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Sky

Sky Outage Report in Wrenbury, Cheshire East, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Wrenbury, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wrenbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Wrenbury, England

The most recent Sky outage reports came from the following cities: Chester, Crewe, and Winsford.

CityProblem TypeReport Time
Chester TV 5 days ago
Chester Internet 10 days ago
Crewe Internet 14 days ago
Winsford Phone 14 days ago
Crewe Total Blackout 1 month ago
Crewe Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wrenbury, England

Latest outage, problems and issue reports in Wrenbury and nearby locations:

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.

  • BoxyBate
    Adam Bateman (@BoxyBate) reported from Nantwich, England

    @Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.

  • mgroshong
    MATTY G (@mgroshong) reported from Winsford, England

    @SkyUK has the internet gone down in the Cheshire area??

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.

  • mgroshong
    MATTY G (@mgroshong) reported from Winsford, England

    @SkyUK can you help as to why Netflix won’t load on my sky q box but will on one of the multi room boxes??

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.

  • Mulderball
    Peter Ball (@Mulderball) reported from Winsford, England

    @SkyHelpTeam hi, my broadband seems to have gone down again. I've run tests and powered off but no joy. I'm in CW7 area. Is there an issue for the area?

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services

  • justincook70
    justin time (@justincook70) reported from Newcastle-under-Lyme District, England

    @SkyUK keep getting cut off by your call center please help 4 times I’ve been cut off

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.

  • Dougien32
    Douglas Neilson (@Dougien32) reported from Crewe, England

    I'm watching @SkySportsGolf I pay for @SkySports but I'm listening to the golf channel hosts talk ****! We want more from the sky sports hosts @NickDougherty5

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.

  • Joe94_
    Joe Mitton (@Joe94_) reported from Nantwich, England

    @SkyHelpTeam Internet is not working, CW5 area

  • bayles01
    stephen bayley (@bayles01) reported from Madeley, England

    @SkyHelpTeam hi, are you having issues with the Crewe area, or have I just picked the worst day to have broadband problems. I’ve tried all the troubleshooting tips and each time I attempt a test, I just get the somethings gone wrong message. Could you advise please.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.

  • tomjwilliamsea
    Tom Williams (@tomjwilliamsea) reported from Nantwich, England

    @SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • truth007x
    TrutH (@truth007x) reported

    @Janicegenuine @SkySports Dn’t support blindly

  • andiparry
    Andy Parry (@andiparry) reported

    @SkyHelpTeam Existing customer

  • Cllosh77
    Claire Shepherd (@Cllosh77) reported

    @SkyUK issues with the internet. Please help

  • 8gzd8k76nM
    Mark Hankin (@8gzd8k76nM) reported

    @kqpquanq @mamat38 @SkyHelpTeam Daddy issues

  • HappyHACCP
    C&C Professionals (@HappyHACCP) reported

    @SkyHelpTeam I have, lots of times. They’ve been to visit. It’s @BTSopenreach issue. But we’re not getting any updates from anyone. It’s been over two weeks.

  • RipponLouise
    Louise Rippon (@RipponLouise) reported

    @SkyUK can you explain why in le13 we have had no Internet all day and getting no response or updates from yourselves or bt???? When I run a test its saying no issues well I can assure you that's not the case as our whole area is complaining of the issue.....

  • NattyMats4
    Natalie Mats (@NattyMats4) reported

    @SkyHelpTeam I’ve already made a complaint but instead of a response I got a letter telling me my sky service would be restricted 🙄 I don’t have any sky services. Don’t worry I’ll wait for 8 weeks to roll around escalate it to the ombudsman

  • scottishgill
    Gill Field (@scottishgill) reported

    @SkyHelpTeam @ThankMeLater999 Awful service now. Its been going on for ages now. Why nothing sent to customers by email acknowledging issue rather than having to search for this. Paying for a substandard service

  • tragedy0607
    Helen Rudd (@tragedy0607) reported

    @SkyHelpTeam - no internet for a week now in Dover, no updates, no sign of it being fixed, keep having to ring to be told no update and yet your app tells me no issues in my local area… if no issues then why no internet?!?!#skyiscrap

  • bruceg87
    Brucey™ Esq. 🇵🇹🇺🇦🖖 (@bruceg87) reported

    @Fatty9099 @MeatonNess @bt_uk Virgin Media installed Fibre Cables on my road, hampered my speed causing disconnects took weeks to fix Also paying an extortion every month till July 2023 thanks to their BT Sports & Skysports package for £20 a month on 24 month contract