Sky Outage Report in Prestatyn, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Rhyl and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
Internet | |
| Flint |
TV | |
| Holywell |
TV | |
| Flint |
Internet | |
| Flint |
Internet | |
| Holywell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@OfficialAlgie @SkyHelpTeam A private network with no external access
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@Waddy1 @SkyHelpTeam Well you can because I tried it this morning and it worked. So it’s all good. Random issues.
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Samantha Dyson-Lomax
(@SamanthaDyson83) reported
from
Kinmel Bay and Towyn, Wales
@SkyUK switched broadband to sky via Carphone Warehouse. Switch date today. Was reassured that there would not be a break in internet connection due to working from home but have been all day without and still not been connected. Can anyone help at all?
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Think new issues this has happened 3 weeks running 2nd time this week as soon as I got it fixed and had engineer booked earliest 7th of sep settled down to watch TV went off again took ages to get back on and sky either downgrade to 1tb box or wait for engineer can't have temp
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@SkyHelpTeam only issue I have now is that the connection seems to drop every few minutes. We had the fibre installed yesterday.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
So @SkyUK q box broke down same prob 4th time no sky all-day 2nd time this week got it working can't get an engineer till 7th then broke down again within the hour back to sky no help whatsoever no replacement boxes now looking for alternative to sky
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❤Bawbies💙
(@Bawbies1) reported
from
Mold, Wales
@TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,
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Debbie Nalecz
(@debbienalecz) reported
from
Prestatyn, Wales
Best customer service ever from @SkyUK today. Phoned at 11am to report an issue to Josh who was so helpful and it’s 1pm and the engineer has just been and fixed the issue... so impressed 👏🏻👏🏻👏🏻 #CustomerService #skyq #Josh
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Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝
(@peteholt36) reported
from
Mostyn, Wales
@SkySports THIS CLUB SHOULD BE BANNED FROM FOOTBALL....THATS CALLED MAKING A STANCE , THIS CLUB IS THE KLU KLUK **** OF FOOTBALL/ HAVE YOU NOT GOT CCTV, IT CANT CONTROL 2,000 FANS / THIS AS MADE ME NEVER WANT TO WATCH THIS CLUB EVER AGAIN/ @MillwallFC
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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Keith Durrington
(@Stacker829) reported
from
Rhyl, Wales
@SkySports @England Sorry I have seen the so called booking offences and they are quite simply atrocious, should be rescinded. This is why the player is where he is, even with something as clear as this @SkySports are still piling on the pressure, very poor judgement!
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Until 2tb available other suggestion for us to watch sky go for 2 weeks not on expecting couple in their late 70s to watch sky go especially my dad who's eyesight so bad sits virtually on top of 65 inch tv to watch it
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Jade
(@HeyitsjadeJade) reported
from
Mold, Wales
@SkyHelpTeam ours and my neighbours phone lines aren’t working. We can’t get through to sky and no help.
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@SkyHelpTeam I’m not having trouble connecting my box to broadband, I’m having trouble connecting my google nest to the network.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
Kindred on @SkyUK 1 awful movie that makes no sense Whatsoever
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
50 minutes downloading before I could start watching my programme @SkyUK box is crap
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK having more problems with sky q
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam So was 6 days ago when my sky q box broke down and took ages to reboot same thing just happened again now getting fed up
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No gave me a number when I phoned was to late had to do a system reset kept coming up no satellite signal
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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juliet cole
(@julietdcole) reported
@SkyHelpTeam also issues in SW9 London… WFH please resolve ASAP!
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Bev Theaker
(@BevTheaker) reported
@RickyPatterson @SkyHelpTeam Must be the whole country down
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Jimmyjammy
(@Jimmyja52326796) reported
@SkySports Yes Gary. There must be an explanation, a millionaire footballer couldn't possibly be behaving badly. As we know in your eyes only Tories are responsible for anything bad in the world.
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N.
(@NoireNate) reported
@SkyHelpTeam The issue is you. How are you resolving that? My internet dropped last night yet you're sending me nonsense about issues now when my service is "currently" running. Pull your finger out seriously and don't @ me for the sake of it
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Qwibbs
(@Qwibbs48) reported
@SkyHelpTeam your internet is apualing and wouldnt let me do jack **** on my pc for hours, dame for other victims ik who use sky
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damian paget
(@DamianPajjjy) reported
@SkyHelpTeam why can't you sort out your Internet. South wales area has been intermittent for over an hour. Can't even run checks online as that's down
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RJ
(@Adaryn) reported
@SkyHelpTeam @BigSammyJ Dear sky, I’m going to write this in capital letters so it’s clear. MOST OF US CANNOT ACCESS THIS ON MOBILE INTERNET. Everytime you tell us to go here, everytime I tell you I can’t access it on mobile. In any case it says no issues. There are deffo issues.
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John Vhiki
(@KudzaiZvikwende) reported
@OmarHawwashBG @Inter_en Remember when people on @SkySports got a doctor saying Eriksen may never play football again. I know he said may but it just wouldn't be awesome for him to shove that statement where his MD would never reach😑😑...
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J20r
(@Jack20r) reported
Sky internet down ✅ Bad customer service ✅ Am I changing provider ✅ 2nd time down in 24hours can’t do any work again… @SkyHelpTeam @Sky
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Sarflondoner
(@Sarflondoner66) reported
@SkyHelpTeam to add to your list Sky Broadcast not working in SM5 area. #skybreakdown #skybroadband