1. Home
  2. Companies
  3. Sky
  4. Prestatyn
Sky

Sky outages and service status in Prestatyn, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Prestatyn, including 1 direct report.
  • The most common problems reported in this area mention TV and Phone.
  • The most recent signal from this area was received Aug 13, 8:13 PM GMT+1.
  • 50% TV (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Prestatyn come from postal codes LL19 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Prestatyn, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestatyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prestatyn, Wales

The most recent Sky outage reports came from the following cities: Prestatyn, Holywell, and Rhyl.

CityProblem TypeReport Time
Prestatyn Phone 4 hours ago
Holywell TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Prestatyn, Wales

Latest outage, problems and issue reports in Prestatyn and nearby locations:

  • DavvaHill
    Dave (Truly ITK) Hill (@DavvaHill) reported from Hoylake, England

    @OfficialAlgie @SkyHelpTeam A private network with no external access

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam gonna have to phone sky when I'm off this tv needs replacing to many problems been having trouble switching on had to unplug when I reboot need to reset tv audio no can no longer get audio through sound system and having to keep putting WiFi password in

  • Punkdude1981
    Daniel G (@Punkdude1981) reported from Saint Asaph, Wales

    @SkyUK sort the issue with sky sports supposed to be tottenham v burnley not the waffle and footage from last nights game sort it out

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    50 minutes downloading before I could start watching my programme @SkyUK box is crap

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam tried to watch something on itv through glass need to sign in glass is becoming a nightmare

  • KarenNWoodham
    Karen Woodham (@KarenNWoodham) reported from Kinmel Bay and Towyn, Wales

    @SkyHelpTeam Seems lots of people are having the same issues, so sounds like it's your end or could be with any updates that the boxes have had recently.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam skyglass breaks down more than it works keep getting promised help from sky and still nothing

  • peter_scrivener
    Peter Scrivener (@peter_scrivener) reported from Hoylake, England

    @Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy

  • Truthseeker1985
    Truthseeker1984 (@Truthseeker1985) reported from Holywell, Wales

    @SkyHelpTeam I don't understand how its takes so long to have my broadband connected!! I've been waiting since 6/8 and nothing yet! Saying its down openreach and room in the junction box, then you promise it'll be 1/9 but still nothing! Saying it could be 25/9 now!! Im so annoyed

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyUK having more problems with sky q

  • NickToye
    Systematic Design (@NickToye) reported from Mold, Wales

    @SkyHelpTeam only issue I have now is that the connection seems to drop every few minutes. We had the fibre installed yesterday.

  • Sianybax
    Siân Lloyd Baxendell (@Sianybax) reported from Rhyl, Wales

    Excellent service today @SkyHelpTeam Was told 12-5, engineer came at 12, explained problem and sorted in half an hour.

  • GarethPrestatyn
    Gareth Sandilands (@GarethPrestatyn) reported from Meliden, Wales

    @MickyBancroft @SkyHelpTeam Same here ! We can’t wait 72 hours to cancel our contracts !!!

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam I want sky glass out of my house no help now losing audio

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam got sky glass am happy with it but when I went to set reminder for Liverpool match in vr now told I'm now tv customer and no longer able to log in to sky vp if this is the case then I want sky q back

  • AlpineVending
    Alpine Vending Co (@AlpineVending) reported from Hoylake, England

    @SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service

  • HeyitsjadeJade
    Jade (@HeyitsjadeJade) reported from Mold, Wales

    @SkyHelpTeam ours and my neighbours phone lines aren’t working. We can’t get through to sky and no help.

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam Might have to go back to sky q sky glass more problems becoming unbearable

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported from Flint, Wales

    @SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.

  • alukey
    arwel luke (@alukey) reported from Prestatyn, Wales

    This rain is playing havoc with my @SkyUK signal 😡😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mb26026
    💅🏼 (@mb26026) reported

    @ScouseBouncy @SkySports @virginmedia we are also having the same issue trying to watch, keeps freezing every time on the red button!

  • Mr_Domfeh
    Uncle Jay (@Mr_Domfeh) reported

    @BarcaUniversal @SkySports Rodri will regret choosing Barcelona instead Madrid ..You can never trust Barca ..Now that Madrid has drawn thinking the deal is now simple see what Barca is doing

  • jahockney
    Julie (@jahockney) reported

    @SkyUK are you actually on here or just ignoring us to avoid discussing a problem

  • dynamospaine17
    dynamodigby (@dynamospaine17) reported

    @SkyHelpTeam i have no broadband...is there an outage?

  • ArsenalNextGen
    Arsenal Next-Gen. (@ArsenalNextGen) reported

    @SirLeoBDasilva Skysports and O'Hara are like bad meets evil, they know what they are doing

  • SonuAlamadi
    Sonu Kumar Alamdi (@SonuAlamadi) reported

    @SkyUK .. This is really appalling you charged me 219 pounds when I have been with SKY for last 12 years , paying 55 Pounds every month direct debit ..Payment reference -00622300434595 .. You are ripping off your loyal customer ... DISAPPOINTING

  • pbmj4y
    J (@pbmj4y) reported

    @themcbenn @BarcaUniversal @SkySports being a poor club is a good thing if it means owning Vardrid & winning domestic trophies every year

  • OlorundareOluw9
    Lico Rewis (@OlorundareOluw9) reported

    @BarcaUniversal @SkySports He didn't say this ****.

  • margins36
    Margins36 (@margins36) reported

    @cxdi55 @skytv @SkyHelpTeam We’ve just left Sky and gone to EE for a better service/data for lower price

  • truthtellerGB
    TheseColorsDontRun (@truthtellerGB) reported

    @cxdi55 @skytv @SkyHelpTeam The joke is that you are paying so much for so little service. Cancel and move on.