Sky Outage Report in Prestatyn, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
Wi-fi (14%)
-
TV (13%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Holywell, Rhyl and Greasby.
| City | Problem Type | Report Time |
|---|---|---|
 Holywell |
Internet | |
| Rhyl |
Internet | |
| Greasby |
Internet | |
| Rhyl |
Internet | |
| Rhyl |
TV | |
| Mold |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
-
Frank
(@funtimefrank68) reported
from
Hoylake, England
@claudelittner @SkyUK Do you have problems with your direct debits Claude?
-
Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No but usually I start downloading uhd and I can start watching virtually straight away never took so long before and I'm having big issues box keeps freezing and can't get anything done until 7th next month
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Been having probs with sky q for months when it 1st came out the help u get from sky was 2nd to none and the engineers went above and beyond but lately had probs as far as sky concerned got no TV because takes ages to reboot no replacement box and no engineer for 3 weeks
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK think this sky glass going to have to go back more hassle than what it's worth hit and miss when it wants to work still waiting for u to get back with my audio problems now I'm having the old issues with the hdmi sockets again
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam I've signed in before but when I tried to watch something last night I had to sign in, don't want this to be a regular thing if this happens when I'm away my parents won't be able to access it.
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam my dad had trouble with sky puck because he's partially blind has to use firestick for youtube for voice control and Internet was set up by using alexa to go to fire tv and home button on sky remote to go to sky this stopped working had to unplug puck to get working
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam The problem is with sky glass not the speakers
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Might have to go back to sky q sky glass more problems becoming unbearable
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No never had now tv always had sky
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Think new issues this has happened 3 weeks running 2nd time this week as soon as I got it fixed and had engineer booked earliest 7th of sep settled down to watch TV went off again took ages to get back on and sky either downgrade to 1tb box or wait for engineer can't have temp
-
Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam another prob with sky glass can't watch an ep of law and order keeps crashing had a few bugs no help from sky looks like be cancelling my subscription
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam tried to watch something on itv through glass need to sign in glass is becoming a nightmare
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam got sky glass am happy with it but when I went to set reminder for Liverpool match in vr now told I'm now tv customer and no longer able to log in to sky vp if this is the case then I want sky q back
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Until 2tb available other suggestion for us to watch sky go for 2 weeks not on expecting couple in their late 70s to watch sky go especially my dad who's eyesight so bad sits virtually on top of 65 inch tv to watch it
-
Shane 🏴
(@Shane_Evs) reported
from
Denbigh, Wales
If I was watching French sky sports news I could understand why Kylian Mbappe was the Breaking News. Who gives a **** #SkySports
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
So @SkyUK q box broke down same prob 4th time no sky all-day 2nd time this week got it working can't get an engineer till 7th then broke down again within the hour back to sky no help whatsoever no replacement boxes now looking for alternative to sky
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
50 minutes downloading before I could start watching my programme @SkyUK box is crap
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK having lot of trouble with sky glass can't watch anything on fire tv computer anything through hdmi keep losing picture have to unplug tv and constantly having to reboot sky pucks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Abdul Latif
(@alatif7934) reported
from
Exeter District, England
@SkyHelpTeam It confirms that our phone is not compatible to your SkyQ hub so we need compatible set of Twin phones; base set has answering machine and upstairs ordinary phone. We are still left with 2 problems 1)SkyQ hub or Sky+ box do not communicate bcoz Sky+ box is not connrcted to Router
-
Kimberley 🔴⚔️⚪
(@kimmyblade) reported
from
Chapletown, England
@SkyHelpTeam That’s already been done and I was told someone would be out to fix the fault at the exchange box, and I would get a text message to confirm when the work had been done, still no text message and still no internet
-
jonathan scott
(@jonscott1980) reported
from
Solihull, England
@SkyHelpTeam I am having issues getting to speak to someone I have sent a DM can someone assist?
-
Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt
-
Lynn Sbaih
(@TweetsbyLynn) reported
from
Manchester, England
@SkyHelpTeam are there problems in Manchester M20? I keep losing the Internet.
-
Noèl Cunningham 🇮🇪
(@noel_cunningham) reported
from
Llandudno, Wales
@SkyHelpTeam Haven't got the energy to talk to different departments. It's a real shame that when a big problem is reported to you that it can't be passed out unless customers takes time and energy out to chase it up. I just watch it uncut on @primevideouk as they have the correct copies.
-
oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
-
Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..
-
Freya Sledding
(@SleddingFreya) reported
from
Burnley, England
@SkyHelpTeam at end of my tether ongoing WiFi issues - 2 engineer visits later still not fixed . Waited 3 0 minutes to be cut off again . Why am I paying for WiFi that doesn’t work . Can’t work at home (for nhs) and children difficult studying on line .. HELP
-
Freya Sledding
(@SleddingFreya) reported
from
Burnley, England
@LauraAppleton05 @SkyHelpTeam @OpenreachHelp Just had the same - terrible service