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Sky outages and service status in Mold, Wales

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Mold, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Wi-fi, and TV.
  • 33% E-mail (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Mold, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Mold, Wales

The most recent Sky outage reports came from the following cities: Chester, Wrexham, County of Flintshire, and Queensferry.

CityProblem TypeReport Time
Chester Wi-fi 12 days ago
Chester E-mail 14 days ago
Chester TV 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Mold, Wales

Latest outage, problems and issue reports in Mold and nearby locations:

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam No but usually I start downloading uhd and I can start watching virtually straight away never took so long before and I'm having big issues box keeps freezing and can't get anything done until 7th next month

  • Droop69
    Andrew Boycott (@Droop69) reported from Huntington, England

    @freesat_tv It's 1gb hd (new model) it's a @SkyHelpTeam problem as phones won't play iPlayer either but that can't/won't help as it all works when not connected to there network

  • Cestrian_xbl
    Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    50 minutes downloading before I could start watching my programme @SkyUK box is crap

  • Sortyouraccoun1
    Sortyouraccounts (@Sortyouraccoun1) reported from Llay, Wales

    @SkyUK how on earth do I speak to someone about an issue with my service! All phone numbers go round in circles. We have purchased another mini box but it’s not working

  • joegarner20
    Joe Garner (@joegarner20) reported from Wrexham, Wales

    @SkyHelpTeam hi im@still waiting for my Sky mini box to be delivered, I’ve tried to contact you via email and Phone but no response and no box yet £50 was taken out of my bank for the box along with my sky subscription each month. Could you please help @skytv

  • modtl11
    Steven Tattum (@modtl11) reported from Connah's Quay, Wales

    @SkyHelpTeam having continuous and constant connection errors on Sky q mini boxes. It's getting to be such a huge stress, we're beginning to regret getting Sky Q. Rebooted router, updated software on main Q box, restarted everything. Nothing. Sometimes we get 10mins of connection

  • cbetteley68
    Claire Betteley (@cbetteley68) reported from Bangor is-y-Coed, Wales

    @SkyHelpTeam Good afternoon. As there is no football for the foreseeable, pointless us really paying for something we aren't getting. I need to cancel my Sports subscription but you won't let me via your app. Keeps giving me a phone number to call but you're too busy. 📞📱😳

  • MysticalPanda88
    รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England

    @SkyHelpTeam why is it that your internet always goes down at night? 2 nights this weeks I’ve had no access to the internet.

  • AlgieParty
    ALGIE. NEVER LOOK BACK. (@AlgieParty) reported from Broughton, Wales

    @SkySports Shane Warne on Test Match Just said Jesus! He would never say Mohammed! There are some Christians still in the UK.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyUK having lot of trouble with sky glass can't watch anything on fire tv computer anything through hdmi keep losing picture have to unplug tv and constantly having to reboot sky pucks

  • chapperswxm
    Glyn Chaplin (@chapperswxm) reported from Gresford, Wales

    @CobbettsRealAle @SkySports @DorkingWDRS What! That's just rude! Come on Sky!

  • Liverpoolred11
    Liverpoolred (@Liverpoolred11) reported from Garston, England

    So it's 2022 & yet @SkyUK & @SkyHelpTeam cannot handle a bit of bad weather, I missed the end of @BlueBloods_CBS here in Liverpool, England because Sky are shite, why do we pay our bills when we are missing the shows we love, their tech is shite & their tech support is even worse

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam No gave me a number when I phoned was to late had to do a system reset kept coming up no satellite signal

  • NickToye
    Systematic Design (@NickToye) reported from Padeswood, Wales

    @markthablue38 @SkySports There is no doubt his injury has had an effect. But ****, you get over it.

  • CoopsLCFC
    Andy Cooper (@CoopsLCFC) reported from Penyffordd, Wales

    @SkyHelpTeam we are getting very poor WiFi speeds in the back of our house. Means sky multi room doesn’t work properly. I could really do with a booster but it is literally impossible to find a phone number or a way to message you

  • daveb257
    Dave (@daveb257) reported from Broughton and Bretton, Wales

    @SkyHelpTeam how can we get help with crap broadband for weeks, help site won’t run tests ?

  • moggsy100
    Paul Morris (@moggsy100) reported from Connah's Quay, Wales

    @SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke

  • Liverpoolred11
    Liverpoolred (@Liverpoolred11) reported from Garston, England

    So it's 2022 & yet @SkyUK cannot handle a bit of bad weather, I missed the end of @BlueBloods_CBS here in Liverpool, England because Sky are shite, why do we pay our bills when we are missing the shows we love, their tech is shite & their tech support is even worse???

  • moggsy100
    Paul Morris (@moggsy100) reported from Connah's Quay, Wales

    @jimbrown1967 @SkyHelpTeam Are you sure you spoke to the correct cancellations department?? @(not the Indian call center) I was same as you paying £79.50 as a 22 yr customer. Renewals could only know £4 off pm. Got the the right dept today and she added mega deals and now paying £56.50 pm on 18mth deal.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashfreehappy
    Ashley (@Ashfreehappy) reported

    @jammierooroo @MaggieSmitreic @SkyUK She will have a 14 day cooking off period so just cancel it.

  • Shelly152681009
    Shelly (@Shelly152681009) reported

    @jammierooroo @SkyUK Show her how to work a fire stick and **** em where it hurts

  • coll1986
    colleen paddystinian 🇮🇪✊🇵🇸 (@coll1986) reported

    @jammierooroo @SkyUK She should have her 14 day cooling off period, get validated to speak on the account and say you want to make a complaint and escalate it.

  • pewtey99995828
    ArthurPewtey999 (@pewtey99995828) reported

    @jammierooroo @SkyUK Cancel the standing order/direct debit first thing, they will soon be in touch, then you can tell them where to go.

  • fionahtweet
    Fiona_tweet (@fionahtweet) reported

    @jammierooroo @SkyUK She probably my has a 14 day cooling off period. Cancel

  • David64440867
    David (@David64440867) reported

    @jammierooroo @SkyUK Isn't there a "cooling off" period to allow you to cancel?

  • GlynisSpencer
    Glyn-Oh behave! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported

    @jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.

  • decapod_10
    El Zoido (@decapod_10) reported

    @jammierooroo @SkyUK I work for a finance firm and, despite not being customer facing, I have regular training on vulnerable customer management. Someone crying on the call would immediately make them vulnerable and would prevent upselling/coercion of any kind. Fix this @SkyUK

  • mattfle02898557
    Scrunch (@mattfle02898557) reported

    @jammierooroo @SkyUK yes it's awful, thankfully, you can cancel as there is a cooling off period.

  • JulieKay080619
    Jk (@JulieKay080619) reported

    @SkyUK I have spent 7 days trying to get a complaint resolved with sky to no avail, following over ten hours on their messaging chat and 3 hours on the phone, so no choice but to go formal and go to CICAS under consumer rights.