your customer service. No internet for three months, fobed off, been told its a signal issue on the box. Moved the box, changed channel's. Still no improvement. Left to go to another provider. The complaints team have never phoned me back
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Nick Stubbs
(@NickinAlsager) reported
from
Alsager, England
Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.
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Justin Arnold
(@justin_arnold) reported
from
Congleton, England
@ManUtd further of example of shambles at United… Season ticket holders have not been told of issue with payment of season ticket renewals..No finance option…Zebra Option gone..No communication at all… @SkySports hundreds will lose season tickets #disgraceful
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Nick
(@nickfurber) reported
from
Stoke-on-Trent, England
@SkyHelpTeam audio sync issues on sky go. Doing my head in
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Legends Nutrition
(@LegndsNutstaffs) reported
from
Stoke-on-Trent, England
@SkyUK when people sign up with you for broadband and tv. Why don't you tell them if they have no service after 8pm they're fooked until the next day unlike most of your competitors
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Callum Bradke
(@calBradke) reported
from
Crewe, England
@SkySports @premierleague @FA Sort your shit out so clubs like this don't have to suffer it's current existence! Modern football is proper **** 🖕🏽
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
Even escalated the call and the manager wasn’t willing to help @SkyHelpTeam not very good customer service - and why send offers though the post if it’s not an offer !
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Lee Pattinson
(@lpatz80) reported
from
Biddulph, England
@LyNxAkAsTeFfOn I’ve had similar issues for nearly two weeks. Thought it was just me.. @SkyUK
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@jordansmith_33 @SkyUK You names never Jordan Smith btw 😂
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Damien Griffiths
(@Accipiter79) reported
from
Newcastle-under-Lyme District, England
@chrisogden2018 @Umar_iFL @EddieHearn @TheO2 @SkySports @SkyAdamSmith @SkySportsBoxing need to pull their fingers out of their arses when the rights fees are up. Amazon launching a sports streaming service and expect Netflix to follow suit. They will have no choice but to splash out some dosh.
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam once again internet down. Such poor service from my router. Any slight movement and it’s signal is lost 🤬
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@SkySportsPL @SkySports Man city don't make enough money, they don't have a big enough fan base, so the investigations should come and kick the crap out of that team and then goodbye man city hopefully
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam I updated my phone yesterday and ever since it’s not receiving mail. Says imap not working. Not tried on the web
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam our internet has been down for 2 days. Can you have a look and get it fixed. Post code ST11 9BS
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
Complaint sent in via email via the website @SkyHelpTeam #SkyQ
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Cedders+mumjayne
(@Ceddergreyhound) reported
from
Stoke-on-Trent, England
@SkyHelpTeam very disappointed with your 'help' team
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russ phillips
(@rustyp29) reported
from
Crewe, England
@marathon45 @SkyCricket @SkySports Shame it didn't pour down
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Bennett
(@Tommyb894) reported
@SkyHelpTeam my Wi-Fi is down in SW1V area. Is this a known issue and being fixed? Please help?!
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David M
(@Dave_The_Scot) reported
@TheShortBlond Hi, it’s been a few days but, just thought I’d update you! We got so fed up with the SkyHelpTeam (no help at all) and messaging Sky so, we called them & cancelled our Sky account yesterday t’time and, what a relief, it sure does feel great to be free!
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Big Serge
(@AmBigSerge) reported
@MrJohnShin Honestly that station along with skysports on every single show all day have not shut ******** up about United since Sunday. We're so irrelevant.
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G⭕ing Behind
(@GoingBehind) reported
@SkyHelpTeam No but it was down in York from 20:30 until early today which meant I had couldn't do any work. Not good enough!
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Claire Carruthers
(@Nynaeve2k) reported
Is there an issue with the fibre broadband in S44 @SkyHelpTeam? There’s been intermittent list of service for the last 24 hours & I can’t see an update. Thank you!
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DavidDunninguk
(@daviddunninguk) reported
@SkyHelpTeam Hi @SkyHelpTeam Back on now thanks but Making an official complaint, not because of the outage but because of the lack of running information. That is what gets customers mad. You really need to look hard at what @Northpowergrid does during power cuts
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Tom Reed
(@TomCFC87) reported
@SkyHelpTeam I know there is a charge, that's literally what my tweet was a about. Why do I pay a monthly subscription for a service you fail to provide if you then want to charge me to fix it or force me to wait almost a week to fix it for free?
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stevi angove
(@stevi_angove) reported
@SkyUK how do I find out what the penalty cost is to cancel my package early?
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Tom Reed
(@TomCFC87) reported
@SkyHelpTeam Will you also compensate my lost wages whilst I am unable to work. Loss of service compensation is meaningless when you can't work or even watch TV for almost a week. Your attitude is abhorrent and as such I have cancelled my direct debit.
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Spikeosss
(@spikeoss666) reported
@SkyHelpTeam I’ve had no internet in west Bromwich for 36 hours now ! Can’t get through to anybody to speak to. This is appalling service. Can I get an update on what’s going on please !