Sky Outage Report in Newcastle-under-Lyme District, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Crewe, Newcastle under Lyme, Congleton, Sandbach and Nantwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Crewe |
Total Blackout | |
| Crewe |
Internet | |
| Crewe |
Phone | |
| Crewe |
Total Blackout | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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del
(@del__91) reported
from
Stoke-on-Trent, England
Getting pretty pissed off I can't pause my @SkySports tried at several times of day including the middle of the night (joys of an 11 week old) and still getting a technical error. Shall I just cancel my DD @SkyHelpTeam Bet you'd spring into action then 🙄
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Nick
(@nickfurber) reported
from
Stoke-on-Trent, England
@SkyHelpTeam audio sync issues on sky go. Doing my head in
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Andrew Cashmore
(@ozzievaldo) reported
from
Forsbrook, England
@SkyHelpTeam I updated my phone yesterday and ever since it’s not receiving mail. Says imap not working. Not tried on the web
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade, spoken to two people about removing @SkySports and they couldn't help, so now on hold for 20 minutes hoping I'll give up and hang up! 😂
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@lauraabdn @skytv Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Jordan Smith
(@Jord_Smithhh) reported
from
Crewe, England
@jordansmith_33 @SkyUK You names never Jordan Smith btw 😂
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John Bebbington
(@Bebboz1) reported
from
Crewe, England
@SkyHelpTeam funny how my billing month starts tomorrow and it won’t let me pause my sports package or even cancel it on the app
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Nick Stubbs
(@NickinAlsager) reported
from
Alsager, England
Wow. Just called @SkyHelpTeam to recontract after 21 YEARS as a customer and, not only do they charge for the phone call but also want me to pay £20 ‘administration’ fee for the privilege! Needless to say, one less customer very soon.
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade! Spoken to two people bout removing @SkySports and they couldn't help me, so now you have me on hold for twenty minutes! 😂
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@LisaC21 @SkyUK Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Leanne_1010 @MrAsh74 @TimmR7 @SkyHelpTeam @Samphil95 @sky @SkySports Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Dave Rouse
(@ethanhunt1961) reported
from
Crewe, England
@SkySports now channel 402. Not a bad game.... 💙💙💙😉👍👏👏👏👏
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David Evans
(@daue08) reported
from
Wrenbury, England
@SkySportsPL @SkySports Two professional referees got a simple handball wrong. What on earth are feeding these idiots. Even VAR has the luxury of a still and the blind idiot still makes the wrong call. It’s not VAR it’s idiot using it. What on earth are they watching.
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john saintsfc Anstey
(@johnansteyhotma) reported
from
Stoke-on-Trent, England
@SkySports Arteta should be more concerned 😂 this is all becoming pathetic now. We may aswell declare uk in lock down completely & all take 2 weeks off what we all do 👍
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Scott
(@Nejscot) reported
from
Kidsgrove, England
If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@groovyhair @SkySports Me too! Terrible times when people could do with a few quid!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Beanog @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@SkyHelpTeam @Carra23 @GNev2 @BBCWatchdog You are ripping your customers off! Pause everyone's Sports package immediately in this time. Sky systems can't cancel and people will forget. #rippoffbritain
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Mandy20x @wrighty108 @LFCTammy If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@steviet184 @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Holly
(@xxshad0wqueenxx) reported
@Fine______ @SkyHelpTeam Yeah I am trying to watch a stream and all I get is buffering with my sky account claiming that I have 70Mbps... errrr clearly not! I have already made a complaint again and I will continue to pester. I found its the best way of getting stuff done
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Luke Westmorland
(@Westmorlanddd) reported
@SkyHelpTeam call me about your ****** service.
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ashley
(@ashley28886076) reported
@SkyHelpTeam i’ve done all this, i’ve been on the phone twice with your sky team and they say the exact thing your website says. there’s clearly an issue somewhere and i want it sorting as soon as possible.
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@jprs76
(@jprs76) reported
@SkyHelpTeam why am i having problems with skyq last few days over night recordings say power cut, losing mini box connections now cant access apps like netflix , discovery plus and disney please explain why i pay alot for the service and it rubbish at present.
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Ramirez Jr
(@hafeezdipo) reported
@GoldchampsStory @SkySports Wtf you been watching another league, he's been class this season.
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Lana Cross
(@Lana_Cross) reported
@SkyHelpTeam WORST CUSTOMER SERVICE!!! Automated voice on all customer service lines saying “our staff are in training”... hopefully that training is in CUSTOMER SERVICE as my internet is down, my business effected and there is NO support from you as I CAN’T SPEAK TO ANYONE
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Charly
(@D1vineY0uth) reported
@SkyHelpTeam I’ve had “no satellite signal” on my Sky Q hub since 11am? I’ve tried restarting it, but not sure if there’s a known issue on your end or if there’s a problem with my box or satellite?
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John
(@John43531767) reported
@SkySports Cancel international football altogether
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Patrick Hathaway
(@HathawayP) reported
@SkyHelpTeam Pretty sure I already did that months ago. But either way I shouldn’t have to do that to avoid getting rude calls where people hang up on me halfway through a sentence.
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Lyes
(@lyes_11) reported
@lumenatalie @NNext123 @SkyHelpTeam Tell them you don’t control the broadband network.