Sky Outage Report in Eccleshall, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleshall, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Eccleshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Eccleshall, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Stone, Cannock and Stafford.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stone |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Cannock |
Wi-fi | |
| Cannock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Eccleshall, England
Latest outage, problems and issue reports in Eccleshall and nearby locations:
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
Think I’m going to cancel @SkySports tonight 🤣🤣🤣
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Marilyn Summers
(@MazSummers) reported
from
Oakengates, England
@SkyHelpTeam I’ve just signed up for a free 4 week trial of sky cinema & then £5 for 6 months. But account info is saying it is only 2 months & I’ll be charged £19 from October. I have the email clearing stating 6 months @ £5. Please would you help with this.
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@wanna_be_dj @SkySports Shave that stupid beard off
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Tom Evans
(@Tomkin949) reported
from
Stoke-on-Trent, England
@SkyHelpTeam any idea how long the outage in Burslem will last?
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Hadge
(@hadgett7) reported
from
Newcastle-under-Lyme District, England
Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS
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Steve Pitchford
(@Pitchy74) reported
from
Wellington, England
@SkySports shocking decision to charge almost £15 to watch extra games on top of the subscription that is already paid. Sort yourselves out!!! Not interested in customer satisfaction then? #robbery #shocking
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RUSS ✨
(@makeupbyruss) reported
from
Oakengates, England
@SarahPe78050865 @SkyHelpTeam Sadly, that’s literally never going to happen.
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Mike Leftwich
(@w00kiee81) reported
from
Childs Ercall, England
@SkyHelpTeam status on sky broadband services please?? Looks like outage in TF9 & can’t find any information.
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Steve Lythgoe
(@steveaustin74) reported
from
Cannock Chase, England
@SkyHelpTeam hi, having problems with my broadband ... keeps going off and buffering etc ... cannot get through on the phone .. can you help?? Thanks
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I would like to cancel sky, I've been messaging and asking since April and now I've ended up with a bill of £102. I really can't believe 2 months on I'm still trying to cancel it. This should have been done a couple of months ago
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princess charl
(@CharlCodd) reported
from
Oakengates, England
@SkyHelpTeam Also the smiley face is not welcome I’m clearly upset with your shocking service and you put a smiley face at the end saying I won’t be compensation I mean come on at least act reasonable when replying to paying customers tweets
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)
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Julie Cooper
(@julescooper1) reported
from
Stafford, England
So good to be watching #MUFC again. But come on #ole you’ve had 3 months to come to terms with #Greenwood being better then #james and #pogba has to start. class again from #Fernandez We have to learn how to break teams down quicker though and be more clinical #TOTMUN @SkySports
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Dawn
(@Dawn16209599) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Do you not realise what I've told you. I want to cancel my Sky. I've been trying for the past 2 months at least to mo avail.
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Terri Bethell
(@Terrib1403) reported
from
Wellington, England
@SkyHelpTeam is there any issues with broadband in Wellington, Telford? Mine is off & it won’t allow me to even run tests via the website or app to see what’s the issue.
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Andy Green
(@AndyGre50634362) reported
from
Telford and Wrekin, England
@SkyHelpTeam you will@not talk to me because I am not at risk when we want to shut down I had WiFi coverage issues and ended buying my own sky booster and need credit to account
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Jake Wright
(@jakewright_702) reported
from
Penkridge, England
@SkyHelpTeam can I reverse the update? It’s genuinely terrible. I’m always a fan of your updates but this is pretty much unusable
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Kelvin Stephens
(@KJSICT) reported
from
Cannock Chase, England
@SkyHelpTeam Yes I have follows all the steps on the help site and it said to contact you.
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David Grocott
(@davegrocott) reported
from
Swynnerton, England
@SkyHelpTeam any reported issues on broadband ST15?
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Marilyn Summers
(@MazSummers) reported
from
Oakengates, England
@SkyHelpTeam I know the best way to see my bills is online that’s why I tweeted you because although the email promises 6 months @ £5 I’m only getting that for September. My October bill is £19. I can’t connect with one of your experts because I’m not in a vulnerable category. Please help!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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tHE gREEN bASTARD
(@CELTIC2019) reported
@jdj795 @SkySports HMRC killed Rangers and you all support a tribute act, pass it on.
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Ben Short
(@_Ben_Short_) reported
@SkyHelpTeam Received a text now saying my order can’t be completed and to call the number to discuss...get an automated voice asking me everything, then sending me a text to sort things out, still don’t know what the problem is
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Cookie
(@Cookie86104630) reported
@SkyHelpTeam I'm trying to cancel my broadband and sky sports from my account and keep getting told to do it online, but when I've tried, I get told to ring. Wtf is going on.
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tracey meyrick
(@TraceyMeyrick) reported
@SkyHelpTeam day 9 without a working landline. There’s an outage problem that you’re aware of apparently. What’s happening? Do I get a reduction on my next bill?
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Niall Tansey
(@niall_tansey) reported
@SkyHelpTeam Even wifi speeds within a metre of the Router? as my speeds are still around 30-40 around the router. I understand how these thing work, As i explained to the person on the phone. I'd just was asking if it was company police to hang up on people while their issue isn't sorted.
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Adrian Hutchinson
(@AdyHutchinson) reported
@SkyHelpTeam @RobHolm38032834 It's still not working in Leeds.
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stu jones
(@stucjones) reported
@attrakta @mathgrees @SkySports Love to see your facts backing up the nearly 80%. We do need their justification. We want transparency and to understand why such poor decisions are made. No point in sanctioning them, give them a platform to admit mistakes and let us understand them.
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Steve
(@sdb1979) reported
@OpenreachHelp They said the same about you. Only you could update me. Spent 25 minutes on hold to get that information from Sky. Please, Please, can someone please help me?? !!! @SkyHelpTeam
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David
(@CompaneroDave) reported
from
Wallsend, England
@SkyHelpTeam hi - would like some help downgrading package as need to try and cut some costs. I'm not good on the phone though so was wondering about other communication options?
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Adam Miguel
(@elmiggo) reported
@SkyUK and @OpenreachHelp absolutely clueless and awful communication between them. Internet down yet again and no-one has a clue what's going on as per usual. Truly awful service.