Sky Outage Report in Wellington, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Wellington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 06: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (59%)
-
TV (17%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Wellington, Telford and Wrekin, England
The most recent Sky outage reports came from the following cities: Broseley, Shrewsbury, Telford and Shifnal.
City | Problem Type | Report Time |
---|---|---|
Wi-fi | ||
Internet | ||
TV | ||
TV | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
-
Hello Noto (@Hello_Noto07) reported from Telford and Wrekin, England
@adamweston I may have to cancel @SkySports if they keep showing Utd
-
Marilyn Summers (@MazSummers) reported from Oakengates, England
@SkyHelpTeam I know the best way to see my bills is online that’s why I tweeted you because although the email promises 6 months @ £5 I’m only getting that for September. My October bill is £19. I can’t connect with one of your experts because I’m not in a vulnerable category. Please help!
-
Jack Bailey (@jackbsuuuuuun) reported from Telford and Wrekin, England
@SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍
-
Jodie Kendrick (@Jodethetoad1) reported from Shrewsbury, England
Broadband down in #Shrewsbury or just my house? @SkyHelpTeam
-
Mike Leftwich (@w00kiee81) reported from Childs Ercall, England
@SkyHelpTeam status on sky broadband services please?? Looks like outage in TF9 & can’t find any information.
-
Danofthewibble (@danofthewibble) reported from Shrewsbury, England
@Jodethetoad1 @SkyHelpTeam It’s down across Shrewsbury. Not just Sky. Mobile data is slow as a result.
-
Marilyn Summers (@MazSummers) reported from Oakengates, England
@SkyHelpTeam I’ve just signed up for a free 4 week trial of sky cinema & then £5 for 6 months. But account info is saying it is only 2 months & I’ll be charged £19 from October. I have the email clearing stating 6 months @ £5. Please would you help with this.
-
Hello Noto (@Hello_Noto07) reported from Oakengates, England
@wanna_be_dj @SkySports Shave that stupid beard off
-
Marguerite Therapist ,Trainer and Coach (@MargueriteMEE) reported from Bridgnorth, England
@SkyHelpTeam Yet again Sky broadband down in Shropshire ! Any idea when it will be back ? This is the 8th Monday since about September it’s been out.
-
Rosy Butler (@RosyButler8) reported from Wellington, England
ALREADY PAY FOR EXTRA FOR SPORTS ON SKY. PISSED OF not paying £15 pounds more to watch villa pay. Very upset. Not happy. @SkySports thinking of just having Bt sports in future.😡🤬🤬🤬😡😡if this is how you treat your customers 😡
-
Jack Bailey (@jackbsuuuuuun) reported from Telford and Wrekin, England
@SkyHelpTeam was absolutely at my wits end with the service I’ve been receiving. Spoke to big Scottish Brian as he describes himself on the cancellation team, and he’s the only reason I have considered staying with yourselves. New router new booster new contract, couldn’t help me
-
Claire 🏴🇪🇺🛸 (@claireahall) reported from Oakengates, England
Hey @SkyHelpTeam is there an issue in Telford? My wifi is not working. Thx
-
Terri Bethell (@Terrib1403) reported from Wellington, England
@SkyHelpTeam is there any issues with broadband in Wellington, Telford? Mine is off & it won’t allow me to even run tests via the website or app to see what’s the issue.
-
Nick Morris 🏴 (@subwayarmy39) reported from Madeley, England
**** the @SkySportsPL and **** VAR!!! No fans, **** VAR decisions and now pay per view football!! 2020 the year football died 😔 #SkySports #FuckVAR #FuckPayPerVeiw
-
Danofthewibble (@danofthewibble) reported from Shrewsbury, England
Phone @SkyHelpTeam to cancel Sky Cinema, as the website won’t let me. It gives me a number to call. I call the number. It reads out spiel about bad weather, long wait times and then says it will send me an SMS link to the website to sort my issue. The link is for broadband probs.
-
Andy Green (@AndyGre50634362) reported from Telford and Wrekin, England
@SkyHelpTeam you will@not talk to me because I am not at risk when we want to shut down I had WiFi coverage issues and ended buying my own sky booster and need credit to account
-
Steve Pitchford (@Pitchy74) reported from Wellington, England
@SkySports shocking decision to charge almost £15 to watch extra games on top of the subscription that is already paid. Sort yourselves out!!! Not interested in customer satisfaction then? #robbery #shocking
-
Danofthewibble (@danofthewibble) reported from Shrewsbury, England
Three or four @skyhelpteam numbers, all doing the same thing. Crap.
-
Marguerite (@MargueriteMEE) reported from Bridgnorth, England
@SkyHelpTeam Yet again our broadband has been out today for several hours. Back on now. But intermittent problems since last month across Bridgnorth. Lots of people thinking of leaving sky.
-
princess charl (@CharlCodd) reported from Oakengates, England
@SkyHelpTeam Also the smiley face is not welcome I’m clearly upset with your shocking service and you put a smiley face at the end saying I won’t be compensation I mean come on at least act reasonable when replying to paying customers tweets
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jemma Cobbold (@jaymimauk) reported
@SkyHelpTeam Thanks I am pretty sure its an area fault as many of us in the same area have the issue. I ran through all the checks with your team on phone last week and all was fine then. Can't be in queue for hours again. I
-
thierry (@henrysarsenal) reported
Why do radio pundits and tv pundits get so **** scared of Liverpool and everton fans lol @talkSPORT @SkySports
-
lee (@leeBrennand1) reported
@SkyHelpTeam hi what's the phone number to get through to cancel my subscription please? Sick of phoning up and talking to a bot. I'd like to speak to a real person. And how come you can't get good deals anymore? Loyal customers don't seem to get good deals just new customers.
-
Ryan Gallus (@imryangallus) reported
@SkyHelpTeam To me that doesn’t state sky tv, it just states existing sky customer. That would include broadband. Maybe worth making it more obvious from the get go 👍
-
Paul (@8gzd8k76nM) reported
@kirst10fs @SkyHelpTeam It’s domestic broadband so when its down you either need to not moan about not being able to WFH and get yourself into the office or you need to pay for a business line that then gives you some right to complain
-
Richard Blaine Junior Jr (@ElsaLazlo) reported
@saltyboy9 @WorldofHotspur @SkySports The manager does need to go. Because his football is turgid crap. Not that you’d notice. Or care.
-
Simon Wells (@SiWellsy) reported
Absolute shocking service today from @SkyHelpTeam service meant to be installed today Partner took time off work, @btopenreach installed fibre to house, Sky did not send the Hub. No support, persons in Sky would put me through to a manager. Saying I have to wait for 24 hours
-
Paul (@8gzd8k76nM) reported
@StevenBrydon2 @SkyHelpTeam Whats great about this is that if this is the “fourth day” then its actually the first working day which means you’ll not be getting a penny unless its not resolved by Wednesday. Lets hope, for the sake of your poor attitude, it’s resolved tomorrow for maximum disruption to you
-
Jemma Cobbold (@jaymimauk) reported
@SkyHelpTeam Done all of that, it says all is fine and when it is on it is fast as normal. Open reach have reported there is a fibre cable problem in our area. Talk Talk are reporting it to their customers but it sounds like nothing has been reported to you.
-
R (@LiveLLaugh7) reported
@SkyHelpTeam sky broadband has been down for hours. My neighbour have the same issue. I’ve raised an issue they said over a week for an engineer! Not acceptable. What is going on?!