Sky Outage Report in Prestatyn, Denbighshire, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
TV (14%)
-
Wi-fi (14%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Flint and Holywell.
| City | Problem Type | Report Time |
|---|---|---|
 Flint |
TV | |
| Holywell |
TV | |
| Flint |
Internet | |
| Flint |
Internet | |
| Holywell |
Internet | |
| Mold |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam tried to watch something on itv through glass need to sign in glass is becoming a nightmare
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam The problem is with sky glass not the speakers
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Been having probs with sky q for months when it 1st came out the help u get from sky was 2nd to none and the engineers went above and beyond but lately had probs as far as sky concerned got no TV because takes ages to reboot no replacement box and no engineer for 3 weeks
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam got sky glass am happy with it but when I went to set reminder for Liverpool match in vr now told I'm now tv customer and no longer able to log in to sky vp if this is the case then I want sky q back
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Until 2tb available other suggestion for us to watch sky go for 2 weeks not on expecting couple in their late 70s to watch sky go especially my dad who's eyesight so bad sits virtually on top of 65 inch tv to watch it
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No never had now tv always had sky
-
Shane 🏴
(@Shane_Evs) reported
from
Denbigh, Wales
If I was watching French sky sports news I could understand why Kylian Mbappe was the Breaking News. Who gives a **** #SkySports
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Think new issues this has happened 3 weeks running 2nd time this week as soon as I got it fixed and had engineer booked earliest 7th of sep settled down to watch TV went off again took ages to get back on and sky either downgrade to 1tb box or wait for engineer can't have temp
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Might have to go back to sky q sky glass more problems becoming unbearable
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK having lot of trouble with sky glass can't watch anything on fire tv computer anything through hdmi keep losing picture have to unplug tv and constantly having to reboot sky pucks
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
50 minutes downloading before I could start watching my programme @SkyUK box is crap
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam my dad had trouble with sky puck because he's partially blind has to use firestick for youtube for voice control and Internet was set up by using alexa to go to fire tv and home button on sky remote to go to sky this stopped working had to unplug puck to get working
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
So @SkyUK q box broke down same prob 4th time no sky all-day 2nd time this week got it working can't get an engineer till 7th then broke down again within the hour back to sky no help whatsoever no replacement boxes now looking for alternative to sky
-
Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No gave me a number when I phoned was to late had to do a system reset kept coming up no satellite signal
-
Frank
(@funtimefrank68) reported
from
Hoylake, England
@claudelittner @SkyUK Do you have problems with your direct debits Claude?
-
Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No but usually I start downloading uhd and I can start watching virtually straight away never took so long before and I'm having big issues box keeps freezing and can't get anything done until 7th next month
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam I've signed in before but when I tried to watch something last night I had to sign in, don't want this to be a regular thing if this happens when I'm away my parents won't be able to access it.
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam So was 6 days ago when my sky q box broke down and took ages to reboot same thing just happened again now getting fed up
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Mrs B
(@andallshallfade) reported
@SkyHelpTeam Day 3! Still no WiFi! How long do you expect this to continue given your website denies there’s an outage! And you won’t let me book an engineer
-
Rachel
(@Fan79) reported
@SkyUK Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 51183319 116698006 0 56846 60769 167:09:03 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 17388488 9648166 903 14866 0 167:08:30 WLAN (5 GHz) Up 133923507 66003152 0 648256 0 167:08:19
-
Halo
(@youknowwho890) reported
@SkyHelpTeam I am unable to watch any sky channels. I have a Q box and it is saying no satellite signal. We do currently have quite bad snow could this be a cause or do I need to call you guys?
-
Voice Britannia
(@VoiceBritannia) reported
@mikeybourne @Vitt2tsnoc @SkyHelpTeam I used to work for Sky Broadband. The problem with WIFI is while it's an awesome tech it is still affected by all sorts of stuff. Feel free to send me a DM. I will at least be able to tell you when to stop wasting your time. (imo you dont need an engineer, just good questions)
-
Blake 🏴
(@Bawlk_3) reported
Right so @SkyUK won't install FTTP for my uncle because he has a home care alarm installed that they won't support and have put the order through as FTTC 😠 I wonder if @WeAreOpenreach can advise?
-
Cameta Cummings
(@Cameta1987) reported
@SkyHelpTeam is it just me who has had an unsolicited cease on their broadband since 3rd Jan 2021 whilst being a fully paying customer as her child tries to work from home #isitjustme #cancel #homeschoolnogo
-
Gareth #FBPE
(@ChefGarethS) reported
@mikeybourne @SkyHelpTeam If it's stability though, that's generally the length you are from the exchange, it a fault in the line which btopenreach should be investigating.
-
🏳️🌈 Jay 🏳️⚧️
(@Clawslongtail12) reported
Well done @SkyUK your wifi has gone down right when I’m doing online learning.
-
petty wap
(@torreezy_) reported
@SkyHelpTeam No. I am on the phone with Sky and I am being given NO reason for the cancellation. My classes start on Monday and I cannot access any of my materials or my classes and I’m VERY frustrated. I’m going to FAIL my classes if I do not access Internet.
-
Stephen ⚫⚪
(@STE410) reported
@kangenwelluk @SkySports Idiot, absolutely atrocious manager, style of football is horrendous to watch