Sky Outage Report in Shawbury, Shropshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shawbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shawbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Shawbury, Shropshire, England
The most recent Sky outage reports came from the following cities: Shrewsbury and Telford.
| City | Problem Type | Report Time |
|---|---|---|
 Shrewsbury |
Phone | |
| Shrewsbury |
||
| Shrewsbury |
TV | |
| Telford |
TV | |
| Telford |
TV | |
| Shrewsbury |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shawbury, England
Latest outage, problems and issue reports in Shawbury and nearby locations:
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jonathan edwards
(@realjonoharry) reported
from
Shawbury, England
@alanhill78 @SkySports @btsport Awful mate I got jim Beglin it’s like channel 5’s days
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Jodie Kendrick
(@Jodethetoad1) reported
from
Shrewsbury, England
Hello @SkyUK I would like to cancel my landline but there are no contact details on your website. Can you please advise how I can make contact with you?
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam was absolutely at my wits end with the service I’ve been receiving. Spoke to big Scottish Brian as he describes himself on the cancellation team, and he’s the only reason I have considered staying with yourselves. New router new booster new contract, couldn’t help me
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David Casey
(@casey_david) reported
from
Telford and Wrekin, England
@SkyHelpTeam my sky q is saying there is no signal. Was working earlier and just wanted to see if there was any problems in my area. Postcode TF4
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Hi, thanks for replying. Confusingly there are reports of Sky TV being down in our area-our TV is fine, but not broadband
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Annie Shropshire
(@SalopAnnie) reported
from
Telford and Wrekin, England
@SkyHelpTeam Are there problems in TF3? I keep being told to check my connections.
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Shrewsbury, England
@SkyHelpTeam hey there I’m a Sky Q customer. Can I switch my contract from Sky Q to any Sky Glass contract without a need of a new contact? OR do I still have to get a new Sky Glass contract as well as still sticking to my current Sky Q box as well contact when runs out in 2023?
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Danofthewibble
(@danofthewibble) reported
from
Shrewsbury, England
@booqpr @SkyHelpTeam I had the same problem - connected but no throughput. Seems to be working again now but has been up and down all morning.
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Ed
(@Ed_Pritch91) reported
from
Telford and Wrekin, England
@mitchec1 @SkyUK @virginmedia Bad move.
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Jack Bailey
(@jackbsuuuuuun) reported
from
Telford and Wrekin, England
@SkyHelpTeam 2.. enough. Absolute five star customer service. See that he sees this message please. 👍👍
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Jim
(@Piston_n_Broke) reported
from
Oakengates, England
@SkyHelpTeam Just received a 0208 call talking about broadband problems and requesting team viewer access to interrogate the router, are you aware of this scam.
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Rhian Doyle
(@rhiandoyle67) reported
from
Oakengates, England
@SkyHelpTeam It’s back now but had issues of constant drop out .
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Jack Bailey
(@jackbsuuuuuun) reported
from
Madeley, England
@SkyHelpTeam hi can someone help I’m having a new installation tomorrow but I can’t connect my router as the socket is different in my new home? Is this something the engineer can fix on the day?
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Terry Barlow
(@Shrewsburywolf) reported
from
Bayston Hill, England
@DazHaleWM It’s 20.09 for the last 20 mins it’s just how bad United were. Pathetic again from @SkySportsPL @SkySports
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Hendo
(@Hendo_88) reported
from
Market Drayton, England
Hey @SkyUK I've just finished chatting to one of your CS advisers about not having any internet for 2 weeks, turns out you can't do anything about it....it's an openreach problem. 👍 This sucks for someone who's self employed and works from home....
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Nathan Anglesea
(@AngleseaNathan) reported
from
Wellington, England
@SkyHelpTeam @snebbeg Can't downgrade online though, have to phone and be on hold for ages, crap service
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Sean Rushworth
(@SeanRushworth) reported
from
Telford and Wrekin, England
@KingdomMaxLTE @tweetSP0RT @SkySports Remember when liverpool fans killed 35 juve fans wheres your blood boards? Oh yeh how did i forget, never your fault is it 😬
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Andyn😷d
(@Andynod79) reported
from
Shrewsbury, England
@SkyUK so broadband has been awful all week... Couldn't watch the Liverpool game due to shocking signal... Now the red button access says technical issue! What is going on with sky?!
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hey there, when I switch from my Sky Q box to Sky Glass (which I’m still intrigued to get) will the times run on satellite signal still or will it still Sky Glass run like 30-45 seconds behind like it does on Sky Go apps?
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Jay Ev (Mr Burgundy) SMILE ALWAYS 🖤💛
(@Ev_Jay) reported
from
Bayston Hill, England
@SkyHelpTeam hello there I’m a Sky Q customer. If I bought the Sky Glass TV outright (43 inch for £649) does it mean that my sky monthly bill will then just go up by £13 a month xtra? Does this start a new contract and if so how long for? Kind regards, Jason
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Owen
(@llusnewo) reported
@SkyHelpTeam I've sent a dm about an issue
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katrina pickering
(@kpickering1990) reported
@skytv @SkyHelpTeam log in to My Sky....here check our black Friday deals for you.....again no deals on sky cinema at all, still the same usual prices on everything. Being a customer for 8+years does not pay off with Sky.
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Sal & Ruby
(@SalandRuby) reported
@SkyHelpTeam Turns out this is a common problem - so why isn't it sorted?! Why still advertise a service with a very clear daily to new customers?? I've been with @Sky for FIVE days & I'm done!!!
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Declan Mc Glone
(@dexradio) reported
@djmmorgan @SkyHelpTeam I’m sure that would work but don't have that option unfortunately. But why offer wifi if it doesn't work reliably, especially compared to every other device in my house? Constant resets, can't find an IP address, doing my head in!
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Tony Holmes
(@TonyHolmes4) reported
@PaulEmbery @JeffStelling @JuliaHB1 Thx Jeff. Maybe stick to that footy show, there is NO war or conflict in Albania! Maybe in your exclusive #SkySports tower you're unaware that millions of poor folk here are STRUGGLING. Our services, schools, NHS etc, CANNOT COPE NOW! Ignorant wazzock!
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Audrey McMillan
(@AudzMc1983) reported
@steeleyp_ @SkyHelpTeam The best of it is, I don’t even want to cancel, I want to keep the account going, an account that I pay for, that has my name on all logins, contact details etc but apparently there is absolutely nothing can be done about the account holders name.
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Andrew
(@andym1908) reported
from
Warrington, England
@SkyHelpTeam your customer service and Tech are D*****T .
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Audrey McMillan
(@AudzMc1983) reported
@steeleyp_ @SkyHelpTeam My point exactly! As I have explained to now 4-5 of their advisors, I have no way of contacting the account holder. Ridiculous that @SkyUK were happy enough for me to renew a contract, a legally binding agreement and yet are not willing to support households going through divorce
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Jules🕷🇺🇦#NHS💙#FBPE #ToriesOut🌈🏳️⚧️
(@podweed) reported
@Hels_Bels71 @OctopusEnergy That’s a pain😕 I think they’re taking on Bulb customers so maybe things are a little busier - don’t give up. I’ve been with Octopus 18 months and like @SkyUK they’ve absolutely AMAZING customer service (I have tv, phone and internet with Sky - not the cheapest but CS is key)
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Ajay Kejriwal
(@AjayKejriwal1) reported
@SkyHelpTeam Has is started early. Service down in Edgware and Stanmore