Sky Outage Report in Newcastle-under-Lyme District, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle-under-Lyme District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newcastle-under-Lyme District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 27: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newcastle-under-Lyme District, Staffordshire, England
The most recent Sky outage reports came from the following cities: Crewe and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV | |
| Crewe |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Crewe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newcastle-under-Lyme District, England
Latest outage, problems and issue reports in Newcastle-under-Lyme District and nearby locations:
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade, spoken to two people about removing @SkySports and they couldn't help, so now on hold for 20 minutes hoping I'll give up and hang up! 😂
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Leanne_1010 @MrAsh74 @TimmR7 @SkyHelpTeam @Samphil95 @sky @SkySports Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@LyonsGMark @Vatsaltiwari23 @leeryxn @NathanM11572620 @MarioMarta7 @UtdKieran @rcklfc33 @SkySports How some people can put down our manager, and claim to still be a supporter is bonkers.
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Douglas Neilson
(@Dougien32) reported
from
Crewe, England
@skytv you like to make it hard for people to downgrade! Spoken to two people bout removing @SkySports and they couldn't help me, so now you have me on hold for twenty minutes! 😂
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@skyuk I've been trying to cancel my subscription since beginning of lockdown but you have not got back to me or cancelled it. I'm not working at the moment and cannot justify having sky. Please will you get back to me. My account number is 630217563018.
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Tom
(@TomBLock91) reported
from
Stoke-on-Trent, England
@balltamer1 @ComposedVirgil @MarshInsight @SkySports No but calling someone a retard for no reason isn't nice
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Mandy20x @wrighty108 @LFCTammy If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@lauraabdn @skytv Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@Beanog @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@groovyhair @SkySports Me too! Terrible times when people could do with a few quid!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@LisaC21 @SkyUK Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
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Scott
(@Nejscot) reported
from
Kidsgrove, England
If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Lee Watson
(@leewatson04) reported
from
Market Drayton, England
@O2 @SkyUK @SkyHelpTeam had to be said you two are getting on my last ******* nerve! Sort your shit out
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@SkySports We are miles better than them, I have no problems saying that.
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@SkyHelpTeam @Carra23 @GNev2 @BBCWatchdog You are ripping your customers off! Pause everyone's Sports package immediately in this time. Sky systems can't cancel and people will forget. #rippoffbritain
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john saintsfc Anstey
(@johnansteyhotma) reported
from
Stoke-on-Trent, England
@SkySports Arteta should be more concerned 😂 this is all becoming pathetic now. We may aswell declare uk in lock down completely & all take 2 weeks off what we all do 👍
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del
(@del__91) reported
from
Stoke-on-Trent, England
Getting pretty pissed off I can't pause my @SkySports tried at several times of day including the middle of the night (joys of an 11 week old) and still getting a technical error. Shall I just cancel my DD @SkyHelpTeam Bet you'd spring into action then 🙄
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John Bebbington
(@Bebboz1) reported
from
Crewe, England
@SkyHelpTeam funny how my billing month starts tomorrow and it won’t let me pause my sports package or even cancel it on the app
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@realgazwalsh @jenniew62605798 @Mandy20x If you pay for Sky Sports then call 0800 151 2747 and say 'cancel Sky sports' It will ask you if you want to PAUSE your subscription until normality returns. Sports channels remain available. Please Retweet for others that don't realise @SkySports are taking advantage!
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Scott
(@Nejscot) reported
from
Kidsgrove, England
@steviet184 @SkyHelpTeam Me too pal (just tried again 5am) it's ripping their customers off. Charging for a service and not providing. @SkyHelpTeam @piersmorgan @Ofcom
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Hiten Mistry
(@hitenmistry) reported
@SkyUK i have been trying cancel my contract for over a week, first the call wait times are really long, or i get cut off by your system. Now its the weekend, you are not accepting calls. A sky customer for 23 years and this is how you treat people. #CustomerService
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Jordan J MacGeever
(@j_macgeever) reported
@bioglog @REDNILE7 @SkySports You’re an idiot
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Idibid
(@Idibid25) reported
@SkySports A nobody talking about LeBron....King James shouldn't even bother responding to this idiot.
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Hiten Mistry
(@hitenmistry) reported
@SkyUK i have been trying cancel my contract for over a week, first the call wait times are really long, or i get off by your system and now you have at the weekend you are not accepting calls. A sky customer for 23 years and this is how you treat people. #CustomerService
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Daniel Pedrini
(@d_pedrini) reported
@nidriks1 @SkySports @btsportfootball I've personally never had a problem with Now TV. If you're watching through the Now TV app on your TV, I would try and hard wire your internet to it via ethernet
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keith bryant
(@mrjustthatgood) reported
@SkySports This dude looks like he rides the slow bus
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Tash Hatcher
(@hatchlingmakes) reported
@SkyHelpTeam Thank you. Will take a look. Understand there’s not much you can do but it’s beyond frustrating as it’s clear the Openreach engineer at the telephone pole outside my house yesterday caused this whole issue.
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david
(@david42762383) reported
@SkyHelpTeam But why can’t I just ring a phone number & speak to someone instead of tweeting The phones aren’t down
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Ellie
(@miss_ellie_may) reported
@SkyHelpTeam @tom_ecfc Hi Tom, broadband team is 0333 759 1839. That number hasn’t changed since January...I know because I’ve spent over 7 hours on the phone trying to sort my issue. They may not be the right team for you but should be able to put you through - save dealing with the Twitter riddles
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Cloe Phare
(@phare_cloe) reported
@SkyHelpTeam is your mobile section on your website down? I’ve been trying to get on it all day and keeps saying there is technical problems? #ineedanewphone!