Sky Outage Report in Prestatyn, Denbighshire, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (11%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Rhyl and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
Phone | |
| Mold |
TV | |
| Rhyl |
Internet | |
| Rhyl |
Internet | |
| Mold |
TV | |
| Rhyl |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Think new issues this has happened 3 weeks running 2nd time this week as soon as I got it fixed and had engineer booked earliest 7th of sep settled down to watch TV went off again took ages to get back on and sky either downgrade to 1tb box or wait for engineer can't have temp
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
50 minutes downloading before I could start watching my programme @SkyUK box is crap
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK having lot of trouble with sky glass can't watch anything on fire tv computer anything through hdmi keep losing picture have to unplug tv and constantly having to reboot sky pucks
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam I've signed in before but when I tried to watch something last night I had to sign in, don't want this to be a regular thing if this happens when I'm away my parents won't be able to access it.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam my dad had trouble with sky puck because he's partially blind has to use firestick for youtube for voice control and Internet was set up by using alexa to go to fire tv and home button on sky remote to go to sky this stopped working had to unplug puck to get working
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam got sky glass am happy with it but when I went to set reminder for Liverpool match in vr now told I'm now tv customer and no longer able to log in to sky vp if this is the case then I want sky q back
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Been having probs with sky q for months when it 1st came out the help u get from sky was 2nd to none and the engineers went above and beyond but lately had probs as far as sky concerned got no TV because takes ages to reboot no replacement box and no engineer for 3 weeks
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
So @SkyUK q box broke down same prob 4th time no sky all-day 2nd time this week got it working can't get an engineer till 7th then broke down again within the hour back to sky no help whatsoever no replacement boxes now looking for alternative to sky
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No but usually I start downloading uhd and I can start watching virtually straight away never took so long before and I'm having big issues box keeps freezing and can't get anything done until 7th next month
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Frank
(@funtimefrank68) reported
from
Hoylake, England
@claudelittner @SkyUK Do you have problems with your direct debits Claude?
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Shane 🏴
(@Shane_Evs) reported
from
Denbigh, Wales
If I was watching French sky sports news I could understand why Kylian Mbappe was the Breaking News. Who gives a **** #SkySports
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Might have to go back to sky q sky glass more problems becoming unbearable
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam tried to watch something on itv through glass need to sign in glass is becoming a nightmare
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Until 2tb available other suggestion for us to watch sky go for 2 weeks not on expecting couple in their late 70s to watch sky go especially my dad who's eyesight so bad sits virtually on top of 65 inch tv to watch it
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Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam another prob with sky glass can't watch an ep of law and order keeps crashing had a few bugs no help from sky looks like be cancelling my subscription
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No never had now tv always had sky
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK think this sky glass going to have to go back more hassle than what it's worth hit and miss when it wants to work still waiting for u to get back with my audio problems now I'm having the old issues with the hdmi sockets again
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam The problem is with sky glass not the speakers
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Thomson 🌱
(@waytooslow) reported
@SkyHelpTeam Disappointing, but predictable that you are now starting to charge me for Sky Cinema even though I only had it because was offered just a month free as an apology for the terrible service we've had with you over the last few months.
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fiona campbell
(@fcampbell20) reported
@SkyHelpTeam Internet outage in our area for almost a week - no engineer yet assigned and timeline for fixing keeps moving. Can’t work or homeschool! Just not good enough!! #poorcustomerservice
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Anthony Pugh
(@antycher) reported
@SkyHelpTeam I get a message saying the channels are not available owing to a technical fault. Have reset and unplugged sky q. Broadband is fine so just Q tv. Its pouring down though. Lots of cloud cover. Will keep trying the standard solution. CF454HP. Can you recheck if down?
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Ann Long
(@MrsAnnieChad) reported
@SkyHelpTeam seems like broadband not working in NE35 NE36 area. Lots of people saying their internet is dropping out all the time. Have done test and it says no problem in area but a number of people saying there is. Can you check?
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John Sharp
(@John__Sharp) reported
@SkyHelpTeam hello, is your internet down? woke up to it not working at all, I pressed reset on my broadband box and now the middle light is just staying orange 😔
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Andrew Foster
(@Rocketfoz) reported
@lionsofficial @BrianODriscoll @SkySports That tour was a ****-show and I don't think the Lions were ever beating the '05 version of Dan Carter, but blimey, a fit *** would've definitely levelled things up a bit! Nowadays that's possibly a double red card offense for Umaga and Mealamu
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Emily Hayden
(@EmilyRHayden) reported
Broadband outage in my village all morning. When will it be back online @SkyUK? #skybroadband
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mr lewis rowling
(@mrlewisrowling) reported
@SkyHelpTeam Question to all Is the broad band the problem or just the wiri on the sky router .see quite a few complaining about WiFi ?
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Gregg
(@GreggSmith1) reported
@SkyHelpTeam Given how many messages you’ve received from people in the area it’s not likely to be a problem at my end. It is working but it’s gone off 3 times in the last hour.
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Jen
(@jennistoni) reported
@SkyHelpTeam Hi already had 2 engineers from openreach come and said the cable is broken. No one is telling when this is going to be fixed. I'm paying for WiFi that I have not had since 9th. You're not providing me the service I am paying you for!