Sky Outage Report in Newcastle-under-Lyme District, Staffordshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Sandbach, Newcastle under Lyme, Congleton and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Steve Cliffe
(@cliffey66) reported
from
Stoke-on-Trent, England
@SkyHelpTeam is there a problem with Netflix?? Keeps loading then crashes back to sky
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Andrew Newman
(@congobongoman) reported
from
Congleton, England
The old Sky Sports Scores App was BRILLIANT. The new one from today is AWFUL! Aarghhh. Change it back... @SkySports
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Mark Harris
(@harrymarka) reported
from
Stone, England
@SkyUK @discoveryplus great channel and content. Loving the service. However, how many times do I need to log in and activate. Doesn’t seem worth the hassle. #lovingit #slightlyunderwhelming
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NigeH64 💙 🇬🇧🇪🇺🏴
(@nige_h64) reported
from
Stoke-on-Trent, England
@HewanMcCarthy17 @Seosamh09 @SkySports The worst in a long time? Presumably the coaches saw all the players in training before making a decision? I'd have picked Faletau but the Welsh omissions are all close decisions, I think
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justin time
(@justincook70) reported
from
Newcastle-under-Lyme District, England
@SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off
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Joe Mitton
(@Joe94_) reported
from
Nantwich, England
@SkyHelpTeam Internet is not working, CW5 area
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Winter wonder Lynne ⛄
(@LynneMWhite1) reported
from
Rudyard, England
@georgesampson @SkyHelpTeam BT are not good either George - customer service is a big fat zero
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sarah foreman
(@Foreman5Sarah) reported
from
Congleton, England
@SkyUK been a customer for over 20 years never any problems ment to be a VIP customer yet you won’t let me join sky mobile 😡😡 maybe I should leave sky and become a BT customer instead !!!! 😡😡😡
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Ok prob just me then haha I’ve deleted the app and reinstalled it hope that fixes the issue
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Macdoon
(@MacdoonJnr) reported
from
Stoke-on-Trent, England
@sayantan_01 @SkySports I initially thought that was £20m per club! They won't even notice that shortfall. I wish the clubs would refuse to play them but that will never happen unfortunately.
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Tony
(@TonyMellor6) reported
from
Stoke-on-Trent, England
@SkySports The football show is the worst program you’ve put on, it is so boring,please take it off !!
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sarah foreman
(@Foreman5Sarah) reported
from
Congleton, England
@SkyHelpTeam can someone explain how after over 20 years of loyalty and a so called VIP customer we are not fit to be mobile customers of yours ??? Maybe 🤔 we should cancel all our sky package tv phone broadband and sky Q as it appears we’re not worthy 😡😡😡😡😡😡😡
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Tom Williams
(@tomjwilliamsea) reported
from
Nantwich, England
@SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam good afternoon Sky I’ve been trying all afternoon to get through to you about my installation that should be today...WTF is happening?
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.
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graham
(@grahamthubron) reported
from
Crewe, England
@SkyHelpTeam if u know there is an issue with BB why on earth are U advising people to start pulling plugs out and checking their own internal set up?
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PeterJFrancis (G7MMW)
(@PeterJFrancis) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Groundhog Day! I’ve been doing this for the last 4 weeks I’ve had 2 x @OpenreachHelp engineers out and it’s STILL dropping out multiple times per day. I’m paying for a service I’m not getting ...please FIX IT
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert
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Scotty
(@rustypegs1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Also to add not the best service for a VIP Diamond customer!!!! Disgusted...
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@bestcanton7 @SkySports @GaryLineker You either are offside are you are not, I don't see the issues here, how are you willing or wanting to see this law in particular alter?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa hill
(@Lisajane237) reported
@SkyHelpTeam I am trying to cancel my broadband as I relocating . I can't seem to speak to you
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Tracy
(@TracyCharters) reported
@SkyHelpTeam could someone help getting really annoyed with the crap Internet service
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DJ 💙🇪🇺🏳️🌈🇬🇧
(@YugoBrit) reported
@ollie_bevington @SkyUK What I will say look at your account for charges you never wanted or asked for and most importantly when they promise one price but then start charging something completely different!!! Appalling!!
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Nathan Alleway
(@AllewayNathan) reported
@Jackphe05306203 @SkySports He scored 29 goals in 31 starts last season and was the joint golden boot winner at the euros, clearly he isn’t slowing down as much as you make out
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alexis bykovsky
(@girl_russia23) reported
@SkyHelpTeam Ive done a broadband check and its all come back saying everything is working as it should be then when i try to connect to my wifi it says 'Network temporarily unavailable' How do i fix this?
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ChauNews
(@chaunews) reported
@SkyHelpTeam It’s fine now, but the checker did not state any issues at the time, when clearly from all the replies to my original tweet showed other people had the same issue.
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adamtunstall
(@adamtunstall) reported
@SkyUK worst broadband provider I’ve had constant problems with my broadband eight engineers still not sorted absolute joke I think it’s time to change service
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Lloyd
(@TreharrisonFord) reported
@JonyWestwood @SkySports Utter ****
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Lee.ds🏆
(@anyoldsport) reported
@rickyachew @Chris_CD2010 @SkyUK Call the retentions team. Cancel. Over the next few weeks they offer discounts. The longer you leave it, the bigger the discount. I do it every year. £63 for everything (inc internet) except BT Sport. The easiest company to haggle with.
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Anna Hawley
(@annachawley) reported
@MoneyTelegraph this is an ongoing unresolved issue with @SkyUK