Sky Outage Report in Swynnerton, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Swynnerton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swynnerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Swynnerton, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Stafford, Cheadle and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Newcastle under Lyme |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swynnerton, England
Latest outage, problems and issue reports in Swynnerton and nearby locations:
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Is there an outage in Telford TF3? . Our broadband keeps going down.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Andy Brown
(@Brown881Andy) reported
from
Stone, England
@SkySports why are the NZ v Aus womens fixtures not listed on your website? Pretty poor tbh
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
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Amanda Dawson
(@theamandadawson) reported
from
Maer, England
Oh @richardosman does make me chuckle. “You ever dealt with the mafia?”… “I tried to cancel @SkySports once, that’s the closest I got.” Also… “back in time for eggheads.” #witty
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....
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Jono
(@JonoH19) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam @SkySportsNBA Been a Sky Glass customer now for over 1yr. I struggle to watch any NBA, E.G - last night there was TNT Tip Off, 2 games followed by Inside the NBA for 1hr - none have added to my playlist, if i kept Sky Q i could watch them all, can you help me out?
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Sean Rushworth
(@SeanRushworth) reported
from
Telford and Wrekin, England
@KingdomMaxLTE @tweetSP0RT @SkySports Remember when liverpool fans killed 35 juve fans wheres your blood boards? Oh yeh how did i forget, never your fault is it 😬
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Lovattman
(@mrlovattman66) reported
from
Newcastle-under-Lyme District, England
@LouiseRees14 Souness Keane and Gary Neville all very knowing and all terrible managers #SkySports
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
@SkyHelpTeam I've been 9ver this with your team like a million times over the past few months. All I have on my network is my 2 computers and the SkyTV box. IF it's a device issue then the internet would work on the other devices still right? Which it doesn't, not cabled nor through WiFi
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Andy Welsh ⛄
(@imandywelsh) reported
from
Stoke-on-Trent, England
Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Are there problems in TF3? I keep being told to check my connections.
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Tom Williamson
(@tomgwilliamson) reported
from
Werrington, England
@SkySports would it be possible to have the red button EFL Championship games in HD please? Quality is poor I have to squint
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Hi, thanks for replying. Confusingly there are reports of Sky TV being down in our area-our TV is fine, but not broadband
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matty 🙋🏻♂️
(@TruckerNCFC) reported
@SkyHelpTeam I wouldn’t say it’s great, it’s cost me £15 for your engineer to come and fix your problem that I pay for, but yes it’s being sorted thanks
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gary cochrane
(@igarycochrane) reported
@SkyHelpTeam just received a call from 0800 597 9843 claiming to be from you. After some incredibly mundane questions about the weather etc, said they wanted to help me get the most of my new mobile. Said I didn’t need it and they promptly hung up. Not great service at all.
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Ben Davey
(@BenDavey79) reported
@TruckerNCFC @SkyHelpTeam Cancel your contract and sign up with someone else then. You are just a number to them
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Paula
(@Paula_ODonnell) reported
@SkyHelpTeam What can I do about awful phone call Quality? I’ve had to end the phone appointment early and reschedule because I could not hear the person on the other side who even switched from a mobile to a landline and still the Quality was terrible.
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Feral Atticus
(@FeralAtticus1) reported
@SkyHelpTeam Actually no... This is a new price for a new contract which is actually higher than if I was a non-sky customer coming in... Furthermore you may advise me of price rises possibly occurring... I am under no obligation to agree with them.
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Howard Harrison Sanders
(@duffinsanders) reported
@SkyHelpTeam i switched broadband provider and called to cancel my account that had ended in June. Sky has still taken money out of my account for a service i'm no longer using and canceled. Please return my money that you have stolen...
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Goldfish 42
(@goldfish_42) reported
@SkyHelpTeam I have done every test and reset the sky help pages tell me to. It told me my sky hub is not connected, but all 3 lights are green. Probably our external line as openreach were in the junction box and magically worked 16 hours after it went down.
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Carl Brown
(@LordBabyBrown) reported
@SkyUK can you tell me why you’re trying to take almost £300 out of my account when I left you months ago? You actually owed me money, as I was in credit for my broadband that you never gave back to me!
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Gareth Williams
(@GGWilliams72) reported
@SkyHelpTeam @NetflixUK “HelpTeam”, how about you pick up the telephone and call me to resolve the pile crap Broadband service you aren’t supplying at the moment?!?!
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Vinny 🇲🇼
(@kaundavincent4) reported
@Chels_HQ @SkySports I wonder why chelsea chase players who it is tough to land and leave player as good as cr7 who there can be no problem to sign. Shame,, x had it been that roman was there