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Sky outages and service status in Mold, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Mold, Wales

The most recent Sky outage reports came from the following cities: Chester, Wrexham, County of Flintshire, and Queensferry.

CityProblem TypeReport Time
Chester TV 4 days ago
Chester TV 14 days ago
Chester Internet 19 days ago
Wrexham Phone 26 days ago
Wrexham Wi-fi 1 month ago
County of Flintshire E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

  • moggsy100
    Paul Morris (@moggsy100) reported from Connah's Quay, Wales

    @SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam Then I need to warn people how bad sky glass is because of the false advertising not criticising sky but lots of probs with glass

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam I want sky glass out of my house no help now losing audio

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam skyglass breaks down more than it works keep getting promised help from sky and still nothing

  • Widget76
    Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.

  • Liverpoolred11
    Liverpoolred (@Liverpoolred11) reported from Garston, England

    So it's 2022 & yet @SkyUK cannot handle a bit of bad weather, I missed the end of @BlueBloods_CBS here in Liverpool, England because Sky are shite, why do we pay our bills when we are missing the shows we love, their tech is shite & their tech support is even worse???

  • CoopsLCFC
    Andy Cooper (@CoopsLCFC) reported from Penyffordd, Wales

    @SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you

  • moggsy100
    Paul Morris (@moggsy100) reported from Connah's Quay, Wales

    @jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.

  • 1Sharp1878
    JackSharp1878 (@1Sharp1878) reported from Garston, England

    @SkySports @Carra23 **** off! They wouldn't give him the time of day at his previous club

  • GarethPrestatyn
    Gareth Sandilands (@GarethPrestatyn) reported from Meliden, Wales

    @MickyBancroft @SkyHelpTeam Same here ! We can’t wait 72 hours to cancel our contracts !!!

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam The problem is with sky glass not the speakers

  • Widget76
    Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Do sky compensate their customers when a service we’re paying for isn’t delivered for such a length of time?

  • Liverpoolred11
    Liverpoolred (@Liverpoolred11) reported from Garston, England

    So it's 2022 & yet @SkyUK & @SkyHelpTeam cannot handle a bit of bad weather, I missed the end of @BlueBloods_CBS here in Liverpool, England because Sky are shite, why do we pay our bills when we are missing the shows we love, their tech is shite & their tech support is even worse

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam gonna have to phone sky when I'm off this tv needs replacing to many problems been having trouble switching on had to unplug when I reboot need to reset tv audio no can no longer get audio through sound system and having to keep putting WiFi password in

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam since I'm getting no help I want sky glass out of my house before I cancel this crap

  • chapperswxm
    Glyn Chaplin (@chapperswxm) reported from Gresford, Wales

    @CobbettsRealAle @SkySports @DorkingWDRS What! That's just rude! Come on Sky!

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam another prob with sky glass can't watch an ep of law and order keeps crashing had a few bugs no help from sky looks like be cancelling my subscription

  • Liverpoolred11
    Liverpoolred (@Liverpoolred11) reported from Garston, England

    Thanks @SkyHelpTeam we are paying our sky bills for bollocks, we have so much **** we don't want & yet we are losing decent channels, why do we bother?

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyUK think this sky glass going to have to go back more hassle than what it's worth hit and miss when it wants to work still waiting for u to get back with my audio problems now I'm having the old issues with the hdmi sockets again

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • The4th_ape
    Luke (@The4th_ape) reported

    @SkyHelpTeam do you want to tell me what's going on? My broadband service was supposed to be activated on Monday, I was told it will be today. Why isn't it activated yet? I my bill is already counting and yet no service, what the f*ck?

  • orchard74
    Karen Orchard (@orchard74) reported

    @SkyUK our internet keeps crashing. Very annoying when I was convinced our speed was fast enough for Sky Glass Are there any issues in the TW184XX area? Been happening frequently for about a week. Checked connections, followed all your troubleshooting and still keeps happening

  • airforce_foxx
    Samantha (@airforce_foxx) reported

    @SkyHelpTeam I’ve been doing that all day. Outage from at least 7am and I had to take a day of leave because I couldn’t wfh. I’ve never seen an outage of any kind with so little info available about the cause and estimated time for service return! We just need to know what is going on!

  • KR09ERS
    kimberley slice (@KR09ERS) reported

    @SkyHelpTeam Internet has been down for the last 2 days when will it be back on? Working from home has now become a nightmare

  • hjstraw1
    Henry Straw (@hjstraw1) reported

    Absolutely dreadful customer service from @SkyUK - **** ups at their end and now I’m looking at being without broadband for 3 weeks - unacceptable. Followed by 2 x customer service representatives hanging up on me after refusing to transfer me to a Manager. Utterly appalling.

  • golfnovlad
    Golf Novice Lad (@golfnovlad) reported

    @SkySportsGolf why am I waiting for watch the Fed Ex Cup at 6pm…. I pay a lot of money & want to watch it from the first tee. Awful coverage! #Golf #FedExCup #SkySports

  • DavidWa98974961
    Gunboat Diplomacy (@DavidWa98974961) reported

    @SkyHelpTeam trying to watch the new “black site” movie but when I download it, it downloads an episode of MAGNUM P I. Help!!

  • BoRn2bScouse1
    LFC (@BoRn2bScouse1) reported

    @Stressed102 @AaronBates91 @SkySports Haha wtf are you on about

  • trevor928
    Trevor Peddle (@trevor928) reported

    @SkyHelpTeam for the last day both our house and lots of others have an issue when we go to Netflix. Sound disappears and then when we return to Sky still the sound has gone, a reboot to clear. Apps fine outside of sky, yes SW up to date. Please fix

  • Shelli74808804
    Shelli (@Shelli74808804) reported

    @SkyHelpTeam it’s now almost 2 months since Paramount + went live yet I still cannot access this. Please advise when issues are likely to be resolved. This is wholly unacceptable