Sky Outage Report in Shawbury, Shropshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent Sky outage reports came from the following cities: Shrewsbury and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
||
| Shrewsbury |
TV | |
| Telford |
TV | |
| Telford |
TV | |
| Shrewsbury |
TV | |
| Telford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Hi, thanks for replying. Confusingly there are reports of Sky TV being down in our area-our TV is fine, but not broadband
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Jack Bailey
(@jackbsuuuuuun) reported
from
Madeley, England
@SkyHelpTeam hi can someone help I’m having a new installation tomorrow but I can’t connect my router as the socket is different in my new home? Is this something the engineer can fix on the day?
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@SkyHelpTeam It’s back now but had issues of constant drop out .
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hello there I’m a Sky Q customer. If I bought the Sky Glass TV outright (43 inch for £649) does it mean that my sky monthly bill will then just go up by £13 a month xtra? Does this start a new contract and if so how long for? Kind regards, Jason
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Are there problems in TF3? I keep being told to check my connections.
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Claire 🏴🇪🇺🛸
(@claireahall) reported
from
Oakengates, England
Hey @SkyHelpTeam is there an issue in Telford? My wifi is not working. Thx
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Hello Noto
(@Hello_Noto07) reported
from
Telford and Wrekin, England
@adamweston I may have to cancel @SkySports if they keep showing Utd
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David Casey
(@casey_david) reported
from
Telford and Wrekin, England
@SkyHelpTeam my sky q is saying there is no signal. Was working earlier and just wanted to see if there was any problems in my area. Postcode TF4
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Danofthewibble
(@danofthewibble) reported
from
Shrewsbury, England
@booqpr @SkyHelpTeam I had the same problem - connected but no throughput. Seems to be working again now but has been up and down all morning.
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam was absolutely at my wits end with the service I’ve been receiving. Spoke to big Scottish Brian as he describes himself on the cancellation team, and he’s the only reason I have considered staying with yourselves. New router new booster new contract, couldn’t help me
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Jim
(@Piston_n_Broke) reported
from
Oakengates, England
@SkyHelpTeam Just received a 0208 call talking about broadband problems and requesting team viewer access to interrogate the router, are you aware of this scam.
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hey there, when I switch from my Sky Q box to Sky Glass (which I’m still intrigued to get) will the times run on satellite signal still or will it still Sky Glass run like 30-45 seconds behind like it does on Sky Go apps?
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Jodie Kendrick
(@Jodethetoad1) reported
from
Shrewsbury, England
Hello @SkyUK I would like to cancel my landline but there are no contact details on your website. Can you please advise how I can make contact with you?
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Shrewsbury, England
@SkyHelpTeam hey there I’m a Sky Q customer. Can I switch my contract from Sky Q to any Sky Glass contract without a need of a new contact? OR do I still have to get a new Sky Glass contract as well as still sticking to my current Sky Q box as well contact when runs out in 2023?
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Andyn😷d
(@Andynod79) reported
from
Shrewsbury, England
@SkyUK so broadband has been awful all week... Couldn't watch the Liverpool game due to shocking signal... Now the red button access says technical issue! What is going on with sky?!
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍
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Nathan Anglesea
(@AngleseaNathan) reported
from
Wellington, England
@SkyHelpTeam @snebbeg Can't downgrade online though, have to phone and be on hold for ages, crap service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Bostock
(@BostockMatthew) reported
@JonoBullard @SkyHelpTeam Sky mobile terrible
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Patrick Ramskill
(@padthemiller) reported
1st time I’ve watched RUFC via the @SkySports red button last night Awful coverage stick with iFollow in future
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Roy Proud
(@proud_r) reported
Had to phone the @SkyHelpTeam the other day for what turned out to be an easily resolved problem. After only THREEE rings a great chap called Bryn answered by firstly apologising for the wait !!! Now That’s What I Call Service.
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Dan Street
(@Street20) reported
@shaungreen9 Sky isn't the issue, I've got a Sky login so can watch whatevers on Skysports, just need to find a BT login
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Amf Armstrong
(@amfony77) reported
@SkyUK @SkyHelpTeam I had new 1tb sky q box delivered today as ours went wrong. I set it up it doesn't work. So I go through the laborious task to reboot it and it works. But now the mini boxes dont work in the bed rooms They say turn the main box off and on again Now guess what.
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Mehrin Mooraby
(@MoorabyMehrin) reported
@SkyHelpTeam WHY is it when it RAINS my recording are interrupted and my recorded stuff is BUGGED. Does SKY internet depend on the WEATHER. Anyone has the same issue???
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tony adams
(@TonyNAdams) reported
@SkyHelpTeam @PerishVs Hi can you advise - I’ve been let down by Virgin and was about to switch on 8Nov can I extend my sky broadband?
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yes
(@FNpepe69) reported
@SkyHelpTeam Any known problems in the DY3 area? Disconnected 30+times today, minutes apart from each other. Ran multiple line tests which say there's no problem but there clearly is.
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Paul
(@PaulDavy177) reported
@SkyHelpTeam I'll test it when it's bad tonight as during the day it's fine. No point in a false negative
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Robert Edley
(@RobEdley) reported
@SkyHelpTeam Yeah it’s still **** and no engineer will come out.