Sky Outage Report in Prestatyn, Denbighshire, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (64%)
-
Wi-fi (13%)
-
TV (12%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Rhyl and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Rhyl |
TV | |
| Mold |
TV | |
| Rhyl |
Internet | |
| Rhyl |
TV | |
| Mold |
Internet | |
| Rhyl |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
-
Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyHelpTeam @MoneyTelegraph @SkyUK taking 3 and half weeks to send an engineer to a non working set is completely unacceptable. I’ve spent 2 weeks trying to resolve the issues on the phone with you desperate not to send someone out, this is completely unacceptable service
-
Debbie Nalecz
(@debbienalecz) reported
from
Prestatyn, Wales
Best customer service ever from @SkyUK today. Phoned at 11am to report an issue to Josh who was so helpful and it’s 1pm and the engineer has just been and fixed the issue... so impressed 👏🏻👏🏻👏🏻 #CustomerService #skyq #Josh
-
Alpine Vending Co
(@AlpineVending) reported
from
Hoylake, England
@SkyUK why are you leaving me 4 weeks without service? This is completely unacceptable to a 25 year loyal customer who pays you £125 a month, your customer service is none existent
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Might have to go back to sky q sky glass more problems becoming unbearable
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Think new issues this has happened 3 weeks running 2nd time this week as soon as I got it fixed and had engineer booked earliest 7th of sep settled down to watch TV went off again took ages to get back on and sky either downgrade to 1tb box or wait for engineer can't have temp
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
50 minutes downloading before I could start watching my programme @SkyUK box is crap
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
Kindred on @SkyUK 1 awful movie that makes no sense Whatsoever
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Been having probs with sky q for months when it 1st came out the help u get from sky was 2nd to none and the engineers went above and beyond but lately had probs as far as sky concerned got no TV because takes ages to reboot no replacement box and no engineer for 3 weeks
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No never had now tv always had sky
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No but usually I start downloading uhd and I can start watching virtually straight away never took so long before and I'm having big issues box keeps freezing and can't get anything done until 7th next month
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam tried to watch something on itv through glass need to sign in glass is becoming a nightmare
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Until 2tb available other suggestion for us to watch sky go for 2 weeks not on expecting couple in their late 70s to watch sky go especially my dad who's eyesight so bad sits virtually on top of 65 inch tv to watch it
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK having lot of trouble with sky glass can't watch anything on fire tv computer anything through hdmi keep losing picture have to unplug tv and constantly having to reboot sky pucks
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam my dad had trouble with sky puck because he's partially blind has to use firestick for youtube for voice control and Internet was set up by using alexa to go to fire tv and home button on sky remote to go to sky this stopped working had to unplug puck to get working
-
Frank
(@funtimefrank68) reported
from
Hoylake, England
@claudelittner @SkyUK Do you have problems with your direct debits Claude?
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam No gave me a number when I phoned was to late had to do a system reset kept coming up no satellite signal
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam So was 6 days ago when my sky q box broke down and took ages to reboot same thing just happened again now getting fed up
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
So @SkyUK q box broke down same prob 4th time no sky all-day 2nd time this week got it working can't get an engineer till 7th then broke down again within the hour back to sky no help whatsoever no replacement boxes now looking for alternative to sky
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam got sky glass am happy with it but when I went to set reminder for Liverpool match in vr now told I'm now tv customer and no longer able to log in to sky vp if this is the case then I want sky q back
-
John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK having more problems with sky q
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
🏴Tommy 🏴
(@yalding1666) reported
Thank ****. No Lucy Ward. #CHEEVE @SkySports
-
James 🇬🇧
(@ItsJamesPowers) reported
Another day of waiting for @SkyHelpTeam complaints department to respond. @CISASUK seem to have an issue with their phone lines as no one ever seems to bloody answer. Due to the time frame now been against us I fear that our only resolution may be to ask a judge to intervene 😭
-
Jambalaya
(@Grammar12267939) reported
I am glad I get @SkySports free. Because if I paid for it I would resent this woman blundering through a poor commentary while Jamie shows her how’s it done! Stop invading the men’s game!!! #hackedbox #fuckthewoke
-
Russ King
(@rking89) reported
And my broadband has gone down even more reason to leave @SkyHelpTeam
-
Liza
(@li_z_a__) reported
What’s going on with @SkyUK everyday since Sunday (having to reset it I don’t know how many times) I’ve had no signal with code 25? Now it’s not working at all
-
Eric Taylor
(@EricTay23398457) reported
What is the point of @SkySports VIP. Complete waste of time, if you want to reward long service. Give us cheaper Sky, not this nonsense.
-
MrS
(@pointymouse) reported
Just put your rubbish mini box in the bin @SkyUK fed up with it telling me there’s something wrong with my connection when obviously it’s your issue!
-
hєlєи♡♡
(@Helen_Doyle_xx) reported
Been with @SkyUK @SkyHelpTeam for over 5 years…ring up to reduce my hill before prices for up… ok we can save you £7.50 however we are adding an extra £10 charge (one off) in order to change the contract…. WTF??? Never known anything so ridiculous in my life just after money!!
-
Patrick Higgins
(@hoopy_1888) reported
"Celtic where lower than a snake's belly" Shut ******** up Boyd ya fat tramp! #SkySports
-
D@ve F 🏴 🇺🇦 🇬🇧
(@davey_lad) reported
from
Mitford, England
How do you get subtitles for foreign language scenes on @DisneyPlusUK without having to turn on Closed Captions for the entire show? Watching Snowfall and there's lots of Spanish scenes which "should" have subtitles. Watching Sky Q but also an issue on all devices @SkyHelpTeam