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Sky Outage Report in Mold, County of Flintshire, Wales

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Mold, Wales

The most recent Sky outage reports came from the following cities: Chester, Wrexham, County of Flintshire, and Queensferry.

CityProblem TypeReport Time
Chester TV 8 days ago
Chester Internet 13 days ago
Wrexham Phone 20 days ago
Wrexham Wi-fi 25 days ago
County of Flintshire E-mail 27 days ago
Queensferry Total Blackout 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

  • samkrowlett
    Sam Rowlett (@samkrowlett) reported from Chester, England

    @SkyUK please stop attempting to make comedy every attempt has been utter shit topped off by this mess of a programme Comedians watching football with friends 2 minutes and it was turned off. Clare Sweeney and football **** OFF!!!

  • Ty_Dyfrdwy
    Paul Edwards (@Ty_Dyfrdwy) reported from Penycae, Wales

    @SkyHelpTeam @Pau1_martin It’s, ergonomically speaking, the worst remote I’ve ever used. #Likeabarofsoap

  • alukey
    arwel luke (@alukey) reported from Prestatyn, Wales

    This rain is playing havoc with my @SkyUK signal 😡😡

  • kb467
    Kev Brannan (@kb467) reported from Garston, England

    @ruthybrannan Someone needs to tell the @SkySports director- it doesn’t matter what dodgy American channel he/she got that from, it doesn’t work on British tv it just looks rude

  • Aprilhouse23
    Chris Morgan (@Aprilhouse23) reported from Higher Kinnerton, Wales

    @SkyUK your internet is down yet again. Stop advertising something you can provide to the customers you've already got that are counting down the months to leave you.

  • alan_jones
    Alan Jones (@alan_jones) reported from Queensferry, Wales

    Of course many have gone to @SkyHelpTeam on Twitter to check. The dodgy looking email is genuine but this is very poor practice. Even with my Dashlane password manager doing most of the work, it took me a while to check account & my two Sky emails.

  • samkrowlett
    Sam Rowlett (@samkrowlett) reported from Chester, England

    Good away following from Newport at Mansfield fair to say they’ll be a fair few on the sick tomorrow. Shit time to kick off but @SkySports don’t care

  • MartsSportPOV
    Martin Peter Smith (@MartsSportPOV) reported from Dyserth, Wales

    So many people are rattled by @SkySports being biased. Of course they are, they’re owned by @newscorp It’s no coincidence that @talkSPORT & @SkySports talk so much crap as they’re owned by the same company The same dodgy company that owns @TheSun amongst others

  • AntonetteAnnie2
    Antonette Annie Mpundu 🇬🇧🇬🇧🇦🇺🇦🇺 (@AntonetteAnnie2) reported from Ellesmere Port, England

    This is to everyone who has @SkyHelpTeam broadband is a let down they don't help their customers at all!!

  • maximossilver
    Maxwell Silverhammer (@maximossilver) reported from Heswall, England

    @NatalieeDyer If we won the premier league @SkySports would only be talking about how bad all the other teams where and we would get minimal adulation... they are an absolute joke.

  • AntonetteAnnie2
    Antonette Annie Mpundu 🇬🇧🇬🇧🇦🇺🇦🇺 (@AntonetteAnnie2) reported from Ellesmere Port, England

    @SkyHelpTeam can you fix your internet it's getting worse!

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam not happy internet down again if I hadn't woke up early would have been late for work.

  • Aprilhouse23
    Chris Morgan (@Aprilhouse23) reported from Higher Kinnerton, Wales

    @SkyUK your internet is down yet again. Stop advertising something you can't provide to the customers you've already got that are counting down the months to leave you.

  • Jay_Ryle
    Jay Ryle (@Jay_Ryle) reported from Mold, Wales

    @RickieFowler is a shit leonardo di caprio #golf #themasters2019 @SkySports @TheMasters

  • BenWilliamMcKay
    Ben McKay (@BenWilliamMcKay) reported from Wrexham, Wales

    Just seen souness going on about moise kean basing his opinion of the lad on literally no evidence whatsoever apart from the fact the lad is young and black , it’s 2019 Graeme feel free to join us when you’re ready #idiot #efc #skysports

  • LizHannah25
    Liz Whitehouse (@LizHannah25) reported from Garston, England

    @SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention

  • GarethBennett1
    Gareth Bennett (@GarethBennett1) reported from Wrexham, Wales

    @SkyHelpTeam My sky box is not letting me live pause. Help.

  • JackBirtley
    Jack Birtley (@JackBirtley) reported from Garston, England

    God help the person on the other end of that phone 😂. Graeme Souness will give them dogs abuse @skySports. 2 chicken baltis and a cheese and onion. #NEWLIV

  • Vicky_Aspey
    JCS_fan (@Vicky_Aspey) reported from Heswall, England

    @SkyUK have sent you a PM. Cannot get through in the fone. And there is no live chat!!! Awful service

  • davedpg
    David Edwards (@davedpg) reported from Caerwys, Wales

    @SkyHelpTeam @AudiCoupeGT As if Sky give a shit what their viewers want now they've got the live monopoly

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HEARTBREAKER_OA
    INNOCENT BOY (@HEARTBREAKER_OA) reported

    @SkySports @SkySports I feel so bad for his exit

  • jessepwilli
    Jesse Williams (@jessepwilli) reported

    @SkyHelpTeam My internet seems to be terrible daily, troubleshooting isn’t going to do anything

  • Daveboak
    D80ak (@Daveboak) reported

    @SkyHelpTeam my broadband has completely died. I am in the herne bay area in kent. Are there any network problems? Or is it my sky hub thats dead. Box is currently sitting on and amber internet light.

  • ManUtdABC
    Man Utd ABC (@ManUtdABC) reported

    @SkySports England still have the same problems, gk ain’t up to much, defence is a major weakness, don’t no there best line up either,

  • Daveboak
    D80ak (@Daveboak) reported

    @SkyHelpTeam I did that, it states there are issues but when i go to the next screen it says there arent issues? Tried to call customer service and i find it funny your standard message on broadband states issues in my area yet you dont ask who or where I am...hence me seeking clarification.

  • p_birtwell
    Phoebe M Schnauzer (@p_birtwell) reported

    @SkyUK You’ve cut off our record and playback facility. We were supposed to have Sky Q installed 4 June but we cancelled because baby blackbirds were behind dish. Rescheduled for 16 June and checked we wouldn’t be cut off. Support say we won’t have option until 16 June ! 😡

  • outdoorperscrip
    Outdoor prescription (@outdoorperscrip) reported

    @AnnMemmott @SkyHelpTeam Glad you got it sorted, I spent around 2 months trying to get my home phone sorted with Talk Talk, the line had been cut off by open reach, but getting them to accept that was impossible. I ended up emailing the CEO email address which got me on the complaint pathway 2resolution

  • ItsRnewbs
    Rob Newbery (@ItsRnewbs) reported

    @SkyHelpTeam any issues in and around Preston today? Connection is running so slow down. Connection test on your end reports 79Mbps but averaging around 6-7Mbps real world.

  • cmsdrums
    Chris Smith (@cmsdrums) reported

    @SkyHelpTeam hi - can you please advise if broadband/phone lines are down in CT6 postcode area in Kent? Internet lost connection to router at approx 4:30pm and still down. Thanks

  • AlexTheAquatic
    Alex 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 (@AlexTheAquatic) reported

    @SkyHelpTeam Hi. Been a Sky TV customer for a while and just switched to Sky Mobile. My TV bill goes out on 26th each month but just had a text to say my first mobile bill will come out on June 16th. Is there any way to combine these so they both come out on the same day please?