Sky Outage Report in Wrenbury, Cheshire East, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wrenbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wrenbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Sky
Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wrenbury, Cheshire East, England
The most recent Sky outage reports came from the following cities: Crewe and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Chester |
Wi-fi | |
| Chester |
Internet | |
| Chester |
TV | |
| Crewe |
TV | |
| Chester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wrenbury, England
Latest outage, problems and issue reports in Wrenbury and nearby locations:
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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Stu Joker Jones
(@StuJokerJones) reported
from
Chester, England
@SkyHelpTeam you have emailed me regarding putting up my price for broadband,yet it still has issues and trying to contact you via phone is impossible Very frustrating as usual
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Tom Williams
(@tomjwilliamsea) reported
from
Nantwich, England
@SkyUK Your complaint email address please. My elderly parents have been without sky tv for 3 weeks(despite paying for it)Your engineer visited today to fit Sky Q. He refused to go into the house citing covid. My parents had PPE as did the engineer. #terribleservice #sky
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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Peter Ball
(@Mulderball) reported
from
Winsford, England
@SkyHelpTeam hi, my broadband seems to have gone down again. I've run tests and powered off but no joy. I'm in CW7 area. Is there an issue for the area?
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Keith McHugh
(@keithmchugh_) reported
from
Chester, England
@SkyHelpTeam the service has been nothing but shocking as of late, my internet once again is either intermittent or not working at all as it has been for weeks!
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam just taken a call from 01379608416 claiming to be from Sky and I was due a refund due to some technical problems. Very insistent. Wanted my bank details to process refund. Thought I'd make you aware. #scam #Sky #ScamAlert
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MATTY G
(@mgroshong) reported
from
Winsford, England
@SkyUK has the internet gone down in the Cheshire area??
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J Prescott
(@jjpjohn) reported
from
Higher heath, England
@virginmedia Thanks for you lack of response @virginmedia, obviously customer support or helping out my 86 year old mother who lives alone get her phone back and working is not a priority to you, maybe @SkyHelpTeam will be more helpful when I call them tomorrow, disgraceful customer service
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@bestcanton7 @SkySports @GaryLineker You either are offside are you are not, I don't see the issues here, how are you willing or wanting to see this law in particular alter?
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services
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graham
(@grahamthubron) reported
from
Crewe, England
@SkyHelpTeam if u know there is an issue with BB why on earth are U advising people to start pulling plugs out and checking their own internal set up?
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MATTY G
(@mgroshong) reported
from
Winsford, England
@SkyUK can you help as to why Netflix won’t load on my sky q box but will on one of the multi room boxes??
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Kendie
(@kendie) reported
from
Newcastle-under-Lyme District, England
@SkyHelpTeam Yes I did all that several times. I uploaded a few photos and got a few different numbers to call. When the recorded message told me to hang up I did. After the 5th go I stayed on the line and got some more options and eventually I got to speak to someone :)
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@SkyHelpTeam I already looked at that and it doesn't cover this issue. Is it a known issue with the update?
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@BlakeDuckers @SkyUK Yet we are forced to pay more each year so they can keep getting football matches and creating awful movies.
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Adam Bateman
(@BoxyBate) reported
from
Nantwich, England
@Filo221963 @SkySports Blame Man City for that, it was terrible of the FA to throw out Bells to just accommodate City.
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Tarvin, England
@SkyHelpTeam It's ok. Given that the Sky Help Team didn't want to actually do what their name suggested, I did it myself.
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Hadge
(@hadgett7) reported
from
Newcastle-under-Lyme District, England
Will you **** Richards off @SkySports as a pundit as he’s more biased than G Nev!! Get for out of City’s arse ya bag of **** #MANARS
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle✨Holdsworth
(@dsa0905) reported
@SkyHelpTeam anyone there I need some help
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Gert-Jan Roeleveld
(@gjroeleveld) reported
@SkyHelpTeam Reported on: 24 Mar 2021 06:02 AM AF-IE-1175689582 - Fibre Broadband Problems in your area. .. That’s all it says. No update since 06:02 am. Actual outage is from just after midnight, so 18 hours down and one vague none saying message..
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Kirsty Learmonth
(@kl7582) reported
from
Glasgow, Scotland
@skytv had sky installed for 1 week dish has moved no engineer appointment until April 12th better hope it doesn’t move & hit someone shocking service #skyissues #skyuk 🆘
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ben allinson
(@benjimima) reported
@SkyHelpTeam So, like a Christmas miracle, I got a text saying I’m good to go - only still no intenet. Router’s power is green, wifi is green but no light at all for the internet. So is it the physical connection of my line or the creation of the virtual network where this has broken down?
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richard wilmot
(@dubbsie17) reported
@dicko_33 @SkyUK @SkyHelpTeam I’ve never had an issue before. Always sorted me out a deal. Maybe caught them on a bad day. Did seem strange tho that nothing could be done. Maybe got through to the wrong dept. Certainly didn’t feel like a customer of 20 years that’s for sure...
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Amy
(@AmyNeave_) reported
@SkyHelpTeam is there any issues in Dundee/Angus? We’ve had no wifi all day and when phoned they weren’t helpful! Can’t get an engineer out for 10 days which is ridiculous
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JitteryPinger
(@JitteryPinger) reported
@SkyHelpTeam Need to get support staff the forums to keep an eye on issues, there is a thread for this issue so its more widespread than one customer, but after 2 months of suffering this issue and @virginmedia customers also having same issues @FOXtvUK need to sort it out.
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Amy
(@AmyNeave_) reported
@SkyHelpTeam Ongoing issues with sky for over a year now and they still haven’t been fixed! I appreciate your replies however I am very disappointed
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numbers don't lie
(@clonelius1) reported
@barnetbastard @SkyHelpTeam Fix up @SkyUK
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Ali Vickers
(@vickerscrisps) reported
@SkyHelpTeam I already have and was told to speak to open reach , Why can’t sky deal with my complaint ? #poorcustomerservice