Sky Outage Report in Eccleshall, Staffordshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Eccleshall, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Eccleshall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Eccleshall, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Stafford, Cannock, Newcastle under Lyme and Stone.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Stafford |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Eccleshall, England
Latest outage, problems and issue reports in Eccleshall and nearby locations:
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Jake Wright
(@jakewright_702) reported
from
Penkridge, England
@SkyHelpTeam can I reverse the update? It’s genuinely terrible. I’m always a fan of your updates but this is pretty much unusable
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Andy Green
(@AndyGre50634362) reported
from
Telford and Wrekin, England
@SkyHelpTeam you will@not talk to me because I am not at risk when we want to shut down I had WiFi coverage issues and ended buying my own sky booster and need credit to account
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PeterJFrancis (G7MMW)
(@PeterJFrancis) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Groundhog Day! I’ve been doing this for the last 4 weeks I’ve had 2 x @OpenreachHelp engineers out and it’s STILL dropping out multiple times per day. I’m paying for a service I’m not getting ...please FIX IT
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Mike Leftwich
(@w00kiee81) reported
from
Childs Ercall, England
@SkyHelpTeam status on sky broadband services please?? Looks like outage in TF9 & can’t find any information.
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Hadge
(@hadgett7) reported
from
Newcastle-under-Lyme District, England
Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS
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Terri Bethell
(@Terrib1403) reported
from
Wellington, England
@SkyHelpTeam is there any issues with broadband in Wellington, Telford? Mine is off & it won’t allow me to even run tests via the website or app to see what’s the issue.
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Dan Whitehead
(@DanWhitehead2) reported
from
Stoke-on-Trent, England
Poor from he two @SkySports commentators Alan Smith & Bill Leslie! Been on @BenG0dfrey case all game!
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Hello Noto
(@Hello_Noto07) reported
from
Oakengates, England
@wanna_be_dj @SkySports Shave that stupid beard off
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princess charl
(@CharlCodd) reported
from
Oakengates, England
@SkyHelpTeam Also the smiley face is not welcome I’m clearly upset with your shocking service and you put a smiley face at the end saying I won’t be compensation I mean come on at least act reasonable when replying to paying customers tweets
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Steve Pitchford
(@Pitchy74) reported
from
Wellington, England
@SkySports shocking decision to charge almost £15 to watch extra games on top of the subscription that is already paid. Sort yourselves out!!! Not interested in customer satisfaction then? #robbery #shocking
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)
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Steve Lythgoe
(@steveaustin74) reported
from
Cannock Chase, England
@SkyHelpTeam hi, having problems with my broadband ... keeps going off and buffering etc ... cannot get through on the phone .. can you help?? Thanks
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Dave Noto
(@Hello_Noto07) reported
from
Oakengates, England
Think I’m going to cancel @SkySports tonight 🤣🤣🤣
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Rosy Butler
(@RosyButler8) reported
from
Wellington, England
ALREADY PAY FOR EXTRA FOR SPORTS ON SKY. PISSED OF not paying £15 pounds more to watch villa pay. Very upset. Not happy. @SkySports thinking of just having Bt sports in future.😡🤬🤬🤬😡😡if this is how you treat your customers 😡
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Kelvin Stephens
(@KJSICT) reported
from
Cannock Chase, England
@SkyHelpTeam Yes I have follows all the steps on the help site and it said to contact you.
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David Grocott
(@davegrocott) reported
from
Swynnerton, England
@SkyHelpTeam any reported issues on broadband ST15?
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Marilyn Summers
(@MazSummers) reported
from
Oakengates, England
@SkyHelpTeam I know the best way to see my bills is online that’s why I tweeted you because although the email promises 6 months @ £5 I’m only getting that for September. My October bill is £19. I can’t connect with one of your experts because I’m not in a vulnerable category. Please help!
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Marilyn Summers
(@MazSummers) reported
from
Oakengates, England
@SkyHelpTeam I’ve just signed up for a free 4 week trial of sky cinema & then £5 for 6 months. But account info is saying it is only 2 months & I’ll be charged £19 from October. I have the email clearing stating 6 months @ £5. Please would you help with this.
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Tom Evans
(@Tomkin949) reported
from
Stoke-on-Trent, England
@SkyHelpTeam any idea how long the outage in Burslem will last?
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RUSS ✨
(@makeupbyruss) reported
from
Oakengates, England
@SarahPe78050865 @SkyHelpTeam Sadly, that’s literally never going to happen.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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romini
(@KurarRomini) reported
@SkyHelpTeam Sorry what do you mean, what happened? I was told to wait with no movemrnt ir resolution still. I niw have a case manager after I complained, that's all that happened.
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Ed Lucas
(@EdLucas5276) reported
@SkyHelpTeam Becca The problem is we are on the best speed according to you guys but we rarely get above 20mps which is down to the infrastructure needing updating according to an engineer that was out doing work. Please let me know when the infrastructure will be upgraded In our area?
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Malc Sheldon 🇬🇧 🐈
(@Steelmalc) reported
@SkyHelpTeam So after 22 years of never missing a bill and being loyal customer you don't get nothing apart from sky charging an admin fee to stay with them I'm still with sky there shouldn't be nothing to do at your end apart from taking the money the way you have done for 22 years
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Pete West
(@yourams76) reported
@SkyHelpTeam Hi, anyway to talk online or in DM with someone to discuss my renewal please ? Just haven’t got the time or inclination to call customer services 😬
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James Clarke
(@fantasyfootfan) reported
@Paulhallford1 @SkySports You are part of the problem .
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Abdirahman Mohamed
(@abdi950329) reported
@ManUnitedZone_ @SkySports NOBODY GIVES A DAMN WHO HE LIKES. Tell him to pull his sleeves up and get to work.
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Malc Sheldon 🇬🇧 🐈
(@Steelmalc) reported
@SkyUK why do I have to pay an admin fee to renew a broadband contract 22 years is worth nothing the guy wanted me to pay £28 when it's on offer for £25 I'm really thinking of phoning back and cancel it its a joke
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K.S.K
(@Kul85) reported
@skytv @SkyHelpTeam absolute joke and offer no assistance or support #skytv poor poor poor
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Laura Slater
(@lauraslater22) reported
from
Whaddon, England
@SkyHelpTeam Hi Liam, is there any further information for SG8 at all? I phoned earlier with little information available, other than it could take 2 days. It’s been down since around 9am and is still not back up. The online service checker is still showing the same “couple of hours” message
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anshraj
(@sawrajsingh881) reported
@SkyUK is sky down in smethwick Birmingham?