Sky Outage Report in Wellington, Telford and Wrekin, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wellington, Telford and Wrekin, England
The most recent Sky outage reports came from the following cities: Ryton, Telford and Bridgnorth.
| City | Problem Type | Report Time |
|---|---|---|
 Ryton |
Internet | |
| Telford |
Internet | |
| Telford |
TV | |
| Bridgnorth |
Wi-fi | |
| Telford |
TV | |
| Telford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wellington, England
Latest outage, problems and issue reports in Wellington and nearby locations:
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hello there I’m a Sky Q customer. If I bought the Sky Glass TV outright (43 inch for £649) does it mean that my sky monthly bill will then just go up by £13 a month xtra? Does this start a new contract and if so how long for? Kind regards, Jason
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Are there problems in TF3? I keep being told to check my connections.
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Andyn😷d
(@Andynod79) reported
from
Shrewsbury, England
@SkyUK so broadband has been awful all week... Couldn't watch the Liverpool game due to shocking signal... Now the red button access says technical issue! What is going on with sky?!
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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Jack Bailey
(@jackbsuuuuuun) reported
from
Madeley, England
@SkyHelpTeam hi can someone help I’m having a new installation tomorrow but I can’t connect my router as the socket is different in my new home? Is this something the engineer can fix on the day?
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Hi, thanks for replying. Confusingly there are reports of Sky TV being down in our area-our TV is fine, but not broadband
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍
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Ian Halstead
(@TheIanHalstead) reported
from
Albrighton, England
@AlexJamesSport Disappointing to see @SkySports claim (no byline) that the under-soil 👀 heating *struggled to cope* when it was clear - visually and logically - that the issue was the speed at which the snow was landing on the pitch and stadium, and nothing to do with sub-surface temperatures.
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Jim
(@Piston_n_Broke) reported
from
Oakengates, England
@SkyHelpTeam Just received a 0208 call talking about broadband problems and requesting team viewer access to interrogate the router, are you aware of this scam.
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@SkyHelpTeam It’s back now but had issues of constant drop out .
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Jodie Kendrick
(@Jodethetoad1) reported
from
Shrewsbury, England
Hello @SkyUK I would like to cancel my landline but there are no contact details on your website. Can you please advise how I can make contact with you?
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Ian Halstead
(@TheIanHalstead) reported
from
Albrighton, England
@sjdhatters @SkyHelpTeam Did mine via my Sky account. Had refused at £100. When I saw (Xmas Eve I think) that it was now down to £25, seemed too small an amount about which to quibble.
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David Casey
(@casey_david) reported
from
Telford and Wrekin, England
@SkyHelpTeam my sky q is saying there is no signal. Was working earlier and just wanted to see if there was any problems in my area. Postcode TF4
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hey there, when I switch from my Sky Q box to Sky Glass (which I’m still intrigued to get) will the times run on satellite signal still or will it still Sky Glass run like 30-45 seconds behind like it does on Sky Go apps?
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Shrewsbury, England
@SkyHelpTeam hey there I’m a Sky Q customer. Can I switch my contract from Sky Q to any Sky Glass contract without a need of a new contact? OR do I still have to get a new Sky Glass contract as well as still sticking to my current Sky Q box as well contact when runs out in 2023?
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Danofthewibble
(@danofthewibble) reported
from
Shrewsbury, England
@booqpr @SkyHelpTeam I had the same problem - connected but no throughput. Seems to be working again now but has been up and down all morning.
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Nathan Anglesea
(@AngleseaNathan) reported
from
Wellington, England
@SkyHelpTeam @snebbeg Can't downgrade online though, have to phone and be on hold for ages, crap service
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Marguerite Therapist ,Trainer and Coach
(@MargueriteMEE) reported
from
Bridgnorth, England
@SkyHelpTeam Yet again Sky broadband down in Shropshire ! Any idea when it will be back ? This is the 8th Monday since about September it’s been out.
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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H
(@_Hmedds) reported
from
West Bromwich, England
A little bit of bad weather and my internet just don’t work. It’s 2021 @SkyUK are you not embarrassed??
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Ben
(@owlsfan83) reported
@SkyHelpTeam No UHD for the Norwich vs Boro game? Clearly UHD cameras and set up at the game but only showing it in HD?? Poor poor poor.
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Alfie Turner
(@alfie1706) reported
@SkyHelpTeam Yes... The online test isn't showing any issues so I'm not being given a phone number to call
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Harbinder Sadra
(@harbindersadra) reported
@SkyHelpTeam I am trying to manage my tv packs online but keep getting 404 errors. Is there a problem?
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Tasha♡
(@Tasha_Allen) reported
@SkyHelpTeam what is the point in having a help number of you are going to consistently cut customers off and send them an SMS message that doesn’t actually help them? This is the third day I have tried contacting you and been unable to get through. Appalling service.
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Arjun
(@ArjGoswami) reported
@WorsleyCharlie @EmmyCardon @SkyUK Oh **** really?! I’ve been asking around people in my area and haven’t found anyone with the same issue so crazy that you have in London. Major stinker
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James Seymour
(@James__Seymour) reported
@ntmyproject @SkyHelpTeam I have now been without broadband for 7 days. You cannot tell me what the problem is, you cannot tell me when it will be fixed and you don't seem to be willing to find out any details of the problem? How in any way is this acceptable?
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tracy
(@tracy51774335) reported
@EPiekalkiewicz @SkySports Real Madrid are unlikely to tell Spurs its a mistake to take him as they'll be keen for Spurs to pay his wages and potentially buy him. I'm no fan of Bale I think he's lazy and taken the money instead of knuckling down but still if Spurs have taken him they should play him.
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Paul
(@PaulyFPL) reported
Sky Q, what a load of rubbish. Why make a product rely on a network for it to work properly, rather than a satellite connection like before? Worst upgrade ever. @skytv @SkyHelpTeam
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Emelia
(@EmmyCardon) reported
@ArjGoswami @SkyUK My WiFi has been AWFUL with them and it’s impossible to get through to anyone to speak to.