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Sky outages and service status in Mold, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Mold, including 1 direct report.
  • The most common problems reported in this area mention TV.
  • The most recent signal from this area was received Jul 14, 10:15 PM GMT+1.
  • 100% TV (100%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Sky

Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mold, Wales

The most recent Sky outage reports came from the following cities: Chester, Ellesmere Port, and Buckley.

CityProblem TypeReport Time
Chester TV 3 hours ago
Ellesmere Port TV 13 days ago

Nearby cities with recent reports

Chester

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

  • rhys_willow
    Rhys Williams (@rhys_willow) reported from Llay, Wales

    @SkyUK hi there - I’ve sent you a DM but no one seems to be responding. Think it’s automated so not sure if there’s an issue. Thanks

  • RyanSJ21
    Ryan (@RyanSJ21) reported from Queensferry, Wales

    @SkySports Stupid decision. Lets just cancel life for the next few years ey.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam skyglass breaks down more than it works keep getting promised help from sky and still nothing

  • AlunInHope
    Alun Roberts (AJAR) (@AlunInHope) reported from Hope, Wales

    @SkySports Referee has created a problem for himself with that @BrentfordFC penalty against @afcbournemouth - not a penalty as arms were in natural position - doubt he’d give one to the Cherries in similar situation and just proved there

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    If there is one certainty in life it is that @SkyUK internet is guaranteed to go down once a day. They expect people to pay £140 a month for the full package yet can’t even offer quality services

  • GAXXERJB
    Gary Jackson-Burton (@GAXXERJB) reported from Chester, England

    Really frustrated with Sky Broadband. Cannot find a way to contact them and report issues. Sky are hiding behind the help site. Awful, been a customer for a long time and now feel let down. @SkyUK

  • Widget76
    Iain Watret (@Widget76) reported from Ellesmere Port, England

    @SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.

  • leswilks977
    Les Wilks (@leswilks977) reported from Heswall, England

    @SkyHelpTeam It said something about the storm causing problems in our area so hopefully it will sort itself out at the mo I have to power down to sort any issues I’m having

  • NickToye
    Systematic Design (@NickToye) reported from Mold, Wales

    @SkyHelpTeam only issue I have now is that the connection seems to drop every few minutes. We had the fibre installed yesterday.

  • moggsy100
    Paul Morris (@moggsy100) reported from Connah's Quay, Wales

    @SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam my dad had trouble with sky puck because he's partially blind has to use firestick for youtube for voice control and Internet was set up by using alexa to go to fire tv and home button on sky remote to go to sky this stopped working had to unplug puck to get working

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam so sky do not help existing customers no helpline only open to new customers while everyone else has to struggle with no tv thanx sky

  • theboufflant
    Shaun TheBoufflant 🇬🇧 (@theboufflant) reported from Ellesmere Port, England

    @SkyHelpTeam It shouldn't be that hard regardless. I shouldnt have to click past the contact us page, in fact, NO ONE SHOULD, to ACTUALLY CONTACT YOU. Get yo' web designer to get the main customer service number on the contact us page, pronto. As sky customers, we're not asking: we're telling

  • jamesoroberts11
    James Roberts (@jamesoroberts11) reported from Prestatyn, Wales

    @SkyHelpTeam internet is down again for 3 day running

  • Tittlemouse1985
    Thomas (@Tittlemouse1985) reported from Chester, England

    @SkyHelpTeam I’ve already faffed about with that. Moved equipment around, changed broadband channels, unplugged and plugged back in - all of no help! That’s why I checked @WhichUK & tweeted you! I’d call Sky but I think I’d have more chance of winning the @NationalLottery than getting through

  • jonh64
    Jon H (@jonh64) reported from Garston, England

    @SkyHelpTeam seems to be working now. maybe it was just a glitch all day yesterday and last night with so many people signing up. thanks for your help anyway.

  • HeyitsjadeJade
    Jade (@HeyitsjadeJade) reported from Mold, Wales

    @SkyHelpTeam ours and my neighbours phone lines aren’t working. We can’t get through to sky and no help.

  • Sortyouraccoun1
    Sortyouraccounts (@Sortyouraccoun1) reported from Llay, Wales

    @SkyUK how on earth do I speak to someone about an issue with my service! All phone numbers go round in circles. We have purchased another mini box but it’s not working

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sc00B_94
    LiaM (@Sc00B_94) reported

    @marionacldsc @SkyUK @SkyHelpTeam Had a broadband upgrade due 2 months ago… heard nothing since. They never have real people to contact!

  • Adbo99
    Adam bamford (@Adbo99) reported

    @SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves

  • niccif1fan
    F1fan 🦋🦋🦋🌸💔💗🧡 (@niccif1fan) reported

    @SkyUK the mobile mast has had a fault for over 6 months when are you going to fix it. I keep reporting it you know there is a fault not sure what i am paying for when i can only use wifi

  • JayKeen93
    JayKeen (@JayKeen93) reported

    @WajirTweep @SkyFootball @SkySports FIFA have clearly come out and said the sensors didn't go off, there was no contact with the rope cam, and it's clear in replays that the direction of the ball doesn't change at all, just a poor kick from the keeper.

  • MetaThor4
    MetaThor 🏴 (@MetaThor4) reported

    @markpotter9 @SkySports **** England. I hope the cheating against England is as blatant as it was for England.

  • Lescoleen67
    RunningSloth (@Lescoleen67) reported

    @MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.

  • JulieMc77303454
    Julie McMahon (@JulieMc77303454) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my father in law died, I phoned VMedia to ask if the account could be transferred in his wife’s name. They said we couldn’t. Said we had to cancel the contract, pay a hefty cancellation charge (something like 10 months of the contract owing) and open a new acc in her name

  • gerddinythfa
    John Cook (@gerddinythfa) reported

    @MichelleBeckett @SkyUK @VodafoneUK My sincere sympathies for your loss and the unnecessary problems. When my Mum passed, everyone, BT, Sky, OVO, were brilliant, compassionate and there to minimise the hassle. Luckily she wasn’t a Virgin customer. Shame on them.

  • BrianBrian36008
    Brian Brian (@BrianBrian36008) reported

    @SkySports Just kill the room service And use the compound service Simple u people

  • batt_marzal
    batt marzal 🇺🇦 (@batt_marzal) reported

    @MarkB7109683170 @SkySports Embolo cheated trying to get Paredes his 2nd yellow card and it blew all over his face. It was a stupid play, good job by the ref.