Sky Outage Report in Shawbury, Shropshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent Sky outage reports came from the following cities: Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Telford |
TV | |
| Telford |
Internet | |
| Telford |
TV | |
| Shrewsbury |
Internet | |
| Market Drayton |
Internet | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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Hello Noto
(@Hello_Noto07) reported
from
Telford and Wrekin, England
@adamweston I may have to cancel @SkySports if they keep showing Utd
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hello there I’m a Sky Q customer. If I bought the Sky Glass TV outright (43 inch for £649) does it mean that my sky monthly bill will then just go up by £13 a month xtra? Does this start a new contract and if so how long for? Kind regards, Jason
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Claire 🏴🇪🇺🛸
(@claireahall) reported
from
Oakengates, England
Hey @SkyHelpTeam is there an issue in Telford? My wifi is not working. Thx
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Andyn😷d
(@Andynod79) reported
from
Shrewsbury, England
@SkyUK so broadband has been awful all week... Couldn't watch the Liverpool game due to shocking signal... Now the red button access says technical issue! What is going on with sky?!
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Danofthewibble
(@danofthewibble) reported
from
Shrewsbury, England
@booqpr @SkyHelpTeam I had the same problem - connected but no throughput. Seems to be working again now but has been up and down all morning.
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Jodie Kendrick
(@Jodethetoad1) reported
from
Shrewsbury, England
Hello @SkyUK I would like to cancel my landline but there are no contact details on your website. Can you please advise how I can make contact with you?
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍
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Jack Bailey
(@jackbsuuuuuun) reported
from
Madeley, England
@SkyHelpTeam hi can someone help I’m having a new installation tomorrow but I can’t connect my router as the socket is different in my new home? Is this something the engineer can fix on the day?
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Shrewsbury, England
@SkyHelpTeam hey there I’m a Sky Q customer. Can I switch my contract from Sky Q to any Sky Glass contract without a need of a new contact? OR do I still have to get a new Sky Glass contract as well as still sticking to my current Sky Q box as well contact when runs out in 2023?
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam was absolutely at my wits end with the service I’ve been receiving. Spoke to big Scottish Brian as he describes himself on the cancellation team, and he’s the only reason I have considered staying with yourselves. New router new booster new contract, couldn’t help me
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hey there, when I switch from my Sky Q box to Sky Glass (which I’m still intrigued to get) will the times run on satellite signal still or will it still Sky Glass run like 30-45 seconds behind like it does on Sky Go apps?
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@SkyHelpTeam It’s back now but had issues of constant drop out .
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Nick Morris 🏴
(@subwayarmy39) reported
from
Madeley, England
**** the @SkySportsPL and **** VAR!!! No fans, **** VAR decisions and now pay per view football!! 2020 the year football died 😔 #SkySports #FuckVAR #FuckPayPerVeiw
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Jim
(@Piston_n_Broke) reported
from
Oakengates, England
@SkyHelpTeam Just received a 0208 call talking about broadband problems and requesting team viewer access to interrogate the router, are you aware of this scam.
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David Casey
(@casey_david) reported
from
Telford and Wrekin, England
@SkyHelpTeam my sky q is saying there is no signal. Was working earlier and just wanted to see if there was any problems in my area. Postcode TF4
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Rosy Butler
(@RosyButler8) reported
from
Wellington, England
ALREADY PAY FOR EXTRA FOR SPORTS ON SKY. PISSED OF not paying £15 pounds more to watch villa pay. Very upset. Not happy. @SkySports thinking of just having Bt sports in future.😡🤬🤬🤬😡😡if this is how you treat your customers 😡
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Nathan Anglesea
(@AngleseaNathan) reported
from
Wellington, England
@SkyHelpTeam @snebbeg Can't downgrade online though, have to phone and be on hold for ages, crap service
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@CraigSmudger772) reported
@virginmedia What a shambles ! Installed Friday, broadband unstable, TV buffering, no sign of free 02 Sim. On a whatsapp chat with every department for the last 4 hours to be told the deal I signed is no longer available … @SkyUK please call me to reconnect me !
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Ceri Thomas 🏴🏳️🌈
(@cerithomas79) reported
@SkyHelpTeam really not impressed with yourselves. My 76 year old housebound mother was a customer of yours until today when you mistakenly disconnected her services after my sister called you to cancel mum's multiroom subscription. You've now left mum with no internet connection
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Helen Bly
(@HelenBly) reported
@SkyHelpTeam How can I get someone at sky to help me with the fact I have no phone or broadband and this has been the case for 10 days???? Called many times no help. I'm assuming I'm gonna have to go to Virgin instead
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Gemma 🏴 💚 💛 🇪🇺
(@HelloEarth81) reported
@SkyHelpTeam please can you tell me how to make a complaint about the customer service I recieved on the phone over the weekend as this is not readily available on your website?
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Ceri Thomas 🏴🏳️🌈
(@cerithomas79) reported
@SkyHelpTeam So you're not a "help" team after all. No problem, we'll go to Virgin instead.
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Doug Jardine
(@Jardined) reported
@SkyHelpTeam Hi, we’ve been without Sky TV since last Friday due to an issue with the box, can’t get an engineer to come out until next Monday. Can you please confirm that we will receive a discount on the 10 days we’ve missed?
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Helen Bly
(@HelenBly) reported
@SkyHelpTeam Is there no way to actually find out what the issue is and how long it will take to be resolved? I have already been told its fixed when it wasn't and 10 days is a long time with no end in sight
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Andy Mich
(@MrAndyMich) reported
@SkyHelpTeam I’m thinking of changing my phone to iPhone 14 pro. I understand the new iPhone don’t support physical SIM cards. If I click shop now underneath the interested in a new device box on MySky app. What’s the procedure if I order a new phone, do I keep my existing number
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John Bartlett
(@bartlejo) reported
@SkyHelpTeam why is the renewal process so painful? Agree a renewal price on Friday - system fail so can’t process. You call back today and still fails. 55 mins later still not done. Diamond member counts for nothing. Just give your best price and remove this farce.
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Helen Bly
(@HelenBly) reported
@SkyHelpTeam The issue sits with BT open reach but no-one can tell me when it will be fixed or what the problem is. The sky call centre has been unhelpful and I've just been told I have to wait