Sky Outage Report in Prestatyn, Denbighshire, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Prestatyn, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Prestatyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Prestatyn, Denbighshire, Wales
The most recent Sky outage reports came from the following cities: Greasby, Rhyl and Mold.
| City | Problem Type | Report Time |
|---|---|---|
 Greasby |
Internet | |
| Rhyl |
Internet | |
| Rhyl |
TV | |
| Mold |
TV | |
| Rhyl |
Internet | |
| Rhyl |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Prestatyn, Wales
Latest outage, problems and issue reports in Prestatyn and nearby locations:
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam skyglass breaks down more than it works keep getting promised help from sky and still nothing
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam so sky do not help existing customers no helpline only open to new customers while everyone else has to struggle with no tv thanx sky
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam I want sky glass out of my house no help now losing audio
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
No customer support from @SkyUK left withought tv can't get through on phone only available for new customers so stuck withought tv
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Frank
(@funtimefrank68) reported
from
Hoylake, England
@claudelittner @SkyUK Do you have problems with your direct debits Claude?
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Shane 🏴
(@Shane_Evs) reported
from
Denbigh, Wales
If I was watching French sky sports news I could understand why Kylian Mbappe was the Breaking News. Who gives a **** #SkySports
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam sky glass tv needs to go back can't use my audio system did contact u been no help and now getting crackling either swap my tv or cancel it and full refund on my payment please
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam tried to watch something on itv through glass need to sign in glass is becoming a nightmare
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK think this sky glass going to have to go back more hassle than what it's worth hit and miss when it wants to work still waiting for u to get back with my audio problems now I'm having the old issues with the hdmi sockets again
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam since I'm getting no help I want sky glass out of my house before I cancel this crap
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Gareth Sandilands
(@GarethPrestatyn) reported
from
Meliden, Wales
@MickyBancroft @SkyHelpTeam Same here ! We can’t wait 72 hours to cancel our contracts !!!
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam total garbage coronation Street won't play
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyUK having lot of trouble with sky glass can't watch anything on fire tv computer anything through hdmi keep losing picture have to unplug tv and constantly having to reboot sky pucks
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Might have to go back to sky q sky glass more problems becoming unbearable
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam The problem is with sky glass not the speakers
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam Then I need to warn people how bad sky glass is because of the false advertising not criticising sky but lots of probs with glass
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam When I 1st got glass the sound system worked then not sure how many months ago it stopped the sound system cost me £1600 did mention this to u and u and gave u all the information u were looking into it but never got back, if I can't use my own audio then the tv is no good to me.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam gonna have to phone sky when I'm off this tv needs replacing to many problems been having trouble switching on had to unplug when I reboot need to reset tv audio no can no longer get audio through sound system and having to keep putting WiFi password in
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam I've signed in before but when I tried to watch something last night I had to sign in, don't want this to be a regular thing if this happens when I'm away my parents won't be able to access it.
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John Anthony Foster
(@JohnZagreus2) reported
from
Flint, Wales
@SkyHelpTeam another prob with sky glass can't watch an ep of law and order keeps crashing had a few bugs no help from sky looks like be cancelling my subscription
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Muldowney
(@gem_muldowney) reported
.@SkyUK are the worst at customer service. They were still charging me for a service I cancelled until this month, almost a year after I cancelled it, until I brought it to their attention. Five phone calls later and they still won’t return my call or give me my money back.
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Dawn Stone
(@DawnT_89) reported
Hey @SkyHelpTeam why can’t I just speak to someone via your customer care number? Called 3 times and each time I’m just fobbed off with a text or a link to to go online. I need to speak to someone! Ridiculous service.
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Tim Vickery
(@TimmyVickery) reported
@SkyHelpTeam Nothing. Call up and said “known fault in area, working to get it fix ASAP l” and only and option to get a text when fixed! Can’t even speak with anyone. Can not get anything on demand for the kids.
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samantha chenley
(@samanthachenle2) reported
So @SkyUK is putting their bills up in April, because it is more than the inflation rate, sky customers can cancel their contract with them without any fees. It’s something I will be thinking about in next 2 months.
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Espada de la India - مهند
(@Mo_hunned) reported
@SkySports This is stupid, cuz if Liverpool starts winning two games and you re-do this BS analysis, everything would be different
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Dawn Stone
(@DawnT_89) reported
Hey @SkyUK why can’t I just speak to someone via your customer care number? Called 3 times and each time I’m just fobbed off with a text or a link to to go online. I need to speak to someone! Ridiculous service.
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Philip Hart
(@philharttab) reported
@SkyUK working from home would help if your ******* **** internet didn’t keep dropping out - 2 hours in a document and internet drops and I lose everything ******* ****!!!
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Ronny
(@StraightBallers) reported
@DannyFoxFox @owenfaz21 @SkySports I don’t disagree that the Daily Mail is a **** rag, but the article is full of objective facts straight from the EUIPO, as well as the same quotes you can find more balanced publications. Anyway, the point of the original tweet was just to show the difference in character
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Barbara Cookson
(@filemot) reported
@saranaidinecox @SkyUK should work - why not have a test and go down the garden out of internet range and see if you can watch it. #Happythoughts
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Zoe Smith
(@zoelouisesmithx) reported
@stoosmith86 @SkyUK @vodafone Honestly never known anything like it, they promise you certain speeds, don’t give you those speeds then tell you it’s because their WiFi is busier than usual, is that our fault? Paying for a service that we aren’t getting but they make excuses each time! Ridiculous😴