Sky outages and service status in Mold, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Mold, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Phone, and TV.
- The most recent signal from this area was received Aug 13, 8:54 PM GMT+1.
- Wi-fi (46%)
- Phone (31%)
- TV (15%)
- Internet (8%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Mold, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mold, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mold, Wales
The most recent Sky outage reports came from the following cities: Deeside, Prestatyn, Wrexham, Ellesmere Port, Chester, and Holywell.
| City | Problem Type | Report Time |
|---|---|---|
 Deeside
|
Phone | 1 day ago |
|
Deeside
|
Phone | 1 day ago |
|
Prestatyn
|
Phone | 1 day ago |
|
Wrexham
|
Phone | 1 day ago |
|
Ellesmere Port
|
Wi-fi | 1 day ago |
|
Wrexham
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mold, Wales
Latest outage, problems and issue reports in Mold and nearby locations:
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รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England@SkyHelpTeam It’s working fine now. It’s at night and when I test the line it doesn’t work because the internet doesn’t work. When the internet goes down I get a message on my phone saying your internet has been dropped and tries to reconnect but fails to do so.
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John Anthony Foster (@JohnZagreus2) reported from Flint, Wales@SkyHelpTeam gonna have to phone sky when I'm off this tv needs replacing to many problems been having trouble switching on had to unplug when I reboot need to reset tv audio no can no longer get audio through sound system and having to keep putting WiFi password in
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Iain Watret (@Widget76) reported from Ellesmere Port, England@SkyHelpTeam Hi Tony, I was running that test repeatedly through yesterday afternoon, evening and night and each time it just told me there is a problem and it’s usually fixed within a few hours. It seemed to take till nearly breakfast time to be up and running again.
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Andy Cooper (@CoopsLCFC) reported from Penyffordd, Wales@SkyHelpTeam Yes have done. Speed in to router is fine and in most rooms it is fine. But it is very patchy and slow in the rooms at the back of the house (I guess furthest from the router) I’m typically getting 60-70 mbps in front of house but 30 or lower in the back
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MisterDaz (@MisterDaz) reported from Ellesmere Port, England@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
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Paul Morris (@moggsy100) reported from Connah's Quay, Wales@SkyHelpTeam @SkyUK so after been a sky customer for 22 years and now a vip diamond customer all you can offer me is £4.50 off my monthly £79.50 bill when a new customer can get my package for £49 per month is a total disgrace. Time to look for another supplier!! Absolute joke
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Alan Jones (@alan_jones) reported from Queensferry, WalesHad a landline phone call this morning claiming to be from @SkyHelpTeam @SkyUK saying my Internet was slow and they were calling to help. When I said speed was fine, I was encouraged to do a speed test while on the phone. I refused, saying I’d test it later.
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John Anthony Foster (@JohnZagreus2) reported from Flint, Wales@SkyHelpTeam got sky glass am happy with it but when I went to set reminder for Liverpool match in vr now told I'm now tv customer and no longer able to log in to sky vp if this is the case then I want sky q back
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Andrew Boycott (@Droop69) reported from Huntington, England@SkyHelpTeam Can't find any help, it's clearly a hub issue as they work off sky just not when connected to your hub/network
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รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England@SkyHelpTeam Unless that’s a 24 hour help line, that’s no use to me. It happens at night after 10pm and worked again in the morning without fail. So the issue is either with sky or the line which I can’t fix. I’m done with sky. No only do you rip people off, you treat them like idiots.
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James. (@JamesJones_11) reported from Penycae, Wales@Latham777 @SkySports He’s almost as bad as you were 👀
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Andrew Boycott (@Droop69) reported from Huntington, England@SkyHelpTeam seems no-one knows how to fix my router, can't access @BBCiPlayer or @itvhub when connected either wireless or wired as it thinks I'm not in the UK
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Ryan (@RyanSJ21) reported from Queensferry, Wales@SkySports Stupid decision. Lets just cancel life for the next few years ey.
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MisterDaz (@MisterDaz) reported from Ellesmere Port, England@SkyHelpTeam @philmansell1992 You idiots going to say the same thing to everyone? It’s clearly not OUR issue is it?
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Alan Jones (@alan_jones) reported from Queensferry, WalesThey also claimed to be on short staff because of the pandemic, which made me wonder why they were spending time cold calling customers who hadn’t reported an issue! Sounds like a scam to me, @SkyUK.
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SAMCRO (@Tooley1878) reported from Garston, EnglandAnyone's @SkyHelpTeam not working downloading, UHD and Netflix.. ??
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รթ๏๏кץ ɠђ๏รt թคภ๔ค (@MysticalPanda88) reported from Chester, England@SkyHelpTeam I do test it and it keeps saying there’s no errors in my area but obviously that’s not true is it if the internet is down. Stop talking to customers like they’re idiots and don’t know what they’re talking about.
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Han (@Hanhan2822) reported from Rossett, WalesSince @virginmedia messed around by mine my @SkyUK internet had gone slow, very slow!
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John Anthony Foster (@JohnZagreus2) reported from Flint, Wales@SkyHelpTeam so sky do not help existing customers no helpline only open to new customers while everyone else has to struggle with no tv thanx sky
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Nikk McIntyre (@Cestrian_xbl) reported from Chester, England@AshleyRichardP @SkySports Bore off you spammer. As bad as the Nigerian prince's offering millions of dollars in transfers.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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claire share (@claire_share) reported@cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.
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ArseF1 (@F1Arsenil) reported@cxdi55 @skytv @SkyHelpTeam Virgin are no different! Mine went from 36 to 66 on same plan if I renewed. New customer gets it for 33! Just cancel and open a new contract
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Chris McGivern (@Givy82) reported@cxdi55 @skytv @SkyHelpTeam I just got sky for £25 as a new customer as BT were charging me £53 a month
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Jogo Bonito TV (@JogoBonitoTV) reported@Oupa661922 @BarcaUniversal @SkySports Julian is never going to Barca, you retarded ******
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Nicky Allen (@Nicky73Nicky) reported@cxdi55 @skytv @SkyHelpTeam Cancel everything and leave it about 3 days. Sky will call you back beginning you to stay for about £26, then throw in Netflix and probably send someone over to nosh you off 👍
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Paul Cunningham (@PaulPc94) reported@cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.
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THFC AJC64 (@lighty64) reported@cxdi55 @skytv @SkyHelpTeam I’ve been with sky for 32 years and due to not agreeing with something they did last year when I got 2 mobiles I have decided to leave them. I thought my tv ended next week as well but I got caught out on another call in December (my bad for not reading terms) Gigaclear £27 pm
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miriam lewis-brown (@mimxlb) reported@SkyHelpTeam no service for hours ! Come on sky we customers rely on your services ! Cant contact the outside world without wifi !
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James Nimmy King (@JamesNimmyKing) reported@cxdi55 @skytv @SkyHelpTeam I used to work in the cancellations department, threaten to cancel and they will give you an offer to stay
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Dean Ayass (@DeanAyass) reportedSo @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.