Sky Outage Report in Wrenbury, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrenbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wrenbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Wrenbury, Cheshire East, England
The most recent Sky outage reports came from the following cities: Crewe and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Crewe |
Internet | |
| Chester |
Wi-fi | |
| Chester |
Internet | |
| Chester |
TV | |
| Crewe |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wrenbury, England
Latest outage, problems and issue reports in Wrenbury and nearby locations:
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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MATTY G
(@mgroshong) reported
from
Winsford, England
@SkyUK has the internet gone down in the Cheshire area??
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Peter Ball
(@Mulderball) reported
from
Winsford, England
@SkyHelpTeam hi, my broadband seems to have gone down again. I've run tests and powered off but no joy. I'm in CW7 area. Is there an issue for the area?
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Keith McHugh
(@keithmchugh_) reported
from
Chester, England
@SkyHelpTeam the service has been nothing but shocking as of late, my internet once again is either intermittent or not working at all as it has been for weeks!
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.
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Hadge
(@hadgett7) reported
from
Newcastle-under-Lyme District, England
Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS
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graham
(@grahamthubron) reported
from
Crewe, England
@SkyHelpTeam if u know there is an issue with BB why on earth are U advising people to start pulling plugs out and checking their own internal set up?
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert
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Tom Williams
(@tomjwilliamsea) reported
from
Nantwich, England
@SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@bestcanton7 @SkySports @GaryLineker You either are offside are you are not, I don't see the issues here, how are you willing or wanting to see this law in particular alter?
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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MATTY G
(@mgroshong) reported
from
Winsford, England
@SkyUK can you help as to why Netflix won’t load on my sky q box but will on one of the multi room boxes??
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Not Steve Wardle
(@woddle1000) reported
@SkyHelpTeam Liam that does not help, I cannot speak to anyone without it prompting for direct debit details and if i do not enter them it cuts me off. what is your high end complaints number?
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Mark 🌳🔴 🏴🇬🇧🇺🇦
(@MarkClemens20) reported
@SkySports @skytv Anyone else wondering why during these tough times with no top flight football for 6 weeks why am I still paying £100 per month for Sky? Poor new film selection also. Would have been nice to have had a payment break while the WC is on that would have great PR
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PS
(@steeleyp_) reported
@woddle1000 @SkyHelpTeam So then put it all in an email. If you’re wanting to make a complaint, you have to follow their complaint process or it won’t be dealt with. Also useful if you do happen to have basis - you wouldn’t be able to refer to the ombudsman if you fail to follow the process.
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Daniel Kavanagh
(@DanielK58836460) reported
@SkyHelpTeam internet down all day. Anything going on in Birmingham to cause this. All troubleshooting advice has been followed with no success
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Dan
(@danb8929) reported
@SkyHelpTeam can we have a contact number for broadband please. Having problems but the website is just taking us round in circles and want to talk to someone not a computer. Thanks
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💕Kazzykool💕
(@karen_adams6) reported
@OpenreachHelp what is the matter with your staff for 4 weeks @SkyUK has been trying to get you to come out and fix a faulty line for my parents who are classed as cat1 yet we have heard pretty much every excuse going and today im being told to move to another provider 1/2
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KennyJ
(@woohoo2002) reported
@SkyHelpTeam I deleted the app and when I try to log back in I get an e-mail saying that there has been a new login but the account does complete in the app so it is not there.
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KennyJ
(@woohoo2002) reported
@SkyUK why does your e-mail service not work? It’s been up and down for weeks now. It works if I login to web Mail but Apple mail app doesn’t sporadically.
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Jason ‘Chappers’ Chapman
(@ChappersJason) reported
@SkyHelpTeam a car has knocked down a telegraph pole locally and my internet has now gone and so has the neighbours. Who do we report this too so it’s fixed?
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Mark Davies
(@MarkRobDavies) reported
@SkyHelpTeam is there an internet outage in NP12 wales? No internet and on hold for ages. Already done the off & on routine.