Sky Outage Report in Prestatyn, Denbighshire, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Rhyl, Flint and Holywell.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Think new issues this has happened 3 weeks running 2nd time this week as soon as I got it fixed and had engineer booked earliest 7th of sep settled down to watch TV went off again took ages to get back on and sky either downgrade to 1tb box or wait for engineer can't have temp
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Debbie Nalecz
(@debbienalecz) reported
from
Prestatyn, Wales
Best customer service ever from @SkyUK today. Phoned at 11am to report an issue to Josh who was so helpful and it’s 1pm and the engineer has just been and fixed the issue... so impressed 👏🏻👏🏻👏🏻 #CustomerService #skyq #Josh
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@Kieronocall I hate to argue BUT amazingly I just called @SkyHelpTeam expecting to be on hold for hours (literally) and spent a very pleasant 50 minutes reducing my monthly bill by 40-50 quid a month with the help of a Bolton fan. The call was answered in about 30 seconds by him.
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❤Bawbies💙
(@Bawbies1) reported
from
Mold, Wales
@TalkingRed23 @SkySports Why hasn,t anyone told the Idiot,
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
So @SkyUK q box broke down same prob 4th time no sky all-day 2nd time this week got it working can't get an engineer till 7th then broke down again within the hour back to sky no help whatsoever no replacement boxes now looking for alternative to sky
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No but usually I start downloading uhd and I can start watching virtually straight away never took so long before and I'm having big issues box keeps freezing and can't get anything done until 7th next month
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Peter Holt L.r.p.s. ☮ 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝 🐝
(@peteholt36) reported
from
Mostyn, Wales
@SkySports THIS CLUB SHOULD BE BANNED FROM FOOTBALL....THATS CALLED MAKING A STANCE , THIS CLUB IS THE KLU KLUK **** OF FOOTBALL/ HAVE YOU NOT GOT CCTV, IT CANT CONTROL 2,000 FANS / THIS AS MADE ME NEVER WANT TO WATCH THIS CLUB EVER AGAIN/ @MillwallFC
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
50 minutes downloading before I could start watching my programme @SkyUK box is crap
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@Waddy1 @SkyHelpTeam Well you can because I tried it this morning and it worked. So it’s all good. Random issues.
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Dave (Truly ITK) Hill
(@DavvaHill) reported
from
Hoylake, England
@OfficialAlgie @SkyHelpTeam A private network with no external access
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
Kindred on @SkyUK 1 awful movie that makes no sense Whatsoever
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam So was 6 days ago when my sky q box broke down and took ages to reboot same thing just happened again now getting fed up
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Jade
(@HeyitsjadeJade) reported
from
Mold, Wales
@SkyHelpTeam ours and my neighbours phone lines aren’t working. We can’t get through to sky and no help.
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@SkyHelpTeam I’m not having trouble connecting my box to broadband, I’m having trouble connecting my google nest to the network.
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Samantha Dyson-Lomax
(@SamanthaDyson83) reported
from
Kinmel Bay and Towyn, Wales
@SkyUK switched broadband to sky via Carphone Warehouse. Switch date today. Was reassured that there would not be a break in internet connection due to working from home but have been all day without and still not been connected. Can anyone help at all?
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Peter Scrivener
(@peter_scrivener) reported
from
Hoylake, England
@Craig_Pankhurst @bt_uk @SkyUK We have the same issue in Caldy
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK having more problems with sky q
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Systematic Design
(@NickToye) reported
from
Mold, Wales
@SkyHelpTeam only issue I have now is that the connection seems to drop every few minutes. We had the fibre installed yesterday.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No gave me a number when I phoned was to late had to do a system reset kept coming up no satellite signal
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Until 2tb available other suggestion for us to watch sky go for 2 weeks not on expecting couple in their late 70s to watch sky go especially my dad who's eyesight so bad sits virtually on top of 65 inch tv to watch it
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy G
(@BornAgainBantam) reported
@SkySports Another washed-up has-been looking for some blood money to pad out his retirement in the sun. Off you **** son, nobody's going to miss you. Just watch out for the bonesaws.
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Tina Jones
(@jones_tina) reported
@claudelittner @SkyUK That is terrible but I expect nothing less from Sky for anyone who dosent know when their TV contract is up for renewal check it as they don't remind you they just take a huge amount of money from your account and when you query it they are very rude in telling you its your fault
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Lee A OBrien
(@leeantobrien) reported
@SkyHelpTeam unable to buy one off data! Please help!
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Peter Otton
(@PeterOtton) reported
@claudelittner @SkyUK Claud, as soon as I got this letter I switched to another provider who offered a faster broadband for less than the rate I paid before the Sky increase after being a customer for over 25 years.
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Ross
(@JezzaK9) reported
@SkyHelpTeam @claudelittner I loved everything about the Sky service apart from the price so took the tough decesion to move to Virgin whose TV isn’t quite as good but it’s much cheaper, broadband faster, customer service improved from before and therefore good enough.
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The Investment Bridge
(@InvestBridge) reported
@claudelittner @SkyUK Dead(ish) product and pricing proposition walking, isn't it: their current proposition and lame service (as demonstrated in the response to you) won't withstand increasing competition from better products, pricing propositions and service.
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Paul knight
(@KnightPaul) reported
@claudelittner @SkyUK Yea shocking. I got charged £35-£40 just to re negotiate my contract as an admin charge! Then it goes up by nearly £10 4 months later. And when you try to cancel the customer service is appalling
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dwrudd
(@dwrudd) reported
@claudelittner @SkyUK Claude. Contract or not, if they have changed tge price you can get out of it without penalty. Cancel the direct debit and get them told. I cancelled, got a better desl with virgin and sky are crying for me to come back at £35 a month for full package. Told em to do one !
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jules hendana
(@juleshendana) reported
@claudelittner @SkyUK We have been BT for years now, I’d never go back to sky . They still have their faults too but generally a much better experience
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Nemo me impune lacessit
(@BaldyJallet) reported
@SkySports Bit ironic that he’s formed a racing team considering it was his poor driving skills that led him to transition.