Sky Outage Report in Mold, County of Flintshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mold, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Mold, County of Flintshire, Wales
The most recent Sky outage reports came from the following cities: Chester, Wrexham, Queensferry, Holywell, Ruthin and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
TV | |
| Chester |
Wi-fi | |
| Wrexham |
TV | |
| Queensferry |
Wi-fi | |
| Chester |
TV | |
| Chester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mold, Wales
Latest outage, problems and issue reports in Mold and nearby locations:
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tom jones
(@grubberkick) reported
from
Wrexham, Wales
@John21181425 @Muzza_90 @SkySports We were piss poor the last 40 Would of liked Russell as 10 and Young Smith on bench farrell is at least a yellow waiting to happen and as for Biggar high ball and tackler that's all u get with him at this level. come Saturday no matter who plays we r lions
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
Oh my sky internet is down again, what a surprise @SkyUK you have the worse service ever and you have the audacity to charge exorbitant amount of money for it.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
So @SkyUK q box broke down same prob 4th time no sky all-day 2nd time this week got it working can't get an engineer till 7th then broke down again within the hour back to sky no help whatsoever no replacement boxes now looking for alternative to sky
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Debbie Nalecz
(@debbienalecz) reported
from
Prestatyn, Wales
Best customer service ever from @SkyUK today. Phoned at 11am to report an issue to Josh who was so helpful and it’s 1pm and the engineer has just been and fixed the issue... so impressed 👏🏻👏🏻👏🏻 #CustomerService #skyq #Josh
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam You’re website has multiple tests that people can use and also when the internet does drop which means there’s a solid orange light on the router, a notification from sky pop ups on your device that tries to help you fix the problem but it fails to do so.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Think new issues this has happened 3 weeks running 2nd time this week as soon as I got it fixed and had engineer booked earliest 7th of sep settled down to watch TV went off again took ages to get back on and sky either downgrade to 1tb box or wait for engineer can't have temp
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Nothing happens, it just tried to reconnect and fails. 2 times this week it has happened. Awful service.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam So was 6 days ago when my sky q box broke down and took ages to reboot same thing just happened again now getting fed up
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Steven Tattum
(@modtl11) reported
from
Connah's Quay, Wales
@SkyHelpTeam having continuous and constant connection errors on Sky q mini boxes. It's getting to be such a huge stress, we're beginning to regret getting Sky Q. Rebooted router, updated software on main Q box, restarted everything. Nothing. Sometimes we get 10mins of connection
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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Alun Roberts (AJAR)
(@AlunInHope) reported
from
Hope, Wales
@SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.
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Alan Kay 🇬🇧🏴🇬🇧🏴
(@AlanKay2) reported
from
Ffrith, Wales
@SkyNews Outrageous.Some of the best games are the supposed top 6 v teams out of it. Last week Leeds v City example.plenty trying to get in top 6 like Leeds/Everton. The worst games are often top 6 v top 6. I’ll stop paying for @SkySports @btsport if this happens #europeansuperleague
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK having more problems with sky q
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam I’m not stupid, I know how technology works and to fix something but when it’s the line itself then it is something I cannot fix.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No gave me a number when I phoned was to late had to do a system reset kept coming up no satellite signal
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
Kindred on @SkyUK 1 awful movie that makes no sense Whatsoever
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รթ๏๏кץ ɠђ๏รt թคภ๔ค
(@MysticalPanda88) reported
from
Chester, England
@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Until 2tb available other suggestion for us to watch sky go for 2 weeks not on expecting couple in their late 70s to watch sky go especially my dad who's eyesight so bad sits virtually on top of 65 inch tv to watch it
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jenny tattersall
(@jennytat) reported
@SkyHelpTeam Salford down too great for the gcse mock revision and the working from home 😡
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Antonia Bennett
(@bennett_antonia) reported
@SkyHelpTeam @altrinchamtoday That's not so helpful as there's clearly an outage. All you're doing is driving calls to book engineers which isn't the solution. Can you provide an update instead please?
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Peter Nixon
(@nixypc) reported
@SkyHelpTeam M25 down too. How long til it's fixed?
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Ant Monaghan
(@moggzy5832) reported
@SkyHelpTeam 3 months later, and yet another outage!!. You lot really couldn't run a bath let alone an internet service! and @OpenreachHelp are just as bad too! be sure to blame each other btw like you always do👍👍
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ParcelFerce
(@ParcelFerce) reported
@SkyHelpTeam Whats going on with broadband in the North East (Sunderland specifically)? Out since yesterday afternoon, nothing other than "there is an outage". Incredibally difficult to work from home!
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Daniel McMahon
(@DanMc_Dev) reported
@SkyHelpTeam Seems that Liverpool is down as well
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Tracey Leech
(@TraceyLeech) reported
@SkyHelpTeam so I tried to diagnose the problem with my broadband and the app tells me to call you. Sat on hold for 14 minutes and it cuts off! Call back and same thing happens again!! 28 minutes of my day wasted!
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lewis
(@eddie201) reported
@SkyHelpTeam @altrinchamtoday Why are you pretending it’s not a complete outage in the north west? So annoying!
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Kasha Brackley
(@8888_leah) reported
@SkyHelpTeam Good morning, this is the 3rd time since January there has been an Outage and my broadband, phone line and Internet are down. In January I had no Internet for 8 weeks. May 2 weeks When is this problem likely to be resolved and how will you compensate your customers
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p5ych0u7
(@p5ych0u7) reported
@therealphansen @SkyHelpTeam Putin a probably bombed a underwater cable, very unusual for the whole of the NW to go down